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KEYWORD "Watchdog" - 100 RESULTS
Competition watchdog frees 500 households from doubling ground rents

The Competition and Markets Authority (CMA) has secured agreements from eight freeholders to remove “problematic ground rent” terms from leases. The competition...

14 March 2024

From: Breaking News

Competition watchdog: ‘Significant intervention’ needed in housebuilding market

The Competition and Markets Authority (CMA) has launched an investigation into the UK’s largest housebuilders as it warns of “fundamental concerns”...

27 February 2024

From: Breaking News

Ad watchdog upholds ‘misleading marketing’ complaint against GetAgent

GetAgent has been ordered to make its marketing claims clearer following a complaint to the Advertising Standards Authority (ASA). The advertising watchdog...

06 December 2023

From: Breaking News

Homeowners facing ‘Christmas mortgage crisis’ - warning

Around half a million mortgage-holders are facing an imminent financial shock as their fixed deals end in the run-up to Christmas...

20 September 2023

From: Breaking News

Competition watchdog highlights areas for housing investigation

The Competition and Markets Authority (CMA) has highlighted land banks and planning blockages as potential areas for investigation. It comes as the...

29 August 2023

From: Breaking News

FCA ‘less bleak’ about struggling mortgage borrowers

The financial regulator has revised its own data on how many mortgage borrowers may face repayment difficulties as it calls on...

10 March 2023

From: Breaking News

Competition watchdog turns attention to housing market

The competition watchdog is set to shine a spotlight on property, with investigations into the housebuilding market and a separate project...

01 March 2023

From: Breaking News

CLC: ‘We are not a light-touch regulator’

The chair of the Council of Licensed Conveyancers (CLC) has warned firms that it shouldn’t be seen as a ‘light-touch’ regulator. Speaking at...

07 November 2022

From: Breaking News

Agency sales complaints rise as issues become more complex - TPO

Increasing numbers of complaints about agents are being resolved without formal investigation but issues are becoming more complex, The Property Ombudsman...

02 November 2022

From: Breaking News

Fee fights! Average agency commission is 1.4% - claim 

Estate agents are charging movers fees of 1.4% on average to sell their homes, new research claims. An article by consumer watchdog...

17 October 2022

From: Breaking News

Going digital is the answer to sector compliancy woes

If recent headlines are anything to go by, estate agents and the wider property industry are not just feeling the heavy...

15 October 2022

From: Features

Banned! Watchdog censures Government over levelling up adverts

Seven adverts pushing the Government’s flagship levelling up policy have been banned. The advertising watchdog censured the Department for Levelling Up, Housing...

12 October 2022

From: Breaking News

Competition watchdog secures ground rent reductions for leaseholders

Thousands more leaseholders are expected to see ground rents cut and some may even receive refunds. It forms part of the Competition...

25 August 2022

From: Breaking News

Watchdog drops investigation into builder’s leasehold sales

The Competition and Markets Authority (CMA) has closed its investigation into alleged mis-selling of leasehold houses by Barratt Homes. It is the...

17 August 2022

From: Breaking News

Dye & Durham considers possible appeal against CMA merger decision

Dye & Durham says it could potentially appeal the decision by the Competition & Markets Authority (CMA) to effectively disallow its acquistion...

04 August 2022

From: Breaking News

Conveyancing report highlights emerging property sales risks

Cybersecurity and cryptocurrencies have been identified among the main risks facing conveyancers. The latest Risk Agenda report from the Council for Licensed...

19 July 2022

From: Breaking News

Property data company hits back amid watchdog's merger concerns

Property data company Dye & Durham has promised to “work collaboratively” with the Competition and Markets Authority (CMA) after the watchdog...

19 May 2022

From: Breaking News

Competition watchdog blocks property data merger

The Competition and Markets Authority (CMA) has warned that it may block the merger of two property search firms as it...

18 May 2022

From: Breaking News

Can ewe believe it! Agent unveils latest advert following billboard ban

If you are an easily offended Frankie Valli fan, look away now. A regional agent that was rapped by the Advertising Standards...

