Archive

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

Some two thirds of agents and other property professionals who have worked alone have suffered an incident endangering their safety, according to...

More than 10,000 certificates have been awarded to agents who have taken Rightmove’s first modular training. This is an accredited GDPR course...

The stamp duty holiday concluded at midnight, marking the end of the busiest period for the industry - all parts of...

Hunters, now part of The Property Franchise Group, has announced its first so-called ‘Personal Agent’ signing - and says it’s ideal...

Former BBC Director General Greg Dyke has been revealed as the man behind a £35m project to developer a historic part...

Hello and welcome to the first PJT of autumn - an update on who’s moving where right now. Please let us know...

A Hertfordshire-based hybrid agency has released a surprising and some might argue refreshing message, saying it’s not interested in size as...

It’s been a dramatic week in the world of politics – and this has led to another new Housing Secretary, in...

The end of the stamp duty holiday, which was introduced in July 2020, is now only a few weeks away. The upcoming...

The property market is unlikely to enter a last-minute rush before the final stamp duty holiday ends in October, research claims. Analysis...

Since the announcement of the Regulation of Property Agents (RoPA), an increasing amount of Principle, Partners and Directors (PPD) from the...

There are some parts of the world, including in both the Northern and Southern hemispheres, where estate agent isn’t seen as...

There’s a lot being said about how the workforce will operate in the post-pandemic world. We’re still largely remote at Homesearch but as...

Admin teams in most businesses are often the lynchpins that ensure compliance and deal with issues in order to keep the...

An estate agency is celebrating its 21st anniversary by launching a new ‘realtor’ franchise model based on enhanced technology and personalised...

Hello and welcome to another round-up of our industry’s wonderful work for good causes. Before we salute this week’s heroes, our usual...

Tim Balcon, who lasted just four months in the role of Propertymark chief executive before a mystery resignation, has now become...

Purplebricks has this morning confirmed that it’s ending its self-employed Local Property Experts operation and is moving to “a fully employed model...

It’s a great sign of our slow but reassuring return to normality when much-missed fundraising events make a welcome comeback -...

Thirty-five years after London estate agent Suzy Lamplugh disappeared, the trust that bears her name is calling for action to address...

Students at a high school have been given an insight into the career opportunities in the property sector. The sixth formers from...

Boomin has announced the appointment of six agents, described as independent representatives, who are now on the new portal’s strategic board. The...

It’s a big ask to expect anyone to suddenly change what they have always done, particularly if their results have proven...

An online estate agency is launching a quasi franchise operation it calls Agency In A Box and claims applicants will “effectively”...

A new team of managers at one of the country’s best known franchise brands hopes to promote the concept amongst agents. Hunters...

Working in real estate can be incredibly rewarding, but it takes a lot of hard work to be able to succeed...

As we slowly ease out of lockdown and back to something closer to normality, some legacies of the pandemic will be...

A former England international is an early graduate of a new estate agency academy in Yorkshire. Rebecca Rayner, a former England under-18...

In the world of football – very topical at the moment, as we all enjoy the Euros – there is an...

A PropTech entrepreneur is urging agents to maximise their training on existing PropTech to ensure they optimise its effectiveness. Anton Babkov, chief...

There are just three working days until the end of the stamp duty holiday for most buyers. That’s not even enough time...

It’s been another terrific week for good deeds by our industry - so often under-reported but so important for agents and...

A self employed franchise estate agent business model has been launched by one of the brands in The Property Franchise Group. Hunters...

Kerfuffle founder Simon Whale has given Estate Agent Today readers three top tips for improving their performance. The trio of suggestions -...

Hello and we’re at the end of another week celebrating all those in our industry who do great work. And this...

New data shows no let-up on the pressure on the conveyancing sector as the stamp duty holiday and the broader economic...

Banking has gone through radical changes in the past few years, in step with technology and the sheer amount we can...

In this week’s In Conversation Today, I am delighted to chat with Lucy Morton, Head of Residential Agency at JLL, about...

In the previous edition of PropTech Today, Nathan Emerson highlighted the importance of effective implementation, linking poor staff engagement to the...

Sarah Edmundson, the chief executive of the Agents Together charity - set up by the Bruce brothers, Michael and Kenny -...

With property fraud on the rise and an ever-increasing number of transactions taking place in the lettings sector, having strict anti-money laundering...

We recently conducted a survey and discussion session with estate and lettings agencies called Agency panel - Cut through the noise...

It’s great to enjoy hospitality inside now...but it’s even better to fundraise, perhaps outside in the spring and summer weather. It’ll...

