Archive

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

HM Revenue & Customs has revealed that the original Emoov online agency has been fined for breaches of money laundering regulations. HMRC...

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

Who are you and what does it say on your business card? I’m Simon Trippett – Partner at The Property Centre. What services...

A hybrid estate and lettings agency operating currently in Manchester, Liverpool and others parts of the north of England has told...

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

If you thought - perhaps hoped - that five weeks of prorogued Parliament meant a break from politics, think again: the...

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...

A fraudster who claimed to be an estate agent has been jailed for four years after conning vulnerable women into giving...

Three former online estate agency founders - including the controversial Russell Quirk - are going into mainstream full fee agency. They are...

There’s plenty of action in and around Westminster these days, but while the political temperature rises, the marvellous work of agents,...

Knight Frank has expanded its residential London network with the addition of a new South Bank office. While many agencies have shut...

Rightmove’s blog suggests that pro-standard photos can increase enquiries by up to four times, but how do you make great photos? You...

The Guild of Property Professionals is launching its second tour of 2019 with an added bonus - a free training session...

A former Local Property Expert and manager at Purplebricks has gone on record to reveal what it was really like to work...

Richard Rawlings’ annual roadshow opens on September 3 with the first of 17 stops across the UK, each giving a three...

Yes it’s Monday, so it’s another edition of PJT, your guide to the key moves and changes in the agency and...

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

Welcome to this week’s ADC…and what a week it’s been. Politics? No, hot air of a different kind - the weather.  Yet...

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

Hello there - if it’s Friday it’s Agents Do Charity, and as we prepare for a hot weekend for Glastonbury revellers...

A former Territory Owner at Purplebricks, who at one time managed 11 Local Property Experts, has spoken out in support of...

Recent figures from the Federation of Small Businesses (FSB) have revealed a rather worrying landscape for small business owners across the...

Nomination for the Propertymark Qualifications Awards 2019 are now open - and they present a chance to celebrate colleagues or employers...

A series of damning reviews about Purplebricks’ working environment, apparently written by existing and former staff, have appeared online. Indeed is a...

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

The Royal Institution of Chartered Surveyors is running a Certified Property Measurer course aimed at training agents and others in the...

The Innovative Collaboration Group - a collection of high-profile tech suppliers to the agency industry - has unveiled a raft of new...

NAEA and ARLA Propertymark have launched an initiative called Propertymark Inspire to promote training and compliance awareness amongst agents.  A statement says the...

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

London agency Chestertons is launching a franchise offering which will allow businesses outside of the capital to operate under the Chestertons...

Landmark Information’s online valuation tool SmartVal is being retired by the company, with agents who use it being advised to switch to...

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...

Hello and welcome to another one of those great long weekends that come along often at this time of year -...

Countrywide has named a senior businesswoman as chair of its controversial remuneration committee which was at the centre of a row...

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

The London Marathon may be just one of literally thousands of fund-raising events but we know it’s a favourite with many...

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

No, this isn’t about Brexit. But as the saga of leaving the EU is likely to bring about the downfall of...

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

Experienced sales trainer Boyd Mayover, co-founder of Sales Doctors, explains how agents can overcome price objectives, impress prospective clients and offer...

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

Hello, it’s that time of the week again when we look at the latest recruitment and appointment news in the industry. Just...

Welcome to another ADC, the weekly round-up each Friday of agents’ great fund-raising work.  This week we show the diversity of charitable...

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

The property industry is making “important strides” towards gender balance according to a new report - and it says more respect...

The founder of the Hunters franchise agency group, Kevin Hollinrake - now a Conservative MP - is the latest parliamentarian to...

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

Hello - here we are once again with the weekly round-up of key moves in the agency and related industries. We’re letting...

You can tell it’s the onset of spring by the fact that this weekend sees the start of the Formula 1...

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

Well-known Essex and Hertfordshire agency Mullucks Wells is rebranding as part of the Hunters Group. Mullucks Wells will remain independently owned but...

A new training and development team has been set up by Connells Group. It’s designed - in the company’s words - “to...