03 May 2022

From: Breaking News

Not sheepish! Agent hits back after watchdog bans 'offensive' advert

An estate agent has hit back at the Advertising Standards Authority (ASA) after the watchdog banned a poster advertising the firm’s...

27 April 2022

From: Breaking News

Purplebricks removes social media claim about local home sales

The Advertising Standards Authority (ASA) has informally resolved a complaint regarding claims made by Purplebricks about home sales. The advertising watchdog revealed...

27 April 2022

From: Breaking News

Advertising watchdog open to considering SSTC listing complaints

The Advertising Standards Authority (ASA) has said it may consider complaints about ‘misleading SSTC listings’ on portals but suggests it may...

06 April 2022

From: Breaking News

A Lesson for Agents from the Ukraine Crisis

If the UK and its allies have been played by Russia over the Ukraine ‘invasion’, and it’s beginning to look that...

19 February 2022

From: Features

Watchdog intervenes after complaint about Countrywide property

The Advertising Standards Authority has stepped in following a complaint about a property advertised by Connells-owned Countrywide estate agents. The issue revolves...

06 October 2021

From: Breaking News

Revealed - how automation can help agents keep their businesses fully secure

A recent news story will have set alarm bells ringing for agencies up and down the country, when it was revealed...

31 July 2021

From: Features

Agency whistleblowers receive new guidance from watchdog

New guidance has been issued by the Competitions and Markets Authority for whistleblowers who want to report anti-competitive practices by their...

19 July 2021

From: Breaking News

Fake estate agency reviews: Watchdog probes Google and Amazon

The Competititon and Markets Authority says it’s to look into reviews on Google and Amazon, and see whether the online giants...

28 June 2021

From: Breaking News

Ground rent refunds after watchdog strikes leasehold deal

The Competition and Markets Authority has struck a deal with house builders over leasehold abuses. Aviva has committed to remove certain terms...

23 June 2021

From: Breaking News

Vetting Buyers: row escalates over ‘proof of funds’ demand

The row over whether agents should be allowed to vet people who view properties on the basis of their wealth has...

18 June 2021

From: Breaking News

Agency drops claim that it's number one in its area after complaint

A firm has agreed to amend its claim that it was the number one selling agent in its town in 2020,...

26 May 2021

From: Breaking News

Leaving the EU does not mean leaving Anti-Money Laundering Laws behind

Brexit means that the UK’s anti-money laundering laws are no longer governed by the European Union (EU), but any estate agents...

10 May 2021

From: Sponsored Content

Will Facebook act after agency is victim of “vile” Prince Philip slur?

An estate agency has apologised after a bogus employee posted offensive comments about Prince Philip on a newly-created fake Facebook account. This...

13 April 2021

From: Breaking News

Fake Reviews: Watchdog pushes Facebook into action

The Competition and Markets Authority says it has pushed Facebook into taking new action to combat fake reviews - an issue...

12 April 2021

From: Breaking News

Ground rent scandal: Housebuilders bite back after attack by watchdog

Two of Britain’s largest house builders have reacted sharply to calls by Housing Secretary Robert Jenrick and the Competition and Markets...

22 March 2021

From: Breaking News

Purplebricks - Is it joining the establishment?

Purplebricks is now part of the mainstream landscape of British estate agency. There - I said it. An agency whose whispered name...

20 March 2021

From: Features

Watchdog intervenes after complaint over property listing

An agency has changed a property listing on its website following an intervention by the Advertising Standards Authority. The agency was Campbell...

03 March 2021

From: Breaking News

Agency changes Rightmove entry after watchdog intervenes

Estate agency Move has had to change a description on Rightmove following an intervention by the Advertising Standards Authority. The agency described...

16 December 2020

From: Breaking News

Stamp duty clampdown revealed by HMRC and advertising watchdog

HM Revenue and Customs and the Advertising Standards Authority are working together to cut out misleading marketing by promoters of stamp...

