Archive

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...

The NAEA and ARLA have written a joint letter to government on the impact of business rates on High Street agency...

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Zoopla has revealed large growth in agency membership and visitor figures for 2019. Since being bought by US equity firm Silver Lake,...

The Property Franchise Group - which operates five High Street agency brands and the EweMove hybrid - has set up a...

A property portal says that it’s going to remain free to list for estate and letting agents - and that pledge...

OnTheMarket has started 2020 as it ended 2019 - with an attack on Rightmove via an agency which urges others to...

Zoopla is launching a new eight week marketing campaign on Boxing Day - and Estate Agent Today has an exclusive look at...

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

An unknown website called EA League Tables has issued a list of agencies and agency-groups which it claims shows their order by...

“There won’t be a single home but millions of different homes”, is one quote.  “There will be an end to gadgets”, is...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

A high-profile investment advice service says as OnTheMarket nears two years listed on the stock market it “has yet to deliver...

Here’s the final part of our questioning of the three portals based on comments and queries from our readers - thanks...

OnTheMarket’s TV advert, promoting its ‘New & exclusive’ feature, will be back on screens from Boxing Day ahead of what it calls a...

We recently asked readers for their questions to the portals - the questions they couldn’t really ask their local reps, but...

PropTech services The ValPal Network and Loop Software have launched an integration which they say will reduce admin and maximise valuation opportunities...

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

Zoopla is advising agents to prepare for a festive rush of leads. The portal says it expects a 60  per cent month-on-month increase...

Property voyeurism and the festive season have long been bedfellows for many Brits. The heady combination of over-indulgence and regret, close proximity...

The Great Debate over the charges levied on agents by portals and the huge profits that Rightmove and Zoopla make has...

A survey conducted by Estate Agent Today suggests there is huge anger from agencies against Rightmove in particular for its fees. On...

A PropTech firm has calculated the different delays that lead to transactions taking an average 120 days (and often much longer)...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

Rightmove has been given the green light to continue using the claim that “every second someone contacts an estate agent about a...

“Multiple”members of the new trade body, the Federation of Independent Agents, are considering cancelling their subscriptions to Rightmove. FIA founder Graham Lock...

Zoopla says it now offers the fastest listings search of all three leading UK property portals on mobile devices. In turn, it...

I was shocked, not so long ago, by an out of office reply I received upon sending an email to a...

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

A controversial estate agent and former head of an online agency is urging agents to knock on the doors of vendors...

One of the industry’s leading consultants says Rightmove is in a form of abusive relationship with agents, who should consider legal...

Zoopla has unveiled new functionality that it claims will make searching for new homes easier for consumers - and resumes the...

A few weeks ago, I came across a couple of really interesting articles which I immediately thought worth writing a piece...

OnTheMarket is delivering agents “a higher marketing yield than Rightmove” according to an investment consultancy which works with OTM. Investors appear to...

OnTheMarket has this morning posted its latest results to the stock market. The portal reports that 2,346 branches had converted to full-paying...

Property portal OnTheMarket has thrown down the challenge to Rightmove by launching two new features for its listing agents. The first, Market...

The ValPal Network, which consists of over 800 agency brands with more than 4,000 offices, has launched a new product which...

A new estate agency, which claims to only hire property experts, has announced a new investment as well as the recruitment...

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

There are those who say that PropTech is at risk of becoming a bubble market, and others who say bubbles don’t...

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

A banking company used by OnTheMarket has issued a note to its investor clients claiming the portal “arguably beats its peers...

I remember the day well; the day we all fell foul of addiction, the day our website was launched. Until then, at...

A free-to-list portal says it’s an ideal way to capture potential leads so as to augment agents’ client databases that have...

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...

A portal which describes itself as a social network and which has been operating on a soft launch basis for many...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

In the old days an agent would procure clients based upon their position in the high street, the size of the...

OnTheMarket says it will not increase listing charges in 2020 for any agents currently paying full fees, while agencies which list on only...

Purplebricks has revealed it is considering changes to its pricing structure to correct “mistakes” of the past. Chief executive Vic Darvey has...

We’re fast approaching the last Bank Holiday before Christmas (ugh) so enjoy it - because on Tuesday we’re all going to...

A new PropTech product uses WhatsApp to communicate within agency teams as soon as a lead is received from a portal. However,...

One of the country’s leading estate agents is leading the calls on Chancellor Sajid Javid to sort out the government’s stamp...

The typical new real estate agency forms when an entrepreneurial high performer quits their job at a leading chain and sets...

Estate agents have collectively been fiercely criticised for allegedly exaggerating valuations to win instructions, doing a disservice to vendors and not...

