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KEYWORD "Criticism" - 100 RESULTS
Phil Spencer - How To Prove The AI Bots Wrong

Artificial Intelligence is now a part of all our lives, but my attention was grabbed recently by an AI critique of...

23 April 2024

From: Breaking News

The NPPF, 'Beauty' and 'Gentle Density'

Both 'beauty' and ‘gentle density’ are central themes of the National Planning Policy Framework (NPPF).. The notes which accompany the NPPF state...

23 March 2024

From: Features

Industry Views - Why Are Housing Ministers So Mediocre These Days?

Sir Simon Clarke’s call for Rishi Sunak to be ousted from Downing Street may well express what many of his MP...

27 January 2024

From: Features

Mr Bates, the Post Office, and Property Industry Marketing

Like so many I’ve been infuriated by the injustice meted out to sub-postmasters and postmistresses over many years.  I was aware of...

13 January 2024

From: Features

Government publishes new housing policy but will it get Britain building?

The Government has published long-awaited reforms to its National Planning Policy Framework, confirming that local housebuilding targets will be advisory rather...

20 December 2023

From: Breaking News

What is ‘mixed tenure’ and why are mixed tenure developments built?

The term mixed-tenure development usually refers to residential developments where different residential tenures are provided on the same site. Typically, tenure was...

30 August 2023

From: Sponsored Content

Property Natter - The long arm of the law that changed the property market

It was a genuine pleasure to read this week about Yorkshire estate agent Ian Bradbury who clocked up 40 years selling...

19 August 2023

From: Features

Don't be the restaurant that doesn’t turn the a/c on in the summer…

It’s a brave business owner who actually invites criticism.  I speak from the personal experience of asking the opinions of the...

24 June 2023

From: Features

How the circular economy can defend the holiday let industry

Sustainability has become a watch word for businesses the world over but there’s one element of this equation that is too...

27 May 2023

From: Features

Autumn Statement - is it the start of a new chapter?

The latest measures for property the Chancellor included in his Autumn Statement may not have been dramatic, but has it given...

10 December 2022

From: Features

World Cup Agent Match Report: Three Lions roar as Welsh dragon is slain

England beat Wales at the World Cup in Qatar this week, confirming the team’s progression to the next round while their...

01 December 2022

From: Breaking News

World Cup Agent Match Report: England hit six amid FIFA own goals

There was plenty of upset off the pitch after the Football Association’s last-minute u-turn – in fear of FIFA sanctions -...

22 November 2022

From: Breaking News

Housing Under Rishi - don’t expect much (but be grateful for that)

And…breathe. For a while back there, the only certainty for the housing market was uncertainty. That isn’t to say the election of Rishi...

29 October 2022

From: Features

Property Natter – why brand reputation is more crucial for smaller firms

In tougher times – as is the case now, post-Covid, post-Brexit, cost-of-living crisis, war in Ukraine, etc – reputation and consumer...

08 October 2022

From: Features

Poor Liz and Kwasi. What Do They Do Now?

Who would be in the shoes of Liz Truss and Kwasi Kwarteng? I don’t mean who would like their power, pay and...

01 October 2022

From: Features

How we created an industry-leading culture of innovation

In a recent McKinsey poll* 85 per cent of people said that fear of criticism, fear of uncertainty and fear of...

17 September 2022

From: Features

Property Natter - why housing must always have a seat at the top table

First off, my own quick tribute to the Queen, who died on Thursday afternoon aged 96. Despite her age and declining...

10 September 2022

From: Features

More housebuilding clarity needed in levelling up law, MPs warn

MPs have criticised the lack of detail in the government’s flagship Levelling Up and Regeneration Bill when it comes to housebuilding...

25 August 2022

From: Breaking News

Exclusive Q&A with PEXA - what is its role in the UK?

It was announced back in February this year that PEXA, the Australian FinTech/PropTech that enabled the world’s first fully digitised property settlement...

06 August 2022

From: Features

Property Natter – will the challenger banks ever become major lenders?

Many people in recent years will have become familiar with challenger banks such as Monzo, Starling and Atom. Many will have...

14 May 2022

From: Features

Extending Right to Buy won’t fix the housing shortage

Prime Minister Boris Johnson recently announced that he is considering extending Margaret Thatcher’s Right-to-Buy scheme, that gives council tenants the chance to...

14 May 2022

From: Features

Property Natter – the who’s who of the industry

The property industry is fortunate in including many great people, doing great work across a range of businesses – from traditional agency...

30 April 2022

From: Features

Agency reviews site calls for tougher crackdown on fake feedback

The government is being urged to go further with its clampdown on fake reviews. A government announcement aimed at protecting consumers last...

