Archive

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

There was a big spike in the use of live chat across all agency sectors during lockdown - no doubt spurred...

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

Virtual viewings could transform estate agency so fundamentally that they might mean the work of five negotiators could in future be...

Russell Jervis, who spent 33 years at Spicerhaart rising to managing director before quitting late last year, has re-emerged this morning...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......

One of the few agents anywhere in the British Isles who has returned to something like normal working has revealed new...

Hello and welcome to Property Jobs Today - our first for some weeks as the coverage has previously been dominated by...

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

The NAEA and ARLA have jointly written to the government asking it to include agents’ commission in its plans to help those financially...

Can any agency beat Knight Frank for a brilliant collection of selfless work? We doubt it, as the agency has provided...

There has been scepticism across the industry as to the motives behind an unspecified number of lay-offs and permanent branch closures...

Training operator The Able Agent is to include a module on the Modern Method of Auction in its future programme.  Charlotte Jeffry-Campbell,...

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does it...

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

What an interesting few days it’s been. I don’t think the topic of this week’s column is doing anything good for our...

Two agencies are looking to the future with optimism, and striking new deals for their own premises. Vickers & Barrass is reported...

Hello and welcome to the start of a new week - and it’s been a frantic seven days since the last...

Estate Agent Today can reveal that one of the most senior figures in Countrywide’s upmarket John D Wood and Hampton International brands...

“It appears conveyancers either aren’t too concerned with PropTech right now, or they don’t yet have all the information needed to...

Hello - if it’s Monday it’s PJT day, so welcome to the latest update on key moves within our industry. Let us...

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...

I don’t want this to be a long piece. I want this to be short and sharp. I want it to...

Hello and welcome to the first PJT of 2020 - a new decade and, for many, a time of new opportunities. We’re always...

A new year dawns - but will 2020 bring new change for the agency industry now that the market appears to...

Yes, you can promise yourself that you won't eat all the mince pies, or yet another roast potato, nor drink as...

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

The relaunched easyProperty hybrid agency is to rely exclusively on local marketing to drive awareness and customers, and not follow the...

Hello and welcome to PJT: even with little more than a fortnight before Christmas it seems there are still plenty of...

Everyone thought John Bercow was short. It probably didn’t help that I was on stage just before him. 5ft 6 versus...

In the latest part of the Natter’s ‘day in the life of’ series, I catch up with Chris Osmond, sales director...

In a new video interview, Steve Carroll, director of industry relations at Real Estate Group, tells industry commentator Christopher Watkin why...

The head of the UK’s longest-established agency recruitment consultancy says experience and qualifications are not key when looking for new staff. Property...

The controversial former Speaker of the House of Commons, John Bercow, is to be the keynote speaker at a property industry...

If you haven’t noticed, it’s November already - a month where it’s increasingly popular for men to grow moustaches for charity....

Who are you and what does it say on your business card?  Jason Wilson, mio Account Manager What is mio and what does...

Just because Halloween has officially been and gone for another year, doesn’t mean we would give up a chance to celebrate...

OnTheMarket is being accused by an agent of charging a monthly fee for a branch it knows to be shut. Ian King...

One of the industry’s leading consultants says Rightmove is in a form of abusive relationship with agents, who should consider legal...

Case study: Connells reaping the time-saving benefits of new sales and communication tool Since adopting mio in September 2018, Josh Lally, Senior...

The new managing director of easyProperty claims the hybrid agency will be targeting branch managers and senior negotiators who think they...

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

Who are you and what does it say on your business card? I’m Simon Trippett – Partner at The Property Centre. What services...

A hybrid estate and lettings agency operating currently in Manchester, Liverpool and others parts of the north of England has told...

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...

I remember the day well; the day we all fell foul of addiction, the day our website was launched. Until then, at...

A veteran estate agent has got hot under the collar about a London firm which has ordered its negotiators and other...

Since first meeting the mio team at The Negotiator Awards back in November 2018 – and being presented with no less...

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

Hello and welcome to this latest edition of PJT, your Monday catch-up on all the key appointments news in the industry. Please...

The weekend is over all-too-quickly but at least if it’s Monday, it’s Property Jobs Today - your weekly catch up with...

The estate agency industry is at a crossroads. A turbulent market, unstable political situation and a chronic lack of public confidence has...

An agent with over 29 years of experience has taken over as  chief executive officer at Humberts - just as the...

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

Here at Estate Agent Today, we're always pleased to highlight the lengths the best agents will go to provide outstanding customer...

Further details of Countrywide's closure and consolidation programme, first revealed by Estate Agent Today on Friday, have emerged over the weekend. A...

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

Hello and welcome to the regular Monday edition of Property Jobs Today. Everyone here contacted us on press@estateagenttoday.co.uk to espresso the word;...

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

You can tell it’s the onset of spring by the fact that this weekend sees the start of the Formula 1...

