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KEYWORD "Clients" - 671 RESULTS
Agents Do Charity - autumn fund-raising in full swing...

We’re well and truly back from summer with a flurry of fund-raising to report on this week: thanks to each and...

21 September 2018

From: Breaking News

Another OnTheMarket signing - now it's a regional agency and auction firm

OnTheMarket has this morning announced that it’s signed up the north east of England regional agency Pattinson, which has 27 branches...

20 September 2018

From: Breaking News

How can the modern agent use print marketing to their advantage?

Over the last 10 years, so much has changed within the marketing sector, including the surge of mobile use, the way...

19 September 2018

From: Features

Buying agency secures prime London home almost 40% below asking price

A buying agency says it has secured a prime London property for one of its clients at almost 40 per cent...

19 September 2018

From: Breaking News

'Robo-firm' backed by Your Move parent company wins new funding

A new ‘robo-adviser’ mortgage service which is backed by LSL Property Services has won another £3.8m in funding from investors.  Robo-advisers provide...

18 September 2018

From: Breaking News

Meet Tili, the free digital assistant that’s delivering new revenue streams for the property industry

Tili does all the work to deliver a smooth home move for customers and income for agents. An innovative and easy to...

17 September 2018

From: Sponsored Content

Agents transferred to rival as prominent firm quits resi property sector

The eight strong residential estate agency team of a prominent Scottish law firm is being off-loaded to a rival, according to...

17 September 2018

From: Breaking News

No commission, no fees - meet the agency selling homes 'for free'

An estate agency is pioneering a new business model in which it charges no commission whatsoever to the vendor. Freeagent247, an online...

14 September 2018

From: Breaking News

Online auctions - more agents offer white label options to vendors

Hunters and Fisher German are the latest agencies to offer online auctions to vendors. An announcement from PropTech property auction company Bamboo...

14 September 2018

From: Breaking News

How to get noticed with great photography

The raison d'être for estate agents everywhere is to get their properties noticed! It’s as simple as that. These days you’re likely...

12 September 2018

From: Features

Estate agency banned from taking credit for historic testimonial

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

12 September 2018

From: Breaking News

Job-sharing agents? The idea could work says personnel guru

The Property Personnel recruitment consultancy says more job-sharing could be introduced in the industry, preventing talent going to waste.  Managing director Anthony...

11 September 2018

From: Breaking News

Property Natter: setting the record straight on SEO and subdomains

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

08 September 2018

From: Features

AML compliance – why the smart money is on automation

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

05 September 2018

From: Features

Second office for 'new breed' agency with no shop front

A 'new breed' estate agency with no shop front, which uses bloggers to market its properties, has announced the opening of...

04 September 2018

From: Breaking News

Former Foxtons agent launches business in challenging London market

A new estate agency has opened its doors in North London, despite operating in what it describes as a 'weak' London...

04 September 2018

From: Breaking News

Property Jobs Today - a roundup of the latest industry moves

Following a break for last week's final Bank Holiday before Christmas, we're back with a bumper edition of Property Jobs Today. We're...

03 September 2018

From: Breaking News

Sales and lettings agencies merge under single management

Two local agencies in Lancashire - Northwood Lettings and Fisher Wrathall Sales - are merging to operate as a single entity.  The...

30 August 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

CPRs; the implications

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...

29 August 2018

From: Sponsored Content

Agent upset at online firm's huge over-valuation spills the beans...

OK, so the headline has drawn you into the story - but you’ll enjoy the video we have below. It’s the...

29 August 2018

From: Breaking News

Humberts ex-country house chief switches from selling to buying

The former head of Humberts’ country house department, who has spent 30 years selling homes, has switched to buying. Jeremy Campbell-Harris was...

24 August 2018

From: Breaking News

Former Apprentice star launches full-service property investment firm

A former contestant on BBC show The Apprentice has launched a new full-service property investment and refurbishment company. Michelle Niziol, chief executive...

24 August 2018

From: Breaking News

Top London sales agents team up to form new buying service

Lucie Hirst and Delphine Colombo, two of Prime Central London’s most high profile sales agents, have combined forces to set up Hirst...

23 August 2018

From: Breaking News

Clients overwhelmingly want face-to-face contact with agents - survey

A new survey suggests that face-to-face contact is still valued by buyers and sellers. Research by Winkworth, questioning over 1,000 people who...

22 August 2018

From: Breaking News

Devastating impact of stamp duty revealed in buying agency's data

Data from the buying agency Black Brick reveals just how big an impact has been made by the additional homes stamp...

22 August 2018

From: Breaking News

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

21 August 2018

From: Sponsored Content

'Brexit smog' blamed for long-term slump in Foxtons' share price

The investment bank Jefferies says Foxtons’ long-running share price slump is a reflection of Brexit uncertainty “until we find out what...

14 August 2018

From: Breaking News

Property Jobs Today - your weekly round-up of industry moves

Welcome to this week’s Property Jobs Today - and as ever we have a breakdown of key moves within our industry. To...

13 August 2018

From: Breaking News

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Four ways to get a competitive edge using technology

Running an effective property business in today’s market relies on the clever use of technology.  The right technology will make your agency...

08 August 2018

From: Features

OnTheMarket signs up 12-branch regional agency

OnTheMarket has signed up 12-office regional agency Robert Oulsnam and Company.  The firm, which handles sales and lettings, has 12 offices in...

08 August 2018

From: Breaking News

GDPR Weekly: Anti-money laundering regulations and data protection

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

07 August 2018

From: Breaking News

Property Jobs Today - plenty of industry moves over the summer break

We may be well into August but there’s little sign of a holiday for our industry, with a string of big...

06 August 2018

From: Breaking News

Conveyancing body wants fees listed on law firms' websites

The Council for Licensed Conveyancers says it wants legal practice websites to list cost information, including whether they have referral arrangements. The...

02 August 2018

From: Breaking News

Warning over asking prices not standing up to professional scrutiny

A leading buying agency is warning about asking prices that are higher than those acceptable to mortgage companies who therefore down-value...

31 July 2018

From: Breaking News

Join our revolution - new agency boss appeals to rival firms

The new owner of Humberts says he would consider acquiring or working alongside existing agencies who want to be part of...

30 July 2018

From: Breaking News

Conveyancing proposals could delay transactions, warns law firm

A leading legal firm has given broad approval to proposals from the Law Commission aimed at improving the conveyancing process and...

30 July 2018

From: Breaking News

Property Jobs Today - all the latest industry moves

Hello and welcome to this week’s PJT, the place where you find all the key agency industry moves over recent days. Please...

30 July 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

Mixed messages: transactions slump again but London prices improve

The latest transaction figures from HM Revenue and Customs make depressing reading - a three per cent drop between May and...

25 July 2018

From: Breaking News

Making conveyancing quicker and better - that’s the promise...

The Law Commission has unveiled proposals that it claims could stop property fraudsters in theirb tracks and improve conveyancing at the...

24 July 2018

From: Breaking News

Instant valuations via touch-screens now available for agents

Agents are being offered a new way to capture details of prospective clients thanks to a partnership between The ValPal Network...

23 July 2018

From: Breaking News

Improving the homebuying process – how can we deliver this ourselves?

You will notice that there is a new author for this regular column for Estate Agent Today. Last month I was...

21 July 2018

From: Features

OnTheMarket vs Rightmove?

As you probably know, I have been no fan of OnTheMarket (OTM) over the years. You may see this admission as...

20 July 2018

From: Features

Agents' fees cartel : investigation blows the lid on how it was planned

A disciplinary investigation by the Royal Institution of Chartered Surveyors has blown the lid on the infamous fee-fixing cartel scandal involving estate...

20 July 2018

From: Breaking News

PropTech Today: Who wants £20,000 from government to develop a business?

Before I get into the nitty gritty of the government (well, one of its startup accelerator schemes) giving away £20,000, let...

18 July 2018

From: Breaking News

Humberts pledges revolution as it concentrates on chocolate box towns

Humberts’ new owner has issued a statement saying he is on “a personal mission to revolutionise the industry and become the...

17 July 2018

From: Breaking News

Success for 20 year old agency owner with big plans for the future

An agent who is only 20 - and who set up his own firm when he was still a teenager -...

13 July 2018

From: Breaking News

At last - Local Land Charge searches 'can take just seconds'

Automated search companies have heaped praise on HM Land Registry following the digitisation of local land charge data - the LLC1...

12 July 2018

From: Breaking News

Property Jobs Today - all the latest industry moves...

Hello, and welcome to this week’s regular Monday summary of all the major jobs moves in our industry.  The industry is still...

09 July 2018

From: Breaking News

PRS 2.0 – it’s time to focus on retention rather than churn

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...

07 July 2018

From: Features

PropTech: Simon Whale quits software company Reapit

Reapit has announced that its head of sales, the well-respected and popular industry figure Simon Whale, is leaving the company.  He is...

