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KEYWORD "Questions" - 330 RESULTS
Communicating with people who are panicking

Moving home is emotionally fraught. Buyers and sellers will get upset and unfortunately some people will take it out on you....

25 November 2020

From: Sponsored Content

Is a collaborative conveyancing solution the answer?

Searches that are bound by the Search Code, protecting the seller, buyer and lender, are property and not client specific. As...

21 November 2020

From: Features

 Slowdown ‘is right time to invest in PropTech to optimise revenue’

The founder of OneDome says a likely housing market slowdown is the perfect time for agents to optimise revenue by investing in PropTech. Babek Ismayil believes...

19 November 2020

From: Breaking News

How the shift to digital can improve your client experience

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

18 November 2020

From: Features

A rare shining light: property must be protected and allowed to flourish

Watching the government’s surprise press conference a couple of weekends ago the message was clear; we were heading into a gruelling...

14 November 2020

From: Features

Top 10 things to consider before picking rental payment PropTech

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

14 November 2020

From: Features

Buyer Beware to be scrapped? Conveyancers debate alternatives

Conveyancers have considered whether the long-standing ‘caveat emptor’ or buyer beware principle in a property purchase should be replaced by ‘vendor...

10 November 2020

From: Breaking News

The small things agents can do to reduce consumer stress

Purplebricks recently launched a meditation service to help buyers and sellers manage stress. You might disagree with the idea, but moving...

04 November 2020

From: Features

How to sell your agency business in 11 key steps

Agents spend their whole careers telling vendors and landlords why they will be able to achieve a better sale price or...

27 October 2020

From: Recruitment & Business Matters

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Unlocking Property Management with PropTech Innovations

2020 has been a testing year right from the start. With Storms Ciara and Dennis causing £184m+ worth of damage to...

27 October 2020

From: PropTech & Innovation

Many Countrywide branches now shut permanently

Estate Agent Today can reveal that a string of Countrywide offices across the country have been closed in recent weeks - but...

26 October 2020

From: Breaking News

Conveyancing: these two things can facilitate superior handovers

The Stamp Duty Land Tax holiday has been a hot topic of conversation for many in the residential property industry –...

24 October 2020

From: Features

Revealed - the ‘so what’ of software integration

Integration, collaboration and connected platforms – some great buzzwords, but what do they actually mean and do they really help agents? One...

21 October 2020

From: Features

Lockdown Announced - agency branches in Wales to shut for two weeks

Most agents' branches in Wales are expected to close for just over two weeks from 6pm this Friday, October 23 - moving...

19 October 2020

From: Breaking News

Conveyancers tell agents - don’t blame us for transaction delays!

Conveyancers are sending a blunt message to estate agents: transactions will take longer than usual and don’t chase us with queries and...

19 October 2020

From: Breaking News

Are you steering clear of new Boomin portal? agents asked

A PropTech platform wants to find out agents’ views on a range of industry issues - and that includes whether they...

12 October 2020

From: Breaking News

Selling a flat with a short lease

Many agents, certainly those in London, will have faced the difficult task of selling a flat with a shorter lease. A...

09 October 2020

From: Sponsored Content

How to stay on top of arrears during a global pandemic

How to stay on top of arrears during a global pandemic Many have speculated, though much of it is anecdotal – how...

08 October 2020

From: Sponsored Content

Landlords - shout louder about the good you’re doing!

We all know what the problem is, but what’s the solution? The problem is that landlords, thinking they offer a valuable service...

03 October 2020

From: Features

How to carry out check-ins and check-outs in a Covid-compliant way

The latest government rules combined with the Prime Minister’s recent address to the nation is clear – tougher measures are required...

03 October 2020

From: Features

Are agents swimming upstream against the Electrical Safety Regulations?

Are agents swimming upstream against the Electrical Safety Regulations? 3 months on from the introduction of the ‘Electrical Safety Standards in the...

29 September 2020

From: Sponsored Content

Vendors Beware! Sales taking month longer than usual to complete

Logjams in the mortgage, conveyancing and removal stages of house moving mean sales are taking much longer than usual, according to...

21 September 2020

From: Breaking News

What happens when your sales progressor is off work?

At mio, we often have conversations with Estate Agency firms who have a dedicated sales progresser in their team. Whilst there...

09 September 2020

From: Sponsored Content

Agents must check where customers holidayed - compliance guru

Agents should check where buyers and sellers have been on holiday as part of their approach to safety during the Coronavirus...

12 August 2020

From: Breaking News

Covid-19 is speeding up PropTech - what are you waiting for?

What do General Electric, IBM, Microsoft, and WhatsApp have in common? Yes, they are American companies that boasted revenues of $50...

29 July 2020

From: Features

Facebook Live gets up to 45,000 visits per property for agent

An agent in Hertfordshire says he routinely secures 5,000 visits to ‘live open houses’ on Facebook Live, and have on one...

27 July 2020

From: Breaking News

Agents must show “greater diligence” dealing with Russian buyers

NAEA Propertymark is calling on agents to show “greater diligence” when dealing with Russian buyers, in the light of the report...

23 July 2020

From: Breaking News

Video interview - expert advice on how to utilise live stream viewings

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...

18 July 2020

From: Features

Heard the one about the agent, the conveyancer and the surveyor?

Emma Vigus, managing director of sales progression platform mio, in discussion with key suppliers in the residential property industry on operating...

18 July 2020

From: Features

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

PropTech Today: another attempt at solving a problem that doesn't exist?

"New property website launches. Not immediately sure what it does differently, what its USP is or who will use it, but...

01 July 2020

From: Breaking News

Emma Vigus, What twenty years in sales has taught me

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

25 June 2020

From: 60 Second Interview

Property Natter - the property industry should track Zoom’s phenomenal growth

“Let’s Zoom later”, “are we Zooming in the morning or afternoon?” “Yeah, I zoomed the client earlier” – variations on these...

20 June 2020

From: Features

Rightmove really IS very good value for agents, insists ex-director

The former commercial director of Rightmove has made a strong defence of much of the company’s activities, including the charges it...

18 June 2020

From: Breaking News

Police ‘assess’ Housing Secretary’s planning row as PM steers clear

The Metropolitan Police says it’s “assessing” the controversial surrounding the Housing Secretary, Robert Jenrick, and a planning decision over which he...

04 June 2020

From: Breaking News

Countrywide shareholders invited to submit AGM questions

Troubled estate agency group Countrywide has invited shareholders to submit questions to the company ahead of its AGM later this month. Countrywide...

02 June 2020

From: Breaking News

What are your views on well-being and Corona recovery? New survey

A mystery group, believed to consist of high-level former agents and suppliers, is asking the industry for its feedback on current...

