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KEYWORD "Engagement" - 185 RESULTS
RAN 2021! Conference and Awards tomorrow in Birmingham

Tomorrow sees the Relocation Agent Network’s first in-person conference since 2019.   The event, at the Metropole Hilton in Birmingham, will focus...

02 December 2021

From: Breaking News

Where is all the stock? How can you get in touch with it?

We have been speaking with many agents over the past months and the story appears the same with them all. There...

10 November 2021

From: Features

360° virtual tours vs video walk-throughs

Virtual tours are becoming an increasing necessity for agents when listing properties for sale or let. Covid has of course accelerated this...

03 November 2021

From: Features

Very few buyers care about energy efficiency, new study shows

Despite increasing public debate and media spotlight on energy efficiency, the issue appears relatively unimportant to seven out of eight buyers according to...

15 October 2021

From: Breaking News

Boomin’s SmartVal service has over 10,000 requests since launch

Fledgling portal Boomin says its new SmartVal tool has received over 10,000 requests since launching in early September. SmartVal is powered in part by...

07 October 2021

From: Breaking News

PropTech during Covid has attracted younger property buyers - claim

The UK’s biggest property auctioneer is considering whether to bring its sales back into the auction room in the near future. Managing...

10 September 2021

From: Breaking News

6 tips for targeting Generation Z renters

The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or...

09 September 2021

From: Marketing & Social Media

TV campaign begins today for Boomin’s SmartVal service

A TV advertising campaign begins today to promote SmartVal, its real-time valuation tool available on the Boomin portal. The advertisements will start...

06 September 2021

From: Breaking News

Property Jobs Today - the latest movers and shakers

Even at the height of summer (or the British wet season, as some call it) there are substantial numbers of job...

09 August 2021

From: Breaking News

Leads For Agents - Boomin and Zoopla at odds over ‘what is a lead’

Zoopla has issued a data-heavy statement on its services for agents - just days after Boomin criticised it for being over...

05 August 2021

From: Breaking News

EXCLUSIVE - Boomin reveals latest agent sign-up numbers

Boomin has revealed to Estate Agent Today the latest figures on agency branches signed up to its fledgling portal. It says it...

03 August 2021

From: Breaking News

PropTech Today: stock shortage - how can agents prospect effectively?

The biggest challenge facing many agents in the current climate is the general shortage of stock, both for sales & lettings. Let’s...

21 July 2021

From: Breaking News

Top agency launches employee forum to improve diversity

LSL Property Services, which owns YourMove and Reeds Rains amongst other industry brands, has created an employee forum to help increase...

09 June 2021

From: Breaking News

Agents capitalise on soaring high-street footfall with digital window signage

As the high-street sees a dramatic increase in footfall1, a trend that is set to continue, agents are elevating their window...

07 June 2021

From: Sponsored Content

Property Natter: talking Brexit, Covid, USPs and mews homes with Lurot Brand

Independent agents come in all shapes, sizes and looks, many with their own USPs and little quirks. It is this variety...

05 June 2021

From: Features

OnTheMarket beefs up functionality to take fight to big two portals

OnTheMarket has announced new functionality in a direct bid to take on Rightmove and Zoopla. The functionality, to go live within the...

03 June 2021

From: Breaking News

PropTech Today - bad product or bad plan?

In the previous edition of PropTech Today, Nathan Emerson highlighted the importance of effective implementation, linking poor staff engagement to the...

26 May 2021

From: Breaking News

Boomin names Bruce brothers’ charity chief as portal strategy leader

Sarah Edmundson, the chief executive of the Agents Together charity - set up by the Bruce brothers, Michael and Kenny -...

23 May 2021

From: Breaking News

PropTech Today - how agents can choose the right PropTech solutions

In the first of our revamped PropTech Today series - which will see six industry experts discussing a range of issues...

12 May 2021

From: Breaking News

Boomin enjoying strongest start of any portal says Michael Bruce

Boomin founder Michael Bruce says his new site has enjoyed a stronger start than any other portal in terms of visits, viewings,...

