Archive

As you begin the process of property transactions in the UK, it's important to understand potential pitfalls that may result in...

Agents should be given longer induction periods to avoid mistakes and retain staff, an industry trainer claims. Charlotte Jeffrey-Campbell, director of The...

Why professional indemnity claims are on the rise In today's volatile economic landscape, the uncertainty faced by landlords and tenants has reached...

Olympic gold medallist Dame Kelly Holmes, has been announced as Propertymark’s final keynote speaker for its landmark conference next month. She will...

The election of Humza Yousaf as the new leader of the Scottish National Party yesterday was immediately met with concern from...

One of the main advantages of a PropTech solution is being able to automate the time-intensive and repetitive jobs that employees...

Inside this short article, my goal is to simply highlight the four most common mistakes l see from reviewing agents' Google Ad...

A recent study conducted by the Technical University of Denmark reported that the attention span of people around the world is...

Over the last two years, the property industry has experienced unprecedented change through shifting market conditions and new regulations around compliance. To...

Yesterday’s publication of Purplebricks’ annual results – which made for very difficult reading for the troubled brand – came as part...

You may be thinking that cost and hassle outweighs the benefits of outsourcing, but read on, you may be surprised! The last...

Legal experts are warning that the rush to beat interest rate rises could lead to “ill conceived” and “rushed transactions.” The Bank...

In this guest piece, Colum Smith, a property expert at law firm Taylor Rose MW, sets out why speedier transactions could...

Accountancy terminology can be a turn off to many business owners, understandably so given that the majority aren’t working in lettings...

One of the most valuable assets to any company is the data it stores. According to a recent study completed by...

Michael and Kenny Bruce have for the first time given their views on what went wrong for Purplebricks during their time...

An industry trade body wants the government to scrap the three per cent stamp duty surcharge on additional homes - and...

In this guest feature, James Dilgul, Head of Marketing at Fixflo, the market-leading repairs and maintenance management software provider, looks at how...

A law firm is warning that one of the key risks facing that industry this year revolves around professional negligence claims against...

The past two years have been a whirlwind of change, challenges and chance. The main catalyst has clearly been the pandemic...

In this latest Natter piece zoning in on independent agents doing things differently, following on from the one I did with...

In this latest video interview, exclusively available for EAT & LAT readers, Lee Dahill speaks to Ben Ridgway, managing director of...

Things can change. For those who remember, it’s no secret that I became one of the industry's strongest critics of OnTheMarket (OTM). My reasons...

I want you to ask yourself a question, what is your reputation? By that I mean your personal reputation and your...

Who are you and what does it say on your business card?  Thom Hudson, photographer at Meyers Estate Agents What is Meyers...

This time out, I speak to one of the industry’s biggest-hitters. Adrian Gill may have retired from frontline agency, having had...

With March marking one year since the beginning of the first national lockdown across all four nations of Britain in response...

This week’s interviewee in the ‘In Conversation Today’ hotseat is a man better placed than most to shed some light on...

One of the biggest TV hits of lockdown has been the Netflix show Call My Agent! It’s a surprise success, perhaps, because...

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

The government has given details of two new taxes to provide funds to address the cladding problem on high rise tower blocks...

Agents and a wide range of property experts have demanded yet more government funds to end the cladding crisis that is...

Housing Secretary Robert Jenrick has announced “an exceptional intervention” promising that leaseholders in high-rise buildings above 18 metres will bear no...

To kick off 2021, we have a Q&A with one of the most high-profile – and, it has to be said,...

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

Research by Zoopla has revealed the scale of the mistakes by and regrets for disillusioned home buyers. For large numbers of people...

It must have been a close thing on Friday as to whose faces were looking the most glum - those at...

A founder of Purplebricks, Michael Bruce, suggests there was nothing wrong with the controversial Commisery TV ads that contributed to making...

There’s no doubt that Covid-19 has had a huge impact on the UK’s property market, after hundreds of thousands of house...

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

Consumers are not as worried as they should be about conveyancing fraud, putting them at risk of losing life-changing sums of...

A free to list portal has blasted Rightmove, Zoopla and OnTheMarket for using agents' data to boost their profits.  Christopher May, chief...

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

While controversy swirls around the approach and motives of the sackings and branch closures at Spicerhaart, other agents are showing how...

There is no doubt that the BBC News article in early February caused something of a stir within the Deposit Free...

With confirmation that Section 21 will be scrapped, how can agents get ready for life after no-fault evictions? The short answer is...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Everyone thought John Bercow was short. It probably didn’t help that I was on stage just before him. 5ft 6 versus...

A traditional property agent says critics of Purplebricks underestimate the beneficial impact the firm has had on the UK agency industry. And...

Controversy and Purplebricks have gone hand in hand since the agency was first launched in 2012, through its float on the...

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...

Purplebricks has revealed it is considering changes to its pricing structure to correct “mistakes” of the past. Chief executive Vic Darvey has...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

By the time you read this article, I’ll be in Nigeria. My first ever visit to the continent of Africa. Sitting here...

Half of first time buyers say they made expensive mistakes during their process of purchasing their home, with mortgage brokers, removal...

We all make mistakes, and when it comes to typos Estate Agent Today is as guilty as anyone. But there’s a...

“You don't learn to walk by following rules. You learn by doing and falling over,” is an oft-quoted saying of Richard...

To a sales-focused agency, having a lettings department can sometimes feel like losing control of the business. Recent cases of property management...

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING! In our last article, we highlighted some really important and shocking stats...

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

As you probably know, I have been no fan of OnTheMarket (OTM) over the years. You may see this admission as...

How much more of it would you have if you could do all your month-end payments and reconciliations in a couple...

I have sold hundreds of lettings businesses over the last twenty-five years. Based on this experience, these are the mistakes that you...

You don’t have to look far to see an abundance of photo failures, just head to any property portal and they’ll pop...

In an exclusive and candid interview with Estate Agent Today, Countrywide chairman Peter Long has admitted that the company had been...

“Are we there yet?” In the same way that these words can drive you to distraction (any parent who has endured the...

The Estate Agent’s Act 1979 is rapidly approaching its 40th anniversary, yet still agents make mistakes and can all too easily...

Employment tribunal fees could soon become extinct, after the Supreme Court ruled they were an obstacle to the ‘access of justice’.  Once...

The UK PropTech Association (UKPA), of which I am a member of the steering committee, is an organisation with a purpose...

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

A new online estate agency is offering vendors a sales package for just £24.99. MoveSelf, which is based in Manchester, allows vendors to...

What a mad, bonkers year it’s been. We’ve had, in no particular order: Trump, Brexit, Leicester winning the Premier League, a...

We are now less than a month away from Philip Hammond’s first Autumn Statement to the nation, depending of course on...

Nearly three quarters of people who have sold or bought a property deem it more stressful than having a child or...

The firm which this week announced it had won a landmark money laundering appeal case says it's not all doom and...

When you're on the hunt for a new job, once your diary is starting to get booked up with interviews it's...

There was a recent article in Estate Agent Today titled: Agents 'missing out on income by not charging for referrals'. A study...

A riposte to Paul Smith's article 'Why Estate Agents Must Stand Up to the Power of the Portals' I just read an...