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KEYWORD "HIPs" - 396 RESULTS
PropTech Today: Weak leadership threatens innovation

After you. No, after you. That is often how innovation seems amongst the real estate elite. And this week I see it...

02 December 2020

From: Breaking News

Vicky Quinn-Campbell – Sales and Marketing Director at Simply Conveyancing

Who are you and what does it say on your business card? Vicky Quinn-Campbell – Sales and Marketing Director What is ‘company name’...

27 November 2020

From: 60 Second Interview

Agents Do Charity - and an early mention of …. Christmas

Hello and welcome to the end of the week - Friday means charity day, with an update on our industry’s latest...

20 November 2020

From: Breaking News

How the shift to digital can improve your client experience

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

18 November 2020

From: Features

Chew on that! Purplebricks’ new marketing chief is restaurant supremo

Purplebricks has just appointed its new chief marketing officer, who was most recently global director of restaurants at a food chain. Ben...

18 November 2020

From: Breaking News

Tragedy as estate agent, 36, found to have taken his own life

A young estate agent who set up his own online auction service took his own life after a long period suffering...

17 November 2020

From: Breaking News

How auctions can help agents through the second lockdown

As we embark on another nationwide lockdown, the team at SDL Auctions are keen to help agents ride the storm, beat...

11 November 2020

From: Sponsored Content

Date revealed for largest-ever combined ESTAS 2021 Awards

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...

09 November 2020

From: Breaking News

Getting PropTech for free? It's probably because you're the product

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...

28 October 2020

From: Features

Keeping the property market moving

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

27 October 2020

From: Sponsored Content

Property Logbooks: New bid to make them part of sales process

Another attempt is being made to introduce property logbooks to the selling and buying process, and agents are invited to play a...

26 October 2020

From: Breaking News

Agents Do Charity - and it’s a big one as the clocks go back…

Shorter days and darker nights deflate the spirits, especially in today’s challenging circumstances, but there’s some bright news - a large...

23 October 2020

From: Breaking News

Revealed - the ‘so what’ of software integration

Integration, collaboration and connected platforms – some great buzzwords, but what do they actually mean and do they really help agents? One...

21 October 2020

From: Features

PRoperty Public Relations tips that work

I wanted to take this opportunity to write an advice piece on what we here at Angels Media have found important...

14 October 2020

From: Features

Agents are ’spivs with tape measures’ says angry press article

A right wing magazine once edited by Boris Johnson has called estate agents “spivs with tape measures” who conceal information from...

09 October 2020

From: Breaking News

London agencies on the march with partnerships and expansion

Two independent agencies in London have joined forces to form a 'full circle' service for developers, promising to transform the property...

01 October 2020

From: Breaking News

Online agency easyProperty expands and seeks new licensees

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...

29 September 2020

From: Breaking News

New Purplebricks non-exec director has 36 other company roles

Purplebricks has named a new non-executive director - and currently she has 36 other company directorships or partnerships to her name. Elona...

28 September 2020

From: Breaking News

How will the end of the furlough scheme affect the rental market?

The Coronavirus Job Retention Scheme, better known as the furlough scheme, was introduced by the chancellor Rishi Sunak in March to...

26 September 2020

From: Features

Vendors Beware! Sales taking month longer than usual to complete

Logjams in the mortgage, conveyancing and removal stages of house moving mean sales are taking much longer than usual, according to...

21 September 2020

From: Breaking News

Boomin - new portal snaps up Rightmove and Zoopla staff ahead of launch

The portal  set up by Purplebricks founders Michael and Kenny Bruce has revealed it's recruited Rightmove and Zoopla personnel and intends...

09 September 2020

From: Breaking News

Conveyancing log-jam warning from Rightmove, despite faster sales

Rightmove is warning of a conveyancing log-jam that may delay sales, despite the ongoing frenzy of activity and faster transactions for...

04 September 2020

From: Breaking News

OnTheMarket’s financial advisers talk up company and new CEO

Two City consultancies instructed by OnTheMarket have talked up the company’s fortunes after the appointment of its new chief executive.  Shore Capital, which in...

02 September 2020

From: Breaking News

Stewart McRae, Sales Director at CoreLogic UK

Who are you and what does it say on your business card? Stewart McRae, Sales Director at CoreLogic UK What is ‘company name’...

01 September 2020

From: 60 Second Interview

New high-end branch to seek more agents as it expands

Fine & Country has revealed its latest branch - a West Wales office opening for business on Tuesday. It will initially cover...

28 August 2020

From: Breaking News

Secret portal from Purplebricks founders wins praise from Rightmove critics

The Say No To Rightmove campaign has given a thumbs up to the new Boomin listings service created by the brothers...

27 August 2020

From: Breaking News

Rightmove says demand is rocketing in every region of the UK

Data from Rightmove shows that demand is up 61 per cent compared to the same period last year - and the...

26 August 2020

From: Breaking News

Ex-Countrywide man launches “world’s most intelligent” portal

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

24 August 2020

From: Breaking News

Major Countrywide shareholder demands “bold action to save company

One of Countrywide’s biggest shareholders has written a second letter to the company to demand bold action to save the agency...

19 August 2020

From: Breaking News

Property Natter – what does agency look like Down Under?

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

15 August 2020

From: Features

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

Independent agents offered live-streaming PropTech platform

The Federation of Independent Agents has announced its latest partnership - this time with a live-streaming viewing service called Gavl. The platform...

10 August 2020

From: Breaking News

New PropTech platform allows “revolutionary” multi-listing service

A new PropTech platform says its central feature will be the launch of a Multiple Listings Service.  This will allow agents “to...

04 August 2020

From: Breaking News

Sales volumes turbocharged by stamp duty holiday, says Rightmove

Rightmove is reporting a mini-boom that was existing even before the stamp duty holiday - enough to propel average asking prices...

20 July 2020

From: Breaking News

Heard the one about the agent, the conveyancer and the surveyor?

Emma Vigus, managing director of sales progression platform mio, in discussion with key suppliers in the residential property industry on operating...

18 July 2020

From: Features

Rightmove endorses new 90% first time buyer mortgage

Britain’s second largest lender is to offer 90 per cent loan to value mortgages once again from next Monday - a...

14 July 2020

From: Breaking News

Independent Agents group links up with recruitment specialists

The Federation of Independent Agents has announced its latest partnership offering exclusive services for members - it property recruitment firm The...

13 July 2020

From: Breaking News

Upfront property information – we need to stop ‘going round the houses’

At a recent Conveyancing Association webinar focused on the provision of upfront information in the property sale process, there was a...

11 July 2020

From: Features

NAEA Propertymark in PropTech deal to promote start-ups

NAEA Propertymark is partnering with a service called REACH UK, to promote selected PropTech start ups to agents who may need...

10 July 2020

From: Breaking News

Reach people where they are already looking for properties

How businesses can list properties on Facebook Marketplace   What is Facebook Marketplace? Marketplace is a discovery and search experience on Facebook designed to...

06 July 2020

From: Sponsored Content

Purplebricks' latest TV advertising campaign starts today

Purplebricks is starting a new wave of TV advertisements today, continuing its theme from earlier this year as a sponsor of...

03 July 2020

From: Breaking News

Agents remain calm in the light of latest house price dip

Agents have remained calm in the light of Nationwide’s house price index which shows the first annual fall for eight years...

02 July 2020

From: Breaking News

Sales progression – Why? How? Let’s get better

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

27 June 2020

From: Features

Emma Vigus, What twenty years in sales has taught me

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

25 June 2020

From: 60 Second Interview

Start-ups saving letting agents time and money will thrive

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

24 June 2020

From: Features

Rightmove shows how we really do like to be beside the seaside

In the latest of a recent flurry of consumer-facing research exercises by Rightmove, a league table of the most popular seaside...