An industry provider has created a free e-book for agents explaining the latest must-have - a Tech Stack. Tech provider Rex has created...

We know the industry-wide statistic that more than 50% of all vendors end up selling with the second (or sometimes third)...

In the first of our revamped PropTech Today series - which will see six industry experts discussing a range of issues...

Propertymark is backing the current Mental Health Awareness Week - and says the market boom is a possible cause of additional...

Whilst it was once seen as a way to sell niche or run-down properties, auction is now a mainstream method of...

Propertymark Qualifications is reporting a surge in exams being taken and booked as restrictions ease allowing test centres to reopen. Since they...

The anti-money laundering compliance service that is now part of data company LonRes is holding a training session for Rightmove member...

We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...

Keller Williams now boasts 377 estate agency partners across the UK - agents that have set up and run their own...

In this week’s In Conversation Today, I chat with Fine & Country UK’s managing director Nicky Stevenson, one of the most...

Independent estate agency Dacre, Son & Hartley plans to significantly grow its franchise network across Yorkshire and beyond. Dacres currently employs 125...

In my previous Estate Agent Today feature, I endeavoured to explain the key differences between APIs and Apps, to help improve...

This time out, I speak to one of the industry’s biggest-hitters. Adrian Gill may have retired from frontline agency, having had...

Our recent state of the property nation survey, which yielded nearly 350 responses from directors to junior negotiators, and many others...

The last property event I attended in person – and I think the last physical property event held all told –...

The property market has performed strongly in recent months  as the impact of the pandemic has encouraged more people to move...

Mental health – and the importance of good mental health – has become a vital thing for all of us in...

Targeting the specialist student rental market can be rewarding for letting agents and landlords if they take the right approach. The current...

Agents who use cheap PropTech could end up spending a lot more than they expect, according to an industry expert. Anton Babkov,...

Normal life still seems far away so there hasn’t been the usual spotlight on a good-news-feeling that comes every year on...

The Guild of Property Professionals says it’s had a strong response to the launch of its Ofqual-accredited Level Three Agency Qualification. It...

Who are you and what does it say on your business card? Hi, I’m Kersteen McConnell and I am a Business Development...

The Guild of Property Professionals is to offer a formal agency qualification as it goes increasingly on the offensive in a...

Uncertain market means additional revenue streams are more important than ever The last year has been an uncertain period for many business...

This week’s interviewee in the ‘In Conversation Today’ hotseat is a man better placed than most to shed some light on...

If it’s Monday, it’s jobs news day on EAT - welcome to the latest update. Want to be featured in our next...

One of the biggest trends in recent times, as a direct result of the pandemic, is the concept of working from...

Over the last year, the majority of the UK workforce will have spent some time working from home as a result...

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

The head of a PropTech platform wants financial penalties on conveyancers if transactions miss deadlines. “The only way to accelerate the current...

  Who are you and what does it say on your business card?  Mark Meyer, CEO, Meyers Franchising What is Meyers and what...

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

We know the industry-wide statistic that more than 50% of all vendors end up selling with the second (or sometimes third)...

When it comes to communications, Propertymark could do with a lot fewer confidentiality agreements and a lot more transparency. And I...

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

A huge number of additional transactions completing in the next few weeks due to the stamp duty holiday provides estate agents...

Industry supplier Kerfuffle and high-profile training service Marvellous have launched a competition for the children of agents and suppliers. The kids are...

The impact of the Covid-19 pandemic and shifting tenant requirements are reinforcing the need for good broadband in the rental market...

Propertymark’s qualifications division says it’s seen a 30 per cent rise in apprenticeship registrations since the start of this year. In a...

Some 100 new apprentice estate agents are to be recruited in London. Dexters, which has 70 offices across the capital including 12...

At the back-end of last year and the start of this, the biggest news stories in town – besides debates over...

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...

It’s been some time since online agencies have ventured into crowdfunding to raise investment, but easyProperty has now done so -...

The new chief executive of Propertymark, now combining five agency trade bodies including the NAEA and ARLA, has no experience at...

Propertymark, combining both the National Association of Estate Agents and the Association of Residential Letting Agents, claims to speak for the...

High profile agency owner Sean Newman is offering his entire self-employed team of 100 agents and mortgage advisors a chance for...

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

Property auctioneer Pugh, which has 11 offices across the UK, has unveiled bespoke new technology to support its work with estate...

Estate agencies have been named by HM Revenue & Customs for breaching anti-money laundering regulations. The list of those breaching the rules...

A customer due diligence training webinar is being held for Rightmove members next week. This is the third anti-money laundering training webinar...

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...

Ever since the initial ripples of innovation in the 1990s, PropTech has proceeded to reshape our market beyond recognition; going on...

