Archive

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

There’s no end to the PropTech and photography solutions available to estate agents these days to help them sell good, old-fashioned...

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

Outsourced viewing operator Viewber is expanding its offer to agents by forming what it calls “a close technical cooperation” with keyholding...

The outsourced viewing service Viewber says it has now conducted over 20,000 viewings on behalf of agents and has secured another...

You don’t have to look far to see an abundance of photo failures, just head to any property portal and they’ll pop...

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

It’s all been kicking off in recent weeks, hasn’t it? Marmite wars, the endless Trump v Clinton debate, Samsung phones blowing...

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

If you’re considering using a telephone answering service, what are the types of questions you need to ask, before you commit...

Roy Fuller, owner at Everything Lettings’, says:  for just £25 per week you can have in place our emergency helpline 365...

Online estate agency Purplebricks says it is likely to make an Initial Public Offering in the second quarter of 2016 ahead...