x
By using this website, you agree to our use of cookies to enhance your experience.
KEYWORD "Training" - 361 RESULTS
What does the new RICS Home Survey Standard mean for agents?

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...

14 December 2019

From: Features

Purplebricks: so what do Local Property Experts REALLY earn?

A statement made by Purplebricks in its trading statement yesterday appears to fly in the face of statements it has made...

13 December 2019

From: Breaking News

Is home purchase via blockchain now closer to becoming mainstream?

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

11 December 2019

From: Sponsored Content

US agency Keller Williams takes off with new centre at Gatwick

US-based Keller Williams is going to open its next market centre in West Sussex - the latest example of what it...

02 December 2019

From: Breaking News

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Agents Do Charity - as December arrives and temperatures fall…

It’s beginning to look a lot like…we’re running a very popular service for agents, as we’ve been inundated with more fund-raising...

29 November 2019

From: Breaking News

EA Today: mio welcomes a refreshing take on estate agents’ attitudes to sales progression

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...

27 November 2019

From: Sponsored Content

Online agent slashes franchise fee and says: ‘Make me an offer’

It normally costs estate or lettings agents £10,000 to buy a franchise for the online company called The Good Estate Agent...

26 November 2019

From: Breaking News

Agents Do Charity - a great manifesto for good causes…

Election time means setting out your stall and getting support - so how about a vote of confidence for those agents,...

22 November 2019

From: Breaking News

Why agents need to embrace the incremental revenue

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

20 November 2019

From: Features

Property Jobs Today - if it’s Monday, it’s who-moves-where time...

Hello and welcome to the regular Monday Property Jobs Today feature, your chance to catch up with who’s moving where in...

18 November 2019

From: Breaking News

Portals: How much does YOUR branch pay?

The big question for the industry at the moment is the cost and future of portals.  This is especially key for agents...

15 November 2019

From: Breaking News

Agents Do Charity - the wet-and-cold start-of-winter edition...

Well there’s little doubt that after this week’s weather winter is well on the way - the perfect time for fund-raising...

15 November 2019

From: Breaking News

Cash incentives for network’s lead generation and training

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...

05 November 2019

From: Breaking News

Community-based letting agencies have a future in physical form

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

02 November 2019

From: Features

A focus on professional development could improve our industry

Being a market leader means staying on top of industry trends. The more aware you are of what's happening in the...

02 November 2019

From: Features

Pioneer firm for self employed agents on the prowl for new recruits

One of the earliest British estate agencies to adopt the model of using self-employed or freelance agents operating under the same...

24 October 2019

From: Breaking News

15% of estate agency sector workers feel unsafe at work - apparently

A survey suggests that 15 per cent of people who work in the real estate sector feel unsafe at work. This figure...

24 October 2019

From: Breaking News

UK agents promised true wealth if they follow US-style industry training

The US-based real estate firm Keller Williams says it is aiming to be this country’s leading agency training organisation. Ben Taylor, who...

16 October 2019

From: Breaking News

Agency takes pioneering role during #MentalHealthAwarenessWeek

An estate agency service in the Lake District has rolled out a new benefit to all its staff - and in...

14 October 2019

From: Breaking News

LonRes snaps up anti-money laundering training and compliance service

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...

01 October 2019

From: Breaking News

Will the current political landscape encourage Generation Rent to vote?

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...

28 September 2019

From: Features

Agents Do Charity - let’s stay calm and carry on doing good work

In an increasingly aggressive UK right now, it’s worth remembering that most people just want to get along and do good...

27 September 2019

From: Breaking News

Why agents need to warn clients about mortgage fraud

As an agent, it’s part of your role to protect and advise your clients throughout the buying and selling process. Mortgages are...

26 September 2019

From: Sponsored Content

Independent agents’ group holding inaugural conference this week

The Federation of Independent Agents, the new trade group set up in May, is holding its first conference this week.  The FIA...

24 September 2019

From: Breaking News

mio gives new direction to William H Brown’s sales progression

Robert Anderson, Branch Manager at William H Brown in Leicester shares how sales progression and communication tool, mio, has created a...

23 September 2019

From: Sponsored Content

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

Former Emoov agency fined for anti-money laundering breaches

HM Revenue & Customs has revealed that the original Emoov online agency has been fined for breaches of money laundering regulations. HMRC...

20 September 2019

From: Breaking News

Power to the People

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

19 September 2019

From: Features

Simon Trippett, Partner at The Property Centre

Who are you and what does it say on your business card? I’m Simon Trippett – Partner at The Property Centre. What services...

18 September 2019

From: 60 Second Interview

Hybrid agency brand seeks to spread nationwide with franchisees

A hybrid estate and lettings agency operating currently in Manchester, Liverpool and others parts of the north of England has told...

18 September 2019

From: Breaking News

Is mis-measurement of homes by agents the next PPI scandal?

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

17 September 2019

From: Breaking News

Party Conferences: what agents should look out for

If you thought - perhaps hoped - that five weeks of prorogued Parliament meant a break from politics, think again: the...

14 September 2019

From: Features

Estate agency is changing

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...

11 September 2019

From: Features

Jail for fake estate agent who conned thousands out of women

A fraudster who claimed to be an estate agent has been jailed for four years after conning vulnerable women into giving...

10 September 2019

From: Breaking News

Three top online chiefs abandon sector and buy into full-fee agency

Three former online estate agency founders - including the controversial Russell Quirk - are going into mainstream full fee agency. They are...

09 September 2019

From: Breaking News

Agents Do Charity - forget the election, what about the fund-raising?

There’s plenty of action in and around Westminster these days, but while the political temperature rises, the marvellous work of agents,...

06 September 2019

From: Breaking News

High end agency opens new training centre in London branch

Knight Frank has expanded its residential London network with the addition of a new South Bank office. While many agencies have shut...

05 September 2019

From: Breaking News

What kit do I need for sensational photography?

Rightmove’s blog suggests that pro-standard photos can increase enquiries by up to four times, but how do you make great photos? You...

21 August 2019

From: Features

Twitter, FB or Instagram: agents urged to boost social media performance

The Guild of Property Professionals is launching its second tour of 2019 with an added bonus - a free training session...

20 August 2019

From: Breaking News

Purplebricks: an insider’s story of what it was REALLY like

A former Local Property Expert and manager at Purplebricks has gone on record to reveal what it was really like to work...

16 August 2019

From: Breaking News

Rawlings Roadshow pledges no-holds-barred inspiration for agents

Richard Rawlings’ annual roadshow opens on September 3 with the first of 17 stops across the UK, each giving a three...

16 August 2019

From: Breaking News

Property Jobs Today - the industry's latest moves and appointments

Yes it’s Monday, so it’s another edition of PJT, your guide to the key moves and changes in the agency and...

12 August 2019

From: Breaking News

New Regulator: Countrywide welcomes reform but warns it’ll be tough

Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...

05 August 2019

From: Breaking News

Property Natter - what’s it like to work for the world’s biggest agency?

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

27 July 2019

From: Features

Agents Do Charity - the Phew What A Scorcher edition...

Welcome to this week’s ADC…and what a week it’s been. Politics? No, hot air of a different kind - the weather.  Yet...

