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Archive
15 June 2022
From: Breaking News

A record 600 firms and individuals have been shortlisted for the 2022 ESTAS Customer Service Awards. Sponsored by blockchain property network Coadjute,...
31 May 2022
From: Breaking News

Homeowners may have become less willing to pay upfront fees to sell their home. Despite efforts by online-only brands such as Purplebricks...
19 May 2022
From: Breaking News

Fundraising efforts featuring bikes, boats and James Bond all feature in this week's edition of Agents Do Charity. Remember, if you have...
13 May 2022
From: Breaking News

Agents may be gearing up for this year’s ESTAS Customer Service Awards but there is another accolade that you could aim for next...
12 May 2022
From: Breaking News

The shortlists for this year’s much-coveted ESTAS awards will be revealed from the end of this week. The ESTAS Customer Service Awards,...
03 May 2022
From: Breaking News

The property recruitment market seems to be moving as fast as house prices. Here are some of the latest moves that took...
29 April 2022
From: Breaking News

Zoopla has launched a new tool that promises to speed up and improve how agents receive leads. The portal previously sent leads...
28 April 2022
From: Breaking News

EweMove managing director Nick Neill has set out plans to double the size of the franchise network by 2025 as the brand’s...
26 April 2022
From: Breaking News

A well-known Yorkshire estate agency has expanded into another of its prime locations after striking a major acquisition deal. Linley & Simpson...
22 April 2022
From: Breaking News

A leading online residential conveyancing firm has opened its new headquarters and apprenticeship academy in Wirral, Merseyside, to try and help...
20 April 2022
From: Breaking News

In this week’s Natter, I carry out a Q&A with Lisa Knight, who has taken the impressive journey from barmaid to...
09 April 2022
From: Features

Hello and welcome to another Agents Do Charity, the weekly round up of fund-raising in our industry. Once more our thoughts are...
25 March 2022
From: Breaking News

Those aficionados of the Sound of Music will recognise the tag line above. It came to my mind when thinking about...
12 March 2022
From: Features

Hybrid agency EweMove has this morning announced that it’s moving all of its 170 branches to a new fully-automated cloud-based system...
03 March 2022
From: Breaking News

Property events and functions are now back in full swing, with 2022 likely to be the first ‘normal’ year for this...
12 February 2022
From: Features

If 2020 was the year of survival, then 2021 was about the post-Covid boom. The impact of the pandemic on the...
12 February 2022
From: Features

The regional agency group Experts In Property is back in business with an online awards event. Majoring on training, online marketing and...
09 February 2022
From: Breaking News

Two of the country’s highest profile agencies have signed up to a fledgling website which allows users to find, research, buy or...
31 January 2022
From: Breaking News

Three of Martin & Co’s most prominent branches in the north of England are under new ownership. The Saltaire, Keighley, and Thackley...
24 January 2022
From: Breaking News

The lettings sector looks set to steam ahead in 2022 after a record-breaking 2021, despite the financial and mobility challenges of...
22 January 2022
From: Features

With the drastic changes enacted on the industry over the past two years thanks to the pandemic and political events such...
22 January 2022
From: Features

Homesearch has won £5m new investment from venture capital firm Octopus Ventures - an organisation that has also backed three businesses...
20 January 2022
From: Breaking News

A new survey of people who have sold their home in the past six months has given a strong backing to...
14 January 2022
From: Breaking News

The objective of estate agents in 2022 must be to cut their business costs and employ technology to replace - and...
12 January 2022
From: Breaking News

The last two years have been dramatic and decisive for many people and many businesses. Both have reassessed their work approaches...
08 January 2022
From: Features

Mark Meyer, CEO, Meyers Estate Agents: “We’re on a mission to revolutionise the traditional concept of estate agency. We don’t have...
03 December 2021
From: Sponsored Content

The Dispute Service has been selected to operate the New Homes Ombudsman scheme, following what has been called ”a fiercely competitive...
03 December 2021
From: Breaking News

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...
20 November 2021
From: Features

PropTech has seen a surge in uptake over the last few years for several reasons – be it the Covid-19 pandemic...
13 November 2021
From: Features

A few weeks ago the ESTAS took place at the Grosvenor House hotel in London - the first chance for many...
06 November 2021
From: Features

With quality built into every stage of the production process of Bosch, NEFF and Siemens appliances. From the initial design phase, through...
03 November 2021
From: Features

As you are no doubt aware, building mutually beneficial relationships with conveyancers in your local area can not only make your...
27 October 2021
From: Features

PropTech is booming, and its rise was only accelerated by the Covid-19 pandemic, which forced the real estate industry – as...
26 October 2021
From: Sponsored Content

The ESTAS – often known as the property world’s version of the Oscars – returns as an in-person event this Friday...
21 October 2021
From: Sponsored Content

Some 1,100 guests are expected to attend the ESTAS awards tomorrow - the first time agents, conveyancers and brokers will gather...
21 October 2021
From: Breaking News

In this thought leadership article, Videosign CEO Steven Tallant looks at electronic signatures and conveyancing and whether the time is nigh for the...
16 October 2021
From: Features

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...
13 October 2021
From: Features

As we move into the autumn of 2021, what the coming year has in store for estate agents is something we...
29 September 2021
From: Features

An estate agency that charges buyers not sellers is proposing to roll out nationwide. FreeAgent247.com, has been set up by Daniel Lewis...
28 September 2021
From: Breaking News

The recent stamp duty holiday and the subsequent conveyancing logjam this triggered has acted as a wakeup call for the industry....
25 September 2021
From: Features

With the competition for new listings between agents as fierce as ever, it can sometimes feel like a race to the...
18 September 2021
From: Features

Agents are always on the lookout to save time and money wherever they can, to improve, streamline and enhance their business. And...
11 September 2021
From: Features

