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KEYWORD "Reviews" - 100 RESULTS
And the winners are… Kerfuffle names suppliers of the year

Kerfuffle has revealed the winners of its Supplier of the Year awards The awards are based on agent reviews and net promoter...

19 February 2024

From: Breaking News

Take advantage of a better market

Reading the news on Estate & Letting Agent Today every day (as I’m sure you all do, too), there appears to...

17 February 2024

From: Features

Kerfuffle unveils major acquisition and is keen for more

Kerfuffle has finalised the acquisition of agency reviews platform View Agents. With the acquisition of Kerfuffle founder Simon Whale said the brand’s...

13 February 2024

From: Breaking News

ESTAS launches Big Postcode Reveal event

The ESTAS Group has scheduled a Big Postcode Reveal event in April to detail winners of its latest award category. The Best...

07 February 2024

From: Breaking News

Another year of change? How property law will evolve in 2024

Yulia Barnes is founder and managing partner of Barnes Law   2024 is set to be another significant year for the property...

20 January 2024

From: Features

‘Affordability pressures’ set to push house prices down again in 2024 - reports

House prices are set to fall further next year, two major lenders claim. The house prices indices of Halifax and Nationwide have...

18 December 2023

From: Breaking News

Are industry awards worth winning?

TV presenter Phil Spencer announced the winners at the 20th ESTAS Awards in October As most of you will know The ESTAS...

09 December 2023

From: Features

AllAgents Awards reveal top rated estate agencies

The winners of the AllAgents Customer Experience Awards have been revealed. A ceremony was held at the Crowne Plaza, Glasgow last week...

06 December 2023

From: Breaking News

Agent sacked by eXp after TV allegations

Self-employed agency brand eXp has terminated the contract of agent Ian Wyn-Jones following allegations about his working practices. Wyn-Jones, who joined eXp...

23 November 2023

From: Breaking News

Understanding professional indemnity claims in letting agent services

Why professional indemnity claims are on the rise In today's volatile economic landscape, the uncertainty faced by landlords and tenants has reached...

01 November 2023

From: Features

Guild agents reach reviews milestone

The Guild of Property Professionals is celebrating reaching 13,000 ESTAS reviews. This has given the network an average customer service rating of 96.6%.  Based on...

17 October 2023

From: Breaking News

Countdown begins to ESTAS Awards

The 20th annual ESTAS Awards are set to take place a week from today. Backed by headline sponsor Coadjute, the event will...

13 October 2023

From: Breaking News

Reviews platform names TV personality as awards host

Agency reviews platform allAgents.co.uk has named Martin Roberts as the host of this year's highly anticipated 2023 Annual Customer Experience Awards...

18 September 2023

From: Breaking News

Agency feedback platform goes mobile

The ESTAS Group has launched an ‘app’ style version of its platform for smartphones. ESTAS Mobile offers all the functionality of the...

04 September 2023

From: Breaking News

High EPC ratings don’t boost property sale prices - claim

Energy performance certificates (EPC) make little difference to property sales and the Government should consider replacing them with more effective green...

18 August 2023

From: Breaking News

Deadline approaches for agency customer experience awards

Time is running out for agents to submit their final customer reviews for consideration in the prestigious 2023 allAgents Customer Experience...

18 August 2023

From: Breaking News

Agent reviews platform unveils ‘game-changing’ certified reports

Agency reviews website allAgents.co.uk has revamped its certified reports to help agents secure new business. The documents provide agents with a downloadable...

16 August 2023

From: Breaking News

Good economic news could be bad for housing market - warning

Experts are warning that the weekend’s better than expected economic news could indirectly hurt the housing market. The UK economy grew by...

14 August 2023

From: Breaking News

Document reviews don’t stop at AML checks, agents warned

Agents are being urged to increase their efforts when it comes to checking documents to avoid potential claims. Paul Offley, compliance officer...

