If you’re thinking about becoming an Estate Agency franchise or converting your existing estate agency business to a franchise, here we...
Archive
![Knight Frank wins customer service award](/upload/images/Shutterstock-only%20images/Property%20Market/shutterstock_1697309575.jpg)
The UK Residential division of agency and property brand Knight Frank has won the ‘Best Customer Satisfaction Strategy Award’ at the UK Customer...
18 March 2024
From: Breaking News
![Doorsteps assets sold for just £3,000](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
The intellectual property of collapsed online agency brand Doorsteps has sold for just £3,666. Begbies Traynor, the liquidator for Doorsteps, sought offers...
10 January 2024
From: Breaking News
![Strike boss: We remain ‘powerful’ despite job cuts](/upload/images/Shutterstock-only%20images/PropTech/AgentOnline-400x310.png)
Strike chief executive Sam Mitchell has blamed uncertainty since the September mini-Budget and rising mortgage rates for making the market more...
30 January 2023
From: Breaking News
![What do tenants want from a rental property, landlord and agent?](/upload/images/library/Tenant400x310.png)
Tenants are becoming more discerning – not just about the properties they choose to rent but who they rent from too. With...
31 August 2022
From: Features
![Agency reviews site calls for tougher crackdown on fake feedback](/upload/images/Miscellaneous/ReviewsFeedback-400x310.jpg)
The government is being urged to go further with its clampdown on fake reviews. A government announcement aimed at protecting consumers last...
25 April 2022
From: Breaking News
![Are Reviews Faked? Trustpilot bats away claims of ignoring breaches](/upload/images/library/ReviewsFeedback-400x310.jpg)
The international reviews service Trustpilot has batted away criticism from a property website that it ignores breaches of its guidelines. Last week,...
15 March 2022
From: Breaking News
![Reviews site allAgents makes new allegations about rival services](/upload/images/library/OnlineReviews-1-400x310.jpg)
The war of words between various property review platforms continues apace. The latest accusation concern comparison website GetAgent, and specifically reviews of...
09 March 2022
From: Breaking News
![Review row over company making allegations about OnTheMarket](/upload/images/Logos/OnTheMarketLogo-New-2022-400x310.jpg)
A row has broken out over a company which has made allegations about Trustpilot reviews of OnTheMarket. A company called KwikChex says...
07 March 2022
From: Breaking News
![Another online agency aims to take 10% market share](/upload/images/Logos/Strike-Logo-400x310.jpg)
Strike, formerly known as Housesimple, is the latest online agency to claim it’s going to secure a 10 per cent market...
14 February 2022
From: Breaking News
![How the property sector must adapt during the year ahead](/upload/images/Seasonal%20%26%20Holidays/2022Diary-400x310.png)
If 2020 was the year of survival, then 2021 was about the post-Covid boom. The impact of the pandemic on the...
12 February 2022
From: Features
![Trustpilot hits back after attack by property reviews website](/upload/images/library/ReviewsFeedback-400x310.jpg)
Reviews website Trustpilot has hit back after being attacked by property website allAgents. allAgents chief Martin McKenzie is calling for Trustpilot chief...
09 February 2022
From: Breaking News
![Purplebricks reviews dispute takes new twist four years on](/upload/images/library/Purplebricks-2019Logo-400x310.jpg)
A long running dispute between reviews website allAgents and Purplebricks has come back to life - with a new twist. In 2017...
08 February 2022
From: Breaking News
![Peter Everett, Commercial Director for Yopa](/upload/images/adv-2021/60-second-interview/Yopa/400x310%20Peter%20Everett%20Picture%20for%2060%20Sec%20Interview%20(002).jpg)
Who are you and what does it say on your business card? I can’t remember the last time I had a business...
03 December 2021
From: 60 Second Interview
![Rents in your region, how do yours stack up?](/upload/images/library/BPS-LondonAerial-400x310.jpg)
Since 2017, The DPS has used the data we collect to track the rental values of properties across all regions of...
