Estate agencies have been named by HM Revenue & Customs for breaching anti-money laundering regulations. The list of those breaching the rules...
Archive

Firstly, Happy New Year – here’s to 2021 being less chaotic than the last! In the final part of our series on...
02 January 2021
From: Features

As regular readers will know, the Natter kickstarted a series last time out zoning in on local independent agents – the...
21 November 2020
From: Features

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...
14 November 2020
From: Features

Agents spend their whole careers telling vendors and landlords why they will be able to achieve a better sale price or...
27 October 2020
From: Recruitment & Business Matters

Hello and welcome to a new week - and evenings that get darker earlier. As winter approaches we’re continuing to bring you...
26 October 2020
From: Breaking News

There is no doubting that 2020 has been a challenging year for all industries, with the lettings market being no exception. Following...
24 October 2020
From: Features

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...
23 October 2020
From: Sponsored Content

Lawyers, politicians, bankers, insurance sellers – no matter where you go, there are some professions that are just always going to...
17 October 2020
From: Features

We all know that people can’t move to a new house without going through the Conveyancing process. However, with that said,...
14 October 2020
From: Sponsored Content

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...
10 October 2020
From: Features

Propertymark has teamed up with an employment and health and safety specialist to establish a service for member agents with Coronavirus-related...
02 October 2020
From: Breaking News

Two independent agencies in London have joined forces to form a 'full circle' service for developers, promising to transform the property...
01 October 2020
From: Breaking News

Recent Natters have explored the differences between the UK and American models of agency, and why Purplebricks failed to make a...
26 September 2020
From: Features

The Health and Safety Executive (HSE) has encouraged people to complain if they are unhappy about working conditions and thousands of complaints...
26 September 2020
From: Features

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...
19 September 2020
From: Features

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...
29 August 2020
From: Features

The battle between rival self-employed agent business models continues apace with eXp UK - set up last autumn - announcing it...
26 August 2020
From: Breaking News

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...
15 August 2020
From: Features

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...
03 August 2020
From: Breaking News

We have had a special relationship for many years and are bonded as countries in many ways – historically, politically and...
01 August 2020
From: Features

Who are you and what does it say on your business card? Jon Horton, Product director of sales progression platform, mio What does...
17 July 2020
From: 60 Second Interview

It’s a tough time for agents and our stories show a disturbingly high number of branches closing - but there are...
06 July 2020
From: Breaking News

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...
04 July 2020
From: Features

The recommendations to regulate and train the estate agency industry put forward a year ago remain on the Housing Secretary’s desk...
30 June 2020
From: Breaking News

A brand and marketing strategic who also ran one of the country’s most successful lettings agencies for a decade has said...
29 June 2020
From: Breaking News

It may be that by the time you read this it’s all over for Robert Jenrick, the Secretary of State for...
27 June 2020
From: Features

An estate agency with a reputation for PropTech innovation says it now live-streams all instructions in a bid to operate more...
16 June 2020
From: Breaking News

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...
13 June 2020
From: Features

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...
10 June 2020
From: Features

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...
10 June 2020
From: Sponsored Content

The Covid-19 crisis hasn’t caused the revolution it has been reported to have. Despite the challenges it has brought, fundamentally, the...
27 May 2020
From: Features

The popular and well respected ex-Knight Frank partner Tom Tangney has joined Rose & Partners, a boutique property firm serving prime...
19 May 2020
From: Breaking News

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...
09 May 2020
From: Features

An industry stalwart has urged critics of Rightmove to fight for the portal to offer agents a fairer pricing system, not...
22 April 2020
From: Breaking News

An estate agency has been targeted by scammers who leave fake reviews if they haven’t been given a pay-off. Minors & Brady...
06 April 2020
From: Breaking News

Hello and as it’s Monday it’s PJT Day - and there are plenty of people moving jobs in our industry even...
16 March 2020
From: Breaking News

Your business may be growing quicker than you could ever imagine which is great when it comes to raising brand awareness....
11 March 2020
From: Features