Day in, day out, I see how good estate agents really are. Whether it’s in my day job on Location, Location, Location...
06 September 2021
From: Breaking News

A regional estate agency is planning an expansion programme after undergoing a management buyout by a former Business Woman of the...
03 September 2021
From: Breaking News

A long-standing agency says it’s proud that some of its most successful recent recruits have absolutely no industry experience. Felicity J Lord...
31 August 2021
From: Breaking News

360 tour technology company Made Snappy has grown rapidly over the past 18 months and whilst many agents have grasped the...
28 August 2021
From: Features

An estate agency is celebrating its 21st anniversary by launching a new ‘realtor’ franchise model based on enhanced technology and personalised...
13 August 2021
From: Breaking News

A new team of managers at one of the country’s best known franchise brands hopes to promote the concept amongst agents. Hunters...
14 July 2021
From: Breaking News

Agency staff who worked from home at any point during the pandemic - even for just one day - can still...
05 July 2021
From: Breaking News

It may be the height of summer but the industry is still super-busy and new appointments continue to come thick and...
05 July 2021
From: Breaking News
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Peter Everett - a veteran High Street estate agent with a quarter of a century at LSL and a decade at...
25 June 2021
From: Breaking News

Who are you and what does it say on your business card? Thom Hudson, photographer at Meyers Estate Agents What is Meyers...
22 June 2021
From: 60 Second Interview

ESTAS has announced that SDL Property Auctions has become an executive partner for the 2021 Forum and Awards sponsored by Coadjute. In...
17 June 2021
From: Breaking News

In a return to a favourite series of mine, as it gives an excellent insight into the very many facets of...
08 May 2021
From: Features

The current crisis has led to many of us to re-evaluate our lives to ensure that we put ourselves in the...
06 May 2021
From: Sponsored Content

Century 21 UK is the first agency in the country to white label an app which covers transaction components from property...
04 May 2021
From: Breaking News

Keller Williams now boasts 377 estate agency partners across the UK - agents that have set up and run their own...
01 May 2021
From: Features

Another property company has announced its participation in the Kickstart scheme. The initiative is aimed at young people aged 16 to 24...
13 April 2021
From: Breaking News

The ESTAS Group has named a new headline sponsor for its 2021 Forum and Awards, taking over from Zoopla with immediate effect. It’s...
12 April 2021
From: Breaking News

The last property event I attended in person – and I think the last physical property event held all told –...
10 April 2021
From: Features

There’s been a drop of no less than 16,000 in the number of physical viewings over the past year thanks to just...
07 April 2021
From: Breaking News

Later this year, on October 22, the ESTAS 2021 will take place in London. The glittering ceremony will welcome property professionals...
17 March 2021
From: Features

You could be forgiven for overlooking International Women’s Day on Monday. Well, almost. Focus was instead turned to the first day back...
13 March 2021
From: Features

Agents are up in arms at a Rightmove restriction temporarily preventing access to parts of its listing back-end. Agents received an email...
11 March 2021
From: Breaking News

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...
10 March 2021
From: Features

Hello and welcome to this edition of Property Jobs Today, a chance to catch up with who’s moving where in the...
08 March 2021
From: Breaking News

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...
06 March 2021
From: Features

Who are you and what does it say on your business card? Jake Field - Area Sales Manager What is lets bid Property...
05 March 2021
From: 60 Second Interview

Hello - another Monday dawns but the good news is that we can update you on the industry’s latest appointments. Everyone here...
15 February 2021
From: Breaking News

In this week's Natter, I focus on the inspiring story of Clare Hughes, who has bounced back in the last 12 months...
13 February 2021
From: Features

A new body which says it will “champion better outcomes for buyers” is described as independent but is to be chaired...
09 February 2021
From: Breaking News

A branch of franchise agency CJ Hole is marking what it calls “an incredible 30 years of success” this month. The Burnham-on-Sea...
04 February 2021
From: Breaking News

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...
30 January 2021
From: Features

In the not-too-distant future, it will be possible to order a driverless car to collect you and then drive you to...
13 January 2021
From: Features

Entrants for the 2021 ESTAS Customer Service Awards have only until December 31 to sign up. Founder Simon Brown says: “The bounce...
22 December 2020
From: Breaking News

Ever since the initial ripples of innovation in the 1990s, PropTech has proceeded to reshape our market beyond recognition; going on...
19 December 2020
From: Features

Zoopla has added over 1,000 branches since lockdown began in March, taking total membership of offices and new homes to a...
07 December 2020
From: Breaking News

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...
05 December 2020
From: Features

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...
05 December 2020
From: Features

The Property Franchise Group has approached Hunters about a possible takeover. Confirmation came this morning in a statement from Hunters, which you can...
04 December 2020
From: Breaking News

We are on the threshold in December with the pandemic still dominating but we’re delighted there is still positive jobs news...
30 November 2020
From: Breaking News

The customer service performance of conveyancers has improved in recent months according to the ESTAS review platform. The long-standing and sometimes-heated debate...
18 November 2020
From: Breaking News

A regional wing of Fine & Country has reported a record month - and puts it down to the self-employed ‘associate’ business model...
17 November 2020
From: Breaking News

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...
09 November 2020
From: Breaking News

I remember so clearly in my Foxtons days, working as a lettings manager in Putney, that lettings, though less sexy than...
04 November 2020
From: Breaking News

A trading statement from Foxtons this morning provides a rare piece of good news for the troubled London agency. It says business...
29 October 2020
From: Breaking News

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...
28 October 2020
From: Features

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...
27 October 2020
From: Marketing & Social Media

Here at The ValPal Network, we know that there are other options available when considering to use a valuation tool, so...
27 October 2020
From: PropTech & Innovation

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...
24 October 2020
From: Features

We all know that people can’t move to a new house without going through the Conveyancing process. However, with that said,...
14 October 2020
From: Sponsored Content