29 May 2020

From: Breaking News

 Conveyancers told to put UP their fees just as housing market reopens

A specialist legal advisory service is urging conveyancers to use the reopening of the housing market as an opportunity to increase...

27 May 2020

From: Breaking News

How agents can win with the new Electrical Safety Regulations

Letting agents up and down the country have undoubtedly felt the financial strain added by the outbreak of COVID19. Whilst this will continue,...

26 May 2020

From: Sponsored Content

Agent sends reassuring letting to sales and lettings clients

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

Propertymark’s 29-point guide for offices, teams and activities

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

Another agency attracts hundreds of clients to ‘keep in touch’ webinar

Strutt & Parker is the latest agency to attract hundreds of prospective vendors and buyers to a ‘keep in touch’ webinar. Last...

18 May 2020

From: Breaking News

5 ways agents can manage expectation when times get tough

Over the past few weeks, estate agents have been forced to close high street branches and adapt to working from home,...

14 May 2020

From: Sponsored Content

Some agents still financially insecure despite furlough extension

The announcement by the Chancellor of the Exchequer that he was extending the furlough scheme until the end of October appears...

13 May 2020

From: Breaking News

Back-To-Work guidance for agents expected this week

The chief executive of NAEA Propertymark says he expects specific government guidance later this week for estate agents to return to...

12 May 2020

From: Breaking News

Agents Here To Help - initiative to give buyers and sellers confidence

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...

11 May 2020

From: Breaking News

Good Game! Good Game!  Zoom helps agency re-live TV favourites

Over Easter we carried stories of good deeds done by agents and how firms were coping with working from home -...

08 May 2020

From: Breaking News

PropTech Today: 75% of agency branches will close within five years

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......

06 May 2020

From: Breaking News

Shareholders say yes to Rightmove despite ongoing agency criticism

Rightmove’s shareholders appear to have been generally unmoved by the string of protests against the portal in recent weeks. At the portal’s...

05 May 2020

From: Breaking News

Keeping leads engaged is subject of first Zoopla Skills Session

Zoopla is launching a series of Skills Sessions to support agents through the Coronavirus crisis.  The sessions are free to join and...

05 May 2020

From: Breaking News

Video – Homesearch portal: will it be ‘the future of the industry’?

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Sam Hunter, director of Homesearch. Alongside asking Hunter...

02 May 2020

From: Features

2,000 vendors and buyers kept in touch via agency’s mass webinars

Savills has kept in touch with almost 2,000 of its vendors and prospective buyers through two mass webinars. Entitled ‘What COVID-19 means...

28 April 2020

From: Breaking News

Property Natter: a week in the life of…agents in lockdown!

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

25 April 2020

From: Features

Do furloughed agents want to stay in the industry? New survey

One of the industry’s top recruitment gurus wants to check the pulse of the industry - and that includes whether furloughed...

20 April 2020

From: Breaking News

Kick-start your agency out of lockdown - key webinar this morning

Hello and welcome to Conquering Corona, our bid to help agents through the crisis. If you have appropriate advice to share with...

16 April 2020

From: Breaking News

EXCLUSIVE - Agents' Cash Crisis: reduced income until autumn

The impact of the Coronavirus crisis is going to reduce agents' revenue into the third quarter finishing in late September warns a leading...

14 April 2020

From: Breaking News

Selling from home, BTL latest and tenant info - Conquering Corona

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...

14 April 2020

From: Breaking News

Video interview - how can agents benefit from alternative portals?

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Christopher May, director of free-to-list portal Residential...

11 April 2020

From: Features

Remote viewings – how does the latest technology look?

In this time of economic uncertainty, more and more people are becoming unwilling to leave their homes, yet you and your...

11 April 2020

From: Features

Free offer to all agents during crisis - new Smart Viewing PropTech

Floorplan and photography supplier FocalAgent is making a free offer to every agent in the UK during the virus crisis -...

09 April 2020

From: Breaking News

PropTech Today: Ignore 2024, discover 11 home truths happening now

On April 4, EAT published a piece titled: ‘It’s 2024: what will the industry look like, post corona-virus’. To me, this...

08 April 2020

From: Breaking News

It’s 2024: what will the industry look like, post-Coronavirus?

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

04 April 2020

From: Features

Why Open Banking is the future of rental payments

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

04 April 2020

From: Features

How To Furlough - a key way to keep staff as we're Conquering Corona

Welcome to the latest edition of our daily service dedicated to advice and guidance on how agents can best cope with...

01 April 2020

From: Breaking News

Removal firms cancel all bookings not already started

Advice to removal companies from their main trade body has put a stop to most transactions not already at a very...

25 March 2020

From: Breaking News

Spicerhaart under fire for “inhumane” and “disgraceful” sackings

There has been scepticism across the industry as to the motives behind an unspecified number of lay-offs and permanent branch closures...

23 March 2020

From: Breaking News

It doesn’t have to be like Spicerhaart - another agent’s approach…

While controversy swirls around the approach and motives of the sackings and branch closures at Spicerhaart, other agents are showing how...

23 March 2020

From: Breaking News

Artificial Intelligence to recruit estate agents? Forget it...

The head of the longest-established agency personnel consultancy in the UK says caution should be exercised over the use of Artificial...

20 March 2020

From: Breaking News

Property Ombudsman conference is latest casualty of Coronavirus

The Property Ombudsman has announced that it will postpone its annual conference, which was to have been on June 18, until...

20 March 2020

From: Breaking News

OnTheMarket should use virus stoppage to reset strategy - top analyst

The current market crisis caused by Coronavirus should present OnTheMarket with an opportunity to pause its existing strategy, talk to agents...

18 March 2020

From: Breaking News

Property Natter - the do’s and don’ts of starting an agency in your twenties

There’s been a huge change in the way estate agencies operate in recent years, with far more focus on marketing properties...

14 March 2020

From: Features

Viewings hit by the virus? Agents offered unique ‘virtual alternative’

A Spanish housebuilder’s bespoke system to allow prospective buyers to view properties without visiting is being offered to the UK agency...

13 March 2020

From: Breaking News

What should OnTheMarket do now? An analyst wants to know...

Prominent agency industry analyst Anthony Codling is asking agents whether the board of OnTheMarket did the right thing by firing Ian...

10 March 2020

From: Breaking News

Property Natter – how did agents advertise in the pre-portal days?

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

29 February 2020

From: Features

A new Housing Minister - what does it mean for the PRS?

Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...