A survey conducted by charity Agents Together suggests a large majority of industry people would like to see more focus on...

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...

A London estate agency chief executive says agents "have become good at pretending that they are qualified and regulated when the...

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

We are on the threshold in December with the pandemic still dominating but we’re delighted there is still positive jobs news...

Who are you and what does it say on your business card? Vicky Quinn-Campbell – Sales and Marketing Director What is ‘company name’...

The agency industry’s new leaders for the coming year have expressed strong support for reform recommendations promoted by the Regulation of...

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

Hello and welcome to your regular Friday charity round-up from the industry - appropriately enough on the day of the latest...

A former London estate agency owner and finalist on The Apprentice says he’s now returning to the sector to sell new-builds. Jamie...

The ESTAS awards service and the Agents Together foundation are entering into a partnership. That means all ESTAS customer agents will be...

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...

David Cox is joining Rightmove next week in a dramatic return to the industry. Cox left the ARLA Propertymark in late July after...

Hello and welcome to the start of a new week and a new edition of Property Jobs Today, your chance to...

When letting agents are preparing to migrate from one piece of client accounting software to another, it can sometimes seem like...

A PropTech platform wants to find out agents’ views on a range of industry issues - and that includes whether they...

Gary Keller is stepping down from his post as chief executive of the global Keller Williams estate agency empire. Although operating chiefly...

Who are you and what does it say on your business card? Lee Rix - Head of Business Development What is ‘company name’...

Hello and at the start of another working week, welcome to our regular jobs slot announcing who’s moving where within the...

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

A new customer service award category at The ESTAS will see agency networks competing against each other for the first time.  Networks...

At mio, we often have conversations with Estate Agency firms who have a dedicated sales progresser in their team. Whilst there...

It’s no surprise the mainstream news remains dominated by coronavirus - not so much the actual effect of it right now,...

A self-employed agent has gone public to lavish praise on the mentoring scheme which is part of the Agents Together charity. Cameron Carter,...

The new president of NAEA Propertymark says one of her key objectives for the year ahead is to prepare the industry...

Fine & Country has revealed its latest branch - a West Wales office opening for business on Tuesday. It will initially cover...

A former agency director and owner with three decades of experience in the industry has set up a coaching and training...

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...

One of the UK’s market centres set up by US-led agency Keller Williams has strongly defended its policy of recruiting newcomers...

Hindsight is 20-20 vision, of course, and we can all see things we did ‘then’ that we would not do ‘now’....

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

The government’s new Kickstart scheme is the ideal way for agents to encourage new talent without incurring any cost. That’s the view of The...

Hunters has announced the launch of an additional franchise office at Torquay in Devon. The branch is a conversion of local independent...

If a week is a long time in politics (an old phrase, for younger readers), then a year is a very long...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

One of the industry’s leading trainers and consultants has launched a range of 15 new online training modules covering sales skills,...

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

Who are you and what does it say on your business card? Jon Horton, Product director of sales progression platform, mio What does...

A London agency says it’s seen over 30 new agents join its hub franchise operation during the lockdown, taking the total...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

The chief executive of the National Association of Estate Agents, Mark Hayward, is to retire at the end of this year.  The...

Haart - one of the brands owned by Spicerhaart, which laid off staff in the first hours of the pandemic -...

Purplebricks is starting a new wave of TV advertisements today, continuing its theme from earlier this year as a sponsor of...

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

Industry veteran Harry Hill, a former chairman of Countrywide and founder of Rightmove, has now become a mentor at the new...

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

US-originated estate agency Keller Williams claims to be the fastest growing in the UK as a result of 29 agents joining...

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

The brothers who founded Purplebricks - Michael and Kenny Bruce - have returned to the agency industry for the first time...

A survey of estate agents conducted through trade publications has revealed that market uncertainty and the handling of transactions within government...

A former Purplebricks chief has become managing director of an agency aiming to be a national brand. Jim Harris - a former training...

The well-known chief executive of Fine & Country, David Lindley, is standing down. An announcement from the agency came late this morning...

A mystery group, believed to consist of high-level former agents and suppliers, is asking the industry for its feedback on current...

New figures released by Foxtons this morning show a collapse in commission income to the agency during the Coronavirus period. Sales commissions...

The Royal Institution of Chartered Surveyors has revised its Anti-Money Laundering guidance in the light of Coronavirus. It says the scale of...

It’s another Bank Holiday weekend and the first since lockdown was eased and the housing market returns - so perhaps a...

During March, the coronavirus pandemic put the brakes on the property market with an enforced period of shutdown. However, almost two...