02 August 2023

From: Breaking News

And the winners are… UK’s top rated agents are revealed

The most highly-rated agents in the UK have been revealed. Comparison website allAgents has unveiled the winners of its 2023 People Awards. These...

18 July 2023

From: Breaking News

Agency reviews platform unveils ‘real-time’ feedback tool

Agency feedback platform The ESTAS Group has launched a new tool designed to help estate agents by collecting vital insights from...

14 June 2023

From: Breaking News

Agent marks 25-year milestone

Independent agency brand Pat Robson & Co is celebrating 25 years of residential sales, lettings and property management. Tim Nixon launched the...

19 May 2023

From: Breaking News

Venue revealed for agency awards

Agency reviews website allAgents has revealed the venue for its highly anticipated 2023 UK Customer Experience Awards. This year's event will be...

17 May 2023

From: Breaking News

ESTAS Group unveils new branding and services

The ESTAS Group has revealed new branding together with the first details of two new products to be added to its...

15 May 2023

From: Breaking News

Property week in review: Interest rates, house prices and purple woes

It has certainly been a very busy week for news in the housing sector.  Here, the first of a new series of...

12 May 2023

From: Breaking News

ESTAS Awards shortlist to be revealed with new gong up for grabs

Property industry customer review platform ESTAS is preparing to reveal its regional and national shortlists for their 2023 awards. The nominees for...

02 May 2023

From: Breaking News

Deadline approaches for allAgents People Awards

Agency staff have little more than a week to ensure their allAgents profile is up to date so they can boost...

21 April 2023

From: Breaking News

‘Industry leading automation’ unveiled by sales tool Spectre

Agents will receive automatic updates for ‘on market’ and ‘sold/let’ by area under the latest innovation from prospecting tool, Spectre. It will assist...

18 April 2023

From: Breaking News

Agency reviews platform wins award of its own

The ESTAS team may be known for its Customer Service Awards but it has now picked up a gong of its...

14 April 2023

From: Breaking News

The Guild celebrates hitting reviews milestone

The Guild of Property Professionals has achieved the milestone of more than 11,000 ESTAS reviews. The network has revealed it has reached...

08 March 2023

From: Breaking News

Property social network launches across the pond

Property social network and listings website PropertyHeads has launched a sister-version across the pond. The company has launched a US twin which...

15 February 2023

From: Breaking News

Strike boss: We remain ‘powerful’ despite job cuts

Strike chief executive Sam Mitchell has blamed uncertainty since the September mini-Budget and rising mortgage rates for making the market more...

30 January 2023

From: Breaking News

Conveyancing Association reveals conference agenda

Consolidation and industry challenges are among the key themes to be tackled at The Conveyancing Association’s (CA) annual conference next month...

27 January 2023

From: Breaking News

Are Pre-Check-Out Reports Worth the Time and Effort?

Most letting agents are already carrying out inspections for check-in and check-out reports (hopefully). Some are going further and conducting interim...

14 January 2023

From: Features

Agent marks 1,000 reviews milestone

Agents at haart in Lincoln are celebrating after receiving their 1,000th online review on Google. The branch, which offers both residential sales...

11 January 2023

From: Breaking News

PropTech Today: 5 things you must do in 2023 to get the most from your tech

Why is it that some agents report seeing little impact/improvement from adopting a PropTech solution when another (similar) agent reports transformational...

15 December 2022

From: Breaking News

Phil Spencer: Restoring Trust In Estate Agents

I wasn’t completely surprised to read here on Estate Agent Today that our industry remains near the bottom of the league...

06 December 2022

From: Breaking News

Conveyancers - why preparing for the worst is a wise move

A report earlier this month warned that conveyancing firms should stress test their businesses for a sharp decline in work volumes. These businesses...

03 December 2022

From: Features

Agents Do Charity - warm hearts on colder days

There have been plenty of heart-warming examples of agents supporting their local communities and charities this week, from sleep-outs to donations. Whatever...

