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KEYWORD "Stress" - 235 RESULTS
Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

Mandatory qualification legislation - an educator’s view

As residential sales and lettings professionals we are conditioned to adapt to change, it’s the nature of the profession. However, developments...

15 February 2020

From: Features

It's time for agents and politicians to get behind Reservation Agreements trial

Now we’re well into the second month of the year, we have reached a crucial point in the ongoing plans to...

08 February 2020

From: Features

What are the benefits of traditional online auctions for estate agents?

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

06 February 2020

From: Sponsored Content

Catherine Shinerock - ARO Account Manager

  Who are you and what does it say on your business card? Catherine Shinerock - ARO Account Manager What is your ‘company name’...

06 February 2020

From: 60 Second Interview

PropTech Today: What can 80 conveyancers teach PropTech?

“It appears conveyancers either aren’t too concerned with PropTech right now, or they don’t yet have all the information needed to...

05 February 2020

From: Breaking News

Agents Do Charity - and what’s that rumble I hear?

Hello and welcome to the last day of January, Brexit Day and - perhaps most importantly - the latest edition of...

31 January 2020

From: Breaking News

‘The Google of Estate Agency’ - firm recruits 100 for call centre

An estate agency is setting up a call centre employing some 100 people in a bid to become “a one stop...

28 January 2020

From: Breaking News

Owners’ Logbooks essential for easier house-buying, say conveyancers

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...

28 January 2020

From: Breaking News

More agents and property firms show “significant financial distress”

Insolvency firm Begbies Traynor says the estate agency and property industry sector of the UK economy has seen a big rise...

28 January 2020

From: Breaking News

Agency boss has near-death experience and warns about work-stress

The founder of an online agency has spoken publicly for the first time about how his near-death experience led him to...

23 January 2020

From: Breaking News

Reapit takes another step towards end-to-end digital home buying

Reapit has joined a consortium attempting to make the long-anticipated end-to-end digital home buying process a reality. It’s joined the IPN Consortium,...

20 January 2020

From: Breaking News

Quarter of sales fell through in 2019 says buying firm

Almost exactly one quarter of house sales in England and Wales fell through prior to completion according to new figures. In the...

10 January 2020

From: Breaking News

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

Higher fees generated through PropTech says senior agent

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...

30 December 2019

From: Breaking News

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

Be kind to your mind - talking anxiety in estate agency

Our mental health affects how we think, feel and act. It affects how we handle anxiety, relate to others and impacts...

18 December 2019

From: Features

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

Anti-money laundering – acting on your suspicions

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

07 December 2019

From: Features

EA Today: mio welcomes a refreshing take on estate agents’ attitudes to sales progression

28th NOVEMBER 2019: Christopher Watkin’s recent thought-provoking interview with Dan Marsden sheds light on the property industry today and offers an...

27 November 2019

From: Sponsored Content

Why agents need to embrace the incremental revenue

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

20 November 2019

From: Features

Agents Do Charity: the close shave for the hairy upper lip edition…

If you haven’t noticed, it’s November already - a month where it’s increasingly popular for men to grow moustaches for charity....

08 November 2019

From: Breaking News

Online agency’s reason for low volumes (it’s not Brexit or stamp duty)

An online agent claims to have the answer to why fewer people are buying and selling these days. It’s not Brexit, stamp...

07 November 2019

From: Breaking News

A focus on professional development could improve our industry

Being a market leader means staying on top of industry trends. The more aware you are of what's happening in the...

02 November 2019

From: Features

‘I want to be a founder’ - Be careful what you wish for

News broke last weekend of a further online estate agency casualty as letting agent Upad announced on its website that it...

17 October 2019

From: Features

Agency takes pioneering role during #MentalHealthAwarenessWeek

An estate agency service in the Lake District has rolled out a new benefit to all its staff - and in...

14 October 2019

From: Breaking News

Video interview – how to nurture leads and increase profit

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

28 September 2019

From: Features

Shocking story of agency owing thousands ‘asking sellers to pay upfront’

A sales and lettings agency which has entered insolvency is reported by a local newspaper to have offered vendors cut-price fees...

23 September 2019

From: Breaking News

Power to the People

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

19 September 2019

From: Features

Property Jobs Today - this week’s news and moves in our industry

Hello: the weekend is over and that means it’s time for another PJT, catching up with who’s moving where in our...