06 July 2018

From: Breaking News

Is a passport enough for AML? (Part 2)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

02 July 2018

From: Sponsored Content

Let Our Tech Do the Heavy Lifting

PayProp clients power through their monthly invoicing, collections, settlements and payouts in just a few clicks – whether they're managing 1...

02 July 2018

From: Sponsored Content

Chestertons shuffles top team - and appears to scrap CEO role

Chestertons has announced two changes to its management team in order to, in its own words, “help lead the business into...

28 June 2018

From: Breaking News

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

Summer is no time to check out if you’re an estate agent

In recent weeks, you could have been forgiven for thinking that you’re not actually in the UK.  Flash floods aside, the...

23 June 2018

From: Features

Property Jobs Today - all the latest industry moves ...

Hello - if it’s Monday, it must be Property Jobs Today, your chance to see a snapshot of the key moves...

18 June 2018

From: Breaking News

Property Natter: Q & A with Peter Rollings

Peter Rollings is one of the most respected and best-known figures in property, having helped to rapidly grow Foxtons (where he...

16 June 2018

From: Features

Take that! High Street agency attacks online firms over 'issues'

One of the country’s best known regional traditional agencies, Pygott and Crone, has used a promotion in local news outlets to...

13 June 2018

From: Breaking News

Success for The ValPal Network as it teams up with Reapit

Clients of software provider Reapit can now integrate with leading sharing and online valuation service The ValPal Network. The objective is to help Reapit...

12 June 2018

From: Breaking News

Property Jobs Today - all the latest industry moves...

Hello and welcome to this week’s PJT, and although we’re well into the summer season now there are still plenty of...

11 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Three reasons why PropTech has become more than an industry buzzword

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

09 June 2018

From: Features

Agents Do Charity (and sorry, we mention Donald Trump this week...)

We have the presidential seal of approval for our Agents Do Charity this week - well, sort of, but we don’t mean...

08 June 2018

From: Breaking News

Free-to-list property portal launched for estate agents

A property portal that describes itself as free-to-list has launched today, taking the industry by surprise - however, at least one...

06 June 2018

From: Breaking News

PropTech Today: What’s the true value of an estate agent in the world of tech?

Is there really any true value to an estate agent in our current climate? Will there be a role for traditional agents...

06 June 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

Claims resurface of agents urging buyers to use preferred mortgage brokers

A magazine which earlier this year claimed that two big corporates pressured customers to use their preferred mortgage brokers has now...

04 June 2018

From: Breaking News

Property Jobs Today - all the latest industry moves...

Hello and welcome to this week’s PJT - this is the first edition for a fortnight as last Monday was a...

04 June 2018

From: Breaking News

Property Natter – marketing magic, Mr T and GDPR fever

Last time out I looked at the growing importance of content, social media and design – but these should only form...

02 June 2018

From: Features

Agent battered by GDPR tells government: Cut the red tape!

An outspoken estate agent has given the government a clear message - get off our backs , ease the red tape...

01 June 2018

From: Breaking News

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

Property listings with video tours receive 'hundreds more views' – claim

An estate agent claims that online property listings which include video tours receive 'hundreds more views' than those without. Dan Killeen of...

23 May 2018

From: Breaking News

Asking prices at an all-time high, but sales have dipped - Rightmove

The latest data from Rightmove indicates that the average national asking price has reached another all-time high of £308,075 following a...

21 May 2018

From: Breaking News

Reapit increases market dominance with latest acquisition

Reapit has announced the acquisition of Resource Techniques in a bid to strengthen its position in the agency software market. Resource Techniques,...

21 May 2018

From: Breaking News

Property Natter: the growing importance of content, social media and design

As promised a few weeks ago, this week’s Natter concentrates on the importance of content, design and social media, three easily...

19 May 2018

From: Features

Letting agents – here’s why your landlords should be targeting middle-aged renters

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

18 May 2018

From: Sponsored Content

Agents Do Charity - from Torbay to Malawi and all places in between

Our industry does great work for good causes not just in this country but around the world, as this week’s Agents...

18 May 2018

From: Breaking News

Viewber expands offer by teaming up with keyholding service

Outsourced viewing operator Viewber is expanding its offer to agents by forming what it calls “a close technical cooperation” with keyholding...

16 May 2018

From: Breaking News

Going green: Agent sells car and instead walks and cycles everywhere

Estate agents don’t necessarily have the most eco-friendly image as an industry - but here’s one who’s really making a statement...

15 May 2018

From: Breaking News

Top Man! Mike Day celebrates 15 years as leading consultant

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...

11 May 2018

From: Breaking News

The Split - Agency sets up team to handle divorcing clients

London-focussed Buying agency Black Brick has launched a specialist service to cater for divorcing couples. The company - increasingly regarded by some...

09 May 2018

From: Breaking News

PropTech Today: UK PropTech Awards 2018 - the winners

There is a lull in my imminent flat sale. Just no activity at all, despite a price reduction!  So, I am forced...

09 May 2018

From: Breaking News

Fees ban does not mean agents can be devoid of quality

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

05 May 2018

From: Features

Portals: OTM links with Reapit, while ZPG gets boost for MoveIT tool

OnTheMarket has announced that industry software company Reapit is introducing a real time data feed for its clients to upload their properties...

04 May 2018

From: Breaking News

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

Group of south east estate agencies rebranded under just one name

Several agencies operating under different brand names in south east England have been retitled under just one, called Alexander & Co.  This...

03 May 2018

From: Breaking News

Online auction houses claim bumper start to the year

New online auction house BidX1 says it has raised £2,087,000 from its second UK auction, posting a 70 per cent success...

03 May 2018

From: Breaking News

The ten worst mistakes to make when selling your business

I have sold hundreds of lettings businesses over the last twenty-five years. Based on this experience, these are the mistakes that you...

02 May 2018

From: Features

Agents should educate first-time buyers now to gain clients for life

Given the level of resource and energy being put behind upping the number of first-time buyers in the UK, you might...

28 April 2018

From: Features

Sex claims made against housing minister Dominic Raab's diary secretary

Several newspapers are carrying allegations that the diary secretary working for housing minister Dominic Raab has been selling sex via a...

27 April 2018

From: Breaking News

They're not quite over yet - final County ESTAS awards just announced

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

26 April 2018

From: Breaking News

PropTech Today: Selling my flat - community vs systems

I have total transparency. I love that.  I know how the portals are doing, I know how many people are clicking on...

25 April 2018

From: Breaking News

Estate agency industry faces worst staffing crisis for a generation

The estate agency sector “is experiencing the worst staff shortages in a generation at a point when the property market is...

24 April 2018

From: Breaking News

Property Natter: agents bucking the high street downturn

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...

21 April 2018

From: Features

Purplebricks: the 25 questions asked of its customers

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

20 April 2018

From: Breaking News

How can deposit replacement schemes benefit agents and their clients?

In recent months, there’s been a notable move in the rental market towards deposit replacement products in place of traditional security...

18 April 2018

From: Features

Another regional agency chain rejoins ZPG, stays on Rightmove and OTM

Manning Stainton, one of the major estate agency chains operating across North Yorkshire, is to return to listing on ZPG. It will...

18 April 2018

From: Breaking News

Buying agent claims she was offered bribe to secure a higher offer on house

A central London buying agent says she was once offered a bribe by an estate agent to try to persuade a...

17 April 2018

From: Breaking News

GDPR Weekly: Legitimate interest for estate and letting agents

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

17 April 2018

From: Breaking News

Awais Ahmad - Founder and CEO of Hystreet

Who are you and what does it say on your business card? Awais Ahmad - Founder and CEO of Hystreet (I don’t...

11 April 2018

From: 60 Second Interview

Viewber passes 20,000 viewings mark and secures over £2m new funding

The outsourced viewing service Viewber says it has now conducted over 20,000 viewings on behalf of agents and has secured another...

11 April 2018

From: Breaking News

GDPR Weekly: Can agents use 'soft opt-in'?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

10 April 2018

From: Breaking News

Property Jobs Today - the latest moves around our industry...

Hello and welcome to this week’s Property Jobs Today, our regular Monday look at key moves inside our industry. Everyone mentioned here...

09 April 2018

From: Breaking News

Reforms to house buying process and agents’ qualifications announced

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

08 April 2018

From: Breaking News

Create a ‘plan’ of action to help sell more properties

Floor plans are an essential marketing tool, which play an important part in helping an estate agent sell a home.  A floor...

07 April 2018

From: Features

Property Natter: Day in the life of…a Local Property Expert

With the rise of Purplebricks in recent years, many will be eager to know what the hybrid agency’s Local Property Experts...

07 April 2018

From: Features

What do estate agents need on their website?

In the modern marketplace – where people live their lives on their smartphones and tablets, social media has a bigger influence...