24 June 2020

From: Breaking News

New branch aims to recruit by year-end despite market uncertainty

The latest branch of Fine & Country says it intends to expand both its premises and its workforce by the end...

23 June 2020

From: Breaking News

New owners for agency that shut branches and created ‘hub’ structure

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...

22 June 2020

From: Breaking News

Ex-Spicerhaart MD bounces back with key industry Personnel role

Russell Jervis, who spent 33 years at Spicerhaart rising to managing director before quitting late last year, has re-emerged this morning...

08 June 2020

From: Breaking News

Property Natter – who are the challenger portals?

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

06 June 2020

From: Features

Downturn’s silver lining: our two cents on the property market

There’s no doubt we’re in a less-than-rosy phase of the property cycle. This, however, is not another doom and gloom piece:...

06 June 2020

From: Features

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

New sales and rental franchise seeks agents to set up national operation

A senior property lawyer is to set up a franchise agency which he describes as embracing the best of the High...

02 June 2020

From: Breaking News

Rightmove hits back at critics with highest-ever visitor numbers

Rightmove has enjoyed over six million visits to its portal in one day, for the first time ever. Three days ago -...

30 May 2020

From: Breaking News

Chief exec quits top agency and training guru takes helm

The well-known chief executive of Fine & Country, David Lindley, is standing down. An announcement from the agency came late this morning...

29 May 2020

From: Breaking News

Estate agency post-Covid-19: more evolution than revolution

The Covid-19 crisis hasn’t caused the revolution it has been reported to have. Despite the challenges it has brought, fundamentally, the...

27 May 2020

From: Features

Rightmove visits soar as portal use returns to pre-lockdown level

Rightmove says it enjoyed 5.3m visits on Tuesday of this week - up four per cent on the comparable day of...

22 May 2020

From: Breaking News

Rightmove says key market indicator already better than last year

The number of full property details viewed on Rightmove - a key indicator of market health - is already stronger than...

20 May 2020

From: Breaking News

Rightmove hints at massive changes in buyers’ priorities

Rightmove has suggested there may be massive changes underway in buyers’ priorities as the housing market resumes and the country begins...

18 May 2020

From: Breaking News

The two most expensive mistakes the property sector is making right now

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

13 May 2020

From: Features

Rightmove launching biggest-ever marketing campaign - no news on fees

Rightmove says it’s to launch its biggest ever national marketing campaign in a bid to kick-start the market once lockdown eases. The...

07 May 2020

From: Breaking News

Rightmove says vast majority of buyers will go ahead after lockdown

A study by Rightmove suggests that 94 per cent of buyers and sellers currently in the market are determined to go...

04 May 2020

From: Breaking News

Demand for stamp duty holiday to reignite housing market

Rightmove and Knight Frank are today both calling for a series of government incentives to kick-start the market after the Coronavirus...

20 April 2020

From: Breaking News

Technology and service are the future of the property market

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

15 April 2020

From: Features

Selling from home, BTL latest and tenant info - Conquering Corona

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...

14 April 2020

From: Breaking News

Another Purplebricks refugee moves over to Keller Williams

The former director of customer experience at Purplebricks has been announced as a new partner in a Keller Williams franchise. Sarah Downes,...

19 March 2020

From: Breaking News

Property Jobs Today - this week's movers and shakers in the industry

Hello and another Monday means PJT Day, your regular update on movers in the industry. You know the drill by now: if...

09 March 2020

From: Breaking News

Ex-Purplebricks territory owner sets up latest hub for Keller Williams

Keller Williams has announced another new market centre, and this time its operating principal is a former Purplebricks territory owner.  JP Downes...

05 March 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

Brexit clarity allows house price leap - but Brexit uncertainty returns

House prices have risen 2.3 per cent in the past year - the strongest rate of inflation for property since July...

02 March 2020

From: Breaking News

‘Agents will be a big part of Zoopla’s growth’ - Q&A with Charlie Bryant

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

29 February 2020

From: Features

Uncle Sam vs Blighty - Two countries separated by a common language

The Atlantic Ocean is a vast space – some 4,000 miles eastwards across from the USA until land is met again....

29 February 2020

From: Features

The future of renting for property service providers

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

26 February 2020

From: Features

Blood and branches will be shed in Countrywide merger, experts predict

Some of the biggest figures in the industry have given Estate Agent Today their reaction to the news - broken yesterday...

24 February 2020

From: Breaking News

Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

Rightmove hits back with record traffic and a boom spring ahead

Rightmove has hit back at critics saying it’s no longer the force it used to be by reporting record traffic for...

17 February 2020

From: Breaking News

Property Jobs Today: a bumper bundle of movers and shakers

Hello and welcome to the start of a new week - and it’s been a frantic seven days since the last...

17 February 2020

From: Breaking News

Property Jobs Today - the movers and shakers in our industry…

Hello and welcome to the latest PJT - your regular Monday fix of who’s moving where in our industry. As ever, a...

10 February 2020

From: Breaking News

Agents Do Charity - from desert marathons to nuclear rushes…

Hello and welcome to the end of the week, which always means a round-up of our industry’s good work for charity....

07 February 2020

From: Breaking News

Rightmove defies critics and enjoys its busiest ever month

Rightmove may continue to be a target for criticism from some agents and rival portals but it has just enjoyed it...

05 February 2020

From: Breaking News

Online valuation chief says website widget needs marketing back-up

The people behind an online valuation service is warning agents that having a widget on their website is not enough by...

05 February 2020

From: Breaking News

Quality of agency service for high-end buyers has “dwindled” - claim

An estate agent has set up his own buying operation because he claims the quality of service for high-end buyers has...

30 January 2020

From: Breaking News

How digitisation will change conveyancing – for the better

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

22 January 2020

From: Features

Property Jobs Today - movers and shakers across the industry

Hello and welcome to a new week, and a new edition of PJT. If you’re on the move or your firm has...

20 January 2020

From: Breaking News

Market Fever! Rightmove records highest-ever January price rise

There’s been an average asking price rise of 2.3 per cent in the past four weeks - the biggest ever increase...

20 January 2020

From: Breaking News

The six crimes of modern-day call handling

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

18 January 2020

From: Features

New buying agency launches as London market shows recovery

A new buying agency has launched, aimed at well-heeled purchasers and sellers.  Called Xander Prime it says it is “acting on behalf...

14 January 2020

From: Breaking News

Fifth Anti-Money Laundering Directive: time to check your compliance

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...

11 January 2020

From: Features

Agents upbeat at prospects for improved market in 2020

Annual UK house price growth exceeded one per cent for the first time in 12 months in December according to the...

06 January 2020

From: Breaking News

What next for property in 2020?

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

04 January 2020

From: Features

Property Natter: the most revolutionary software product on the market?

First things first, a big happy New Year to everyone. Welcome to 2020! It looks set to be another interesting year...

04 January 2020

From: Features

More High Street agents will go under this year - shock warning

A warning has been issued by a prominent industry figure that more bricks-and-mortar High Street agents will go under in 2020,...

03 January 2020

From: Breaking News

House prices to rise in 2020 according to almost all analysts

The scores are in….and it looks like house prices are going to rise gently in 2020 according to forecasts from almost...

02 January 2020

From: Breaking News

New on the block - how interest in block management is evolving

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...

28 December 2019

From: Features

See it here first! Zoopla’s new ad going live on Boxing Day

Zoopla is launching a new eight week marketing campaign on Boxing Day - and Estate Agent Today has an exclusive look at...

23 December 2019

From: Breaking News

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

Zoopla repels cyber attack on its Alto software

Zoopla has repelled a cyber attack on its Alto property software - with no breach of customer agents’ personal data. It has...

18 December 2019

From: Breaking News

Election result gives hope for 2020 asking price rises - Rightmove

Rightmove predicts that the price of property coming to market in Britain will rise by two per cent next year. The portal...

16 December 2019

From: Breaking News

Property Natter: what has the last decade meant for the property industry?