26 July 2019

From: Breaking News

Attracting genuine movers – why agents need the right software and website

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

23 July 2019

From: Sponsored Content

New industry regulations: clarity and speed are vital

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

22 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

All Change: new regulator, licensing and qualifications proposed for agents

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

18 July 2019

From: Breaking News

Agents urged to ‘get ahead of the game’ on mandatory qualifications

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

18 July 2019

From: Breaking News

Becky Howes, Account Manager of mio

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

05 July 2019

From: 60 Second Interview

Following Scotland’s lead – what next for England’s PRS regulation?

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

29 June 2019

From: Features

Agents Do Charity - and we're striking the right chord...

Hello there - if it’s Friday it’s Agents Do Charity, and as we prepare for a hot weekend for Glastonbury revellers...

28 June 2019

From: Breaking News

In Praise of Purplebricks: a senior estate agent speaks out

A former Territory Owner at Purplebricks, who at one time managed 11 Local Property Experts, has spoken out in support of...

24 June 2019

From: Breaking News

Can franchising help independents to futureproof their businesses?

Recent figures from the Federation of Small Businesses (FSB) have revealed a rather worrying landscape for small business owners across the...

22 June 2019

From: Features

In it to win it: Nominations open for Propertymark Qualifications Awards

Nomination for the Propertymark Qualifications Awards 2019 are now open - and they present a chance to celebrate colleagues or employers...

20 June 2019

From: Breaking News

Purplebricks workforce turns on agency with string of damning reviews

A series of damning reviews about Purplebricks’ working environment, apparently written by existing and former staff, have appeared online. Indeed is a...

19 June 2019

From: Breaking News

Agents Do Charity - another weekend of wonderful fund-raising…

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

07 June 2019

From: Breaking News

Measuring Up - bid to improve floorplan accuracy and consistency

The Royal Institution of Chartered Surveyors is running a Certified Property Measurer course aimed at training agents and others in the...

05 June 2019

From: Breaking News

New ‘tech solutions group’ for agents unveils high-profile suppliers

The Innovative Collaboration Group - a collection of high-profile tech suppliers to the agency industry - has unveiled a raft of new...

30 May 2019

From: Breaking News

NAEA and ARLA launch training and compliance service for agents

NAEA and ARLA Propertymark have launched an initiative called Propertymark Inspire to promote training and compliance awareness amongst agents.  A statement says the...

29 May 2019

From: Breaking News

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

Historic London agency aims to expand with new franchise offering

London agency Chestertons is launching a franchise offering which will allow businesses outside of the capital to operate under the Chestertons...

10 May 2019

From: Breaking News

Instant valuation tool being ‘retired’ with agents advised to switch

Landmark Information’s online valuation tool SmartVal is being retired by the company, with agents who use it being advised to switch to...

07 May 2019

From: Breaking News

Independent agents’ new FIA group reveals bespoke training for members

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

03 May 2019

From: Breaking News

Fees Ban, compliance and new business on agenda at Guild's roadshows

The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...

03 May 2019

From: Breaking News

Agents Do Charity - and here’s another long weekend to fund-raise…

Hello and welcome to another one of those great long weekends that come along often at this time of year -...

03 May 2019

From: Breaking News

Countrywide’s new pay chief takes over as share price hits another low

Countrywide has named a senior businesswoman as chair of its controversial remuneration committee which was at the centre of a row...

01 May 2019

From: Breaking News

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Agents Do Charity - and good luck to Marathon runners this weekend…

The London Marathon may be just one of literally thousands of fund-raising events but we know it’s a favourite with many...

26 April 2019

From: Breaking News

New industry Trading Standards team has just 14 to cover sales and lettings

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

23 April 2019

From: Breaking News

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

Impact of the Tenant Fees Act - how can agents cover their costs?

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

13 April 2019

From: Features

So farewell Theresa May and thanks for...well, not much

No, this isn’t about Brexit. But as the saga of leaving the EU is likely to bring about the downfall of...

13 April 2019

From: Features

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Maintaining fees and winning instructions – key questions answered

Experienced sales trainer Boyd Mayover, co-founder of Sales Doctors, explains how agents can overcome price objectives, impress prospective clients and offer...

10 April 2019

From: Features

Agents’ qualifications could produce higher fees, more business - claim

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

10 April 2019

From: Breaking News

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

Property Jobs Today - all the industry’s top moves....

Hello, it’s that time of the week again when we look at the latest recruitment and appointment news in the industry. Just...

08 April 2019

From: Breaking News

Agents Do Charity - this week ranging from mental health to art

Welcome to another ADC, the weekly round-up each Friday of agents’ great fund-raising work.  This week we show the diversity of charitable...

05 April 2019

From: Breaking News

Investing in people is key to your success – PropTech is neither a replacement nor exception

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

04 April 2019

From: Sponsored Content

More flexible working key to improving gender imbalance in property

The property industry is making “important strides” towards gender balance according to a new report - and it says more respect...

26 March 2019

From: Breaking News

Hunters' founder becomes latest MP to join TPO Conference panel

The founder of the Hunters franchise agency group, Kevin Hollinrake - now a Conservative MP - is the latest parliamentarian to...

22 March 2019

From: Breaking News

Top industry suppliers form new group offering agents ‘tech solutions’

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...

20 March 2019

From: Breaking News

Why ongoing training and support is crucial for new software

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

19 March 2019

From: Sponsored Content

Property Jobs Today - latest moves in and around the industry...

Hello - here we are once again with the weekly round-up of key moves in the agency and related industries. We’re letting...

18 March 2019

From: Breaking News

Agents Do Charity - in pole position for more fund-raising...

You can tell it’s the onset of spring by the fact that this weekend sees the start of the Formula 1...

15 March 2019

From: Breaking News

AML Fines for estate agents published

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

13 March 2019

From: Sponsored Content

Mikus Opelts, CEO of Giraffe360

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

05 March 2019

From: 60 Second Interview

Purplebricks Uncovered: What it's like to be a Local Property Expert

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

04 March 2019

From: Breaking News

Why staff training is key to PropTech success

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

02 March 2019

From: Features

Well-known regional four-branch independent agency rebrands as Hunters

Well-known Essex and Hertfordshire agency Mullucks Wells is rebranding as part of the Hunters Group. Mullucks Wells will remain independently owned but...

28 February 2019

From: Breaking News

Agency’s big training investment as it bids to be ‘number one on High Street’

A new training and development team has been set up by Connells Group. It’s designed - in the company’s words - “to...

21 February 2019

From: Breaking News

New group fighting for independent agencies wins big early support

A new group called the Federation of Independent Agents has been set up as a network of like-minded independent agents who...

18 February 2019

From: Breaking News

Boris visits an estate agency - not his special place in hell, presumably

He may not yet have had time to produce a Brexit plan but Boris Johnson has at least had a few...

08 February 2019

From: Breaking News

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING!

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING! In our last article, we highlighted some really important and shocking stats...

07 February 2019

From: Sponsored Content

Purplebricks get shirty with Six Nations marketing coup

As eagle-eyed readers may have discovered over weekend, Purplebricks is the new back-of-shirt sponsor of the Scotland national team throughout the...

