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KEYWORD "Advertising Standards Authority" - 100 RESULTS
Purplebricks shares dip below 300p - 40% down over four months

Purplebricks’ share price value yesterday dropped below the 300p, over 40 per cent less than its high point over the recent...

16 November 2017

From: Breaking News

Agency withdraws claim it was ‘only way’ to get highest sale price

The RE/MAX estate agency has withdrawn a claim in one of its promotional leaflets that its representative was "the only person"...

15 November 2017

From: Breaking News

Purplebricks tells City and investors we're on course for 2017 targets

Purplebricks has issued the briefest-of-brief statements to the City and the company's investors to assure them it is "on course". The latest...

07 November 2017

From: Breaking News

We're not defunct yet says on-off-on independent agents group

The man seeking to establish the Charter for Independent Estate and Letting Agents says he is hopeful that the fledgling trade...

31 October 2017

From: Breaking News

Exclusive: four more complaints about Purplebricks filed to watchdog

Estate Agent Today has been told that there are four more complaints filed to the Advertising Standards Authority about hybrid agency...

30 October 2017

From: Breaking News

Purplebricks: agency wins advert dispute over Local Property Experts

Complaints about a Purplebricks claim concerning its Local Property Experts have been rejected by the Advertising Standards Authority. Complaints came from PDQ...

25 October 2017

From: Breaking News

Will Purplebricks ruling end agents’ purple mist?

So at last someone has woken up to the fact that Purplebricks needs to be clearer about how it charges for...

21 October 2017

From: Features

Purplebricks says it's more transparent than almost any other agency

Purplebricks has told Estate Agent Today it is more open about its business than almost any other agency and stridently rejects criticism about...

19 October 2017

From: Breaking News

Purplebricks TV ads declared 'misleading' after complaint over fees

The Advertising Standards Authority has ruled that two TV advertisements for Purplebricks cannot be shown again in their current form because...

18 October 2017

From: Breaking News

Agency removes listing from website after watchdog intervenes

London estate agency Residential Realtors removed a property listing from its website after a complaint to the Advertising Standards Authority. The property...

13 October 2017

From: Breaking News

Purplebricks: advertising watchdog still investigating complaint

The Advertising Standards Authority has confirmed to Estate Agent Today that it is still investigating a complaint lodged against Purplebricks by...

22 September 2017

From: Breaking News

Agency's non-existent Zoopla membership spurs complaint

Three more complaints about agents made to the Advertising Standards Authority have been settled informally - including one concerning an agency's...

20 September 2017

From: Breaking News

Purplebricks viewings complaint informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved another complaint made against wording on Purplebricks’ website.  A complainant suggested that the wording...

06 September 2017

From: Breaking News

Online agency subject of another complaint about website wording

Online agency HouseSimple has once again been the subject of a complaint to the Advertising Standards Authority. Earlier this month a HouseSimple advertisement...

30 August 2017

From: Breaking News

Another online agency advert banned over misleading wording

For the second successive week the Advertising Standards Authority has banned an online estate agency’s advertisement.  Last week it was HouseSimple and...

23 August 2017

From: Breaking News

Banned!  Online firm claimed High Street agents charge 1.5% to 4%

The Advertising Standards Authority has banned online agency HouseSimple from claiming that High Street agents charge “1.5% to 4% (plus 20%...

16 August 2017

From: Breaking News

Trustpilot and Woodford stay quiet on BBC's Purplebricks probes

Trustpilot, the review service quoted frequently by Purplebricks as evidence of its apparent popularity, is declining to comment on the adverse...

07 August 2017

From: Breaking News

Purplebricks: Ombudsman 'happy' with controversial deferred payment scheme

The Property Ombudsman has told Estate Agent Today that it is happy with the controversial deferred payment scheme operated on behalf of...

03 August 2017

From: Breaking News

Rightmove listing changed after complaint over 'Help To Buy' price

A housebuilder has changed the price listed on Rightmove to the full marketing price after an intervention by the Advertising Standards...

02 August 2017

From: Breaking News

Ad watchdog intervenes after complaint about 'under offer' listings

The Advertising Standards Authority has stepped in after receiving a complaint about two ads for properties listed on Rightmove. The homes were...

26 July 2017

From: Breaking News

Agency banned from using advert suggesting it had traditional office

The Advertising Standards Authority has banned an advertisement which suggested that the firm behind it had “a physical office ... in...

19 July 2017

From: Breaking News

Houser: controversial site must remove listing of home withdrawn in 2015

The controversial website Houser, which made waves when it launched in 2014, has been ordered by the Advertising Standards Authority to...

19 July 2017

From: Breaking News

Reviews - Agency complaint about Purplebricks upheld by watchdog

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...

