Archive

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

Jamie Lester, the London estate agent who starred in The Apprentice almost a decade ago, has set up a property industry...

Britain lives in fundamentalist black-and-white times - all the more surprising when the country's most divisive point of contention sits on...

Nomination for the Propertymark Qualifications Awards 2019 are now open - and they present a chance to celebrate colleagues or employers...

Emoov and Countrywide: what a pair, observers might say. They present a tale of two failures - although, in the case of...

Hello - it’s that time of the week again when we celebrate the agency industry’s fantastic fund-raising. We were delighted that our...

While media attention has been on Theresa May, Brexit and the Tories, chatter in the agency industry has been about what...

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

Estate Agent Today has been named Property Trade Magazine of the Year 2019 at the annual Property Press Awards. It fought off...

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday, over 1,000...

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

The UK PropTech Association, set up in early 2017 with the objective of promoting engagement between tech business and the property...

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

Hello, it’s that time of the week again when we look at the latest recruitment and appointment news in the industry. Just...

The US estate agency Keller Williams says it is on course to have 10 hubs, called market centres, across the UK...

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

The best suppliers to the estate and letting agent sector for customer service have been announced by the ESTAS in the...

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

More details are emerging of the first-ever ESTAS conference for conveyancers - the Bold Legal Conference - taking place on the...

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

In what promises to be a transformative year for conveyancing in the UK, the ESTAS is joining forces with the well-known...

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

Fine & Country has revealed that it is the fastest-growing premium agency in the UK. Quoting research from TwentyCi - the business...

A think tank is suggesting that micro-homes could be the answer to London’s shortage of available homes for first time buyers. The...

It’s time to think about planning the 2019 events calendar. This year, there are more PropTech conferences scheduled than ever before,...

The shortlist has been announced for the annual Guild of Property Professionals Awards to be held on January 17 in London.  The...

Well here we are, at the last Agents Do Charity of the year. It’s been a record haul of good works, as...

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...

Hard not to mention two major breaking news stories of recent days; one directly affecting the property market and one which...

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

It’s Friday and what better way to kick off the weekend than winning two completely FREE tickets for the industry event...

We are delighted to have two completely FREE tickets available for the industry event of the season - the Charity Christmas...

Time appears to be running short for the sale of troubled online agency Emoov. An Emoov insider has told Estate Agent Today...

“I’ll have a vowel please Rachel….then an award.” The puns are likely to be much in evidence in the New Year when...

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

Akshay Ruparelia, the young founder and head of the online agency Doorsteps, has been shortlisted for one of the most prestigious...

Google celebrated its 20th birthday last month. Yes, it might be hard to recall a time when it wasn’t integral in...

Yes, there’s no getting away from it - although the autumn has only just begun, charity work is firmly aiming at...

A well-known London estate agency says it signing up to a US-based real estate franchise network run by billionaire Warren Buffett. From...

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...

The heatwave is gone and summer is in its closing stages (sorry!) so it comes as no surprise that there’s already...

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

An agent who is only 20 - and who set up his own firm when he was still a teenager -...

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

What a big week for PropTech! With the very first MIPIM PropTech conference, taking place in Paris today and tomorrow, comes...

Chestertons has again been recognised for its success in engaging employees with the Payroll Giving fundraising initiative. The Payroll Giving Quality Mark...

An Oxfordshire estate agency is shutting up shop at the end of this week in order to allow its parent company...

A Labour MP who has in the past been fiercely critical of estate and lettings agents now says that property is...

Last time out I looked at the growing importance of content, social media and design – but these should only form...

Hello and welcome to this week’s Agents Do Charity - and just because it’s half term, don’t think the industry has...

Countrywide is one of three organisations short-listed for a prestigious ‘Employee Benefits of the Year’ award. The award celebrates in-house staff benefits...

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...

Graham Norwood has scooped two accolades in the prestigious Property Press Awards for his work on Estate Agent Today and Letting...

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...

