Fixflo’s webinar on February 9 saw an industry panel debate 2021’s threats and opportunities for letting agents. The panel discussed a range...
Archive

A high-profile London agency is asking the police and property industry bodies including Trading Standards to investigate a fake company posing under...
19 February 2021
From: Breaking News

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...
17 February 2021
From: Features

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...
13 February 2021
From: Features

As we now find ourselves in the UK’s third national lockdown in 10 months, what tenants want, and need from their...
30 January 2021
From: Features

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....
27 January 2021
From: Features

There’s no doubt that the property market underwent a tumultuous year in 2020, where efficiency was required more than ever. Since the...
09 January 2021
From: Features

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...
19 December 2020
From: Features
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This is a time of year when many people consider buying a pet as a present but for the millions of...
16 December 2020
From: Features

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...
09 December 2020
From: Features

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...
05 December 2020
From: Features

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...
21 November 2020
From: Features

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...
10 November 2020
From: Legislation & Compliance

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...
07 November 2020
From: Features

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...
07 November 2020
From: Features

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...
31 October 2020
From: Features

The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...
29 October 2020
From: Breaking News

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...
28 October 2020
From: Features

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...
27 October 2020
From: Legislation & Compliance

Did you know your deposit protection obligations don't end with paying the deposit? You also need to serve the Prescribed Information within 30...
27 October 2020
From: Legislation & Compliance

It’s no surprise to hear that the property market has seen a lot of change across 2020, with ups and downs...
26 October 2020
From: Features

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....
24 October 2020
From: Features

In recent years, the extent and role of the private rented sector (PRS) in the housing market has seen significant changes. The...
24 October 2020
From: Features

A PropTech platform wants to find out agents’ views on a range of industry issues - and that includes whether they...
12 October 2020
From: Breaking News

The latest government rules combined with the Prime Minister’s recent address to the nation is clear – tougher measures are required...
03 October 2020
From: Features

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 have been in place for several months now. While letting...
03 October 2020
From: Features

The Coronavirus Job Retention Scheme, better known as the furlough scheme, was introduced by the chancellor Rishi Sunak in March to...
26 September 2020
From: Features

There will not be a single business within the property sector that did not start the year in vastly different circumstances...
05 September 2020
From: Features

The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...
29 August 2020
From: Features

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...
26 August 2020
From: Features

We have had a special relationship for many years and are bonded as countries in many ways – historically, politically and...
01 August 2020
From: Features

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...
25 July 2020
From: Features

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...
15 July 2020
From: Features

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...
24 June 2020
From: Features

Purplebricks has instructed a new legal firm to support its sales and lettings activities. Business Insider reports that the commercial team at...
17 June 2020
From: Breaking News

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...
30 May 2020
From: Features

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...
26 May 2020
From: 60 Second Interview

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...
25 May 2020
From: Breaking News

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News

In these unprecedented times, Tenancy Deposit Scheme (TDS) aims to reassure letting agents, landlords and tenants on any legislative changes, relating...
06 May 2020
From: Features

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....
25 April 2020
From: Features

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...
15 April 2020
From: Features

Hello, and welcome to Wednesday’s guidance and advice for agents and suppliers trying to find a way through the current crisis. If...
15 April 2020
From: Breaking News

Hello - we’re here to help on a daily basis, sharing information across the industry. As ever, we’d love your input to...
09 April 2020
From: Breaking News

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...
04 April 2020
From: Features

Hello and here’s the latest daily update to help the industry through these unprecedented times. If you have any appropriate advice you...
03 April 2020
From: Breaking News

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...
02 April 2020
From: Breaking News

Hello and welcome to the latest Conquering Corona - our guide for agents to get through these challenging times. Please let us...
27 March 2020
From: Breaking News

Hello - here we are with Friday’s help and advice. A reminder, if you need it, that we want to share your...
20 March 2020
From: Breaking News