22 February 2020

From: Features

Flooded houses could suffer 30% hit on asking prices, says agent

Buying agents are making waves about the hit on asking prices suffered by properties that have been flooded or are at...

21 February 2020

From: Breaking News

30% Discounts: good idea but...er…how will they work?

Not for the first time, a government policy on housing ends up begging more questions than it provides answers - but...

08 February 2020

From: Features

Buyers’ questions on value and price ‘dreaded’ by agents

Agents “dread” buyers’ questions on value, asking prices and nearby new development according to a survey. Some 50 agents and over 1,500...

06 February 2020

From: Breaking News

Owners’ Logbooks essential for easier house-buying, say conveyancers

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...

28 January 2020

From: Breaking News

Reservation Agreements: industry and public split on whether they work

The group charged with pioneering Reservation Agreements in the house buying process admits both the industry and the public are split...

27 January 2020

From: Breaking News

New ‘silver’ website bans agents and bids to cut downsizing

A new website called Silver Sharers says it’s chief objective is to help older home owners remain in their properties without...

23 January 2020

From: Breaking News

Agent confidence hits three year high says Zoopla

In its latest State of the Property Nation report, which questions over 650 agents and 6,000 consumers, Zoopla says 55 per...

20 January 2020

From: Breaking News

2020 - the year of Airbnb, and the opportunity for agents

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...

15 January 2020

From: Features

Purplebricks keeps 2020 pricing strategies secret - for now

Purplebricks is not revealing details of the different pricing strategies it is testing “in the field” early this year. Last month the...

06 January 2020

From: Breaking News

More High Street agents will go under this year - shock warning

A warning has been issued by a prominent industry figure that more bricks-and-mortar High Street agents will go under in 2020,...

03 January 2020

From: Breaking News

30% ‘first timer’ discount: Top agent’s key questions for government

A former residential chairman of the Royal Institution of Chartered Surveyors has posed key questions for the government to answer over...

20 December 2019

From: Breaking News

Zoopla repels cyber attack on its Alto software

Zoopla has repelled a cyber attack on its Alto property software - with no breach of customer agents’ personal data. It has...

18 December 2019

From: Breaking News

Property Natter: what has the last decade meant for the property industry?

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

14 December 2019

From: Features

Purplebricks testing four different pricing strategies in 2020

Purplebricks says it’s put four different pricing strategies into the market with a view to testing them in 2020. In a trading...

12 December 2019

From: Breaking News

Portals say future changes will be for agents - not to be simply 'disruptive'

Here’s the final part of our questioning of the three portals based on comments and queries from our readers - thanks...

12 December 2019

From: Breaking News

Portals say they're ready for big changes to agencies and house sales

The portals say they are ready and willing to play their part in changes approaching the industry, ranging from new agency...

10 December 2019

From: Breaking News

Portal Fees: Rightmove, Zoopla and OTM explain their charges

We recently asked readers for their questions to the portals - the questions they couldn’t really ask their local reps, but...

09 December 2019

From: Breaking News

General election 2019: The housing crisis remains a top issue

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

07 December 2019

From: Features

Anti-money laundering – acting on your suspicions

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

07 December 2019

From: Features

GDPR compliance - three key questions every agency must answer

There’s been a new warning to estate agents to check they are fully compliant with GDPR regulations following a European case...

04 December 2019

From: Breaking News

Zoopla founder pledges digital disruption of used car industry

The man who founded Zoopla is now a second hand car salesman - but with a digital difference. Alex Chesterman, who founded...

03 December 2019

From: Breaking News

Agents - what do YOU want to know about the portals?

Problems with relationships are usually helped, if not always resolved, by people asking straight questions and getting straight answers. That’s what we...

30 November 2019

From: Features

‘Live market’ info to be available on paid-for Homesearch service

Homesearch, the data service which launched this year as free-to-use with a subscription model launching in 2020, has announced it’s introducing...

28 November 2019

From: Breaking News

PropTech takes centre stage at industry conference next week

Technology forms the backbone of the Relocation Agent Network National Conference and Exhibition in London on November 22.  The event will include...

14 November 2019

From: Breaking News

PropTech Today: The government and its attitude towards PropTech

It was in this very column, back in July, when I wrote about how the British government was starting to take...

23 October 2019

From: Breaking News

Huge shake-up of sellers’ information being considered

First details have emerged of the information vendors may have to provide up-front In future transactions if government house buying reforms...

21 October 2019

From: Breaking News

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

New multi-agency sales company already works with 40 agents

A relatively new company which signs up vendors and then effectively sub-contracts their sales to strongly-performing local estate agents says it...

15 October 2019

From: Breaking News

Property Natter - Day in the life of…a PropTech founder

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

05 October 2019

From: Features

Agencies that don’t modernise will fail like Thomas Cook - property chief

The collapse of Thomas Cook, widely seen as failing modernise with the expectations of modern shoppers, is a clear lesson for...

26 September 2019

From: Breaking News

Tories give housing a major role at party conference next week

The Conservative Party conference agenda, now published, gives the housing issue several bites of the cherry in Manchester next week. Housing minister...

24 September 2019

From: Breaking News

Dodgy survey boosts online agents - including one that doesn’t exist

A survey claims that millions of potential sellers would use online estate agents - and bizarrely, this includes an online agency...

06 September 2019

From: Breaking News

The problem with estate agents is...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

05 September 2019

From: Features

PropTech Today: Has Airbnb met its match, what could this mean for agents?

I suspect that at some time we have all rented an Airbnb (I am sitting on the couch of one as...

04 September 2019

From: Breaking News

Stamp Duty: will conveyancers help buyers wanting to pay less?

A London estate agency says one of its buyers wants to delay completion until November 1 “just in case stamp duty...

02 September 2019

From: Breaking News

NAEA wants a single Ombudsman to cover all housing issues

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

29 August 2019

From: Breaking News

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

MHCLG gets a makeover – three key tasks for the new ministers to consider

With Boris Johnson winning the Conservative leadership election and becoming Prime Minister, he has spent his first few days in office...

03 August 2019

From: Features

PropTech Today: UK government is beginning to take PropTech seriously

I feel I am in a fortunate position. I have been central to the PropTech movement for a number of years,...

24 July 2019

From: Breaking News

Attracting genuine movers – why agents need the right software and website

‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...

23 July 2019

From: Sponsored Content

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

Property transactions: a simple case of basic arithmetic

With somewhere in the region of 1.2 million property sales transactions being completed each year, and 16,500 estate agents actively vying...

06 July 2019

From: Features

70 former customers have relisted with Emoov since relaunch

The new owners of Emoov have confirmed that 70 previous customers have opted to re-list their homes with the firm since it...