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

Over the past few weeks, estate agents have been forced to close high street branches and adapt to working from home,...

Rightmove says it’s to launch its biggest ever national marketing campaign in a bid to kick-start the market once lockdown eases. The...

Virtual viewings are here to stay and will continue long after lockdown eases according to the head of a PropTech group. Babek...

Zoopla is launching a series of Skills Sessions to support agents through the Coronavirus crisis.  The sessions are free to join and...

Let me start by wishing everyone well in these uncertain and precarious times. I truly hope you, your families, friends and...

The government has amended the eligibility criteria and will allow some agents' commission payments to be included in claims for Furloughed...

Individual franchisees operating under the Winkworth banner are receiving what the company calls “comprehensive help” on a range of issues, including...

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

Purplebricks Local Property Experts are asking sellers who are not allowing agents into their homes during the virus crisis to draw...

LSL Property Services says one of its measures to “rightsize” the organisation during the Coronavirus crisis will be to put agents...

Industry…we salute you. We thought we may have no good deeds to pass on to readers this week because of the...

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

Property expert Phil Spencer will soon be sharing his unique insight into Move iQ’s engaged consumer audience alongside advice from other...

There’s been a huge change in the way estate agencies operate in recent years, with far more focus on marketing properties...

Training operator The Able Agent is to include a module on the Modern Method of Auction in its future programme.  Charlotte Jeffry-Campbell,...

Your business may be growing quicker than you could ever imagine which is great when it comes to raising brand awareness....

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does it...

Hello and because it’s Friday there are two pieces of good news: it’s nearly the weekend and it’s the day for...

Keller Williams has announced another new market centre, and this time its operating principal is a former Purplebricks territory owner.  JP Downes...

Hunters has become one of the first major agencies to reveal the gender balance of its staff - and 60 per...

Hello and another Monday means PJT Day, your regular update on movers in the industry - and it’s March already. If there...

The Atlantic Ocean is a vast space – some 4,000 miles eastwards across from the USA until land is met again....

When Wolverhampton estate agency Thomas Harvey opened its doors more than 50 years ago, mortgages weren’t really part of the equation...

Hello - it’s Monday and so it’s PJT, where you can catch up on the industry major moves of recent days. Please...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

Who are you? Jed Topping, Business Development Executive for Virgin Media How can sales and letting agents work with Virgin Media to earn extra revenue?...

A new national agency concept - eXp UK - has revealed that it has recruited over 50 agents in its first...

Hello and welcome to the start of a new week - and it’s been a frantic seven days since the last...

As residential sales and lettings professionals we are conditioned to adapt to change, it’s the nature of the profession. However, developments...

A new market centre operating as a hub for freelance agents has opened in Glasgow. Called KW Evolve it is a Keller...

Hello and welcome to the latest PJT - your regular Monday fix of who’s moving where in our industry. As ever, a...

Hello and welcome to the last day of January, Brexit Day and - perhaps most importantly - the latest edition of...

'It's a recipe, not a menu' is a mantra championed by a host of Keller Williams' millionaire estate agents. But what are...

Suddenly Brexit Day is nearly here. It may have taken three and a half years from the Referendum but the UK will,...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...

The Property Ombudsman role is being advertised. The current Ombudsman, Katrine Sporle, is giving up the role in November after five years in...

A new branch of Keller Williams UK - operating from a so-called market centre office rather than a traditional shopfront branch...

Hello and welcome to the first PJT of 2020 - a new decade and, for many, a time of new opportunities. We’re always...

There’s a warning today that Rightmove could be vulnerable to losing its number one portal status because it has such a...

Nicky Stevenson, formerly the managing director of the Property Academy, has quit hybrid agency Keller Williams UK after just eight months. Stevenson’s...

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...

Zoopla has repelled a cyber attack on its Alto property software - with no breach of customer agents’ personal data. It has...

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...

A statement made by Purplebricks in its trading statement yesterday appears to fly in the face of statements it has made...

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

US-based Keller Williams is going to open its next market centre in West Sussex - the latest example of what it...

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

It’s beginning to look a lot like…we’re running a very popular service for agents, as we’ve been inundated with more fund-raising...

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...

It normally costs estate or lettings agents £10,000 to buy a franchise for the online company called The Good Estate Agent...

Election time means setting out your stall and getting support - so how about a vote of confidence for those agents,...

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

Hello and welcome to the regular Monday Property Jobs Today feature, your chance to catch up with who’s moving where in...

The big question for the industry at the moment is the cost and future of portals.  This is especially key for agents...

Well there’s little doubt that after this week’s weather winter is well on the way - the perfect time for fund-raising...