02 December 2022

From: Breaking News

Property Jobs Today - the movers, shakers and people in the news

It has been another busy month for job moves in the estate agency sector. Here are some of the latest moves that...

30 November 2022

From: Breaking News

The importance of recognising sales progression talent

The sales progression function is what binds the whole property transaction together and the importance of effective sales progression in the...

05 November 2022

From: Features

Agents ‘being trained to overvalue homes’ - claim

Agency reviews website allAgents has shone a spotlight on industry trainers. It claims at least one unnamed industry trainer is advocating overvaluing...

02 November 2022

From: Breaking News

Agency reviews website helps firms tackle ‘incompetent’ valuations

Agents can now use vendor feedback from allAgents to access and print reports demonstrating how accurate their market appraisals are. The reviews...

28 October 2022

From: Breaking News

The ESTAS – who were the main winners on the night?

The ESTAS Customer Service Awards – which are often described as estate agency’s version of the Oscars – took place last...

19 October 2022

From: Breaking News

ESTAS announces new award sponsor

Private Banker Finance has been named as the latest sponsor for the ESTAS Awards. The brand, which specialises in high-end mortgages -...

04 October 2022

From: Breaking News

Introducing Agency Edition

In the current challenging economic environment, agencies need to ensure more than ever that they’re getting the most out of every...

27 September 2022

From: Sponsored Content

Upmarket agency network launches bootcamp to help firms boost listings and fees

Fine & Country has unveiled plans to host a three-day intensive estate agency bootcamp for professionals within the network to help...

23 September 2022

From: Breaking News

ESTAS announces new award category sponsor 

Landmark Information Group has been named as the latest sponsor for the ESTAS Awards. The brand, which includes Landmark Estate Agency Services,...

23 September 2022

From: Breaking News

What do tenants want from a rental property, landlord and agent?

Tenants are becoming more discerning – not just about the properties they choose to rent but who they rent from too. With...

31 August 2022

From: Features

As HMRC reveals almost half of those falling foul of AML regulations are property firms, estate agents are urged to get their compliance in order or face the consequences

HM Revenue & Customs (HMRC) recently published a list of firms that have received penalty notices for failure to meet their...

17 August 2022

From: Sponsored Content

Celebrity host named for high-profile agent awards

Reviews website allAgents has revealed the host for its 2022 Customer Experience Awards. The event will be hosted by property and lifestyle...

16 August 2022

From: Breaking News

Conveyancing - Time for a Rethink?

Another piece about conveyancing? Seems like it's been a bit of free-for-all in the last couple of weeks on the woes...

06 August 2022

From: Features

PropTech Today: why most agents aren’t getting the most out of their PropTech

It may be cliche to say, but technology is advancing at such a fast pace. So fast, in fact, that according...

29 July 2022

From: Breaking News

It's a (new) date! allAgents moves awards closer to Christmas

Industry comparison website allAgents has announced a change of event date for their 2022 Customer Experience Awards Ceremony. It will now be...

25 July 2022

From: Breaking News

Exclusive - what makes an agency industry leader tick 

People in prominent positions in the housing industry aren’t always perfect role models. After all, Chris Pincher was housing minister for...

09 July 2022

From: Features

Bowled over! Venue announced for prestigious agency awards

Reviews website allAgents has revealed the location of this year’s Customer Experience Awards. The ceremony will be held at the Kia Oval...

28 June 2022

From: Breaking News

Sellers deterred by outdated estate agent websites

When was the last time you updated your website? New consumer research suggests 81% of sellers will not contact an estate agent...

04 June 2022

From: Breaking News

Reviews site reveals worst-rated agencies - and it's not just Purplebricks

AllAgents has revealed the 10 worst rated agency brands on its customer review platform, with Purplebricks leading the worst performers. The reviews...

31 May 2022

From: Breaking News

Record 600 names on ESTAS Awards shortlist

A record 600 firms and individuals have been shortlisted for the 2022 ESTAS Customer Service Awards. Sponsored by blockchain property network Coadjute,...