A former healthcare executive is the latest convert to become an online agent with easyProperty, the company has announced. Richard Ayres has...
06 October 2020
From: Breaking News

Who are you and what does it say on your business card? Lee Rix - Head of Business Development What is ‘company name’...
30 September 2020
From: 60 Second Interview

The Property Franchise Group has named high-profile industry veteran Eric Walker as managing director of Martin & Co (South and Scotland). Walker...
21 September 2020
From: Breaking News

A new customer service award category at The ESTAS will see agency networks competing against each other for the first time. Networks...
14 September 2020
From: Breaking News

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...
09 September 2020
From: Breaking News

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...
29 August 2020
From: Features

One of Countrywide’s biggest shareholders has written a second letter to the company to demand bold action to save the agency...
19 August 2020
From: Breaking News

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...
18 August 2020
From: Breaking News

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...
15 August 2020
From: Features

Reviews and awards platform ESTAS has announced that it’s now the preferred partner of the Guild of Property Professionals. “Over the past...
11 August 2020
From: Breaking News

A new PropTech platform says its central feature will be the launch of a Multiple Listings Service. This will allow agents “to...
04 August 2020
From: Breaking News

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...
03 August 2020
From: Breaking News

We have had a special relationship for many years and are bonded as countries in many ways – historically, politically and...
01 August 2020
From: Features

“Many hands make light work” – Does John Heywood’s old English proverb from the 1300s apply to modern approaches on how...
01 August 2020
From: Features

A new property website relying heavily on Artificial Intelligence allows sellers to by-pass estate agents and instead list directly for £14.99...
24 July 2020
From: Breaking News

Hello and welcome to another week. We’re more than aware that it’s a challenging time for our industry as for most...
20 July 2020
From: Breaking News

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...
18 July 2020
From: Features

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...
13 July 2020
From: Breaking News

A new study of British agents suggests that buyers with accents from most of the rest of the world receive less...
08 July 2020
From: Breaking News

A London agency says it’s seen over 30 new agents join its hub franchise operation during the lockdown, taking the total...
06 July 2020
From: Breaking News

The industry’s first virtual awards event has taken place with hundreds of agents participating courtesy of YouTube. Winners of the prestigious ESTAS...
06 July 2020
From: Breaking News

The Say No To Rightmove campaign says the portal has merely kicked the fees can down the road, deferring a long-term...
25 June 2020
From: Breaking News

Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...
25 June 2020
From: Breaking News

“Let’s Zoom later”, “are we Zooming in the morning or afternoon?” “Yeah, I zoomed the client earlier” – variations on these...
20 June 2020
From: Features

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...
20 June 2020
From: Features

The Property Franchise Group - parent company of six agency brands including EweMove and Martin & Co - says all of...
05 June 2020
From: Breaking News

The Covid-19 crisis hasn’t caused the revolution it has been reported to have. Despite the challenges it has brought, fundamentally, the...
27 May 2020
From: Features

The biggest awards for the agency sector - The ESTAS - will now be a virtual event on Friday July 3,...
18 May 2020
From: Breaking News

House builder Taylor Wimpey says its reopening show homes and sales centres next week, but for pre-booked appointments only. In a message...
14 May 2020
From: Breaking News

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...
13 May 2020
From: Features

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....
25 April 2020
From: Features

Hunters has expanded its online offering to improve its service to both the sales and lettings sectors - and it’s even...
16 April 2020
From: Breaking News

Three more agencies have signed up to the ESTAS customer review platform. The arrival of Newton Fallowell, Lovelle and Goodchilds - all...
16 April 2020
From: Breaking News

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...
08 April 2020
From: Breaking News

We'd hoped it was good news but in fact it's just good-news-yet-to-come. The Savills office in Wuhan, the epicentre of the Coronavirus crisis in...
26 March 2020
From: Breaking News

A PropTech start-up led by a prominent commentator has become the latest part of the industry to take a pop at...
24 March 2020
From: Breaking News

In these uncertain times it’s good to report positive news - ESTAS, the customer review and awards platform, has announced its...
18 March 2020
From: Breaking News

Your business may be growing quicker than you could ever imagine which is great when it comes to raising brand awareness....
11 March 2020
From: Features

There’s been another shortlist announced for The ESTAS 2020 - this time for the best suppliers to the estate and letting...
11 March 2020
From: Breaking News

The ESTAS today reveals its shortlist for the 2020 Awards which includes the Zoopla Xcellence Award - a special category that celebrates...
04 March 2020
From: Breaking News

When Wolverhampton estate agency Thomas Harvey opened its doors more than 50 years ago, mortgages weren’t really part of the equation...
28 February 2020
From: Sponsored Content

Regional estate agency chain Ashtons has been listed in the Sunday Times 100 Best Small Companies to Work for, for the...
27 February 2020
From: Breaking News

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...
22 February 2020
From: Features
17 February 2020
From: Breaking News

Well-known outsourced communications service Moneypenny has become an official industry partner to Propertymark, and its NAEA, ARLA and NAVA trade bodies. Combined...
04 February 2020
From: Breaking News

Hello - if it’s Monday it’s PJT day, so welcome to the latest update on key moves within our industry. Let us...
27 January 2020
From: Breaking News

Another hub-based agency has launched in the capital, following in the footsteps of operations like Harding Green, Orchards and Keller Williams. Mariel...
20 January 2020
From: Breaking News

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...
28 December 2019
From: Features

The ESTAS, the national customer service awards recognising the best agents, brokers and suppliers, closes for entry at the end of...
19 December 2019
From: Breaking News
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A major regional estate agency is expanding with another physical office because it says the traditional High Street business model delivers...
18 December 2019
From: Breaking News

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features

Agents who join the fast-growing Federation of Independent Agents will have full access to the new Homesearch mine of data. Homesearch debuted...
11 December 2019
From: Breaking News
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The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...
06 December 2019
From: Features