Savills says it’s not commenting on whether it will list on Zoopla in the future. Last week Knight Frank - which in...

Zoopla claims its new app has a huge level of what it calls “user engagement” within a month of launching. It’s hit...

Zoopla is mining data from users of its website to target sellers on Facebook and Instagram, producing leads and making it unnecessary for agencies to...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

A note sent out by OnTheMarket chief executive Ian Springett has suggested that the way estate agents work may directly lead...

British homes have increased in value by an average of £11 per day since the beginning of the year, but with...

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...

Seven in 10 agents fail to use video or YouTube to assist in their marketing according to an analysis by free-to-list...

A bid to ban the building of new homes for out-of-town buyers has backfired on a Cornish community - and now...

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...

It’s now more than three years since the EU referendum result in June 2016, and we’re still no clearer on when...

A new global free-to-list property portal says it has secured 800 new property enquiries for estate agents in the last four...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Zoopla has announced an improved app which “enhances the house-hunting journey with a fresh design, improved navigation and an intuitive interface” -...

A PropTech firm which claims its products offer “industry-leading” response times says agents lose a majority of their leads due to slow...

The free-to-list property portal Residential People says it now has over 740 independent agents in the UK on board - and...

OnTheMarket chief executive Ian Springett says rival portals may want to “interfere” with his aim of converting agency members from free...

Figures released from OnTheMarket this morning suggest that its conversion programme for agents shifting from free deals to paid membership is...

Knight Frank says Brexit-related uncertainty has curbed trading activity across all UK residential markets over the last 12 months - and...

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

OnTheMarket claims monthly visits to its website hit a record 25.4m in May - but the portal’s latest update gives no...

The estate agency industry is at a crossroads. A turbulent market, unstable political situation and a chronic lack of public confidence has...

Housing minister Kit Malthouse appears to have some difficulty being taken seriously as a candidate for Conservative party leader and Prime...

A recently-launched free-to-list portal says it’s uniquely positioned to attract overseas buyers and investors interested in purchasing in major UK cities. Residential...

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

One of my biggest concerns in all of my writing, speaking and influencing around PropTech is that for the people we...

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

Hello and welcome to this week’s PJT, the destination where you can catch up with the key moves announced in the...

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

OnTheMarket has revealed several agents have signed up to the portal on long-term contracts and stopped listing properties on Rightmove. The agencies...

Landmark Information’s online valuation tool SmartVal is being retired by the company, with agents who use it being advised to switch to...

The issue of ‘intergenerational fairness’ has been raised in recent weeks, some might say somewhat ironically by a House of Lords’...

The breathing space offered by the October Brexit deadline and the receding prospect of a No Deal exit from the EU...

Countrywide has named a senior businesswoman as chair of its controversial remuneration committee which was at the centre of a row...

House prices in 20 UK cities analysed by Zoopla show an average 1.7 per cent increase over the 12 months to...

A top London estate agent says the humble For Sale board remains the cheapest and most effective marketing tool - even...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

Zoopla has been spelling out more details of prospective buyers’ and renters’ patterns of portal-watching and how they relate to leads...

Two of the PropTech sector's highest profile digital marketing suppliers are integrating in a bid to help agents nurture the leads...

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

The first hour of a property’s listing on a portal is the most crucial for sellers or landlords according to research...

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

Four high-profile industry figures have sent an open letter urging agents to think about what they call “smarter marketing” in a...

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...

Zoopla says the number of its leads delivered to member agents in the period March 2018 to February 2019 was 36...

The end of 2018 was a bit of a rocky time for online estate agents. Yet only a few years ago...

An interesting debate has been sparked in PropTech this week. It started with an interview, published on YouTube, in which Kristjan Byfield...

OnTheMarket has stepped up its attack on Rightmove with a stridently-worded email to agents explaining how a drop in leads from...

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

The average prices of flats and maisonettes bucked the trend by falling very slightly in the year to December, according to...

We all know the three essential things an estate agent must have on their website include the ability to be able...

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

New figures released this morning from OnTheMarket claim its listing inventory bis now over 80 per cent of the size of...

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...

Property industry commentator and former online agency chief executive Russell Quirk has defended Rightmove’s charges to agents, saying that compared to...

Shares in OnTheMarket hit another new low of 75.7p yesterday, dropping over nine per cent on the day and falling well...

A new bespoke Customer Relationship Management system developed by The Property Franchise Group claims to enable High Street agents to fight...

The auction firm that purchased the property listings left stranded by the collapse of Emoov is now offering partnership opportunities to...