31 May 2022

From: Breaking News

Property Natter – will the challenger banks ever become major lenders?

Many people in recent years will have become familiar with challenger banks such as Monzo, Starling and Atom. Many will have...

14 May 2022

From: Features

Agents prepare for planning overhaul as sector digests Queen's Speech

Agents have pledged to keep a close eye on planning reforms amid a proposed overhaul announced in the Queen’s Speech yesterday. Prince...

11 May 2022

From: Breaking News

Queen’s Speech: How proposed laws may help or hinder estate agents

The Queen’s Speech has unveiled proposed overhauls on planning, consumer and economic crime laws that could all have an effect on...

10 May 2022

From: Breaking News

ESTAS 2022 - award shortlists to be revealed from this Friday

The shortlists for this year’s much-coveted ESTAS awards will be revealed from the end of this week. The ESTAS Customer Service Awards,...

03 May 2022

From: Breaking News

Agency reviews site calls for tougher crackdown on fake feedback

The government is being urged to go further with its clampdown on fake reviews. A government announcement aimed at protecting consumers last...

25 April 2022

From: Breaking News

Q&A: What do new material information rules mean for estate agents?

From the beginning of April, long-awaited rules from the National Trading Standards Estate and Letting Agency Team (NTSELAT) came into effect....

23 April 2022

From: Features

And the winner is…? allAgents gears up for in-person awards

Reviews website allAgents has begun teasing details of its 2022 awards. Agents will be able to pick up their gongs in person...

12 April 2022

From: Breaking News

Are Reviews Faked? Trustpilot bats away claims of ignoring breaches

The international reviews service Trustpilot has batted away criticism from a property website that it ignores breaches of its guidelines. Last week,...

15 March 2022

From: Breaking News

Property Natter: agency with a new concept and terrific fundraising

As regular readers will know, I like to use this column to shout out about the independent agents who are the...

12 March 2022

From: Features

Reviews site allAgents makes new allegations about rival services

The war of words between various property review platforms continues apace. The latest accusation concern comparison website GetAgent, and specifically reviews of...

09 March 2022

From: Breaking News

London agency given three-years-in-a-row top reviews award

A London estate agency has won a rarely-awarded gong from the Feefo reviews service - and the company says it’s testimony...

08 March 2022

From: Breaking News

Review row over company making allegations about OnTheMarket

A row has broken out over a company which has made allegations about Trustpilot reviews of OnTheMarket. A company called KwikChex says...

07 March 2022

From: Breaking News

Agents told to review client identities against sanctions list

Agents are being told by a trade body to conduct more frequent risk reviews and check purchaser identities against up to...

02 March 2022

From: Breaking News

Another online agency aims to take 10% market share

Strike, formerly known as Housesimple, is the latest online agency to claim it’s going to secure a 10 per cent market...

14 February 2022

From: Breaking News

How the property sector must adapt during the year ahead

If 2020 was the year of survival, then 2021 was about the post-Covid boom. The impact of the pandemic on the...

12 February 2022

From: Features

Countrywide in major reviews deal for 49 agency brands

Connells-owned Countrywide has announced a major deal in which 49 of its brands will use the ESTAS customer review platform. The deal...

11 February 2022

From: Breaking News

Trustpilot hits back after attack by property reviews website

Reviews website Trustpilot has hit back after being attacked by property website allAgents.  allAgents chief Martin McKenzie is calling for Trustpilot chief...

09 February 2022

From: Breaking News

Purplebricks reviews dispute takes new twist four years on

A long running dispute between reviews website allAgents and Purplebricks has come back to life - with a new twist. In 2017...

08 February 2022

From: Breaking News

Thousands of HIgh Street agents want to join Purplebricks - claim

Purplebricks is claiming that literally thousands of High Street agents from conventional bricks-and-mortar firms are applying to the agency. It says this...

01 February 2022

From: Breaking News

Conveyancing IT crash exposes weaknesses in transaction process

EAT readers may have seen a piece in Friday’s property section of The Times about the long-running Simplify saga, which has...