04 August 2021
From: Features
![Yopa raises its profile in battle with Purplebricks and Strike](/img/default/eat.png)
Yopa has instructed two companies to help with its brand building as it battles with other major online players. It’s appointed M.i. Media...
31 March 2021
From: Breaking News
![Beware: Scams galore in Quick Buy property sector - claim](/img/default/eat.png)
Scams are rife in the quick house buying sector with many companies seeking to take advantage of sellers in desperate situations. That’s...
09 February 2021
From: Breaking News
![Purplebricks rated as only 10th best online agency](/img/default/eat.png)
Purplebricks has been rated as only the 10th best online agency in the country in a controversial new league table. The list...
02 February 2021
From: Breaking News
![Purplebricks wins award for the quality of customer reviews](/img/default/eat.png)
Purplebricks - which for some years has been the focus of controversies over reviews - has been given a prestigious award...
21 January 2021
From: Breaking News
![Michael Bruce bats away accusation of “bullying tactics”](/img/default/eat.png)
Purplebricks founder Michael Bruce has batted away a stinging attack on him made by allAgents, a review website. allAgents has set up...
02 December 2020
From: Breaking News
![Quick Read Top Tips - 5 best practices for all businesses](/img/default/eat.png)
Here is a quick read focusing on 5 things you can check your business is doing while on your tea break....
27 October 2020
From: Marketing & Social Media
![Still trusting Trustpilot? Joe Lycett shows how reviews can be gamed](/img/default/eat.png)
Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...
02 June 2020
From: Breaking News
![Watchdog launches probe into fake and misleading online reviews](/img/default/eat.png)
The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...
22 May 2020
From: Breaking News
![SUCCESS STORY: How to win at Financial Services](/img/default/eat.png)
When Wolverhampton estate agency Thomas Harvey opened its doors more than 50 years ago, mortgages weren’t really part of the equation...
28 February 2020
From: Sponsored Content
![Trustpilot hits back at allAgents over accuracy of reviews](/img/default/eat.png)
The war of words between estate agency review website allAgents and consumer review service Trustpilot continues apace. Trustpilot has hit back, describing allAgents’...
06 February 2020
From: Breaking News
![Review site in Purplebricks row now at war with Trustpilot](/img/default/eat.png)
The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.” A statement from allAgents repeats an allegation made last...
05 February 2020
From: Breaking News
![Emoov online review row deepens as CMA probes wider problem](/img/default/eat.png)
There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...
09 January 2020
From: Breaking News
![Emoov unmoved: row with Advertising Standards Authority rumbles on](/img/default/eat.png)
The dispute between controversial online estate agency Emoov and the Advertising Standards Authority is rumbling on. In the first half of November...
03 December 2019
From: Breaking News
![Why agents need to embrace the incremental revenue](/img/default/eat.png)
It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...
20 November 2019
From: Features
![Exclusive: online agency at centre of new complaints over reviews](/img/default/eat.png)
An online estate agency which last week claimed it had resolved a dispute over reviews it showed on its website is...
20 November 2019
From: Breaking News
![Online agency removes Trustpilot and Google reviews after complaint](/img/default/eat.png)
Fledgling online estate agency Emoov - now owned by PropTech firm Mashroom - has removed reviews and endorsements from its website...
13 November 2019
From: Breaking News
![Zero Deposit’s Jon Notley talks exclusively to Estate Agent Today](/img/default/eat.png)
When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...
12 October 2019
From: Features
![Online estate agents and digital malfunction](/img/default/eat.png)
It never rains but it pours. And that’s certainly been the case for the online estate agency sector in the last...
03 October 2019
From: Features
![Purplebricks review methods to be investigated by Trustpilot - report](/img/default/eat.png)
The tech publication WIRED has conducted an in-depth analysis of Purplebricks’ reviews on the Trustpilot site and suggests the agency may...
26 September 2019
From: Breaking News
![Purplebricks stock downgraded 80% by investment bank](/img/default/eat.png)
Analysts at Berenberg Bank have sharply reduced their price target for Purplebricks by over 80 per cent from 470p to 80p, accusing...