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

One of the world’s leading PropTech analysts says Purplebricks has turned the UK online/hybrid estate agency business into “a one horse...

Zoopla is claiming a big surge in leads provided to agents and a new high in the number of visits to...

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

Zoopla is launching its latest advertising campaign from Boxing Day with ideas from the creative minds behind Wallace & Gromit.  From Wednesday...

A specialist property portal says it’s offering estate agents “a captive audience for the ski properties on their books.” SnowOnly says that...

Asking prices of homes coming to the market have fallen for the second month in a row - and Rightmove says...

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

Zoopla claims a new Property Valuation Report being trialled in nine areas will win more leads for agents.  The PVR will use...

The chief executive of failed online agency Emoov has been named this week as one of the 500 top “tech influencers”...

With portal rivalry hotting up again, Zoopla has announced that with immediate effect it’s removing all non-property related adverts from all...

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...

A no-deal Brexit The biggest impact of a no-deal Brexit in relation to housing is a potential fall in house prices -...

Photos and floor plans remain an essential tool in property marketing. Despite a wealth of choice from aspiring UK PropTech start-ups the...

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

A leading property consultancy has called out Manchester as the location which has seen the highest urban price growth of anywhere...

The ValPal Network, an automated valuation system, has for the first time provided over 100,000 leads to agents in just one...

Purplebricks says it has seen year-on-year revenue growth of about 20 per cent despite what its chairman calls “a challenging UK...

Fewer than 15 per cent of owners go on to sell their home with the same agency they bought it through,...

Almost one in five online sales valuations generated by The ValPal Network over a two-year period resulted in a completion with...

One of the brokers working with OnTheMarket says the portal will not be profitable until 2021, but predicts that its target...

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

OnTheMarket has this morning announced that it now has signed listing agreements with more than 11,000 estate agency offices - over...

The Land & New Homes Network has announced a part exchange and assisted move collaboration with Relocation Agent Network in a...

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

A few stories caught my eye this week from China, all of which announce the arrival of cutting-edge technological innovation in...

OnTheMarket has seen another increase in listings to more than 10,500 offices, but it is repeating a warning that its free...

Were it not for climate change, I would be very close to predicting that the summer is close to being over,...

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...

Agents are being offered a new way to capture details of prospective clients thanks to a partnership between The ValPal Network...

A new digital product claims to help agents estimate which of their past customers are statistically most likely to move again...

I loved my Foxtons office. I started in the Battersea branch. It was the old-style office; traditional carpets, actual properties in...

A new free-to-list portal is to be launched - and it is to be ‘voice led’.  The PropTech firm Triplerr says it...

So here’s the thing. It’s summer - not much going on, school holidays about to start, industry publications filling out space...

The For Sale board is one of the oldest marketing tools available to agents, but it is still considered one of...

Clients of software provider Reapit can now integrate with leading sharing and online valuation service The ValPal Network. The objective is to help Reapit...

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

A recent holiday in the US gave me an opportunity to catch up with property news over there - and surprisingly,...

A pensioner who committed sexual assaults on two women - one of them an estate agent - has been sent to...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

As promised a few weeks ago, this week’s Natter concentrates on the importance of content, design and social media, three easily...

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

Manning Stainton, one of the major estate agency chains operating across North Yorkshire, is to return to listing on ZPG. It will...

Industry suppliers Landmark Information and The ValPal Network have entered what they call “a strategic relationship” to provide the firms’ respective...

HM Revenue and Customs has won a key ruling concerning a tax avoidance scheme promoter which claimed to be able to...

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

House prices have taken a spring leap in the north of England as the market improves - but it’s a different...

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

A major revamp of Northern Ireland’s Propertynews portal has been unveiled with one of the targets being to enhance the visability...

A Stratford estate agent accused of killing his wife on New Year’s Day has pleaded not guilty to a charge of...

A former president of the National Association of Estate Agents has attacked “irresponsible agents” for over-valuing asking prices in London in...

Hello and welcome to this week’s Property Jobs Today. If you haven’t caught this feature before, it’s a regular Monday opportunity...

Rightmove says its commercial property side is “continuing to gain momentum” with 650,000 leads generated for customers in 2017. Perhaps with an...

Rightmove has reported another very large leap in revenue in 2017 and a modest rise in agency and new home customers...

A network of agents representing over 800 brands with over 4,000 branches has announced the launch of a host of new...

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

PropTech firm Iceberg Digital has revealed an expansion of its marketing deal with franchise agency giant Hunters.  This will involve local content...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

Japanese knotweed, the invasive plant brought over to Britain in the Victorian era, threatens millions of pounds worth of property transactions...