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

14 December 2019

From: Features

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

easyProperty's new owner reveals ambitious 'local expert' plans

The relaunched easyProperty hybrid agency is to rely exclusively on local marketing to drive awareness and customers, and not follow the...

09 December 2019

From: Breaking News

A winning combination: pick ‘n mix the best practices from Australia

The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...

06 December 2019

From: Features

Going, Going, Gone!  More agents sign with online auction firm

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

06 December 2019

From: Breaking News

Property Jobs Today - early December movers and shakers…

Hello and welcome to the latest PJT, your weekly opportunity to catch up on who’s moving where and why across our...

02 December 2019

From: Breaking News

Why is compliance a growing issue for letting agents?

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

30 November 2019

From: Features

Agents - what do YOU want to know about the portals?

Problems with relationships are usually helped, if not always resolved, by people asking straight questions and getting straight answers. That’s what we...

30 November 2019

From: Features

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Technology can give letting agents new life instead of a slow death

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

30 November 2019

From: Features

EA Today: mio welcomes a refreshing take on estate agents’ attitudes to sales progression

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...

27 November 2019

From: Sponsored Content

We know what you do at 8.48pm - it’s not watching DIY SOS

There’s bad news peak-time TV shows this evening like DIY SOS and Coronation Street - it looks likely that viewers will...

27 November 2019

From: Breaking News

Stamp duty hike for foreign buyers ‘contradicts Brexit claim’

Agents have reacted angrily to General Election proposals by all three main political parties to hike stamp duty for foreign buyers. The...

25 November 2019

From: Breaking News

Are UK agency leaders ready for the Millennial workforce?

In a new video interview, Steve Carroll, director of industry relations at Real Estate Group, tells industry commentator Christopher Watkin why...

23 November 2019

From: Features

Huge slump in new sellers as Brexit and Election kill off the market

Rightmove is this morning reporting a huge fall in the number of new sellers coming to the market - a drop...

18 November 2019

From: Breaking News

Property Jobs Today - who’s moving where, when and why…

Hello, we hope you had a good weekend, and welcome to Monday - as ever, Property Jobs Today time, bringing you...

11 November 2019

From: Breaking News

Property Jobs Today: what’s happening where in our industry

Hello there and welcome along to the latest PJT, your weekly catch-up on who’s moving where in agency, amongst suppliers and...

04 November 2019

From: Breaking News

A winning combination: pick ‘n mix the best practices from Aus

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

29 October 2019

From: Sponsored Content

Boris and the house moving process - O Lucky Man!

There are many adjectives that can be applied to Boris Johnson, probably very few of them complimentary, but there’s one that...

26 October 2019

From: Features

PropTech Today: The government and its attitude towards PropTech

It was in this very column, back in July, when I wrote about how the British government was starting to take...

23 October 2019

From: Breaking News

Thousands of potential sellers are holding back, claims Rightmove

The latest Rightmove asking price index indicates a smaller than usual autumn bounce - that’s a sign, the portal says, of...

21 October 2019

From: Breaking News

Zero Deposit’s Jon Notley talks exclusively to Estate Agent Today

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

12 October 2019

From: Features

PropTech Today: What is the point of industry collaboration? It’s a risk, surely?

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...

09 October 2019

From: Breaking News

Case study: Connells reaping the time-saving benefits of new sales and communication tool

Case study: Connells reaping the time-saving benefits of new sales and communication tool Since adopting mio in September 2018, Josh Lally, Senior...

07 October 2019

From: Sponsored Content

Property Natter - Day in the life of…a PropTech founder

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

05 October 2019

From: Features

Brexit uncertainty - buyers advised not to wait any longer

Prospective property buyers have been provided with several reasons why they should stop delaying purchasing decisions due to Brexit uncertainty. Buying agency...

04 October 2019

From: Breaking News

Agent with historic property name launches buying agency

A former sales agent with a historic property name and heritage has launched his own buying agency after becoming 'frustrated' with...

03 October 2019

From: Breaking News

Should agents associate themselves with the conveyancing process?

Picture this: You have finally pushed that sale or purchase through, which means your client is over the moon and happy...

25 September 2019

From: Features

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

Agents Do Charity - and it’s a big kick-off this weekend…

All eyes are on Japan for the Rugby World Cup beginning this weekend…but there’s still time for our industry to raise...

20 September 2019

From: Breaking News

Power to the People

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

19 September 2019

From: Features

Brexit hurting the south while north prices rise, says Rightmove

A pessimistic set of figures on asking prices, transaction volumes and stock levels culminates in Rightmove urging vendors to be willing...

16 September 2019

From: Breaking News

Property Jobs Today - the news you need on the industry’s top moves

Hello and welcome to the latest PJT, your weekly opportunity to catch up on key moves within the industry. Everyone mentioned here...

09 September 2019

From: Breaking News

Property Jobs Today - we’re back with the latest industry moves

It’s been two weeks since our last PJT, thanks to the Bank Holiday, so there’s plenty of news in today’s edition. If...

02 September 2019

From: Breaking News

Lettings technology - making money, saving costs and improving service

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

28 August 2019

From: Features

PropTech Today: Are we hiring the wrong people?

As real estate firms begin to execute their Q3 strategies and think more closely about Q4, there is one major question...

28 August 2019

From: Breaking News

Agents Do Charity - on the final Bank Holiday until you-know-what

We daren’t mention it but this is the final Bank Holiday before…well, Christmas.  Let’s hope agents and suppliers have an opportunity to...

23 August 2019

From: Breaking News

Homes “stuck in the legal log-jam” reach five year high says Rightmove

Rightmove says the number of homes stuck in what it calls “the legal log jam” is at its highest for over...

19 August 2019

From: Breaking News

Why agents need to be queuing up for new premium instructions

The typical new real estate agency forms when an entrepreneurial high performer quits their job at a leading chain and sets...

17 August 2019

From: Features

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

Property Natter: why do people swap career paths to become agents?

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...

10 August 2019

From: Features

Property Jobs Today - your weekly update on who’s moving where

Hello and welcome to PJT, breaking you in to the working week every Monday with news of the movers and shakers...

05 August 2019

From: Breaking News

How can technology help letting agents become more efficient?

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

03 August 2019

From: Features

Property Natter - what’s it like to work for the world’s biggest agency?

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

27 July 2019

From: Features

Brexit blues mean it's becoming a buyer's market, warns Rightmove

The price of property coming to market fell by 0.2 per cent or an average of £656 in the past month...

15 July 2019

From: Breaking News

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

Agents Do Charity - from the top of the world

Friday is Agents Do Charity day and as the country enjoys the delights of Wimbledon and rues the Lionesses' departure from...

05 July 2019

From: Breaking News

Property Jobs Today - the latest industry movers and shakers…

Hello and welcome to both this week’s PJT and welcome to July. It may be summer and Wimbledon time, but there’s no...

01 July 2019

From: Breaking News

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Over 150 agents link with 'Modern Method' online auction firm

An online auction service which only came into existence in September last year claims to have 150 partner estate agents already,...

21 June 2019

From: Breaking News

Why trusted partnerships are key for agents

When employing a new member of staff there are a lot of checks and balances put in place by any business...

19 June 2019

From: Features

Supply and sales fall as London and the south drag down market

The latest asking prices data from Rightmove suggests that the national housing market is being dragged down by poor performance in...

17 June 2019

From: Breaking News

Property Jobs Today - a bumper round-up this week...

Welcome to the latest Property Jobs Today - because last week there was a Bank Holiday, we have a bumper edition...

03 June 2019

From: Breaking News

Property Jobs Today - your weekly update of key industry moves…

Hello and welcome to this week’s PJT, the destination where you can catch up with the key moves announced in the...

20 May 2019

From: Breaking News

Rightmove says prices stay steady but London still in doldrums

Rightmove’s latest house price statistics reveal that asking prices for newly-marketed property are on average 0.9 per cent higher than a...