30 November 2020

From: Breaking News

 Rightmove cleared - watchdog throws out complaint about TV advert

A TV advert for Rightmove first screened in 2018 has been cleared of gender stereotyping. A complaint to the Advertising Standards Authority...

18 November 2020

From: Breaking News

Agents must be crystal clear on fees, watchdog tells industry

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...

16 November 2020

From: Breaking News

Watchdog to probe merger of popular agency crowdfunding sites

The Competitions and Markets Authority is to probe the proposed merger of two crowdfunding sites used by numerous property industry companies. Crowdcube...

13 November 2020

From: Breaking News

Watchdog launches probe into unfair sales tactics of leasehold homes

The Competition and Markets Authority is today opening enforcement cases focusing on the sale of leasehold homes by four leading housebuilders. They...

04 September 2020

From: Breaking News

Purplebricks: another complaint prompts watchdog to intervene

Purplebricks has changed the wording of an advertisement on its website after a watchdog stepped in following a complaint. According to the...

22 July 2020

From: Breaking News

Dominic Cummings - lessons for the agency industry

Dominic Cummings has been at worst a cause of huge anger to a nation that’s already extremely anxious. At best, he’s been...

30 May 2020

From: Features

Watchdog launches probe into fake and misleading online reviews

The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...

22 May 2020

From: Breaking News

Conveyancing search provider amends ad after watchdog intervenes

Conveyancing search provider Searchflow has amended its website after an intervention by the Advertising Standards Authority. A claim on the site stated:...

29 April 2020

From: Breaking News

Agency cartel scandal - watchdog wants agent directors disqualified

The Competitions and Markets Authority has started court proceedings seeking the disqualification of two estate agency directors over a price fixing...

31 March 2020

From: Breaking News

Agents asked to confess if their firm has been price-fixing

A new call has been issued this morning by the Competition and Markets Authority for estate agents to confess if their...

25 February 2020

From: Breaking News

Online agency’s ‘We Sell For Free’ claim backed by watchdog

An online agency’s claim that it sells homes “for free” has been disputed by a High Street rival - but the...

05 February 2020

From: Breaking News

Watchdog issues “strong signal” to rogue agents who price-fix

The Competition and Markets Authority says it wants to send “a strong signal” to the estate agency industry that price-fixing will...

24 January 2020

From: Breaking News

Government blasted  over Starter Homes failure

The National Audit Office, a spending watchdog, has exposed the government’s Starter Homes policy with a damning critique of its failure The...

05 November 2019

From: Breaking News

House Raffle Snaffled: advertising was misleading, says watchdog

The Advertising Standards Authority has clamped down on misleading claims made by the organisers of a property raffle. The controversy surrounds an...

30 October 2019

From: Breaking News

Update Rightmove listings more promptly, watchdog tells corporate

Connells Group-owned Sequence UK has been told by the Advertising Standards Authority to update Rightmove listings more promptly after properties are...

17 July 2019

From: Breaking News

Agency removes claim about Zoopla after complaint to watchdog

An estate agency has removed a claim that it uploads its properties to Zoopla and PrimeLocation after a complaint to the...

10 July 2019

From: Breaking News

Past its sell by date? Three-year-old property listing banned by ASA

The Advertising Standards Authority (ASA) has upheld a complaint made against a listing on property website Houser.co.uk. In January, the complainant notified...

03 July 2019

From: Breaking News

Watchdog upholds complaints and finds new problem with house raffle

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

26 June 2019

From: Breaking News

Purplebricks ex-CEO hits out at untrue claim that agency sold only 50%

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

25 June 2019

From: Breaking News

Four agencies acted illegally in fee price cartel, says watchdog

The Competition and Markets Authority has provisionally found that four agencies broke competition law by taking part in a price fixing...

13 June 2019

From: Breaking News

Agency amends Help To Buy press ad after complaint to watchdog

South west regional agency Luscombe Maye has amended an advertisement for a new housing development following a complaint to a watchdog. A...

12 June 2019

From: Breaking News

Agency amends sale details after complaint sent to advertising watchdog

North East England regional agency chain Bradley Hall has amended details for a property listed on its website following a complaint...