05 July 2019

From: Breaking News

Modern method of auction - the online bidding process explained

The modern method of auction is proving to revolutionise the way properties are bought and sold across the UK.  By putting the...

26 June 2019

From: Features

MyBid4It offers exclusivity benefits for Estate Agents…

MyBid4It is an online auction platform which has been developed to partner with Estate Agents and revolutionise the way properties are...

26 June 2019

From: Sponsored Content

Rightmove warned that it must innovate to survive

An interesting analysis of Rightmove’s performance on the stock market has led to questions about the long-term profitability and viability of...

20 June 2019

From: Breaking News

Making the transition from estate agency to property development

Property developing is an incredibly diverse and exciting career choice, and something that many people aspire to do in the UK.  I...

15 June 2019

From: Features

Countrywide redundancies: dozens of sales progression staff may go

Countrywide is declining to comment on speculation that it is making 36 of its sales progression staff redundant. Estate Agent Today, which...

12 June 2019

From: Breaking News

Traditional agents are good value say sellers, but deals take too long

Traditional High Street estate agents have been given the thumbs up by sellers in a new survey of over 5,000 vendors...

31 May 2019

From: Breaking News

PropTech Today: We can’t ignore the technological underclass

One of my biggest concerns in all of my writing, speaking and influencing around PropTech is that for the people we...

29 May 2019

From: Breaking News

Replace stamp duty with tax on house sale profits, urges finance chief

An outspoken building society chief has taken the unusual step of calling for stamp duty to be replaced by capital gains...

23 May 2019

From: Breaking News

Commonhold in action – one small builder’s attempts to change the system

So far in our contribution to the campaign to replace leasehold with commonhold we have outlined the stories of some of...

18 May 2019

From: Features

Anti-money laundering: the key myths and misconceptions

The UK property market can be seen by criminals as an effective vehicle to conceal the proceeds of economic crime. Criminally...

18 May 2019

From: Features

Alexa: when do we get cheaper and faster conveyancing?

A law firm says it’s made legal history by integrating the automated voice-activated platform Alexa into its system. Customers of Simply Conveyancing...

17 May 2019

From: Breaking News

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

Caught Red Handed - Agents ‘lying and deceiving’ to poach instructions

A London sales and lettings agent has revealed to Estate Agent Today some of the tactics used by his rivals in...

07 May 2019

From: Breaking News

The problems with incentivising downsizing through stamp duty

The issue of ‘intergenerational fairness’ has been raised in recent weeks, some might say somewhat ironically by a House of Lords’...

04 May 2019

From: Features

Quiz A Minister: send your questions on replacing leasehold with commonhold

In recent weeks our campaign to replace leasehold with commonhold has continued to gather momentum both in the press and across...

02 May 2019

From: Breaking News

PropTech Today: Do’s & don’ts of market transformation - CBRE, Avison Young

My article last week has sparked some really great engagement, which I’m delighted about!  Thank you to everyone who commented or dropped...

01 May 2019

From: Breaking News

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

DPS adjudication case study: rent arrears vs property condition

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

20 April 2019

From: Features

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Maintaining fees and winning instructions – key questions answered

Experienced sales trainer Boyd Mayover, co-founder of Sales Doctors, explains how agents can overcome price objectives, impress prospective clients and offer...

10 April 2019

From: Features

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

PropTech Today: Should agents build, buy, or partner? That is the question

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

04 April 2019

From: Breaking News

Upfront information will be crucial to the future of buying and selling

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...

23 March 2019

From: Features

Agents warned over referral fees: You're in the last-chance saloon

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

20 March 2019

From: Breaking News

Why ongoing training and support is crucial for new software

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

19 March 2019

From: Sponsored Content

Stop indulging councils over rental licensing and local schemes

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

09 March 2019

From: Features

Agents Do Charity - your chance to give something back...

Hello and here we go with yet another Agents Do Charity, the weekly opportunity to herald the unsung efforts of our...

08 March 2019

From: Breaking News

Why staff training is key to PropTech success

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

02 March 2019

From: Features

For Sale By Owner website set up ‘out of frustration with estate agents’

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...

25 February 2019

From: Breaking News

Emoov former boss disputes Mail on Sunday claim about agency's debts

Online estate agent Emoov failed to tell crowdfunding investors it was losing £3m a month before its collapse, a Sunday paper claims. The...

24 February 2019

From: Breaking News

Property Natter: referral fees, HIPs & Bee Gees tributes - Rob Hailstone Q & A

With the home buying and selling process firmly on the news agenda of late – everything from a possible ban on...

16 February 2019

From: Features

Setting your website apart with the latest PropTech

We all know the three essential things an estate agent must have on their website include the ability to be able...

13 February 2019

From: Features

Buying into a franchise may not be as hard as you think

There are many misconceptions about the franchising world but, whether we’re talking about estate agency franchises or fast food franchises, it’s...

09 February 2019

From: Features

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING!

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING! In our last article, we highlighted some really important and shocking stats...

07 February 2019

From: Sponsored Content

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

Case Study: Noise issue could cost agent £9000

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

16 January 2019

From: Sponsored Content

In Light of the Fee Ban, Can PropTech Firms Damage Control?

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

10 January 2019

From: Sponsored Content

Insurer unveils customised policy tailored for estate agents

Direct Line for Business is launching what it calls an online “end-to-end” insurance product for estate agents and property management companies.  The...

10 January 2019

From: Breaking News

Marketing your way through challenging times

It is something of an understatement to say that we are in challenging times. BREXIT is unresolved and we wait with...

18 December 2018

From: Sponsored Content

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Emoov and Tepilo listings 'bought by north of England high street agency'

A Newcastle-based property company says it has acquired the listings of Emoov and Tepilo. It has emailed and texted vendors to say...

13 December 2018

From: Breaking News

Exclusive: Emoov halved its £100m valuation during crowdfunding pitch

Investment platform Crowdcube has told Estate Agent Today that defunct online estate agency Emoov revised down its company valuation from £104m...

05 December 2018

From: Breaking News

Why the best PropTech isn’t expensive

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

01 December 2018

From: Features

Seeing the wood for the trees - finding the 1% in your business

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

28 November 2018

From: Features

Free business intelligence for estate agents

What questions keep you awake at night? Do you know if you’re losing new instructions by undervaluing, or whether you could...

01 November 2018

From: Sponsored Content

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

New online agency says it wants to expand across the UK

A new online agency says it is currently focussing on one large city but will expand to cover the whole of...

23 October 2018

From: Breaking News

Young online agency boss in the running for top entrepreneur award

Akshay Ruparelia, the young founder and head of the online agency Doorsteps, has been shortlisted for one of the most prestigious...