20 May 2019

From: Breaking News

Products and partnerships - PropTech suppliers unveil latest agent solutions

Two PropTech suppliers have this week announced new partnerships and products with the aim of helping estate agents.  Firstly, sales progression and...

09 May 2019

From: Breaking News

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

PropTech trade body relaunches in bid to win wider industry support

The UK PropTech Association, set up in early 2017 with the objective of promoting engagement between tech business and the property...

07 May 2019

From: Breaking News

Independent agents' FIA trade body reveals major data partner

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...

18 April 2019

From: Breaking News

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Spring Forward! Market moving again says Rightmove

There’s been a spring bounce with prices of new-to-the market properties increasing an average of 1.1 per cent in the past...

15 April 2019

From: Breaking News

PropTech Today: Should agents build, buy, or partner? That is the question

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

04 April 2019

From: Breaking News

PropTech Today: Nationwide proves that collaboration is worth the risk

Whether it is legacy providers with new, young businesses, or large banks with PropTech startups, all types of cross-collaboration are vital. It’s...

27 March 2019

From: Breaking News

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

OnTheMarket and new portal OneDome reveal extra services

Two 'challenger portals' have revealed major new services this morning as they fight to take on Rightmove and Zoopla. OneDome, the new...

15 March 2019

From: Breaking News

How can independent agents become true ‘local property experts’?

The end of 2018 was a bit of a rocky time for online estate agents. Yet only a few years ago...

13 March 2019

From: Features

Implementing your risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

11 March 2019

From: Sponsored Content

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Referral Fees: Onus is very much on agents insists conveyancing chief

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...

05 March 2019

From: Breaking News

Why traditional property management as we know it is over

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

27 February 2019

From: Features

Rightmove and Zoopla agree - the market's slowing gradually

Both major portals have this morning revealed more evidence of a gently slowing housing market. The average time to sell a property...

27 February 2019

From: Breaking News

What are HMRC looking for?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

25 February 2019

From: Sponsored Content

Purplebricks’ problems won’t deter investors, insists rival online agency

Online agency platform Love2move insists that its current bid to attract investors will not be damaged by the adverse publicity surrounding...

25 February 2019

From: Breaking News

Agents Do Charity - and it's been a remarkable week…

Few can deny that with announcements from MPs and an announcement from Purplebricks, that it’s been an extraordinary week.  While it may...

22 February 2019

From: Breaking News

What is the risk?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

20 February 2019

From: Sponsored Content

PropTech Today: Money for good behaviour? PropTech helping renters

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...

20 February 2019

From: Breaking News

Homes are more affordable as wage growth outstrips price rises

The latest Rightmove price index suggests that homes are at their most affordable level for some years thanks to wage growth...

18 February 2019

From: Breaking News

Property Natter: referral fees, HIPs & Bee Gees tributes - Rob Hailstone Q & A

With the home buying and selling process firmly on the news agenda of late – everything from a possible ban on...

16 February 2019

From: Features

Setting your website apart with the latest PropTech

We all know the three essential things an estate agent must have on their website include the ability to be able...

13 February 2019

From: Features

'New build market as important as sales and lettings' says Winkworth

Winkworth has set up a dedicated land and new homes division. The franchise agency, which has most of its offices in and...

07 February 2019

From: Breaking News

PropTech Today: new key to agent success is a threat to the big portals

At the end of January the Asian PropTech company PropertyGuru announced the imminent launch of beta-phase testing of its cutting-edge new product, PropertyGuru Lens. This...

06 February 2019

From: Breaking News

PropTech Today: Homes-as-a-service could be your greatest weapon

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...

30 January 2019

From: Breaking News

PropTech Today: What next for agents if virtual assistants take over?

If Artificial Intelligence (AI) technology is as sophisticated as they say, Porter Pioneers’ launch could leave agents kicking their feet.  Those of...

23 January 2019

From: Breaking News

Rightmove visits up 5% to record levels - so is there really a Brexit crisis?

Gloomy statements from some industry organisations have suggested the market is in trouble thanks to Brexit uncertainty but Rightmove says visits...

21 January 2019

From: Breaking News

Rightmove beefs up cybersecurity with new PropTech platform

Rightmove has taken steps to improve its email security and accuracy through the adoption of what has been called a “machine...

09 January 2019

From: Breaking News

Rightmove reveals its busiest date of 2018

Rightmove has revealed which day was its busiest in 2018 in terms of page views. It says February 19 was the date,...

02 January 2019

From: Breaking News

Market shock as asking prices fall by more than usual before Christmas

Asking prices of homes coming to the market have fallen for the second month in a row - and Rightmove says...

17 December 2018

From: Breaking News

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Purplebricks shares sink and Emoov dies: game over for online agencies?

Has the bell finally tolled for online agencies? Emoov’s collapse and an investor revolt over crowdfunding have left a large question...

14 December 2018

From: Breaking News

Brexit Bedlam: Rightmove and agency give housing market warnings

The chief executive of online agency HouseSimple says “sellers need to be prepared and willing to lower their expectations” in the current...

07 December 2018

From: Breaking News

Agents Do Charity - and  OMG it's December tomorrow...

With Christmas less than four weeks away (yes, really) the countdown to the festive season begins tomorrow when December begins. Charity...

30 November 2018

From: Breaking News

HIPs-style 'Home Owner Passport' launching to speed up conveyancing

A firm is launching a new Home Owner’s Passport this weekend in a bid to speed up conveyancing.  With characteristics reminiscent of the much-derided Home...

29 November 2018

From: Breaking News

Do floor plans and photos really help to sell a property?

Photos and floor plans remain an essential tool in property marketing. Despite a wealth of choice from aspiring UK PropTech start-ups the...

21 November 2018

From: Features

Asking prices fall over £5,200 in largest November drop since 2012

Rightmove is this morning reporting that the asking price of property coming to market has fallen 1.7 per cent in the...

19 November 2018

From: Breaking News

PropTech Today: Agents - here’s why you need to differentiate more

I remember renting flats when I was a 25-year-old negotiator at Foxtons. Many of you will remember my love for the...

14 November 2018

From: Breaking News

Mortgage platform makes white label pitch for online agencies

A mortgage platform is making a pitch for online estate agencies to link with it and offer their customers “a customised...

25 October 2018

From: Breaking News

Hired not fired! Apprentice estate agents come a step closer

A new junior estate agent apprenticeship standard has been launched with skills being offered for residential, commercial and auction sectors. Created by...

23 October 2018

From: Breaking News

Whatever happened to the autumn price bounce? asks Rightmove

We’re sorry to be starting the week with more evidence of the housing market in the doldrums, but Rightmove’s latest index...

15 October 2018

From: Breaking News

Property Jobs Today - a new agency and plenty of other key moves...

Hello and welcome to a new working week, which means your chance to catch up on the key moves in our...

08 October 2018

From: Breaking News

Don’t be hasty in ditching your high street office

Several agents have asked me whether they should consider ditching their high street offices and move to an out of town...

06 October 2018

From: Features

Ditch High Street branches and use serviced offices, urges agency chief

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

28 September 2018

From: Breaking News

Congratulations! London franchise offices celebrate landmark anniversaries

Winkworth is a giant national agency franchise but this autumn it is marking a series of anniversaries for several of its...

19 September 2018

From: Breaking News

A surge in sellers pricing sensibly - Rightmove reports a mini-boom

Rightmove is reporting a mini-boom as the autumn market gets into gear, with a surge in buyers and a one-month rise...

17 September 2018

From: Breaking News

Rightmove says it's a 'summer sale' - with Connells leading price cuts

Rightmove says the housing market is now into a ‘summer sale’ as newly-marketed property shows an average asking price fall of...

20 August 2018

From: Breaking News

Training is 'key to improve service levels' says agency boss

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

16 August 2018

From: Breaking News

PropTech Today: If agents are overvaluing, is it time to look elsewhere?