Everyone thought John Bercow was short. It probably didn’t help that I was on stage just before him. 5ft 6 versus...
04 December 2019
From: Breaking News
Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...
02 December 2019
From: 60 Second Interview

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...
30 November 2019
From: Features

Who are you and what does it say on your business card? Michelle O’Brien, mio Account Manager for Home Counties North What is...
27 November 2019
From: 60 Second Interview

ESTAS, the national customer service award scheme which recognises estate and letting agents, conveyancers and mortgage advisors, has now fully launched...
12 November 2019
From: Breaking News

Belvoir has struck an innovative eight-year exclusivity agreement with Dacres, the 20 office estate agency network based in Yorkshire, to deliver...
08 November 2019
From: Breaking News

Who are you and what does it say on your business card? Jason Wilson, mio Account Manager What is mio and what does...
05 November 2019
From: 60 Second Interview

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...
05 November 2019
From: Breaking News

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...
02 November 2019
From: Features

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...
02 November 2019
From: Features

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...
29 October 2019
From: Sponsored Content

Hello and welcome to a new week - one with darker evenings and colder days. But there is still plenty of activity...
28 October 2019
From: Breaking News

Enhanced customer care strategies, relationship-building schemes, cost-cutting measures and new revenue streams can’t help the lettings industry if the fundamental underlying...
23 October 2019
From: Features

There has been a real wind of change in estate agency and over the last 18 months we have seen the...
16 October 2019
From: Features

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...
15 October 2019
From: Sponsored Content

Midlands estate agency Centrick has launched a new specialist division to focus on the luxury homes market across the West Midlands...
11 October 2019
From: Breaking News

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...
10 October 2019
From: Breaking News

The estate and letting agencies which have provided the most consistent levels of high customer service are to be recognised with...
08 October 2019
From: Breaking News

An independent estate agency has committed its future to the high street by moving one of its offices to a more...
03 October 2019
From: Breaking News

A story from America caught my eye this week. It’s about a company called Curbio partnering with another called The Keyes...
25 September 2019
From: Breaking News

The Federation of Independent Agents, the new trade group set up in May, is holding its first conference this week. The FIA...
24 September 2019
From: Breaking News

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...
21 September 2019
From: Features

Who are you and what does it say on your business card? I’m Simon Trippett – Partner at The Property Centre. What services...
18 September 2019
From: 60 Second Interview

A hybrid estate and lettings agency operating currently in Manchester, Liverpool and others parts of the north of England has told...
18 September 2019
From: Breaking News

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...
11 September 2019
From: Features

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction. The figures, revealed in the agency’s...
11 September 2019
From: Breaking News

Franchise giant Hunters says its branch network has now hit 200 following a spate of acquisitions in the first half of...
06 September 2019
From: Breaking News

They will be the doctors, lawyers, teachers, thinkers, leaders and captains of industry of the not too distant future, but is...
24 August 2019
From: Features

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...
10 August 2019
From: Features

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...
03 August 2019
From: Features

An online agency which last autumn said it wanted to have as much as a three per cent market share of...
23 July 2019
From: Breaking News

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...
20 July 2019
From: Features

A survey of property sellers has revealed that 'achieving the asking price' (43%) and 'selling properties quickly' (35%) are the most...
03 July 2019
From: Breaking News

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...
29 June 2019
From: Features

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...
15 June 2019
From: Features

Fine & Country has a new office in Hampshire as a result of an independent which has joined its network. Hampshirewide is...
11 June 2019
From: Breaking News

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...
06 June 2019
From: Sponsored Content

Traditional High Street estate agents have been given the thumbs up by sellers in a new survey of over 5,000 vendors...
31 May 2019
From: Breaking News

A London independent agency has joined the franchise network of Hunters. Regent 2000 Properties, which operates in Camden Town, is seeing its...
31 May 2019
From: Breaking News

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer. The glittering ceremony...
25 May 2019
From: Features

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...
25 May 2019
From: Features

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...
22 May 2019
From: Features

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...
18 May 2019
From: Features

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...
15 May 2019
From: Features

Here at Estate Agent Today, we're always pleased to highlight the lengths the best agents will go to provide outstanding customer...
14 May 2019
From: Breaking News

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday, over 1,000...
13 May 2019
From: Breaking News

For the industry's football lovers, the notable achievements and never-say-die attitude of both Liverpool and Tottenham Hotspur on the European stage...
10 May 2019
From: Breaking News

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...
08 May 2019
From: Features

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...
02 May 2019
From: Breaking News

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...
01 May 2019
From: Features

The new Federation of Independent Agents - scheduled to launch this week - has revealed a partnership with reviews platform Feefo. The...
29 April 2019
From: Breaking News

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...
25 April 2019
From: Breaking News

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...
20 April 2019
From: Features

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...
13 April 2019
From: Features

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...
13 April 2019
From: Features

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...
13 April 2019
From: Features

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...
09 April 2019
From: Sponsored Content

Every estate agency applying to join a new group for independents will be mystery shopped in a bid to ensure it...
09 April 2019
From: Breaking News

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban. There’s no...
03 April 2019
From: Features

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...
30 March 2019
From: Features

An estate agency which was set up in south Wales late last year is opening a new branch that it describes...
19 March 2019
From: Breaking News

Regional agency Prospect, which already has offices in Berkshire and Surrey, has opened its 10th office at Farnborough in Hampshire. Last year Prospect...
18 March 2019
From: Breaking News

The best suppliers to the estate and letting agent sector for customer service have been announced by the ESTAS in the...
13 March 2019
From: Breaking News

Hello and welcome to this week’s PJT, your weekly chance to catch up on major moves in our industry. Everyone here has...
11 March 2019
From: Breaking News

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...
08 March 2019
From: Breaking News

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...
06 March 2019
From: Features