10 May 2021

From: Breaking News

Ten useful tools to aid end of tenancy deposit deductions

The TDS annual review 2020 indicates that deposit disputes have remained low over the last year, at around 1%. This is...

24 April 2021

From: Features

Zoopla takes on Rightmove with new look, features and functionality

Zoopla has unveiled a subtle rebranding plus new features and functionality - and says it wants to be number one, not...

15 April 2021

From: Breaking News

Property Natter - will there be live property events this year?

The last property event I attended in person – and I think the last physical property event held all told –...

10 April 2021

From: Features

Why direct mail has never been more effective

We’ve all spent the past nine months adapting to a more digital way of life. Whether that’s been working from home,...

10 April 2021

From: Features

Over half of buyers never visit an agent’s office, claims new survey

A new survey suggests 53 per cent of buyers never actually visit an estate agent’s office during the course of their...

09 April 2021

From: Breaking News

OnTheMarket in big media deal with UK's largest news publisher

OnTheMarket has signed a big media deal with the UK’s largest news publisher. The deal is with Reach, which owns nine national...

31 March 2021

From: Breaking News

Big sign-up for new Level Three Agency Qualification scheme

The Guild of Property Professionals says it’s had a strong response to the launch of its Ofqual-accredited Level Three Agency Qualification. It...

25 March 2021

From: Breaking News

PropTech: High end agency reveals key new investment

Knight Frank is investing an undisclosed sum in a venture capital firm specialising in PropTech. The money is going into a European...

24 March 2021

From: Breaking News

OnTheMarket completes purchase of PropTech firm Glanty

OnTheMarket has completed its purchase of PropTech firm Glanty - a deal which began 15 months ago.   OTM took an initial 20...

22 March 2021

From: Breaking News

Who runs the estate agent industry? Battle hots up

The Guild of Property Professionals is to offer a formal agency qualification as it goes increasingly on the offensive in a...

19 March 2021

From: Breaking News

Connells embraces e-Signatures to speed sales contracts

Connells Group has adopted e-Signatures from Yoti for its sales and lettings business across a number of brands. This follows a successful...

18 March 2021

From: Breaking News

Print and direct mail marketing still key for agents - claim

Digital channels are essential for agents’ promotion of properties but there is still a key place for print and direct mail...

16 March 2021

From: Breaking News

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

How do you think Propertymark should be run?

Propertymark has set out a four point strategy for the future of the organisation. The body - which encompasses the National Association...

09 March 2021

From: Breaking News

OnTheMarket to boost investment in new products

OnTheMarket says it’s going to increase investment in new products and services, and invest further in ‘internal website development resources’. In a...

23 February 2021

From: Breaking News

Three reasons why you should embrace omnichannel marketing

Let’s address the elephant in the room first - the property sector and how we market properties is changing. Gone are the...

10 February 2021

From: Features

Boomin dismisses speculation of ‘direct sales’ cutting out agents

Boomin has denied that it will ever allow direct property sales, cutting out estate agents. Founder Michael Bruce says the new service...

29 January 2021

From: Breaking News

It's A Deal! Hunters set to be taken over but job losses likely

It now looks likely that Hunters will be taken over by The Property Franchise Group after several months of talks, subject...

28 January 2021

From: Breaking News

RICS in dramatic U-turn after newspaper allegations

The Royal Institution of Chartered Surveyors last night announced a dramatic U-turn in the controversy over a report by an independent...

22 January 2021

From: Breaking News

Why Facebook is a great alternative to property portals

While the property industry has suffered far less than other sectors during the past year, it would be short of the...

16 January 2021

From: Features

RICS finance controversy: Surveyors’ chief insists action is being taken

The president of the Royal Institution of Chartered Surveyors insists that the organisation is acting on recommendations of a probe into...

12 January 2021

From: Breaking News

2021 will not hold back Agents who are prepared to adapt

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

08 January 2021

From: Sponsored Content

Boomin's Michael Bruce reveals portal's aims - and the lessons of Purplebricks

To kick off 2021, we have a Q&A with one of the most high-profile – and, it has to be said,...

07 January 2021

From: Breaking News

Property Natter: backbone of our industry – Aspire-ing and roaring to greatness

Firstly, Happy New Year – here’s to 2021 being less chaotic than the last! In the final part of our series on...