16 September 2019

From: Breaking News

Stamp duty and easier mortgages help first time buyers select larger homes

First time buyers will constitute the largest single group of purchasers in 2019, despite the apparent difficulties of deposits and securing...

09 September 2019

From: Breaking News

Online boss slams ‘disorganised’ and ‘cloaked’ estate agency industry

A new online estate agency has attacked the industry for being “largely cloaked and ambiguous” - and says that of all...

03 September 2019

From: Breaking News

Viewings - these problems deter would-be buyers

A new survey claims to have discovered the sights and experiences that most deter would-be buyers when they view homes on...

29 August 2019

From: Breaking News

Enjoy the long weekend because Tuesday will be VERY busy...

We’re fast approaching the last Bank Holiday before Christmas (ugh) so enjoy it - because on Tuesday we’re all going to...

22 August 2019

From: Breaking News

Jailed agent on sex offenders’ register for next 10 years

An estate agent has been jailed for 19 months and will have to be on the sex offenders’ register for the...

21 August 2019

From: Breaking News

PropTech Today: why are the wrong people driving our innovation agenda?

I wrote last week about Keller Williams and how their leader, Gary Keller, is doing an admirable job of driving innovation through...

07 August 2019

From: Breaking News

Property Jobs Today - your weekly update on who’s moving where

Hello and welcome to PJT, breaking you in to the working week every Monday with news of the movers and shakers...

05 August 2019

From: Breaking News

Stamp Duty campaign hots up: top bank wants incentive for downsizers

A report by Santander says stamp duty cuts should be used as incentives for older home owners to downsize and allow...

02 August 2019

From: Breaking News

Brexit: Deal or No Deal could hit base rate and then mortgage costs

The Bank of England’s monetary policy committee - which meets monthly to set the base rate on which the costs of...

02 August 2019

From: Breaking News

Eric Woodhams, Account Manager of mio

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

26 July 2019

From: 60 Second Interview

Tenant fees ban – post-apocalyptic or the dawn of a new age?

Sometimes having prior knowledge of a stressful event can be more stressful than the event itself, just look at Brexit for...

24 July 2019

From: Features

Early challenge for Johnson: “scary” transactions drop, prices set to fall

London and South East England are to see house price falls this year and only “very modest” growth in 2020 -...

24 July 2019

From: Breaking News

REVEALED: Britain’s Biggest Moving Home Fails

A recent study has revealed what the biggest moving home fails are in the UK, including damaged furniture, scratched walls and...

18 July 2019

From: Sponsored Content

Agents Do Charity - on our greatest summer weekend of sport…

Once a year you might be perfectly justified in putting your feet up for a weekend and enjoying some great sport...

12 July 2019

From: Breaking News

Back to the future? A home ownership crisis

With this summer marking forty years since Margaret Thatcher came to power, her legacy continues to invoke both celebration and consternation...

06 July 2019

From: Features

Becky Howes, Account Manager of mio

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

05 July 2019

From: 60 Second Interview

ONE WAY TO BEAT THE INDUSTRY BLUES

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

01 July 2019

From: Sponsored Content

PropTech Today: Six property management firms worth knowing about

I want to take the time this week to look at an area of PropTech and real estate which is seeing...

26 June 2019

From: Breaking News

The evolution of tenant demands explored

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

29 May 2019

From: Features

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

The government must stop using agents to carry out their dirty work

I don’t believe it’s unfair to state that our government, indeed, the entire political establishment is in some turmoil at the...

16 March 2019

From: Features

Agent shuts business and rips into 'lying sellers and lazy solicitors'

Maverick Cornish estate agent Chris Wood has quit the industry with a stinging attack on those who have “taken their toll”...

11 March 2019

From: Breaking News

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

Franchising: why finding your premises could be the biggest obstacle

The road to opening up your own business can be a long one. If you’ve never done it before, there are...

09 March 2019

From: Features

Agents Behaving Badly? Accusations fly over listings and boards

A slew of allegations have been made against agents and sometimes even by agents, over alleged misdemeanours over property listings as...

08 March 2019

From: Breaking News

For Sale By Owner website set up ‘out of frustration with estate agents’

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...