A new group called the Federation of Independent Agents has been set up as a network of like-minded independent agents who...

He may not yet have had time to produce a Brexit plan but Boris Johnson has at least had a few...

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING! In our last article, we highlighted some really important and shocking stats...

As eagle-eyed readers may have discovered over weekend, Purplebricks is the new back-of-shirt sponsor of the Scotland national team throughout the...

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

There’s a distinctly northern flavour to some of the great fund-raising this week - and in particular Yorkshire. This isn’t the only...

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

The industry is back to full-strength on its fund-raising judging from our virtual postbag this week with many new reports of...

Are you a real Doctor? Not in the conventional sense no, sorry to disappoint! I’m Tom Durrant and I’m the Creative Director...

As 2018 ticks away and 2019 beckons, it’s time for everyone at Estate Agent Today to wish you, your family and...

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

If you thought Christmas Eve meant no more news in terms of industry movers and shakers…well, think again - we’ve one...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

It’s that time of the week again when we focus on the great work done by the industry, usually without much...

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

The Royal Institution of Chartered Surveyors has launched a new guide in a bid to end what it calls inconsistencies and...

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

Hello and welcome to our latest edition of Property Jobs Today, a weekly run-through of the key job moves within our...

Keller Williams, the US agency which allows agents to work from hub-like ‘market centres’, says it now has 130 freelance agents in this...

The high profile financial difficulties faced by Emoov and the recent fall in the share value of Purplebricks do not mean...

The first signs of a seasonal slowdown are appearing according to some agents in touch with EAT, but there are still...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

A new junior estate agent apprenticeship standard has been launched with skills being offered for residential, commercial and auction sectors. Created by...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

Bradleys Estate Agents, the westcountry’s largest independent agency chain, is the latest agency to sign up with Bamboo, an online property...

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

Hello and welcome to this week’s Property Jobs Today, the latest weekly catch-up with moves within and across our industry. A quick...

The Land & New Homes Network has announced a part exchange and assisted move collaboration with Relocation Agent Network in a...

The raison d'être for estate agents everywhere is to get their properties noticed! It’s as simple as that. These days you’re likely...

As the property market gears up for a busy autumn period, agents and property firms have been equally busy bolstering their...

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

The former deputy chief executive at online agency Tepilo is launching a new training, recruitment and consultancy business for estate agents.  Catherine...

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

The agonisingly painful decline of Countrywide continues, with no one sure whether it is the darkest hour before the dawn or...

Emoov’s latest crowdfunding campaign has now gone well over £1.5m, making it already 50 per cent over-funded already from its original...

The fast-expanding Spicerhaart group has launched its own in-house Property Marketing Academy and has secured a well-known industry trainer and coach...

The UK division of Keller Williams, the world's largest estate agency, says it can help entrepreneurial agents to set up their...

The dream may be over but the return to reality can at least be staged in the spirit of an England...

We all need to lighten up from time to time, especially at the start of another working week at the height...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

Estate Agent Today can reveal that Keller Williams, the US-led firm that has 170,000 agents worldwide, is to open its fourth...

The World Cup may be entertaining us for the next few weeks but whatever England’s fate may be, one thing is...

Paul Lamplugh, the father of estate agent Suzy who was presumed murdered 33 years ago, has died - tragically, without ever...

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

We have the presidential seal of approval for our Agents Do Charity this week - well, sort of, but we don’t mean...

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

National franchise agency Hunters has announced the opening of its latest branch in the Welsh town of Llandrindod Wells. The agency's third...

As housing market stakeholders we’ve all had a month or so to try and digest the government’s own response to its...

Our industry does great work for good causes not just in this country but around the world, as this week’s Agents...

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The Guild of Property Professionals has launched a series of regional roadshows with a target of enhancing the success of independent...

The London Marathon may have been and gone but there are plenty of agents and others in our industry still prepared...

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

It’s London Marathon weekend and it’s set to be hot, hot, hot for those agents and other brave industry folk running...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Purplebricks has issued a provocative response to the government’s new measures to promote a more professional and transparent house buying process.  The...