18 October 2018

From: Breaking News

Emoov chief calls for radical 'blend' of online and traditional agency models

The chief executive of Emoov, Russell Quirk, has suggested that the unexpectedly low take up of online agents may mean that...

11 October 2018

From: Breaking News

Banned advert highlights dangers of sales claims about rental yields

The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...

10 October 2018

From: Breaking News

Leasehold roadshow to throw spotlight on reforms

A series of leasehold roadshows beginning next month in Manchester aims to throw a spotlight on problems associated with the tenure,...

08 October 2018

From: Breaking News

A five-point plan for buying a new agency website

Having delivered over 1,800 websites for estate agents over the last 15 years, I have come to recognise one major common...

26 September 2018

From: Features

PropTech Today: will Unmortgage change our industry forever?

Those of you who receive (and read) my Sunday PropTech Review will know that, by far and away, the most shared...

19 September 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

CPRs; the implications

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...

29 August 2018

From: Sponsored Content

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

21 August 2018

From: Sponsored Content

GDPR Weekly: Anti-money laundering regulations and data protection

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

07 August 2018

From: Breaking News

PropTech Today: What do Rightmove and WeWork have in common?

There have been two stories dominating the PropTech headlines over this past week. As WeWork places a gentle arm around the...

01 August 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Countrywide - change it, close it or sell it? Four experts have their say

The agonisingly painful decline of Countrywide continues, with no one sure whether it is the darkest hour before the dawn or...

25 July 2018

From: Breaking News

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

MP criticises rip off quick buy firms using cowboy tactics

A Labour MP has used Parliamentary privilege to name a quick buy company and to make accusations about its practices. During Prime...

20 July 2018

From: Breaking News

Emoov's 'final' crowdfunding tops £1.5m with two weeks left to run

Emoov’s latest crowdfunding campaign has now gone well over £1.5m, making it already 50 per cent over-funded already from its original...

18 July 2018

From: Breaking News

Brexit and political fears now key drivers of prime London says agency

The battered prime central London market is now suffering from the UK’s wider political volatility, the lack of stability of the...

13 July 2018

From: Breaking News

GDPR Weekly: How should agents deal with security breaches?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

10 July 2018

From: Breaking News

PropTech Today: I’m a screamer - which generation do you belong to?

The time has come for full PropTech/property integration and only those who open themselves to the globe will be part of...

27 June 2018

From: Breaking News

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

'Gareth Southgate please prove me wrong':  Our latest World Cup review

What a weekend for British sport! In F1 there was Lewis Hamilton’s dominant win at the French Grand Prix, and the big...

25 June 2018

From: Breaking News

GDPR Weekly: How should you remove data from your system?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

12 June 2018

From: Breaking News

GDPR Weekly: How often should you ask customers to update preferences?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

29 May 2018

From: Breaking News

Professionalising the estate agency sector – how long could this take?

As housing market stakeholders we’ve all had a month or so to try and digest the government’s own response to its...

19 May 2018

From: Features

Social media 'may be better than reviews to assess some estate agents'

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...

04 May 2018

From: Breaking News

Agents should educate first-time buyers now to gain clients for life

Given the level of resource and energy being put behind upping the number of first-time buyers in the UK, you might...

28 April 2018

From: Features

They're not quite over yet - final County ESTAS awards just announced

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

26 April 2018

From: Breaking News

Purplebricks: the 25 questions asked of its customers

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

20 April 2018

From: Breaking News

Reforms to house buying process and agents’ qualifications announced

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

08 April 2018

From: Breaking News

Property Natter: Day in the life of…a Local Property Expert

With the rise of Purplebricks in recent years, many will be eager to know what the hybrid agency’s Local Property Experts...

07 April 2018

From: Features

Agents' PropTech Toolshed: Marvellous maintenance

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

07 April 2018

From: Features

PropTech: Comparison website acquires online property forum

The comparison site Reallymoving, which allows users to get online quotes for conveyancers, surveyors and removal firms, has acquired the property...

22 March 2018

From: Breaking News

Purplebricks under pressure after bank warns of slowing growth

Market analysts at Swiss bank UBS are warning that Purplebricks’ meteoric growth in the UK may be slowing. The bank has cut...

16 March 2018

From: Breaking News

Phil Spencer launches new online advice service for buyers

TV property expert Phil Spencer is launching an online advice service for buyers and tenants, including offering guidance on the specific...

15 March 2018

From: Breaking News

Property Natter: Day in the life of…Winkworth’s head of brand

In the first of an ongoing series exploring the people who make the property industry tick, I catch up with James...

10 March 2018

From: Features

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

Five questions to ask before choosing new software

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and...

01 March 2018

From: Sponsored Content

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

PropTech Today: 'We’re no longer real estate' says world’s largest real estate firm

Co-Founder Gary Keller has declared that Keller Williams (KW) is, 'no longer a real estate company...we are a technology company No....

21 February 2018

From: Breaking News

Councils aim to address housing crisis with home ownership register

Three councils are encouraging local residents to sign a new register which aims to bring more quality homes for sale to...

21 February 2018

From: Breaking News

Agents' PropTech Toolshed: Who am I and recruiting PropTech

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

17 February 2018

From: Features

Don't bend the rules - Uri Geller promotes lottery of new-build flat

Readers of a certain age may remember the spoon-bending eccentric Uri Geller, self-proclaimed friend of Michael Jackson and an almost permanent...

14 February 2018

From: Breaking News

Property Natter – Q & A with Isobel Thomson, NALS

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

10 February 2018

From: Features

Property Natter: an eco-friendly approach and the importance of GDPR

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

27 January 2018

From: Features

Who should run Countrywide? What should they do? - our panel speaks out

The story of this week - the ousting of Countrywide chief executive Alison Platt - prompts two key questions. Firstly, who takes...

26 January 2018

From: Breaking News

Countrywide shares struggle as theory emerges on Platt departure

If Countrywide thought its fortunes would immediately improve following the departure of chief executive Alison Platt, it has to think again...

25 January 2018

From: Breaking News

Ten top tips for selling your business in 2018

What do you need to know if you are considering selling your sales or lettings business?  Here’s ten top tips to think...

24 January 2018

From: Features

AllAgents names Purplebricks as 'worst rated agency for 2017'

The war between AllAgents review website and Purplebricks has continued with the site naming the hybrid agency the “worst rated one...

17 January 2018

From: Breaking News

Lease Extensions – getting it right

While there is a distinct market for flats held on particularly short leases, there is a middle ground where flat owners...