05 July 2017

From: Breaking News

Agent agrees not to repeat advertisement knocking OnTheMarket

Major westcountry agency Wilkinson Grant has told the Advertising Standards Authority it will not re-use wording following a complaint from a...

05 July 2017

From: Breaking News

Ad watchdog 'partly upholds' complaint over leasehold flat

The Advertising Standards Authority says it has “partly upheld” a complaint regarding a claim that a leasehold property was Sold STC. Greenslade...

21 June 2017

From: Breaking News

Conveyancing: ASA investigates complaint against Law Society

The Advertising Standards Authority (ASA) has published the details of its investigation into a complaint made against the Law Society. The complaint...

14 June 2017

From: Breaking News

ASA upholds complaint against hybrid agent for viewings claim

The Advertising Standards Authority (ASA) has upheld a complaint made against hybrid estate agency Pink and Cow. The Portsmouth-based firm claimed on...

07 June 2017

From: Breaking News

Connells Help to Buy complaint informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved a complaint made against Connells. The case focused on a Connells Rightmove listing which...

17 May 2017

From: Breaking News

EasyProperty changes price claim after advertising watchdog steps in

EasyProperty has removed from its advertising any reference to clients getting ‘an offier in 20 weeks’ after an intervention by the...

10 May 2017

From: Breaking News

Trade group claims ad watchdog is probing Purplebricks complaints

Fledgling trade group CIELA says two aspects of its complaint to the Advertising Standards Authority are the subject of ‘further investigation’...

04 May 2017

From: Breaking News

'Quick buy' company cleared of breaching advertising code

The Advertising Standards Authority has given the green light to an circular which provoked complaints suggesting it deliberately did not appear...

05 April 2017

From: Breaking News

New agents group seeks 'pre-launch' members - and says it may float

The Charter for Independent Estate and Letting Agents has started its ‘pre-launch’ membership drive - and says it ultimately want to...

04 April 2017

From: Breaking News

A poor advert for the agency industry

There’s good and bad in every industry and at first sight, this week has been one where the good have won...

01 April 2017

From: Features

Purplebricks removes web claim that 'buyers are found within 14 days'

Purplebricks has agreed to remove a claim from its website that “on average it takes us just 14 days to find...

29 March 2017

From: Breaking News

Mine's bigger than yours: Agency changes 'largest office' publicity

A branch of Martin & Co is changing the wording it uses on a leaflet following a complaint from a rival...

29 March 2017

From: Breaking News

'Sleazy' estate agency advert removed after sexism furore

LSL-owned London estate agency Marsh & Parsons has removed what one Twitter users called a ‘sleazy’ advertisement, following a row over...

28 March 2017

From: Breaking News

Independent agents say Purplebricks complaint 'purely a starting point'

The fledgling group claiming to represent independent estate and letting agents, CIELA, says it has lodged a complaint against Purplebricks with...

21 March 2017

From: Breaking News

Agency promises not to make competitor comparisons in future ads

A Hampshire estate agency has promised the Advertising Standards Authority (ASA) not to make competitor comparisons which cannot be independently verified...

08 March 2017

From: Breaking News

Purplebricks: Independent agents release text of complaint letter

The fledgling Charter for Independent Estate and Letting Agents has released to the media the text of a complaint letter it...

02 March 2017

From: Breaking News

Trading Standards takes agency sales claim to advertising watchdog

The trading standards team of a county council has taken the unusual step of challenging the sales claim of an estate...

01 March 2017

From: Breaking News

Agency told not to repeat ad claim about seven-day viewings

Estate agency Butters John Bee has been told by the Advertising Standards Authority not to re-run an ad because of an...

01 March 2017

From: Breaking News

Independent agents' group renews criticism of Purplebricks

The new group for independent owner-managed estate and letting agencies, to be formally inaugurated this week, has stepped up its campaign...

27 February 2017

From: Breaking News

Watchdog orders online agency not to re-run TV advert

Online agency HouseSimple has been told that by the Advertising Standards Authority that its TV advertisement including the claim ‘sell your...

22 February 2017

From: Breaking News

Portal's 'win a house' competition ad banned by watchdog

A competition organised by Real Hot Property - which says it “aims to be Europe’s largest property portal” - has been...

22 February 2017

From: Breaking News

Agency disputes rival firm's claim that it 'sells homes faster'

An estate agency in the north of England has complained to the Advertising Standards Authority about a rival firm’s claims saying...

22 February 2017

From: Breaking News

Purplebricks: 'formal complaint' from independent agents

The fledgling group being set up to represent independent estate and letting agents is preparing a formal complaint about Purplebricks based...

17 February 2017

From: Breaking News

Quick Sale company in hot water over website 'offer'

The Advertising Standards Authority has stepped in following a complaint about a TV ad for a Quick Sale company, National Homebuyers.  The...