06 April 2018

From: Sponsored Content

Guild launches AML facial recognition ID service for members

The Guild is offering member agents a service which will allow them to verify the legitimacy of their clients to conform...

05 April 2018

From: Breaking News

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

Franchise model well-suited to challenging market, says leading agency

Winkworth, the agency which released its 2017 results this morning, says the franchise business model it supports is more resilient than others...

28 March 2018

From: Breaking News

PropTech products linked through suppliers' new strategic partnership

Industry suppliers Landmark Information and The ValPal Network have entered what they call “a strategic relationship” to provide the firms’ respective...

28 March 2018

From: Breaking News

Property Jobs Today - key hires and latest moves in and across our industry....

Welcome to this week’s Property Jobs Today, our regular look at key moves inside our industry. Next week there’s no PJT as...

26 March 2018

From: Breaking News

Property Natter: Day in the life of...a Group Managing Director

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

24 March 2018

From: Features

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

It could be you...ESTAS announces The Peoples Award nominations

The ESTAS has announced its final and, to many, its most prestigious shortlist for this year’s awards - a special category...

23 March 2018

From: Breaking News

How to get the best out of an instant online valuation tool

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

21 March 2018

From: Features

Asking prices and agents' commission more important than reviews to vendors

A survey by consumer body Which? suggests askng prices and agents' fees are the most significant factors considered by a vendor choosing an...

14 March 2018

From: Breaking News

New online tool promises real-time updates on conveyancing cases

Conveyancing services firm My Home Move has launched a portal which it claims gives users complete transparency checking their conveyancing progress.  eWay, which is...

14 March 2018

From: Breaking News

PropTech Today: MIPIM Startup Competition - meet the finalists

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...

14 March 2018

From: Breaking News

PropTech firm ponders whether you could run an agency solely from a phone...

A PropTech firm claims its new tool gives people the option of running an entire agency...from a phone.  BestAgent, which has built...

14 March 2018

From: Breaking News

Surcharge for 'five day exchange and completion' is slammed as rip-off

A critic of the conveyancing process has accused a law firm’s charge of £95 for “exchange and completion within five working...

13 March 2018

From: Breaking News

Countrywide chairman admits company had been grossly mismanaged

In an exclusive and candid interview with Estate Agent Today, Countrywide chairman Peter Long has admitted that the company had been...

08 March 2018

From: Breaking News

Countrywide reveals 'Back To Basics' plan for 2018 and scraps online service

The troubled Countrywide group has this morning revealed its recovery plan to get - in its words - ‘back to basics’...

08 March 2018

From: Breaking News

Agency accused of pressuring buyers to use in-house mortgage team

The magazine Mortgage Strategy says Countrywide is investigating reports that one of its estate agent branches pressured buyers to use in-house...

08 March 2018

From: Breaking News

Industry first as new tool allows agents to amend instant valuations

The provider of an automated valuation system has introduced a new feature to allow agents to amend the valuation if there...

06 March 2018

From: Breaking News

Property Jobs Today - the latest on moves within the industry...

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

05 March 2018

From: Breaking News

Online agents will have to employ sales progression teams

The operation of ‘online estate agencies’ has changed substantially in the relatively short few years of their existence: I have spotted...

03 March 2018

From: Features

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

New ZPG figures suggest more agencies now listing on three portals

New figures released by ZPG suggest increasing numbers of agents are listing on three portals. Amongst the latest agencies to renew long...

02 March 2018

From: Breaking News

Revealed - ESTAS 2018 shortlist, with record entries and record votes

The ESTAS Group has revealed the agencies, suppliers and other property companies shortlisted for its 2018 Estate & Letting Agent Awards. The...

01 March 2018

From: Breaking News

PropTech Today: In the age of technology, customer service is timeless

We think about technology all the time. At least, I do. And there’s nothing left in property that technology hasn’t touched...

28 February 2018

From: Breaking News

Report exposes online agents over very poor sales progression

A new report by the residential property team of a legal firm has found widespread criticism of online agents’ over their...

27 February 2018

From: Breaking News

Changing consumer behaviour means agents need to embrace digital

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...

26 February 2018

From: Sponsored Content

Connells celebrates doubling of new homes and land activities

Land and investment deals achieved by Connells Group in 2017 will add a further 2,750 units to its new homes pipeline,...

26 February 2018

From: Breaking News

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

Revealed - discounts on prime properties achieved by buying agency

The well-respected buying agency Black Brick has revealed the scale of discounts it secures on prime properties being sold for different...

22 February 2018

From: Breaking News

Modern agency comes to prime central London

The other day I met with two agents who have 30 years of property sales experience between them, and yet also...

17 February 2018

From: Features

Sales progression: Pushing the process through

“Are we there yet?” In the same way that these words can drive you to distraction (any parent who has endured the...

17 February 2018

From: Features

OnTheMarket defiant after founding agency's high-profile return to Zoopla

OnTheMarket remains defiant despite the decision of Douglas & Gordon, one of its founder agencies, to list once again on Zoopla...

15 February 2018

From: Breaking News

TV ad campaign to emphasise online agency's 'full service' for sellers

House Network, which describes itself as the UK’s first online estate agency, is using TV advertising to promote a new "20-point...

14 February 2018

From: Breaking News

Purplebricks: boards up, shares down?

Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...

13 February 2018

From: Features

Property Jobs Today - our weekly round-up of agents on the move...

Hello and welcome to Property Jobs Today; this is the latest of our weekly round-ups of key job moves within estate...

12 February 2018

From: Breaking News

Property Natter – Q & A with Isobel Thomson, NALS

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

10 February 2018

From: Features

Client Money Protection insurance: Protecting you and your clients

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

10 February 2018

From: Features

Exclusive: Top London agent joins 'freelance' agency project

Estate Agent Today can exclusively reveal that well known London estate agent Patricia Farley has joined the new ‘freelance’ agency Harding...

09 February 2018

From: Breaking News

Rental market analysis: what is the outlook for 2018?

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

08 February 2018

From: Sponsored Content

GDPR - lawyer reveals latest changes that will affect property industry

The General Data Protection Regulation legislation coming into effect in the UK on May 25 has undergone some subtle changes which...

08 February 2018

From: Breaking News

Why agents should look to online auctions in a challenging market

Between October and December 2017, some £822 million worth of UK residential property was sold at auction, according to the Essential...

07 February 2018

From: Features

Pressure mounts on Purplebricks to release actual sales figures

Pressure continues to mount on Purplebricks to reveal its sales data after a weekend during which claims about its effectiveness continued...

05 February 2018

From: Breaking News

Conveyancing: It's not about referral fees

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

03 February 2018

From: Features

Join the growth platform!

PayProp had an exceedingly good 2017, enjoying excellent growth in client numbers, new regions – and, best of all, our customers’...

02 February 2018

From: Sponsored Content

ESTAS to accept Feefo reviews as part of agency awards process

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

01 February 2018

From: Breaking News

Agency using new 'freelance' business model attracts over 100 applicants

Harding Green, an agency with a business model based on freelance associates earning commission of up to 70 per cent, says...

31 January 2018

From: Breaking News

Property Jobs Today - latest news about agents on the move

Hello and welcome to our first Property Jobs Today, a weekly round-up of key job moves within estate and letting agencies...

29 January 2018

From: Breaking News

Record entries for estate and letting agents' awards at ESTAS 2018

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

25 January 2018

From: Breaking News

Top auction house to become part of mixed online/traditional service

Andrews & Robertson, one of the UK’s highest profile auction houses, has been taken over by Ireland’s BidX1 and is set...

22 January 2018

From: Breaking News

AI investment shows increasing importance of new tech for agents

For a while now, property and technology have been combining seamlessly to offer the industry innovative solutions to often complex problems....

19 January 2018

From: Sponsored Content

Hunters to short-let homes that are For Sale but awaiting buyers

Hunters is partnering with a PropTech firm to allow homes on the market and still awaiting buyers to be short-let for...

17 January 2018

From: Breaking News

Footfall no longer on the High Street says agency after relocation

An estate agency that is moving from a high street to a business centre says it is relocation because footfall has...

16 January 2018

From: Breaking News

Property Natter – the marketing trends to look out for in 2018

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

13 January 2018

From: Features

Agents accused of pressuring sellers and buyers into additional services

Estate agents are making buyers and sellers feel pressured into paying for additional services so as not to miss out on...

10 January 2018

From: Breaking News

Reveal referral fees early but don't ban them says conveyancing body

The body that regulates conveyancers says controversial referral fees should be disclosed earlier in the house buying process - but they...

10 January 2018

From: Breaking News

Agency unveils radical 'low-cost traditional High Street business model'

Arun Estates has launched what it describes as “a major new departure” - a fully-staffed High Street office but covering a...