13 January 2018

From: Features

During industry change, service still matters most

Estate agents are facing the biggest industry changes seen in decades. The rise of online and hybrid agents alongside more traditional...

06 January 2018

From: Features

New portal removes listings and insists 'we're not a portal after all'

The operators of a new website which earlier today claimed to have 500,000 property listings appear to have now removed the...

22 December 2017

From: Breaking News

Conveyancers want estate agents licensed and sellers to compile log books

A conveyancers’ trade body has told the government that it wants the house buying process to be modernised by having estate...

18 December 2017

From: Breaking News

Agents should ‘counter media idea that it's an unaffordable market’

A housing market expert says agents should be more pro-active and explain to the public that contrary to popular belief, some...

20 November 2017

From: Breaking News

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

PropTech Today: Will eMoov’s no-sell-no-fee inspire others?

Online estate agent eMoov recently set itself apart by directly addressing the issues of openness and transparency that have long dogged the online business...

15 November 2017

From: Breaking News

New raffle-a-house website will name the winner on TV

The raffle-a-home gimmick appears to be gaining strength with the arrival of a new website - Rafflemyhouse.com - which will also...

08 November 2017

From: Breaking News

How can agents use the interest rate rise to re-engage with clients?

We recently witnessed the Bank of England's Monetary Policy Committee (MPC) increase the base interest rate for the first time since...

07 November 2017

From: Sponsored Content

'Government has no ideas at all #idiots' - industry reacts to probe

There has been a wide range of views from trade bodies and individual agents on the government’s surprise ‘call for evidence’...

23 October 2017

From: Breaking News

Stamp Duty: pressure building on government for more reforms

Pressure is continuing to build on the government to reform stamp duty in next month’s Budget. Firstly a group of senior financial...

20 October 2017

From: Breaking News

Weekend reading: The future’s digital – have you had your say?

As we outlined in our EAT and LAT stories earlier this week, we (Angels Media) are seeking responses from estate and...

14 October 2017

From: Features

Agents - how are you coping with digital modernisation?

Angels Media and a property technology consultancy are joining forces to conduct the first-ever survey into how agents and other property...

09 October 2017

From: Breaking News

Back To The Future: a short history of rent controls

Like many of Labour’s recent policy proposals, its call for rent controls leaves more questions than answers.  There has been widespread criticism...

07 October 2017

From: Features

PropTech Today: Blockchain - who are the key players?

In his PropTech 3.0 report, Andrew Baum dedicated an entire section to blockchain; it was titled: ‘Blockchain is coming – get...

04 October 2017

From: Breaking News

Purplebricks: investment website raises questions over its profitability

Investment website The Motley Fool says comparisons between forecast and actual profits reported by Purplebricks suggest the company’s position isn’t -...

02 October 2017

From: Breaking News

PropTech Today: Mr Bruce’s message of hope

When Kenneth Bruce, co-founder of Purplebricks, published an emotional post on social media this week, my first reaction was; what a...

20 September 2017

From: Breaking News

Revealed - how Ted Dexter inspired an estate agency (well...sort of)

One of the more puzzling questions in London's estate agency industry has been resolved - how a company which appears to...

19 September 2017

From: Breaking News

Estate Agent Today Panel: what next for agents and OnTheMarket?

Let’s be honest - few people saw this coming. The 89 to 11 per cent majority amongst Agents’ Mutual members for...

08 September 2017

From: Breaking News

PropTech Today: Demand for ‘robo-advisors’ is increasing

As someone who spends his days peering into the PropTech world, one thing I’ve observed is the way in which certain tech prompts...

23 August 2017

From: Breaking News

OnTheMarket: no comment on 'deferred debt for Yes votes' claim

OnTheMarket is declining to comment after suggestions were floated that some debts by its member agents could be deferred, or in some...

22 August 2017

From: Breaking News

Why Gnomen is a reliable software provider

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

15 August 2017

From: Sponsored Content

Sell Purplebricks shares, urges writer as sales data mystery remains

The Sunday Times made uncomfortable reading for Purplebricks yesterday as the newspaper raised more questions about the number of homes the...

14 August 2017

From: Breaking News

Building bridges: Q&A with Daniel Owen-Parr of Together

As the mainstream mortgage market braces itself for yet another clampdown on buy-to-let lending, a growing number of property investors are...

04 August 2017

From: Features

What does Agents’ Mutual’s proposed flotation mean for agents?

I hate to be the guy to say ‘I told you so’…but I told you so! It seems that my predictions...

04 August 2017

From: Features

Sales Doctor: Winning more instructions part two

As discussed in our previous article, it’s all about the first impression. Once your team have handled that initial phone call...

22 July 2017

From: Features

NIMBYs tell government: We won't be bribed over new homes

The government has published the findings of research which suggest that very few local opponents to new homes will be bought...

21 July 2017

From: Breaking News

Housing minister Sharma at centre of Twitter and speech disputes

Housing minister Alok Sharma has blocked some of his Twitter followers, accusing them of “abusive language”.   Sharma has a relatively modest 9,169 followers...

17 July 2017

From: Breaking News

Property Natter: a half-year review – hybrids, PropTech and resilience

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

14 July 2017

From: Features

Queen’s speech: Property industry reacts to proposed tenant fee ban

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

23 June 2017

From: Features

Leading analysts fiercely critical of Guild merger with easyProperty

Two leading property analysts have written a fiercely critical assessment of the merger between easyProperty and the Guild of Property Professionals.   The...

23 June 2017

From: Breaking News

Will it work? Owner bids to sell home via Facebook Live viewing

Online estate agency Housesimple says it is aiming to sell the first home in the UK via a viewing on Facebook...

21 June 2017

From: Breaking News

Housing industry reacts to shock general election result

The housing industry has responded with shock, joy, and jitters, after Theresa May’s snap general election went catastrophically wrong, leaving her...

10 June 2017

From: Features

General election 2017: Facing the UK’s housing crisis

Theresa May’s call for a snap general election on June 8 took many by surprise. But estate agents have been broadly...

03 June 2017

From: Features

Election preview: Could we be heading for a ‘black swan moment’?

In years to come, students of political history might come to look at the 2017 General Election campaign with some interest....

03 June 2017

From: Features

Estate Agent Today editor named as Social Media Influencer of the Year

Graham Norwood, who edits Estate Agent Today and Letting Agent Today, has won the title of Social Media Influencer of the...

25 May 2017

From: Breaking News

PropTech group gets barrister's opinion over online agents' duties

As debate continues over the merits of upfront fees against post-sale commission for agents and consumers, the fledgling UK ProperTech Association...

