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KEYWORD "The Property Ombudsman" - 135 RESULTS
Agents MUST disclose referral fees, Trading Standards tells government

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

02 October 2020

From: Breaking News

Agents, conveyancers and movers pledge greater sales transparency

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...

25 September 2020

From: Breaking News

Autumn 2020 - seven things to watch

It’s no surprise the mainstream news remains dominated by coronavirus - not so much the actual effect of it right now,...

05 September 2020

From: Features

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

Agent expelled by Ombudsman for failing to pay award to seller

An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...

26 August 2020

From: Breaking News

PropTech firm swipes at Purplebricks over property measurements

A PropTech firm that regularly claims London homes are mis-measured in property descriptions has taken a swipe at Purplebricks. Pupil, a spatial...

05 August 2020

From: Breaking News

Code of Practice marks welcome progress for RoPA recommendations

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

25 July 2020

From: Features

“Busy Bodies!” - agent slams industry leaders writing code of conduct

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

21 July 2020

From: Breaking News

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

Code of Practice for Estate Agents set to change industry forever

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

01 July 2020

From: Breaking News

Agency regulation: still no government action, one year on

The recommendations to regulate and train the estate agency industry put forward a year ago remain on the Housing Secretary’s desk...

30 June 2020

From: Breaking News

'No DSS' lawsuits - what do letting agents need to know?

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...

30 May 2020

From: Features

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Poor communication the biggest cause of Ombudsman complaints

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

Expelled! Agents kicked out by Ombudsman for not paying awards

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

04 May 2020

From: Breaking News

Virtual Viewings Warning - agents should keep copies in case of dispute

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

01 May 2020

From: Breaking News

40 to 50 calls a day still coming in to The Property Ombudsman

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

23 April 2020

From: Breaking News

Change - The key to unlocking demand after the lockdown

If it’s really the case that estate agents’ offices could be in the category of High Street premises first allowed to...

18 April 2020

From: Features

Hair today, gone tomorrow - close shave in a good cause for a familiar face

To many less fortunate on the follicle front, high profile industry supplier Ed Mead has enjoyed an infuriatingly good head of...

15 April 2020

From: Breaking News

Scam and Fraud Alert: Sellers urged to check authenticity of ‘buyers’

Sellers are being warned to make strict checks before responding to advertisements apparently from prospective buyers.  The National Association of Property Buyers...

14 April 2020

From: Breaking News

Property Ombudsman conference is latest casualty of Coronavirus

The Property Ombudsman has announced that it will postpone its annual conference, which was to have been on June 18, until...

20 March 2020

From: Breaking News

Tenant Engagement

There is no doubt that the BBC News article in early February caused something of a stir within the Deposit Free...

12 March 2020

From: Sponsored Content

Agent training to include Modern Method of Auction compliance

Training operator The Able Agent is to include a module on the Modern Method of Auction in its future programme.  Charlotte Jeffry-Campbell,...

12 March 2020

From: Breaking News

Agent Qualifications: ‘Get On With It’ says architect of reform

The author of dramatic reform proposals for estate agents has given a clear message to ministers - Get On With It!  Lord...

09 March 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

Transaction times slashed and fall-throughs cut by new agents toolkit

The National Association of Estate Agents has launched its Sales Protocol Toolkit, in a bid to reduce fall-throughs and dramatically improve...

28 February 2020

From: Breaking News

Seven days left for agents to defend referral fees to Trading Standards

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...

10 February 2020

From: Breaking News

Urgent Referral Fees survey of agents launched by Trading Standards

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...

07 February 2020

From: Breaking News

Agents Beware: Mandatory disclosure of referral fees still a possibility

It is possible that agents and their business partners in the conveyancing, mortgage and survey industries could be obliged to have...

29 January 2020

From: Breaking News

Every agent must pass qualification exams in ‘new era’

Some older estate agents may end up retiring when mandatory examinations and qualifications are introduced as there will be no ‘free...

28 January 2020

From: Breaking News

Future of referral fees may be revealed at upcoming conference

The annual conference of the National Association of Estate Agents takes place on February 27 - the date when the future...