02 January 2021

From: Features

Online agency and auction house links with Mortgage Advice Bureau

99Home, the agency that describes itself as the country’s fifth largest hybrid, has teamed up with the Mortgage Advice Bureau. MAB will...

23 December 2020

From: Breaking News

PropTech: Boomin reveals first CRM integration

Software provider Dezrez has entered into an integration partnership with Boomin - the fledgling portal’s first PropTech deal.  The agreement ensures that...

07 December 2020

From: Breaking News

Top tips for creating engaging blog content

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

27 October 2020

From: Marketing & Social Media

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Boomin’s Backers: national and regional agencies are new founder members

Yet-to-launch portal Boomin has secured the support of 10 more estate agencies, one of them the national chain Humberts. In its third...

27 October 2020

From: Breaking News

Boomin names another 10 founding member independent agencies

Boomin, the still-to-launch portal created by the founders of Purplebricks, has named another 10 founding member agencies. Like the initial 10 they...

21 October 2020

From: Breaking News

Top Ten! Boomin portal reveals high profile founding agencies

The new Boomin portal being launched shortly has named 10 high profile agency chains as founding members. The 10 give the new portal...

16 October 2020

From: Breaking News

Marketing shift for OnTheMarket towards more social media

OnTheMarket’s acting chief executive says the portal will embrace more social media and innovative marketing strategies in the coming period. Yesterday the...

14 October 2020

From: Breaking News

Cut The Delays! Conveyancers urged to work with search providers

With many transactions now delayed by up to three weeks by slow searches, a body representing local search providers is urging...

14 October 2020

From: Breaking News

Free-to-list portal company wins another £5m funding

Property technology company OneDome, which operates two portals - OneDome and Nethouseprices - has raised another £5m in funding.  It says it...

29 September 2020

From: Breaking News

Insight - what’s really going on in the property market?

If you’re in any way connected to estate agency all it takes is a quick glance at Facebook or LinkedIn to...

12 September 2020

From: Features

Navigating through the Covid crisis and beyond with AI

There will not be a single business within the property sector that did not start the year in vastly different circumstances...

05 September 2020

From: Features

How will new mandatory survey standards improve the moving process?

From December, the new RICS Home Survey Standard will become mandatory for all RICS professionals undertaking home surveys. The below article explains...

02 September 2020

From: Features

OnTheMarket’s financial advisers talk up company and new CEO

Two City consultancies instructed by OnTheMarket have talked up the company’s fortunes after the appointment of its new chief executive.  Shore Capital, which in...

02 September 2020

From: Breaking News

Boomin is only new portal that can rival Rightmove - top agent

One of the most experienced British estate agents says the new portal Boomin - expected to launch next month, October -...

01 September 2020

From: Breaking News

Secret portal from Purplebricks founders wins praise from Rightmove critics

The Say No To Rightmove campaign has given a thumbs up to the new Boomin listings service created by the brothers...

27 August 2020

From: Breaking News

Major Countrywide shareholder demands “bold action to save company

One of Countrywide’s biggest shareholders has written a second letter to the company to demand bold action to save the agency...

19 August 2020

From: Breaking News

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

Agents told to use Kickstart scheme to encourage talent at no cost

The government’s new Kickstart scheme is the ideal way for agents to encourage new talent without incurring any cost. That’s the view of The...

13 August 2020

From: Breaking News

The true benefits of virtual property marketing

It has been three months since the property market was given the green light to reopen. During this time, we have...

12 August 2020

From: Features

Revealed: Agencies’ top website hits and social media followings

A new analysis of corporate estate agencies’ social media followings and websites shows the big winners to be Savills, Foxtons and...

28 July 2020

From: Breaking News

Facebook Live gets up to 45,000 visits per property for agent

An agent in Hertfordshire says he routinely secures 5,000 visits to ‘live open houses’ on Facebook Live, and have on one...

27 July 2020

From: Breaking News

Portal Wars hot up with Zoopla claiming surge in leads to agents

Zoopla says its sale and vendor leads have reached a 2020 high, beating volumes delivered even during the strong start to the...

