Archive

The Advertising Standards Authority has stepped in following a complaint about a property advertised by Connells-owned Countrywide estate agents. The issue revolves...

A recent news story will have set alarm bells ringing for agencies up and down the country, when it was revealed...

New guidance has been issued by the Competitions and Markets Authority for whistleblowers who want to report anti-competitive practices by their...

The Competititon and Markets Authority says it’s to look into reviews on Google and Amazon, and see whether the online giants...

The Competition and Markets Authority has struck a deal with house builders over leasehold abuses. Aviva has committed to remove certain terms...

The row over whether agents should be allowed to vet people who view properties on the basis of their wealth has...

A firm has agreed to amend its claim that it was the number one selling agent in its town in 2020,...

Brexit means that the UK’s anti-money laundering laws are no longer governed by the European Union (EU), but any estate agents...

An estate agency has apologised after a bogus employee posted offensive comments about Prince Philip on a newly-created fake Facebook account. This...

The Competition and Markets Authority says it has pushed Facebook into taking new action to combat fake reviews - an issue...

Two of Britain’s largest house builders have reacted sharply to calls by Housing Secretary Robert Jenrick and the Competition and Markets...

Purplebricks is now part of the mainstream landscape of British estate agency. There - I said it. An agency whose whispered name...

An agency has changed a property listing on its website following an intervention by the Advertising Standards Authority. The agency was Campbell...

Estate agency Move has had to change a description on Rightmove following an intervention by the Advertising Standards Authority. The agency described...

HM Revenue and Customs and the Advertising Standards Authority are working together to cut out misleading marketing by promoters of stamp...

A TV advert for Rightmove first screened in 2018 has been cleared of gender stereotyping. A complaint to the Advertising Standards Authority...

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...

The Competitions and Markets Authority is to probe the proposed merger of two crowdfunding sites used by numerous property industry companies. Crowdcube...

The Competition and Markets Authority is today opening enforcement cases focusing on the sale of leasehold homes by four leading housebuilders. They...

Purplebricks has changed the wording of an advertisement on its website after a watchdog stepped in following a complaint. According to the...

Dominic Cummings has been at worst a cause of huge anger to a nation that’s already extremely anxious. At best, he’s been...

The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...

Conveyancing search provider Searchflow has amended its website after an intervention by the Advertising Standards Authority. A claim on the site stated:...

The Competitions and Markets Authority has started court proceedings seeking the disqualification of two estate agency directors over a price fixing...

A new call has been issued this morning by the Competition and Markets Authority for estate agents to confess if their...

An online agency’s claim that it sells homes “for free” has been disputed by a High Street rival - but the...

The Competition and Markets Authority says it wants to send “a strong signal” to the estate agency industry that price-fixing will...

The National Audit Office, a spending watchdog, has exposed the government’s Starter Homes policy with a damning critique of its failure The...

The Advertising Standards Authority has clamped down on misleading claims made by the organisers of a property raffle. The controversy surrounds an...

Connells Group-owned Sequence UK has been told by the Advertising Standards Authority to update Rightmove listings more promptly after properties are...

An estate agency has removed a claim that it uploads its properties to Zoopla and PrimeLocation after a complaint to the...

The Advertising Standards Authority (ASA) has upheld a complaint made against a listing on property website Houser.co.uk. In January, the complainant notified...

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

The Competition and Markets Authority has provisionally found that four agencies broke competition law by taking part in a price fixing...

South west regional agency Luscombe Maye has amended an advertisement for a new housing development following a complaint to a watchdog. A...

North East England regional agency chain Bradley Hall has amended details for a property listed on its website following a complaint...

Another property raffle - this time with what appeared to be a castle as its main prize - has hit trouble...

Maverick Cornish estate agent Chris Wood has quit the industry with a stinging attack on those who have “taken their toll”...

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...

A maverick estate agent pictured wearing a yellow vest has threatened to mount what he calls a “civil protest” if Brexit...

A Scottish estate agency has changed its website following a complaint to the Advertising Standards Authority. The complaint relates to West Property...

An estate agency has had to alter a listing on Rightmove following a complaint to the Advertising Standards Authority. Gravesend-based Waterman House...

The troubled Emoov hybrid estate agency, currently up for sale, has removed an advertisement after a complaint to a watchdog over...

Purplebricks has been the subject of another complaint to the Advertising Standards Authority - and the issue has again been categorised...

The government, which only recently said there would be one Ombudsman covering the entire housing sector, has announced that there is...

Emoov has agreed to change the wording of a Google search advertisement after a complaint was made to the Advertising Standards...

