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KEYWORD "Feedback" - 101 RESULTS
Knight Frank unveils customer portal to improve buyer and seller journey

Knight Frank has launched a bespoke customer portal after 18 months of development. Coined ‘My Knight Frank,’ the firm says it is a digital customer experience platform, accessible...

09 February 2024

From: Breaking News

Social media campaign aims to promote benefits of using best agents

The Best Estate Agent Guide is hoping to take advantage of the Boxing Day bounce by launching a marketing campaign promoting...

21 December 2023

From: Breaking News

AllAgents Awards reveal top rated estate agencies

The winners of the AllAgents Customer Experience Awards have been revealed. A ceremony was held at the Crowne Plaza, Glasgow last week...

06 December 2023

From: Breaking News

Agents Do Charity - strong foundations

Welcome to this week’s Agents Do Charity, our chance to salute those who do so much to help others. If your agency...

24 November 2023

From: Breaking News

Alto unveils six changes amid agent feedback

Alto has made a range of improvements to its cloud-based agency software based on user feedback. The Houseful-backed brand formed a Software...

21 November 2023

From: Breaking News

CMA seeks feedback on landbanking and planning analysis

The Competition and Markets Authority (CMA) is seeking feedback on two ‘working papers’ that detail its assessment on the use of...

16 November 2023

From: Breaking News

Alto customers are integrating with Canopy to save time and level-up their service.

In this interview, Riccardo Dawson, Chief Operating Officer at Alto and Chris Hutchinson, CEO of Canopy discuss the benefits of their...

08 November 2023

From: Sponsored Content

Agency marketing roadshow schedules final 2023 stop

After achieving sell-out success and exceptional feedback in Hertfordshire, London, and Leeds, Simon Leadbetter’s 30 Years of Marketing in a Day...

31 October 2023

From: Breaking News

Agents invited to give their views on ‘home moving roadmap’

The Home Buying and Selling Group (HBSG) is seeking feedback from agents on proposals that it feels will “revolutionise moving home...

10 October 2023

From: Breaking News

Agents Do Charity - creatures great and small

Check out some of the latest charitable endeavours from agency and property brands this week. Chestertons: London agent Chestertons has added two...

06 October 2023

From: Breaking News

Speakers added to agency success summit line-up

Industry figure Sean Newman has named seven additional speakers for the Estate Agent Success Summit, with 50% of tickets already sold. The...

04 October 2023

From: Breaking News

Agency feedback platform goes mobile

The ESTAS Group has launched an ‘app’ style version of its platform for smartphones. ESTAS Mobile offers all the functionality of the...

04 September 2023

From: Breaking News

High EPC ratings don’t boost property sale prices - claim

Energy performance certificates (EPC) make little difference to property sales and the Government should consider replacing them with more effective green...

18 August 2023

From: Breaking News

Phil Spencer: It's the age of the older customer

We all want more transactions - the Holy Grail when it comes to agencies’ bottom lines - but an interesting aspect...

03 August 2023

From: Breaking News

Agents invited to one-of-a-kind industry compliance webinar

Propertymark is working with an Anti-Money Laundering service to stage a webinar for agents wanting to know more about compliance. At the...

10 July 2023

From: Breaking News

Accelerating growth: the key advantages of implementing a CRM

By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...

05 July 2023

From: Sponsored Content

Don't be the restaurant that doesn’t turn the a/c on in the summer…

It’s a brave business owner who actually invites criticism.  I speak from the personal experience of asking the opinions of the...

24 June 2023

From: Features

Agency marketing veteran to share tips on UK tour

Former Fine & Country global chief executive Simon Leadbetter is set to embark on his first national tour with his own...

23 June 2023

From: Breaking News

Former online agency founder seeks support for new property portal

The founder of an online agency that switched to the for sale-by-owner model has turned his attention to property portals. Kae Travis...

20 June 2023

From: Breaking News

Agency reviews platform unveils ‘real-time’ feedback tool

Agency feedback platform The ESTAS Group has launched a new tool designed to help estate agents by collecting vital insights from...