27 July 2020

From: Breaking News

Property Natter: what will property conferences and events of the future look like?

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

18 July 2020

From: Features

NAEA Propertymark in PropTech deal to promote start-ups

NAEA Propertymark is partnering with a service called REACH UK, to promote selected PropTech start ups to agents who may need...

10 July 2020

From: Breaking News

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

Horses for courses - the rise of the personal agent

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

20 June 2020

From: Features

Zoopla fees cut ‘saves agents £30m’ with hundreds of new branches joining

Zoopla has upped the stakes in the war between rival websites with two major claims which implicitly challenge both Rightmove and...

11 June 2020

From: Breaking News

Demand and sales agreed both soaring - but may not last, warns Zoopla

There’s been a strong rebound in demand for homes and an “unprecedented” bounce in new sales agreed according to Zoopla. The portal...

10 June 2020

From: Breaking News

Highest-ever number of leads for agents claimed by two portals

The surge in consumer activity encouraged by the government's decision to reopen the property market last week led to two portals...

19 May 2020

From: Breaking News

Agents Here To Help - initiative to give buyers and sellers confidence

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...

11 May 2020

From: Breaking News

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

Property Natter – doing our bit to help the industry through this crisis

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...

11 April 2020

From: Features

New ESTAS tool allows agents to integrate reviews into websites

The ESTAS has launched a new tool which it says will help agents get in pole position for when the market...

03 April 2020

From: Breaking News

Tenant Engagement

There is no doubt that the BBC News article in early February caused something of a stir within the Deposit Free...

12 March 2020

From: Sponsored Content

‘Agents will be a big part of Zoopla’s growth’ - Q&A with Charlie Bryant

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

29 February 2020

From: Features

Agency is one of the best to work for - for the sixth year!

Regional estate agency chain Ashtons has been listed in the Sunday Times 100 Best Small Companies to Work for, for the...

27 February 2020

From: Breaking News

More Valentines windows - have a heart if you can bear it…

Thanks so much for your responses to our request for Valentines office window displays - we didn’t realise February 14 was...

13 February 2020

From: Breaking News

OnTheMarket claims monthly visits record - but just a fifth of Rightmove

OnTheMarket claims its visitor total last month exceeded 30m, a new monthly record and an increase of some 28 per cent...

06 February 2020

From: Breaking News

Property Natter - is local property advertising now yesterday’s fish and chip paper?

For a very long time, it was one of the best ways – if not the best way – of generating...

01 February 2020

From: Features

Quality of agency service for high-end buyers has “dwindled” - claim

An estate agent has set up his own buying operation because he claims the quality of service for high-end buyers has...

30 January 2020

From: Breaking News

2020 - the year of Airbnb, and the opportunity for agents

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...

15 January 2020

From: Features

What next for property in 2020?

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

04 January 2020

From: Features

Portals say they're ready for big changes to agencies and house sales

The portals say they are ready and willing to play their part in changes approaching the industry, ranging from new agency...

10 December 2019

From: Breaking News

PropTech Today: A lesson about agents, technology and human contact

Everyone thought John Bercow was short. It probably didn’t help that I was on stage just before him. 5ft 6 versus...

04 December 2019

From: Breaking News

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Property Natter: do agents need to adapt to modern communication methods?

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

16 November 2019

From: Features

Zoopla produces more leads for agents and faster mobile searches - claim

Zoopla says it now offers the fastest listings search of all three leading UK property portals on mobile devices. In turn, it...

08 November 2019

From: Breaking News

Reservation Agreements: Agency asks buyers for £5,000 - and it works

A London agency has told Estate Agent Today that it makes some of its buyers pay upwards of £5,000 in Reservation...

23 October 2019

From: Breaking News

Named and shamed: local councils with the slowest searches

A trade body has sharply criticised HM Land Registry for its slow progress on digitising local searches after a promising start...

17 October 2019

From: Breaking News

Industry bodies back Modern Method of Auction best practice guide

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

03 October 2019

From: Breaking News

'Property Guru' agency announces fresh investment and key hire

A new estate agency, which claims to only hire property experts, has announced a new investment as well as the recruitment...