13 December 2021

From: Breaking News

Agents get great reviews and then what? Here's the answer...

One of the country’s leading experts in estate agency reviews has given advice to agents on how they can best use...

10 December 2021

From: Breaking News

Ban Referral Fees For Agents - petition demands government action

A petition is being started, urging the government to ban the payment of referral fees to estate agents. It’s reported to have...

06 December 2021

From: Breaking News

7 must-haves for a 2022 estate agency website

There are many features and functionalities a website must have to be successful. Ultimately, the purpose of your website should be...

03 December 2021

From: Sponsored Content

Why trust is the strongest tool for agents in 2022

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...

20 November 2021

From: Features

Property Natter - checking in with some of the ESTAS' biggest winners

A few weeks ago the ESTAS took place at the Grosvenor House hotel in London - the first chance for many...

06 November 2021

From: Features

Simply Conveyancing nominated for Supplier of the Year at property Oscars

The ESTAS – often known as the property world’s version of the Oscars – returns as an in-person event this Friday...

21 October 2021

From: Sponsored Content

1,100 expected at tomorrow’s ESTAS awards

Some 1,100 guests are expected to attend the ESTAS awards tomorrow - the first time agents, conveyancers and brokers will gather...

21 October 2021

From: Breaking News

Google reviews ‘game changer’ announced by allAgents

allAgents has announced that Google reviews will be integrated onto its website. allAgents has called the move “a game changer within the...

19 October 2021

From: Breaking News

What future for Propertymark? Chief to be quizzed by critic of NAEA

Propertymark’s chief executive - officially still in post on just an interim basis - is to face questions from a past...

14 October 2021

From: Breaking News

Celebrity host revealed for AllAgents Customer Experience Awards

TV property personality Amanda Lamb has been named as the presenter of the first ever allAgents Annual Customer Experience Awards in...

11 October 2021

From: Breaking News

Property Natter – how can estate agents improve their green credentials?

As we motor towards the next major global climate change conference – the UN’s COP26 being held in Glasgow from 31...

25 September 2021

From: Features

Three ways to prove the value of your fees in a competitive market

With the competition for new listings between agents as fierce as ever, it can sometimes feel like a race to the...

18 September 2021

From: Features

6 tips for targeting Generation Z renters

The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or...

09 September 2021

From: Marketing & Social Media

How using the right tech can help to transform an agency’s business

Tech, as has been shown more than ever during the pandemic, can be a wonderful thing – bringing people closer together,...

04 September 2021

From: Features

Major agency network signs up to ESTAS review service

The reviews element of the ESTAS Group has signed a two year deal with Hunters. The agreement means Hunters - now part...

15 July 2021

From: Breaking News

Fake estate agency reviews: Watchdog probes Google and Amazon

The Competititon and Markets Authority says it’s to look into reviews on Google and Amazon, and see whether the online giants...

28 June 2021

From: Breaking News

Your website should be your hardest working employee

Agent websites have become more crucial than ever in attracting new business. Consumers are more informed and doing more research online...

21 June 2021

From: Sponsored Content

ESTAS reveal new Executive Partner for 2021 Forum and Awards

ESTAS has announced that SDL Property Auctions has become an executive partner for the 2021 Forum and Awards sponsored by Coadjute. In...

17 June 2021

From: Breaking News

Agents – getting to know you, getting to like you…

A recent survey run by mio revealed that almost 50% of home movers selected their estate agent because they liked them....

09 June 2021

From: Features

Sellers want traditional agency services more than WhatsApp - survey

A new survey of some 700 estate agency customers show that they want to get traditional services like High Street branches,...

27 May 2021

From: Breaking News

PropTech Today - bad product or bad plan?

In the previous edition of PropTech Today, Nathan Emerson highlighted the importance of effective implementation, linking poor staff engagement to the...

26 May 2021

From: Breaking News

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