05 April 2019
From: Breaking News
![Controversial ‘Slime Balls’ online agency calls in liquidators](/img/default/eat.png)
A controversial online estate agency has gone into liquidation two years after describing High Street agents as “smug, suited slime-balls.” BetterMove, registered...
03 April 2019
From: Breaking News
![Purplebricks reviews are accurate insists Trustpilot](/img/default/eat.png)
Controversial reviews service Trustpilot insists Purplebricks and Foxtons are not gaming its platform and accuses The Times of “misrepresenting” how it operates. Over...
25 March 2019
From: Breaking News
![Purplebricks and Foxtons reviews on Trustpilot come under scrutiny](/img/default/eat.png)
Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...
22 March 2019
From: Breaking News
![Ex-Emoov chief's new online business makes headlines before it launches](/img/default/eat.png)
The founder and former chief executive of Emoov, Russell Quirk, is back in the headlines with a new but until now...
18 March 2019
From: Breaking News
![Purplebricks Uncovered: What it's like to be a Local Property Expert](/img/default/eat.png)
Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...
04 March 2019
From: Breaking News
![Agency defends Trustpilot online reviews as transparent and honest](/img/default/eat.png)
Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform. In a statement...
28 February 2019
From: Breaking News
![Agent bruised by malicious and false reviews posted online](/img/default/eat.png)
An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...
11 February 2019
From: Breaking News
![Trustpilot changing review system to disclose 'suppressed' complaints](/img/default/eat.png)
The review website Trustpilot is to make it easier for the public to see whether companies have tried to stop complaints...
07 February 2019
From: Breaking News
![Purplebricks' biggest critic ditches High Street and takes his estate agency online](/img/default/eat.png)
Purplebricks might have the last laugh - its biggest critic is ditching his High Street office and making his own agency online. Controversial...
04 February 2019
From: Breaking News
![Emoov: Rival agents try to poach vendors as public complaints mount](/img/default/eat.png)
At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...
03 December 2018
From: Breaking News
![Purplebricks claims 81% of listings sold within 12 months](/img/default/eat.png)
The latest figures from Purplebricks, contained within the agency’s annual report released this week, claim that 81 per cent of its...
27 September 2018
From: Breaking News
![EweMove claims it's UK's fifth largest online agency - and is in profit](/img/default/eat.png)
EweMove is the country’s fifth largest online agency group based on transactions, and continues to make a profit according to its owner,...
12 September 2018
From: Breaking News
![How much is your EGO costing you?](/img/default/eat.png)
Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...
15 August 2018
From: Sponsored Content
![Property Natter: what has 2018 brought so far?](/img/default/eat.png)
First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...
14 July 2018
From: Features
![It's not just Purplebricks - another agency boasts thousands of Trustpilot reviews](/img/default/eat.png)
It’s not just Purplebricks that makes much of its apparently- favourable online reviews - now EweMove has issued a statement expressing...
05 June 2018
From: Breaking News
![Conveyancers may have to publish prices, services and reviews](/img/default/eat.png)
As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...
05 June 2018
From: Breaking News
![Social media 'may be better than reviews to assess some estate agents'](/img/default/eat.png)
Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...
04 May 2018
From: Breaking News
![More controversy as Purplebricks and Trustpilot are probed by BBC show](/img/default/eat.png)
A BBC Radio 5 Live analysis of online reviews has reignited the argument about the glut of positive reviews for Purplebricks...
30 April 2018
From: Breaking News
![War of words goes on between Purplebricks and allAgents](/img/default/eat.png)
The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...
23 April 2018
From: Breaking News
![Emoov well ahead of Purplebricks in new assessment of online agencies](/img/default/eat.png)
An assessment of nine online agencies undertaken by a property website has seen Emoov come out on top after being analysed...
26 March 2018
From: Breaking News
![EweMove franchisee working from home takes over bricks-and-mortar branch](/img/default/eat.png)
A EweMove branch operating from a franchisee’s home in Staffordshire has taken over the running of a bricks and mortar agency. EweMove’s...
