The ESTAS, the customer review and awards platform, has unveiled new headline partners for 2024. Reapit and PayProp will become the Headline...
Archive
![Pros and cons for the PRS in Hunt’s 'small beer' Budget](/upload/images/3%20Pros%20and%20cons%20for%20the%20PRS%20rented%20sector%20by%20EAT%20Writer.jpg)
Now the dust has settled on what many described as an ‘underwhelming’ Budget, we take a look at what two business...
09 March 2024
From: Features
![PropTech Today - Cyber security - who holds the keys?](/upload/images/PropTech%20.jpg)
The recent cyber attack on CTS left around 80 conveyancing firms across the country commercially paralysed as the harm to their...
19 December 2023
From: Breaking News
![Client money accounting made easy with PayProp](/upload/images/adv-2021/sponsored-content/PayProp_SC_Oct23.png)
A client account is essential to your lettings business, but the rules and regulations you need to follow to keep this...
26 October 2023
From: Sponsored Content
![New figures highlight estate agents’ money laundering failings](/upload/images/3%20Weekend%20featuresNew%20figures%20highlight%20estate%20agents%20money%20laundering%20failings%20by%20Niall%20Hearty%2C%20Partner%20at%20Rahman%20Ravelli%20.png)
For most people, buying a house or flat is the largest financial commitment they will ever make. Which is why many...
26 August 2023
From: Features
![Estate agency AML fines on the rise](/upload/images/Shutterstock-only%20images/Property%20Market/_AML%20_400x310.png)
The average anti-money laundering (AML) fine issued to estate agents for non-compliance so far during 2022/23 has already crept beyond the...
19 July 2023
From: Breaking News
![Leveraging technology: choosing the ultimate estate agency CRM](/upload/images/adv-2021/sponsored-content/ReapIT/RPT%20SC%201%20360x280.png)
In the fiercely competitive property industry, staying ahead of the game is essential for thriving and achieving success. That's where the...
30 June 2023
From: Sponsored Content
![Finding relief from client money anxiety](/upload/images/Finding%20relief%20from%20client%20money%20anxiety.jpg)
Letting agents are between a rock and a hard place when it comes to opening a client account and getting Client...
06 May 2023
From: Features
![The four must-have reports for all letting agencies](/upload/images/adv-2021/sponsored-content/ReapIT/Lettings%20MI%20Blog%20360x280.png)
By David Boughtflower Business Analyst at Reapit, 14 years in Residential Sales and Lettings Having entered estate agency in the eye of the...
13 December 2022
From: Sponsored Content
![PropTech Today: Opportunities for agents if they adopt ‘systems and tech’](/upload/images/Site%20logos/ProptechToday-1-400x310.png)
Automated rental payment specialists PayProp recently held a high-profile event in London - PayProp Connect - which included a number of...
02 December 2022
From: Breaking News
![What agents want from today’s mini-Budget](/upload/images/Back-link-images/9_Steps_to_getting_a_mortgage_after_an_IVA.jpg)
New Chancellor Kwasi Kwarteng is expected to unveil the Government’s so-called “plan for growth” today during a mini-Budget. The property market is...
23 September 2022
From: Breaking News
![Why fraud becomes a major problem in rentals during a UK recession](/upload/images/Rental%20Market/Tenancy-fraud400x310.png)
We are all acutely aware of the surge in demand for rental properties in and around the capital in the months...
01 June 2022
From: Features
![PropTech Today: The barriers of non-communicating PropTech](/upload/images/Site%20logos/ProptechToday-1-400x310.png)
PropTech solutions have continued to ingratiate themselves in both the forefront of an agency within advertising mediums and in the backend...
16 March 2022
From: Breaking News
![Recruitment and staffing – how automation can help reduce the burden](/upload/images/PropTech%20%26%20Online/OnlineAgents-1-400x310.jpg)
Work patterns and the employee experience have changed dramatically because of Covid, with a substantial rise in home, flexible and hybrid...