04 February 2019

From: Breaking News

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

Agents Do Charity - and here's proof it's not remotely grim up north...

There’s a distinctly northern flavour to some of the great fund-raising this week - and in particular Yorkshire. This isn’t the only...

01 February 2019

From: Breaking News

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

NAEA and Guild back government's new Housing Complaints service

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

25 January 2019

From: Breaking News

Agents Do Charity - a bumper back-to-business edition

The industry is back to full-strength on its fund-raising judging from our virtual postbag this week with many new reports of...

25 January 2019

From: Breaking News

Tom Durrant, Director of Doctor Photo

Are you a real Doctor? Not in the conventional sense no, sorry to disappoint! I’m Tom Durrant and I’m the Creative Director...

09 January 2019

From: 60 Second Interview

Happy New Year and every success - our wish from Estate Agent Today

As 2018 ticks away and 2019 beckons, it’s time for everyone at Estate Agent Today to wish you, your family and...

31 December 2018

From: Breaking News

The top 10 property personalities of 2018

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

28 December 2018

From: Features

Property Jobs Today - this year's final update on new appointments

If you thought Christmas Eve meant no more news in terms of industry movers and shakers…well, think again - we’ve one...

24 December 2018

From: Breaking News

Agents Do Charity - a huge it's-nearly-Christmas edition...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

14 December 2018

From: Breaking News

Agents Do Charity - with a festive focus on the homeless...

It’s that time of the week again when we focus on the great work done by the industry, usually without much...

07 December 2018

From: Breaking News

Seeing the wood for the trees - finding the 1% in your business

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

28 November 2018

From: Features

The Hub Club - another agency shuts branches and opens central office

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

28 November 2018

From: Breaking News

Inside the new Regulation of Property Agents working party

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

24 November 2018

From: Features

Size Matters: Agents slammed for 'inconsistent, inaccurate' floorplans

The Royal Institution of Chartered Surveyors has launched a new guide in a bid to end what it calls inconsistencies and...

20 November 2018

From: Breaking News

Who comes out on top in the battle of the property portals?

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

17 November 2018

From: Features

Property Jobs Today - key industry moves and a ‘Rock Star Agent’ invitation

Hello and welcome to our latest edition of Property Jobs Today, a weekly run-through of the key job moves within our...

12 November 2018

From: Breaking News

Agency using hub-style Market Centres now has 130 UK agents

Keller Williams, the US agency which allows agents to work from hub-like ‘market centres’, says it now has 130 freelance agents in this...

08 November 2018

From: Breaking News

Emoov troubles ‘do not mean the end for hybrid agents’

The high profile financial difficulties faced by Emoov and the recent fall in the share value of Purplebricks do not mean...

07 November 2018

From: Breaking News

Property Jobs Today - the latest industry moves and appointments

The first signs of a seasonal slowdown are appearing according to some agents in touch with EAT, but there are still...

05 November 2018

From: Breaking News

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Hired not fired! Apprentice estate agents come a step closer

A new junior estate agent apprenticeship standard has been launched with skills being offered for residential, commercial and auction sectors. Created by...

23 October 2018

From: Breaking News

Agents Do Charity - and there isn't a backstop in sight...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

19 October 2018

From: Breaking News

Large regional agency chain signs up to white-label online auction firm

Bradleys Estate Agents, the westcountry’s largest independent agency chain, is the latest agency to sign up with Bamboo, an online property...

04 October 2018

From: Breaking News

Ditch High Street branches and use serviced offices, urges agency chief

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

28 September 2018

From: Breaking News

Property Jobs Today - all the latest industry moves...

Hello and welcome to this week’s Property Jobs Today, the latest weekly catch-up with moves within and across our industry. A quick...

24 September 2018

From: Breaking News

Independent agents try to woo developers with PX collaboration

The Land & New Homes Network has announced a part exchange and assisted move collaboration with Relocation Agent Network in a...

20 September 2018

From: Breaking News

How to get noticed with great photography

The raison d'être for estate agents everywhere is to get their properties noticed! It’s as simple as that. These days you’re likely...

12 September 2018

From: Features

Property Jobs Today: what's the latest industry employment news?

As the property market gears up for a busy autumn period, agents and property firms have been equally busy bolstering their...

10 September 2018

From: Breaking News

My journey from franchisee to MD at the UK’s original hybrid agency

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

22 August 2018

From: Features

Training is 'key to improve service levels' says agency boss

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

16 August 2018

From: Breaking News

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

GDPR Weekly: Anti-money laundering regulations and data protection

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

07 August 2018

From: Breaking News

Ex-Tepilo boss sets up Excellence In Estate Agency consultancy

The former deputy chief executive at online agency Tepilo is launching a new training, recruitment and consultancy business for estate agents.  Catherine...

01 August 2018

From: Breaking News

Government goes on holiday as agents go on waiting

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

28 July 2018

From: Features

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Countrywide - change it, close it or sell it? Four experts have their say

The agonisingly painful decline of Countrywide continues, with no one sure whether it is the darkest hour before the dawn or...

25 July 2018

From: Breaking News

Emoov's 'final' crowdfunding tops £1.5m with two weeks left to run

Emoov’s latest crowdfunding campaign has now gone well over £1.5m, making it already 50 per cent over-funded already from its original...

18 July 2018

From: Breaking News

Agency's Property Marketing Academy to offer training across nine brands

The fast-expanding Spicerhaart group has launched its own in-house Property Marketing Academy and has secured a well-known industry trainer and coach...

18 July 2018

From: Breaking News

£200 a month to run your own estate agency says company boss

The UK division of Keller Williams, the world's largest estate agency, says it can help entrepreneurial agents to set up their...

17 July 2018

From: Breaking News

Agents Do Charity - inspired by Three Lions...

The dream may be over but the return to reality can at least be staged in the spirit of an England...

13 July 2018

From: Breaking News

Strike The Pose! Expert guidance on how to win instructions (maybe)

We all need to lighten up from time to time, especially at the start of another working week at the height...

02 July 2018

From: Breaking News

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

Exclusive: US agency opens fourth UK office with more to come

Estate Agent Today can reveal that Keller Williams, the US-led firm that has 170,000 agents worldwide, is to open its fourth...

22 June 2018

From: Breaking News

Agents Do Charity - end-to-end stuff for good causes...

The World Cup may be entertaining us for the next few weeks but whatever England’s fate may be, one thing is...

15 June 2018

From: Breaking News

Tragedy as Suzy Lamplugh's father dies without knowing who killed her

Paul Lamplugh, the father of estate agent Suzy who was presumed murdered 33 years ago, has died - tragically, without ever...

13 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Agents Do Charity (and sorry, we mention Donald Trump this week...)

We have the presidential seal of approval for our Agents Do Charity this week - well, sort of, but we don’t mean...

08 June 2018

From: Breaking News

Be in charge of your own destiny – what does the future hold?

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

30 May 2018

From: Features

Hunters opens Mid Wales office as it continues expanding west

National franchise agency Hunters has announced the opening of its latest branch in the Welsh town of Llandrindod Wells. The agency's third...

