Archive

As you’ll know by now, I like to use the Natter to shine a light on independent agents doing things a...

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...

The president of the Royal Institution of Chartered Surveyors insists that the organisation is acting on recommendations of a probe into...

The Sunday Times has made new and detailed allegations regarding the Royal Institution of Chartered Surveyors. For some weeks the newspaper has...

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

To kick off 2021, we have a Q&A with one of the most high-profile – and, it has to be said,...

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...

The Federation of Independent Agents trade group has unveiled a new automated nurture product available exclusively to members - and it claims...

Rezi’s integration with Zapier has transformed the way in which estate agents can now save time, money and resource. Agents are...

Newspapers are pushed through the door, whereas websites have to pull in visitors - it’s a simple but fundamental difference with vast implications...

Knight Frank is in talks with HM Revenue and Customs to return furlough money as a result of relatively strong trading, notwithstanding...

Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

A new PropTech product claims to help agents generate and nurture leads - even while they sleep. MovePal generates leads through Facebook...

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

New information has come to light which suggests that a leading marketing platform may be planning to step into the CRM...

NAEA Propertymark is calling on agents to show “greater diligence” when dealing with Russian buyers, in the light of the report...

"New property website launches. Not immediately sure what it does differently, what its USP is or who will use it, but...

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...

There’s no doubt we’re in a less-than-rosy phase of the property cycle. This, however, is not another doom and gloom piece:...

Rightmove, Zoopla and even OnTheMarket could make money even if they did not charge agents anything at all to list properties....

The company at the centre of a controversy over estate agents’ business interruption insurance says its core package does NOT cover...

There’s something of a conspiracy of silence over the problem of short lets. That is a stark claim but many siren voices...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...

love2move, which offers High Street agents a white-labelled digital platform that allows them to offer online services to vendors, has revealed...

A traditional property agent says critics of Purplebricks underestimate the beneficial impact the firm has had on the UK agency industry. And...

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

Purplebricks - which is at the centre of a string of controversies - has joined the growing campaign for stamp duty...

OnTheMarket says it will not increase listing charges in 2020 for any agents currently paying full fees, while agencies which list on only...

A company operating the controversial Modern Method of Auction says it is trying to improve the sector’s image after a series...

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

Two of the highest profile independent estate agencies in the north of England have merged following a spectacular acquisition. Linley & Simpson...

A former Territory Owner at Purplebricks, who at one time managed 11 Local Property Experts, has spoken out in support of...

Trading in OnTheMarket’s shares was subject to two so-called Price Monitoring Extensions - temporary freezing of transactions because of erratic movements. The...

The leasehold system has created many unsellable and unmortgageable homes and should change, MPs say. The all-party Housing, Communities and Local Government...

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

Conveyancing regularly adds unnecessary and costly delays to the home buying process and improvement could be far quicker than any efforts...

On the face of it, this year’s Budget was not what you could describe as ‘housing heavy’ in terms of the...

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

The online agency acquired by Purplebricks in Canada has started facing the same criticisms that its parent company have faced in...

A new survey suggests that face-to-face contact is still valued by buyers and sellers. Research by Winkworth, questioning over 1,000 people who...

The government says its funding schemes such as Help To Buy will no longer be applied to what it calls “unjustified...

I have total transparency. I love that.  I know how the portals are doing, I know how many people are clicking on...

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...

Your buy-to-let investment is an extremely valuable asset and you need to know the income generated from it will be safely...

Agents have welcomed more data suggesting the 2018 market is enjoying a robust start. Last week Rightmove reported a record number of...

While there is a distinct market for flats held on particularly short leases, there is a middle ground where flat owners...

Housing may have taken centre stage in the Budget but most of the industry appears to remain sceptical of whether the...

An online platform has been launched with the aim of allowing first time buyers to seek crowdfunding to raise enough cash...

Purplebricks’ well-publicised attempt to break into the Australian market with a similar model to the one being used here has come...

How many property professionals are truly happy with their revenue? High levels of competition from new market entrants is a significant...

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...

They say you can prove anything with statistics, and 115% of the time I suspect they’re right – that was an...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

What is Properstar? Properstar helps UK estate agents cross the chasm from local to global in respect of advertising their properties. Using...

Paying too much every month for your website? Move your website to us and we guarantee to halve your monthly bill I want...

An estate agency is defending itself after sharp criticisms from local groups following the display of the firm’s banners on lampposts. Greene...

Last month the news of the Conveyancing Association’s (CA) newly-launched progression training course for agents and mortgage brokers, reached the news pages...

If you’re considering using a telephone answering service, what are the types of questions you need to ask, before you commit...

Let Mid West Displays get your window in shape! Never underestimate the power of high street presence. Image is everything, and what...

This month has marked a real change in the way the private lettings sector is perceived - and it’s a perception...