Agents and representatives from other property sectors have reacted enthusiastically to proposals to professionalise the industry. As we reported yesterday, the government...

Floor plans are an essential marketing tool, which play an important part in helping an estate agent sell a home.  A floor...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The Property Ombudsman has launched an online training module which it describes as the first of its kind.  The interactive module -...

Purplebricks has given details of how it intends to use some of its new investment, and in particular is spelling out...

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

So here’s another week’s great work being done by colleagues in our industry - and we’re very pleased to salute them. Everybody...

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

In the first of an ongoing series exploring the people who make the property industry tick, I catch up with James...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Alice Hickmott is the perfect advertisement for apprentices in estate agency - especially as we are now in National Apprentice Week.  Essex...

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Co-Founder Gary Keller has declared that Keller Williams (KW) is, 'no longer a real estate company...we are a technology company No....

A network of agents representing over 800 brands with over 4,000 branches has announced the launch of a host of new...

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

Oh we do love a busy Agents Do Charity page, and this week’s is busy indeed - thanks to everyone for...

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

Only two weeks into the new year and we’re already in full swing with a wide range of fund-raising - well...

Humberts has made two internal promotions to the leadership of its sales and franchising divisions.   Tim Simmons has been appointed Head...

Purplebricks has announced that former Countrywide director Lee Wainwright has been appointed chief executive officer of the hybrid agency’s UK operations...

Keller Williams UK is launching its third office in the UK. It’s in Glasgow and the new market centre - the term...

The HM Land Registry has revealed more details of long-term plans to improve and speed up conveyancing processes in a five...

Training for Agents Giving’s Strictly Come Dancing event is now entering its final two weeks - and Estate Agent Today readers...

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...

easyProperty is teaming up with training organisation Estate Agency All Stars to offer training programmes to its 400 'local property professionals' across...

It’s something of an understatement to say it’s been a busy fortnight for the industry in terms of announcements, consultations and...

The spread and sophistication of financial crime in the UK in recent years has been unprecedented.  Figures from UK Finance show that...

The Guild of Property Professionals is to allow its associate members to have ID cards showing clients that they have passed...

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...

Complaints about a Purplebricks claim concerning its Local Property Experts have been rejected by the Advertising Standards Authority. Complaints came from PDQ...

Employment tribunal fees could soon become extinct, after the Supreme Court ruled they were an obstacle to the ‘access of justice’.  Once...

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...

eMoov, the online agency which last month secured an additional £9m funding from investors, has launched a recruitment drive for what...

Over the past few months, hundreds of agents across the UK have been improving their photography skills by taking part in...

Iain White, the ex-Romans managing director and former Countrywide director, has come out strongly against the demutualisation proposal from Agents’ Mutual...

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

Let’s face it - summer seems to be on holiday itself, if the weather in the UK is anything to go...

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

The Guild of Professional Estate Agents and Fine & Country are offering agent members the option to have in-person reviews and...

As discussed in our previous article, it’s all about the first impression. Once your team have handled that initial phone call...

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

Franchise estate and lettings group HomeXperts has announced the latest areas where it has recruited local property experts. They are Berkshire, Essex, Kent and...

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

**The free photography course for estate agents (part one) offer has now expired. It is still available in special circumstances so...

Dear Sales Doctor, The biggest challenge I’m facing right now is winning more instructions. What advice do you have for my listers...

A network which helps estate agents win more instructions in the land and new homes sector is launching a lead generation...

The Advertising Standards Authority (ASA) has published the details of its investigation into a complaint made against the Law Society. The complaint...

Independent estate agency network The Guild of Property Professionals has announced that its training scheme has been given formal approval. The Associate...

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

We take a break from the relentless election coverage to look at the great fundraising work being carried out by our industry. Once...

Spicerhaart has launched what it calls a talent acquisition team to recruit new agents to the group’s range of brands, as...

Our recent roundtable on the government’s proposed ban on tenant fees generated a selection of tips for growing your business. We’re now...

The founder of the trade group seeking to represent independent agencies says he hopes the National Association of Estate Agents considers...