A working party of NAEA Propertymark is to conduct a pilot of a new Property Information Questionnaire - part of a...

Welcome to this week’s PJT, your chance to catch up with the latest key job moves. Keep in touch with us on...

Hello and welcome to this week’s PJT.  Everyone here let us know about their jobs news by emailing press@estateagenttoday.co.uk - please do...

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

If Artificial Intelligence (AI) technology is as sophisticated as they say, Porter Pioneers’ launch could leave agents kicking their feet.  Those of...

Former City analyst Anthony Codling - who is now the front-man for a new property portal - has set out why...

An agent has started an online petition demanding negotiators and others in the agency industry be paid the legal minimum wage...

Are you a real Doctor? Not in the conventional sense no, sorry to disappoint! I’m Tom Durrant and I’m the Creative Director...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

The world may be going crazy outside but we’re delighted to tell you that in the estate agency industry it’s still...

In his keynote speech at the recent Negotiator Conference, Professor Andrew Baum sparked debate throughout the property industry. Baum’s speech, which began...

It’s a great start to the week for Wesley Carney, a lettings negotiator at the wonderful Breckon & Breckon agency in...

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

London estate agency JOHNS&CO, which specialises in new homes, has opened its seventh office in the capital - the announcement came...

I remember renting flats when I was a 25-year-old negotiator at Foxtons. Many of you will remember my love for the...

Here we go again - the Court of Appeal is to hear Connells-owned Gascoigne Halman's challenge to a ruling that cleared...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

A hybrid estate agency with ambitions to rival Purplebricks has revealed that it has significantly expanded its current footprint, with ambitions...

An estate agent in London has received a posthumous honour as an organ donor. The Chiswick W4 Local news website says Jordan...

Hello and welcome to another weekly update on the industry’s good work - and a chance for us to show that...

Reapit’s popular former sales manager Peter Fenwick is today formally launching as an independent PropTech consultant. Fenwick, whose departure from Reapit was...

Hello and welcome to this week’s Property Jobs Today, the latest weekly catch-up with moves within and across our industry. A quick...

  Hello and welcome to this week’s PJT - a thinner than usual edition as the industry enjoys the last of the...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

We may be well into August but there’s little sign of a holiday for our industry, with a string of big...

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

Cast your mind back to July 2008 – Gordon Brown was Prime Minister, the Euros were in full swing in Austria/Switzerland...

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

Hello and welcome to Property Jobs Today, the regular Monday round-up of moves and changes in our industry. Do please let us...

Hello - if it’s Monday, it must be Property Jobs Today, your chance to see a snapshot of the key moves...

Major online agencies appear to be unaffected by yesterday’s Supreme Court decision over workers' rights in the so-called 'gig economy'.  Yesterday’s case concerned...

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

Is there really any true value to an estate agent in our current climate? Will there be a role for traditional agents...

The online agency shake-out and consolidation continues apace. Former YOPA director Russell Humphrey has been named as the managing director of estate...

Hello and welcome to this week’s Property Jobs Today, our weekly feature on who’s moving where throughout our industry. And it’s...

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

As the spring market gets into full swing, here’s the traditional beach hut story - yet this time, it really does...

One of London’s leading estate agents is advising sellers to consider giving the negotiator who sells their property a bonus, and...

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

EweMove has made a senior hire in the shape of Chris Webb, formerly of Countrywide and Winkworth.  He now takes up the...

Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...

Housing minister Dominic Raab took to Twitter to make a Trump-style criticism of trade magazine The Negotiator and its editor, the...

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

Data from a firm specialising in lone-worker protection suggests that there has been a 27 per cent increase in the number...

According to The Branding Journal, a brand is “a name, term, design, symbol, or any other feature that identifies one seller's...

Leaders has appointed Debra McHale as its new area sales manager for the north west of England. McHale has worked in the...

What a year it’s been! Back in 2016 we had Brexit, a new prime minister, Donald Trump’s election, and so when...

There’s been no let up with your generous sharing of your Christmas decorations - thanks for sending so many in. With under...

International property analyst Mike DelPrete has queried the suggestion that Countrywide's online sales option is drawing in additional business to those...

Mwahahahahaha.... the big day is here. No, we don't mean The Negotiator awards (although we wish you good luck if you're in...

Carter Jonas has made three key appointments to beef up its London team. Simon Scott has joined as an associate partner in...

One of the industry’s longest-serving individuals, Connells Group chairman Stephen Shipperley, this month celebrates 40 years with the business.   He joined...

Harrods Estates has recruited an ex-Savills sales negotiator with 10 years of experience working in prime central London. Michael Harte, who will work...

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

Stephanie Slater died last week, aged 50. Whilst she died from cancer (tragically, only 11 days after diagnosis), it’s the events...

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

Fine & Country and the Guild of Property Professionals are to keep their current Mayfair office on London’s Park Lane -...

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...