25 February 2019

From: Breaking News

RIP the open house…the return of the high street agent?

Cast your minds back to the summer of 2014. It’s 9.55 am somewhere in east London ‘Sorry I’m late’ offers the...

23 February 2019

From: Features

Property Natter: referral fees, HIPs & Bee Gees tributes - Rob Hailstone Q & A

With the home buying and selling process firmly on the news agenda of late – everything from a possible ban on...

16 February 2019

From: Features

Agents Do Charity - and is there a Spring in our step?

The end of the snow has given way to warmer weather, and while it’s a little early to speak of spring...

08 February 2019

From: Breaking News

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

Agents Do Charity - and here's proof it's not remotely grim up north...

There’s a distinctly northern flavour to some of the great fund-raising this week - and in particular Yorkshire. This isn’t the only...

01 February 2019

From: Breaking News

Red Flag Alert after surge in agencies hitting financial distress

There has been a nine per cent rise over the past year in estate agency and property industry firms in so-called...

31 January 2019

From: Breaking News

Industry chief says No Deal is worst outcome as London prices drop 20%

The British Property Federation has made an outspoken intervention into the Brexit debate, telling politicians that No Deal is the worst...

31 January 2019

From: Breaking News

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Micro-homes: could they solve the first time buyer crisis?

A think tank is suggesting that micro-homes could be the answer to London’s shortage of available homes for first time buyers. The...

22 January 2019

From: Breaking News

Referral fee ban considered as part of house buying reform

The civil servant leading work to reform the house buying has revealed key areas of government thinking - with a ban on...

18 January 2019

From: Breaking News

Case Study: Noise issue could cost agent £9000

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

16 January 2019

From: Sponsored Content

Beccy Moore. Office Manager for Nicholas Humphreys

Who are you and what does it say on your business card? Beccy Moore. Office Manager for Nicholas Humphreys Tell us more about Nicholas...

14 January 2019

From: 60 Second Interview

Distressed sellers offer 20% discounts on London off-plan homes

A leading buying agent says 2019 is likely to see the continuation of last year’s trend where distressed sellers accept discounts...

11 January 2019

From: Breaking News

In Light of the Fee Ban, Can PropTech Firms Damage Control?

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

10 January 2019

From: Sponsored Content

Purplebricks wins apology from agency that claimed it was going bust

A branch of the Haart estate agency is reported to have apologised to Purplebricks for claiming that the hybrid agency was...

07 January 2019

From: Breaking News

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

Brexit's housing silver lining (but only for overseas buyers, it seems...)

A high-end estate agency selling some of the country’s most expensive homes says the possible currency falls resulting from Brexit chaos...

30 November 2018

From: Breaking News

It’s time for conveyancing to up its game

Conveyancing regularly adds unnecessary and costly delays to the home buying process and improvement could be far quicker than any efforts...

17 November 2018

From: Features

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

Market gloom from Savills: London, SE and Buy To Let downbeat for years

Savills has issued its forecast for the housing market for the next five years, and while it highlights some bright spots...

02 November 2018

From: Breaking News

Why estate and letting agents need to futureproof their businesses

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

31 October 2018

From: Sponsored Content

We need to wake up before we sleepwalk into a housing crisis

It’s now almost a month since the government introduced new rules on Houses in Multiple Occupation (HMO), as part of its...

27 October 2018

From: Features

'Significant financial distress' soars for agencies and property firms

An insolvency firm is warning that the real estate sector of the economy is showing a growing number of businesses defined...

26 October 2018

From: Breaking News

Second EU Referendum would help housing market, claims agent

A London buying agent has called for a second referendum on Britain’s EU membership, suggesting that it would give more certainty...

22 October 2018

From: Breaking News

Help To Buy - will it continue? (and does it deserve to?)

Is Help To Buy going to remain in existence for much longer? Question marks over the scheme’s future are being raised through...

16 October 2018

From: Breaking News

Conveyancers ‘should have mortgage funds the day before completion’

A call has gone out for conveyancers to have all monies - including mortgage funds - in place the day before...

01 October 2018

From: Breaking News

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

Countrywide share price still in the doldrums despite Peter Long move

Shareholders in the ailing Countrywide agency group appeared to remain largely indifferent to the news that their executive chairman Peter Long...