With confirmation that Section 21 will be scrapped, how can agents get ready for life after no-fault evictions? The short answer is...
11 March 2020
From: Sponsored Content

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does it...
10 March 2020
From: 60 Second Interview

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...
04 March 2020
From: Features

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...
26 February 2020
From: Features

Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...
22 February 2020
From: Features

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...
19 February 2020
From: Features

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...
01 February 2020
From: Features

The proportion of 25 to 34 year olds who own their own home in England has risen for the first time...
24 January 2020
From: Breaking News

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...
08 January 2020
From: Features

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...
14 December 2019
From: Features

It’s a substantial Tory government for the next five years: what does this mean for estate agents, property and the market? We have...
13 December 2019
From: Breaking News

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
07 December 2019
From: Features

A 10 point manifesto to drive forward leasehold reform has been published by prominent campaigner Louie Burns, of The Leasehold Solutions Group. The 10...
06 November 2019
From: Breaking News

A London estate agency is attempting to help leaseholders with short leases who may be finding it hard to raise funds...
01 November 2019
From: Breaking News

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...
30 October 2019
From: Features

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...
12 October 2019
From: Features

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...
02 October 2019
From: Features

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...
28 September 2019
From: Features

A sales and lettings agency which has entered insolvency is reported by a local newspaper to have offered vendors cut-price fees...
23 September 2019
From: Breaking News

A London estate agency says one of its buyers wants to delay completion until November 1 “just in case stamp duty...
02 September 2019
From: Breaking News

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
31 August 2019
From: Features

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...
28 August 2019
From: Features

Crowdfunding has been largely avoided by property companies for much of the past year following controversies surrounding Emoov’s fund raising -...
27 August 2019
From: Breaking News

They will be the doctors, lawyers, teachers, thinkers, leaders and captains of industry of the not too distant future, but is...
24 August 2019
From: Features

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...
07 August 2019
From: Features

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...
03 August 2019
From: Features

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
27 July 2019
From: Features

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...
26 July 2019
From: Breaking News

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...
29 June 2019
From: Features

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
29 June 2019
From: Features

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
25 May 2019
From: Features

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...
16 May 2019
From: Sponsored Content

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
20 April 2019
From: Features

The leasehold scandal continues to generate plenty of column inches, with fresh stories emerging almost daily of people living in unsellable...
18 April 2019
From: Breaking News

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...
13 April 2019
From: Features

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...
04 April 2019
From: Breaking News

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...
30 March 2019
From: Features

This article was originally written for City AM in response to an article it published attacking letting agents. See more here. A...
23 March 2019
From: Features

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
23 March 2019
From: Features

A high profile agent has written a robust defence of the industry following a critical article in a business newspaper - but...
22 March 2019
From: Breaking News

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...
20 March 2019
From: Breaking News

The topic of introducing rent controls in London crops up time and time again in our industry. But it’s been hitting...
16 March 2019
From: Features

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...
06 March 2019
From: Features

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...
27 February 2019
From: Features

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
23 February 2019
From: Features

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
02 February 2019
From: Features

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...
01 February 2019
From: Sponsored Content

ARPM Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...
01 February 2019
From: 60 Second Interview

Who are you and what does it say on your business card? Beccy Moore. Office Manager for Nicholas Humphreys Tell us more about Nicholas...
14 January 2019
From: 60 Second Interview

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...
10 January 2019
From: Sponsored Content
02 January 2019
From: Features

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
22 December 2018
From: Features

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...
15 December 2018
From: Features

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...
12 December 2018
From: Features

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...
05 December 2018
From: Features

Has no one told the industry that it’s December and things are supposed to be slowing down? This week’s Property Jobs...
03 December 2018
From: Breaking News

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
01 December 2018
From: Features

Artificial intelligence (AI) is playing an increasingly important role in our lives – from virtual assistants such as Amazon’s Alexa and...
20 November 2018
From: Sponsored Content

