Archive

Fraud in the lettings industry is reaching unprecedented heights. Now, more than ever, there is a need for a revolution in...

In this interview, Riccardo Dawson, Chief Operating Officer at Alto and Chris Hutchinson, CEO of Canopy discuss the benefits of their...

Why professional indemnity claims are on the rise In today's volatile economic landscape, the uncertainty faced by landlords and tenants has reached...

Agency software provider Alto has launched a new Partner Hub for proptech firms. The Zoopla-backed brand said proptech firms will be able...

By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...

The Home Buying & Selling Technology Group (HBSG) has launched the latest version of the Property Data Trust Framework following live...

Around one in five people who request an online valuation go on to sell, according to data from The ValPal Network...

Eight agents were excluded from The Property Ombudsman (TPO) scheme during the first quarter of 2023 including collapsed online brand Doorsteps for...

We are now well into 2023 and, while there have been a huge number of steps taken towards a digital future...

OnTheMarket Group is set to host a “Meet Our Partners” virtual series of webinars for agents to hear from the commercial...

Making predictions for the year ahead is notoriously difficult and leaves me open to having egg on my face, but I’m...

With the reported increase in agency staff turnover we thought it would be a good idea to look at how you...

The government’s Fairer Private Rented Sector White Paper has initially caused some consternation and a strong adverse reaction from some within...

There are some inspiring examples of agents and property professionals raising money for all-important children's charities this week. Remember, if you have...

We are all acutely aware of the surge in demand for rental properties in and around the capital in the months...

Agents have been getting active in recent weeks to raise money for Ukrainian refugees. Fundraising activities range from office-based collections and referencing challenges...

In July 2020, two leading lettings technology disruptors - Vouch and Goodlord - announced that they were going into partnership. Now,...

Alexander Siedes, CEO of Homeppl, reveals the top five ways people try and commit tenancy fraud and how to spot and stop...

In this op-ed, Warwick Haycock, accounting software specialist at The Access Group, looks at how the use of tech can empower...

In the UK, 3.5 million households — which is over one-third of UK households — are either privately or socially rented,...

It’s been revealed that HM Revenue & Customs scours the listings on both Rightmove and Zoopla to assess whether property investors...

Like most industries, estate agency is changing. A general trend to a more hybrid model, accelerated by the pandemic has resulted...

There are a huge array of products and services covering the entire journey of lettings, from prospecting all the way through to...

Agents are always on the lookout to save time and money wherever they can, to improve, streamline and enhance their business. And...

Over the last three years there has been a quiet revolution in the tenant referencing market. Starting with the 2019 tenant...

Sinclair Taylor, the first company to offer debt solutions to estate agencies, has been acquired by The Broadriver Group, a diverse...

Trust the process: subscribe your landlords and tenants to Task Plans and receive automated prompts when it’s the right time to...

Working from home used to get a bad rap. With the phrase mocked as ‘shirking from home’, homeworkers were often seen...

OnTheMarket’s new chief executive has posted his first full year’s trading figures - and they suggest the portal is making progress...

Banking has gone through radical changes in the past few years, in step with technology and the sheer amount we can...

OnTheMarket has signed a new deal with a PropTech partner - the second in successive weeks. This latest one is a 12...

In recent years, the property market has been taking steps to become more digital – with HM Land Registry leading the...

In a video interview for Letting Agent Today, Neil Cobbold, Chief Sales Officer of PayProp, speaks to property professional Chris Buckler...

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

The head of a PropTech platform wants financial penalties on conveyancers if transactions miss deadlines. “The only way to accelerate the current...

In a video interview for Letting Agent Today, property professional Chris Buckler speaks to Mike Dawson, Group Head of Sales at...

Ever since the initial ripples of innovation in the 1990s, PropTech has proceeded to reshape our market beyond recognition; going on...

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...

Book review by Graham Norwood, editor of Estate Agent Today, Letting Agent Today and Landlord Today. If a letting agent wants to...

A PropTech platform wants to find out agents’ views on a range of industry issues - and that includes whether they...

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

The last few months have been tough for the property sector, and the pressure will continue as estate agents across the...

What do General Electric, IBM, Microsoft, and WhatsApp have in common? Yes, they are American companies that boasted revenues of $50...

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

A free to list portal has blasted Rightmove, Zoopla and OnTheMarket for using agents' data to boost their profits.  Christopher May, chief...

One of the most important aspects of being a successful and profitable agent is selecting the right tenants. The industry manages this...

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

Hello and welcome to today’s Conquering Corona, our guide to the latest information to help agents and the rest of the...

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

Since January 2018, nine of the UK’s biggest banks have allowed competitors direct access to customer data as part of the...

In an era when we are never far away from our phones, tablets or laptops, buying and selling property is benefitting...

The Conveyancing Association has backed the government’s calls for extensive reform of the buying and selling process, announced at the weekend. The...

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

Last week’s news that the lettings fee ban is unlikely to materialise before next spring was perhaps to be expected. Ever since...

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...

Another new year is nearly upon us and, once we’ve got the season of mince pies, mulled wine, pigs in blankets,...

It’s been a trend developing in the past few months - estate agents increasingly flirting with the idea of selling homes...

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

In November 2016 when the Autumn Statement was delivered by Chancellor Philip Hammond, the announcement was made to ban letting agent...

Not only did Theresa May stun everyone with her decision to call a ‘snap election’ but with the campaign now underway...

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

The old and eternal debate over whether or not tenant fees should be banned continues to rumble on. It’s a major concern...

Several stock market analysts have published reports on Zoopla's half-year trading statement released yesterday. Anthony Codling of Jefferies – the firm which...

Subletting of prime London lettings properties is a lucrative business.  What began as a rogue trade over the course of several years,...

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...

Ian Wilson, the head of Martin & Co, recently threw his hat into the ring regarding Labour’s stated intention to cap...

Hamptons International has been slapped down by the Advertising Standards Authority for not making it clear that some lettings fees were...