02 March 2018
From: Breaking News
![Advertising watchdog rules on another complaint about Purplebricks](/img/default/eat.png)
The Advertising Standards Authority has ruled on another complaint lodged about Purplebricks. Although the latest appears minor it adds to a lengthy list...
14 February 2018
From: Breaking News
![Purplebricks: boards up, shares down?](/img/default/eat.png)
Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...
13 February 2018
From: Features
![Purplebricks ads confront 'best price' issue and mock High Street rivals](/img/default/eat.png)
Controversial new Purplebricks advertisements on social media mock traditional estate agents who “twiddle their thumbs” in offices and claim the hybrid...
13 February 2018
From: Breaking News
![allAgents and agency group CIELA reignite disputes with Purplebricks](/img/default/eat.png)
The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...
06 February 2018
From: Breaking News
![Pressure mounts on Purplebricks to release actual sales figures](/img/default/eat.png)
Pressure continues to mount on Purplebricks to reveal its sales data after a weekend during which claims about its effectiveness continued...
05 February 2018
From: Breaking News
![Conveyancing: It's not about referral fees](/img/default/eat.png)
Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...
03 February 2018
From: Features
![Purplebricks hits back at “poor” AllAgents review site](/img/default/eat.png)
Purplebricks has responded to the review website AllAgents which recently reinstated some disputed reviews - but there appears no threat of...
19 December 2017
From: Breaking News
![allAgents v Purplebricks - major announcement expected](/img/default/eat.png)
allAgents, the review website in dispute with Purplebricks, says a “major announcement” is expected about its next step in the saga...
08 December 2017
From: Breaking News
![allAgents pours cold water on Purplebricks' reviews link with Feefo](/img/default/eat.png)
allAgents, the specialist review website which has had a bitter dispute with Purplebricks, has poured cold water on the hybrid agency’s...
04 December 2017
From: Breaking News
![Purplebricks - now it links up with second customer review service](/img/default/eat.png)
Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...
01 December 2017
From: Breaking News
![Purplebricks reviews: peace talks with allAgents website end in failure](/img/default/eat.png)
Hybrid agency Purplebricks and website allAgents have failed in their bid to reach agreement over the accuracy and source of a...
30 November 2017
From: Breaking News
![Purplebricks chief executive now involved in AllAgents peace talks](/img/default/eat.png)
Estate Agent Today can reveal that the ‘peace talks’ between the AllAgents review website and Purplebricks now involve the agency’s chief...
17 November 2017
From: Breaking News
![Exclusive: AllAgents in encouraging peace talks with Purplebricks](/img/default/eat.png)
Estate Agent Today has been told that the website AllAgents has been holding peace talks with Purplebricks over its dispute about...
01 November 2017
From: Breaking News
![Teenage online boss says his estate agency is already one of UK's biggest](/img/default/eat.png)
The 19 year old boss of online agency Doorsteps claims that his website has sold £100m worth of homes, currently lists...
17 October 2017
From: Breaking News
![Q&A with Moneypenny Receptionist Amanda Beck](/img/default/eat.png)
What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...
09 October 2017
From: Sponsored Content
![Trustpilot to remove UK Purplebricks reviews posted to US site](/img/default/eat.png)
Trustpilot has announced it is to remove UK reviews of Purplebricks which it says were "mistakenly invited" by the agency to be...
20 September 2017
From: Breaking News
![Purplebricks boss Michael Bruce explains challenge to AllAgents' reviews](/img/default/eat.png)
One of the co-founders of Purplebricks, Michael Bruce, has explained why the agency challenged reviews of its services on AllAgents. Speaking to...
19 September 2017
From: Breaking News
![Purplebricks: full text of AllAgents' announcement about suspension](/img/default/eat.png)
Review service AllAgents has issued a statement explaining why it has suspended the Purplebricks agency. Purplebricks puts much emphasis on public reviews,...