My eye was caught yesterday morning by news that PropTech company, Agent Software, is claiming that ‘some agencies deliberately over-value properties...

15 August 2018

From: Breaking News

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Property concierge: could this be one of agents’ future tenant services?

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

04 August 2018

From: Features

Property Natter: a changing of the guard?

The big story to break this week in the property world was the announcement by the new owner of Humberts that...

28 July 2018

From: Features

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

Referral fees – why a ban won’t make services cheaper

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

21 July 2018

From: Features

Improving the homebuying process – how can we deliver this ourselves?

You will notice that there is a new author for this regular column for Estate Agent Today. Last month I was...

21 July 2018

From: Features

Asking prices at a standstill as summer lull kicks in, says Rightmove

Asking prices are at a virtual standstill as the summer lull kicks in, according to the latest Rightmove index. New seller asking...

16 July 2018

From: Breaking News

Is a passport enough for AML? Blog 3

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

09 July 2018

From: Sponsored Content

PropTech Today: The estate agent in 2050 - utopia or dystopia?

By now we’ve all seen news about the long-term decline in property sales and competition from online alternatives leading to ‘more...

04 July 2018

From: Breaking News

Is a passport enough for AML? (Part 2)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

02 July 2018

From: Sponsored Content

Estate agency as it used to be - EAT looks back at 2008

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...

29 June 2018

From: Breaking News

Tom Cummuskey, Sales & Marketing Manager at Kremer Signs

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

27 June 2018

From: 60 Second Interview

Is a passport enough for AML? (Part 1)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

25 June 2018

From: Sponsored Content

Up, up and up again - Rightmove asking prices rise despite sales dip

The average asking price of newly marketed property continues to rise according to Rightmove - and this is despite a dip...

18 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Sarah Beeny back in the boardroom, saying online agents will grab 70% share

TV property expert Sarah Beeny says she expects online agencies to take 70 per cent market share in the future -...

05 June 2018

From: Breaking News

Cluttons to concentrate on its UK business after Savills' Mid-East acquisition

Cluttons - which a year ago was bought out of pre-pack administration by a so-called ‘turnaround’ business, RCapital - has now...

05 June 2018

From: Breaking News

Here are four ways data can improve your business

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

21 May 2018

From: Sponsored Content

Asking prices at an all-time high, but sales have dipped - Rightmove

The latest data from Rightmove indicates that the average national asking price has reached another all-time high of £308,075 following a...

21 May 2018

From: Breaking News

Zoopla to be sold to US technology funds company

There's been a shock announcement that ZPG - operator of Zoopla, PrimeLocation and Hometrack, as well as uSwitch - has accepted a £2.2...

11 May 2018

From: Breaking News

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

Rightmove visits reach record highs - and so do asking prices

Prices of new-to-the-market property rose by a modest 0.4 per cent over the past month says Rightmove - but that’s enough...

16 April 2018

From: Breaking News

Agents Do Charity - and your chance to watch other agents get muddy...

Welcome to another edition of Agents Do Charity, the weekly round-up of fund-raising from across our industry. With spring looking like it’s...

06 April 2018

From: Breaking News

Countrywide goes back into online - this time for its mortgage side

Countrywide is not quite finished with online experimentation yet, for today sees the launch of an online mortgage service, backed by...

03 April 2018

From: Breaking News

Purplebricks begins search for lifetime relationship with customers

Purplebricks has given details of how it intends to use some of its new investment, and in particular is spelling out...

27 March 2018

From: Breaking News

Property Natter: Day in the life of...a Group Managing Director

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

24 March 2018

From: Features

Property Jobs Today - all the moves from across the industry

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

12 March 2018

From: Breaking News

It’s time to show off your assets in a crowded market

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

01 March 2018

From: Sponsored Content

Connells celebrates doubling of new homes and land activities

Land and investment deals achieved by Connells Group in 2017 will add a further 2,750 units to its new homes pipeline,...

26 February 2018

From: Breaking News

Rightmove's best-ever visitor total indicates strong start to 2018 market

Rightmove says it has enjoyed its highest ever monthly number of visitors - 141 million in January. They spent a total of...

19 February 2018

From: Breaking News

Very few estate agencies take on apprentices, figures suggest

Latest figures suggest there are only 1,850 apprentices employed in the entire property sector, suggesting an even smaller number in the...

07 February 2018

From: Breaking News

Conveyancing: It's not about referral fees

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

03 February 2018

From: Features

PropTech Today: These are the UK events you have to attend

I have high expectations for this year’s PropTech events and property conferences.  Those that I attended in 2017 demonstrated a real step...

31 January 2018

From: Breaking News

AI investment shows increasing importance of new tech for agents

For a while now, property and technology have been combining seamlessly to offer the industry innovative solutions to often complex problems....

19 January 2018

From: Sponsored Content

PropTech Today: Can agents improve fall-through rates with innovation?

Fall-through rates have long been a problem for the UK residential property market, the issue is nothing new. Today, however, the...

17 January 2018

From: Breaking News

Rightmove claims 9% rise in visits but no rush to market from vendors

Rightmove says its visits so far in January are running over nine per cent higher than the same period a year...

15 January 2018

From: Breaking News

PropTech Today: 14 industry leaders give their  2018 predictions

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

03 January 2018

From: Breaking News

Conveyancers want estate agents licensed and sellers to compile log books

A conveyancers’ trade body has told the government that it wants the house buying process to be modernised by having estate...

18 December 2017

From: Breaking News

PropTech Today: Do we need to maintain professional relationships anymore?

Property has always been an industry built on a foundation of personal relationships. Deals made, promotions gained, clients won, portfolios grown;...

06 December 2017

From: Breaking News

OnTheMarket announces another agency sign-up as IPO nears

Franchise agency Hunters has signed up to the OnTheMarket portal.  This comes as speculation mounts that an announcement is imminent on stock market...

01 December 2017

From: Breaking News

Online agency ‘has approached Facebook to list properties’

Estate Agent Today understands that a high-profile online estate agency in the UK has approached Facebook with a view to operating...

20 November 2017

From: Breaking News

A Short history of Stamp Duty

British politics is extraordinarily volatile right now and the ongoing battle between austerity and anti-austerity, Leave and Remain, and Conservative and...

18 November 2017

From: Features

Rightmove says sellers over-price and should be more realistic

Sellers have launched "their own sale" in response to the stagnating market by slashing asking prices according to Rightmove - but...

13 November 2017

From: Breaking News

Conveyancers are piloting HIPs-style 'Digital Home Reports'

The Conveyancing Association says some of its members are piloting HIPs-style Digital Home Reports in a bid to reduce fall-throughs and...

24 October 2017

From: Breaking News

Asking prices show biggest October rise since 2014 says Rightmove

Asking prices have risen by an average of 1.1 per cent or £3,432 in the past month according to Rightmove.  This is...

16 October 2017

From: Breaking News

'Michael Bruce' chips in for AllAgents legal bid against Purplebricks

A donor with the name ‘Michael Bruce’ has contributed - at least a little - to a fighting fund for review...

12 October 2017

From: Breaking News

Q&A with Moneypenny Receptionist Amanda Beck

What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...

09 October 2017

From: Sponsored Content

Countrywide HR chief to explain staff feedback and benefits policies

A senior figure in Countrywide’s management team is to explain the troubled group’s benefits policy to a conference of other employers. Neil...

09 October 2017

From: Breaking News

London agency Douglas & Gordon embraces hybrid part-online model

London’s long-standing chain Douglas & Gordon is the latest company to embrace the concept of the Purplebricks-style hybrid estate agency. The company’s...

04 October 2017

From: Breaking News

Independent agents' group CIELA nearly (but not quite) scrapped

The long-running saga of whether independent agents’ group CIELA is ever going to launch appears to be nearing its end game...