24 May 2018

From: Breaking News

Professionalising the estate agency sector – how long could this take?

As housing market stakeholders we’ve all had a month or so to try and digest the government’s own response to its...

19 May 2018

From: Features

Agents Do Charity - from Torbay to Malawi and all places in between

Our industry does great work for good causes not just in this country but around the world, as this week’s Agents...

18 May 2018

From: Breaking News

Top Man! Mike Day celebrates 15 years as leading consultant

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...

11 May 2018

From: Breaking News

GDPR Weekly: Best practice for gaining consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

08 May 2018

From: Breaking News

Guild launches roadshow with aim to bolster independent agencies

The Guild of Property Professionals has launched a series of regional roadshows with a target of enhancing the success of independent...

01 May 2018

From: Breaking News

Agents Do Charity - and you're still walking for good causes...

The London Marathon may have been and gone but there are plenty of agents and others in our industry still prepared...

27 April 2018

From: Breaking News

Purplebricks: the 25 questions asked of its customers

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

20 April 2018

From: Breaking News

Agents Do Charity - the best-foot-forward-in-the-sun edition...

It’s London Marathon weekend and it’s set to be hot, hot, hot for those agents and other brave industry folk running...

20 April 2018

From: Breaking News

GDPR Weekly: Legitimate interest for estate and letting agents

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

17 April 2018

From: Breaking News

Purplebricks tells government to order agents to publish fees

Purplebricks has issued a provocative response to the government’s new measures to promote a more professional and transparent house buying process.  The...

11 April 2018

From: Breaking News

“At last!” - Industry embraces reform of buying and selling processes

Agents and representatives from other property sectors have reacted enthusiastically to proposals to professionalise the industry. As we reported yesterday, the government...

09 April 2018

From: Breaking News

Create a ‘plan’ of action to help sell more properties

Floor plans are an essential marketing tool, which play an important part in helping an estate agent sell a home.  A floor...

07 April 2018

From: Features

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

Ombudsman scheme launches online training on CPRs for agents

The Property Ombudsman has launched an online training module which it describes as the first of its kind.  The interactive module -...

29 March 2018

From: Breaking News

Purplebricks begins search for lifetime relationship with customers

Purplebricks has given details of how it intends to use some of its new investment, and in particular is spelling out...

27 March 2018

From: Breaking News

Property Natter: Day in the life of...a Group Managing Director

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

24 March 2018

From: Features

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

GDPR Weekly: Investigating your role as a data controller

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

20 March 2018

From: Breaking News

Fast track to franchise success - are you ready to be your own boss?

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

17 March 2018

From: Features

Agents Do Charity - climbing, bidding, and most of all fund-raising...

So here’s another week’s great work being done by colleagues in our industry - and we’re very pleased to salute them. Everybody...

16 March 2018

From: Breaking News

Property Jobs Today - all the moves from across the industry

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

12 March 2018

From: Breaking News

Property Natter: Day in the life of…Winkworth’s head of brand

In the first of an ongoing series exploring the people who make the property industry tick, I catch up with James...

10 March 2018

From: Features

GDPR Weekly: Who should oversee your compliance?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

06 March 2018

From: Breaking News

Agency and Alice are the perfect advertisement for apprentices

Alice Hickmott is the perfect advertisement for apprentices in estate agency - especially as we are now in National Apprentice Week.  Essex...

06 March 2018

From: Breaking News

Warning to agents that HMRC is on the warpath over Anti-Money Laundering

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...

05 March 2018

From: Breaking News

Property Jobs Today - the latest on moves within the industry...

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

05 March 2018

From: Breaking News

Five questions to ask before choosing new software

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and...

01 March 2018

From: Sponsored Content

GDPR Weekly: Exploring the requirements for personal data

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 February 2018

From: Breaking News

PropTech Today: 'We’re no longer real estate' says world’s largest real estate firm

Co-Founder Gary Keller has declared that Keller Williams (KW) is, 'no longer a real estate company...we are a technology company No....

21 February 2018

From: Breaking News

The ValPal Network launches products to make membership 'cost-positive'

A network of agents representing over 800 brands with over 4,000 branches has announced the launch of a host of new...

21 February 2018

From: Breaking News

Agents' PropTech Toolshed: Who am I and recruiting PropTech

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

17 February 2018

From: Features

Agents Do Charity - with a new home, a food bank, and some Angels...

Oh we do love a busy Agents Do Charity page, and this week’s is busy indeed - thanks to everyone for...

26 January 2018

From: Breaking News

Property Natter – the marketing trends to look out for in 2018

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

13 January 2018

From: Features

Agents Do Charity - mud, marathons and a mean-looking car...

Only two weeks into the new year and we’re already in full swing with a wide range of fund-raising - well...

12 January 2018

From: Breaking News

Humberts promotions beef up sales and franchising management

Humberts has made two internal promotions to the leadership of its sales and franchising divisions.   Tim Simmons has been appointed Head...

11 January 2018

From: Breaking News

Purplebricks announces new chief executive of UK operation

Purplebricks has announced that former Countrywide director Lee Wainwright has been appointed chief executive officer of the hybrid agency’s UK operations...

09 January 2018

From: Breaking News

US agency opens third office in UK - and pledges more in 2018

Keller Williams UK is launching its third office in the UK. It’s in Glasgow and the new market centre - the term...

14 December 2017

From: Breaking News

HM Land Registry reveals details of faster, more automated conveyancing

The HM Land Registry has revealed more details of long-term plans to improve and speed up conveyancing processes in a five...

06 December 2017

From: Breaking News

Let's dance! Your chance of FREE tickets to the Agents Giving Ball

Training for Agents Giving’s Strictly Come Dancing event is now entering its final two weeks - and Estate Agent Today readers...

24 November 2017

From: Breaking News

Anti-money laundering regulations – collaboration is key

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...

11 November 2017

From: Features

easyProperty 'local property professionals' to undergo training

easyProperty is teaming up with training organisation Estate Agency All Stars to offer training programmes to its 400 'local property professionals' across...

07 November 2017

From: Breaking News

Why the last fortnight might not matter

It’s something of an understatement to say it’s been a busy fortnight for the industry in terms of announcements, consultations and...

04 November 2017

From: Features

Financial crime – are estate agents at risk?

The spread and sophistication of financial crime in the UK in recent years has been unprecedented.  Figures from UK Finance show that...

04 November 2017

From: Features

Guild agents to have ID cards indicating training credentials

The Guild of Property Professionals is to allow its associate members to have ID cards showing clients that they have passed...

31 October 2017

From: Breaking News

Jostling for position: battle of the property portals continues

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...

28 October 2017

From: Features

Purplebricks: agency wins advert dispute over Local Property Experts

Complaints about a Purplebricks claim concerning its Local Property Experts have been rejected by the Advertising Standards Authority. Complaints came from PDQ...

25 October 2017

From: Breaking News

Record staff interviews and avoid unnecessary tribunals

Employment tribunal fees could soon become extinct, after the Supreme Court ruled they were an obstacle to the ‘access of justice’.  Once...