Sky News claims that Countrywide and LSL Property Services are discussing a merger to become a £500m super-agency. In an exclusive it...
23 February 2020
From: Breaking News

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...
22 February 2020
From: Features

Estate agency Chestertons has named the new chief operating officer for the roll out of its UK and Europe franchising operation. Some...
20 February 2020
From: Breaking News
17 February 2020
From: Breaking News

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...
03 February 2020
From: Breaking News

Mystery surrounds a historic agency that has ceased trading after 235 years in business - even though its website is still...
31 January 2020
From: Breaking News

Independent agents in a fast-growing trade body are to be given the opportunity to secure exclusivity on land deals and new...
27 January 2020
From: Breaking News

A leasehold reform campaigner claims estate agents face “growing calls to be held accountable for mis-selling leasehold properties.” Louie Burns, managing director...
21 January 2020
From: Breaking News

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...
18 January 2020
From: Features

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...
15 January 2020
From: Features

Hello and welcome to the first PJT of 2020 - a new decade and, for many, a time of new opportunities. We’re always...
13 January 2020
From: Breaking News

In six years of editing Estate Agent Today, some of my most dramatic moments have been covering the troubles - some...
11 January 2020
From: Features

The Leaders Romans Group has extended its activities into the commercial world with the acquisition of chartered surveying company Dunlop Heywood. Dunlop...
10 January 2020
From: Breaking News

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...
14 December 2019
From: Features

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features

The relaunched easyProperty hybrid agency is to rely exclusively on local marketing to drive awareness and customers, and not follow the...
09 December 2019
From: Breaking News

Hello and welcome to PJT: even with little more than a fortnight before Christmas it seems there are still plenty of...
09 December 2019
From: Breaking News

The legendary Mayfair estate agency Wetherell is linking with London’s Dexters chain in a new partnership. Wetherell, run by high profile chief...
03 December 2019
From: Breaking News

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...
20 November 2019
From: Features

Enhanced customer care strategies, relationship-building schemes, cost-cutting measures and new revenue streams can’t help the lettings industry if the fundamental underlying...
23 October 2019
From: Features

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...
19 October 2019
From: Features

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...
15 October 2019
From: Sponsored Content

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...
12 October 2019
From: Features

Property professionals are increasingly worried about the threat of cyber attacks, according to new research. Some 41% of 'real estate professionals from...
03 October 2019
From: Breaking News

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...
02 October 2019
From: Features

Stamp duty won’t take centre stage at the Conservative Party conference - that’ll be Brexit, quelle surprise. But if the government...
27 September 2019
From: Breaking News

The tech publication WIRED has conducted an in-depth analysis of Purplebricks’ reviews on the Trustpilot site and suggests the agency may...
26 September 2019
From: Breaking News

All eyes are on Japan for the Rugby World Cup beginning this weekend…but there’s still time for our industry to raise...
20 September 2019
From: Breaking News

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...
18 September 2019
From: Features

Who are you and what does it say on your business card? I’m Simon Trippett – Partner at The Property Centre. What services...
18 September 2019
From: 60 Second Interview

In the old days an agent would procure clients based upon their position in the high street, the size of the...
04 September 2019
From: Features

The head of online agency Housesimple has made another strident attack on the integrity of High Street agents by saying some...
28 August 2019
From: Breaking News

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...
14 August 2019
From: Features

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...
10 August 2019
From: Features

When an industry disruptor enters a marketplace the impact on existing operators can be significant. It has been seen most notably...
31 July 2019
From: Features

Keller Williams continues to drive culture, mentality, and process transformation by partnering with DocuSign to enable electronic signatures. It’s another lesson in...
31 July 2019
From: Breaking News

The chief executive of Hunters franchise operation, Glynis Frew, says online estate agencies have given the industry two ‘positives’ - but...
23 July 2019
From: Breaking News

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...
20 July 2019
From: Features

In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...
03 July 2019
From: Sponsored Content

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...
29 June 2019
From: Features