03 October 2017

From: Breaking News

Can estate management open doors for letting agents?

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

30 September 2017

From: Features

PropTech Today: Mr Bruce’s message of hope

When Kenneth Bruce, co-founder of Purplebricks, published an emotional post on social media this week, my first reaction was; what a...

20 September 2017

From: Breaking News

Market - no sign of the early autumn bounce, warns Rightmove

Rightmove’s monthly price index says the average asking price of homes coming to the market has fallen 1.2 per cent in...

18 September 2017

From: Breaking News

Service lists High Street agents that are 'Purplebricks Price Beaters'

An online platform that allows the public to compare the services and fees of traditional estate agents in their areas has...

12 September 2017

From: Breaking News

Tips for surviving the ban on letting agent fees

Parliament is sitting again and the entire lettings industry is waiting with bated breath for more detail on the government’s proposal...

09 September 2017

From: Features

Vetting tenants to ensure they are all they seem

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

26 August 2017

From: Features

Asking prices fall - but that's in line with the seasonal norm

The typical asking price of a home coming on sale has fallen by 0.9 per cent, equivalent to £2,758 - precisely...

21 August 2017

From: Breaking News

When you add up the costs, it can be miles cheaper to lease a car

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...

19 August 2017

From: Features

Why Gnomen is a reliable software provider

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

15 August 2017

From: Sponsored Content

“Super short-term rentals” and subletting: the future of the private rented sector

Historically, short-term rentals have been an unattractive business for the majority of estate agents and property managers. Scarcity of demand from tenants...

04 August 2017

From: Features

Foxtons told: 'More digital innovation or risk being left behind'

Two leading property technology experts have warned Foxtons that it risks failing to keep up with the digital revolution which the...

02 August 2017

From: Breaking News

Almost 2m would stay together 'unhappy' if it meant they could buy

Some 1.8m UK adults have stayed or would stay in a relationship chiefly in order to get on the housing ladder,...

02 August 2017

From: Breaking News

HIP, HIP, Hooray - The Other 10-Year Anniversary

  You’ll see a lot of 10th anniversary stories in the property industry and consumer media in the coming days: early August...

28 July 2017

From: Features

Rightmove warns supply is low and 45% of agents' stock is SSTC

The housing market is approaching something of a standstill as the summer holiday season begins according to a downbeat report from...

17 July 2017

From: Breaking News

Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

08 July 2017

From: Features

Are the professional bodies singing with one voice?

As an agency business, how much are you spending on professional body memberships? Perhaps it’s time to question how much you...

08 July 2017

From: Features

Why agents need to do more to promote value for money

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...

06 July 2017

From: Sponsored Content

More interest-only owners selling up, claims equity release operator

Estate agents are increasingly helping customers who have been forced to sell their homes to pay off interest-only mortgages ahead of...

29 June 2017

From: Breaking News

Uncertainty over government 'aim' to streamline house buying process

The detailed paperwork accompanying the Queen’s Speech includes the Conservative party manifesto pledge to streamline house buying - but gives no...

22 June 2017

From: Breaking News

'Sales agreed up, but asking prices down' - Rightmove

The latest Rightmove figures show that the number of sales agreed by agents over the last month is up 7% when...

19 June 2017

From: Breaking News

New NAEA and ARLA Propertymark presidents appointed

Industry trade bodies NAEA and ARLA Propertymark have announced the appointment of their new presidents. At an AGM on Friday, Katie Griffin...

19 June 2017

From: Breaking News

Agents Do Charity: another Escape the Election edition

We take a break from the relentless election coverage to look at the great fundraising work being carried out by our industry. Once...

09 June 2017

From: Breaking News

PropTech Today: Is Zoopla about to make a push for agents’ jobs?

Not in vain the distance beacons. Forward, forward let us range, Let the great world spin forever down the ringing grooves of...

07 June 2017

From: Breaking News

High-end agency announces seven new partnerships

Carter Jonas has promoted one of the best known figures in lettings, Lisa Simon, to equity partner level, together with six...

01 June 2017

From: Breaking News

Reform of buying and selling - The industry should prepare now

The banning of letting fees levied on tenants has dominated the industry headlines in recent months but this election campaign suggests...

27 May 2017

From: Features

Don’t lose sales to the voicemail black hole

Customers really dislike leaving voicemail messages. This may not be surprising, there may be many times when you have been faced...

26 May 2017

From: Sponsored Content

Conveyancers back Tories' call to modernise house buying process

Conveyancers have backed a call by the Conservatives for reform of the house buying process - and says more up-front information...

26 May 2017

From: Breaking News

Conveyancer wants sellers to agree pre-viewing property info questionnaire

A conveyancing expert is calling for sellers to complete and return their property information questionnaire to their conveyancer before there have...

25 May 2017

From: Breaking News

Tories backtrack on HIPs but still want massive house sales reform

The Conservative Party says it wants greater competition and more digitisation to cut the costs and reduce the amount of time...

22 May 2017

From: Breaking News

Asking prices up for fifth month in a row says Rightmove

Asking prices of homes coming to the market have now been rising for five consecutive months says Rightmove.  Asking prices rose 2.0...

22 May 2017

From: Breaking News

Tories insist HIPs are not on their way back after all

The Conservatives now say they are not resuscitating Home Information Packs, despite a suggestion by a prominent former minister that they "had...

19 May 2017

From: Breaking News

Agents celebrate as ESTAS winners are revealed

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...

15 May 2017

From: Breaking News

Pair set up new agency with High Street office but charging flat fees

Two friends have launched a new estate agency with a High Street office but charging vendors flat fees instead of a...

09 May 2017

From: Breaking News

Rightmove reports another record high for asking prices

The price of property coming to the market has hit anoher record high, up 1.1 per cent over the past month...

24 April 2017

From: Breaking News

Mortgage market review

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

08 April 2017

From: Features

Property Natter: Q & A with David Cox, ARLA Propertymark

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

08 April 2017

From: Features

The world is your oyster! Q & A with AIPP’s Peter Robinson

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...

01 April 2017

From: Features

Property Natter: How to improve your agency - a view from the inside

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...

01 April 2017

From: Features

Purplebricks whips up more publicity in viral Facebook entry

There’s been another flurry of publicity for Purplebricks following the posting of photographs and statements online by a blogger whose property...

21 March 2017

From: Breaking News

Bigger than expected asking price surge - but market still cooling

The average asking price rise for homes coming to the market in the last month has been a chunky 1.3 per...

20 March 2017

From: Breaking News

Redressing the balance: why we need more women in agency

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

18 March 2017

From: Features

How to develop a customer-winning reputation

One of the most sought-after tools in a marketing armoury is something that money can’t buy. Word-of-mouth recommendations. We are far...

17 March 2017

From: Sponsored Content

Conveyancers want 'log book' and 'home report' for each property

The Conveyancing Association wants the creation of a ‘log book’ and ‘Home Reports’ for each home on sale - reminiscent in...

15 March 2017

From: Breaking News

Countrywide says merger expands agency's London network by a third

A new statement by Countrywide’s John D Wood & Co says its now-completed merger with Faron Sutaria has had the effect...

14 March 2017

From: Breaking News

Agents Do Charity - running, swimming and... er... eating rhubarb

Charity takes on many appearances and this section of Estate Agent Today treats all aspects of fund-raising equally - it all...

03 March 2017

From: Breaking News

Why up-front ID verification could speed up transactions

The housing market has not been short of a White Paper over the last few months, and while you might just...

25 February 2017

From: Features

Another Rightmove record - 131 million visits last month

Rightmove secured over 131m visits last month, an all-time high for January. The 131m total was some three per cent above January...

20 February 2017

From: Breaking News

Christopher Merriman, Land and Planning Director at Intro Crowd

What does it say on your business card? Christopher Merriman, Land and Planning Director at Intro Crowd Who are Intro Crowd? Intro...