14 June 2023

From: Breaking News

How to use data to accelerate your success

By Michele Gettins, Chief Marketing Officer at iamproperty Data is a powerful tool and understanding how to successfully identify and utilise reliable...

07 June 2023

From: Features

OnTheMarket unveils Home Reports functionality for Scottish listings

OnTheMarket has become the first major UK portal to offer a dedicated contact form for Scottish Home Reports. When a property is...

07 June 2023

From: Breaking News

Mortgage rates and regulation to feature in latest Zoopla agent update

Zoopla has scheduled its latest quarterly market update for agents. Taking place on Wednesday 14 June, it will address how agents can...

05 June 2023

From: Breaking News

The Able Agent unveils white label training platform

The Able Agent has launched a white label training platform for firms to provide more branded and personalised content. The product, In-House...

25 May 2023

From: Breaking News

Heather Staff - Co-Founder of Street Group

Who are you and what does it say on your business card? I’m Heather Staff and it says Co-Founder of Street Group...

18 May 2023

From: 60 Second Interview

ESTAS Group unveils new branding and services

The ESTAS Group has revealed new branding together with the first details of two new products to be added to its...

15 May 2023

From: Breaking News

Agency stock rises as demand and sales drop - RICS

High borrowing costs and an uncertain economic outlook remaining the main challenges for homebuyers, the Royal Institution of Chartered Surveyors (RICS)...

11 May 2023

From: Breaking News

PropTech Today - What 1,000 homeowners want from their next estate agent

From Google to Uber, convenience is embedded into contemporary culture. As a society, we’re propelled by on-demand living, with instant solutions for...

02 May 2023

From: Breaking News

Agency reviews platform wins award of its own

The ESTAS team may be known for its Customer Service Awards but it has now picked up a gong of its...

14 April 2023

From: Breaking News

Agents ‘seeking better pay’ as staff turnover hits 30%

Annual staff turnover in the property industry sits at almost 30%, with the most common reason given for leaving a job...

30 March 2023

From: Breaking News

A Letting Agent's Guide to Avoiding Garden Disputes

As the first signs of spring begin to appear, we look at how letting agents and landlords can start the season...

25 March 2023

From: Features

New agency software aims to automate vendor and viewer feedback

New software has been launched to help estate agents collect feedback on viewings. Feedback Enterprise, from the Cumbrian communications specialists SMS Speedway,...

16 March 2023

From: Breaking News

New AI tool aims to create better and faster property listings

Proptech firm ValPal has entered the artificial intelligence (AI) sphere with a new tool to help agents write better quality and...

13 March 2023

From: Breaking News

Rightmove to launch property estimate tool for ‘non-active vendors’

Rightmove is set to launch a new property estimate tool for homeowners who are not actively looking to sell right now. The...

01 March 2023

From: Breaking News

Property Natter - Incoming! It’s hard work to figure out the housing market

Lies, damned lies, and statistics this week. I don’t know about you, but sometimes I feel as though I’m being bombarded...

11 February 2023

From: Features

RICS: Property market remains subdued

Property professionals have started the year in a relatively less despondent mood compared with the end of 2022 but the market...

09 February 2023

From: Breaking News

Estate Agency 2023: Who will win and who will lose

In this latest article from the team at Iceberg Digital, they discuss estate agency in 2023. Who is embracing technology, and how...

18 January 2023

From: Breaking News

Rebrand unveiled for self-employed agency offering

High-profile agency self-employed agency owner Sean Newman has unveiled a rebrand of his offering. He has changed the name of his self-employed...

12 January 2023

From: Breaking News

Agents Do Charity - good tidings

Agents have been spreading plenty of festive cheer as the year comes to an end, supporting foodbanks and a variety of...

23 December 2022

From: Breaking News

The four must-have reports for all letting agencies

By David Boughtflower Business Analyst at Reapit, 14 years in Residential Sales and Lettings Having entered estate agency in the eye of the...