MyBid4It is an online auction platform which has been developed to partner with Estate Agents and revolutionise the way properties are...
26 June 2019
From: Sponsored Content

Purplebricks has hired the Weber Shandwick PR firm to handle much of its non-investment related public relations. Weber Shandwick has its global...
21 June 2019
From: Breaking News

A writer for the influential financial publication Money Week says investors should “steer clear” of Foxtons - at least for now. Sarah...
04 June 2019
From: Breaking News

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...
18 May 2019
From: Features

An expert who has invested in an online agency in the past has slammed Purplebricks’ business model. James Max, who presents the...
16 May 2019
From: Breaking News

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...
08 May 2019
From: Features

1989 was a significant time for the property industry: it marked the beginning of the end of a period of unprecedented...
04 May 2019
From: Features

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...
01 May 2019
From: Features

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...
20 April 2019
From: Features

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...
17 April 2019
From: Features

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...
09 April 2019
From: Breaking News

An insurance company claims that over 29,000 property deals fall through in a year because buyers get cold feet over their...
02 April 2019
From: Breaking News

This article was originally written for City AM in response to an article it published attacking letting agents. See more here. A...
23 March 2019
From: Features

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...
20 March 2019
From: Features

Hello and welcome to this week’s PJT, your weekly chance to catch up on major moves in our industry. Everyone here has...
11 March 2019
From: Breaking News

The former chief information officer of Foxtons has taken a senior position at Hunters. The appointment of Dan Rafferty as Hunters’ chief operating...
05 March 2019
From: Breaking News

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...
20 February 2019
From: Breaking News

The online publication aimed at London’s high-rolling property professionals, Prime Resi, has named what it believes to be the capital’s 10...
31 January 2019
From: Breaking News

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...
26 January 2019
From: Features

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...
17 January 2019
From: Breaking News

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...
16 January 2019
From: Sponsored Content

The National Association of Estate Agents has met with other members of a high-level government board to look at ways of...
15 January 2019
From: Breaking News

Winkworth says it’s seen a huge 78.5 per cent rise in franchise applicants over the past 12 months and says there...
09 January 2019
From: Breaking News

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...
15 December 2018
From: Features

It’s that time of year again where we start saying goodbye to 12 months of hard work and start looking forward...
12 December 2018
From: Breaking News

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...
01 December 2018
From: Features

The introduction of the Propertymark brand as a ‘consumer friendly’ umbrella name for a series of trade bodies has been a...
23 November 2018
From: Breaking News

It’s not just the Cabinet and the government where jobs are in flux - there are plenty of moves to announce...
19 November 2018
From: Breaking News

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...
14 November 2018
From: Features

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...
24 October 2018
From: Breaking News

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...
17 October 2018
From: Features

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...
13 October 2018
From: Features

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...
09 October 2018
From: Breaking News

When Facebook first announced it would be entering the property listings market a few weeks ago it sent shockwaves across the...
06 October 2018
From: Features

With the news that Hunters and Fisher German are the latest agencies to offer online auctions to sellers, is this something...
18 September 2018
From: Sponsored Content

EweMove is the country’s fifth largest online agency group based on transactions, and continues to make a profit according to its owner,...
12 September 2018
From: Breaking News

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...
15 August 2018
From: Sponsored Content

A PropTech firm has adopted the unusual position of claiming some agencies deliberately over-value properties in a bid to win instructions. Agent...
14 August 2018
From: Breaking News

When you are starting up a new business, it is unlikely that you will already have enough capital to invest. Taking...
10 August 2018
From: Sponsored Content

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...
25 July 2018
From: Features

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...
21 July 2018
From: Features

Hello and welcome to this week’s Property Jobs Today - a slim edition given how quiet the industry is at the...
16 July 2018
From: Breaking News

First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...
14 July 2018
From: Features
13 July 2018
From: Breaking News

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...
12 July 2018
From: Breaking News

I loved my Foxtons office. I started in the Battersea branch. It was the old-style office; traditional carpets, actual properties in...
11 July 2018
From: Breaking News

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...
10 July 2018
From: Breaking News