10 February 2017

From: 60 Second Interview

Rightmove to give NAEA and ARLA market info and regulatory news

Rightmove is teaming up with the National Association of Estate Agents and the Association of Residential Letting Agents to offer what...

06 February 2017

From: Breaking News

How can estate agents secure more new build housing instructions?

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...

28 January 2017

From: Features

Property auctions market round-up Q4 ‘16

No longer just a domain for investors, developers and property traders, the auction room is now the preferred option of buying...

21 January 2017

From: Features

This is the year when agents’ conveyancing problems should be addressed

They say you can prove anything with statistics, and 115% of the time I suspect they’re right – that was an...

21 January 2017

From: Features

Housing minister Barwell to face questions from estate agents

The National Association of Estate Agents has lured housing minister Gavin Barwell to speak at its conference next month.  Barwell will outline...

18 January 2017

From: Breaking News

Rightmove traffic since Christmas up 5% on last year

Rightmove’s web traffic between Boxing Day and the end of last week is up five per cent on the same period...

16 January 2017

From: Breaking News

Mergers of independent estate agencies: the market and the price

Consolidation continues apace amongst traditional estate agents. The raft of pressures on agents is increasing and these pressures have two strong...

14 January 2017

From: Features

Agents worry that over-55s are latest to suffer mortgage restrictions

Around six in 10 estate agents say their experience shows that mortgage lending restrictions targeting customers aged 55 or over are...

10 January 2017

From: Breaking News

Agency backs new networking service to link developers and agents

Humberts says it is throwing its weight behind a fledgling organisation set up to bring estate agencies and new-build developers together...

15 December 2016

From: Breaking News

Rightmove visits up 9% in better-than-expected post-Brexit market

There’s been a fall in the typical asking price of a home on sale of 2.1 per cent according to Rightmove...

12 December 2016

From: Breaking News

Conveyancers repeat call for HIPs-style pack to speed house moving

The Conveyancing Association has revised its wish-list of reforms to, in its words, “ensure fewer delays, a less costly process, and...

07 December 2016

From: Breaking News

Rightmove boss Shipside to speak at NAEA conference next year

Rightmove’s commercial director Miles Shipside, who makes relatively few appearances at industry events, is to be a speaker at the NAEA...

30 November 2016

From: Breaking News

The market is dead, long live the market

Listening to all the coverage of the tenant fee ban, all I hear is consumer groups talking about how some agents...

26 November 2016

From: Features

Humberts using franchise model to expand beyond southern England

Humberts, long established as a southern England agency specialising in rural and semi-rural areas, says it is now going to use...

22 November 2016

From: Breaking News

Asking prices dip but no cause for panic, says Rightmove

The asking price of properties newly launched on the market has dipped by 1.1 per cent in the past month says...

14 November 2016

From: Breaking News

Agent and conveyancer relationships must go beyond the bottom line

Working relationships between estate agents and conveyancers can be mutually beneficial with the referral of work between parties. However, they are missing...

12 November 2016

From: Features

Why are you so understaffed on a Tuesday?

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

12 November 2016

From: Features

First consumer advert launched to promote ESTAS to the public

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

10 November 2016

From: Breaking News

Agents 'warn downsizers not to over-estimate property profit'

Older homeowners are unrealistic about how much money they will raise from downsizing, and estate agents are warning them to manage...

08 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

No crystal ball needed, just exceptional customer service

Graham Norwood recently wrote that it’s going to be harder than ever to predict the shape of the property market in...

05 November 2016

From: Features

Buyers hold upper hand across southern England says portal

Available stock levels across Greater London, the east of England, plus the south east and the south west are now 16...

17 October 2016

From: Breaking News

Asking prices have started to recover since Brexit, reports Rightmove

The average asking price of a property coming to market has started to recover from the dip that followed June's Brexit...

19 September 2016

From: Breaking News

Swift change could be the solution for agents and conveyancers

I write this during the week that David Cameron resigned as an MP – it is quite startling how quickly politics...

16 September 2016

From: Features

YOPA launches TV ads starring The Village People

Hybrid estate agency YOPA is today launching a nationwide TV advertising campaign starring The Village People, the band best-known for the...

16 September 2016

From: Breaking News

How can Agents survive in an increasingly competitive market?

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

13 September 2016

From: Sponsored Content

Conveyancers to discuss relationship with agents at upcoming conference

Conveyancers will debate how various stakeholders – including estate agents – can deliver a more collaborative home moving experience at an...

13 September 2016

From: Breaking News

TV ad campaign just the beginning of Savills marketing drive

Viewers of ITV’s prime-time drama Victoria will have noticed last evening that another estate agency has started to advertise on TV...

12 September 2016

From: Breaking News

The future looks bright for Bristol

A campaign has been launched to make Bristol the colour capital of the UK by ensuring that more homes are painted...

02 September 2016

From: Features

How can we encourage closer collaboration between estate agents and solicitors?

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

01 September 2016

From: Sponsored Content

'Hundreds of clients' for controversial agency negotiation service

The founder of a controversial service helping vendors find the ‘right’ estate agency and negotiating its fees says he has had...

25 August 2016

From: Breaking News

Selling homes – what's the secret to the perfect transaction?

With almost a fifth of house sales in Britain collapsing every year, it’s now more vital than ever that we –...

19 August 2016

From: Features

What it takes to be a modern estate agent

For young people the length and breadth of the UK, Thursday of this week meant that the waiting was over and...

19 August 2016

From: Features

Asking prices dip - but it's seasonal, not Brexit, says Rightmove

The typical price of property coming to the market in the last four weeks is 1.2 per cent lower than in...

15 August 2016

From: Breaking News

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Inventing the web needed vision; isn’t it the same for development?

This week, 25 years ago the world's first website went live to those of us who were around then.  Amazingly, despite the...

12 August 2016

From: Features

What has been the Brexit impact on the housing market so far?

The morning after the EU referendum, and Westminster, Britain, Europe and the world were left in shock at the news that...

05 August 2016

From: Features

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

Rightmove: Asking prices dip but it's down to summer, not Brexit

Rightmove’s latest house price index, covering two weeks either side of the EU referendum at the end of June, suggests average...

18 July 2016

From: Breaking News

Global property insight

With the new Formula One season now well underway, we delve into the fast lane to take you on a whirlwind...

08 July 2016

From: Features

Housing costs 'delaying young people from reaching key life milestones'

Campagining housing charity Shelter claims that an estimated 13 million people aged between 18 and 44 feel the high costs of buying...

07 July 2016

From: Breaking News

ETSOS Respond to Government’s anticipated “Call for Evidence” on improving the conveyancing process

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

06 July 2016

From: Sponsored Content

Rightmove: 'referendum deterring sellers and Brexit may unsettle market'

Rightmove says fewer new sellers are coming to market, with this month’s total some 5.3 per cent below the monthly average...

20 June 2016

From: Breaking News

The current state of play in the property portal market

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

17 June 2016

From: Features

Carole Marsden, SearchFlow UK Sales Director

  Who are you? Carole Marsden   What does it say on your business card? UK Sales Director What attracted you to join SearchFlow?  SearchFlow has...

07 June 2016

From: 60 Second Interview

Property Natter:  a conference bonanza!

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...

27 May 2016

From: Features

Vast majority of consumers prefer a 'personal agent'

Some 82% of consumers say they would prefer to work with a 'personal agent' who can manage the whole process of...

25 May 2016

From: Breaking News

FUTURE: PropTech - Rightmove chief's critique of modern estate agency

The main debate at this year’s FUTURE: PropTech conference - the industry’s leading technology forum, held yesterday in London - saw...

20 May 2016

From: Breaking News

20% rise in transactions by 2020 - if only things hadn't changed...

Conveyancing firm My Home Move has come up with an interesting view of how the housing market could look if -...