08 February 2017

From: Breaking News

Watchdog steps in after £36,000 discrepancy on new homes website

The Advertising Standards Authority has stepped in following a complaint about the website for property developer Keepmoat. The ASA says that the...

01 February 2017

From: Breaking News

eMoov amends website wording after ASA complaint

The Advertising Standards Authority (ASA) has informally resolved a complaint made against online estate agency eMoov.  The complaint challenged whether two statements...

25 January 2017

From: Breaking News

Countrywide amends property listing after complaint to standards watchdog

Countrywide has amended the website of one of its estate agency brands after an intervention by the Advertising Standards Authority. The ASA...

18 January 2017

From: Breaking News

Watchdog intervenes after complaints over agents' advertisements

The Advertising Standards Authority has intervened after a series of complaints about adverts placed by estate agents and other property industry...

04 January 2017

From: Breaking News

No action over ad claiming flats were 'waterfront' - when they weren't

The latest round of complaints made to the Advertising Standards Authority against property firms’ ads have once again ended only with...

23 November 2016

From: Breaking News

Online agency Hatched agrees to withdraw marketing letters

The online agency Hatched has agreed to withdraw marketing letters following a complaint to the Advertising Standards Authority. The ASA says a...

16 November 2016

From: Breaking News

Ad watchdog steps in over disputed 'two bedroom' listing

The Advertising Standards Authority has stepped into a dispute over a property listing which claimed a property was a two bedroom...

16 November 2016

From: Breaking News

Banned - award-winning online agency's fees comparison advert

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advert was a poster for...

09 November 2016

From: Breaking News

Ad watchdog says agency's 'More Sales Agreed' claim was misleading

The Advertising Standards Authority says a Market Harborough firm's leaflet claiming it had 'more sales' than any other agent earlier this...

02 November 2016

From: Breaking News

Another online agency asked to amend website after complaint

YOPA, the online agency that recently had an extensive TV campaign, has amended the content of its website following a complaint to...

26 October 2016

From: Breaking News

Agency agrees to remove outdated Rightmove info from ad

The Advertising Standards Authority has intervened in the case of an estate agency using information from Rightmove that was more than...

19 October 2016

From: Breaking News

Watchdog explains why agency complaints 'informally resolved'

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...

13 October 2016

From: Breaking News

ASA informally resolves more complaints against property firms

The Advertising Standards Authority (ASA) has published details of four more cases in which it has 'informally resolved' complaints made against...

21 September 2016

From: Breaking News

ASA upholds two of three complaints made against Purplebricks

The Advertising Standards Authority (ASA) has upheld two of three complaints against claims made in Purplebricks' TV and website advertising.  The watchdog upheld...

14 September 2016

From: Breaking News

Complaint against eMoov savings claims informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved a complaint made against online estate agency eMoov.  A media sales adviser for a...

14 September 2016

From: Breaking News

Advertising watchdog intervenes over Purplebricks' VAT claim

The Advertising Standards Authority has intervened following a complaint about VAT savings on Purplebricks‘ website. A member of the public contacted the...

31 August 2016

From: Breaking News

Watchdog resolves dispute over property description on website

If agents need evidence of how members of the public can spot errors in property descriptions - and can raise an...

24 August 2016

From: Breaking News

Watchdog intervenes over agency and developer property descriptions

The Advertising Standards Authority has stepped in following two unrelated complaints - one was over an agent’s property description, and the...

10 August 2016

From: Breaking News

Watchdog intervenes over London agency's portal advertising

The Advertising Standards Authority has stepped in to resolve a complaint about a small London estate agency’s online references to its...

03 August 2016

From: Breaking News

Agency amends website after first time buyer complaint to watchdog

An estate agency has amended its website after being contacted by the Advertising Standards Authority following a complaint from a member...

29 June 2016

From: Breaking News

Online agency emoov in hot water with advertising watchdog - again

For the second time this month, the Advertising Standards Authority has had to intervene over the wording of an ad from...

22 June 2016

From: Breaking News

Agency says Rightmove postcode data led to 'misleading' advertisement

Regional estate agency Matthews of Chester says data provided by Rightmove led to an apparently-misleading advertisement which had to be altered...

15 June 2016

From: Breaking News

eMoov ad banned by watchdog after complaint about three of its claims

The Advertising Standards Authority has banned an ad by online agency emoov after a complaint disputing the duration of a fee...

08 June 2016

From: Breaking News

Quick sale firm wins radio advertising complaint case

The Advertising Standards Authority (ASA) has decided not to uphold a complaint made against a quick property sale firm's radio advert.  The...

01 June 2016

From: Breaking News

Property advertising complaints up 10% since 2014, says ASA

Complaints made against adverts issued by property firms have increased by 10% in the last year. The Advertising Standards Authority (ASA) reports...