OnTheMarket today launches a new TV advertising campaign which aims to highlight its 'New & Exclusive' marketing feature. Agents listing with the...

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...

An estate agency which operates nationally has agreed to amend its website following a complaint made to the Advertising Standards Authority...

The estate agent who is refusing to abide by a decision of the Advertising Standards Authority is now demanding details of...

One of the spate of property raffle competitions has been the subject of a complaint to the Advertising Standards Authority. The complaint...

The Advertising Standards Authority has today issued a three-point guidance note for estate agents, including controversial interpretations of what constitutes a...

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...

One of the country’s largest auction houses has had to amend an advertisement on its website after an intervention by the...

The Advertising Standards Authority has intervened after receiving a complaint about a website and online advertisement for the Howard Cundey agency. The...

News media in Australia say Purplebricks is the subject of an investigation by a consumer watchdog in the province of Western...

The Federal Trade Commission - the US equivalent of the UK’s Competition and Markets Authority - will today discuss how the...

Online estate agency Tepilo and over-60s ‘life plan’ property sales service Homewise have been rapped over the knuckles following complaints made...

Purplebricks’ share price dipped below the psychologically-important 300p mark yesterday - its lowest performance since spring last year. It’s the latest development...

An estate agency has been the subject of a complaint over website wording which appeared to suggest that it had a...

Online agency Emoov has amended its website following the intervention of the Advertising Standards Authority.  The authority says the agency’s site included...

London agency Portico has been warned that if there is a repeat of issues concerning its listings on portals, it may...

The Advertising Standards Authority has ruled on another complaint lodged about Purplebricks. Although the latest appears minor it adds to a lengthy list...

The BBC says it is to broadcast a special one-hour radio documentary this weekend investigating online estate agencies. The show will go...

Savills has amended its website concerning auctions after a complaint to the Advertising Standards Authority. The complainant challenged whether the listed guide...

Controversial hybrid agency Purplebricks has been the subject of yet another complaint to the Advertising Standards Authority. An unnamed complainant filed a...

The Advertising Standards Authority has told the organisers of a house raffle that they must not repeat a promotion because of...

Outspoken estate agent Chris Wood has criticised the Advertising Standards Authority for its succession of ‘informally resolved’ judgements on complaints against...

The Advertising Standards Authority has intervened following a complaint about a mailshot from the high profile online agency Yopa. The ASA says...

Purplebricks’ share price value yesterday dropped below the 300p, over 40 per cent less than its high point over the recent...

Purplebricks has issued the briefest-of-brief statements to the City and the company's investors to assure them it is "on course". The latest...

Estate Agent Today has been told that there are four more complaints filed to the Advertising Standards Authority about hybrid agency...

London estate agency Residential Realtors removed a property listing from its website after a complaint to the Advertising Standards Authority. The property...

The Advertising Standards Authority has confirmed to Estate Agent Today that it is still investigating a complaint lodged against Purplebricks by...

The Advertising Standards Authority (ASA) has informally resolved another complaint made against wording on Purplebricks’ website.  A complainant suggested that the wording...

The stock exchange seems to be on everyone’s lips at the moment. There’s Agents’ Mutual seeking to float on the Alternative Investment...

Even if you didn’t watch it, you’ve almost certainly heard about it by now.  The recent BBC Watchdog exposé of Purplebricks has...

Trustpilot, the review service quoted frequently by Purplebricks as evidence of its apparent popularity, is declining to comment on the adverse...

The share price of beleaguered hybrid agency Purplebricks has recovered some of the ground it lost earlier in the week after...

The Property Ombudsman has told Estate Agent Today that it is happy with the controversial deferred payment scheme operated on behalf of...

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

Purplebricks’ share price this afternoon dropped to a recent low of 406.50p before recovering to close down about five per cernt...

The Advertising Standards Authority has stepped in after receiving a complaint about two ads for properties listed on Rightmove. The homes were...

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...

The Advertising Standards Authority says it has “partly upheld” a complaint regarding a claim that a leasehold property was Sold STC. Greenslade...

The Advertising Standards Authority (ASA) has upheld a complaint made against hybrid estate agency Pink and Cow. The Portsmouth-based firm claimed on...

EasyProperty has removed from its advertising any reference to clients getting ‘an offier in 20 weeks’ after an intervention by the...

Fledgling trade group CIELA says two aspects of its complaint to the Advertising Standards Authority are the subject of ‘further investigation’...

There’s good and bad in every industry and at first sight, this week has been one where the good have won...

A Hampshire estate agency has promised the Advertising Standards Authority (ASA) not to make competitor comparisons which cannot be independently verified...

The trading standards team of a county council has taken the unusual step of challenging the sales claim of an estate...