19 May 2016

From: Breaking News

Rightmove says stamp duty fall-out acts against first time buyers

A modest 0.4 per cent rise in average asking prices over the past month conceals a nasty surprise for first time...

16 May 2016

From: Breaking News

Agents Do Charity - the cycling, cash give-away and football kit edition...

It’s been another great week of fund-raising for good causes by our industry, as you can see from our roll of...

13 May 2016

From: Breaking News

Britain’s best letting agents

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

10 May 2016

From: Features

Four ways to instantly impress with your customer communication skills

A few years ago one of our property receptionists took a call from a vendor whose husband had passed away.  The client,...

06 May 2016

From: Features

Property Natter: conveyancing, mortgage advice and a PropTech revolution

On Tuesday we managed hail, snow, rain, sun and a chilly wind all in one day. Whatever you want to say...

29 April 2016

From: Features

Do your staff reflect the standard of your service?

As property ‘experts’, sector know-how and experience sits centrally to everything we do, right? Of course, but it’s certainly not the only...

29 April 2016

From: Features

MP pledges to raise portal juggling scandal in House of Commons

A Conservative MP is to raise the portal juggling controversy in the House of Commons. Derek Thomas, MP for St Ives in...

28 April 2016

From: Breaking News

Drunk-driving estate agent banned from driving for two years

An estate agent has pleaded guilty to a charge of drink-driving after being found almost three times above the legal alcohol...

27 April 2016

From: Breaking News

OnTheMarket and CMA: agency director says portal choice was independent

One of the directors of Agents’ Mutual, parent body of portal OnTheMarket, has told Estate Agent Today that his firm does...

22 April 2016

From: Breaking News

Exclusive - FUTURE:PropTech conference 25% discount for EAT readers

It almost goes without saying that PropTech is a hot topic these days - this year alone we’ve seen multi-million pound...

20 April 2016

From: Breaking News

Team Selection: Choosing conveyancing and financial services partners

Having urged agents to think about the full marketing mix and not just price, we must look at our business relationships...

08 April 2016

From: Features

Rightmove chief makes rare appearance to debate future of estate agency

Rightmove’s commercial director, Miles Shipside, is to make a rare intervention in the debate on the future of estate agency by...

29 March 2016

From: Breaking News

The rise of an increasingly unpredictable market

Property has long been a safe investment. Before the downturn in 2008, sellers were able to gain a healthy capital return.  Post-economic...

25 March 2016

From: Features

Montana Hassan, Gnomen BDM

Who are you? Montana Hassan Tell us about yourself? I am the Business Development Director of Gnomen, my primary focus is to build strong...

15 March 2016

From: 60 Second Interview

Rightmove announces records for visits, leads and profits

In line with the industry’s expectations, Rightmove has announced its results declaring a record performance by almost every measure. There were a...

26 February 2016

From: Breaking News

Chris Coates, Oakford Homes MD

Who are you? Chris Coates What does it say on your business card? Chris Coates As a small team we don’t have a hang up...

16 February 2016

From: 60 Second Interview

Housing reviews: A little less conversation, a little more action...

As we all know, Peter Redfern is critical to the future of the British housing market and.... What? Wait? You don’t know...

13 February 2016

From: Features

OTM testimonials continue as Rightmove reveals record leads and visits

An OnTheMarket director says his portal can still challenge Rightmove - despite record figures from Rightmove itself. As we reported yesterday, Rightmove says...

05 February 2016

From: Breaking News

Market targeting vs. stereotyping: hipsters, yummy mummies and the simply priced out

Surely people will start moving again soon. The employment rate for the last quarter of 2015 is likely to be the...

22 January 2016

From: Features

Rightmove says tiny dip now means prices will soar in 2016

Rightmove says the seasonal 1.1 per cent dip in average asking prices coming to market in the past month is the...

14 December 2015

From: Breaking News

2016 will need some thought

In many respects 2015 has been a good year. Despite global challenges, we have seen a marked improvement in the UK...

11 December 2015

From: Features

Colin Breavington, SearchFlow Operations Director

Who are you? Colin Breavington What does it say on your business card? Operations Director We hear SearchFlow is expanding next year, can you give...

16 November 2015

From: 60 Second Interview

Rightmove starts campaign to push Christmas portal visits

Rightmove has used its latest monthly house price index to launch its bid to push up its visits to record levels...

16 November 2015

From: Breaking News

Corporate Social Responsibility - who cares?

The answer to the question is that we all should; both in terms of the contribution we can make to the...

06 November 2015

From: Features

Agents Do Charity - as the clocks go back...

Don’t forget there’s an extra hour in bed on Saturday night - a chance to get some extra stamina for your...

23 October 2015

From: Breaking News

Rightmove says stock famine has pushed asking prices to record high

Rightmove says the average asking price of a home coming to the market has reached an all-time high of £296,549 despite...

19 October 2015

From: Breaking News

How ‘lush’ is your CRM?

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...

02 October 2015

From: Features

Agents and conveyancers – It’s not rocket science

Wind back the clock a few years and the working relationships I had with most estate agents was productive, beneficial and...

02 October 2015

From: Features

Rightmove says biggest September asking price rise for 13 years

Rightmove says the price of property coming to market this month has hit a new national record, up 0.9 per cent...

21 September 2015

From: Breaking News

The reign of the renter

This month analysis by the Office for National Statistics revealed that the average home in England and Wales cost a record...

28 August 2015

From: Features

High-end agents - new boards, new staff

John D Wood & Co’s new look For Sale and To Let boards have been unveiled in a bid to give...

14 August 2015

From: Breaking News

CMA is watching estate agents, warns competition lawyer

The estate agency industry is “in the sights of” the Competitions and Markets Authority according to a competition lawyer. “All the evidence...

04 August 2015

From: Breaking News

Rightmove and Foxtons figures tell very different stories

Rightmove and Foxtons have reported their half-year figures to the City this morning - and they tell very different stories. Rightmove’s customer...

29 July 2015

From: Breaking News

Why 2015 is the year of the lender

The Conveyancing Association (CA) has embarked on a mission to engage with the lender community with a view to initiating a...

26 June 2015

From: Features

Labour housing chief backing 'HIPS minister' for party leader

Labour’s low-profile shadow housing minister, Roberta Blackman-Woods, has come out for Yvette Cooper - herself a former housing minister - in...

16 June 2015

From: Breaking News

Asking prices surge 3% in just one month

The unexpected outcome of the general election has given a shot in the arm to sellers and agents leading to a...

15 June 2015

From: Breaking News

Property Natter: Networking, teamwork and a fake England captain

Hello and welcome to my brand new blog! Every month I’ll be giving you an insight into the varied, exciting and...

05 June 2015

From: Features

High-end agency chief sets sail in Dunkirk tribute

Jackson-Stops & Staff director Tim Dansie is setting sail across the English Channel today in a commemmoration ceremony marking the 75th...

21 May 2015

From: Breaking News

Rightmove insists there will be post-election bounce

With some agents squabbling about whether there has been or will be a post-election bounce, Rightmove has come down firmly insisting...

18 May 2015

From: Breaking News

Letter from the Publisher: Why it’s harsh to blame gentrification on Foxtons

Gentrification is a divisive, provocative issue, but why are estate agents (especially Foxtons) appearing to bear the brunt of the public’s...

06 May 2015

From: Features

Technology is arming high street agents in the online battleground

The presupposed notion still exists that new online agents are ‘tech savvy’ whilst the seemingly old fashioned high street agents are...

06 May 2015

From: Features

Portal Leaders' Debate - the invitations have gone out

The heads of Rightmove, Zoopla and OnTheMarket have been invited to take part in a ‘Portal Leaders Debate’ to discuss the...

22 April 2015

From: Breaking News

Asking prices soar - and so does Rightmove traffic

Rightmove is reporting its highest ever average asking price as a result of a slump in the number of homes being...

22 April 2015

From: Breaking News

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