25 April 2022

From: Breaking News

Are Reviews Faked? Trustpilot bats away claims of ignoring breaches

The international reviews service Trustpilot has batted away criticism from a property website that it ignores breaches of its guidelines. Last week,...

15 March 2022

From: Breaking News

Phil Spencer: Time for agents to grab the gavel as market slows

The market’s likely to slow this year as the rising cost of living saps some buyer confidence, so agents are understandably...

04 March 2022

From: Breaking News

Allsopp fights back after criticism of first time buyer comments

Location Location Location co-presenter Kirstie Allsopp has fought back after her comments on first time buyers were sharply criticised oil social...

08 February 2022

From: Breaking News

Boris Johnson’s Successor: what next for housing policies?

Will he stay or will he go? You don’t need me to say who ‘he’ is - it’s the only story...

22 January 2022

From: Features

Propertymark rejects claim its housing market data is inaccurate

Propertymark’s chief executive has rejected claims that his organisation’s housing market data inaccurately states the numbers of prospective buyers for each...

04 January 2022

From: Breaking News

Property Natter – the A-Z of property for 2021 

It really is beginning to look a lot like Christmas – just a week to go now. Presents all wrapped and...

18 December 2021

From: Features

Police probe conveyancing cyber-crash as it begins third week

The police have been called in to investigate the ongoing cyber-security incident which has led to many firms in the Simplify...

22 November 2021

From: Breaking News

The EPC - how it’s defied sceptics, critics and Brexiteers

I’ve never written the three letters ‘EPC’ more often than I have in the past week. Law changes for the private rental...

13 November 2021

From: Features

Cladding Tax on Developers - not everyone is in favour

There has been criticism of the new Residential Development Tax, levied to fund remedial work on dangerous cladding on high rise blocks. The tax...

28 October 2021

From: Breaking News

What Every Letting Agent Should Know about the Economic Crime Levy (ECL)

Disclaimer: This article is intended for information only and does not constitute legal advice. As part of its 2020 budget, the UK...

23 October 2021

From: Features

The Modern Method of Auction is fast, transparent and the future

The Modern Method of Auction (MMoA), also known as Conditional auction, can sometimes get a bad rap. However, much of the...

13 October 2021

From: Features

RICS new Rules of Conduct try to win back respect for battered body

The Royal Institution of Chartered Surveyors is trying to win back respect within the property industry with new Rules of Conduct...

11 October 2021

From: Breaking News

RICS Scandal - apology given to whistleblowers amid major overhaul

The governing council of the Royal Institution of Chartered Surveyors has issued a public apology to the whistle blowers whose actions...

30 September 2021

From: Breaking News

Foxtons to review policy on ‘furlough bonuses’ for senior management

Controversial London agency Foxtons is to review its policy on top management bonuses. This follows a shareholder revolt at the agency's AGM...

29 September 2021

From: Breaking News

Three ways to prove the value of your fees in a competitive market

With the competition for new listings between agents as fierce as ever, it can sometimes feel like a race to the...

18 September 2021

From: Features

Foxtons appoints former Hamptons man following 'investor pressure'

Following speculation overnight, Foxtons - one of London's leading and most high-profile agencies - has this morning announced the appointment of Nigel Rich CBE...

17 September 2021

From: Breaking News

RICS Scandal - Senior figures quit but “no fraud or crime” says QC

The independent QC leading a review into the governance scandal at the RICS says there was “no fraudulent or criminal misbehaviour”...

10 September 2021

From: Breaking News

Stamp Duty Holiday did NOT cause market frenzy - claim

An unexpected claim was made over the weekend - that the long-running stamp duty holiday was not, after all, behind the...

23 August 2021

From: Breaking News

“Disgraceful” estate agent criticised by Crown Prosecution Service

The Crown Prosecution Service has joined in the criticism of unemployed estate agent Lewis Hughes, who last week admitted a count...

04 August 2021

From: Breaking News

RICS governance scandal - another delay before report appears

The publication of a report following a controversial RICS investigation has been pushed back another month. Last month it was announced that...

22 July 2021

From: Breaking News

Savills agent arrested by police over racist tweet

Greater Manchester Police have arrested the Savills estate agent who allegedly posted a racist tweet about black England football stars after...

14 July 2021

From: Breaking News

Criticism of agency over racist tweet controversy - but is it fair?

There is growing criticism of Savills on social media following the controversy over a racist tweet apparently sent from the personal...

13 July 2021

From: Breaking News

Property Natter – why OTM’s Jason Tebb shows the importance of good hires

In the world of football – very topical at the moment, as we all enjoy the Euros – there is an...

03 July 2021

From: Features

Conveyancers’ higher fees ‘reflect high demand in stamp duty frenzy’

The editor of the legal publication the Law Gazette has taken an estate agent to task for daring to suggest that...