20 September 2018

From: Breaking News

Meet Tili, the free digital assistant that’s delivering new revenue streams for the property industry

Tili does all the work to deliver a smooth home move for customers and income for agents. An innovative and easy to...

17 September 2018

From: Sponsored Content

Not fit for purpose! Estate agency is UK's least active profession

This may not be a great way to start the week but a survey suggests that estate agents are Britain’s least...

17 September 2018

From: Breaking News

Brexit and SDLT 'causing market to stagnate' warns property specialist

A downbeat report from property investment specialist London Central Portfolio says “there are very few causes for optimism in the domestic...

29 August 2018

From: Breaking News

My journey from franchisee to MD at the UK’s original hybrid agency

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

22 August 2018

From: Features

PropTech Today: How can agents boost revenue with Open Banking?

Since January 2018, nine of the UK’s biggest banks have allowed competitors direct access to customer data as part of the...

25 July 2018

From: Breaking News

Shock figures: Agents may have lost £4 billion in fees in 2017

A report drawn up by Reapit and data consultancy Dataloft suggests that agents in 2017 lost a potential (and jaw-dropping) £4...

25 July 2018

From: Breaking News

Significant financial distress felt by many more agencies

A report out today shows a 19 per cent rise in the number of property businesses classified as being in “significant...

24 July 2018

From: Breaking News

Referral fees – why a ban won’t make services cheaper

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

21 July 2018

From: Features

PropTech Today: The estate agent in 2050 - utopia or dystopia?

By now we’ve all seen news about the long-term decline in property sales and competition from online alternatives leading to ‘more...

04 July 2018

From: Breaking News

153 estate agents go bust and 7,000 at risk, says insolvency firm

An insolvency firm claims 153 estate agencies have gone bust in the past year with more than 7,000 “showing signs of...

02 July 2018

From: Breaking News

Latest Prime Central London property trend - buy a wreck and do it up

Wary buyers reluctant to risk buying a premium-priced property in the volatile prime central London market are adopting a perhaps-surprising tactic...

28 June 2018

From: Breaking News

Does your estate agency need to be more flexible?

It’s no secret that technology has changed the way businesses operate, in all sectors. With that has come changes to the...

23 June 2018

From: Features

The Split - Agency sets up team to handle divorcing clients

London-focussed Buying agency Black Brick has launched a specialist service to cater for divorcing couples. The company - increasingly regarded by some...

09 May 2018

From: Breaking News

First digital mortgage paves the way for smoother property processes

As the world becomes ever more digital and people increasingly look to technology to provide convenient solutions to sometimes complex problems,...

08 May 2018

From: Sponsored Content

Countrywide chief says: We're not ruling out online forever

Countrywide’s Group Operations Director Paul Creffield - one of three figures now at the top of the organisation - says he...

08 May 2018

From: Breaking News

Humberts ‘inundated with offers’ - but some redundant employees unpaid

The managing director of troubled estate agency Humberts says he has been “inundated” with prospective buyers since news broke over last...

02 May 2018

From: Breaking News

Brexit: Agencies and sector 'facing significant financial distress'

The UK’s real estate sector, embracing estate agencies as well as other aspects of the property industry, has been facing “increased...

26 April 2018

From: Breaking News

Searches ‘very rarely the cause of delays in transactions’ claims industry group

An umbrella body representing search organisations says searches “are very rarely the cause of delays” in transactions. The Council of Property Search...

20 April 2018

From: Breaking News

Agents’ qualifications will cut competition and increase fees - claim

Estate agent licensing will reduce competition, make buying and selling homes more expensive, and add another layer of red tape to...

18 April 2018

From: Breaking News

Purplebricks tells government to order agents to publish fees

Purplebricks has issued a provocative response to the government’s new measures to promote a more professional and transparent house buying process.  The...

11 April 2018

From: Breaking News

“At last!” - Industry embraces reform of buying and selling processes

Agents and representatives from other property sectors have reacted enthusiastically to proposals to professionalise the industry. As we reported yesterday, the government...

09 April 2018

From: Breaking News

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

Surcharge for 'five day exchange and completion' is slammed as rip-off

A critic of the conveyancing process has accused a law firm’s charge of £95 for “exchange and completion within five working...