13 January 2022
From: PropTech & Innovation
![What Every Letting Agent Should Know about the Economic Crime Levy (ECL)](/upload/images/Housing%20Market%20%26%20Property%20Images/MillennialAgent-Tech-400x310.jpg)
Disclaimer: This article is intended for information only and does not constitute legal advice. As part of its 2020 budget, the UK...
23 October 2021
From: Features
![Insurers start paying out Business Interruption claims - at last](/img/default/eat.png)
The long running saga of insurance firms failing to honour agents’ Business Interruption claims appears to be making progress at last. A...
16 June 2021
From: Breaking News
![How Open Banking will transform the lettings industry](/img/default/eat.png)
Banking has gone through radical changes in the past few years, in step with technology and the sheer amount we can...
29 May 2021
From: Features
![How to ensure your letting business remains compliant](/img/default/eat.png)
Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...
20 February 2021
From: Features
![Speedy agents are Number 1 when it comes to call answering](/img/default/eat.png)
Estate and letting agencies are the best performing businesses for low call waiting times in the UK. A survey of 1,000 people...
12 February 2021
From: Breaking News
![Should agents repay Business Rates relief because offices were open?](/img/default/eat.png)
Almost a year ago the government announced that estate and lettings agencies were to be included in the business rates relief...
02 February 2021
From: Breaking News
![How to make process optimisation your New Year’s resolution](/img/default/eat.png)
January presents an opportune time for agency leaders to resolve and plan for resilience, performance and growth in 2021. With most of...
06 January 2021
From: Features
02 January 2021
From: Features
![PRS regulation - could more authorities follow the lead of Westminster?](/img/default/eat.png)
Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...
28 November 2020
From: Features
![Four revenue generation tips for letting agents](/img/default/eat.png)
What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...
07 November 2020
From: Features
![Renters' Reform Bill delay - what does it mean for the lettings market?](/img/default/eat.png)
Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...
31 October 2020
From: Features
![Unlocking Property Management with PropTech Innovations](/img/default/eat.png)
2020 has been a testing year right from the start. With Storms Ciara and Dennis causing £184m+ worth of damage to...
27 October 2020
From: PropTech & Innovation
![Lettings in 2020 needs a gamechanger - could this be it?](/img/default/eat.png)
There is no doubting that 2020 has been a challenging year for all industries, with the lettings market being no exception. Following...
24 October 2020
From: Features
![Six ways innovation is transforming the lettings sector](/img/default/eat.png)
Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....
24 October 2020
From: Features
![Agency bought by hotel group pledging jobs growth](/img/default/eat.png)
An estate agency in Lancashire has been taken over by a hotel group, which pledges to expand and create more jobs. Mikhail...
16 October 2020
From: Breaking News
![Online agents and deals run bigger money laundering risks - government](/img/default/eat.png)
The government has issued new guidance to estate and lettings agencies on their obligations regarding money laundering issues - and online...
15 October 2020
From: Breaking News
![Agents will be crucial during extended eviction ban](/img/default/eat.png)
The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...
29 August 2020
From: Features
![Revealed: What today's renters want, need and expect](/img/default/eat.png)
Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...
15 August 2020
From: Features
![PropTech Today: Software and portals destroyed the personal touch of agency](/img/default/eat.png)
Have you ever wondered how industry-specific software and property portals have influenced the typical estate agency of today? A new book, which...
08 July 2020
From: Breaking News
!['No DSS' lawsuits - what do letting agents need to know?](/img/default/eat.png)
Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...
30 May 2020
From: Features
![The final stages of Section 24 – where does this leave the PRS?](/img/default/eat.png)
This month saw the introduction of the final stages of the Section 24 tax changes, first introduced in April 2017. Whereas buy-to-let...
18 April 2020
From: Features
![Agencies closed in lockdown exempt from business rates for one year](/img/default/eat.png)
Estate and lettings agencies that have closed temporarily as a result of the Coronavirus lockdown are to be to exempted from...
25 March 2020
From: Breaking News
![A new Housing Minister - what does it mean for the PRS?](/img/default/eat.png)
Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...