02 October 2019

From: Breaking News

Will the current political landscape encourage Generation Rent to vote?

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...

28 September 2019

From: Features

PropTech Today: Has Airbnb met its match, what could this mean for agents?

I suspect that at some time we have all rented an Airbnb (I am sitting on the couch of one as...

04 September 2019

From: Breaking News

Lettings technology - making money, saving costs and improving service

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

28 August 2019

From: Features

PropTech: Zoopla claims massive surge in number of app users

Zoopla claims its new app has a huge level of what it calls “user engagement” within a month of launching. It’s hit...

09 August 2019

From: Breaking News

Zoopla tool will capture leads from Facebook and Instagram

Zoopla is mining data from users of its website to target sellers on Facebook and Instagram, producing leads and making it unnecessary for agencies to...

07 August 2019

From: Breaking News

PropTech Today: Keller Williams proves transformation comes from the top

Keller Williams continues to drive culture, mentality, and process transformation by partnering with DocuSign to enable electronic signatures. It’s another lesson in...

31 July 2019

From: Breaking News

PropTech Today: Rightmove fails to understand first rule of innovation

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

17 July 2019

From: Breaking News

PropTech Today: Facebook's own currency to drive rental transactions

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

19 June 2019

From: Breaking News

TFB: Tenant Fee Ban or The Future Begins?

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

25 May 2019

From: Features

Zoopla in multi-million pound software shake-up for agents

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

23 May 2019

From: Breaking News

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

320-mile trip to Lincolnshire? How far would you go to get a contract signed?

Here at Estate Agent Today, we're always pleased to highlight the lengths the best agents will go to provide outstanding customer...

14 May 2019

From: Breaking News

PropTech Today: Market transformation – deterring, championing and Purplebricks

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

08 May 2019

From: Breaking News

PropTech trade body relaunches in bid to win wider industry support

The UK PropTech Association, set up in early 2017 with the objective of promoting engagement between tech business and the property...

07 May 2019

From: Breaking News

PropTech Today: Do’s & don’ts of market transformation - CBRE, Avison Young

My article last week has sparked some really great engagement, which I’m delighted about!  Thank you to everyone who commented or dropped...

01 May 2019

From: Breaking News

The features a good responsive website needs to include

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

24 April 2019

From: Features

What do virtual tours look like for estate agents in 2019?

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

27 March 2019

From: Features

Top industry suppliers form new group offering agents ‘tech solutions’

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...

20 March 2019

From: Breaking News

AML Fines for estate agents published

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

13 March 2019

From: Sponsored Content

Property Natter: should you be making your agency Instagram-friendly?

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

02 March 2019

From: Features

Stay relevant and win business in a challenging market

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

20 February 2019

From: Features

Countrywide brand backs review website set up by former agent

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...

07 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

OnTheMarket listings now 80 per cent of Zoopla, 60 per cent of Rightmove

New figures released this morning from OnTheMarket claim its listing inventory bis now over 80 per cent of the size of...

06 February 2019

From: Breaking News

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

Property Jobs Today - the industry's key moves and appointments

Has no one told the industry that it’s December and things are supposed to be slowing down? This week’s Property Jobs...

03 December 2018

From: Breaking News

Controversial hub opens as Humberts goes high tech, high touch

Humberts’ revolution continues apace as it opens its first controversial hub in Dorset and accompanies it with a brand new vocabulary...

21 November 2018

From: Breaking News

Data is a conversation starter (really!)

Rather like doctors, estate agents are present at critical points in our lives – moving in together, bidding farewell to a...

07 November 2018

From: Features

Property Natter: how much is that home in the window?

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

03 November 2018

From: Features

AML compliance – why the smart money is on automation

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

05 September 2018

From: Features

Property Natter: are we on the verge of a cashless, paperless society?

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

25 August 2018

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

Window displays: Digital signage vs light pockets

In the past decade or so there has been a movement towards the use of digital signage screens within a number...

18 August 2018

From: Features

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Four ways to get a competitive edge using technology

Running an effective property business in today’s market relies on the clever use of technology.  The right technology will make your agency...