Hello and welcome to Property Jobs Today, the regular Monday round-up of moves and changes in our industry. Do please let us...
25 June 2018
From: Breaking News

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...
30 May 2018
From: Features

As promised a few weeks ago, this week’s Natter concentrates on the importance of content, design and social media, three easily...
19 May 2018
From: Features

Century 21 UK is slashing the cost of becoming a franchisee for a six week period, cutting the price from £23,500...
18 May 2018
From: Breaking News

Several agencies operating under different brand names in south east England have been retitled under just one, called Alexander & Co. This...
03 May 2018
From: Breaking News

I have sold hundreds of lettings businesses over the last twenty-five years. Based on this experience, these are the mistakes that you...
02 May 2018
From: Features

Who are you and what does it say on your business card? Awais Ahmad - Founder and CEO of Hystreet (I don’t...
11 April 2018
From: 60 Second Interview

With reports continuing to focus on a slowing property market and an understanding that not enough properties are being marketed for...
31 March 2018
From: Features

When it comes to property, ‘Japanese knotweed’ are the two words most homeowners and prospective buyers do not want to hear. With...
03 March 2018
From: Features

Land and investment deals achieved by Connells Group in 2017 will add a further 2,750 units to its new homes pipeline,...
26 February 2018
From: Breaking News

And now, as if the friction between property and PropTech wasn’t difficult enough, estate agents are turning on estate agents. We are...
14 February 2018
From: Breaking News

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...
08 February 2018
From: Sponsored Content

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...
03 February 2018
From: Features

The story of this week - the ousting of Countrywide chief executive Alison Platt - prompts two key questions. Firstly, who takes...
26 January 2018
From: Breaking News

What do you need to know if you are considering selling your sales or lettings business? Here’s ten top tips to think...
24 January 2018
From: Features

According to The Branding Journal, a brand is “a name, term, design, symbol, or any other feature that identifies one seller's...
20 January 2018
From: Features

Hunters is partnering with a PropTech firm to allow homes on the market and still awaiting buyers to be short-let for...
17 January 2018
From: Breaking News

It’s traditional before Christmas to either review the year past or anticipate the one ahead - but I’m intrigued about what...
16 December 2017
From: Features

James Hillier and Rob Bearsby, who have operated Apex Residential at Bexleyheath in London for the past 14 years, have switched...
08 December 2017
From: Breaking News

The consumer group HomeOnwers’ Alliance says buyers of new build homes should be able to retain 2.5 per cent of the...
01 December 2017
From: Breaking News

A firm that sells homes but also creates operating platforms for other agencies to break into the industry is seeking £450,000 through...
08 November 2017
From: Breaking News

The spread and sophistication of financial crime in the UK in recent years has been unprecedented. Figures from UK Finance show that...
04 November 2017
From: Features

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...
14 October 2017
From: Features

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...
30 September 2017
From: Features

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...
30 September 2017
From: Features

Hunters says it will not be following other traditional-style estate agencies by offering online-only services to sellers - but it will...
28 September 2017
From: Breaking News

Purplebricks has given more details of its activities in the United States, where it is hoping to break into a market...
14 September 2017
From: Breaking News

The Guild of Property Professionals has launched a partnership with the ESTAS Group, which runs the customer feedback platform and customer...
13 September 2017
From: Breaking News

I’ve been in France for the past few days and depending on your viewpoint, I made a spectacularly good or singularly...
09 September 2017
From: Features

One of the country’s leading property-technology experts says the way in which the Agents’ Mutual stock market flotation proposal has been...
08 September 2017
From: Breaking News

Customer service is a definitive priority for prospective borrowers when choosing a mortgage lender. This is according to a study of over...
05 September 2017
From: Breaking News

In this week’s Natter I’m going to get all political. Don’t worry, I won’t be giving my opinions on Brexit, Trump...
02 September 2017
From: Features

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...
31 August 2017
From: Sponsored Content

A major regional agency with offices in Kent, Surrey and Sussex says its new online service - Howard Cundey LIVE -...
29 August 2017
From: Breaking News