25 April 2017

From: Breaking News

Developers want SDLT and tax changes reversed to boost sales

More than three quarters of developers want to see the government go into reverse on its stamp duty and mortgage interest...

13 April 2017

From: Breaking News

Property Natter: Q & A with David Cox, ARLA Propertymark

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

08 April 2017

From: Features

Purplebricks called cynical, disingenuous by agents' trade body

The bitter war of words against Purplebricks waged by the fledgling Charter for Independent Estate and Letting Agents reached a new...

07 April 2017

From: Breaking News

How to develop a customer-winning reputation

One of the most sought-after tools in a marketing armoury is something that money can’t buy. Word-of-mouth recommendations. We are far...

17 March 2017

From: Sponsored Content

Countrywide shares hit record low after bank downgrading

Swiss bank UBS has downgraded Countrywide’s status to ‘sell’ in a move which has prompted the troubled estate agency’s share price...

16 March 2017

From: Breaking News

Conveyancers want 'log book' and 'home report' for each property

The Conveyancing Association wants the creation of a ‘log book’ and ‘Home Reports’ for each home on sale - reminiscent in...

15 March 2017

From: Breaking News

Questions asked over government's '1m new homes' figure

A trade publication claims the UK’s statistics watchdog is to hold talks with a Whitehall department about the government’s much-vaunted 'one...

21 February 2017

From: Breaking News

And now for something completely different...Co-Living

We’re used to stories on how the buying and renting of ‘formal’ accommodation - flats and houses - has become increasingly...

17 February 2017

From: Features

Agents' Mutual case: tribunal chairman rejects documents request

The Competition Appeal Tribunal hearing involving Agents’ Mutual and Gascoigne Halman, set to start tomorrow, has had a last-minute twist with...

02 February 2017

From: Breaking News

PropTech: Mortgage startup secures £5.5m in funding

Digital mortgage broker habito has announced that it has raised £5.5 million in investment funding.  The firm says it will use the...

24 January 2017

From: Breaking News

Housing minister Barwell to face questions from estate agents

The National Association of Estate Agents has lured housing minister Gavin Barwell to speak at its conference next month.  Barwell will outline...

18 January 2017

From: Breaking News

Property Natter: Q & A with Countrywide’s Sam Tyrer

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

14 January 2017

From: Features

Official review starts into agents introducing clients to mortgage lenders

The Financial Conduct Authority is to investigate mortgage competition, including the introduction of clients to lenders by estate agents.    It’s part of...

13 December 2016

From: Breaking News

The market is dead, long live the market

Listening to all the coverage of the tenant fee ban, all I hear is consumer groups talking about how some agents...

26 November 2016

From: Features

Why do agents need a fast, responsive website?

In the world of property and estate agency, competition is always fierce. It’s the same when it comes to your website....

22 November 2016

From: Sponsored Content

What does a Donald Trump win mean for the UK property market?

It is fair to say that 2016 is a year full of surprises. Anyone who had the foresight to predict Britain...

12 November 2016

From: Features

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Countrywide chief to face questions  ahead of latest results

Countrywide's second most senior management figure - Head of Retail Sam Tyrer - is to speak before an industry audience next...

01 November 2016

From: Breaking News

PropTech: Live chat drives business on agency websites - claim

A website live chat provider claims research shows that the facility significantly influences activity amongst users of websites on which it...

25 October 2016

From: Breaking News

Property Natter: Q & A with Russell Quirk

In recent weeks I have been carrying out question and answer sessions with some of the key figures in the property...

14 October 2016

From: Features

OnTheMarket rebels step up attack as latest court payment expected

The OnTheMarket Action Group of rebel agents in a legal process against the portal has issued a set of questions following...

30 September 2016

From: Breaking News

New survey reveals scale of buyer reliance on online communications

A survey by the Nottingham Building Society - owner of Harrison Murray estate agency - reveals the reliance of buyers on...

28 September 2016

From: Breaking News

Property Natter: Q & A with Bob Scarff

A fantastic exclusive this week as I carry out a question and answer session with one of the leading names in...

16 September 2016

From: Features

Policy change soon? Minister meets buy to let tax campaigners

Housing minister Gavin Barwell has met campaigners to scrap anti-buy to let measures introduced by the Cameron government in the past...

12 September 2016

From: Breaking News

Online agents upbeat on business performance says new survey

The bank Credit Suisse has launched a new monthly survey of online estate agents, using a simple eight-element questionnaire. The bank -...

30 August 2016

From: Breaking News

Edward Trustworth, My Tenanted Property - Founder

Who are you? Edward Trustworth, 23 What does it say on your business card? Founder, MyTenantedProperty.com What does the business do and what are you...

24 August 2016

From: 60 Second Interview

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Sheffield is primed for growth: explains why Chinese will invest £1bn

Sheffield in South Yorkshire, which was once one of the leading industrial cities in Britain and is still recognised for its...

22 July 2016

From: Features

Estate agents: compliance quiz shows a few industry own goals...

A month ago we ran a quiz compiled by compliance training expert David Beaumont - and the results do not make...

15 July 2016

From: Breaking News

Carney says owners and buyers should budget for interest rate rises

House owners and buyers with mortgages in today’s market should budget to ensure they can “have enough headroom” for a rise...

13 July 2016

From: Breaking News

Valuation totals grew in June despite market's referendum jitters

The pace of property valuations conducted last month grew on both an annual basis and since the previous month, despite jitters...

12 July 2016

From: Breaking News

The post-Brexit landscape

As I sit and write this piece, even with the FTSE 100 back up and sterling having recovered some of its...

08 July 2016

From: Features

The only certainty is uncertainty. So what next for the industry?

One estate agency leader - you’d all recognise his name - described the victory of the Leave camp in the referendum...

24 June 2016

From: Features

Consumer group says hybrid estate agency is the future

The influential consumer property body HomeOwners Alliance says Purplebricks-style hybrid estate agencies may be “the future”. In a blog on the HOA website,...

14 June 2016

From: Breaking News

Sales Doctor: How do I qualify applicants without sounding robotic?

Dear Sales Doctor, I'm aware I sound robotic when qualifying an applicant and don't know how to change it; any ideas? When an...

03 June 2016

From: Features

FCA wants much more consumer choice in the mortgage market

The Financial Conduct Authority is to encourage lenders to give would-be buyers more choice in the mortgages available. In the Responsible Lending...

17 May 2016

From: Breaking News

Britain’s best letting agents

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

10 May 2016

From: Features

MP pledges to raise portal juggling scandal in House of Commons

A Conservative MP is to raise the portal juggling controversy in the House of Commons. Derek Thomas, MP for St Ives in...