13 December 2022

From: Sponsored Content

Agents urged to believe in the Santa property rally

There are Christmas gifts aplenty waiting for agents who maintain their focus on marketing plans throughout December, according to The ValPal...

07 December 2022

From: Breaking News

And the winners are… allAgents reveals award accolades

The winners of the 2022 allAgents Customer Experience Awards were announced last week. The agency customer feedback website held its second ever...

07 December 2022

From: Breaking News

Agents Do Charity - warm hearts on colder days

There have been plenty of heart-warming examples of agents supporting their local communities and charities this week, from sleep-outs to donations. Whatever...

02 December 2022

From: Breaking News

Premium agency brand elects new advisory council 

Fine & Country has elected new representatives to its National Advisory Council (NAC). The NAC is responsible for providing advice, suggestions and...

30 November 2022

From: Breaking News

PropTech Today – predictions for the market in 2023

Making predictions for the year ahead is notoriously difficult and leaves me open to having egg on my face, but I’m...

16 November 2022

From: Breaking News

RICS: Housing market continues to stall

The Royal Institution of Chartered Surveyors (RICS) has warned of a further weakening of the property market as buyer caution increases. The...

10 November 2022

From: Breaking News

Agency reviews website helps firms tackle ‘incompetent’ valuations

Agents can now use vendor feedback from allAgents to access and print reports demonstrating how accurate their market appraisals are. The reviews...

28 October 2022

From: Breaking News

ESTAS announces new award sponsor

Private Banker Finance has been named as the latest sponsor for the ESTAS Awards. The brand, which specialises in high-end mortgages -...

04 October 2022

From: Breaking News

ESTAS announces new award category sponsor 

Landmark Information Group has been named as the latest sponsor for the ESTAS Awards. The brand, which includes Landmark Estate Agency Services,...

23 September 2022

From: Breaking News

Property data firm upgrades agency offering

Property data specialist Sprift has updated its comparables tool feature for agents. The updated version lets users manually add comparables, for example...

12 September 2022

From: Breaking News

Trade body seeks industry views on conveyancing process

The Conveyancing Association (CA) is seeking views about the industry beyond its membership. The trade body has launched a new survey asking...

06 September 2022

From: Breaking News

What do tenants want from a rental property, landlord and agent?

Tenants are becoming more discerning – not just about the properties they choose to rent but who they rent from too. With...

31 August 2022

From: Features

Zoopla-backed Alto now ‘two times larger than Jupix’

Zoopla is rolling out a migration tool for all agents looking to shift from its Jupix software system to Alto. It follows...

30 August 2022

From: Breaking News

Smoove to rollout agency platform to help 'fix homebuying process'

Conveyancing software provider Smoove is set to rollout a new flagship estate agency product following a successful trial phase. Smoove Start was...

23 August 2022

From: Breaking News

Exclusive Q&A with PEXA - what is its role in the UK?

It was announced back in February this year that PEXA, the Australian FinTech/PropTech that enabled the world’s first fully digitised property settlement...

06 August 2022

From: Features

It's a (new) date! allAgents moves awards closer to Christmas

Industry comparison website allAgents has announced a change of event date for their 2022 Customer Experience Awards Ceremony. It will now be...

25 July 2022

From: Breaking News

Agency websites still visited by buyers despite portal dominance - research

Property portals remain the predominant route for finding a home among buyers but many are still following traditional methods, research suggests. A...

07 July 2022

From: Breaking News

New Zoopla advertising campaign aims to boost agent leads by 13%

Zoopla has unveiled a new marketing campaign aimed at high-value home movers and claims it has already boosted leads with agents. The...

30 June 2022

From: Breaking News

Bowled over! Venue announced for prestigious agency awards

Reviews website allAgents has revealed the location of this year’s Customer Experience Awards. The ceremony will be held at the Kia Oval...

28 June 2022

From: Breaking News

Record 600 names on ESTAS Awards shortlist

A record 600 firms and individuals have been shortlisted for the 2022 ESTAS Customer Service Awards. Sponsored by blockchain property network Coadjute,...