09 January 2018

From: Breaking News

Exclusive: New 'super-portal' launching in the UK on March 1

A new property portal called Linktosale aims to launch in the UK at the start of March following what appears to...

08 January 2018

From: Breaking News

During industry change, service still matters most

Estate agents are facing the biggest industry changes seen in decades. The rise of online and hybrid agents alongside more traditional...

06 January 2018

From: Features

GDPR: new warning about data security, including job applications

There’s a new warning being issued for estate agents and all other businesses to ensure they are prepared for the General...

05 January 2018

From: Breaking News

Agents Do Charity: It's going to be a wonderful year

Welcome to 2018 and if your charitable activities are an indicator, it’s going to be a busy year with plenty happening...

05 January 2018

From: Breaking News

MPs consider Brexit impact on estate and letting agency industries

A House of Commons committee has prepared a briefing document on areas of the UK residential and commercial properties sectors most impacted...

02 January 2018

From: Breaking News

Popular London agent joins executive board of French parent firm

Andy Martin, the popular and respected senior partner at Strutt & Parker from 2009 to earlier this year, has been appointed...

21 December 2017

From: Breaking News

Chancellors Group agencies now rebranded under Chancellors name

Anscombe & Ringland and Russell, Baldwin & Bright are tobe rebranded under the Chancellors name.  The agencies - Anscombe & Ringland in...

07 December 2017

From: Breaking News

PropTech Today: Do we need to maintain professional relationships anymore?

Property has always been an industry built on a foundation of personal relationships. Deals made, promotions gained, clients won, portfolios grown;...

06 December 2017

From: Breaking News

First sale completes under new Conveyancers Code for Completion

The first residential transaction has taken place under the so-called Conveyancer’s Code for Completion - a new procedure in which the...

30 November 2017

From: Breaking News

Online agency drops Open House claim after complaint over website

Online agency Elopa has dropped a claim on its website that its Open House method of selling properties achieved the best...

29 November 2017

From: Breaking News

So ... are you one of the industry's very best suppliers?

It’s that time of the year again - when the race begins to find out who will win The ESTAS Supplier...

23 November 2017

From: Breaking News

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

15-branch agency rejoins ZPG as analysts slate OnTheMarket

The 15-branch Henry Adams agency has signed up to ZPG, just the day after the portal group said it had seen...

15 November 2017

From: Breaking News

Q&A with Moneypenny Receptionist Josh Tanton

What does your role involve? By answering my estate agent clients’ telephone calls, I assist in their day-to-day office needs.  An...

13 November 2017

From: Sponsored Content

Fine & Country offers vendors an auction option from next year

Fine & Country is to offer auction sales options to vendors in its 200 offices from next year. “The modern method of...

13 November 2017

From: Breaking News

Property Natter – here’s how to drive traffic, convert and monetise

Winter seems to be firmly with us now, if the plunging temperatures are anything to go by. After a ridiculously mild...

11 November 2017

From: Features

How can agents use the interest rate rise to re-engage with clients?

We recently witnessed the Bank of England's Monetary Policy Committee (MPC) increase the base interest rate for the first time since...

07 November 2017

From: Sponsored Content

Suspended prison sentence for agent after Gumtree scam

An estate agent branded as "thoroughly dishonest" following a Gumtree scam has been jailed for 20 months, suspended for two years....

06 November 2017

From: Breaking News

Agents facing biggest change in history of data protection regulation

A roadshow is being launched to help the industry tackle what is being described as “the biggest change to affect estate...

06 November 2017

From: Breaking News

Guild agents to have ID cards indicating training credentials

The Guild of Property Professionals is to allow its associate members to have ID cards showing clients that they have passed...

31 October 2017

From: Breaking News

Jostling for position: battle of the property portals continues

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...

28 October 2017

From: Features

Property Natter: here’s why crowdfunding is the future

Crowdfunding is nothing new. As I pointed out in a previous Natter, it dates back centuries, playing a part in the...

28 October 2017

From: Features

Conveyancers take a bow at first ESTAS awards for the sector

Three hundred of the UK’s top conveyancers have celebrated the success of the industry at the first ever ESTAS Conveyancer Awards. The...

26 October 2017

From: Breaking News

Here we go - your Spooktacular Halloween pics and videos

Thanks so much to those agents who rapidly responded to our shout-out for pics of your Halloween-decorated offices: the first ones...

24 October 2017

From: Breaking News

Connells in new ZPG deal as portal boss says more acquisitions to come

ZPG has announced that Connells is the latest major agency chain to sign a long-term deal with its portals Zoopla and...

17 October 2017

From: Breaking News

Remind your clients: UK agency fees are competitive

There’s much said in the mainstream press about estate agency fees and how costly they can be for consumers. But one point...

11 October 2017

From: Sponsored Content

PropTech Today: Remember who you are dealing with

If an industry, which is going through a major change is going to truly implement change at every level, it must...

11 October 2017

From: Breaking News

All you need to know about The ESTAS Conveyancer Awards

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place.   The organisers have issued a ‘what...

10 October 2017

From: Breaking News

Q&A with Moneypenny Receptionist Amanda Beck

What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...

09 October 2017

From: Sponsored Content

Management buy-out for Reapit with major new PropTech investment

After some months of speculation within the industry, high-profile supplier Reapit has confirmed today that it is the subject of a...

09 October 2017

From: Breaking News

London agency Douglas & Gordon embraces hybrid part-online model

London’s long-standing chain Douglas & Gordon is the latest company to embrace the concept of the Purplebricks-style hybrid estate agency. The company’s...

04 October 2017

From: Breaking News

New board appointed for agency after acquisition by French bank

Strutt & Parker has revealed its new board following the takeover by the real estate arm of French bank BNP Paribas.  The...

04 October 2017

From: Breaking News

Property Natter: Why Uber’s troubles are reflected in estate agency

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...

30 September 2017

From: Features

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Hunters rules out going online but will emphasise new 'digital tools'

Hunters says it will not be following other traditional-style estate agencies by offering online-only services to sellers - but it will...

28 September 2017

From: Breaking News

Broker linked to Purplebricks says traditional agents are in trouble

Peel Hunt, the City investment broker that has worked closely with Purplebricks, has issued an investment note to clients with a...

28 September 2017

From: Breaking News

PropTech Today: Is the industry solving a non-existent problem?

90% of PropTech’s work is good and vital, but that final ten has the potential to damage the rest. In my Sunday...

27 September 2017

From: Breaking News

Agency's new website offers different content to different users

Carter Jonas has launched a new website which it says ”reflects and enhances the business’ role in delivering a highly personalised...

27 September 2017

From: Breaking News

Traditional agents blame onliners for chain delays and fall-throughs

There is growing concern that online agents who do not chase-up on behalf of clients are leading to delays and fall-throughs...

25 September 2017

From: Breaking News

Q&A with Moneypenny Team Manager Nicola Jackson

What does your role involve? As team manager for the property team, I make sure PAs and clients are happy and...

21 September 2017

From: Sponsored Content

Automated valuation system expands with new lead conversion tools

The ValPal Network is launching a new tool for its 4,100 agent users - an area barometer which reflects the buoyancy of...

21 September 2017

From: Breaking News

Agents unfairly blamed for failings of 'antiquated conveyancing system'

The founder of a new online sales assistance service says agents are often unfairly blamed by the public for failings in...

19 September 2017

From: Breaking News

New London agency wants to employ over 20 freelance agents

A company launching later this month, set up by an ex-Chestertons agent, wants to employ over 20 freelance associates who can...

19 September 2017

From: Breaking News

Agency heavyweights join forces to launch new prime London consultancy

A former Savills agent and a former Sotheby’s and Knight Frank agent have joined forces to launch a new property consultancy...

18 September 2017

From: Breaking News

Property Natter: estate agency then, now and in the future

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

16 September 2017

From: Features

Regional portal plans wider coverage and investment by year-end

Regional property portal MoviNorth says it plans to secure additional investment to expand its coverage by the end of 2017. The portal...

15 September 2017

From: Breaking News

Agency allows clients to make appointments directly in staff diaries

Estate agency James Pendleton says it wants to give its clients more digital advantages without becoming an online operation itself -...

13 September 2017

From: Breaking News

Service lists High Street agents that are 'Purplebricks Price Beaters'

An online platform that allows the public to compare the services and fees of traditional estate agents in their areas has...

12 September 2017

From: Breaking News

Viewber marks its first year with its 6,500th appointment

Viewber, the outsourced viewing service, has marked its first anniversary by notching up its 6,500th appointment.  Launched in early September 2016 by...

12 September 2017

From: Breaking News

Agency standards debated by OnTheMarket and Countrywide chiefs

One of the founding agents behind Agents’ Mutual and OnTheMarket and one of the current directors of Countrywide will be amongst...

11 September 2017

From: Breaking News

The return of the Green Deal - are you ready for MEES?

Some good news is here for landlords and letting agents worried about the energy efficiency rating of their property – the...