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...
19 August 2017
From: Features

An insurance provider says small estate agencies are peculiarly vulnerable to cyber attack yet are amongst the least prepared amongst their...
18 August 2017
From: Breaking News

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...
21 July 2017
From: Breaking News

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...
06 July 2017
From: Sponsored Content

**The free photography course for estate agents (part one) offer has now expired. It is still available in special circumstances so...
03 July 2017
From: Sponsored Content

The group seeking to represent independent agents says a recruitment meeting scheduled for tomorrow is carrying on despite growing doubts about...
27 June 2017
From: Breaking News

A trade body which has been founded to represent the interests of independent estate agents has partnered with consumer reviews platform...
19 June 2017
From: Breaking News

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...
10 June 2017
From: Features

The man behind fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) says that public misunderstanding of the...
09 June 2017
From: Breaking News

A distinctive boutique estate agency that describes itself as a hybrid between traditional and online operators, and which set up a...
05 June 2017
From: Breaking News

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...
27 May 2017
From: Features

Google, under the command of parent company, Alphabet, has set its sights on building the world’s first digital city, in Toronto,...
24 May 2017
From: Breaking News

Two of the most influential figures behind the PropTech sector have run a microscope over Rightmove’s business model and technology -...
22 May 2017
From: Breaking News

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...
20 May 2017
From: Features

Think ‘fake agents’ are no threat to your business? Think again. The rise of online agents - dubbed by some as...
12 May 2017
From: Features

Even some of the most successful professionals from other professions fail to grasp the most important point when it comes to...
29 April 2017
From: Features

Lomond Capital has secured up to £37.5m for new acquisitions of sales and lettings agencies across the south of England -...
25 April 2017
From: Breaking News

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales. You need to go a...
08 April 2017
From: Features

The National Association of Estate Agents has thrown its weight behind a government move to create a register of overseas companies...
07 April 2017
From: Breaking News

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...
01 April 2017
From: Features

Hunters has boosted its office network over the 200 mark through the acquisition of Besley Hill, one of the longest established...
22 March 2017
From: Breaking News

One of the most sought-after tools in a marketing armoury is something that money can’t buy. Word-of-mouth recommendations. We are far...
17 March 2017
From: Sponsored Content

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...
14 March 2017
From: Sponsored Content

Business consultancy Jefferies has given a strong endorsement to the digital agency policy set out by LSL Property Services earlier this...
09 March 2017
From: Breaking News

Fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) has described Purplebricks as the 'biggest enemy currently facing...
07 March 2017
From: Breaking News

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...
11 February 2017
From: Features

A leading buying agency says there might be at least one upside to having The Donald in the White House -...
10 February 2017
From: Breaking News

Welcome to February! It means that 2017 is well under way and we’re edging closer to Spring – a time when...
04 February 2017
From: Features

From the outset of any merger, it is vital that each agency understands and can identify its purpose and the USP...
04 February 2017
From: Features

Reapit, the provider of CRM software to much of the estate agency industry, has become one of the partners for the...
31 January 2017
From: Breaking News

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...
28 January 2017
From: Features

The East of England, which takes in areas from Hertfordshire to Norfolk, has recorded the biggest hike in property prices over...
28 January 2017
From: Features

They say you can prove anything with statistics, and 115% of the time I suspect they’re right – that was an...
21 January 2017
From: Features

1.For those who are not familiar with Properstar yet, how would you summarise your services? Properstar is an online portal that helps...
16 January 2017
From: 60 Second Interview

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...
14 January 2017
From: Features

Consolidation continues apace amongst traditional estate agents. The raft of pressures on agents is increasing and these pressures have two strong...
14 January 2017
From: Features

One of the founders of hybrid agency Purplebricks says sellers in the UK may never accept the sale of their property...
09 January 2017
From: Breaking News

Good branding is absolutely crucial to any successful business or product, even more so in a world of social media, instant...
12 November 2016
From: Features

