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Suddenly Brexit Day is nearly here. It may have taken three and a half years from the Referendum but the UK will,...

A new year dawns - but will 2020 bring new change for the agency industry now that the market appears to...

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

Following on from the second half of the last decade, the first few weeks of 2020 have been a bit mad...

First things first, a big happy New Year to everyone. Welcome to 2020! It looks set to be another interesting year...

In the firmest sign yet that PropTech has entered the mainstream, Housing Minister Esther McVey recently launched an expert advisory council...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

News broke last weekend of a further online estate agency casualty as letting agent Upad announced on its website that it...

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

In six years of editing Estate Agent Today, some of my most dramatic moments have been covering the troubles - some...

There are reasons to be optimistic that a majority government will improve the housing market, simply by ending political and economic...

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...

There used to be a consolation for some estate agents at this time of year - while it was wintry and...

In the latest part of the Natter’s ‘day in the life of’ series, I catch up with Chris Osmond, sales director...

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

There’s no doubt that we live in politically charged times and every day appears to bring something new to the ‘party’. For...

We now have a new Leader of the Conservative Party and, rather more importantly, a new Prime Minister. That individual is Boris...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

'It's a recipe, not a menu' is a mantra championed by a host of Keller Williams' millionaire estate agents. But what are...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

Property voyeurism and the festive season have long been bedfellows for many Brits. The heady combination of over-indulgence and regret, close proximity...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...

As I look towards this year, I am sure that my thoughts are the same as many within the industry. I am...

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

When looking back on the property market this year, the main message we can take is that it has remained extremely...