31 May 2022

From: Breaking News

Agents - it's time to get clever with property tech

Estate agents use property technology each and every day for residential property transactions, but is there more they can do with...

28 May 2022

From: Features

Queen’s Speech: How proposed laws may help or hinder estate agents

The Queen’s Speech has unveiled proposed overhauls on planning, consumer and economic crime laws that could all have an effect on...

10 May 2022

From: Breaking News

Agents Do Charity - time to nominate your top fundraisers

Fundraising frolics by agents and property professionals this week include bike rides and triathlon challenges, plus the charity award season returns. Remember,...

06 May 2022

From: Breaking News

ESTAS 2022 - award shortlists to be revealed from this Friday

The shortlists for this year’s much-coveted ESTAS awards will be revealed from the end of this week. The ESTAS Customer Service Awards,...

03 May 2022

From: Breaking News

Busy sales market - how can agents help sellers take advantage of this bonanza?

April looks set to go down as the busiest month for house sales of the year.  And with record numbers of properties predicted...

30 April 2022

From: Features

Not sheepish! Agent hits back after watchdog bans 'offensive' advert

An estate agent has hit back at the Advertising Standards Authority (ASA) after the watchdog banned a poster advertising the firm’s...

27 April 2022

From: Breaking News

Agency reviews site calls for tougher crackdown on fake feedback

The government is being urged to go further with its clampdown on fake reviews. A government announcement aimed at protecting consumers last...

25 April 2022

From: Breaking News

Q&A: What do new material information rules mean for estate agents?

From the beginning of April, long-awaited rules from the National Trading Standards Estate and Letting Agency Team (NTSELAT) came into effect....

23 April 2022

From: Features

Successful Town Hall initiative expanded by OTM after growing demand 

OnTheMarket has revealed it is expanding the scope and scale of its successful Town Hall initiative in response to growing demand...

20 April 2022

From: Breaking News

Upfront Information - Light at the end of the Tunnel? 

They say that in fashion, if you wait for long enough, clothes that are hanging at the back of your wardrobe...

02 April 2022

From: Features

Behind The Scenes video series looks at how agents work

Zoopla’s cloud based software service Alto has launched a video series giving a behind the scenes look at estate agencies around...

28 March 2022

From: Breaking News

What can estate agents learn from tech companies?

When was the time you actively learned something new from your clients or competitors? If it’s a difficult question to answer quickly,...

19 March 2022

From: Features

How to attract high-value landlords using a data-driven approach

A shift is occurring in the rental market across the UK. The Government is planning to reform the sector with increased...

16 March 2022

From: Features

London agency given three-years-in-a-row top reviews award

A London estate agency has won a rarely-awarded gong from the Feefo reviews service - and the company says it’s testimony...

08 March 2022

From: Breaking News

OnTheMarket transformation is accelerating, claims CEO Tebb

OnTheMarket’s transformation into a “tech-enables property business across the broader property eco-system” is gathering pace according to the portal’s chief executive. In...

01 March 2022

From: Breaking News

Trustpilot hits back after attack by property reviews website

Reviews website Trustpilot has hit back after being attacked by property website allAgents.  allAgents chief Martin McKenzie is calling for Trustpilot chief...

09 February 2022

From: Breaking News

2022 - agents can benefit from planning ahead and having a plan B in mind

Without doubt, 2021 was an exceptional year in the property market, with the stamp duty holiday and favourable market conditions helping...

05 February 2022

From: Features

Property Natter – the agency helping homeless people move closer to their own home

Our Agents Do Charity column each Friday does a fantastic job of highlighting the amazing charitable work of agents up and...

29 January 2022

From: Features

Revealed - what customers REALLY think of estate agents

A new survey of people who have sold their home in the past six months has given a strong backing to...

14 January 2022

From: Breaking News

Importance of agents’ own websites emphasised in new survey

A survey of sellers shows that 61 per cent of them visit the agent’s website before instructing them. According to respondents the...