Two leading property technology experts have warned Foxtons that it risks failing to keep up with the digital revolution which the...

A father and son duo have taken over ownership of the franchise of one of the two Hunters offices in York.   Gary and John...

Knight Frank has recruited an estate agent from Foxtons to run its Tower Bridge branch.  Daniel Woods joins from the firm’s London...

Two leading voices in the PropTech sector suggest a radical overhaul of agents’ fee structures, saying that neither traditional full service nor online...

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...

There’s good and bad in every industry and at first sight, this week has been one where the good have won...

Countrywide has promoted Shane Ballard to become one of London’s Retail Directors in the organisation. He will cover sales and lettings for...

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...

The Keller Williams franchise agency, one of the largest in the world, is relaunching in the UK on Wednesday with the...

The property marketing company Pelican Media is preparing to launch what it claims is the industry’s first voice control software across...

Three members of staff are celebrating 25 years with the same company this month.  Gail Shepherd, Frances Slocombe and Cath Bradbury all...

We’re taking a temporary break from showing images of your terrific agency windows and decorations - and instead, we’re concentrating on...

They’re still coming thick and fast, so many thanks for sharing your office decorations with our readers. Remember, we’re also happy...

Knight Frank is the latest agency to cut staff on the prime London sales side because of the downturn. In an announcement...

As circus performers, most estate agents would fail. Some of you might find that difficult to comprehend. After all, many uninformed members...

It’s been a difficult week for agents, with a ban on some fees and gloomy market forecasts abounding, so it’s a...

Best Estates, named New Agency of the Year at the recent Negotiator Awards, has opened its third office which aims to...

The former Apprentice runner-up Jamie Lester, who at one time ran four London estate agency branches under Haus Properties, says he...

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advert was a poster for...

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...

It may be Halloween but here at Estate Agent Today we’re not getting distracted from honoured our heroic industry’s efforts to...

Hunters has set up a fund-raising site in honour of Andrew Grant (pictured centre), its commercial and operations director and a...

Who are you? Michelle Farnsworth – Senior Account Manager at LED interior & windows display specialists Mid West Displays.   Where can we see...

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

nu-move online estate agents -The Future of Property Nu-move is an online venture that has been created to meet the demand...

Angels Media, publisher of Estate Agent Today, is delighted to welcome on board one of Britain’s top property industry journalists, Marc...

Well, the Euros have turned into a nail-biter for the home teams - but that appears not to be deterring you...

Dear Sales Doctor, I'm aware I sound robotic when qualifying an applicant and don't know how to change it; any ideas? When an...

There’s been a glut of fundraising events surrounding the 90th birthday celebrations for HM The Queen - and we salute those...

Who are you? I’m the champion of local owner managed estate agents, leading them in the fight to beat the competition   What...

Leaked emails dating from 2013 and seen this week by Estate Agent Today appear to show a number of estate agencies...

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...

Dear Sales Doctor, About 90% of my valuations end in the vendor saying to me “your fees are too expensive” and with...

The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...

Estate Agent Today can reveal that Bob Scarff, the head of Countrywide’s estate agency business until last May, has become a...

So this is Easter - a busy time for many agents although once again the industry has shown its compassionate side...

An estate agency has launched an internal academy to provide training for its rising stars.  Humberts, which has 23 offices across England,...

As any marketer will tell you, the marketing mix in its most basic form is made up of 4 P’s: Price,...

Estate Agent Today can reveal that Bob Scarff, the head of Countrywide’s estate agency business until last May, has become a...

Haus Properties - the agency run by former Apprentice finalist Jamie Lester - has secured a former Foxtons staff member who...

Who are you? Steve Gosney. What does it say on your business card? Managing Director of Kremer Signs. How long has Kremer Signs...

Online estate agent Purplebricks has now completed its pre-Christmas IPO with shares initially valued at £240m. It’s the latest news that...

Gerry Fitzjohn, currently vice chairman of the board of The Property Ombudsman, has been appointed as chairman.  He takes over from Bill...

next2buy Property Retailers has scooped the September ESTAS Estate Agent of the Month title.   The Tyne & Wear based agency won...

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

You know you’re doing something right when for the third year running you are shortlisted for the Supplier of the Year...

Three agents have been announced as winners of The ESTAS Agent of the Month competition for June.   The Tring branch of...

The Guardian has obtained what it says are details of the salaries and commissions of Foxtons sales staff. The basic payments...

The largely unpredictable June weather is yet to dampen the UK’s agents’ spirits when it comes to charity as thousands more...

A housing association has launched an ‘ethical’ sales and lettings agency. Two Rivers Housing Group, based in Gloucestershire, has launched TwoCan, an...

The managing director of estate agency and the group commercial director at Countrywide are both standing down. Bob Scarff, managing director of...

Thanks to everyone for keeping our readers updated on what’s happening in the world of estate agency charity fund-raising. This week’s updates...