14 October 2017

From: Features

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Property Natter: estate agency then, now and in the future

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

16 September 2017

From: Features

easyProperty relaunches, claiming to be UK's second-biggest hybrid

easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...

07 September 2017

From: Breaking News

'Local Property Agents' wanted as onliner launches recruitment drive

eMoov, the online agency which last month secured an additional £9m funding from investors, has launched a recruitment drive for what...

01 September 2017

From: Breaking News

Part 3: Free photography course for estate agents (until 25th September)

Over the past few months, hundreds of agents across the UK have been improving their photography skills by taking part in...

01 September 2017

From: Sponsored Content

Top industry figure says OTM float 'just makes money for elite agents'

Iain White, the ex-Romans managing director and former Countrywide director, has come out strongly against the demutualisation proposal from Agents’ Mutual...

30 August 2017

From: Breaking News

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Why Gnomen is a reliable software provider

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

15 August 2017

From: Sponsored Content

Agents Do Charity - the 'Summer... What Summer?' edition

Let’s face it - summer seems to be on holiday itself, if the weather in the UK is anything to go...

11 August 2017

From: Breaking News

Purplebricks told to slow growth and get its house in order by City analyst

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

03 August 2017

From: Breaking News

Agencies set up anti-money laundering and part-exchange services

The Guild of Professional Estate Agents and Fine & Country are offering agent members the option to have in-person reviews and...

03 August 2017

From: Breaking News

Sales Doctor: Winning more instructions part two

As discussed in our previous article, it’s all about the first impression. Once your team have handled that initial phone call...

22 July 2017

From: Features

Is outsourcing now standard for estate agents?

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

22 July 2017

From: Features

Agency franchise group reveals newest local property experts

Franchise estate and lettings group HomeXperts has announced the latest areas where it has recruited local property experts. They are Berkshire, Essex, Kent and...

21 July 2017

From: Breaking News

Property Natter: a half-year review – hybrids, PropTech and resilience

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

14 July 2017

From: Features

Huge overhaul of agents' data protection systems needed, says expert

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

11 July 2017

From: Breaking News

Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

08 July 2017

From: Features

Free photography course for estate agents pt 1

**The free photography course for estate agents (part one) offer has now expired. It is still available in special circumstances so...

03 July 2017

From: Sponsored Content

Sales Doctor: The key to winning more instructions

Dear Sales Doctor, The biggest challenge I’m facing right now is winning more instructions. What advice do you have for my listers...

01 July 2017

From: Features

Agents' new homes network to launch lead generation campaign this year

A network which helps estate agents win more instructions in the land and new homes sector is launching a lead generation...

27 June 2017

From: Breaking News

Conveyancing: ASA investigates complaint against Law Society

The Advertising Standards Authority (ASA) has published the details of its investigation into a complaint made against the Law Society. The complaint...

14 June 2017

From: Breaking News

Guild training programme approved by Trading Standards

Independent estate agency network The Guild of Property Professionals has announced that its training scheme has been given formal approval. The Associate...

12 June 2017

From: Breaking News

Property Natter: Q & A with Charlie Wright, CIELA

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

10 June 2017

From: Features

Agents Do Charity: another Escape the Election edition

We take a break from the relentless election coverage to look at the great fundraising work being carried out by our industry. Once...

09 June 2017

From: Breaking News

Spicerhaart's new 'talent acquisition team' seeks agents and others

Spicerhaart has launched what it calls a talent acquisition team to recruit new agents to the group’s range of brands, as...

05 June 2017

From: Breaking News

How to create new revenue streams for your letting agency

Our recent roundtable on the government’s proposed ban on tenant fees generated a selection of tips for growing your business. We’re now...

03 June 2017

From: Features

Independent agents' chief wants NAEA to expel 'insulting' online firms

The founder of the trade group seeking to represent independent agencies says he hopes the National Association of Estate Agents considers...

25 May 2017

From: Breaking News

Free training course places in June for estate and letting agents

One of the industry’s best known training operators, TM training & development, is giving away free places on its next five...

11 May 2017

From: Breaking News

Down-valuations and asking price cuts spreading, warns broker

The director of a respected mortgage broker is warning that market sentiment is changing with more down-valuations from surveyors and some...

09 May 2017

From: Breaking News

How can letting agents review their fee structure?

Our recent roundtable on the government’s proposed ban on tenant fees generated a range of tips for growing your business.   We recently...

06 May 2017

From: Features

Agents Do Charity - the Escape The Election edition...

Pole-axed by politics? Bored of ballots? Well, this is where you can escape from pledges, promises and politicians and instead read...

05 May 2017

From: Breaking News

Agents Do Charity - the long Bank Holiday weekend edition

Many agents will be working hard all weekend but much of the country will be enjoying another long weekend - time,...

28 April 2017

From: Breaking News

Purplebricks to be 'biggest UK agency by 2019' with 'share price up 50%'

A London investment broker says Purplebricks’ share price - currently around 300p - could rise another 50 per cent or more...

25 April 2017

From: Breaking News

Agents Do Charity - the never-mind-the-ballots edition

There’s no sign yet that the snap General Election is distracting our industry from continuing its fine record of doing good...

21 April 2017

From: Breaking News

Gavriel Merkado, REalyse CEO & Founder

Q: What does it say on your business card? Gavriel Merkado, Founder and CEO of REalyse Q: Who are REalyse? REalyse is a big...

13 April 2017

From: 60 Second Interview

Looking back at ten years of tenancy deposit schemes

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

08 April 2017

From: Features

The world is your oyster! Q & A with AIPP’s Peter Robinson

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...

01 April 2017

From: Features

Conveyancing: Market problems relate to flawed system, not staff

The publication of our Strategic Plan, ‘Building the framework for the future’, met with an anticipated degree of positive and not-so-positive...

01 April 2017

From: Features

Agents Do Charity - the ball, eggs and under-the-stars edition ...

It’s been another busy week of fund-raising for agents across the industry, sparing time to do good works despite the market...

31 March 2017

From: Breaking News

Franchise firm claims home-based agents could earn £25k pcm

A new recruitment push by franchise agency operation HomeXperts says its agents - who work from home - earn invoiced commissions...

24 March 2017

From: Breaking News

Women may be better agents than men claims industry guru Rawlings

Women may make better estate agents than men even though males dominate the sales sector, explains one of the industry’s most...

20 March 2017

From: Breaking News

Redressing the balance: why we need more women in agency

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

18 March 2017

From: Features

4 Reasons Why Virtual Furnishing Really Is The Future

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

17 March 2017

From: Sponsored Content

Good phone manners that impress clients

When we meet clients, we go out of our way to make a good impression. There’s no reason why we shouldn’t...

10 March 2017

From: Sponsored Content

Agents Do Charity - running, swimming and... er... eating rhubarb

Charity takes on many appearances and this section of Estate Agent Today treats all aspects of fund-raising equally - it all...

03 March 2017

From: Breaking News

Over 60% of UK consumers think that Estate Agents’ Photos Are Very Poor To Average

Over 60% of UK consumers think that Estate Agents’ Photos Are Very Poor To Average A recent survey* by dedicated property photo...

02 March 2017

From: Sponsored Content

Agents Do Charity - the half term edition...