15 May 2019

From: Breaking News

Raffle Rumpus: another property competition in hot water with watchdog

Another property raffle - this time with what appeared to be a castle as its main prize - has hit trouble...

17 April 2019

From: Breaking News

Agent shuts business and rips into 'lying sellers and lazy solicitors'

Maverick Cornish estate agent Chris Wood has quit the industry with a stinging attack on those who have “taken their toll”...

11 March 2019

From: Breaking News

Ailing online agency House Network hit by complaint to watchdog

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...

06 March 2019

From: Breaking News

Maverick agent threatens ‘yellow vest’ civil protest over Brexit

A maverick estate agent pictured wearing a yellow vest has threatened to mount what he calls a “civil protest” if Brexit...

16 January 2019

From: Breaking News

‘No 1 on Rightmove’ claim triggers complaint to advertising watchdog

A Scottish estate agency has changed its website following a complaint to the Advertising Standards Authority. The complaint relates to West Property...

16 January 2019

From: Breaking News

Agent changes Rightmove listing after complaint to ad watchdog

An estate agency has had to alter a listing on Rightmove following a complaint to the Advertising Standards Authority. Gravesend-based Waterman House...

21 November 2018

From: Breaking News

Emoov advert triggers another complaint to watchdog

The troubled Emoov hybrid estate agency, currently up for sale, has removed an advertisement after a complaint to a watchdog over...

07 November 2018

From: Breaking News

Purplebricks slapped on wrist (again) after complaint over radio ads

Purplebricks has been the subject of another complaint to the Advertising Standards Authority - and the issue has again been categorised...

03 October 2018

From: Breaking News

Yet another Ombudsman - this time one covering only new homes

The government, which only recently said there would be one Ombudsman covering the entire housing sector, has announced that there is...

02 October 2018

From: Breaking News

Emoov changes ‘save thousands’ wording after watchdog steps in

Emoov has agreed to change the wording of a Google search advertisement after a complaint was made to the Advertising Standards...

26 September 2018

From: Breaking News

OnTheMarket TV campaign promotes controversial 'New & Exclusive' feature

OnTheMarket today launches a new TV advertising campaign which aims to highlight its 'New & Exclusive' marketing feature. Agents listing with the...

10 September 2018

From: Breaking News

OnTheMarket TV ad banned by watchdog over new and exclusive claims

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...

05 September 2018

From: Breaking News

National agency agrees to amend website after ASA complaint

An estate agency which operates nationally has agreed to amend its website following a complaint made to the Advertising Standards Authority...

05 September 2018

From: Breaking News

Agent defying advertising watchdog demands details of his 'penalties'

The estate agent who is refusing to abide by a decision of the Advertising Standards Authority is now demanding details of...

16 August 2018

From: Breaking News

Property raffle is subject of complaint to advertising watchdog

One of the spate of property raffle competitions has been the subject of a complaint to the Advertising Standards Authority. The complaint...

08 August 2018

From: Breaking News

'Local property experts' - controversial advice issued by ad watchdog

The Advertising Standards Authority has today issued a three-point guidance note for estate agents, including controversial interpretations of what constitutes a...

18 July 2018

From: Breaking News

Rebel agent turns fire on ZPG as advertising watchdog ponders sanctions

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...

12 July 2018

From: Breaking News

Sequence auction house amends advert after watchdog intervenes

One of the country’s largest auction houses has had to amend an advertisement on its website after an intervention by the...

20 June 2018

From: Breaking News

Watchdog intervenes over agency’s portal advertising claim

The Advertising Standards Authority has intervened after receiving a complaint about a website and online advertisement for the Howard Cundey agency. The...

13 June 2018

From: Breaking News

Strewth! Purplebricks investigated by another Australian watchdog

News media in Australia say Purplebricks is the subject of an investigation by a consumer watchdog in the province of Western...

11 June 2018

From: Breaking News

Purplebricks under scrutiny as US watchdog discusses online agencies

The Federal Trade Commission - the US equivalent of the UK’s Competition and Markets Authority - will today discuss how the...

