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Consisting of contributions from our Associated Writers, Features covers a wide range of opinions on topics affecting the UK's estate and letting agents. Join the debate by logging-in and leaving a comment.

Features > Industry Views

Agents: Here’s how to review your cost base

By Nigel Poole

Our recent roundtable on the government’s proposed ban on tenant...

How not to sell a €12.5m villa (or any other property for that matter)

By Simon Shinerock

This actually happened - the names of the guilty have...

Purple smoke and mirrors

By Simon Shinerock

Purplebricks’ advertising is very negative and critical of the competition....

A poor advert for the agency industry

By Graham Norwood

There’s good and bad in every industry and at first...

Redressing the balance: why we need more women in agency

By Richard Rawlings

Earlier this week it was Dads4Daughters Day – a campaign...

Read all about it: Will agents continue to advertise in print?

By Graham Norwood

I had a very interesting chat with the man behind...

Will incorporation affect the agent/landlord relationship?

By David Westgate

The buy-to-let market has gone through significant change in the...

What we learnt about the Government post-White Paper

By Simon Duce

If you work in lettings, I’ll already have a pretty...

Agents - it’s time to get back to basics

By David Westgate

Welcome to February! It means that 2017 is well under...

A short-term lettings storm at the seaside

By Simon Duce

The south’s seaside resorts are stealing the headlines for all...

CIELA – you’re breaking my heart

By Simon Shinerock

When I read about the possible formation of yet another...

Property Natter: Q & A with Countrywide’s Sam Tyrer

By Nat Daniels

A post-Christmas treat this week, as I carry out a...

Seek and ye shall find

By Simon Shinerock

I have a confession to make. In 1988 I became...

Quote, unquote - What the industry said in 2016

By Graham Norwood

Forecasts are so last year: who anticipated Bowie, Brexit or...

Are landlords about to ditch letting agents and go it alone?

By Marc Da Silva

Next year is likely to be a challenging time for...

Is a long-term housing policy too much to ask for?

By David Westgate

Just a couple of weeks ago, we waited with anticipation...

Property Natter: five things we’ve learnt this year

By Nat Daniels

What a mad, bonkers year it’s been. We’ve had, in...

Invisible juggling – estate agents’ impressive skill

By Colin Shairp

As circus performers, most estate agents would fail. Some of you...

Five guesses about the Autumn Statement

By Graham Norwood

Forecasts are a tricky business. And as I wrote in...

Trump victory will spark period of global change over next four years

By Lloyd Davies

There is really only one topic of debate and forensic...

No crystal ball needed, just exceptional customer service

By David Westgate

Graham Norwood recently wrote that it’s going to be harder...

OTM – is this the end of the Odyssey?

By Simon Shinerock

It is with no pleasure and a touch of sadness...

Why 'the UK housing market' no longer exists

By Rob Clifford

The huge consequences of the EU referendum, and the impending...

Rent rises are inevitable after tax clampdown on buy-to-let

By Marc Da Silva

Buy-to-let landlords may have failed in their recent legal battle...

Let’s take the higher ground on foreign workers and buyers

By Graham Norwood

Some of this week’s headlines - ‘Firms must list foreign...

The gloom lifts – and so does the property market

By Colin Shairp

It’s curious how gloom, gloom pre-Brexit Britain’s property market has...

Property Natter: Q & A with Glenn Ackroyd

By Nat Daniels

This week we have the Head Shepherd of EweMove, Glenn...

Is a fear of online agents justified?

By David Westgate

Barely a week goes by without an announcement relating to...

Property Natter: Q & A with Bob Scarff

By Nat Daniels

A fantastic exclusive this week as I carry out a...

Will your agency be ‘archived’ by consumers who choose hybrid?

By Simon Duce

I can’t remember a time when there were so many...

Why agents will always need portals

By Graham Norwood

It’s a headline from an Australian business journal this week...

Selling homes – what's the secret to the perfect transaction?

By Glenn Ackroyd

With almost a fifth of house sales in Britain collapsing...

My favourite grouse…lazy agents who tout for my properties

By Colin Shairp

As I sit here writing this on the Glorious 12th,...

Keen kids kindle Kenya kindness

By Colin Shairp

It’s a familiar theme – kids doing charity trips and...

Housing shortage will continue to drive up UK prices

By Marc Da Silva

Property prices were at the forefront of the EU debate...

MIRAS: Could Theresa May go back to the future?