09 September 2017

From: Features

Some customers feel like 'prey' in traditional agency offices

Some customers dislike entering traditional estate agency branches, occasionally feeling 'like prey' for sales staff when they enter. This is one of...

07 September 2017

From: Breaking News

It's now 'Jackson-Stops' as veteran firm undergoes subtle rebrand

Jackson-Stops & Staff is undergoing a rebrand including the creation of a snappier title - it’s just Jackson-Stops now - as...

01 September 2017

From: Breaking News

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Vetting tenants to ensure they are all they seem

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

26 August 2017

From: Features

Would your clients get the needle about an estate agent with tattoos?

A new survey commissioned by a property firm suggests that 31 per cent of people feel uncomfortable about the idea of...

25 August 2017

From: Breaking News

Purplebricks: investment bank refutes allegation of bias against agency

A leading business consultancy which advises clients on investments has refuted a claim by a prominent media analyst that it is...

24 August 2017

From: Breaking News

When you add up the costs, it can be miles cheaper to lease a car

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...

19 August 2017

From: Features

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Purplebricks: interview gives insight into LPE recruitment structure

An interview in an online magazine aimed at the small business sector lifts the lid on some of the structure surrounding...

18 August 2017

From: Breaking News

Cyber attack - small agencies accused of being unprepared

An insurance provider says small estate agencies are peculiarly vulnerable to cyber attack yet are amongst the least prepared amongst their...

18 August 2017

From: Breaking News

Why Gnomen is a reliable software provider

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

15 August 2017

From: Sponsored Content

Humberts could extend online option to sales, after evaluation

Humberts, which yesterday launched an online-only option for landlord clients, says it is “not closing the door” on expanding the idea...

15 August 2017

From: Breaking News

Buying agency turnover triples as focus shifts to owner-occupiers

Black Brick says its turnover in 2016 tripled to £3m with new business so far this year focussing increasingly on owner-occupier...

15 August 2017

From: Breaking News

A sense of déjà vu over OnTheMarket

There’s a distinct sense of déjà vu over the debacle of OnTheMarket. I avoided joining two years ago because I couldn’t see...

12 August 2017

From: Features

Wake up and smell the coffee – the bookshops have!

Once upon a time there were estate agents. That was it. Nice and simple. If you marketed and sold residential property,...

12 August 2017

From: Features

Multiple estate agencies link up with mortgage broker

Mortgage broker The Mortgage Hut has signed distribution deals with Century 21, Taylor Hill & Bond, Aspire Estate Agents and Wayne...

09 August 2017

From: Breaking News

Building bridges: Q&A with Daniel Owen-Parr of Together

As the mainstream mortgage market braces itself for yet another clampdown on buy-to-let lending, a growing number of property investors are...

04 August 2017

From: Features

Property Natter - a short history of estate agency

Property has been changing hands for centuries, but when did estate agents as we know them today – with their branches,...

04 August 2017

From: Features

Corporates attacked for 'swallowing up' agencies with great pedigrees

Independent high-end estate agency Galbraith, which operates mostly in Scotland, says local knowledge is key to good customer service - and might...

04 August 2017

From: Breaking News

Brexit pushing up prices of materials, warns builders' chief

A third of small building firms say that soaring material prices are squeezing their margins and almost a quarter have had...

04 August 2017

From: Breaking News

Distinctive office design with a 10% discount

MPL Interiors has not one but two brilliant things to give away this summer. We want to encourage as many estate...

03 August 2017

From: Sponsored Content

Purplebricks share price dips after agency slated on BBC show

Purplebricks’ share price this afternoon dropped to a recent low of 406.50p before recovering to close down about five per cernt...

02 August 2017

From: Breaking News

HIP, HIP, Hooray - The Other 10-Year Anniversary

  You’ll see a lot of 10th anniversary stories in the property industry and consumer media in the coming days: early August...

28 July 2017

From: Features

The Property Ombudsman expels three agencies

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

28 July 2017

From: Breaking News

Profits plunge at Countrywide as CEO admits tough year so far

Countrywide has revealed a massive plunge in its profits for the first six months of 2017.   Pre-tax profit for the six months...

27 July 2017

From: Breaking News

PropTech Today: The importance of sustained innovation in viewings

I would argue the property industry is fundamentally inefficient. Much of that inefficiency is now being handled by PropTech companies and...

26 July 2017

From: Breaking News

Reapit launches software to handle after-hours correspondence

Reapit has launched a new digital product following agents’ demands to handle an increasing volume of out of hours dealings with...

25 July 2017

From: Breaking News

Property auctions market round-up Q2 2017

With several agent partner programmes available across the country, estate agents can often increase business by offering sales by auction, with...

22 July 2017

From: Features

Sales Doctor: Winning more instructions part two

As discussed in our previous article, it’s all about the first impression. Once your team have handled that initial phone call...

22 July 2017

From: Features

Is outsourcing now standard for estate agents?

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

22 July 2017

From: Features

New trade group wants agents to display 'seal of integrity'

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...

21 July 2017

From: Breaking News

PropTech Today: The long-term future of renting is short-term lettings

You may have heard that Airbnb and property management company, Lavanda has closed a £1 million angel investment round.  Backers include Purplebricks...

19 July 2017

From: Breaking News

New warning to agents that data law change could prove costly

For the second time in two weeks, experts are warning that new data protection laws could seriously disrupt the agency industry...

18 July 2017

From: Breaking News

Hybrid agency relaunches cheapest ever £99 sales listings

  A hybrid agency called 99Home Ltd, which made its debut back in April, appears to have relaunched with what it calls...

18 July 2017

From: Breaking News

Online reviews: New report sheds light on how they drive leads

A new report reveals how clients’ reviews and star ratings - used by many online estate agents in particular - are...

17 July 2017

From: Breaking News

Agents Do Charity - even in this great week of sport...

Wimbledon finals and the British Grand Prix await us this weekend and The Open begins a few days later, completing what...

14 July 2017

From: Breaking News

Huge overhaul of agents' data protection systems needed, says expert

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

11 July 2017

From: Breaking News

Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

08 July 2017

From: Features

Five things you should know about data mining

Our recent roundtable on the government’s proposed ban on letting agent fees charged to tenants generated ten tips for growing your...

08 July 2017

From: Features

Why agents need to do more to promote value for money

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...

06 July 2017

From: Sponsored Content

Reviews - Agency complaint about Purplebricks upheld by watchdog

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...

05 July 2017

From: Breaking News

Property Natter: Q & A with Mark Goddard, MD of ZPG Property Services

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...

01 July 2017

From: Features

Sales Doctor: The key to winning more instructions

Dear Sales Doctor, The biggest challenge I’m facing right now is winning more instructions. What advice do you have for my listers...

01 July 2017

From: Features

Expert Agent 'relieved' ZPG acquisition uncertainty is over

Expert Agent says it is pleased the uncertainty surrounding its takeover had ended but suggests the Competition and Markets Authority’s announcement...

30 June 2017

From: Breaking News

'Apprentice' London agency has another try at expansion

Haus Properties - the estate agency set up by former Apprentice finalist Jamie Lester, who quit the company suddenly last year...

30 June 2017

From: Breaking News

Anti-money laundering rules will slow buying process, lawyer warns

The new anti-money laundering regulations introduced this week will delay the routine buying and selling of homes, a lawyer warns -...

27 June 2017

From: Breaking News

Queen’s speech: Property industry reacts to proposed tenant fee ban

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

23 June 2017

From: Features

Another Guild link-up - this time it's with an online auction firm

The Guild of Property Professionals, which earlier this month merged with easyProperty, has now announced a new link up, this time...

21 June 2017

From: Breaking News

Would you ‘let’ a property go under the hammer?

The popularity of property auctions in the UK has increased enormously in recent years, supported by popular TV shows such as...

17 June 2017

From: Features

How to extend your opening hours

Any good estate agent knows that they have to be available for customers when they need them. But many forget that...

16 June 2017

From: Sponsored Content

Knight Frank recruits Foxtons agent to boost London sales team

Knight Frank has recruited an estate agent from Foxtons to run its Tower Bridge branch.  Daniel Woods joins from the firm’s London...

15 June 2017

From: Breaking News

Braxton

Berkshire estate agents Braxton partnered with MPL Interiors to increase the size of its Maidenhead High Street office and refit its...

12 June 2017

From: Sponsored Content

Property Natter: Q & A with Charlie Wright, CIELA

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

10 June 2017

From: Features

What do estate and letting agencies usually sell for?

There’s barely a week that goes by when you don’t read about an estate or letting agency business that’s been acquired...

10 June 2017

From: Features

PropTech Today: Is Zoopla about to make a push for agents’ jobs?

Not in vain the distance beacons. Forward, forward let us range, Let the great world spin forever down the ringing grooves of...