There is a lull in my imminent flat sale. Just no activity at all, despite a price reduction!  So, I am forced...

Ever wondered what it’s like to be on the frontline of property journalism? Well, wonder no more, as our very own...

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...

The scores are in and the results announced for the 2018 ESTAS Awards - and the winner of the coveted Grand...

The Guild of Property Professionals has given details of a strong field of potential winners in this week’s ESTAS awards.  This year...

It’s under two weeks to The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash in...

Welcome to this week’s Property Jobs Today, our regular look at key moves inside our industry. Next week there’s no PJT as...

The ESTAS has announced its final and, to many, its most prestigious shortlist for this year’s awards - a special category...

Countrywide’s 132-page annual report, released today, has given details of the management and restructuring costs incurred by the company during its...

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...

The UK PropTech Awards are fast approaching. The window is open for applications and nominations and on May 2, the winners...

The Guild of Property Professionals has won a major award from reviews platform Feefo. The Feefo Gold Service award is described by...

The ESTAS Group has revealed the agencies, suppliers and other property companies shortlisted for its 2018 Estate & Letting Agent Awards. The...

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

EweMove has made a senior hire in the shape of Chris Webb, formerly of Countrywide and Winkworth.  He now takes up the...

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

Only two weeks into the new year and we’re already in full swing with a wide range of fund-raising - well...

Arun Estates says his group’s four main operating companies are to become ‘premium brands’ through a mixture of marketing and PropTech...

A Happy New Year to all our readers and their families - and all the very best for a successful, profitable...

London-focussed high-end agency Chestertons has won the award as ‘Best Promotional Partnership – Small Employer’ at the 2017 National Payroll Giving Awards. The award is a...

The Elf on the Shelf has been something of a craze in the build up to this Christmas, notoriously getting up...

Christmas is just around the corner and we’re all looking forward to a break - but before then we know many...

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

Training for Agents Giving’s Strictly Come Dancing event is now entering its final two weeks - and Estate Agent Today readers...

It’s that time of the year again - when the race begins to find out who will win The ESTAS Supplier...

Members of the Relocation Agent Network are celebrating after a successful annual awards event in London, combined with keynote conference sessions...

The Guild of Property Professionals is partnering with the ESTAS to introduce greater customer service elements into its 2018 awards. Gold and...

An inspirational young estate agent from Henley-on-Thames has received a prestigious national award for young people who have experience of living...

Mwahahahahaha.... the big day is here. No, we don't mean The Negotiator awards (although we wish you good luck if you're in...

A gentle reminder to everyone that the clocks ‘fall back’ an hour this weekend - meaning we have an extra hour...

Three hundred of the UK’s top conveyancers have celebrated the success of the industry at the first ever ESTAS Conveyancer Awards. The...

Last week was MIPIM PropTech Summit 2017 in New York, and it was the most oversubscribed to date - proof of the...

The upcoming national conference for the Relocation Agent Network is introducing an innovative format for part of its agenda - speed...

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place.   The organisers have issued a ‘what...

It’s not just that the days are shortening and the occasional smell of smoke lingers in the evening - the weather...

The vast majority of sellers surveyed by a consumer group say rapport with branch staff in a locally-based office is important...

Every week we carry reports of how great causes are helped by individual agents and other property professionals - this week...

The Guild of Property Professionals has launched a partnership with the ESTAS Group, which runs the customer feedback platform and customer...

The ESTAS Group has today revealed the shortlist for its inaugural Conveyancer Awards.  Over 5,000 customers have completed a survey about the...

Online estate agency eMoov has announced the appointment of a new marketing expert. Lucy Milne - formerly marketing director of Just Eat...

Over the past few months, hundreds of agents across the UK have been improving their photography skills by taking part in...

Really? The first day of autumn? Well yes, according to weather professionals who say September 1 is the start of meteorological...

Let’s face it - summer seems to be on holiday itself, if the weather in the UK is anything to go...

Let’s start with a quick fire quiz. How many more leads do you think you’d get with photos that have been...

