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A new year dawns - but will 2020 bring new change for the agency industry now that the market appears to...

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

Problems with relationships are usually helped, if not always resolved, by people asking straight questions and getting straight answers. That’s what we...

First things first, a big happy New Year to everyone. Welcome to 2020! It looks set to be another interesting year...

In the firmest sign yet that PropTech has entered the mainstream, Housing Minister Esther McVey recently launched an expert advisory council...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

News broke last weekend of a further online estate agency casualty as letting agent Upad announced on its website that it...

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

In six years of editing Estate Agent Today, some of my most dramatic moments have been covering the troubles - some...

There are reasons to be optimistic that a majority government will improve the housing market, simply by ending political and economic...

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...

There used to be a consolation for some estate agents at this time of year - while it was wintry and...

In the latest part of the Natter’s ‘day in the life of’ series, I catch up with Chris Osmond, sales director...

In a new video interview, Steve Carroll, director of industry relations at Real Estate Group, tells industry commentator Christopher Watkin why...

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

There’s no doubt that we live in politically charged times and every day appears to bring something new to the ‘party’. For...

We now have a new Leader of the Conservative Party and, rather more importantly, a new Prime Minister. That individual is Boris...

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

Our mental health affects how we think, feel and act. It affects how we handle anxiety, relate to others and impacts...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

Property voyeurism and the festive season have long been bedfellows for many Brits. The heady combination of over-indulgence and regret, close proximity...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

When looking back on the property market this year, the main message we can take is that it has remained extremely...

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...