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features

Mid West Displays has established a reputation as a leading manufacturer of window & interior display solutions and products. The LEDMAG...
02 November 2016
From: Sponsored Content

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...
22 October 2016
From: Features

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...
07 October 2016
From: Features

Several estate agencies have announced new appointments and strategic moves - underlying speculation that the housing market remains relatively stagnant. CKD Galbraith, a...
04 October 2016
From: Breaking News

The Jones Robinson Group, a Newbury-based property firm with three branches, has expanded its network by acquiring an agency in a...
22 September 2016
From: Breaking News

Later on, the title of this piece should become clearer (at least I hope so). First, though, a few bits and...
09 September 2016
From: Features

Fiona Stewart, formerly head of marketing and communications at Strutt & Parker, has taken up a newly created role in the...
01 September 2016
From: Breaking News

It’s a familiar theme – kids doing charity trips and needing sponsorship or raffle prizes to help fund their fares. If we...
29 July 2016
From: Features

One of Britain’s foremost PropTech experts says OnTheMarket could still disrupt the portal landscape - but has trust issues following disputes...
29 July 2016
From: Breaking News

With the new Formula One season now well underway, we delve into the fast lane to take you on a whirlwind...
08 July 2016
From: Features

Countrywide's retail chief says the group's new hybrid joint online and traditional project has involved training agents to change the way...
06 June 2016
From: Breaking News

Fraudsters attacking the conveyancing sector, successfully stealing large sums of money from homebuyers, are making national headlines at a depressing rate....
27 May 2016
From: Sponsored Content

In this business you get used to dealing with regular customer and third-party feedback, input, and (occasionally) complaints. Much like the agency market...
13 May 2016
From: Features

A property investment firm says a British exit from the EU may cause minimal damage to the prime London market and...
11 May 2016
From: Breaking News

I have spent the last 20 years working within the conveyancing business, alongside estate agents and I can’t help feeling a...
06 May 2016
From: Features

As property ‘experts’, sector know-how and experience sits centrally to everything we do, right? Of course, but it’s certainly not the only...
29 April 2016
From: Features

By accident or design, the PR machine at OnTheMarket was beefed up last week. Just as well. With the portal still reeling...
23 April 2016
From: Features

One of the directors of Agents’ Mutual, parent body of portal OnTheMarket, has told Estate Agent Today that his firm does...
22 April 2016
From: Breaking News

Having urged agents to think about the full marketing mix and not just price, we must look at our business relationships...
08 April 2016
From: Features

This website recently published a piece ahead of the nationwide launch of our new property platform, Be Street Smart. It explained how...
01 April 2016
From: Features

Estates Gazette has published a candid article suggesting the explicit hiring of prostitutes by delegates to the annual MIPIM conference may...
29 March 2016
From: Breaking News

If you’re considering using a telephone answering service, what are the types of questions you need to ask, before you commit...
07 March 2016
From: Sponsored Content

Fine & Country this week opens a new London office in Bow, coinciding with the imminent start of its TV advertising...
29 February 2016
From: Breaking News

At 29, I'm Romans’ youngest senior manager. Last year I was promoted to a regional management position and I now oversee...
27 February 2016
From: Features

We’ve been facing some pretty adverse weather recently. Gales, storms and terrible flooding in parts of the country have upturned the...
13 February 2016
From: Features

Marketing and property often go hand in hand. But from time to time you might come across certain marketing terms that...
30 January 2016
From: Features

For the team at Andrews, the new year started a long time ago. Almost two years ago to be precise as...
15 January 2016
From: Features

Earlier this week removal man Matt Faizey had an article published by Estate Agent Today in which he commented about the...
11 December 2015
From: Features

Last week, on the latest series of The Apprentice, Lord Sugar threw his teams into the London property market. As expected, Twitter...
11 December 2015
From: Features

“Estate Agents have been highlighted by the Serious Organised Crime Agency (SOCA) as under reporting relative to their vulnerability to money...
03 December 2015
From: Sponsored Content
27 November 2015
From: Features