08 August 2018

From: Features

Agents Do Charity - inspired by Three Lions...

The dream may be over but the return to reality can at least be staged in the spirit of an England...

13 July 2018

From: Breaking News

PRS 2.0 – it’s time to focus on retention rather than churn

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...

07 July 2018

From: Features

PropTech Today: What’s the true value of an estate agent in the world of tech?

Is there really any true value to an estate agent in our current climate? Will there be a role for traditional agents...

06 June 2018

From: Breaking News

Almost half of agency branches have listing agreements with OnTheMarket

Property portal OnTheMarket has announced that it now has listing agreements with over 8,500 estate and letting agency branches.  It says that...

30 May 2018

From: Breaking News

Portals' apathy for virtual viewings is stifling consumer engagement

A leading agent has urged major portals Rightmove, Zoopla and OnTheMarket to feature virtual viewings content more prominently on their platforms. Writing...

29 May 2018

From: Breaking News

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

GDPR Weekly: Legitimate interest for estate and letting agents

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

17 April 2018

From: Breaking News

‘HMRC should work harder to get agents to abide by AML regulations’

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...

12 April 2018

From: Breaking News

More details revealed on range of agency reform proposals

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

09 April 2018

From: Breaking News

GDPR Weekly: Do you need consent for direct marketing?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 March 2018

From: Breaking News

Property Natter: Day in the life of...a Group Managing Director

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

24 March 2018

From: Features

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

Foxtons profits and sales drop - but much better figures from Connells

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...

28 February 2018

From: Breaking News

Agents Do Charity - running, cycling, painting and jet-washing...

Thanks once again for your contributions to this weekly round-up of agents’ good works; we love covering these stories which show...

16 February 2018

From: Breaking News

Agents Do Charity - with a new home, a food bank, and some Angels...

Oh we do love a busy Agents Do Charity page, and this week’s is busy indeed - thanks to everyone for...

26 January 2018

From: Breaking News

OnTheMarket announces float details - but no timetable yet

OnTheMarket has announced some details of its IPO and the launch of its stock market flotation - but it has given nothing...

11 December 2017

From: Breaking News

Jostling for position: battle of the property portals continues

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...

28 October 2017

From: Features

New 'speed sharing' format for agents' national conference

The upcoming national conference for the Relocation Agent Network is introducing an innovative format for part of its agenda - speed...

16 October 2017

From: Breaking News

Property Natter: reputation, renewables and an online revolution

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...

14 October 2017

From: Features

Agency's new website offers different content to different users

Carter Jonas has launched a new website which it says ”reflects and enhances the business’ role in delivering a highly personalised...

27 September 2017

From: Breaking News

ZPG chief pledges to 'never go around an agent' for consumers

The managing director of ZPG Property Services says his firm will never ‘go around’ an agent in order to directly work...

04 July 2017

From: Breaking News

Property Natter: Q & A with Mark Goddard, MD of ZPG Property Services

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...

01 July 2017

From: Features

PropTech Today: UKPA, RICS and the vital need for open data

The UK PropTech Association (UKPA), of which I am a member of the steering committee, is an organisation with a purpose...

28 June 2017

From: Breaking News

Agents - here are the top 10 tech start-ups that may help your business

Four Proptech experts have listed the top 10 start up companies they believe are the ones to watch for agents and...

10 May 2017

From: Breaking News

Why estate agents need to take compliance seriously

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...

14 March 2017

From: Sponsored Content

Property Technology group launches with trade missions and awards

Some of the industry’s leading technical experts are this morning launching a new group, the UK PropTech Association, which has already...

01 February 2017

From: Breaking News

Save Our Staff: how to stop your office from killing employees

Forget a machine injury, a nasty fall or even being stabbed in the back by a jealous colleague, a death in...

03 December 2016

From: Features

Understanding the Facebook Algorithm

Facebook is a difficult beast to tame. You have 2,000 followers, but your most recent post was only seen by 200 people....

05 November 2016

From: Features

'Cut stamp duty now' agents tell Hammond ahead of statement

Estate agents are already setting out their stalls ahead of Chancellor Phillip Hammond’s November 23 Autumn Statement with one simple message...