07 December 2021

From: Breaking News

It’s back - the agency showing its most expensive houses

The agency that last year was showcased in the one-off Channel 4 show Britain's Most Expensive Houses is now to star...

03 December 2021

From: Breaking News

Boomin upgrades SmartVal pledging it makes “everything easier for agents”

Boomin has revealed an upgrade to its SmartVal feature, which tries to blend real-time online valuations with local expertise from member...

23 November 2021

From: Breaking News

Why trust is the strongest tool for agents in 2022

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...

20 November 2021

From: Features

Celebrity reveals allAgents winners at ‘awards event of the year’

TV property celebrity Amanda Lamb has revealed the winners of the 2021 allAgents customer experience awards. They were announced at the awards’...

16 November 2021

From: Breaking News

Unlock Your Agency’s Full Potential with Rezi

PropTech is booming, and its rise was only accelerated by the Covid-19 pandemic, which forced the real estate industry – as...

26 October 2021

From: Sponsored Content

Simply Conveyancing nominated for Supplier of the Year at property Oscars

The ESTAS – often known as the property world’s version of the Oscars – returns as an in-person event this Friday...

21 October 2021

From: Sponsored Content

How technology can shape the customer experience beyond 2021

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

13 October 2021

From: Features

ESTAS Forum delayed until 2022 because of Supply Chain Crisis

The ESTAS Forum scheduled for the morning of the annual awards ceremony on October 22 has been postponed - but the...

11 October 2021

From: Breaking News

Boomin’s SmartVal service has over 10,000 requests since launch

Fledgling portal Boomin says its new SmartVal tool has received over 10,000 requests since launching in early September. SmartVal is powered in part by...

07 October 2021

From: Breaking News

Dream job alert! Fancy being a mansion tester?

An online conveyancer is on the hunt for a mansion tester. My Home Move Conveyancing is seeking a mansion tester who will...

13 September 2021

From: Breaking News

Better AML solutions needed amid warnings of possible impacts of Afghanistan exit on financial crime

Regulators are warning the UK’s property, finance and legal sectors to be aware of the possible impacts of the exit from...

09 September 2021

From: Sponsored Content

Agents – back to the office, please

There’s a lot being said about how the workforce will operate in the post-pandemic world. We’re still largely remote at Homesearch but as...

25 August 2021

From: Features

New buyers thin out as market slowdown continues over summer

The market slowdown continues with the Royal Institution of Chartered Surveyors reporting that new buyer enquiries have reduced for the first...

12 August 2021

From: Breaking News

Fixflo and MRI – A shared philosophy makes for a strong partnership

Guided by our philosophy of being open and connected, at MRI we are constantly evolving and developing relationships and partnerships with...

11 August 2021

From: Features

Nearly 200 agents join portal panel to test product innovations

Zoopla has revealed that some 200 agents have joined its new Product Research Panel, testing new innovations introduced by the portal. First...

06 August 2021

From: Breaking News

Property Natter: half-year review – what has 2021 brought so far?

Well, we’re technically more than halfway through the year already, but we’ll let that slide. And what a year it’s been...

31 July 2021

From: Features

What’s Your Reputation?

I want you to ask yourself a question, what is your reputation? By that I mean your personal reputation and your...

15 July 2021

From: Sponsored Content

Major agency network signs up to ESTAS review service

The reviews element of the ESTAS Group has signed a two year deal with Hunters. The agreement means Hunters - now part...

15 July 2021

From: Breaking News

Zoopla Q&A – products, user experience, market momentum and the vision

Back in April, leading portal Zoopla launched a new multi-million-pound marketing campaign, its biggest ever, to help agents capitalise on the...

30 June 2021

From: Features

Thom Hudson, photographer at Meyers Estate Agents

Who are you and what does it say on your business card?  Thom Hudson, photographer at Meyers Estate Agents What is Meyers...

22 June 2021

From: 60 Second Interview

12 June 2015

From: Video Articles

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