Let’s not be distressed that we’re already over 10 per cent of the way through the year - yes, really -...

17 February 2017

From: Breaking News

Agency hires Aussie TV property pundit for staff training

Spicerhaart has signed what it describes as one of the world’s top estate agency mentors to work with its teams across...

14 February 2017

From: Breaking News

Is building homes in factories the solution to the housing crisis?

The chronic shortage of housing supply in the UK relative to demand has been a national issue for decades. The Government...

11 February 2017

From: Features

PropTech: conveyancing firms talk up technological advantages

Two conveyancing sector companies are claiming major advances for their products. Free2Convey, which claims to be the first conveyancing portal offering free...

09 February 2017

From: Breaking News

US firm plans to take UK by storm with 5,000 agents in five years

The Keller Williams franchise agency, one of the largest in the world, is relaunching in the UK on Wednesday with the...

30 January 2017

From: Breaking News

Ex-Countrywide and LSL boss joins home-based agency franchise firm

A former Countrywide director is joining estate and lettings agency franchise group Homexperts as its operations director. Mike Gowland, who originally qualified...

26 January 2017

From: Breaking News

Independent agents' trade body may provide back-office services

The independent estate and letting agents’ group under discussion this week could offer member agents back-office services. The Charter for Independent Estate...

17 January 2017

From: Breaking News

Top industry trainer promises to 'rattle industry cages' on tour

One of the country’s leading estate agency consultants and trainers, Richard Rawlings, this week embarks on a six-week tour of the...

16 January 2017

From: Breaking News

Property Natter: Q & A with Countrywide’s Sam Tyrer

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

14 January 2017

From: Features

Countrywide claims excellent results from hybrid agency pilot

Countrywide’s controversial hybrid estate agency business has produced “fantastic results” according to Sam Tyrer, the group’s Managing Director, Retail & London. In...

13 January 2017

From: Breaking News

Ability to cut staffing is critical to Foxtons future, says analyst

The flexibility of Foxtons’ business model - especially its ability to control headcount, including the number of agents it employs -...

12 January 2017

From: Breaking News

Compliance update: Council Tax liability – Tenancy agreements

In a recent landmark Council Tax case, the Court of Appeal (Leeds City Council V Broadley 2016) upheld that the use...

07 January 2017

From: Features

Britain's most inspirational estate agent is named as ...

Estate and letting agent training company Agency Mentors has revealed the winner of its competition for ‘most inspirational agent’ in the...

19 December 2016

From: Breaking News

Agents Do Charity - with just one week to Christmas...

Only a week to the Christmas break and still our industry goes above and beyond the call of duty to raise...

16 December 2016

From: Breaking News

Compliance update: Immigration Act 2016

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016.    The soundbite...

09 December 2016

From: Features

Mess with this hybrid agency and you're for the chop - literally

Some agents put success down to training; others say it’s done by putting in the hours; many insist one-to-one contact with...

07 December 2016

From: Breaking News

Autumn Statement: reaction and what’s next for us?

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

26 November 2016

From: Features

Are YOU the UK's most inspirational estate or letting agent?

Industry training consultancy Agency Mentors is on the search for the country’s most inspirational estate or letting agent. This is the second...

25 November 2016

From: Breaking News

30 years after Suzy Lamplugh disappearance: agents are still vulnerable

Liz runs her own estate agency in Gateshead. When researchers for the Suzy Lamplugh Trust got in touch earlier in the year to...

19 November 2016

From: Features

Revealed: secrets of the success of Britain's youngest agent

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...

08 November 2016

From: Breaking News

Franchise giant launches its own agency training qualifications

Hunters has developed a formally recognised estate agency qualification for its own network of branches.  The qualification - which Hunters claims is...

31 October 2016

From: Breaking News

30 years after her disappearance, we still have to learn from Suzy’s story

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

07 October 2016

From: Features

Mortgage market defies Brexit jitters as rates hit record lows

Fears raised over the UK housing market in the wake of the Brexit vote have so far proved to be ‘wide...

30 September 2016

From: Features

Estate agency unveils 'pawsome' head of PR

An estate agency in Wales has recruited a head of PR with a difference - Moginie James' latest edition to its senior...

27 September 2016

From: Breaking News

Controversial ex-councillor banned from entering estate agents

A former Lancashire councillor has been banned from entering a local estate agency. Noel O'Brien, who has served as a Labour and...

26 September 2016

From: Breaking News

Expanding hybrid franchise agency looking for new recruits

A hybrid franchise agency is looking for new partners to expand its reach in the Midlands. Campbells says it is looking for...

21 September 2016

From: Breaking News

Housing must remain top of the government’s agenda

With the number of new homes being built across the UK still significantly below the level needed to meet demand, housebuilders...

16 September 2016

From: Features

The future looks bright for Bristol

A campaign has been launched to make Bristol the colour capital of the UK by ensuring that more homes are painted...

02 September 2016

From: Features

How can we encourage closer collaboration between estate agents and solicitors?

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

01 September 2016

From: Sponsored Content

Savills-backed online agency claims instructions up five-fold in 2016

YOPA, the online agency which now has financial investment from Savills, says its instructions have risen five-fold since February. It also says...

30 August 2016

From: Breaking News

Is your property software in perfect harmony?

Harmony – it’s not always a word that springs to mind when thinking about the world of work. But if you think...

24 August 2016

From: Sponsored Content

What it takes to be a modern estate agent

For young people the length and breadth of the UK, Thursday of this week meant that the waiting was over and...

19 August 2016

From: Features

Iain C. White, Estate Agent Consultant

Who are you? Iain White, Business Consultant and, most importantly, father to 4 boys.  I travel frequently with work so to...

15 August 2016

From: 60 Second Interview

Does your team have the mindset for success?

By Iain C. White, Agency Mentors One of the best pieces of advice I have been given over the years is to...

15 August 2016

From: Sponsored Content

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Agents Do Charity - and they're gold medal winners...

Britain’s gathering Olympics medal haul is heart-warming, but our heroes in Rio are not the only ones doing great work and...

12 August 2016

From: Breaking News

Perception is nine tenths of the law

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

11 August 2016

From: Sponsored Content

Agents Do Charity - on foot, on bikes, on the streets

Hello and welcome to another Agents Do Charity, EAT’s weekly round-up of the unseen side of our industry - its work...

05 August 2016

From: Breaking News

All agents are online – so how can you beat the competition?

Whether you work from a traditional office, a coffee shop or a bedroom, one thing's for sure is that these days...

04 August 2016

From: Sponsored Content

Court bans man from going near estate agency office and its staff

A man has been banned from going near an estate agency office or its staff after he swore at one of...

03 August 2016

From: Breaking News

Agents Do Charity - despite the holiday season...

It’s the height of holiday season but despite the rival attractions of traffic jams and airport delays, many agents are still...

29 July 2016

From: Breaking News

Ex-Countrywide director launches agency recruitment consultancy

Another former Countrywide director is in the news, this time for launching a specialist property recruitment, training and consultancy business.  Mike Gowland,...