28 April 2016

From: Breaking News

Kings strike gold at the UK estate agency ‘Oscars’

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...

25 April 2016

From: Features

Seven unanswered questions about the OTM/CMA affair

By accident or design, the PR machine at OnTheMarket was beefed up last week.  Just as well. With the portal still reeling...

23 April 2016

From: Features

See the award winners here: full list of ESTAS 2016 winners

The complete list of this year’s ESTAS award winners has now been released after a hugely successful ceremony in London hosted...

19 April 2016

From: Breaking News

A short, sharp shock from short lets?

We’re all talking about second home stamp duty, changes to tax relief and the Prudential Regulation Authority’s suggestion that banks should...

15 April 2016

From: Features

An underwhelming Budget – perhaps that isn’t a bad thing?

George Osborne has been busy over the last year. First came the General Election which had everyone on tenterhooks until the...

25 March 2016

From: Features

Property Natter: the future of software

The days are getting longer, the sun is starting to appear on a more regular basis, Easter is just around the...

18 March 2016

From: Features

Online agency to use Periscope to 'broadcast' property viewing

The online estate agency House Network is to use the live video streaming service Periscope to produce what it says is...

09 March 2016

From: Breaking News

Not all call answering services are the same.

If you’re considering using a telephone answering service, what are the types of questions you need to ask, before you commit...

07 March 2016

From: Sponsored Content

OTM Fury Road(Show)

I'm sure most of you have seen, or at least heard of the Mad Max series of post-apocalyptic dystopian fantasies.  The latest...

18 January 2016

From: Features

Purplebricks and eMoov lead panel as online and traditional agents square up

Purplebricks chief executive Michael Bruce is to speak alongside eMoov founder Russell Quirk in a debate to be held at the...

14 January 2016

From: Breaking News

Open letter launches fierce criticism of failed conveyancing portal Veyo

There has been a fierce attack on failed conveyancing portal Veyo, in the form of an open letter from one of the...

18 December 2015

From: Breaking News

Is there a gender split in the property industry?

Diversity is a hot topic in offices across the UK as issues regarding the difference in pay and opportunities are being...

11 December 2015

From: Features

Traditional agents have been online for years

It’s interesting to read of plans to debate which business plan really is best for the customer, online or traditional estate...

09 October 2015

From: Features

Agents Do Charity...and they're having a ball...

Agents' Giving: No less than £20,000 has been raised at the Agents Giving Ball where Phil Spencer and 240 of the...

09 October 2015

From: Breaking News

Whatever Cameron says we're still waiting to see new homes says NAEA

There has been a mixed response from the agency world to David Cameron's pledge to reform planning, promise that 200,000 new...

08 October 2015

From: Breaking News

The Big Debate: Online versus Traditional Agency - we want your questions

One of the industry debates of the year will be held next week when the inaugural FUTURE : Property Tech conference...

05 October 2015

From: Breaking News

Sheffield: an example of how a local authority can enforce compliance

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

25 September 2015

From: Features

Billy Idol, Generation Rent and happiness

So housing made itself top of the list of questions by the new Leader of the Opposition’s first PMQs on Wednesday...

18 September 2015

From: Features

Alex Chesterman Q & A: The Results (Part II)

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

16 September 2015

From: Features

Alex Chesterman Q & A: The Results

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

14 September 2015

From: Features

Three days left to quiz Zoopla's chief executive

There are three days left to quiz Zoopla founder and chief executive Alex Chesterman as he steps into the firing line...

09 September 2015

From: Breaking News

A call for questions from Alex Chesterman and Zoopla Property Group

What will Zoopla Property Group (ZPG) do if it is overtaken in agent numbers by OnTheMarket?  Does the acquisition of uSwitch risk...

04 September 2015

From: Features

A chain view that works, don’t make me laugh!

The internet has changed the way that most businesses operate. In many cases, the opportunities opened up by the emergence of...

04 September 2015

From: Features

Exclusive: Zoopla chief to be quizzed by estate agents

Zoopla founder and chief executive Alex Chesterman is to step into the firing line to answer online questions from estate and...

01 September 2015

From: Breaking News

Why agents need to do their ‘right to rent’ homework

Stories of migrants attempting to make their way to the UK are now a daily feature in our news bulletins and...

28 August 2015

From: Features

So what will house prices do this autumn?

Agents across the country, hopefully refreshed by a nice holiday somewhere warm, will be gearing up for the phones to start...

14 August 2015

From: Features

What are you getting out of the market at the moment?

How do you best sum up the current market status quo? Given the specific regional nature of the housing market in...

07 August 2015

From: Features

Delayed Exchanges – Why are they increasing?

A number of my member firms (Bold Legal Group) have reported that, compared to three years ago, the time to get...

17 July 2015

From: Features

Manage your landlords effectively as tax changes take hold

Consider the scene. It is July 8th and new Chancellor, Ed Balls, stands at the Dispatch Box giving his first Budget...

17 July 2015

From: Features

Agent Tracker has been recognised at The ESTAS, the biggest awards in the UK residential property industry

Agent Tracker has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme...

25 June 2015

From: Sponsored Content

Another agent praises Periscope app

A Scottish agent is the latest to praise the app Periscope, a social media platform which allows users to broadcast a...

01 June 2015

From: Breaking News

Reaction: The Immigration Bill and immigration checks

"Stop right there. Hands above your head. Don't move. Mavis, dial 999." Mr D Smith (MARLA, NFoPP) removes his Glock 19...

29 May 2015

From: Features

Cambridgeshire agency claims ‘world’s first virtual open house’

Thomas Morris Estate Agents has claimed the world’s first ‘virtual open house’ property viewing.  The firm carried out the event via the...

27 May 2015

From: Breaking News

Oh no, not another complaint...

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what I...

22 May 2015

From: Features

NAEA Lawline dominated by terms of business

The new Lawline operated for the National Association of Estate Agents appears so far to be concentrating on calls about employment...

20 May 2015

From: Breaking News

Do estate agents use undue influence?

The issue of some estate agents insisting that buyers and/or sellers use a particular solicitor or conveyancer has reared its ugly...

08 May 2015

From: Features

Portal Leaders' Debate - the invitations have gone out

The heads of Rightmove, Zoopla and OnTheMarket have been invited to take part in a ‘Portal Leaders Debate’ to discuss the...

22 April 2015

From: Breaking News

Webinar: Create 3D Floor Plans Quickly & Easily

Would you like to create cool and professional 3D Floor Plans for use in your property listings?  Learn how you can...

21 April 2015

From: Sponsored Content

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