08 June 2021

From: Breaking News

Foxtons reveals big sales leap - and ignores investor criticism

In a trading statement this morning Foxtons has revealed that following a 49 per cent increase in sales revenue in the...

03 June 2021

From: Breaking News

Trading Standards to recommend changes to ‘material info’ on listings

The Trading Standards agency team has outlined to Estate Agent Today the process it will follow to improve what it calls...

18 May 2021

From: Breaking News

Property Details - new dispute over what should be included

The controversial demands of Trading Standards for more “material information” to be provided upfront in property details have been criticised by...

17 May 2021

From: Breaking News

Vote, Vote, Vote - Housing and the 2021 Local Elections

Local elections rarely set the pulse racing and this year’s poll on Thursday faces a similar problem. But this time, it’s a...

01 May 2021

From: Features

Ex-Foxtons man slams “relentless culture” of some agencies

A former senior Foxtons and Douglas & Gordon agent has hit out at “the relentless key performance indicator culture” of some agencies. Matthew...

28 April 2021

From: Breaking News

Furlough funding refunded to government by major agency group

Another major agency group has agreed to repay substantial sums it claimed under the government's Coronavirus Job Retention Scheme, introduced to...

28 April 2021

From: Breaking News

Portals help Modern Method of Auction firm take top spot

Iamsold, the company best known for its Modern Method of Auction online platform, has won top spot in an auction league...

21 April 2021

From: Breaking News

Countrywide investor’s warning shot at underperforming Foxtons

The veteran estate agent who led criticism of Countrywide’s former management is turning his glare on Foxtons. The London estate agency has...

20 April 2021

From: Breaking News

The end of EPCs? Government told to scrap ‘outdated’ scheme

Energy Performance Certificates ought to be scrapped because they are outdated and not fit for purpose. That’s the view of an influential...

22 March 2021

From: Breaking News

Countrywide boss in bonus storm is given key role in takeover

Paul Creffield, a veteran figure at Countrywide involved in a controversy over bonuses, is staying on to “support” the transition into new...

09 March 2021

From: Breaking News

Call My Agent! Celebrities find it’s not so easy to sell and buy homes…

One of the biggest TV hits of lockdown has been the Netflix show Call My Agent! It’s a surprise success, perhaps, because...

06 March 2021

From: Features

In Conversation – Data Sharing with LonRes chief Anthony Payne

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

04 March 2021

From: Breaking News

Slow conveyancers should suffer financial penalties, says PropTech man

The head of a PropTech platform wants financial penalties on conveyancers if transactions miss deadlines. “The only way to accelerate the current...

03 March 2021

From: Breaking News

Controversial Modern Method of Auction wins £80k for Zoopla agents

Zoopla says it has so far delivered almost £80,000 in agent fees through its access to the Modern Method of Auction. MMA...

24 February 2021

From: Breaking News

Rightmove courts controversy with Modern Method of Auction link

Rightmove is the latest portal to forge a link with the controversial Modern Method of Auction service being offered to agents. A...

15 February 2021

From: Breaking News

Property Natter - ‘I work for myself, not by myself’ – a self-employed agent’s tale

In this week's Natter, I focus on the inspiring story of Clare Hughes, who has bounced back in the last 12 months...

13 February 2021

From: Features

Unsellable: Thousands of flats remain impossible to mortgage or sell

Agents and a wide range of property experts have demanded yet more government funds to end the cladding crisis that is...

11 February 2021

From: Breaking News

Don’t let shops be converted to homes, urges developers’ trade body

A property industry body representing developers wants the government to think again about making it easier for redundant High Street shops...

02 February 2021

From: Breaking News

Property Natter: exclusive Q&A with Tim Balcon, Propertymark’s new CEO

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

16 January 2021

From: Features

Property viewings should stop, Labour tells government

Sir Kier Starmer has told the government it should look again at whether estate agents’ viewings of properties for sale and...

11 January 2021

From: Breaking News

RICS finance controversy - new allegations made by newspaper

The Sunday Times has made new and detailed allegations regarding the Royal Institution of Chartered Surveyors. For some weeks the newspaper has...

11 January 2021

From: Breaking News

Boomin's Michael Bruce reveals portal's aims - and the lessons of Purplebricks

To kick off 2021, we have a Q&A with one of the most high-profile – and, it has to be said,...

07 January 2021

From: Breaking News

Agents can do more to speed up transactions by adopting technology

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...

04 December 2020

From: Sponsored Content

“Knackered” Countrywide suffers media onslaught

Criticism of the management of Countrywide has reached new levels of derision as the mainstream media have attacked the chaos surrounding...

27 November 2020

From: Breaking News

Is Boris letting down the poor? Agency in rare criticism of government

High end agents usually keep their powder dry when it comes to party politics, to avoid upsetting customers. However Knight Frank has...