New research from the National Association of Estate Agents and the Association of Residential Letting Agents reveals that no fewer than...

An estate agent has offered a reward of £1,000 for information to help find a safe stolen from his premises during...

There’s a new warning being issued for estate agents and all other businesses to ensure they are prepared for the General...

Here we are again: another much anticipated Budget has been and gone and, yet, still nothing much has changed! Yes, of course,...

ZPG has revealed its 2017 annual report this morning with a stream of records - 648 million visits to portals, revenue...

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

A new software tool claims to be able to verify leads by checking on buyers via social media.  Using Facebook, LinkedIn and...

Winter seems to be firmly with us now, if the plunging temperatures are anything to go by. After a ridiculously mild...

A roadshow is being launched to help the industry tackle what is being described as “the biggest change to affect estate...

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...

New Zealand’s new Labour prime minister elect has banned non-resident foreigners from buying existing homes anywhere in the country in a...

The housing market may appear sluggish at best in many areas but data from Rightmove suggests it’s now quicker to sell...

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...

The ValPal Network is launching a new tool for its 4,100 agent users - an area barometer which reflects the buoyancy of...

I’ve been in France for the past few days and depending on your viewpoint, I made a spectacularly good or singularly...

Many industries in the UK are currently facing a tumultuous time as the great unknown of Brexit looms on the horizon...

Whenever any research is released, part of me can’t help thinking of that old adage, ‘lies, damn lies and statistics’ especially...

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

No one can say Agents’ Mutual has failed to provoke debate within the industry. The project was the centre of fierce argument...

ZPG has stepped into the escalating dispute between portals by revealing record figures on new leads - two hours before the first...

Property has been changing hands for centuries, but when did estate agents as we know them today – with their branches,...

I hate to be the guy to say ‘I told you so’…but I told you so! It seems that my predictions...

Let’s start with a quick fire quiz. How many more leads do you think you’d get with photos that have been...

I would argue the property industry is fundamentally inefficient. Much of that inefficiency is now being handled by PropTech companies and...

A new report reveals how clients’ reviews and star ratings - used by many online estate agents in particular - are...

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

Agents’ Mutual says it will be seeking to recover costs and compensation for losses incurred after what is widely seen as...

Supporting the adoption of technology does not mean we have to stop protecting the core values of the property industry. In...

**The free photography course for estate agents (part one) offer has now expired. It is still available in special circumstances so...

A trade body which has been founded to represent the interests of independent estate agents has partnered with consumer reviews platform...

High profile estate agency Cluttons has returned to marketing with Zoopla Property Group (ZPG).  The firm rejoined the portal at the end...

Not in vain the distance beacons. Forward, forward let us range, Let the great world spin forever down the ringing grooves of...

ZPG says the number of estate agency branches to have quit OnTheMarket and rejoined Zoopla over the past two years has...

ZPG has published its half-year figures this morning showing a six per cent rise in the number of agents and a...

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

Given that around 95% of property searches now start online, it is more important than ever that an agent has an...

It’s that time of year again – peak conference/event season. And, while Brexit and a shock snap general election are dominating...

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...

The triggering of Article 50 may have been regarded as a historic event but it appears to have left the housing...

A survey of over 2,000 sellers who used online agency eMoov reveals that review websites were the overwhelmingly largest driver of...

Looking ahead to the Spring Budget this week, the Chancellor Philip Hammond will be obliged to face up to the implications...

Over 60% of UK consumers think that Estate Agents’ Photos Are Very Poor To Average A recent survey* by dedicated property photo...

Rightmove has released its figures for 2016 and as predicted they show the portal streaking ahead of all rivals. It reports record...

The rapid growth in popularity of buy-to-let in recent years, fuelled in part by the failings of the pensions industry, has...

1) Who are you? Kevin Ward – Director and founder of Agentlocator.co.uk 2) For those not familiar with Agent Locator, can you explain...

A new website supporting high street estate agents has recently launched. Agent Locator provides an online platform for high street estate agents to showcase...

It’s over. Done. The only ones interested are those with too much time on their hands. For God’s sake - behind...

Zoopla and OnTheMarket have issued their figures for last month’s visits, each claiming their busiest ever January. Zoopla Property Group says it...

A City consultancy has issued a note to investors backing Zoopla Property Group’s acquisition of data company Hometrack, suggested there is...

Instant gratification is nothing new. It’s been around for millennia. It’s an in-built survival instinct for humans – that want, that...

An American investment analyst has used the Motley Fool online city column to give a glowing endorsement to one of the...

1.For those who are not familiar with Properstar yet, how would you summarise your services? Properstar is an online portal that helps...