Online agency HouseSimple has been told that by the Advertising Standards Authority that its TV advertisement including the claim ‘sell your...

A competition organised by Real Hot Property - which says it “aims to be Europe’s largest property portal” - has been...

A trade publication claims the UK’s statistics watchdog is to hold talks with a Whitehall department about the government’s much-vaunted 'one...

The Advertising Standards Authority has stepped in following a complaint about the website for property developer Keepmoat. The ASA says that the...

The Advertising Standards Authority (ASA) has informally resolved a complaint made against online estate agency eMoov.  The complaint challenged whether two statements...

Countrywide has amended the website of one of its estate agency brands after an intervention by the Advertising Standards Authority. The ASA...

The Advertising Standards Authority has intervened after a series of complaints about adverts placed by estate agents and other property industry...

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews.  Amazon, amongst...

The Advertising Standards Authority has stepped into a dispute over a property listing which claimed a property was a two bedroom...

The Advertising Standards Authority says a Market Harborough firm's leaflet claiming it had 'more sales' than any other agent earlier this...

YOPA, the online agency that recently had an extensive TV campaign, has amended the content of its website following a complaint to...

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...

A Cheshire estate agency has had to amend its website following a complaint to the advertising watchdog over its claim to...

The Advertising Standards Authority (ASA) has published details of four more cases in which it has 'informally resolved' complaints made against...

The Advertising Standards Authority (ASA) has upheld two of three complaints against claims made in Purplebricks' TV and website advertising.  The watchdog upheld...

The Advertising Standards Authority has intervened following a complaint about VAT savings on Purplebricks‘ website. A member of the public contacted the...

If agents need evidence of how members of the public can spot errors in property descriptions - and can raise an...

The Advertising Standards Authority has stepped in following two unrelated complaints - one was over an agent’s property description, and the...

The Advertising Standards Authority has stepped in to resolve a complaint about a small London estate agency’s online references to its...

An estate agency has amended its website after being contacted by the Advertising Standards Authority following a complaint from a member...

For the second time this month, the Advertising Standards Authority has had to intervene over the wording of an ad from...

The Advertising Standards Authority has banned an ad by online agency emoov after a complaint disputing the duration of a fee...

Complaints made against adverts issued by property firms have increased by 10% in the last year. The Advertising Standards Authority (ASA) reports...

The Competition and Markets Authority (CMA) has challenged the government over its renewed attempt to privatise the Land Registry. Last week's Queen's...

OnTheMarket has changed the claims it makes to prospective clients about its stock levels and market share compared to Zoopla, following...

Oystons Limited, trading as Oystons Estate Agency, has removed reviews of its service from its Facebook page after a complaint to...

Advertising industry website Campaign Live says Purplebricks has made a shortlist of four creative consultancies to handle its marketing - while...

The Competition and Markets Authority has ordered a company to stop writing fake reviews for small businesses and to try to...

The estate agency industry has been ticked off by an official watchdog for the way many of its businesses handle clients'...

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...

eMoov is one of several property firms to have ‘informally resolved’ disputes with the Advertising Standards Authority - usually achieved by...

Two leading estate agency groups have changed website details of properties after complaints were lodged with the Advertising Standards Authority. The ASA...

Hull estate agency Beercock Wiles and Wick has amended the wording of a regional press advertisement following a complaint to the Advertising...

Four estate agencies including online player Purplebricks have resolved complaints submitted to the Advertising Standards Authority. Every week the ASA publishes a...

Two agencies have agreed to amend the wording of their advertisements to avoid the possibility of formal action by the Advertising...

The Advertising Standards Authority has banned a statement by the estate and letting agency review site raterAgent describing it as the...

The Financial Conduct Authority says it is to hold a review of the mortgage market after last year’s controversial MMR to...

Fracking could reduce house prices by as much as seven per cent and make homes harder to sell because of traffic...

The Competition and Markets Authority is reported to have received two complaints about a property centre, accusing it of breaking anti-competition...

This month has marked a real change in the way the private lettings sector is perceived - and it’s a perception...

The estate agent at the centre of an Advertising Standards Authority investigation into promotional claims using Rightmove data has hailed the...

The Advertising Standards Authority has given its backing to an estate agency using Rightmove data to claim it had the most...

An East Midlands estate agency has had a regional press advert banned by the Advertising Standards Authority (ASA).  Kirk Estates Ltd had...

A scam property fund has been wound up on the recommendation of the Financial Conduct Authority after glaiming to offer guaranteed...

Hamptons International has been slapped down by the Advertising Standards Authority for not making it clear that some lettings fees were...