13 March 2018

From: Breaking News

Robert Reed  Head of Tarporley Office, Wright Marshall

Q. How did you get in to the property industry? My career in the property industry actually started out as a holiday...

01 February 2018

From: 60 Second Interview

 Is the Land Registry about to drag property purchasing into the 21st century?

If you were under any misconceptions about how pivotal a role HM Land Registry is going to play in the future...

27 January 2018

From: Features

PropTech Today: Can agents improve fall-through rates with innovation?

Fall-through rates have long been a problem for the UK residential property market, the issue is nothing new. Today, however, the...

17 January 2018

From: Breaking News

Conveyancers fight back against 'errors' league table publication

The Society of Licensed Conveyancers says it is worried that HM Land Registry’s decision to publish details of apparent errors in...

03 January 2018

From: Breaking News

Group slams 'incredibly weak' government leasehold reforms

A specialist leasehold enfranchisement firm has branded government leasehold reforms as "incredibly weak". In an announcement lost in the noise following Damian Green’s sacking,...

22 December 2017

From: Breaking News

First sale completes under new Conveyancers Code for Completion

The first residential transaction has taken place under the so-called Conveyancer’s Code for Completion - a new procedure in which the...

30 November 2017

From: Breaking News

PropTech Today: The battle of the reports

Hands up if you’ve read all of the property reports that have been published in the past week or so? Forever...

29 November 2017

From: Breaking News

Government tweaks 'additional homes' stamp duty surcharge

The small print of the Budget has revealed that the government is to make minor changes to the ‘additional homes’ three...

24 November 2017

From: Breaking News

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

Q&A with Moneypenny Receptionist Josh Tanton

What does your role involve? By answering my estate agent clients’ telephone calls, I assist in their day-to-day office needs.  An...

13 November 2017

From: Sponsored Content

Government should be wary of introducing goodwill agreements

Sajid Javid, Secretary of State for Communities and Local Government, has launched a consultation on proposals to reform the house buying...

28 October 2017

From: Features

Conveyancers are piloting HIPs-style 'Digital Home Reports'

The Conveyancing Association says some of its members are piloting HIPs-style Digital Home Reports in a bid to reduce fall-throughs and...

24 October 2017

From: Breaking News

Conveyancers and searches in firing line of new government probe

Conveyancers and the speed of local council searches have come in for criticism as details have emerged of the government’s consultation...

23 October 2017

From: Breaking News

Government launches consultation into house buying and selling

The government has launched a consultation this weekend calling for evidence on how to make the home buying process “cheaper, faster...

22 October 2017

From: Breaking News

Franchise giant uses emotional video to win buyers and landlords

The UK’s largest high street property franchise, Belvoir, has launched a new video called #MovingMemories to attract buyers and landlords to...

26 September 2017

From: Breaking News

easyProperty relaunches, claiming to be UK's second-biggest hybrid

easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...

07 September 2017

From: Breaking News

Spicerhaart confirms butters john bee acquisition

Following speculation earlier in the week, Spicerhaart has confirmed that it has purchased 19 branch regional agency butters john bee. The acquisition...

06 September 2017

From: Breaking News

SOS: are you a business in distress?

Despite the fact that eight out of 10 statistics are reportedly made up (if you can believe that figure), I bet...

02 September 2017

From: Features

Ombudsman warns that expelled agency may be trading illegally

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...

23 August 2017

From: Breaking News

Cyber attack - small agencies accused of being unprepared

An insurance provider says small estate agencies are peculiarly vulnerable to cyber attack yet are amongst the least prepared amongst their...

18 August 2017

From: Breaking News

Quiet at the back - agency reveals noise issues which deter buyers

Jackson-Stops & Staff has revealed what it believes to be the main noise problems that deter buyers and distress existing owners. A...

17 August 2017

From: Breaking News

Building bridges: Q&A with Daniel Owen-Parr of Together

As the mainstream mortgage market braces itself for yet another clampdown on buy-to-let lending, a growing number of property investors are...

04 August 2017

From: Features

OnTheMarket holding 20 meetings across UK with agents this month

OnTheMarket is this month holding 20 meetings for member agents to explain “progress and plans” for the portal.   The meetings - sometimes...

01 August 2017

From: Breaking News

One in five estate agencies 'at risk of going broke' warns analyst

Some 19 per cent of estate agents in the UK currently show warning signs that indicate they are at risk of going...