27 July 2016

From: Breaking News

Property Natter: Q & A with Peter Brodnicki

As promised, this week’s Natter is dedicated to a question and answer session with Peter Brodnicki, the man who has been...

22 July 2016

From: Features

What can the lettings industry learn from AirBnB, Vrumi and JustPark?

Barely a week goes by without news of the latest disastrous AirBnB experience suffered by an unsuspecting landlord.   Whether it’s damage...

22 July 2016

From: Features

Money laundering back on the agenda in government

After all the recent Whitehall upheaval we can perhaps get back to business; and first item on the agenda seems to...

21 July 2016

From: Sponsored Content

Estate agents: compliance quiz shows a few industry own goals...

A month ago we ran a quiz compiled by compliance training expert David Beaumont - and the results do not make...

15 July 2016

From: Breaking News

Reapit reveals agency training scheme; TPO backs NALS toolkit

CRM software provider Reapit, has teamed up with Agency Mentors to provide training programmes for agents.  Reapit says its agent customers who...

01 July 2016

From: Breaking News

Agents Do Charity - as an amazing week finally ends...

It’s been a remarkable week for Britain and a challenging week for the agency industry - with possibly many more to...

01 July 2016

From: Breaking News

Compliance service sets up free hotline for valuation tool agents

The Property Professionals Support Centre, set up earlier this year to provide compliance advice and training, has launched a free compliance...

30 June 2016

From: Breaking News

Agents Do Charity - despite the referendum rumpus

Much of the nation’s attention may have been on saying Remain or Leave in the EU Referendum but this enormous decision...

24 June 2016

From: Breaking News

The current state of play in the property portal market

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

17 June 2016

From: Features

No Letting Go wins coveted award

No Letting Go have won Bronze at the Lettings Agency of the Year 2016 Awards.   They have been accredited with the Bronze...

17 June 2016

From: Sponsored Content

Estate agents – here's why your software needs to be cloud-based

You may have heard a lot about 'the cloud' in the last few years. In fact, it's become a bit of...

16 June 2016

From: Sponsored Content

Hybrid agency seeks to expand by selling local franchises from £5,000

Cashing in on the publicity surrounding the share price of Purplebricks and recent entries into hybrid estate agency by Countrywide and...

15 June 2016

From: Breaking News

How do you comply with money laundering regulations?

A fair amount of scaremongering has been going on when it comes to money laundering checks, with the eye-watering fines issued...

14 June 2016

From: Sponsored Content

House building targets under Brexit threat to foreign labour supply

Access to labour is a continuing problem for the construction industry and may worsen if Britain leaves the European Union, according...

14 June 2016

From: Breaking News

The Euros are here - try this quiz to see if you're agency is on the ball!

The long-awaited Euro 2016 tournament is here at last and to mark the event, compliance training expert David Beaumont - a...

10 June 2016

From: Breaking News

Agents Do Charity - a bumper edition, scoring just before the Euros

Let’s face it - the biggest distraction for many estate agents in the coming weeks may well be the Euro 2016...

10 June 2016

From: Breaking News

How UK estate agents are embracing Multi Listing Services

It's great to hear how new proptech is being embraced by a number of front line agents in order to network...

07 June 2016

From: Sponsored Content

New Countrywide service changes how agents interact with customers

Countrywide's retail chief says the group's new hybrid joint online and traditional project has involved training agents to change the way...

06 June 2016

From: Breaking News

Sales Doctor: How do I qualify applicants without sounding robotic?

Dear Sales Doctor, I'm aware I sound robotic when qualifying an applicant and don't know how to change it; any ideas? When an...

03 June 2016

From: Features

Property Natter:  a conference bonanza!

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...

27 May 2016

From: Features

Win more instructions in Manchester

Last few seats in Manchester. Use “June50” to get £50 off. “Social media is like exercise. We know that we should do it...

12 May 2016

From: Sponsored Content

Shawn Brown, PayProp Business Development Director

Q: What does it say on your business card? Director of Business Development Q: Who are PayProp? PayProp is an automated payment and reconciliation...

12 May 2016

From: 60 Second Interview

Over 60 agencies to attend first OnTheMarket Action Group seminar

Over 60 estate agencies have signed up to attend the OnTheMarket Action Group seminar on Monday at which legal representatives will...

06 May 2016

From: Breaking News

Five reasons to choose Gnomen as your software provider

Finding the right estate agency software supplier can be difficult and time-consuming. It's increasingly important to find a partner that suits your...

05 May 2016

From: Sponsored Content

OnTheMarket rebel agents launch website and prepare legal seminar

Rebel agents unhappy with the beleaguered portal OnTheMarket have set up a website with plans of a meeting with legal representatives...

03 May 2016

From: Breaking News

Conveyancing initiatives put the emphasis on modernisation

Two initiatives appear to show efforts by the conveyancing industry to make its house transaction processes quicker and more appropriate to...

28 April 2016

From: Breaking News

Sales Doctor: Why do vendors say my fees are 'too expensive'?

Dear Sales Doctor, About 90% of my valuations end in the vendor saying to me “your fees are too expensive” and with...

23 April 2016

From: Features

Agents Do Charity ... the 26 miles and 385 yards edition

It’s London Marathon weekend and while plenty of agents do great charity work in other ways, this event is always a...

22 April 2016

From: Breaking News

OnTheMarket rebel agents invited to meet legal representatives next month

Agent members of OnTheMarket who contacted an action group set up following grievances about the portal have been invited to a...

19 April 2016

From: Breaking News

Property Natter – why deposit protection schemes matter

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

15 April 2016

From: Features

Agencies announce new appointments for London offices

Keller Williams UK has appointed an agent with financial services experience to focus on recruiting more agents for the firm’s London...

06 April 2016

From: Breaking News

High-profile agent Chris Wood joins industry training panel

Respected westcountry estate agent Chris Wood is to offer consultancy and training courses through new industry training group Agency Mentors. Wood, who...

01 April 2016

From: Breaking News

Learn how to use social media to win instructions

Last few seats in April. Use Apr50 to get £50 off. “Social media is like exercise. We know that we should do...

29 March 2016

From: Sponsored Content

Agent conveyancing course: Why we're not playing the blame game

Last month the news of the Conveyancing Association’s (CA) newly-launched progression training course for agents and mortgage brokers, reached the news pages...

18 March 2016

From: Features

Agency launches training academy to 'nurture rising stars'

An estate agency has launched an internal academy to provide training for its rising stars.  Humberts, which has 23 offices across England,...

16 March 2016

From: Breaking News

Not all call answering services are the same.

If you’re considering using a telephone answering service, what are the types of questions you need to ask, before you commit...

07 March 2016

From: Sponsored Content

How does an agency get the best out of training sessions?

Training or as I prefer to call it team development is something every managing director or owner I meet says is...

04 March 2016

From: Features

How to become a senior manager in ten years

At 29, I'm Romans’ youngest senior manager. Last year I was promoted to a regional management position and I now oversee...

27 February 2016

From: Features

Celebrating 70 years as we think our founder would have wanted

Birthdays aren’t just something for family and friends to celebrate.   Businesses too can justifiably use these milestones to remember their roots and...