The former chief information officer of Foxtons has taken a senior position at Hunters. The appointment of Dan Rafferty as Hunters’ chief operating...
05 March 2019
From: Breaking News

Well-known Essex and Hertfordshire agency Mullucks Wells is rebranding as part of the Hunters Group. Mullucks Wells will remain independently owned but...
28 February 2019
From: Breaking News

A new training and development team has been set up by Connells Group. It’s designed - in the company’s words - “to...
21 February 2019
From: Breaking News

We all know the three essential things an estate agent must have on their website include the ability to be able...
13 February 2019
From: Features
08 February 2019
From: Breaking News

The Property Ombudsman’s annual conference is to hear from the chair of the government’s ‘Property Agents Working Group’ - just days...
07 February 2019
From: Breaking News

A major restructuring of LSL Property Services has just been announced to shareholders, with substantial numbers of branch closures. The statement says...
05 February 2019
From: Breaking News

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...
26 January 2019
From: Features

The government policies and enforcement plans for anti-money laundering measures are set to take centre stage at next month’s annual conference...
22 January 2019
From: Breaking News

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...
10 January 2019
From: Sponsored Content

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...
09 January 2019
From: Features

It is something of an understatement to say that we are in challenging times. BREXIT is unresolved and we wait with...
18 December 2018
From: Sponsored Content

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...
18 December 2018
From: Breaking News

Hello and welcome to this week’s PJT - and while it may be just days to Christmas, there’s still plenty of...
17 December 2018
From: Breaking News

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...
15 December 2018
From: Features

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...
05 December 2018
From: Features

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...
01 December 2018
From: Features

The man responsible for defining John Lewis’ legendary customer service, and preserving its Never Knowingly Undersold pledge, is to address the...
13 November 2018
From: Breaking News
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Who are you and what does it say on your business card? It just says “Agent” for, at the end of the...
08 November 2018
From: 60 Second Interview

One of Emoov’s agents in the field has contacted Estate Agent Today to give an insight into how the agency has...
05 November 2018
From: Breaking News

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...
01 November 2018
From: Breaking News

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...
31 October 2018
From: Sponsored Content

One of London’s best known estate agencies marks its 25th anniversary this month, having started with just two branches in one...
24 October 2018
From: Breaking News

A new online agency says it is currently focussing on one large city but will expand to cover the whole of...
23 October 2018
From: Breaking News

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...
20 October 2018
From: Features

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...
13 October 2018
From: Features

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...
10 October 2018
From: Features

Yopa - the online agency with huge financial backing from Savills - has attracted a Knight Frank agent to become its...
27 September 2018
From: Breaking News

An estate agency comparison website claims the rise of online and hybrid estate agencies has obliged traditional agents to be more...
24 September 2018
From: Breaking News

Viewber has announced that it’s just completed its 35,000th outsourced viewing, reflecting a jaw-dropping 460 per cent rise in just a...
11 September 2018
From: Breaking News

Fresh data from a PropTech firm suggests that 'conveyancer absenteeism' is causing severe delays to property transactions. When You Move reports that...
06 September 2018
From: Breaking News

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...
06 September 2018
From: Breaking News

A new estate agency has opened its doors in North London, despite operating in what it describes as a 'weak' London...
04 September 2018
From: Breaking News

Yopa, which says it is the second largest hybrid agency when measured by listings, has received a major new £20m investment. Savills -...
28 August 2018
From: Breaking News

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...
25 August 2018
From: Features

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...
22 August 2018
From: Features

A PropTech firm has adopted the unusual position of claiming some agencies deliberately over-value properties in a bid to win instructions. Agent...
14 August 2018
From: Breaking News

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...
11 August 2018
From: Features

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...
11 August 2018
From: Features

Making my way to our London office on a busy commuter train, my mind got busy thinking about the new do-it-yourself...
04 August 2018
From: Features

The big story to break this week in the property world was the announcement by the new owner of Humberts that...
28 July 2018
From: Features

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...
25 July 2018
From: Features

A ‘disruptor’ tech company claims that large numbers of people are dissastisfied with the conveyancing element of house moves, with many...
09 July 2018
From: Breaking News

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...
27 June 2018
From: 60 Second Interview

Hello - if it’s Monday, it must be Property Jobs Today, your chance to see a snapshot of the key moves...
18 June 2018
From: Breaking News

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...
09 June 2018
From: Features

Last time out I looked at the growing importance of content, social media and design – but these should only form...
02 June 2018
From: Features

National franchise agency Hunters has announced the opening of its latest branch in the Welsh town of Llandrindod Wells. The agency's third...
24 May 2018
From: Breaking News

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...
23 May 2018
From: Breaking News

Well last week was interesting. The column about my decision to put the property on with a letting agent went viral. This was...
23 May 2018
From: Breaking News

It will be 'business as usual' for Humberts following the announcement of its sale to Natural Retreats, says the agency's new...
22 May 2018
From: Breaking News

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...
17 May 2018
From: Breaking News

Gone are the days of having to rush back to your office every time you win an instruction to market the...
16 May 2018
From: Features

Hello and welcome to this week’s Property Jobs Today, our weekly feature on who’s moving where throughout our industry. And it’s...
14 May 2018
From: Breaking News

Floor plan software provider Metropix celebrated their win at The ESTAS on Friday by announcing an upcoming landmark. Having scooped the “Best...
03 May 2018
From: Sponsored Content

The Guild of Property Professionals has launched a series of regional roadshows with a target of enhancing the success of independent...
01 May 2018
From: Breaking News

The final winners’ list for this year’s ESTAS Awards has just been published with the ‘Best In County’ agents named -...
26 April 2018
From: Breaking News

The Guild of Property Professionals has given details of a strong field of potential winners in this week’s ESTAS awards. This year...
17 April 2018
From: Breaking News

It’s under two weeks to The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash in...
09 April 2018
From: Breaking News