07 June 2017

From: Breaking News

How to extend your opening hours

Any good estate agent knows that they have to be available for customers when they need them. But many forget that...

01 June 2017

From: Sponsored Content

Agency uses hi-def video and social media marketing for each property

An estate agency is offering to radically extend its marketing approach for each of its vendors’ properties to include a high...

01 June 2017

From: Breaking News

Hybrid agencies won't hit 10% market share in next two years - ZPG

Zoopla has been reported as saying hybrid estate agencies will not reach their professed targets of achieving 10 per cent of...

30 May 2017

From: Breaking News

The ESTAS – the UK’s best letting agents have their say

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...

27 May 2017

From: Features

Property Natter – awards success, purple and the future of agency

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...

27 May 2017

From: Features

Don’t lose sales to the voicemail black hole

Customers really dislike leaving voicemail messages. This may not be surprising, there may be many times when you have been faced...

26 May 2017

From: Sponsored Content

Estate agents strike gold at the ESTAS

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

20 May 2017

From: Features

Should we be concerned by a cooling property market?

News headlines talk more and more about a slowdown in the property market, a drop in house prices and the need...

20 May 2017

From: Features

Why we’re absorbing tenant fees until a decision is made

In November 2016 when the Autumn Statement was delivered by Chancellor Philip Hammond, the announcement was made to ban letting agent...

20 May 2017

From: Features

City analyst uses Foxtons' figures to diss Purplebricks inventory

A respected City analyst has pointedly dissed Purplebricks over its allegedly modest inventory of homes for sale and rent. Antony Codling of...

18 May 2017

From: Breaking News

More London vendors quitting the capital according to LonRes

Almost half the agents in London surveyed by LonRes say that 10 per cent or more of their vendor clients intend...

18 May 2017

From: Breaking News

Agents celebrate as ESTAS winners are revealed

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...

15 May 2017

From: Breaking News

Can TWPN really help promote your business on a global scale?

Given that around 95% of property searches now start online, it is more important than ever that an agent has an...

12 May 2017

From: Features

EasyProperty changes price claim after advertising watchdog steps in

EasyProperty has removed from its advertising any reference to clients getting ‘an offier in 20 weeks’ after an intervention by the...

10 May 2017

From: Breaking News

What's in a name? RH & RW Clutton is very much alive and well

The three-office RH & RW Clutton agency has issued a statement to say it’s alive and well - and unaffected by...

08 May 2017

From: Breaking News

Property auctions market round-up Q1 2017

Auctions are a great way to sell property competitively, with a wide range of homes often selling under the hammer, and...

06 May 2017

From: Features

How can letting agents review their fee structure?

Our recent roundtable on the government’s proposed ban on tenant fees generated a range of tips for growing your business.   We recently...

06 May 2017

From: Features

Purplebricks sharply criticised at industry technology conference

Purplebricks' share price moved up over two per cent yesterday on the strength of its latest trading statement - but its...

05 May 2017

From: Breaking News

He's Hired! - 'Apprentice' estate agent takes developer's marketing job

Jamie Lester, the former Apprentice reality TV star who ran a high-profile estate agency in London until last autumn, has resurfaced...

04 May 2017

From: Breaking News

How can Intelligent Call Routing Help Your Estate Agency Grow?

First impressions are the most important when meeting new people and this is no less true for new customers finding your...

02 May 2017

From: Sponsored Content

Online reviews - They’re here to stay

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

29 April 2017

From: Features

Housing policy progress will suffer thanks to snap General Election

Not only did Theresa May stun everyone with her decision to call a ‘snap election’ but with the campaign now underway...

29 April 2017

From: Features

Consumer group names UK's best performing estate agent

The HomeOwners' Alliance says it has identified what it describes as "the UK's best performing agent" based on how much it...

26 April 2017

From: Breaking News

Purplebricks to be 'biggest UK agency by 2019' with 'share price up 50%'

A London investment broker says Purplebricks’ share price - currently around 300p - could rise another 50 per cent or more...

25 April 2017

From: Breaking News

PropTech group gets barrister's opinion over online agents' duties

As debate continues over the merits of upfront fees against post-sale commission for agents and consumers, the fledgling UK ProperTech Association...

25 April 2017

From: Breaking News

How to get press coverage for your business

Being featured in newspapers, magazines and websites, as well as on radio and TV, can be a great way to build...

22 April 2017

From: Features

Agents 'must advise on property decisions - not just sell homes'

A prominent housing expert says estate agents must not merely sell homes but should become “lifelong consumer property advisors.” Kate Faulkner -...

20 April 2017

From: Breaking News

First-ever electronic e-signature exchange of contracts

The first ever electronic e-signature exchange of contracts for a residential property transaction in the UK has been completed this month,...

19 April 2017

From: Breaking News

ESTAS reveal new sponsor for inaugural conveyancer awards

Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...

18 April 2017

From: Breaking News

In the eye of the storm – why agents need good lines of communication

It’s never more obvious how important good communication is for letting agents than in times of bad weather. Havoc caused by...

15 April 2017

From: Features

Gavriel Merkado, REalyse CEO & Founder

Q: What does it say on your business card? Gavriel Merkado, Founder and CEO of REalyse Q: Who are REalyse? REalyse is a big...

13 April 2017

From: 60 Second Interview

Mortgage market review

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

08 April 2017

From: Features

Looking back at ten years of tenancy deposit schemes

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

08 April 2017

From: Features

Purplebricks called cynical, disingenuous by agents' trade body

The bitter war of words against Purplebricks waged by the fledgling Charter for Independent Estate and Letting Agents reached a new...

07 April 2017

From: Breaking News

Global agency to open offices across London and the UK

A Cincinatti-based international property agency, Barnes, has acquired a majority stake in the high end consultancy Hanover Private Office. “We believe there...

05 April 2017

From: Breaking News

Agency insists there's space for digital and traditional operators

A firm that offers online, hybrid and traditional estate and lettings agency services says the digital side of its business is...

04 April 2017

From: Breaking News

Property Natter: How to improve your agency - a view from the inside

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...

01 April 2017

From: Features

Brexit prompts London agent to go it alone offering 'impeccable service'

A former partner of Strutt & Parker in prime central London has set up his own firm to provide what he...

29 March 2017

From: Breaking News

Agency reveals 'managed transition' of some staff to rival company

Carter Jonas is expanding its activities in south west England by opening new branches and through the unusual route of a...

27 March 2017

From: Breaking News

Foxtons: lavish praise from investment chiefs despite profits fall

Foxtons has received lavish praise from investment consultancy Jefferies despite long-term share price worries reflecting its mixed performance in the troubled...

20 March 2017

From: Breaking News

How to develop a customer-winning reputation

One of the most sought-after tools in a marketing armoury is something that money can’t buy. Word-of-mouth recommendations. We are far...

17 March 2017

From: Sponsored Content

4 Reasons Why Virtual Furnishing Really Is The Future

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

17 March 2017

From: Sponsored Content

Clients of agency and mortgage firm asked to come forward

Former clients of a Scottish estate and letting agency and mortgage company are being asked by a corporate insolvency firm to...

17 March 2017

From: Breaking News

Guilty - agent admits 76 offences involving thousands of pounds

An estate agent will be sentenced next month after pleading guilty to 76 fraud offences.   The Get Surrey website reports that Ayodele...

16 March 2017

From: Breaking News

ESTAS reveals People's Award shortlist - are you on it?

The ESTAS has announced its final - and to some its most prestigious - shortlist for this year’s awards.     The People...

16 March 2017

From: Breaking News

Why do great estate agents end up with particularly poor lawyers?

Estate agency is a tough business, no doubt about it. It’s probably tougher now to win a listing and tie up...

15 March 2017

From: Sponsored Content

Conveyancers want 'log book' and 'home report' for each property

The Conveyancing Association wants the creation of a ‘log book’ and ‘Home Reports’ for each home on sale - reminiscent in...

15 March 2017

From: Breaking News

New industry recruitment firm offers phased-fees system

A new recruitment business for the property industry in general and agents in particular is offering a phased-fees system for clients...

15 March 2017

From: Breaking News

Why estate agents need to take compliance seriously

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...

14 March 2017

From: Sponsored Content

How can estate agents plug the gap in sales with financial services?

Recent stats from the Council of Mortgage Lenders show that last year 360,000 people moved homes, meaning the number has stayed...

11 March 2017

From: Features

Good phone manners that impress clients

When we meet clients, we go out of our way to make a good impression. There’s no reason why we shouldn’t...

10 March 2017

From: Sponsored Content

Conveyancers publish consumer guide to lease administration fees

The Conveyancing Association (CA) has this week published a consumer guide on leasehold property.  The document, released yesterday, has a specific focus...

07 March 2017

From: Breaking News

Online agency YOPA expects turnover of £4m to £8m this year

The man behind YOPA - the online agency that last year secured investment from high end traditional company Savills - says...