19 September 2017
From: Breaking News
![Exclusive: Trustpilot review company explains its Purplebricks policy](/img/default/eat.png)
Online review organisation Trustpilot has issued an open letter regarding its Purplebricks reviews. In it, the review company - which is often...
14 September 2017
From: Breaking News
![Purplebricks: interview gives insight into LPE recruitment structure](/img/default/eat.png)
An interview in an online magazine aimed at the small business sector lifts the lid on some of the structure surrounding...
18 August 2017
From: Breaking News
![As you were - Purplebricks share price riding high again](/img/default/eat.png)
Purplebricks’ share price has now recovered all of the value it lost after being criticised on two BBC consumer programmes and...
09 August 2017
From: Breaking News
![Trustpilot and Woodford stay quiet on BBC's Purplebricks probes](/img/default/eat.png)
Trustpilot, the review service quoted frequently by Purplebricks as evidence of its apparent popularity, is declining to comment on the adverse...
07 August 2017
From: Breaking News
![Purplebricks' shares stabilise as NAEA stays distinctly non-committal](/img/default/eat.png)
The share price of beleaguered hybrid agency Purplebricks has recovered some of the ground it lost earlier in the week after...
04 August 2017
From: Breaking News
![Purplebricks told to slow growth and get its house in order by City analyst](/img/default/eat.png)
After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...
03 August 2017
From: Breaking News
![Online reviews: New report sheds light on how they drive leads](/img/default/eat.png)
A new report reveals how clients’ reviews and star ratings - used by many online estate agents in particular - are...
17 July 2017
From: Breaking News
![Purplebricks agrees a UK sale every nine minutes 24/7](/img/default/eat.png)
New figures released this morning from Purplebricks shows the onward march of the hybrid agency and its Local Property Experts. For the...
29 June 2017
From: Breaking News
![Purplebricks reports '83% instruction growth' in UK](/img/default/eat.png)
Purplebricks has this morning issued its latest trading update, reporting what it calls "strong growth" in the UK and updating investors on...
04 May 2017
From: Breaking News
![Online reviews - They’re here to stay](/img/default/eat.png)
Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...
29 April 2017
From: Features
![Survey shows website reviews are key for driving online agent leads](/img/default/eat.png)
A survey of over 2,000 sellers who used online agency eMoov reveals that review websites were the overwhelmingly largest driver of...
20 March 2017
From: Breaking News
![Purplebricks: Independent agents release text of complaint letter](/img/default/eat.png)
The fledgling Charter for Independent Estate and Letting Agents has released to the media the text of a complaint letter it...
02 March 2017
From: Breaking News
![Independent agents' group turns its attention to Trustpilot](/img/default/eat.png)
The fledgling group of independent agents which has already launched attacks on online agency operators in general and Purplebricks in particular...
01 March 2017
From: Breaking News
![Independent agents' group renews criticism of Purplebricks](/img/default/eat.png)
The new group for independent owner-managed estate and letting agencies, to be formally inaugurated this week, has stepped up its campaign...
27 February 2017
From: Breaking News
![How to spot fake estate agent reviews](/img/default/eat.png)
2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews. Amazon, amongst...
03 December 2016
From: Features
![Purplebricks sells £2.8bn worth of property - plans to launch in Australia](/img/default/eat.png)
In a very buoyant report to the City, Purplebricks claims it has sold £2.8 billion worth of property in the year...
16 June 2016
From: Breaking News
![Sarah Beeny's Tepilo defiant after accusation it 'hides' bad reviews](/img/default/eat.png)
Tepilo, the online agency set up by Sarah Beeny, has come out fighting after The Times newspaper accused it of ‘hiding’...
12 May 2016
From: Breaking News
![Purplebricks: big revenue rise and 'Local Property Expert' numbers up](/img/default/eat.png)
Purplebricks Group has issued a trading statement to the City - with another dramatic revenue increase and a claim that the...
11 May 2016
From: Breaking News
!['Innovator' Purplebricks will report profits next year say City analysts](/img/default/eat.png)
The City consultancy which advises Purplebricks says the online agency will break even in terms of its month-to-month activities by the...