22 February 2020
From: Features
![Lifetime deposits – what are the potential challenges and benefits for lettings?](/img/default/eat.png)
Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...
01 February 2020
From: Features
![The six crimes of modern-day call handling](/img/default/eat.png)
Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...
18 January 2020
From: Features
![Mark Hinkins, Sales Consultant at Rexlabs](/img/default/eat.png)
Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...
02 December 2019
From: 60 Second Interview
![Why is compliance a growing issue for letting agents?](/img/default/eat.png)
It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...
30 November 2019
From: Features
![Community-based letting agencies have a future in physical form](/img/default/eat.png)
The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...
02 November 2019
From: Features
![Most consistent agents to be recognised with special ESTAS award](/img/default/eat.png)
The estate and letting agencies which have provided the most consistent levels of high customer service are to be recognised with...
08 October 2019
From: Breaking News
![Professional client account solutions for modern letting agents](/img/default/eat.png)
Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...
05 September 2019
From: Sponsored Content
![How can technology help letting agents become more efficient?](/img/default/eat.png)
Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...
03 August 2019
From: Features
![Attracting genuine movers – why agents need the right software and website](/img/default/eat.png)
‘Property ghosting’ is a problem that nearly all estate and letting agencies will face at one time or another. Ghosting, which is...
23 July 2019
From: Sponsored Content
![Give All Your £ to Google](/img/default/eat.png)
In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...
03 July 2019
From: Sponsored Content
![Property Natter – guide to property startups, Part 2](/img/default/eat.png)
In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...
29 June 2019
From: Features
![Should the lettings process become fully digital?](/img/default/eat.png)
It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...
12 June 2019
From: Features
![Impact of the Tenant Fees Act - how can agents cover their costs?](/img/default/eat.png)
It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...
13 April 2019
From: Features
![60% portal fee discounts: will this lure independent agencies to Hunters?](/img/default/eat.png)
The chairman of franchise giant Hunters says his company’s purchasing power is such that it secures 60 per cent discounts from...
05 April 2019
From: Breaking News
![Online agencies 'will still take 50% market share' claims company chief](/img/default/eat.png)
An online estate agency insists the online/hybrid sector will take a 50 per cent market share in the future - despite...
01 April 2019
From: Breaking News
![How to keep landlords happy in 2019](/img/default/eat.png)
Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...
06 March 2019
From: Features
![Online agencies ‘could be described as Ponzi schemes’ - claim](/img/default/eat.png)
A new analysis of the online estate agency business model claims that it ‘could be described as a Ponzi scheme’. The accusation...
18 December 2018
From: Breaking News
![Seeing the wood for the trees - finding the 1% in your business](/img/default/eat.png)
When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...
28 November 2018
From: Features
![Property concierge: could this be one of agents’ future tenant services?](/img/default/eat.png)
With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...
04 August 2018
From: Features
![Government goes on holiday as agents go on waiting](/img/default/eat.png)
It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...
28 July 2018
From: Features
![Property Natter: a changing of the guard?](/img/default/eat.png)
The big story to break this week in the property world was the announcement by the new owner of Humberts that...
28 July 2018
From: Features
![Major online agencies unaffected by Supreme Court ruling](/img/default/eat.png)
Major online agencies appear to be unaffected by yesterday’s Supreme Court decision over workers' rights in the so-called 'gig economy'. Yesterday’s case concerned...
14 June 2018
From: Breaking News
![Three reasons why PropTech has become more than an industry buzzword](/img/default/eat.png)
Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...
09 June 2018
From: Features
![It’s not what you say, it’s the way that you say it](/img/default/eat.png)
‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...
14 April 2018
From: Features
![Property Jobs Today - the latest news about agents on the move](/img/default/eat.png)
Hello and welcome to the latest Property Jobs Today, our round-up each Monday of key job moves within estate and letting...
19 February 2018
From: Breaking News
![Property Jobs Today - our weekly round-up of agents on the move...](/img/default/eat.png)
Hello and welcome to Property Jobs Today; this is the latest of our weekly round-ups of key job moves within estate...
