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KEYWORD "Feefo" - 31 RESULTS
Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Why online reviews can build trust, drive traffic and improve service

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...

10 October 2018

From: Features

How can PropTech be made easier for agents? Key debate today

Today’s long-awaited debate staged by fledgling PropTech platform Best Agent will address the issue of how the agency industry can most...

26 September 2018

From: Breaking News

Online reviews: huge and growing distrust from the general public

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

11 September 2018

From: Breaking News

Property Natter: setting the record straight on SEO and subdomains

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

08 September 2018

From: Features

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Smaller estate agencies to have access to cutting-edge IT under new plan

A property software guru says he wants PropTech firms to join with him in an ‘open platform’ which would allow smaller...

13 July 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

Another agency wins award based on reviews by “real customers”

Andrews Property Group has won the Feefo Trusted Service award, which the agency describes as “an independent seal of excellence that...

15 March 2018

From: Breaking News

Guild wins award based on customer reviews rated 4.5 and 5.0

The Guild of Property Professionals has won a major award from reviews platform Feefo. The Feefo Gold Service award is described by...

02 March 2018

From: Breaking News

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

ESTAS to accept Feefo reviews as part of agency awards process

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

01 February 2018

From: Breaking News

allAgents v Purplebricks - major announcement expected

allAgents, the review website in dispute with Purplebricks, says a “major announcement” is expected about its next step in the saga...

08 December 2017

From: Breaking News

allAgents pours cold water on Purplebricks' reviews link with Feefo

allAgents, the specialist review website which has had a bitter dispute with Purplebricks, has poured cold water on the hybrid agency’s...

04 December 2017

From: Breaking News

Purplebricks - now it links up with second customer review service

Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...

01 December 2017

From: Breaking News

Guild of Property Professionals launches partnership with The ESTAS

The Guild of Property Professionals has launched a partnership with the ESTAS Group, which runs the customer feedback platform and customer...

13 September 2017

From: Breaking News

Serious doubts over future of independent agents' group CIELA

The fledgling and highly vocal CIELA group says it is possible it may not launch this autumn after all despite months of...

20 June 2017

From: Breaking News

Fledgling trade body partners with Feefo for pre-launch period

A trade body which has been founded to represent the interests of independent estate agents has partnered with consumer reviews platform...

19 June 2017

From: Breaking News

Property Natter – awards success, purple and the future of agency

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...

27 May 2017

From: Features

Estate agents strike gold at the ESTAS

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

20 May 2017

From: Features

Online reviews - They’re here to stay

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

29 April 2017

From: Features

Guild's new chief exec goes on the road to meet agents across UK

The Guild of Property Professionals is holding its annual regional meetings next month at 10 sporting venues across the UK under...

28 April 2017

From: Breaking News

Guild chief says aggressive online agency marketing lacks integrity

The new chief executive of the Guild of Property Professionals has accused some online agents of carrying out “aggressive” marketing campaigns...

26 April 2017

From: Breaking News

Online and traditional agents debate how to boost customer service

A debate on customer service in the agency industry has been arranged for later this month between leading lights from both...

11 April 2017

From: Breaking News

How to spot fake estate agent reviews

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews.  Amazon, amongst...

03 December 2016

From: Features

First consumer advert launched to promote ESTAS to the public

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

10 November 2016

From: Breaking News

Guild follows Tepilo and ESTAS in linking with agency review platform

The Guild of Professional Estate Agents has followed in the steps on the ESTAS awards by linking up with a reviews and...

09 November 2016

From: Breaking News

How can agents manage negative feedback left on review sites?

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...

22 October 2016

From: Features

The ESTAS announce link up with global ratings and reviews firm

The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...

12 October 2016

From: Breaking News

Property Natter:  a conference bonanza!

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...

27 May 2016

From: Features

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