21 January 2020

From: Breaking News

The Property Ombudsman to quit role in November

The Property Ombudsman role is being advertised. The current Ombudsman, Katrine Sporle, is giving up the role in November after five years in...

13 January 2020

From: Breaking News

Searches: consumer chief and Propertymark leader join trade body

The Council of Property Search Organisations has named three industry figures as members of its newly-formed compliance committee, set to regulate...

16 December 2019

From: Breaking News

One of UK’s top agents joins ‘self employed’ hybrid agency

Mark Bentley, the immediate past president of the National Association of Estate Agents, has become the highest profile agent yet to...

11 November 2019

From: Breaking News

TPO increases fees - and agents who generate most complaints pay more

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

11 November 2019

From: Breaking News

Huge shake-up of sellers’ information being considered

First details have emerged of the information vendors may have to provide up-front In future transactions if government house buying reforms...

21 October 2019

From: Breaking News

Industry bodies back Modern Method of Auction best practice guide

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

03 October 2019

From: Breaking News

PropTech firm wants to clean up image of Modern Method of Auction

A company operating the controversial Modern Method of Auction says it is trying to improve the sector’s image after a series...

30 August 2019

From: Breaking News

Modern Method of Auction firm has sold 16,500 homes in a decade

iamproperty, parent company of IAMsold, says it now works with 2,500 estate agency branches nationwide and has sold over 16,500 properties...

14 August 2019

From: Breaking News

Agents warned to be in a redress scheme for ALL aspects of their work

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

25 July 2019

From: Breaking News

‘Good communication helps keep vendor expectations in check’

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

18 July 2019

From: Breaking News

Radical reform for agency industry to be signed off by minister today

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

15 July 2019

From: Breaking News

Clampdown on agents - Ombudsman to refer more to Trading Standards

The Property Ombudsman will in future refer more estate agents to the National Trading Standards Estate and Letting Agent Team if...

11 July 2019

From: Breaking News

New industry regulator and qualifications ‘in place within two years’

A new industry regulator is likely to be in place within two years according to the chair of the government’s Regulation...

11 July 2019

From: Breaking News

Becky Howes, Account Manager of mio

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

05 July 2019

From: 60 Second Interview

Over 150 agents link with 'Modern Method' online auction firm

An online auction service which only came into existence in September last year claims to have 150 partner estate agents already,...

21 June 2019

From: Breaking News

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

Industry veteran becomes chair of franchise giant as founder retires

The founder of franchise giant Belvoir, Mike Goddard, has now stepped down as chair of the company, two years after quitting...

17 May 2019

From: Breaking News

Quick Sale trade body boasts of few complaints after five years

The trade body representing so-called quick sale companies is marking five years in business with two feathers in its cap. Firstly the...

16 May 2019

From: Breaking News

Complaints against agents on the rise, says Property Ombudsman

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

08 May 2019

From: Breaking News

New regulatory body for agents: will it have resources to do the job?

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

18 April 2019

From: Breaking News

Why the future of the property industry should be paperless

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

30 March 2019

From: Features

Hunters' founder becomes latest MP to join TPO Conference panel

The founder of the Hunters franchise agency group, Kevin Hollinrake - now a Conservative MP - is the latest parliamentarian to...

22 March 2019

From: Breaking News

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

Agency reform chief to speak at The Property Ombudsman conference

The Property Ombudsman’s annual conference is to hear from the chair of the government’s ‘Property Agents Working Group’ - just days...

07 February 2019

From: Breaking News

New guidance over Dual Fees to agents to be issued by Ombudsman

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...

29 January 2019

From: Breaking News

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

Clampdown on referral fees: new Trading Standards guidance to be issued

It’s been revealed that the National Trading Standards Estate Agency Team is to deliver new guidelines to agents for referral fees...

23 January 2019

From: Breaking News

Buying process reform guru to speak at The Guild conference panel

The man who is leading the government’s efforts to reform the house buying process will be one of the speaker at...

08 January 2019

From: Breaking News

Rogue Agents Kicked Out: Ombudsman expulsions take 2018 total to 35

The Property Ombudsman scheme has taken action against another six rogue agents in recent days, bringing the total number expelled this...