One of the industry’s best known training operators, TM training & development, is giving away free places on its next five...

The director of a respected mortgage broker is warning that market sentiment is changing with more down-valuations from surveyors and some...

Our recent roundtable on the government’s proposed ban on tenant fees generated a range of tips for growing your business.   We recently...

Pole-axed by politics? Bored of ballots? Well, this is where you can escape from pledges, promises and politicians and instead read...

Many agents will be working hard all weekend but much of the country will be enjoying another long weekend - time,...

A London investment broker says Purplebricks’ share price - currently around 300p - could rise another 50 per cent or more...

There’s no sign yet that the snap General Election is distracting our industry from continuing its fine record of doing good...

Q: What does it say on your business card? Gavriel Merkado, Founder and CEO of REalyse Q: Who are REalyse? REalyse is a big...

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...

The publication of our Strategic Plan, ‘Building the framework for the future’, met with an anticipated degree of positive and not-so-positive...

It’s been another busy week of fund-raising for agents across the industry, sparing time to do good works despite the market...

A new recruitment push by franchise agency operation HomeXperts says its agents - who work from home - earn invoiced commissions...

Women may make better estate agents than men even though males dominate the sales sector, explains one of the industry’s most...

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

When we meet clients, we go out of our way to make a good impression. There’s no reason why we shouldn’t...

Charity takes on many appearances and this section of Estate Agent Today treats all aspects of fund-raising equally - it all...

Over 60% of UK consumers think that Estate Agents’ Photos Are Very Poor To Average A recent survey* by dedicated property photo...

Let’s not be distressed that we’re already over 10 per cent of the way through the year - yes, really -...

Spicerhaart has signed what it describes as one of the world’s top estate agency mentors to work with its teams across...

The chronic shortage of housing supply in the UK relative to demand has been a national issue for decades. The Government...

Two conveyancing sector companies are claiming major advances for their products. Free2Convey, which claims to be the first conveyancing portal offering free...

The Keller Williams franchise agency, one of the largest in the world, is relaunching in the UK on Wednesday with the...

A former Countrywide director is joining estate and lettings agency franchise group Homexperts as its operations director. Mike Gowland, who originally qualified...

The independent estate and letting agents’ group under discussion this week could offer member agents back-office services. The Charter for Independent Estate...

One of the country’s leading estate agency consultants and trainers, Richard Rawlings, this week embarks on a six-week tour of the...

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

Countrywide’s controversial hybrid estate agency business has produced “fantastic results” according to Sam Tyrer, the group’s Managing Director, Retail & London. In...

The flexibility of Foxtons’ business model - especially its ability to control headcount, including the number of agents it employs -...

In a recent landmark Council Tax case, the Court of Appeal (Leeds City Council V Broadley 2016) upheld that the use...

Estate and letting agent training company Agency Mentors has revealed the winner of its competition for ‘most inspirational agent’ in the...

Only a week to the Christmas break and still our industry goes above and beyond the call of duty to raise...

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016.    The soundbite...

Some agents put success down to training; others say it’s done by putting in the hours; many insist one-to-one contact with...

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

Industry training consultancy Agency Mentors is on the search for the country’s most inspirational estate or letting agent. This is the second...

Liz runs her own estate agency in Gateshead. When researchers for the Suzy Lamplugh Trust got in touch earlier in the year to...

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...

Hunters has developed a formally recognised estate agency qualification for its own network of branches.  The qualification - which Hunters claims is...

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

Fears raised over the UK housing market in the wake of the Brexit vote have so far proved to be ‘wide...

An estate agency in Wales has recruited a head of PR with a difference - Moginie James' latest edition to its senior...

A former Lancashire councillor has been banned from entering a local estate agency. Noel O'Brien, who has served as a Labour and...

A hybrid franchise agency is looking for new partners to expand its reach in the Midlands. Campbells says it is looking for...

With the number of new homes being built across the UK still significantly below the level needed to meet demand, housebuilders...

A campaign has been launched to make Bristol the colour capital of the UK by ensuring that more homes are painted...