26 May 2016

From: Breaking News

Online agency amends website after competitor makes ASA complaint

A dispute over claims made on online estate agency HouseSimple's website has been 'informally resolved' via the Advertising Standards Authority (ASA). Competitor eMoov challenged...

25 May 2016

From: Breaking News

Agency removes reviews from Facebook after complaint to advertising watchdog

Oystons Limited, trading as Oystons Estate Agency, has removed reviews of its service from its Facebook page after a complaint to...

06 April 2016

From: Breaking News

eMoov changes website wording after complaint over 'price achieved' claim

Online estate agency eMoov has changed the wording on its website after a complaint to the Advertising Standards Authority. The words under...

10 February 2016

From: Breaking News

Advertising watchdog bans ad by controversial 'sting' estate agency

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...

27 January 2016

From: Breaking News

Agency settles dispute with rival over 95% of sales completed claim

A dispute between two agents over a claim that “95 per cent agreed sales proceed to completion” has been resolved informally...

31 December 2015

From: Breaking News

Property ad banned after suggesting guaranteed capital gain

The Advertising Standards Authority has banned an advertisement from a property company selling new homes in East London, after it was...

30 December 2015

From: Breaking News

eMoov and other property firms resolve ad disputes with advertising watchdog

eMoov is one of several property firms to have ‘informally resolved’ disputes with the Advertising Standards Authority - usually achieved by...

16 December 2015

From: Breaking News

Agencies change websites and Facebook after ad watchdog intervenes

Two leading estate agency groups have changed website details of properties after complaints were lodged with the Advertising Standards Authority. The ASA...

25 November 2015

From: Breaking News

Warring agents resolve dispute over ad claiming property had been sold

A row between two agencies over an advertisement claiming one of them had sold a property the other had failed to...

04 November 2015

From: Breaking News

ASA raps property company for wording of Rightmove listing

The Advertising Standards Authority has ordered the company Homewise not to use misleading wording following two complaints about one of its...

28 October 2015

From: Breaking News

Agent amends ad to avoid slap-down from advertising watchdog

Hull estate agency Beercock Wiles and Wick has amended the wording of a regional press advertisement following a complaint to the Advertising...

21 October 2015

From: Breaking News

Purplebricks and other agencies resolve complaints to advertising watchdog

Four estate agencies including online player Purplebricks have resolved complaints submitted to the Advertising Standards Authority. Every week the ASA publishes a...

14 October 2015

From: Breaking News

Agencies amend wording of ads to escape advertising watchdog action

Two agencies have agreed to amend the wording of their advertisements to avoid the possibility of formal action by the Advertising...

07 October 2015

From: Breaking News

Video round up 18.09.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...

18 September 2015

From: Video Articles

Video round up 18.09.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...

18 September 2015

From: Breaking News

ASA bans agent's ad quoting customer recommendations

The Advertising Standards Authority has banned an advertisement by estate agency Redman Casey accusing it of misleading statements over customer recommendations...

16 September 2015

From: Breaking News

Watchdog bans most trustworthy statement by raterAgent website

The Advertising Standards Authority has banned a statement by the estate and letting agency review site raterAgent describing it as the...

16 September 2015

From: Breaking News

Online agent changes ad after 'misleading' complaint

Online estate agency HouseSimple has changed the wording of one of its adverts after the Advertising Standards Authority (ASA) received a...

26 August 2015

From: Breaking News

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

Agent hails 'great result for industry' on Rightmove data issue

The estate agent at the centre of an Advertising Standards Authority investigation into promotional claims using Rightmove data has hailed the...

12 June 2015

From: Breaking News

Watchdog dismisses complaint against agency using Rightmove data

The Advertising Standards Authority has given its backing to an estate agency using Rightmove data to claim it had the most...

11 June 2015

From: Breaking News

ASA upholds complaints against eMoov

The Advertising Standards Authority (ASA) has upheld two complaints made against online estate agency eMoov.  The first centred around eMoov’s claim that...

03 June 2015

From: Breaking News

Agency rapped by watchdog over ‘misleading’ advert

An East Midlands estate agency has had a regional press advert banned by the Advertising Standards Authority (ASA).  Kirk Estates Ltd had...

28 May 2015

From: Breaking News

Oh no, not another complaint...

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what I...

22 May 2015

From: Features

ASA investigating complaints about online agents' VAT

The managing director of Hatched online agency is accusing Purplebricks, eMoov, Tepilo and House Network of advertising their rates exclusive of...

19 May 2015

From: Breaking News

Online agency seething about ASA complaint from High Street agent

Online agency EweMove says it is seething about a complaint made to the Advertising Standards Authority by a high street estate...

18 May 2015

From: Breaking News

Advertising watchdog rules against Hamptons fees ad

Hamptons International has been slapped down by the Advertising Standards Authority for not making it clear that some lettings fees were...

23 April 2015

From: Breaking News

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