17 December 2018

From: Breaking News

Property Natter: Emoov, Brexit, Agents Got Talent and a partridge in a pear tree

Hard not to mention two major breaking news stories of recent days; one directly affecting the property market and one which...

15 December 2018

From: Features

Industry legend Peter Knight steps down as Agents Giving chairman

Peter Knight, co-founder and public face of Agents Giving, is stepping down as the charity’s chairman. He is to be succeeded by...

10 December 2018

From: Breaking News

Agency refuses to return pre-contract deposit - now expelled by TPO

An estate agency trading under two different names has been expelled by The Property Ombudsman after refusing to refund a £2,000...

21 September 2018

From: Breaking News

Ombudsman calls for new build homes to be included in consumer redress

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...

10 September 2018

From: Breaking News

TPO announces key changes as membership nears 20,000

The Property Ombudsman scheme (TPO) has announced a series of changes to both its board and internal processes. The organisation has also...

06 September 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

21 August 2018

From: Sponsored Content

Training is 'key to improve service levels' says agency boss

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

16 August 2018

From: Breaking News

Stamp Duty - should downsizing pensioners be exempt?

There’s been another call for the government to reform stamp duty - and this time the request is that the duty...

15 August 2018

From: Breaking News

Property Redress Scheme adds 1,750 members after redress shake-out

The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...

13 August 2018

From: Breaking News

Redress scheme admits some agents may have missed 'quit' deadline

The redress scheme which formally quit the housing sector admits some estate agencies may have missed its deadline - and are thus...

07 August 2018

From: Breaking News

Government reminds agents there are just two redress schemes now

The government has revised its guidance to agents over redress schemes - amending it to take account of the fact that...

06 August 2018

From: Breaking News

Fees row: Spotlight on Ombudsman after court case decision

The couple at the centre of a court case about agents’ fees say the issue could have been resolved earlier had...

27 July 2018

From: Breaking News

Trading Standards warns agents they must switch to valid redress scheme soon

The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...

19 July 2018

From: Breaking News

Referral Fees may be banned following Trading Standards survey

National Trading Standards Estate Agency Team and two of the three industry redress organisations have launched a survey to measure the...

19 June 2018

From: Breaking News

Ombudsman: fewer complaints about sales but lettings disputes soar

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...

17 May 2018

From: Breaking News

The Property Ombudsman waives joining fee for redress rival’s agents

The battle to become the single ombudsman service after the government rationalises the redress system across housing has taken an unexpected...

24 April 2018

From: Breaking News

Ombudsman to hold Rightmove webinar as redress race hots up

The Property Ombudsman, Katrine Sporle, is to hold a briefing on the government’s redress reform on Wednesday - five days before...

09 April 2018

From: Breaking News

Ombudsman scheme launches online training on CPRs for agents

The Property Ombudsman has launched an online training module which it describes as the first of its kind.  The interactive module -...

29 March 2018

From: Breaking News

Ombudsmen get ready to slug it out for dominance

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...

17 March 2018

From: Features

New industry body aims to simplify and modernise buying and selling

Representatives from estate and lettings agencies as well as professional organisations have formed The Home Buying And Selling Group with a...

26 February 2018

From: Breaking News

Shock as Ombudsman stops handling agency complaints - for now

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

06 February 2018

From: Breaking News

Pressure mounts on Purplebricks to release actual sales figures

Pressure continues to mount on Purplebricks to reveal its sales data after a weekend during which claims about its effectiveness continued...

05 February 2018

From: Breaking News

Buyer says he'll sue agent over non-disclosure about neighbours

The Daily Mail and other papers are reporting that a buyer is suing an estate agent who allegedly failed to tell...

28 December 2017

From: Breaking News

Government to consult on a single Ombudsman across all housing issues

The government says it is going to look at “bold options” to improve consumer redress across all aspects of housing -...

30 November 2017

From: Breaking News

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

Industry veteran celebrates 20 years at same property group

David Westgate, group chief executive at Andrews Property Group, has been presented with a long service award in recognition of his...