27 February 2016

From: Features

'Estate Agency of the Year' reveals recruitment and training plans

Karl Tatler Estate Agents & Lettings - recently annointed at Estate Agency of the Year at the Sunday Times annual awards...

25 February 2016

From: Breaking News

Conveyancers want to cut delays - by getting estate agents on a course

The Conveyancing Association is launching a training course for estate agents, as the debate swirls over whether a shortage of conveyancers...

24 February 2016

From: Breaking News

Ex-Romans and ex-Greene & Co directors team up to offer agency training

Two senior figures from major agencies have teamed up to form a new training operation called Agency Mentors.  Iain White, a former...

12 February 2016

From: Breaking News

Watchdog tells estate agents to improve handling of clients' data

The estate agency industry has been ticked off by an official watchdog for the way many of its businesses handle clients'...

01 February 2016

From: Breaking News

Conveyancers and agents: Let's not shy away from complaints

To those working within the conveyancing sector, the recent statistics from the Legal Ombudsman regarding complaints are perhaps not surprising.  In our...

30 January 2016

From: Features

New faces and expansions as agents set out their 2016 plans

Several agencies have announced expansion plans and new personnel as they gear up for 2016. Strutt & Parker is announcing that Giles...

19 January 2016

From: Breaking News

Senior compliance experts and agency trainers launch new service

Four well-known figures in the worlds of compliance and agency training have joined forces to launch the Property Professionals Support Centre. PPSC...

11 January 2016

From: Breaking News

Corporate agencies and analysts predict market for 2016 and beyond

The scores are in: Estate Agent Today has collated forecasts from 10 of the leading estate agency corporates and major business...

31 December 2015

From: Breaking News

Agents Do Charity - the final push before Christmas

We know so many agents do good fund-raising during the festive season - here are just a few who made contact...

18 December 2015

From: Breaking News

The scores are in: 10 agents and analysts forecast the 2016 housing market

The scores are in: here are the top 10 high-end agencies and property analysts' predictions for what 2016 has in store...

16 December 2015

From: Breaking News

Agents Do Charity - two weeks before Christmas...

The traditional festive spirit of estate agency does not extend simply to decorating offices - it’s about doing good work, too. This...

11 December 2015

From: Breaking News

Agency to help forces personnel on Help To Buy and Buy To Let

Estate agency Keller Williams has set up a specialist team to help military personnel with mortgages and property investment.   "The needs of...

09 December 2015

From: Breaking News

Competition among regulators is healthy – or is it?

When it comes to the regulation of the conveyancing industry, this question is a topic of open and ongoing debate. Licensed conveyancers...

20 November 2015

From: Features

NHBC toolkit to help agents selling new-build homes

It’s been revealed that the National Home Building Council has been helping the National Association of Estate Agents with a toolkit...

09 November 2015

From: Breaking News

New legislation means letting agent training is more important than ever

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...

06 November 2015

From: Features

Top comic and shirt firm boss collared for agents' big event

The founder of high-end shirt manufacturer Charles Tyrwhitt, Nick Wheeler, and the well-known stand up comedian Tim Vine, are amongst the...

06 November 2015

From: Breaking News

We need to make sure that lettings isn’t viewed as an industry of 'rogues'

Headlines across the lettings industry often focus on the behaviour of ‘rogue’ landlords – those that are slow to become compliant...

30 October 2015

From: Features

Are you looking for a new investment product to offer your clients?

The Resort Group are looking for sales agents to help sell our 5-star property developments in Cape Verde. With a proven...

19 October 2015

From: Sponsored Content

Simon Cowell goes the X-tra mile for singing online estate agent

There's good news for online estate agency easyProperty - although it has nothing to do with selling or letting homes, upfront...

29 September 2015

From: Breaking News

Major independent agency sets up training academy

A major independent agency is launching a training academy for current and future employees.    The Dacres Academy, will provide all eligible employees...

25 September 2015

From: Breaking News

Build To Let: A threat or a challenge to agents?

If there’s one thing that looks like a good move right now, it’s becoming a letting agent.  Whereas some years ago we...

18 September 2015

From: Features

Agents Do Charity - it keeps on going...

Another Friday so another opportunity for us to pay tribute to agents doing something for those in need. If you want your...

11 September 2015

From: Breaking News

Agents Do Charity - as summer turns to autumn

The Bank Holiday weekend heralds the end of August and the return to a more normal sales and lettings market for...

28 August 2015

From: Breaking News

How to recruit the best staff - by Nicola Jackson, Property Team Manager at telephone answering specialist, Moneypenny

IT’S often said that the secret of a happy and thriving business is one in which every single employee is the...

18 August 2015

From: Sponsored Content

Agents Do Charity - the bumper edition...

We’re always happy to publicise your agency’s efforts to help those who cannot help themselves, and we’re delighted that this week’s...

07 August 2015

From: Breaking News

Estate agent jailed after diesel and bleach attack

A jealous estate agent has been jailed for two months after dousing the bed of his ex-partner with diesel fuel and...

03 August 2015

From: Breaking News

Agency rapped again over data protection

An estate agent that reportedly left a client’s passport and tax information in the street over 18 months ago has been...

27 July 2015

From: Breaking News

Joshua Rayner, Managing Director of Rayner Personnel & Estate Agency All-Stars

Who are you? Joshua Rayner MIRP What does it say on your business card? Managing Director of Rayner Personnel & Estate Agency...

09 July 2015

From: 60 Second Interview

As much as I enjoy a lock-in, this lock-out looks promising!

In my recent article, ‘Is Gazeal for Real?’ I reported on the imminent launch of this new product that claimed it...

26 June 2015

From: Features

Countrywide links with NAEA to boost association membership

Countrywide, the UK’s largest agency group, is teaming up with the National Association of Estate Agents in what both sides call...

23 June 2015

From: Breaking News

PRS Announce Partnership with Small Claims Mediation

The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...

11 June 2015

From: Sponsored Content

Reaction: The Immigration Bill and immigration checks

"Stop right there. Hands above your head. Don't move. Mavis, dial 999." Mr D Smith (MARLA, NFoPP) removes his Glock 19...

29 May 2015

From: Features

Kristina Grimes, Sales Director, Dezrez

Q: Tell us about Kristina Grimes. I am the Sales Director of Dezrez, one of the leading providers of estate agency software....

28 May 2015

From: 60 Second Interview

REZI: Ahead of its Time so you’re Ahead of the Game

www.dezrez.com/rezi Whilst the estate agency market has accelerated over the last ten years, it’s fair to say that technical innovation in the...

27 May 2015

From: Sponsored Content

The spotlight on our sector will not diminish, despite the result of the election

I write this article on the day of the General Election so you’ll forgive the political analogies. In particular, how any...

08 May 2015

From: Features

Technology is arming high street agents in the online battleground

The presupposed notion still exists that new online agents are ‘tech savvy’ whilst the seemingly old fashioned high street agents are...

06 May 2015

From: Features

Agents Do Charity - the London Marathon edition...

Thanks to everyone for keeping our readers updated on what’s happening in the world of estate agency charity fund-raising. This week’s updates...

24 April 2015

From: Breaking News

Zero Deposit Zero Deposit Zero Deposit