Welcome to this week’s Property Jobs Today, our regular look at key moves inside our industry. Next week there’s no PJT as...
26 March 2018
From: Breaking News

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...
17 March 2018
From: Features

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...
12 March 2018
From: Breaking News

The troubled Countrywide group has this morning revealed its recovery plan to get - in its words - ‘back to basics’...
08 March 2018
From: Breaking News

A Cotswolds-based agency has expanded to a second office and says it has plans to develop further in the region. Move was...
08 March 2018
From: Breaking News

A EweMove branch operating from a franchisee’s home in Staffordshire has taken over the running of a bricks and mortar agency. EweMove’s...
02 March 2018
From: Breaking News

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...
28 February 2018
From: Breaking News

We think about technology all the time. At least, I do. And there’s nothing left in property that technology hasn’t touched...
28 February 2018
From: Breaking News

Hello and welcome to this week’s Property Jobs Today. If you haven’t caught this feature before, it’s a regular Monday opportunity...
26 February 2018
From: Breaking News

Yopa, the online agency with financial backing from Savills and LSL Property Services, is the latest online firm to launch a...
15 February 2018
From: Breaking News

House Network, which describes itself as the UK’s first online estate agency, is using TV advertising to promote a new "20-point...
14 February 2018
From: Breaking News

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...
08 February 2018
From: Sponsored Content

I had an interesting meeting last week with a VR company called Garou. Based in New York, they claim to have...
07 February 2018
From: Breaking News

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process. The ESTAS Group’s Estate...
01 February 2018
From: Breaking News

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards. The national award scheme - which recognises...
25 January 2018
From: Breaking News

Purplebricks has announced that former Countrywide director Lee Wainwright has been appointed chief executive officer of the hybrid agency’s UK operations...
09 January 2018
From: Breaking News

Estate agents are facing the biggest industry changes seen in decades. The rise of online and hybrid agents alongside more traditional...
06 January 2018
From: Features

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...
03 January 2018
From: Breaking News

Hybrid estate agency eMoov has announced a new hire as chief operating officer with the remit of driving growth. Guy Halfhead has previously...
11 December 2017
From: Breaking News

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been. Even better, this property-based...
25 November 2017
From: Features

The Guild of Property Professionals is partnering with the ESTAS to introduce greater customer service elements into its 2018 awards. Gold and...
14 November 2017
From: Breaking News

What does your role involve? By answering my estate agent clients’ telephone calls, I assist in their day-to-day office needs. An...
13 November 2017
From: Sponsored Content

Winter seems to be firmly with us now, if the plunging temperatures are anything to go by. After a ridiculously mild...
11 November 2017
From: Features

We recently witnessed the Bank of England's Monetary Policy Committee (MPC) increase the base interest rate for the first time since...
07 November 2017
From: Sponsored Content

Purplebricks has issued the briefest-of-brief statements to the City and the company's investors to assure them it is "on course". The latest...
07 November 2017
From: Breaking News

Pressure is continuing to build on the government to reform stamp duty in next month’s Budget. Firstly a group of senior financial...
20 October 2017
From: Breaking News

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...
14 October 2017
From: Features

There’s much said in the mainstream press about estate agency fees and how costly they can be for consumers. But one point...
11 October 2017
From: Sponsored Content

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place. The organisers have issued a ‘what...
10 October 2017
From: Breaking News

What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...
09 October 2017
From: Sponsored Content

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...
30 September 2017
From: Features

What does your role involve? As team manager for the property team, I make sure PAs and clients are happy and...
21 September 2017
From: Sponsored Content

A former Savills agent and a former Sotheby’s and Knight Frank agent have joined forces to launch a new property consultancy...
18 September 2017
From: Breaking News

The Guild of Property Professionals has launched a partnership with the ESTAS Group, which runs the customer feedback platform and customer...
13 September 2017
From: Breaking News

Many industries in the UK are currently facing a tumultuous time as the great unknown of Brexit looms on the horizon...
09 September 2017
From: Features

Hunters’ figures for the six months to the end of June show small rises in income and turnover but a substantial...
08 September 2017
From: Breaking News

Some customers dislike entering traditional estate agency branches, occasionally feeling 'like prey' for sales staff when they enter. This is one of...
07 September 2017
From: Breaking News

The ESTAS Group has today revealed the shortlist for its inaugural Conveyancer Awards. Over 5,000 customers have completed a survey about the...
06 September 2017
From: Breaking News

Customer service is a definitive priority for prospective borrowers when choosing a mortgage lender. This is according to a study of over...
05 September 2017
From: Breaking News

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...
26 August 2017
From: Features

For the second successive week the Advertising Standards Authority has banned an online estate agency’s advertisement. Last week it was HouseSimple and...
23 August 2017
From: Breaking News

The chief executive of online estate agency eMoov - which has raised £9m in its latest investment round - says “more...
22 August 2017
From: Breaking News

Even if you didn’t watch it, you’ve almost certainly heard about it by now. The recent BBC Watchdog exposé of Purplebricks has...
09 August 2017
From: Breaking News

Independent high-end estate agency Galbraith, which operates mostly in Scotland, says local knowledge is key to good customer service - and might...
04 August 2017
From: Breaking News

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...
03 August 2017
From: Breaking News

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...
22 July 2017
From: Features

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...
08 July 2017
From: Features

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...
06 July 2017
From: Sponsored Content

The Guild of Property Professionals, which earlier this month merged with easyProperty, has now announced a new link up, this time...
21 June 2017
From: Breaking News

An estate agent claims that chain management tool View My Chain has helped his firm to deal with chains involving online...
19 June 2017
From: Breaking News

A one branch independent estate agency has this week launched a fixed-fee sales option alongside its traditional commission-based service. WH Breading, which...
14 June 2017
From: Breaking News