23 October 2017

From: Breaking News

Ombudsman warns all agents over fraudulent computer virus scam

The Property Ombudsman has taken the unusual step of warning all estate and letting agents to act with caution over fraudulent...

15 September 2017

From: Breaking News

easyProperty relaunches, claiming to be UK's second-biggest hybrid

easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...

07 September 2017

From: Breaking News

TPO integrates live chat to handle online consumer complaints

The Property Ombudsman Scheme (TPO) has partnered with Yomdel to provide a 24/7 live chat service.  Consumers can now seek 'independent dispute...

04 September 2017

From: Breaking News

Vetting tenants to ensure they are all they seem

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

26 August 2017

From: Features

Ombudsman warns that expelled agency may be trading illegally

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...

23 August 2017

From: Breaking News

Purplebricks: Ombudsman 'happy' with controversial deferred payment scheme

The Property Ombudsman has told Estate Agent Today that it is happy with the controversial deferred payment scheme operated on behalf of...

03 August 2017

From: Breaking News

Purplebricks told to slow growth and get its house in order by City analyst

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

03 August 2017

From: Breaking News

The Property Ombudsman expels three agencies

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

28 July 2017

From: Breaking News

Ombudsman issues 'year-long warning' after complaint about agency

The Property Ombudsman has issued a year-long formal warning to consumers about an estate agency which failed to provide information concerning...

24 July 2017

From: Breaking News

Scrap the bureaucracy and let’s have simple rental regulation

That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...

14 July 2017

From: Features

Big rise in complaints and compensation says The Property Ombudsman

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

22 June 2017

From: Breaking News

Redress schemes working together to drive out 'poor practice'

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

07 June 2017

From: Breaking News

Housing quango chief is new chair of Ombudsman council

Baroness Diana Warwick (below right) has been appointed chair of The Property Ombudsman scheme’s independent council. A life peer for the past 18...

23 May 2017

From: Breaking News

Only 14 complaints about 'quick sale' buying firms in two years, says TPO

There were only 14 complaints to The Property Ombudsman about so-called 'quick sale' firms - the professional buying companies that purchase...

10 March 2017

From: Breaking News

TPO spells out when pre-contract deposits may be acceptable

The Property Ombudsman has reiterated its new guidance in relation to agents accepting pre-contract deposits in certain circumstances. Estate Agent Today reported...

14 February 2017

From: Breaking News

TPO defends code change over buyers' pre-contract deposits

The Property Ombudsman’s office has defended a change to its code of practice which, according to a national newspaper, means agents...

06 February 2017

From: Breaking News

Portal Juggling: new software shows agents de-listing/re-listing properties

New software has been devised which can allow users to identify individual properties that have been ‘portal juggled’ - de-listed and...

19 December 2016

From: Breaking News

RICS is latest body to warn agents on dangers of portal juggling

The Royal Institution of Chartered Surveyors is the latest body within the industry to warn its members against portal juggling. Following statements...

15 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

eMoov's petition wants agency licensing because standards are poor

eMoov founder and chief executive Russell Quirk has launched another online petition, this time calling for mandatory licensing of estate agents. The...

10 October 2016

From: Breaking News

The Property Ombudsman tells estate agents: 'raise your standards'

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

04 October 2016

From: Breaking News

NTSEAT wants agents and public to report future portal juggling issues

The National Trading Standards Estate Agency Team has followed up the recent announcement by The Property Ombudsman to counteract portal juggling by...

29 September 2016

From: Breaking News

Ombudsman revises Codes of Practice to address portal juggling

The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...

27 September 2016

From: Breaking News

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

My favourite grouse…lazy agents who tout for my properties

As I sit here writing this on the Glorious 12th, I realise I’m going on about my favourite grouse – agents...

12 August 2016

From: Features

Watchdog intervenes over London agency's portal advertising

The Advertising Standards Authority has stepped in to resolve a complaint about a small London estate agency’s online references to its...

03 August 2016

From: Breaking News

Surprise move: removal firms to join The Property Ombudsman redress

In a surprise move, The Property Ombudsman is to allow all 420 registered firms in the British Association of Removers to...