One of the country’s leading estate agency consultants and trainers, Richard Rawlings, this week embarks on a six-week tour of the...

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

Zoopla says it delivered a record number of unique appraisal leads to its agent members in December, up 112 per cent...

OnTheMarket is to advertise across 40 channels this month, in the build up to its second anniversary at the end of January. The...

The chief executive of one of Britain’s top house builders is warning that the industry must do more to prevent an...

The introduction of the Land and Buildings Transaction Tax to replace stamp duty in Scotland is having an “eye watering” impact...

Forecasts are so last year: who anticipated Bowie, Brexit or Balls for example? Quotes, on the other hand, really ARE last year...

Carpe diem, seize the day – whatever you call it, it’s something all of us in the property industry should be looking...

A new property portal is to launch in April, and has this week started recruiting estate and letting agency members while...

Zoopla Property Group's estate agency membership grew five per cent and its property listing inventory was up 10 per cent in...

Countrywide chief executive Alison Platt has told Estate Agent Today the transformation she wishes to see within the group may take...

A trading update released by Countrywide this morning shows a 29 per cent slump in London exchanges in the third quarter...

Foreign exchange giant Moneycorp says the number of Britons buying homes abroad has slumped 25 per cent since the EU referendum. In...

Working relationships between estate agents and conveyancers can be mutually beneficial with the referral of work between parties. However, they are missing...

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

We are now less than a month away from Philip Hammond’s first Autumn Statement to the nation, depending of course on...

A website live chat provider claims research shows that the facility significantly influences activity amongst users of websites on which it...

Zoopla Property Group says there were over 53m visits to its Zoopla and PrimeLocation websites in September, up 13 per cent...

OnTheMarket says it provided “a record number of leads” to its agent members in September - but is not disclosing how...

This week we have the Head Shepherd of EweMove, Glenn Ackroyd, in the hotseat. He’s been co-owner of EweMove Sales and Lettings,...

Zoopla Property Group (ZPG) has announced the launch of a new feature on its website which will help estate agents to...

The former managing director of Countrywide has responded to claims made by Russell Quirk that the UK's largest agency rejected the...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

Later on, the title of this piece should become clearer (at least I hope so). First, though, a few bits and...

YOPA, the online agency which now has financial investment from Savills, says its instructions have risen five-fold since February. It also says...

Agents take an average of seven working hours and 11 minutes to respond to email leads - and just over a...

It’s easy to forget, but there was a time when the internet didn’t exist. When the idea behind the world wide...

Estate Agents may say they are different. They may even believe they are different. But, the perception of many vendors is that...

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

As promised, this week’s Natter is dedicated to a question and answer session with Peter Brodnicki, the man who has been...

Zoopla claims that it has delivered a 40 per cent increase in valuation leads to its agent members in the first six...

The joke doing the rounds last week still seems to be just as relevant this week: “the only man with a...

Zoopla chief executive Alex Chesterman has been revealed to be one of the business leaders behind a legal challenge regarding the Brexit...

A few of our Industry Views pieces this week focus on the upcoming EU referendum. I don’t think I can add...

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

There has been an 11 per cent increase in sales in Scotland over the past year - and one major agency...

Cost-effective marketing will always be an important part of growing an estate agency business. I'm often asked about the ways in which...

The head of one of the country's largest estate agency chains has urged sellers to be more realistic with the asking...

An agent has expressed his anger and frustration at being the subject of an apparent cyber-attack which involved his office telephone...

Last time out I spoke about the beginnings of a PropTech revolution, with two major London-based events in the offing over...

Strutt & Parker won the UK Sales Agency of the Year award at the annual RESI Awards event, organised by Property...

Zoopla says its latest research shows it has now achieved a record level of national brand awareness and leads UK property...

House prices dipped by 0.8 per cent in April, the first month of the stamp duty surcharge and the period when...

A few years ago one of our property receptionists took a call from a vendor whose husband had passed away.  The client,...

Who are you? I’m the champion of local owner managed estate agents, leading them in the fight to beat the competition   What...

Two estate agencies have looked to a crowdfunding platform to try to raise investment. Online agency HouseSpotters wants £150,000 to “ensure the...

The broad disgruntlement of some OnTheMarket estate agent members over claims of poor quality and low quantity of leads, and the...

There was a significant drop in interest in purchasing buy to let properties in March as the April 1 stamp duty surcharge...

Some estate agents who received a letter from lawyers acting on behalf of Agents’ Mutual say they will still not upload...

One of the leading financial advice websites in the country has said that Rightmove’s “significant market share” and “insanely high margins”...