We may all be reeling from the surprise Autumn Statement stamp duty shocker but estate agents still find time to do...
27 November 2015
From: Breaking News

Who are you? Colin Breavington What does it say on your business card? Operations Director We hear SearchFlow is expanding next year, can you give...
16 November 2015
From: 60 Second Interview

Estate agents have been accused of flouting the rules by erecting For Sale and To Let signs despite a voluntary ban. The...
11 November 2015
From: Breaking News

Someone told me the other day that it’s now only seven Mondays till Christmas. Now there’s a scary thought. Best get...
06 November 2015
From: Features

Headlines across the lettings industry often focus on the behaviour of ‘rogue’ landlords – those that are slow to become compliant...
30 October 2015
From: Features

I’m writing this from the brand spanking new Center Parks in Woburn Forest. Set within 365 acres of lush Bedfordshire forest,...
23 October 2015
From: Features

The big online estate agencies appear to have come of age. No, no - I'm not saying they're good, bad, better or...
02 October 2015
From: Features

We’ve enjoyed a bit of an Indian summer this week. Not sure it makes up for one of the coldest and...
11 September 2015
From: Features

Like many people these days I rarely make a significant purchase without first checking out online reviews. Whether it’s for a...
04 September 2015
From: Features

Property software firm VTUK has launched a digital security protection service for estate agents. With a growing industry focus on digital marketing...
27 August 2015
From: Breaking News

An independent estate agent based in Leicestershire has urged agents to play a more active and altruistic role in their community. William...
26 August 2015
From: Breaking News

Public relations is big business these days. Whole companies are set up purely to provide this service. Major corporations have in-house...
21 August 2015
From: Features

It’s always interesting when Which? produces a report that includes estate agency. It asked 1,990 people their views on buying and selling...
21 August 2015
From: Features

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...
10 July 2015
From: Features

It’s been a tough week for the reputation of some estate agents but across the country the industry continues to do...
10 July 2015
From: Breaking News

Who are you? Joshua Rayner MIRP What does it say on your business card? Managing Director of Rayner Personnel & Estate Agency...
09 July 2015
From: 60 Second Interview

The National Association of Estate Agents says the agents named in Channel 4‘s From Russia With Cash documentary may have tarnished...
09 July 2015
From: Breaking News

A London agent wants a change of emphasis at OnTheMarket, claiming the new portal damages estate agents’ reputations, is low profile...
09 July 2015
From: Breaking News

Channel 4 admits to using what it calls “unusual” secret filming techniques and an undercover reporter posing as a Russian politician to...
08 July 2015
From: Breaking News

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...
03 July 2015
From: Features

Estate and letting agency review site raterAgent says an analysis of its own website suggests that 17 per cent, or just...
22 June 2015
From: Breaking News

Everywhere we look there’s talk of the high numbers of agents clambering for our attention on the crowded high street. So...
17 June 2015
From: Sponsored Content

Q: What does it say on your business card? The support network for quality agents Q: Who is Agent Tracker? Agent Tracker...
10 June 2015
From: 60 Second Interview

A journalist has described the estate agents she has recently dealt with as 'borderline trustworthy' and 'downright agreeable', much to her...
09 June 2015
From: Breaking News

www.dezrez.com/rezi Whilst the estate agency market has accelerated over the last ten years, it’s fair to say that technical innovation in the...
27 May 2015
From: Sponsored Content

An estate agency says it is returning money to buyers after a newspaper revealed it was demanding would-be purchasers paid the...
11 May 2015
From: Breaking News

I write this article on the day of the General Election so you’ll forgive the political analogies. In particular, how any...
08 May 2015
From: Features

The issue of some estate agents insisting that buyers and/or sellers use a particular solicitor or conveyancer has reared its ugly...
08 May 2015
From: Features

Traditional estate agents are not actually needed to sell a home but merely serve as “reputational insurance” to reassure a buyer...
08 May 2015
From: Breaking News

A firm described as one of the country’s 20 best small estate agencies has closed both of its offices. Estate Agent Today...