12 February 2018
From: Breaking News
![Client Money Protection insurance: Protecting you and your clients](/img/default/eat.png)
A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....
10 February 2018
From: Features
![Very few estate agencies take on apprentices, figures suggest](/img/default/eat.png)
Latest figures suggest there are only 1,850 apprentices employed in the entire property sector, suggesting an even smaller number in the...
07 February 2018
From: Breaking News
![Shock as Ombudsman stops handling agency complaints - for now](/img/default/eat.png)
One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...
06 February 2018
From: Breaking News
![Property Jobs Today - news about agents on the move...](/img/default/eat.png)
Hello and welcome to our latest Property Jobs Today; if you missed the launch last week, each Monday we will provide...
05 February 2018
From: Breaking News
![Property Jobs Today - latest news about agents on the move](/img/default/eat.png)
Hello and welcome to our first Property Jobs Today, a weekly round-up of key job moves within estate and letting agencies...
29 January 2018
From: Breaking News
![MPs consider Brexit impact on estate and letting agency industries](/img/default/eat.png)
A House of Commons committee has prepared a briefing document on areas of the UK residential and commercial properties sectors most impacted...
02 January 2018
From: Breaking News
![How many agency business models are there today?](/img/default/eat.png)
It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...
23 September 2017
From: Features
![What do estate and letting agencies usually sell for?](/img/default/eat.png)
There’s barely a week that goes by when you don’t read about an estate or letting agency business that’s been acquired...
10 June 2017
From: Features
![How service drives up standards of student lets](/img/default/eat.png)
Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...
27 May 2017
From: Features
![Independent agents' group renews criticism of Purplebricks](/img/default/eat.png)
The new group for independent owner-managed estate and letting agencies, to be formally inaugurated this week, has stepped up its campaign...
27 February 2017
From: Breaking News
![Opportunity for letting agents as landlords struggle with new law](/img/default/eat.png)
Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...
30 January 2017
From: Sponsored Content
![CIELA formation continues as it begins recruitment drive](/img/default/eat.png)
The fledgling group aiming to represent independent estate and letting agents is recruiting for a number of unspecified roles to help...
24 January 2017
From: Breaking News
![Thousands of agencies in financial distress warns insolvency firm](/img/default/eat.png)
An insolvency firm active in the property sector says that after a year of major taxation, legislative and economic volatility, many...
19 December 2016
From: Breaking News
![OnTheMarket reveals latest total of estate and letting agencies listing](/img/default/eat.png)
OnTheMarket has announced that it now has more than 6,400 estate and letting agency offices listing on its site - a...
31 August 2016
From: Breaking News
![Brexit-focussed May eventually names Gavin Barwell as housing minister](/img/default/eat.png)
Housing appears to have a disappointingly low priority in the new Theresa May-led Cabinet - at least judging from the time...
18 July 2016
From: Breaking News
![Time to stick it up: Agents still not complying with transparency law](/img/default/eat.png)
Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...
20 May 2016
From: Features
![ESTAS shortlist announced based on biggest-ever number of customer surveys](/img/default/eat.png)
A record 30,000 surveys have been submitted to the organisers of The ESTAS awards on the performance of estate and letting...
01 March 2016
From: Breaking News
![Build To Rent – What we learn from Germany and the US](/img/default/eat.png)
I make no apologies for returning to Build To Rent, the institutional investment in building and managing blocks of flats to...
13 November 2015
From: Features
![Raft of new appointments and expansions as agencies flourish](/img/default/eat.png)
The sales market may be troubled by a sharp stock shortage and the rental sector bogged down with a flurry of...
13 November 2015
From: Breaking News
![Build To Let: A threat or a challenge to agents?](/img/default/eat.png)
If there’s one thing that looks like a good move right now, it’s becoming a letting agent. Whereas some years ago we...
18 September 2015
From: Features
![Let’s get our act together](/img/default/eat.png)
This month has marked a real change in the way the private lettings sector is perceived - and it’s a perception...