11 October 2016

From: Breaking News

Genuine concern for staff well-being is the most powerful motivator

After two long years, Moneypenny finally moved into its new headquarters over the summer.  It was a milestone we had all been...

07 October 2016

From: Features

Swift change could be the solution for agents and conveyancers

I write this during the week that David Cameron resigned as an MP – it is quite startling how quickly politics...

16 September 2016

From: Features

Win new vendors by advertising internationally

What is Properstar? Properstar helps UK estate agents cross the chasm from local to global in respect of advertising their properties. Using...

16 August 2016

From: Sponsored Content

Does your team have the mindset for success?

By Iain C. White, Agency Mentors One of the best pieces of advice I have been given over the years is to...

15 August 2016

From: Sponsored Content

Property Natter – the sun has put its hat on (sort of)

Summer finally arrived, the transport system (as always) went into meltdown, everyone complained that it was too hot and the sun...

05 August 2016

From: Features

Electronic signatures receive approval from Law Society

The Law Society of England and Wales have moved to clarify the legal position of electronic signature and have endorsed their...

01 August 2016

From: Sponsored Content

Countrywide-owned agency moves to 'premises-free business model'

An estate agency owned by Countrywide has relaunched with what it calls “an innovative, premises-free business model that seeks to redefine...

21 July 2016

From: Breaking News

The current state of play in the property portal market

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

17 June 2016

From: Features

New Countrywide service changes how agents interact with customers

Countrywide's retail chief says the group's new hybrid joint online and traditional project has involved training agents to change the way...

06 June 2016

From: Breaking News

Property Natter – why deposit protection schemes matter

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

15 April 2016

From: Features

Property Natter: the future of software

The days are getting longer, the sun is starting to appear on a more regular basis, Easter is just around the...

18 March 2016

From: Features

Rightmove announces records for visits, leads and profits

In line with the industry’s expectations, Rightmove has announced its results declaring a record performance by almost every measure. There were a...

26 February 2016

From: Breaking News

Property Natter: Marketing Jargon Buster

Marketing and property often go hand in hand. But from time to time you might come across certain marketing terms that...

30 January 2016

From: Features

Market targeting vs. stereotyping: hipsters, yummy mummies and the simply priced out

Surely people will start moving again soon. The employment rate for the last quarter of 2015 is likely to be the...

22 January 2016

From: Features

Property Natter: Quirky views, website traffic and a love affair with 'hybrid'

I’m writing this from the brand spanking new Center Parks in Woburn Forest. Set within 365 acres of lush Bedfordshire forest,...

23 October 2015

From: Features

Why audience size and user engagement really matters

Over the past few years Rightmove and Zoopla Property Group (ZPG) have each been spending massive sums on marketing and product...

16 October 2015

From: Features

Alex Chesterman Q & A: The Results

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

14 September 2015

From: Features

Property Natter: how to make PR work for you

Public relations is big business these days. Whole companies are set up purely to provide this service. Major corporations have in-house...

21 August 2015

From: Features

Zoopla reports rise in estate agency membership and listings

Zoopla is back in business with its trading update to the City this morning revealing that it has a net growth...

12 August 2015

From: Breaking News

OnTheMarket betters expectations with 5.2m visits in July

OnTheMarket has achieved 5.2m visits in July – an increase of 18 per cent on the previous month and ahead of...

05 August 2015

From: Breaking News

Property Natter: The rise of agent-rating websites

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...

10 July 2015

From: Features

Property Natter: Networking, teamwork and a fake England captain

Hello and welcome to my brand new blog! Every month I’ll be giving you an insight into the varied, exciting and...

05 June 2015

From: Features

Big boost to Zoopla profile as it snaps up uSwitch

Zoopla Property Group has acquired uSwitch, widely considered to be the UK’s leading price comparison website. It also generates high volumes of...

30 April 2015

From: Breaking News

Why should I improve my high street presence in these digital times?

Indications are that online shopping is on the up, however, this does not mean the death of the high street, much...

23 April 2015

From: Sponsored Content

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