05 June 2018

From: Breaking News

Tepilo and Homewise revise online adverts after watchdog intervenes

Online estate agency Tepilo and over-60s ‘life plan’ property sales service Homewise have been rapped over the knuckles following complaints made...

18 April 2018

From: Breaking News

Purplebricks: share price falls while allAgents claims ad watchdog ‘victory’

Purplebricks’ share price dipped below the psychologically-important 300p mark yesterday - its lowest performance since spring last year. It’s the latest development...

21 March 2018

From: Breaking News

Complaints about two agencies lead to advertising watchdog stepping in

An estate agency has been the subject of a complaint over website wording which appeared to suggest that it had a...

21 March 2018

From: Breaking News

Emoov has to amend fee info on website after ad watchdog intervenes

Online agency Emoov has amended its website following the intervention of the Advertising Standards Authority.  The authority says the agency’s site included...

14 March 2018

From: Breaking News

Agency told by ad watchdog that more complaints may trigger formal probe

London agency Portico has been warned that if there is a repeat of issues concerning its listings on portals, it may...

28 February 2018

From: Breaking News

Advertising watchdog rules on another complaint about Purplebricks

The Advertising Standards Authority has ruled on another complaint lodged about Purplebricks. Although the latest appears minor it adds to a lengthy list...

14 February 2018

From: Breaking News

BBC programme to investigate sales and advertising by online agencies

The BBC says it is to broadcast a special one-hour radio documentary this weekend investigating online estate agencies. The show will go...

02 February 2018

From: Breaking News

Savills amends auction website after complaint to watchdog over prices

Savills has amended its website concerning auctions after a complaint to the Advertising Standards Authority. The complainant challenged whether the listed guide...

31 January 2018

From: Breaking News

Purplebricks is subject of yet another complaint to ad watchdog

Controversial hybrid agency Purplebricks has been the subject of yet another complaint to the Advertising Standards Authority. An unnamed complainant filed a...

20 December 2017

From: Breaking News

Advertising watchdog slaps down House Raffle competition wording

The Advertising Standards Authority has told the organisers of a house raffle that they must not repeat a promotion because of...

13 December 2017

From: Breaking News

Watchdog defends 'informal resolution' of complaints over online agencies

Outspoken estate agent Chris Wood has criticised the Advertising Standards Authority for its succession of ‘informally resolved’ judgements on complaints against...

07 December 2017

From: Breaking News

Online agency Yopa is subject of another complaint to watchdog

The Advertising Standards Authority has intervened following a complaint about a mailshot from the high profile online agency Yopa. The ASA says...

06 December 2017

From: Breaking News

Purplebricks shares dip below 300p - 40% down over four months

Purplebricks’ share price value yesterday dropped below the 300p, over 40 per cent less than its high point over the recent...

16 November 2017

From: Breaking News

Purplebricks tells City and investors we're on course for 2017 targets

Purplebricks has issued the briefest-of-brief statements to the City and the company's investors to assure them it is "on course". The latest...

07 November 2017

From: Breaking News

Exclusive: four more complaints about Purplebricks filed to watchdog

Estate Agent Today has been told that there are four more complaints filed to the Advertising Standards Authority about hybrid agency...

30 October 2017

From: Breaking News

Agency removes listing from website after watchdog intervenes

London estate agency Residential Realtors removed a property listing from its website after a complaint to the Advertising Standards Authority. The property...

13 October 2017

From: Breaking News

Purplebricks: advertising watchdog still investigating complaint

The Advertising Standards Authority has confirmed to Estate Agent Today that it is still investigating a complaint lodged against Purplebricks by...

22 September 2017

From: Breaking News

Purplebricks viewings complaint informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved another complaint made against wording on Purplebricks’ website.  A complainant suggested that the wording...

06 September 2017

From: Breaking News

Why the stock market likes disruptors

The stock exchange seems to be on everyone’s lips at the moment. There’s Agents’ Mutual seeking to float on the Alternative Investment...

12 August 2017

From: Features

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