06 March 2017

From: Breaking News

Key property dates for agents’ diaries

One thing that can be guaranteed in the property world each year is a range of conferences and awards dinners. Very...

01 March 2017

From: Sponsored Content

ESTAS 2017: shortlist revealed after record entries and feedback

The ESTAS Group has revealed the shortlist for its 2017 awards - and has announced that this year has seen a...

01 March 2017

From: Breaking News

Will incorporation affect the agent/landlord relationship?

The buy-to-let market has gone through significant change in the last year and with the Budget just around the corner, what...

25 February 2017

From: Features

Why up-front ID verification could speed up transactions

The housing market has not been short of a White Paper over the last few months, and while you might just...

25 February 2017

From: Features

Purplebricks value 'same as Countrywide and Foxtons combined'

The Purplebricks stock market bull run took yet another huge leap forwards yesterday with its share price up 20 per cent...

24 February 2017

From: Breaking News

New property portal unconcerned about OnTheMarket rule

A new regional property portal aiming to sign up 80 per cent of agencies in Yorkshire says it is unconcerned about...

21 February 2017

From: Breaking News

Buy-to-let mortgages: What opportunities and challenges lie ahead?

The rapid growth in popularity of buy-to-let in recent years, fuelled in part by the failings of the pensions industry, has...

17 February 2017

From: Features

Agents Do Charity - the half term edition...

Let’s not be distressed that we’re already over 10 per cent of the way through the year - yes, really -...

17 February 2017

From: Breaking News

Flurry of new appointments made by estate agency groups

Marsh & Parsons has expanded its Residential Development & Investment team - just one of a number of agencies to announce...

14 February 2017

From: Breaking News

Property Natter – a conference wrapped in Guild

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...

11 February 2017

From: Features

Christopher Merriman, Land and Planning Director at Intro Crowd

What does it say on your business card? Christopher Merriman, Land and Planning Director at Intro Crowd Who are Intro Crowd? Intro...

10 February 2017

From: 60 Second Interview

Could Trump's travel ban have a silver lining for UK property?

A leading buying agency says there might be at least one upside to having The Donald in the White House -...

10 February 2017

From: Breaking News

How to avoid the disconnect associated with outsourcing

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

04 February 2017

From: Features

Reapit signs up as Peoples Awards partner for The ESTAS 2017

Reapit, the provider of CRM software to much of the estate agency industry, has become one of the partners for the...

31 January 2017

From: Breaking News

How can estate agents secure more new build housing instructions?

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...

28 January 2017

From: Features

Agents now able to create chains on conveyancing portal

A conveyancing portal has announced the release of new functionality which allows estate agents to create chains in its system. The 'Estate...

25 January 2017

From: Breaking News

Another agency selected to join new homes network

Sawyer & Co., an agency operating sales and lettings in Brighton and Hove, is the latest firm to be chosen to...

23 January 2017

From: Breaking News

This is the year when agents’ conveyancing problems should be addressed

They say you can prove anything with statistics, and 115% of the time I suspect they’re right – that was an...

21 January 2017

From: Features

How to distinguish yourself in the build-to-rent game in 2017

The end of 2016 saw the launch of 30,000 new build-to-rent (BTR) projects in London alone. With market growth projected to...

21 January 2017

From: Features

Three things agents need to consider in 2017

2016 was quite a year – eventful, dramatic, shocking and impossible to predict. In no particular order, we saw Leicester winning...

18 January 2017

From: Sponsored Content

60 Second Interview: Shameem Golamy, Managing Director of Properstar

1.For those who are not familiar with Properstar yet, how would you summarise your services? Properstar is an online portal that helps...

16 January 2017

From: 60 Second Interview

Former Foxtons boss invests in Viewber outsourced viewing service

Peter Rollings, the well-known former managing director of Foxtons, has taken a stake in Viewber, the recently-launched outsourced viewing service.  Viewber allows...

12 January 2017

From: Breaking News

Ability to cut staffing is critical to Foxtons future, says analyst

The flexibility of Foxtons’ business model - especially its ability to control headcount, including the number of agents it employs -...

12 January 2017

From: Breaking News

LonRes launches customised reports information for subscribers

Agents who subscribe to LonRes are being offered a personalised report builder offering sales and lettings data at postcode level, and...

11 January 2017

From: Breaking News

Independent agencies announce management changes to start  2017

The founder of one of the largest independent agencies in the East Midlands is to step down, over 27 years after...

11 January 2017

From: Breaking News

Agents worry that over-55s are latest to suffer mortgage restrictions

Around six in 10 estate agents say their experience shows that mortgage lending restrictions targeting customers aged 55 or over are...

10 January 2017

From: Breaking News

Seek and ye shall find

I have a confession to make. In 1988 I became a Seekers franchisee. For those of you who don't know who...

07 January 2017

From: Features

It’s time to look North for lettings income

If you provide a service, you expect to be paid for it. Sound fair? But with the forthcoming ban on tenant...

07 January 2017

From: Features

Imprisoned estate agent to return to court for financial hearing

It has been revealed that an estate agent who is serving a five year prison sentence for fraud is to return...

20 December 2016

From: Breaking News

Could we benefit from a US-style conveyancing system?

I recently came across a consumer comment expressing frustration at the length and complexity of UK conveyancing and raising the question...

17 December 2016

From: Features

Human interaction with tech is a winning combination

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

17 December 2016

From: Features

Official review starts into agents introducing clients to mortgage lenders

The Financial Conduct Authority is to investigate mortgage competition, including the introduction of clients to lenders by estate agents.    It’s part of...

13 December 2016

From: Breaking News

Commercial and industrial agency goes into residential sales and lets

A commercial and industrial property agency in Manchester has launched a residential sales and lettings business.   Founded in 1999 and based in...

12 December 2016

From: Breaking News

Are landlords about to ditch letting agents and go it alone?

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

09 December 2016

From: Features

The fees ban will force agents to seize the day

Carpe diem, seize the day – whatever you call it, it’s something all of us in the property industry should be looking...

09 December 2016

From: Features

Property Natter: five things we’ve learnt this year

What a mad, bonkers year it’s been. We’ve had, in no particular order: Trump, Brexit, Leicester winning the Premier League, a...

03 December 2016

From: Features

Invisible juggling – estate agents’ impressive skill

As circus performers, most estate agents would fail. Some of you might find that difficult to comprehend. After all, many uninformed members...

26 November 2016

From: Features

Pay As You Go online agency promises to 'disrupt the disruptors'

An estate agency described as operating a ‘pay as you go’ business model says it wants to “disrupt the disruptors” operating...

25 November 2016

From: Breaking News

Are YOU the UK's most inspirational estate or letting agent?

Industry training consultancy Agency Mentors is on the search for the country’s most inspirational estate or letting agent. This is the second...

25 November 2016

From: Breaking News

Anger over Chancellor ignoring industry's pleas on stamp duty

The industry has reacted angrily to the Chancellor declining to change stamp duty despite pleas from agents and suppliers ahead of the Autumn...

24 November 2016

From: Breaking News

No action over ad claiming flats were 'waterfront' - when they weren't

The latest round of complaints made to the Advertising Standards Authority against property firms’ ads have once again ended only with...

23 November 2016

From: Breaking News

Why do agents need a fast, responsive website?

In the world of property and estate agency, competition is always fierce. It’s the same when it comes to your website....

22 November 2016

From: Sponsored Content

Auction House claims sale within seven hours of winning instruction

Auction House London claims it has sold a £1m property for its full asking price within seven hours of receiving the...

22 November 2016

From: Breaking News

Brexit leads to 25% slump in Brits buying homes overseas

Foreign exchange giant Moneycorp says the number of Britons buying homes abroad has slumped 25 per cent since the EU referendum. In...

21 November 2016

From: Breaking News

No more agents and clients sitting across a desk, says agency chief

Best Estates, named New Agency of the Year at the recent Negotiator Awards, has opened its third office which aims to...

21 November 2016

From: Breaking News

Is he fired? Apprentice star quits the London estate agency he set up

The former Apprentice runner-up Jamie Lester, who at one time ran four London estate agency branches under Haus Properties, says he...

17 November 2016

From: Breaking News

Rajeev Nayyar, FixFlo Managing Director

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...

15 November 2016

From: 60 Second Interview

Agent and conveyancer relationships must go beyond the bottom line

Working relationships between estate agents and conveyancers can be mutually beneficial with the referral of work between parties. However, they are missing...

12 November 2016

From: Features

Why are you so understaffed on a Tuesday?

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

12 November 2016

From: Features

Agents Do Charity - and they're not trumped by events

It's been quite a week in the world but no matter how big the changes, one thing remains constant - our...

11 November 2016

From: Breaking News

London's housing market may benefit from Trump, insist estate agents

Estate agents and market analysts have spent 24 hours expressing their nervousness over the repercussions of Donald Trump's victory in the...