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

Being a market leader means staying on top of industry trends. The more aware you are of what's happening in the...

One of the earliest British estate agencies to adopt the model of using self-employed or freelance agents operating under the same...

A survey suggests that 15 per cent of people who work in the real estate sector feel unsafe at work. This figure...

The US-based real estate firm Keller Williams says it is aiming to be this country’s leading agency training organisation. Ben Taylor, who...

An estate agency service in the Lake District has rolled out a new benefit to all its staff - and in...

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...

In an increasingly aggressive UK right now, it’s worth remembering that most people just want to get along and do good...

As an agent, it’s part of your role to protect and advise your clients throughout the buying and selling process. Mortgages are...

The Federation of Independent Agents, the new trade group set up in May, is holding its first conference this week.  The FIA...

Robert Anderson, Branch Manager at William H Brown in Leicester shares how sales progression and communication tool, mio, has created a...

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

HM Revenue & Customs has revealed that the original Emoov online agency has been fined for breaches of money laundering regulations. HMRC...

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

Who are you and what does it say on your business card? I’m Simon Trippett – Partner at The Property Centre. What services...

A hybrid estate and lettings agency operating currently in Manchester, Liverpool and others parts of the north of England has told...

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

If you thought - perhaps hoped - that five weeks of prorogued Parliament meant a break from politics, think again: the...

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...

A fraudster who claimed to be an estate agent has been jailed for four years after conning vulnerable women into giving...

Three former online estate agency founders - including the controversial Russell Quirk - are going into mainstream full fee agency. They are...

There’s plenty of action in and around Westminster these days, but while the political temperature rises, the marvellous work of agents,...

Knight Frank has expanded its residential London network with the addition of a new South Bank office. While many agencies have shut...

Rightmove’s blog suggests that pro-standard photos can increase enquiries by up to four times, but how do you make great photos? You...

The Guild of Property Professionals is launching its second tour of 2019 with an added bonus - a free training session...

A former Local Property Expert and manager at Purplebricks has gone on record to reveal what it was really like to work...

Richard Rawlings’ annual roadshow opens on September 3 with the first of 17 stops across the UK, each giving a three...

Yes it’s Monday, so it’s another edition of PJT, your guide to the key moves and changes in the agency and...

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

Welcome to this week’s ADC…and what a week it’s been. Politics? No, hot air of a different kind - the weather.  Yet...

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

Hello there - if it’s Friday it’s Agents Do Charity, and as we prepare for a hot weekend for Glastonbury revellers...

A former Territory Owner at Purplebricks, who at one time managed 11 Local Property Experts, has spoken out in support of...

Recent figures from the Federation of Small Businesses (FSB) have revealed a rather worrying landscape for small business owners across the...

Nomination for the Propertymark Qualifications Awards 2019 are now open - and they present a chance to celebrate colleagues or employers...

A series of damning reviews about Purplebricks’ working environment, apparently written by existing and former staff, have appeared online. Indeed is a...

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

The Royal Institution of Chartered Surveyors is running a Certified Property Measurer course aimed at training agents and others in the...

The Innovative Collaboration Group - a collection of high-profile tech suppliers to the agency industry - has unveiled a raft of new...

NAEA and ARLA Propertymark have launched an initiative called Propertymark Inspire to promote training and compliance awareness amongst agents.  A statement says the...

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

London agency Chestertons is launching a franchise offering which will allow businesses outside of the capital to operate under the Chestertons...

Landmark Information’s online valuation tool SmartVal is being retired by the company, with agents who use it being advised to switch to...

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...

Hello and welcome to another one of those great long weekends that come along often at this time of year -...

Countrywide has named a senior businesswoman as chair of its controversial remuneration committee which was at the centre of a row...

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

The London Marathon may be just one of literally thousands of fund-raising events but we know it’s a favourite with many...

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

No, this isn’t about Brexit. But as the saga of leaving the EU is likely to bring about the downfall of...

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

Experienced sales trainer Boyd Mayover, co-founder of Sales Doctors, explains how agents can overcome price objectives, impress prospective clients and offer...

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

Hello, it’s that time of the week again when we look at the latest recruitment and appointment news in the industry. Just...

Welcome to another ADC, the weekly round-up each Friday of agents’ great fund-raising work.  This week we show the diversity of charitable...

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

The property industry is making “important strides” towards gender balance according to a new report - and it says more respect...

The founder of the Hunters franchise agency group, Kevin Hollinrake - now a Conservative MP - is the latest parliamentarian to...

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

Hello - here we are once again with the weekly round-up of key moves in the agency and related industries. We’re letting...