By Graham Norwood

I’m indebted to one of the most enthusiastic estate agents...

Squeezed activity shows why we should be grateful for new PM

By Eddie Goldsmith

What a month it has been. By the time you...

How can the industry provide reassurance during this time of uncertainty?

By Michael Robson

Significant national events such as elections and, in this case,...

Four ways to instantly impress with your customer communication skills

By Samantha Jones

A few years ago one of our property receptionists took...

Do your staff reflect the standard of your service?

By Michael Robson

As property ‘experts’, sector know-how and experience sits centrally to...

Sleazy does it: why estate agency needs to get a better look

By Graham Norwood

It’s all too easy to look sleazy in the eyes...

Why we're recruiting 'Property Gurus' who aren't necessarily agents

By Alex Sullivan

This website recently published a piece ahead of the nationwide...

Confidence: too little is a bad thing, but too much is catastrophic

By Graham Norwood

Despite being round the block quite a few times in...

The siren call of Lisbon – A tale of rejection, disappointment and betrayal

By Simon Shinerock

When, during his budget speech, George Osborne announced Capital Gains...

What does the future hold for buyers' online property searches?

By Rob Clifford

I recently read an article in City A.M. titled: ‘Five...

Naivety is a becoming a real headache

By Colin Shairp

The property market is racing ahead, but not everyone who...

What makes a great leader?

By Samantha Jones

At the end of January I was one of the...

Preparing for interviews and preparing to win that job

By Cristina Catino

When you're on the hunt for a new job, once...

An empty vessel makes the most noise

By Simon Duce

What are we going to do about Generation Rent? Only...

How to become a senior manager in ten years

By Daniel Collis

At 29, I'm Romans’ youngest senior manager. Last year I...

Celebrating 70 years as we think our founder would have wanted

By Michael Robson

Birthdays aren’t just something for family and friends to celebrate.   Businesses...

Knowing too much about property can be a disadvantage

By Graham Norwood

Public relations used to be a minor part of estate...

50 years Man & Boy: Celebrating half a century in the industry

By Ian Lange

I started work in 1966 in Exeter with Fox &...

Why I've said no to PLC approaches

By Glenn Ackroyd

Do you remember Martha Lane-Fox? She was the poster girl...

Property Natter – five highs of 2015

By Nat Daniels

Right, so it’s one more week till Christmas and two...

OTM finds out what happens when 'rent a crowd' goes home

By Simon Shinerock

OnTheMartket (OTM) recently wrote to its membership saying how well...

Why the NAEA is right to tighten money laundering screws

By Colin Shairp

News from the Halifax this week that the combined values...

Hindsight is too late – leaders must make the right decisions at the right time

By Rob Clifford

It’s hard not to have been influenced by the Rugby...

Countrywide – A Titanic failure waiting to happen?

By Russell Quirk

It’s rare for an incumbent to pivot to a disruptive...

Traditional agents have been online for years

By Colin Shairp

It’s interesting to read of plans to debate which business...

So much bleating, I thought a goat had got in!

By Colin Shairp

It was interesting to see the report on Estate Agent...

Almost a love-in from Which?

By Colin Shairp

It’s always interesting when Which? produces a report that includes...

It’s a scandal more property scandals aren’t exposed

By Graham Norwood

I received a call from a prominent agent known to...

What are you getting out of the market at the moment?

By Rob Clifford

How do you best sum up the current market status...

A new twist on the right to buy

By Colin Shairp

Competition is hot among home buyers in my part of...

Spicerhaart whistleblower: OTM

An interesting point of view from a young sales negotiator...

Why estate agents must come to terms with change

By Simon Shinerock

A riposte to Paul Smith's article 'Why Estate Agents Must...

HomeOwners’ Alliance – an organisation to watch

By Graham Norwood

There is a very interesting but easily-overlooked piece of information...

A breath of fresh Airbnb

By Graham Norwood

Two interesting developments in the past week have shown how...

Heard the one about the shy estate agent?

By Colin Shairp

What do we actually do as estate agents to serve...

Let’s get our act together

By Graham Norwood

This month has marked a real change in the way...

It's time for OTM to drop the exclusivity rule

By Simon Shinerock

Yesterday we heard about the letter from the CMA warning...

It’s time to consign sole agencies to history

By Simon Shinerock

This publication recently reported on Russell Quirk's latest attempt to...

Oh no, not another complaint...

By Graham Norwood

OK, you’ve had your fun. Now let’s leave the regulators...

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