03 February 2016

From: Breaking News

Bill McClintock, The Property Ombudsman Scheme

What is the biggest change you’ve seen in the agency industry during your time at TPO?  For me, the biggest change has...

18 December 2015

From: 60 Second Interview

Why do agents have an unfavourable reputation among the public?

Last week, on the latest series of The Apprentice, Lord Sugar threw his teams into the London property market.  As expected, Twitter...

11 December 2015

From: Features

Property Natter: the end of an era

It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...

04 December 2015

From: Features

Ex-Which? man joins The Property Ombudsman council

A former employee of consumer body Which? has been appointed to the council of The Property Ombudsman, one of the industry’s three...

01 December 2015

From: Breaking News

Long-standing board member to chair The Property Ombudsman

Gerry Fitzjohn, currently vice chairman of the board of The Property Ombudsman, has been appointed as chairman.  He takes over from Bill...

10 November 2015

From: Breaking News

Anti-money laundering: NAEA says many agencies haven't nominated key roles

The National Association of Estate Agents admits that “take up has been low” in its bid to persuade each member agent to...

26 October 2015

From: Breaking News

Big rise in sales agents and online-only agents in TPO redress scheme

The Property Ombudsman, the largest and longest-established of three official redress schemes for agents, has recorded a significant rise in membership...

21 October 2015

From: Breaking News

Agents' fees: CMA and TPO collaborate on new guidance to agents

The Property Ombudsman and the Competition and Markets Authority have prepared a supplementary guidance note to help agents ensure compliance with the Competition Act.  The...

14 October 2015

From: Breaking News

TPO revises codes of practice to include consumer and deregulation laws

The largest of the three government-approved redress schemes, The Property Ombudsman, has updated its codes of practice to include new legislation...

02 October 2015

From: Breaking News

New Property Ombudsman is ex-head of Planning Inspectorate

Katrine Sporle is to be the new ombudsman at The Property Ombudsman, one of the three government-approved redress services for the...

21 September 2015

From: Breaking News

'Complaining Cow' warns of property redress chaos

A consumer champion says a new privatised system of Alternative Dispute Resolution, being introduced in October, threatens to create ‘complaints chaos’...

10 August 2015

From: Breaking News

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

New roles for high-end buying agent and country houses chief

Jonathan Hopper, the managing director of Garrington Property Finders - the search agency originally founded by Phil Spencer - has joined...

30 June 2015

From: Breaking News

New online estate agency claims 'no upfront fees'

Another week, another online estate agency launches - but the latest, called YOPA, claims not to charge any upfront fee to...

22 June 2015

From: Breaking News

Ombudsman scheme to hold first ever conference

The Property Ombudsman (TPO) scheme has announced that its first ever conference will take place in October.  ‘Raise Your Standards’ is being...

05 June 2015

From: Breaking News

ASA investigating complaints about online agents' VAT

The managing director of Hatched online agency is accusing Purplebricks, eMoov, Tepilo and House Network of advertising their rates exclusive of...

19 May 2015

From: Breaking News

A victory V sign to the housing sector?

The Conservatives’ election victory came as a surprise, so much so that television pundits spent all night after the vote rubbishing...

15 May 2015

From: Features

Deposits row: Agent may switch redress scheme

The Brian Cox estate agency, at the centre of a weekend newspaper allegation about £2,000 deposits from buyers, has strongly defended...

12 May 2015

From: Breaking News

Estate agent scraps controversial £2,000 'deposit' idea

An estate agency says it is returning money to buyers after a newspaper revealed it was demanding would-be purchasers paid the...

11 May 2015

From: Breaking News

Rival redress schemes report increased business

Two rival redress schemes applying to sales and lettings agents are claiming increased business.  A press release from the Property Redress Scheme...

30 April 2015

From: Breaking News

Huge rise in referrals to The Property Ombudsman

There was a whopping 42 per cent rise in referrals to The Property Ombudsman last year according to the annual report...

21 April 2015

From: Breaking News

Zero Deposit Zero Deposit Zero Deposit