We live in world where the online economy is just as important as the offline economy. Whether your business is online...
12 June 2017
From: Sponsored Content

Any good estate agent knows that they have to be available for customers when they need them. But many forget that...
01 June 2017
From: Sponsored Content

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...
27 May 2017
From: Features

Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...
27 May 2017
From: Features

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...
20 May 2017
From: Features

Our recent roundtable on the proposed ban on tenant fees generated ten tips for growing a lettings business. We’re exploring each tip in more...
20 May 2017
From: Features

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...
15 May 2017
From: Breaking News

Purplebricks has this morning issued its latest trading update, reporting what it calls "strong growth" in the UK and updating investors on...
04 May 2017
From: Breaking News

First impressions are the most important when meeting new people and this is no less true for new customers finding your...
02 May 2017
From: Sponsored Content

I was recently contributing to whitepaper by a major bank about the future of the property industry and, as I was...
27 April 2017
From: Breaking News

One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...
27 April 2017
From: Breaking News

The new chief executive of the Guild of Property Professionals has accused some online agents of carrying out “aggressive” marketing campaigns...
26 April 2017
From: Breaking News

Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...
18 April 2017
From: Breaking News

Walk in your customers’ shoes Experiencing your business as your customers do would be our number one rule. How often do you...
13 April 2017
From: Sponsored Content

A debate on customer service in the agency industry has been arranged for later this month between leading lights from both...
11 April 2017
From: Breaking News

Hunters has boosted its office network over the 200 mark through the acquisition of Besley Hill, one of the longest established...
22 March 2017
From: Breaking News

A survey of over 2,000 sellers who used online agency eMoov reveals that review websites were the overwhelmingly largest driver of...
20 March 2017
From: Breaking News

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...
11 February 2017
From: Features

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...
04 February 2017
From: Features

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...
28 January 2017
From: Features

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...
17 December 2016
From: Features

The ESTAS awards have a new main category sponsor - PropTech company OneDome. The OneDome service, launched last month, provides free-to-use information...
14 December 2016
From: Breaking News

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews. Amazon, amongst...
03 December 2016
From: Features

A debate discussing how online and traditional estate agency would develop in the future, organised by City investment consultancy Jefferies, has...
09 November 2016
From: Breaking News

Graham Norwood recently wrote that it’s going to be harder than ever to predict the shape of the property market in...
05 November 2016
From: Features

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...
22 October 2016
From: Features

In recent weeks I have been carrying out question and answer sessions with some of the key figures in the property...
14 October 2016
From: Features

Conveyancing is the most complained about area of law in England and Wales – accounting, on average, for nearly a quarter...
14 October 2016
From: Features

The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...
12 October 2016
From: Breaking News

The Apprentice returns this evening on BBC1 at 9pm and, as usual, there’s a property person amongst the 18 hopefuls seeking...
06 October 2016
From: Breaking News

This week we have the Head Shepherd of EweMove, Glenn Ackroyd, in the hotseat. He’s been co-owner of EweMove Sales and Lettings,...
30 September 2016
From: Features

Countrywide’s former senior management rejected an invitation to buy 10 per cent of eMoov for £100,000 five years ago, according to the...
08 September 2016
From: Breaking News

Three agents have been announced as winners of The ESTAS Agent of the Month competition for July. Each secured their success...
18 August 2016
From: Breaking News

It’s a familiar theme – kids doing charity trips and needing sponsorship or raffle prizes to help fund their fares. If we...
29 July 2016
From: Features

A client recently told me how much their estate agency spends on advertising and marketing every year. It wasn’t pennies, and even...
22 July 2016
From: Features

An estate agency owned by Countrywide has relaunched with what it calls “an innovative, premises-free business model that seeks to redefine...
21 July 2016
From: Breaking News

The Zoopla Property Group have been confirmed as headline partner once again for The ESTAS next year. The ESTAS is a...
06 July 2016
From: Breaking News

It’s official; the estate agency business is tougher than ever. Contrary to perceptions that may exist amongst observers and even clients, the...
24 June 2016
From: Features

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...
17 June 2016
From: Features

Significant national events such as elections and, in this case, referendums bring with them a level of uncertainty. No-one can predict...
17 June 2016
From: Features

Dear Sales Doctor, I'm aware I sound robotic when qualifying an applicant and don't know how to change it; any ideas? When an...
03 June 2016
From: Features

Some 82% of consumers say they would prefer to work with a 'personal agent' who can manage the whole process of...
25 May 2016
From: Breaking News

Estate agents are being urged to prepare for a surge in enquires after the Bank Holiday weekend. Telephone answering service Moneypenny claims...
24 May 2016
From: Breaking News

Q: What does it say on your business card? Director of Business Development Q: Who are PayProp? PayProp is an automated payment and reconciliation...
12 May 2016
From: 60 Second Interview

Tepilo, the online agency set up by Sarah Beeny, has come out fighting after The Times newspaper accused it of ‘hiding’...
12 May 2016
From: Breaking News

Purplebricks Group has issued a trading statement to the City - with another dramatic revenue increase and a claim that the...
11 May 2016
From: Breaking News

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...
10 May 2016
From: Features

A few years ago one of our property receptionists took a call from a vendor whose husband had passed away. The client,...
06 May 2016
From: Features

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...
25 April 2016
From: Features

The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...
20 April 2016
From: Features

Estate Agent Today can reveal that Bob Scarff, the head of Countrywide’s estate agency business until last May, has become a...
18 April 2016
From: Breaking News

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...
15 April 2016
From: Features

Recently, I was speaking to the owner of a chain of estate agents which is thinking of refreshing its company image. They...
15 April 2016
From: Features

This website recently published a piece ahead of the nationwide launch of our new property platform, Be Street Smart. It explained how...
01 April 2016
From: Features

Who are you? My name is Sham, I am based in the UK and my core experience is in running cross border...
29 March 2016
From: 60 Second Interview