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

As discussed in our previous article, it’s all about the first impression. Once your team have handled that initial phone call...

**The free photography course for estate agents (part one) offer has now expired. It is still available in special circumstances so...

Entries for the new ESTAS Conveyancing Awards are now open and you have just over a month to get nominations in...

The UK PropTech Association (UKPA), of which I am a member of the steering committee, is an organisation with a purpose...

Today we’re publishing what we think is our longest-ever list of charitable activities being conducted by agents and their supporters -...

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

A consumer group says it is giving what it calls “the top 1,000 estate agents in England and Wales” badges to...

June marks the start of what professional weather folk call summer - and even if the temperatures are a little variable,...

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...

The banning of letting fees levied on tenants has dominated the industry headlines in recent months but this election campaign suggests...

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...

Graham Norwood, who edits Estate Agent Today and Letting Agent Today, has won the title of Social Media Influencer of the...

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...

There are only a few days to go before The ESTAS - the biggest event in the awards calendar for agents,...

It’s that time of year again – peak conference/event season. And, while Brexit and a shock snap general election are dominating...

Jamie Lester, the former Apprentice reality TV star who ran a high-profile estate agency in London until last autumn, has resurfaced...

One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...

Being featured in newspapers, magazines and websites, as well as on radio and TV, can be a great way to build...

Two figures with high profiles in the world of PropTech have formed a consultancy to try to sell their services to...

Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...

Estate Agent Today and its sister publications published by Angels Media feature strongly on the long-list for the 2017 Property Press...

The ESTAS has announced its final - and to some its most prestigious - shortlist for this year’s awards.     The People...

This week I’m lucky enough to be out here in Cannes as a PropTech Ambassador for MIPIM, the international real estate...

One thing that can be guaranteed in the property world each year is a range of conferences and awards dinners. Very...

The ESTAS Group has revealed the shortlist for its 2017 awards - and has announced that this year has seen a...

Estate agency Butters John Bee has been told by the Advertising Standards Authority not to re-run an ad because of an...

So, Property Week has announced its Property Awards shortlist for 2017. Looking at the entries for PropTech Company of the Year, I'm surprised...

Let’s not be distressed that we’re already over 10 per cent of the way through the year - yes, really -...

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...

Fund-raising is vitally important to so many organisations as one of our agency contributors this week shows - but as other...

Property4Media , an online service for journalists, has acquired the annual Property Press Awards. This year’s event will take place in late...

Some of the industry’s leading technical experts are this morning launching a new group, the UK PropTech Association, which has already...

London multi-office estate agency Victorstone Property Consultants has won the ‘Best National Guild Member’ accolade at the annual awards of the...

Reapit, the provider of CRM software to much of the estate agency industry, has become one of the partners for the...

The ESTAS awards have a new main category sponsor - PropTech company OneDome. The OneDome service, launched last month, provides free-to-use information...

There’s been a bumper mailbag sent to press@estateagenttoday.co.uk this week to mark what must be the height of the fund-raising season...

Relocation Agent Network has ended the year handing out 28 awards to individuals and firms at a gala dinner in London. The...

Best Estates, named New Agency of the Year at the recent Negotiator Awards, has opened its third office which aims to...

Halloween's over, Guy Fawkes' Night has been and gone - now it's a slide through the Awards season and downhill to...

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advert was a poster for...

The Guild of Professional Estate Agents has followed in the steps on the ESTAS awards by linking up with a reviews and...

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

It may be Halloween but here at Estate Agent Today we’re not getting distracted from honoured our heroic industry’s efforts to...

The ESTAS Group, which already runs the largest award scheme for the estate agency industry, has launched new awards for the...

Despite Brexit and economic uncertainty, there is still confidence from many agencies that are expanding, opening and acquiring even this late...

Jonathan Morgan, who operates Leeds city centre specialist agent Morgans, has won an lifetime achievement award. The award, made at the Yorkshire...

In recent weeks I have been carrying out question and answer sessions with some of the key figures in the property...