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...
14 November 2018
From: Features

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...
31 October 2018
From: Features

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...
31 October 2018
From: Sponsored Content

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...
25 August 2018
From: Features

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...
25 August 2018
From: Features

Amid the headline-grabbing political manoeuvring over Brexit, a policy proposal which could have serious ramifications for private landlords, and those who...
14 July 2018
From: Features

By now we’ve all seen news about the long-term decline in property sales and competition from online alternatives leading to ‘more...
04 July 2018
From: Breaking News

We’re lucky enough to interact with thousands of landlords and tenants every month. As a result, we get the chance to...
27 June 2018
From: Features

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly! In the...
26 May 2018
From: Features

To demonstrate the lengths some buyers will go to make sure their offer is accepted, NAEA Propertymark has asked its agent...
24 May 2018
From: Breaking News

In recent months, there’s been a notable move in the rental market towards deposit replacement products in place of traditional security...
18 April 2018
From: Features

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer. The...
07 April 2018
From: Features

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...
08 February 2018
From: Sponsored Content

What do you need to know if you are considering selling your sales or lettings business? Here’s ten top tips to think...
24 January 2018
From: Features

Another new year is nearly upon us and, once we’ve got the season of mince pies, mulled wine, pigs in blankets,...
16 December 2017
From: Features

Bitcoin has smashed into the headlines again recently with major news outlets describing the ever increasing worth of this wildly volatile...
13 December 2017
From: Breaking News

Landlords are being urged to step up and ensure that all rented properties and accommodation meet recent laws relating to carbon...
02 December 2017
From: Features

Earlier this week, Chancellor Philip Hammond delivered the Autumn Budget with a strong focus on housing. The decision to cut stamp duty...
25 November 2017
From: Features

Like many of Labour’s recent policy proposals, its call for rent controls leaves more questions than answers. There has been widespread criticism...
07 October 2017
From: Features

Every week we carry reports of how great causes are helped by individual agents and other property professionals - this week...
29 September 2017
From: Breaking News

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...
31 August 2017
From: Sponsored Content

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...
26 August 2017
From: Features

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...
19 August 2017
From: Features

Historically, short-term rentals have been an unattractive business for the majority of estate agents and property managers. Scarcity of demand from tenants...
04 August 2017
From: Features

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...
08 July 2017
From: Features

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...
23 June 2017
From: Features

In November 2016 when the Autumn Statement was delivered by Chancellor Philip Hammond, the announcement was made to ban letting agent...
20 May 2017
From: Features

I was recently contributing to whitepaper by a major bank about the future of the property industry and, as I was...
27 April 2017
From: Breaking News

There’s no sign yet that the snap General Election is distracting our industry from continuing its fine record of doing good...
21 April 2017
From: Breaking News

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...
08 April 2017
From: Features

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales. You need to go a...
08 April 2017
From: Features

It’s been revealed that next month’s Future: PropTech conference will feature a debate between ‘technologists’ and ‘traditionalists’ over the future of...
06 April 2017
From: Breaking News

At the end of a week dominated by grim news, it is worth remembering our capacity for good far outweighs rare...
24 March 2017
From: Breaking News

Dust off your black tie and grab a tissue as we’re entering a period of mourning. It’s a bold claim, but...
18 March 2017
From: Features

Looking ahead to the Spring Budget this week, the Chancellor Philip Hammond will be obliged to face up to the implications...
04 March 2017
From: Features

With tax relief changes, a rise in Stamp Duty for second homes and strict mortgage affordability checks now in place, it...
04 March 2017
From: Features

We’re used to stories on how the buying and renting of ‘formal’ accommodation - flats and houses - has become increasingly...
17 February 2017
From: Features

London based property management startup Airsorted has raised £1.5m in a funding round led by Concetric and the ever present PiLabs. What...
15 February 2017
From: Breaking News

If you work in lettings, I’ll already have a pretty good idea on how you feel about the current Conservative Government. The...
11 February 2017
From: Features

Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...
30 January 2017
From: Sponsored Content

The rental market has had to face a raft of changes over the past year, including the introduction of the 3% stamp...
14 January 2017
From: Features

In a recent landmark Council Tax case, the Court of Appeal (Leeds City Council V Broadley 2016) upheld that the use...
07 January 2017
From: Features

If you provide a service, you expect to be paid for it. Sound fair? But with the forthcoming ban on tenant...
07 January 2017
From: Features

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...
17 December 2016
From: Features

Only a week to the Christmas break and still our industry goes above and beyond the call of duty to raise...
16 December 2016
From: Breaking News

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...
09 December 2016
From: Features

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016. The soundbite...
09 December 2016
From: Features

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement. The buy-to-let sector took a bashing earlier in 2015...
26 November 2016
From: Features

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...
15 November 2016
From: 60 Second Interview

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features

The huge rush to acquire buy-to-let property in the first quarter of the year ahead of the stamp duty change deadline...
09 September 2016
From: Features

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...
26 August 2016
From: Features

Who are you? Edward Trustworth, 23 What does it say on your business card? Founder, MyTenantedProperty.com What does the business do and what are you...
24 August 2016
From: 60 Second Interview

What a month it has been. By the time you read this, we'll have a new Prime Minister, a new Cabinet,...
15 July 2016
From: Features

The old and eternal debate over whether or not tenant fees should be banned continues to rumble on. It’s a major concern...
10 June 2016
From: Features

Let’s face it - the biggest distraction for many estate agents in the coming weeks may well be the Euro 2016...
10 June 2016
From: Breaking News

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...
20 May 2016
From: Features

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...
15 April 2016
From: Features

Subletting of prime London lettings properties is a lucrative business. What began as a rogue trade over the course of several years,...
08 April 2016
From: Features

Property has long been a safe investment. Before the downturn in 2008, sellers were able to gain a healthy capital return. Post-economic...
25 March 2016
From: Features

Another Friday, another impressive array of agents doing superb work for causes close to their hearts. Every week we salute agents helping communities...
11 March 2016
From: Breaking News

Shelter has been tirelessly campaigning for longer tenancies for the last few years. The charity has led the case for change and...
20 February 2016
From: Features

New partners have been announced for The ESTAS Group's annual awards event taking place in London in April. The headline sponsor remains...
11 February 2016
From: Breaking News

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...
06 November 2015
From: Features

It’s Halloween weekend but the spirit that burns in many estate agents is a force for good not evil - as...
30 October 2015
From: Breaking News

Agents' Giving: No less than £20,000 has been raised at the Agents Giving Ball where Phil Spencer and 240 of the...
09 October 2015
From: Breaking News

This month analysis by the Office for National Statistics revealed that the average home in England and Wales cost a record...
28 August 2015
From: Features

We’re always happy to publicise your agency’s efforts to help those who cannot help themselves, and we’re delighted that this week’s...
07 August 2015
From: Breaking News

I don't think there is one person in lettings and property management who isn't alarmed at the scenes just over the...
03 July 2015
From: Features

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...
03 July 2015
From: Features

After the passing of the Deregulation Act deposits deadline this week, Richard Price, Executive Director of UKALA, is in a contemplative...
26 June 2015
From: Features

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...
29 May 2015
From: Features

"Stop right there. Hands above your head. Don't move. Mavis, dial 999." Mr D Smith (MARLA, NFoPP) removes his Glock 19...
29 May 2015
From: Features

In 2007, the government introduced a compulsory deposit protection scheme as part of the Housing Act 2004 to help protect tenants...
22 May 2015
From: Features

I write this article on the day of the General Election so you’ll forgive the political analogies. In particular, how any...
08 May 2015
From: Features

Ian Wilson, the head of Martin & Co, recently threw his hat into the ring regarding Labour’s stated intention to cap...