10 November 2016

From: Breaking News

FT beefs up online property marketing after 80,000 listings in a year

The Financial Times has beefed up its high-end house and apartment listings after the newspaper's property sector saw a 17 per...

10 November 2016

From: Breaking News

Trump wins: industry reacts but agency share prices generally stable

Some sectors of the industry have been giving their initial reactions to the shock Donald Trump victory in the US presidential election.  Camilla...

09 November 2016

From: Breaking News

Banned - award-winning online agency's fees comparison advert

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advert was a poster for...

09 November 2016

From: Breaking News

Online v High Street: enemies no more, possibly converging...

A debate discussing how online and traditional estate agency would develop in the future, organised by City investment consultancy Jefferies, has...

09 November 2016

From: Breaking News

Guild follows Tepilo and ESTAS in linking with agency review platform

The Guild of Professional Estate Agents has followed in the steps on the ESTAS awards by linking up with a reviews and...

09 November 2016

From: Breaking News

Predicting rental success – which factors matter?

The growing size and scale of the private rented sector is not new news. Headlines shout about the changing profile of...

05 November 2016

From: Features

Brexit: agency holding Q&A session for owners, buyers and landlords

As Brexit uncertainty grips the market, one estate agency is taking the unusual step of confronting the conundrum head-on by having...

04 November 2016

From: Breaking News

Matt Lancaster, Free2Convey & Docs4Home

Who are you? Matt Lancaster, one of the founding partners of Free2Convey and Docs4Home.   Tell us about Free2Convey… Free2Convey is the UK’s first free...

01 November 2016

From: 60 Second Interview

Four things all good estate agent websites need in 2016

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...

31 October 2016

From: Sponsored Content

eMoov to offer vendors virtual property tours free of charge

eMoov is to offer virtual tours to clients free of charge - a service for which it says rival online agents...

31 October 2016

From: Breaking News

Property Natter: on my travels

It’s all been kicking off in recent weeks, hasn’t it? Marmite wars, the endless Trump v Clinton debate, Samsung phones blowing...

28 October 2016

From: Features

Veteran agent urges new recruits to join 'general practice' agencies

One of Britain’s most respected veteran estate agents, Hugh Dunsmore-Hardy, is urging new recruits to the industry to join what he...

27 October 2016

From: Breaking News

Going, going, gone through the roof – sky’s the limit at auction

Auction rooms across the UK are filled with people looking to buy property, from bargain hunters to seasoned investors, ensuring that...

22 October 2016

From: Features

How can agents manage negative feedback left on review sites?

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...

22 October 2016

From: Features

Why 'the UK housing market' no longer exists

The huge consequences of the EU referendum, and the impending Brexit negotiations, have drawn into sharp light the consequences for a...

22 October 2016

From: Features

Online agent says Rightmove false allegations are gross abuse

An online estate agency delisted by Rightmove for apparently breaching its terms and conditions has accused the portal of “gross abuse”...

17 October 2016

From: Breaking News

First-time buyers – how agents can help them through the legal process

Conveyancing is the most complained about area of law in England and Wales – accounting, on average, for nearly a quarter...

14 October 2016

From: Features

Agencies 'flocking to Facebook for targeted local marketing'

A media firm says estate agents are increasingly using Facebook as a way of improving their local marketing. “While other media such...

13 October 2016

From: Breaking News

Genuine concern for staff well-being is the most powerful motivator

After two long years, Moneypenny finally moved into its new headquarters over the summer.  It was a milestone we had all been...

07 October 2016

From: Features

Mortgage market defies Brexit jitters as rates hit record lows

Fears raised over the UK housing market in the wake of the Brexit vote have so far proved to be ‘wide...

30 September 2016

From: Features

Property Natter: Q & A with Glenn Ackroyd

This week we have the Head Shepherd of EweMove, Glenn Ackroyd, in the hotseat. He’s been co-owner of EweMove Sales and Lettings,...

30 September 2016

From: Features

Turning broken sales and chains into completions

As with finance broking, there can be many frustrations that come with being an estate agent – I perhaps don’t need...

30 September 2016

From: Features

Michelle Farnsworth, Senior Account Manager

Who are you? Michelle Farnsworth – Senior Account Manager at LED interior & windows display specialists Mid West Displays.   Where can we see...

27 September 2016

From: 60 Second Interview

Estate agency unveils 'pawsome' head of PR

An estate agency in Wales has recruited a head of PR with a difference - Moginie James' latest edition to its senior...

27 September 2016

From: Breaking News

The power of floor plans

When marketing a property for sale, there are a number of attributes that buyers and sellers today expect ‘as standard’, but...

23 September 2016

From: Features

Three months on – which way is the Brexit wind blowing?

Those working within the UK housing market would have felt considerable worry about the immediate impact of the vote to leave...

23 September 2016

From: Features

Is a fear of online agents justified?

Barely a week goes by without an announcement relating to the latest player entering the online agency world and when they...

23 September 2016

From: Features

The rise of virtual reality viewings

More estate agents are using – or at least considering using – virtual reality viewings as part of their services. But what...

22 September 2016

From: Sponsored Content

Agents that find balance for their clients are going from strength to strength

Given the uncertainty that shrouded the immediate build up to, and aftermath of, the EU referendum, the current lettings market in...

16 September 2016

From: Features

Agencies use video and familiar faces to promote their brands

Two estate agencies have incorporated video footage on to their website homepages in order to promote their brands to prospective clients. Lumley...

16 September 2016

From: Breaking News

New website for clients to register details with local agents

A new website has launched with the aim of providing vendors, landlords, buyers and tenants with an easy way of registering...

15 September 2016

From: Breaking News

Conveyancers to discuss relationship with agents at upcoming conference

Conveyancers will debate how various stakeholders – including estate agents – can deliver a more collaborative home moving experience at an...

13 September 2016

From: Breaking News

Property Natter: let's embrace change as an industry

Later on, the title of this piece should become clearer (at least I hope so). First, though, a few bits and...

09 September 2016

From: Features

The city that never sleeps – London welcomes the Night Tube

In the capital, people will pay a premium to live near great transport links, and as we’ve seen from Crossrail and...

02 September 2016

From: Features

Brexit fears return after worse-than-expected mortgage figures

The Bank of England says the number of new mortgages fell to 60,912 in July, down from 64,152 the previous month...

31 August 2016

From: Breaking News

Online agents upbeat on business performance says new survey

The bank Credit Suisse has launched a new monthly survey of online estate agents, using a simple eight-element questionnaire. The bank -...

30 August 2016

From: Breaking News

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

Agents take over seven hours to respond to email leads - claim

Agents take an average of seven working hours and 11 minutes to respond to email leads - and just over a...

26 August 2016

From: Breaking News

'Hundreds of clients' for controversial agency negotiation service

The founder of a controversial service helping vendors find the ‘right’ estate agency and negotiating its fees says he has had...

25 August 2016

From: Breaking News

Edward Trustworth, My Tenanted Property - Founder

Who are you? Edward Trustworth, 23 What does it say on your business card? Founder, MyTenantedProperty.com What does the business do and what are you...

24 August 2016

From: 60 Second Interview

Property Natter: online agents – where are they now?

It’s easy to forget, but there was a time when the internet didn’t exist. When the idea behind the world wide...

19 August 2016

From: Features

Selling homes – what's the secret to the perfect transaction?

With almost a fifth of house sales in Britain collapsing every year, it’s now more vital than ever that we –...

19 August 2016

From: Features

What it takes to be a modern estate agent

For young people the length and breadth of the UK, Thursday of this week meant that the waiting was over and...

19 August 2016

From: Features

The ESTAS Estate Agency of the Month: it could be you...

Three agents have been announced as winners of The ESTAS Agent of the Month competition for July.   Each secured their success...

18 August 2016

From: Breaking News

Iain C. White, Estate Agent Consultant

Who are you? Iain White, Business Consultant and, most importantly, father to 4 boys.  I travel frequently with work so to...

15 August 2016

From: 60 Second Interview

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Perception is nine tenths of the law

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

11 August 2016

From: Sponsored Content

Conveyancers join call to scrap stamp duty in bid to bolster market

The Society of Licensed Conveyancers has become the latest body to call for the scrapping of stamp duty to give the...

08 August 2016

From: Breaking News

All agents are online – so how can you beat the competition?

Whether you work from a traditional office, a coffee shop or a bedroom, one thing's for sure is that these days...

04 August 2016

From: Sponsored Content

Agency rebrands as it aims to increase market share by up to 20%

The 177 year old agency and consultancy Bidwells has a new brand identity - and an ambitious pledge to grow market...

27 July 2016

From: Breaking News

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

Award-winning property market content tool

It’s never been more important to show clients you know the market. Using market intelligenc