The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...

The Apprentice returns this evening on BBC1 at 9pm and, as usual, there’s a property person amongst the 18 hopefuls seeking...

SDL Group, which already owns the 54-branch Century 21 UK franchise, has now announced its third business acquisition in 12 months. Humphreys...

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

Schools going back, final Bank Holiday over until Christmas, and agents returning from their summer breaks. It can only mean September. But...

Estate Agents may say they are different. They may even believe they are different. But, the perception of many vendors is that...

Three agents have been announced as winners of The ESTAS Agent of the Month competition for July.   Each secured their success...

It’s the height of holiday season but despite the rival attractions of traffic jams and airport delays, many agents are still...

The joke doing the rounds last week still seems to be just as relevant this week: “the only man with a...

The Zoopla Property Group have been confirmed as headline partner once again for The ESTAS next year.     The ESTAS is a...

It’s been a remarkable week for Britain and a challenging week for the agency industry - with possibly many more to...

No Letting Go have won Bronze at the Lettings Agency of the Year 2016 Awards.   They have been accredited with the Bronze...

Let’s face it - the biggest distraction for many estate agents in the coming weeks may well be the Euro 2016...

Strutt & Parker won the UK Sales Agency of the Year award at the annual RESI Awards event, organised by Property...

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

On Tuesday we managed hail, snow, rain, sun and a chilly wind all in one day. Whatever you want to say...

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...

On April 15 2016, hundreds of the UK's best estate and letting agents descended on London's Grosvenor House Hotel to celebrate...

The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...

Here’s a reminder that on Estate Agent Today we’re very keen to recognise the side of estate agency that doesn’t get...

The complete list of this year’s ESTAS award winners has now been released after a hugely successful ceremony in London hosted...

Estate Agent Today can reveal that Bob Scarff, the head of Countrywide’s estate agency business until last May, has become a...

Many of the country’s top agents are at The ESTAS 2016 this afternoon, but we’re delighted to honour excellence in charitable...

It’s all too easy to look sleazy in the eyes of a sceptical world, and there’s a danger right now that...

The organisers of The ESTAS 2016 have issued a guide to the event, which takes place in a week’s time in...

Storm Katie (makes it sound so harmless when they give it a name like that, doesn’t it?) might have given the...

Despite being round the block quite a few times in the property world, it was only in 2008 that the importance...

Manchester estate agency Ascend Properties has appointed a former agency chief to spearhead sales in the city.  Ged McPartlin, the new sales...

Estate Agent Today’s editor Graham Norwood has won a Gold award as Property Blogger of the Year at the prestigious annual...

The shortlist for the final - and possibly most significant - category of this year's ESTAS has been announced.  The People Awards...

Two estate agents have this week achieved considerable feats, although not for selling property as you might expect. Sally-Ann Neath-Duggan, the manager...

At the end of January I was one of the many people stood listening to the presentation that our co-founder Rachel...

Another Friday, another impressive array of agents doing superb work for causes close to their hearts.  Every week we salute agents helping communities...

Estate Agent Today can reveal that Bob Scarff, the head of Countrywide’s estate agency business until last May, has become a...

A record 30,000 surveys have been submitted to the organisers of The ESTAS awards on the performance of estate and letting...

At 29, I'm Romans’ youngest senior manager. Last year I was promoted to a regional management position and I now oversee...

Karl Tatler Estate Agents & Lettings - recently annointed at Estate Agency of the Year at the Sunday Times annual awards...

New partners have been announced for The ESTAS Group's annual awards event taking place in London in April.  The headline sponsor remains...

The NFoPP Awarding Body will hold its annual awards ceremony this May to recognise outstanding achievements in property qualifications completed during...

Who are you? Steve Gosney. What does it say on your business card? Managing Director of Kremer Signs. How long has Kremer Signs...

Countrywide has continued its acquisition programme by taking over a company consulting with house builders in the Home Counties and London.  The acquisition...