05 November 2020

From: Breaking News

Agency stung by lockdown criticism reveals policy for next four weeks

An agency in London which was stung by fierce criticism in the spring lockdown has announced its policy for branch activity...

03 November 2020

From: Breaking News

House ‘sold’ in six days with no agent fees, claims quick buy firm

A quick buy firm boasting it has ‘sold’ a home within six days also says it now takes 140 days on...

21 September 2020

From: Breaking News

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

PropTech Today: start-ups win investor backing in changing world

An overview of the global PropTech sector is often what I am asked to cover at conferences around the world. This generally...

26 August 2020

From: Breaking News

Property Natter – what does agency look like Down Under?

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

15 August 2020

From: Features

Nationalists attack agency for using English version of house name

A row is brewing over an agency which acted on a vendor’s request to use the English version of a house...

11 August 2020

From: Breaking News

Agents stay loyal to Rightmove but it suffers revenue and profits dive

Almost all estate agents are still saying Yes to Rightmove, according to figures produced by the portal this morning. Membership numbers for...

07 August 2020

From: Breaking News

Regulation - is there a better way of becoming a better industry?

If a week is a long time in politics (an old phrase, for younger readers), then a year is a very long...

25 July 2020

From: Features

Sunak’s stamp duty holiday was never going to be enough

You have to feel for Rishi Sunak - well, at least a little. Leave to one side that he carries more presentational...

11 July 2020

From: Features

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

PropTech Today: another attempt at solving a problem that doesn't exist?

"New property website launches. Not immediately sure what it does differently, what its USP is or who will use it, but...

01 July 2020

From: Breaking News

Purplebricks critic launches “agent-friendly” PropTech platform

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...

30 June 2020

From: Breaking News

Purplebricks' founders reveal new project to re-enter the agency industry

The brothers who founded Purplebricks - Michael and Kenny Bruce - have returned to the agency industry for the first time...

09 June 2020

From: Breaking News

Foxtons shareholder rebellion expected at tomorrow’s AGM

There's widespread expectation that Foxtons’ senior management will face sharp criticism at the company’s Annual General Meeting today. The hottest issue at...

12 May 2020

From: Breaking News

Purplebricks market share and revenue drop sharply - new analysis

The market share for all online agents fell sharply in the period up to the start of the pandemic according to new...

05 May 2020

From: Breaking News

Shareholders say yes to Rightmove despite ongoing agency criticism

Rightmove’s shareholders appear to have been generally unmoved by the string of protests against the portal in recent weeks. At the portal’s...

05 May 2020

From: Breaking News

New ‘lockdown portal’ uses Google and Facebook to find buyers

The Haart estate agency chain has launched a portal called Off Market which it describes to sellers as being “a unique...

30 April 2020

From: Breaking News

Rightmove could be FREE to agents and still make money - claim

Rightmove, Zoopla and even OnTheMarket could make money even if they did not charge agents anything at all to list properties....

29 April 2020

From: Breaking News

Don’t kill Rightmove - it could be the agent’s friend, says industry stalwart

An industry stalwart has urged critics of Rightmove to fight for the portal to offer agents a fairer pricing system, not...

22 April 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Outrage at agency asking staff to work in branches despite lockdown

There’s been national newspaper publicity and widespread social media criticism of the Dexters estate agency which asked its staff to report...

25 March 2020

From: Breaking News

Over 600 agents Say No To Rightmove - but will they stick by it?

Over 600 agents have now signed up to the Say No To Rightmove campaign including some of the biggest names on...

23 March 2020

From: Breaking News

Why negative reviews are the secret to success for agents

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

18 March 2020

From: Features

Online agency reduced to shock tactics criticising High St firms

Nested is the latest online agency to base a marketing campaign around criticism of established estate agents.  In three 30-second TV ads...

12 March 2020

From: Breaking News

Short lets - should there be selective bans?

There’s something of a conspiracy of silence over the problem of short lets. That is a stark claim but many siren voices...

22 February 2020

From: Features

Johnson’s Mansion Tax: angry Tories hit out at ‘socialism lite’

Conservatives have been lining up to criticise a mansion tax which may be introduced on expensive homes to fund infrastructure improvements...

11 February 2020

From: Breaking News

Agents vent anger at ‘Boris Corbyn’ shock Mansion Tax proposals

Agents have reacted angrily to the government contemplating introducing a Mansion Tax, and to the Housing Secretary not ruling out the...

10 February 2020

From: Breaking News

Rightmove defies critics and enjoys its busiest ever month

Rightmove may continue to be a target for criticism from some agents and rival portals but it has just enjoyed it...

05 February 2020

From: Breaking News

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