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

YOPA, the online agency which now has financial investment from Savills, says its instructions have risen five-fold since February. It also says...

Harmony – it’s not always a word that springs to mind when thinking about the world of work. But if you think...

For young people the length and breadth of the UK, Thursday of this week meant that the waiting was over and...

Who are you? Iain White, Business Consultant and, most importantly, father to 4 boys.  I travel frequently with work so to...

By Iain C. White, Agency Mentors One of the best pieces of advice I have been given over the years is to...

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

Britain’s gathering Olympics medal haul is heart-warming, but our heroes in Rio are not the only ones doing great work and...

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

Hello and welcome to another Agents Do Charity, EAT’s weekly round-up of the unseen side of our industry - its work...

Whether you work from a traditional office, a coffee shop or a bedroom, one thing's for sure is that these days...

A man has been banned from going near an estate agency office or its staff after he swore at one of...

It’s the height of holiday season but despite the rival attractions of traffic jams and airport delays, many agents are still...

Another former Countrywide director is in the news, this time for launching a specialist property recruitment, training and consultancy business.  Mike Gowland,...

As promised, this week’s Natter is dedicated to a question and answer session with Peter Brodnicki, the man who has been...

Barely a week goes by without news of the latest disastrous AirBnB experience suffered by an unsuspecting landlord.   Whether it’s damage...

After all the recent Whitehall upheaval we can perhaps get back to business; and first item on the agenda seems to...

A month ago we ran a quiz compiled by compliance training expert David Beaumont - and the results do not make...

CRM software provider Reapit, has teamed up with Agency Mentors to provide training programmes for agents.  Reapit says its agent customers who...

It’s been a remarkable week for Britain and a challenging week for the agency industry - with possibly many more to...

The Property Professionals Support Centre, set up earlier this year to provide compliance advice and training, has launched a free compliance...

Much of the nation’s attention may have been on saying Remain or Leave in the EU Referendum but this enormous decision...

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

No Letting Go have won Bronze at the Lettings Agency of the Year 2016 Awards.   They have been accredited with the Bronze...

You may have heard a lot about 'the cloud' in the last few years. In fact, it's become a bit of...

Cashing in on the publicity surrounding the share price of Purplebricks and recent entries into hybrid estate agency by Countrywide and...

A fair amount of scaremongering has been going on when it comes to money laundering checks, with the eye-watering fines issued...

Access to labour is a continuing problem for the construction industry and may worsen if Britain leaves the European Union, according...

The long-awaited Euro 2016 tournament is here at last and to mark the event, compliance training expert David Beaumont - a...

Let’s face it - the biggest distraction for many estate agents in the coming weeks may well be the Euro 2016...

It's great to hear how new proptech is being embraced by a number of front line agents in order to network...

Countrywide's retail chief says the group's new hybrid joint online and traditional project has involved training agents to change the way...

Dear Sales Doctor, I'm aware I sound robotic when qualifying an applicant and don't know how to change it; any ideas? When an...

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...

Last few seats in Manchester. Use “June50” to get £50 off. “Social media is like exercise. We know that we should do it...

Q: What does it say on your business card? Director of Business Development Q: Who are PayProp? PayProp is an automated payment and reconciliation...

Over 60 estate agencies have signed up to attend the OnTheMarket Action Group seminar on Monday at which legal representatives will...

Finding the right estate agency software supplier can be difficult and time-consuming. It's increasingly important to find a partner that suits your...

Rebel agents unhappy with the beleaguered portal OnTheMarket have set up a website with plans of a meeting with legal representatives...

Two initiatives appear to show efforts by the conveyancing industry to make its house transaction processes quicker and more appropriate to...

Dear Sales Doctor, About 90% of my valuations end in the vendor saying to me “your fees are too expensive” and with...

It’s London Marathon weekend and while plenty of agents do great charity work in other ways, this event is always a...

Agent members of OnTheMarket who contacted an action group set up following grievances about the portal have been invited to a...

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

Keller Williams UK has appointed an agent with financial services experience to focus on recruiting more agents for the firm’s London...