Wigan-based agent Ashtons has won the latest Estas Estate Agent of the Month title.   The accolade was achieved due to the...

The owners of EweMove, the quirkily-branded hybrid sales and lettings agency, have been crowned Entrepreneurs of the Year at the National...

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

Andy Clarke, who held a key product development role at OnTheMarket since before the challenger portal’s launch 11 months ago, has...

Right, so it’s one more week till Christmas and two more weeks until we head face first into 2016. Both these...

There has been a fierce attack on failed conveyancing portal Veyo, in the form of an open letter from one of the...

The ESTAS organisation has announced its latest Estate Agent Of The Month award - and the victor for November is a...

As the year draws to a close, awards season is in full flow. It’s a time to reflect on the highs...

The organisers of ESTAS 2016 are on the look-out for the best mortgage brokers to enter the newest category in the...

Estate agent Butters John Bee based at Nantwich in Cheshire has won the latest ESTAS Agent of the Month title.   The...

Two more agents have been expelled by TPO because they failed to pay awards when ordered to pay compensation, and because...

It’s Halloween weekend but the spirit that burns in many estate agents is a force for good not evil - as...

next2buy Property Retailers has scooped the September ESTAS Estate Agent of the Month title.   The Tyne & Wear based agency won...

The National Association of Valuers and Auctioneers has presented Katie Semmens of land and property firm Clive Emson with its prestigious...

PropSpace, an international cloud-based property software firm that has recently launched in the UK, is one of the new sponsors of...

Butters John Bee recorded its second ESTAS Agent of the Month title in a row when its Crewe branch took the...

The Advertising Standards Authority has banned a statement by the estate and letting agency review site raterAgent describing it as the...

allAgents has revealed its 2015 estate agency award winners, based on reviews posted from September 1 2014 to August 31 this...

A director of London agency Sterling De Vere has rewarded one of the firm's top sales managers with a Maserati worth...

An estate agent has been nominated for a national award as result of his local campaigning to help rebuild play equipment...

Three agents have been announced as winners of The ESTAS Agent of the Month competition - with Butters John Bee the...

We’re always happy to publicise your agency’s efforts to help those who cannot help themselves, and we’re delighted that this week’s...

The ESTAS, the longest and largest awards ceremony in the residential agency industry, has outgrown its old venue and is moving...

The abundance of emails you send every day presents a valuable, yet often overlooked marketing opportunity for your agency. With that said,...

allAgents has revealed its 2015 winners based on reviews posted about what it describes as “80,000 individual staff members automatically entered”...

Estate agency board specialist company Agency Express has won gold in this year’s HSBC Franchise of the Year Awards against an...

Another week, another set of heroes. We love honouring the agents who work for good causes, and if you do the...

Agent Tracker has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme...

Zoopla Property Group has appointed Vin Murria as an independent non-executive director. Murria, who left her role as chief executive of AIM-listed...

It’s pretty hot out there but our industry still confounds critics by doing good work for good causes.  We’ll gladly publicise your...

The ESTAS are more than the biggest and most prestigious awards in the industry. They are a management information service, marketing...

As the summer holidays near, we’re continuing to publicise the side of estate agency that rarely presents itself to the public...

The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...

The ESTAS has announced the winner of the first ever Agent of the Month award. Southend agent 1st Call Sales & Lettings...

The National Federation of Property Professionals (NFoPP) has announced the winners of outstanding achievement in property qualifications last year.  Fifteen winners were...

High-end brands dominated the agency section of the RESI 2015 awards, presented by Pointless host Alexander Armstrong at the Grosvenor House...

Sky News has tipped London Labour MP Stella Creasy - a long-standing critic of estate agents and lettings - as a...

Property portal Zoopla is offering member agents the opportunity to publicise nominated properties across a range of media, and across the...

The 800 lettings and estate agents and industry suppliers who packed the ballroom at London’s Park Lane Hilton on Friday witnessed...

 Telephone answering specialist Moneypenny has topped off a remarkable week by scooping 4th position in the Sunday Times' list of the...