As any marketer will tell you, the marketing mix in its most basic form is made up of 4 P’s: Price,...
12 March 2016
From: Features

Estate Agent Today can reveal that Bob Scarff, the head of Countrywide’s estate agency business until last May, has become a...
09 March 2016
From: Breaking News

If you’re considering using a telephone answering service, what are the types of questions you need to ask, before you commit...
07 March 2016
From: Sponsored Content

A record 30,000 surveys have been submitted to the organisers of The ESTAS awards on the performance of estate and letting...
01 March 2016
From: Breaking News

Karl Tatler Estate Agents & Lettings - recently annointed at Estate Agency of the Year at the Sunday Times annual awards...
25 February 2016
From: Breaking News

Estate Agent Today understands that one of the country’s most successful marketing experts, Helen Normoyle, is set to join Countrywide as...
18 February 2016
From: Breaking News

The year is already in full swing with some agents on holiday in the next few days - and deserving a...
12 February 2016
From: Breaking News

Countrywide is going to announce “in the very near future” that it is taking a stake in two tech start-up companies...
11 February 2016
From: Breaking News

New partners have been announced for The ESTAS Group's annual awards event taking place in London in April. The headline sponsor remains...
11 February 2016
From: Breaking News

The City consultancy which advises Purplebricks says the online agency will break even in terms of its month-to-month activities by the...
27 January 2016
From: Breaking News

Wigan-based agent Ashtons has won the latest Estas Estate Agent of the Month title. The accolade was achieved due to the...
21 January 2016
From: Breaking News

First of all, welcome back everyone. Hope everyone had a great and relaxing break for Christmas and New Year. (Is anyone...
15 January 2016
From: Features

Do you remember Martha Lane-Fox? She was the poster girl for lastminute.com and an icon of the dot.com bubble that ended...
15 January 2016
From: Features

Countrywide’s chief executive Alison Platt is to become a non-executive director of Tesco. The announcement by the supermarket to the City this...
14 January 2016
From: Breaking News

A survey of 1,000 members of the public suggests that 60 per cent of people would prefer to buy or sell a...
06 January 2016
From: Breaking News

The ESTAS organisation has announced its latest Estate Agent Of The Month award - and the victor for November is a...
10 December 2015
From: Breaking News

After visiting the Fairfield showroom in the Fleet office, Simon Silby at James Griffin Estate Agents decided to meet with a...
30 November 2015
From: Sponsored Content

When it comes to the regulation of the conveyancing industry, this question is a topic of open and ongoing debate. Licensed conveyancers...
20 November 2015
From: Features

It’s rare for an incumbent to pivot to a disruptive business model, even in the face of compelling logic that they...
30 October 2015
From: Features

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...
02 October 2015
From: Features

Unbelievable transformation from start to finish Harper & Woods Estate Agents approached Fairfield Displays with an idea of creating a stylish and...
07 September 2015
From: Sponsored Content

Like many people these days I rarely make a significant purchase without first checking out online reviews. Whether it’s for a...
04 September 2015
From: Features

Connect branch networks, automate sales and marketing and highlight business opportunities with Rezi’s agile cloud platform Rezi Premium is more than a...
19 August 2015
From: Sponsored Content

Three agents have been announced as winners of The ESTAS Agent of the Month competition - with Butters John Bee the...
19 August 2015
From: Breaking News

Estate agents want systems that deliver power, speed and mobility. Increase efficiency, reduce admin, offer a personalised service and increase your income...
04 August 2015
From: Sponsored Content

The ESTAS, the longest and largest awards ceremony in the residential agency industry, has outgrown its old venue and is moving...
24 July 2015
From: Breaking News

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...
10 July 2015
From: Features

Three agents have been announced as winners of The ESTAS Agent of the Month competition for June. The Tring branch of...
08 July 2015
From: Breaking News

The annual RESI conference, usually dominated by developers and debates over housebuilding totals, is this year to include a discussion on...
07 July 2015
From: Breaking News

The first step is making a commitment to providing good customer service. Then sign up to AgentTracker and we’ll get you...
02 July 2015
From: Sponsored Content

Agent Tracker has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme...
25 June 2015
From: Sponsored Content

Q: What does it say on your business card? The support network for quality agents Q: Who is Agent Tracker? Agent Tracker...
10 June 2015
From: 60 Second Interview

The Property Ombudsman (TPO) scheme has announced that its first ever conference will take place in October. ‘Raise Your Standards’ is being...
05 June 2015
From: Breaking News

So spring has sprung and the Hare is on the loose. After a very long gestation period, the Veyo leveret has...
29 May 2015
From: Features

Q: Tell us about Kristina Grimes. I am the Sales Director of Dezrez, one of the leading providers of estate agency software....
28 May 2015
From: 60 Second Interview

www.dezrez.com/rezi Whilst the estate agency market has accelerated over the last ten years, it’s fair to say that technical innovation in the...
27 May 2015
From: Sponsored Content

Roy Fuller, owner at Everything Lettings’, says: for just £25 per week you can have in place our emergency helpline 365...
21 May 2015
From: Sponsored Content

As the nation finally gets to cast its vote at the polling booths, telephone answering specialist, Moneypenny has reported a dramatic...
07 May 2015
From: Sponsored Content

The presupposed notion still exists that new online agents are ‘tech savvy’ whilst the seemingly old fashioned high street agents are...
06 May 2015
From: Features

Q: What does it say on your business card? I’m actually new at the company so haven’t got mine yet but when...
22 April 2015
From: 60 Second Interview

Mike Poole was keen to update the window display of his Middlesbrough branch and decided that LED Light Pockets™ were the...
22 April 2015
From: Sponsored Content

Regents Estate Agents and Mortgages (REM) contacted Fairfield with the intentions of updating their old displays with bright LED Light Pockets™....