31 July 2017

From: Breaking News

£3m boost for start-up helping traditional agents challenge onliners

PropTech start-up OneDome - which describes its products as allowing traditional estate agents to challenge Purplebricks and other online rivals -...

13 July 2017

From: Breaking News

The Queen's Speech marks another step forward for leasehold reform

The political ebb and flow continues - seemingly with all the subtlety of a Boris Johnson rugby tackle on a 10-year...

01 July 2017

From: Features

The nine week wait: sales fall through because of slow searches

Estate agents are angry over delays in processing land searches by a local authority in the south west. The average land search time...

28 June 2017

From: Breaking News

Uncertainty over government 'aim' to streamline house buying process

The detailed paperwork accompanying the Queen’s Speech includes the Conservative party manifesto pledge to streamline house buying - but gives no...

22 June 2017

From: Breaking News

Property needs to rise above politics now more than ever

“Housing policy should be in independent hands.” That was the conclusion of a panel debate that Andrews held, not recently, but two...

17 June 2017

From: Features

Industry reacts to appointment of new housing minister

The property industry has broadly welcomed the appointment of a new housing minister, which was made yesterday evening. Reading West MP Alok...

14 June 2017

From: Breaking News

Video interview: new easyProperty boss explains GPEA merger

The chief executive of eProp Services Ltd - the company formed by a merger between easyProperty and GPEA Ltd (the parent...

13 June 2017

From: Breaking News

Property Natter: Q & A with Charlie Wright, CIELA

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

10 June 2017

From: Features

What do estate and letting agencies usually sell for?

There’s barely a week that goes by when you don’t read about an estate or letting agency business that’s been acquired...

10 June 2017

From: Features

Conveyancers back Tories' call to modernise house buying process

Conveyancers have backed a call by the Conservatives for reform of the house buying process - and says more up-front information...

26 May 2017

From: Breaking News

Tories backtrack on HIPs but still want massive house sales reform

The Conservative Party says it wants greater competition and more digitisation to cut the costs and reduce the amount of time...

22 May 2017

From: Breaking News

Tories insist HIPs are not on their way back after all

The Conservatives now say they are not resuscitating Home Information Packs, despite a suggestion by a prominent former minister that they "had...

19 May 2017

From: Breaking News

Property auctions market round-up Q1 2017

Auctions are a great way to sell property competitively, with a wide range of homes often selling under the hammer, and...

06 May 2017

From: Features

How can Intelligent Call Routing Help Your Estate Agency Grow?

First impressions are the most important when meeting new people and this is no less true for new customers finding your...

02 May 2017

From: Sponsored Content

Vendors shouldn't assume they'll achieve the same price no matter who's selling

Even some of the most successful professionals from other professions fail to grasp the most important point when it comes to...

29 April 2017

From: Features

In the eye of the storm – why agents need good lines of communication

It’s never more obvious how important good communication is for letting agents than in times of bad weather. Havoc caused by...

15 April 2017

From: Features

5 steps to golden customer service

Walk in your customers’ shoes Experiencing your business as your customers do would be our number one rule. How often do you...

13 April 2017

From: Sponsored Content

Mortgage market review

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

08 April 2017

From: Features

easyProperty group may seek extra funding after £11m operating loss

Figures lodged at Companies House by online agency easyProperty suggest parent company EProp Services will seek additional funding this year. A strategic...

31 March 2017

From: Breaking News

Property hotspots: Manchester, Liverpool and Preston

The property market in northern England, supported in part by the Northern Powerhouse concept, has attracted a lot of media attention,...

24 March 2017

From: Features

PropTech Today: Goodlord and Nested raise funding for second time

In a week that I am recovering from the exuberance of MIPIM, there are two big pieces of fundraising news that...

22 March 2017

From: Breaking News

Why estate agents need to take compliance seriously

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...

14 March 2017

From: Sponsored Content

Fear that probate fees rise could be 'a new inheritance tax'

Ministry of Justice probate fee changes coming into effect this spring will affect all individuals inheriting an estate worth more than...

03 March 2017

From: Breaking News

Guilty agency deeply distressed by buyer's 30-foot fall at viewing

The estate agency which was fined £200,000 after a prospective house buyer fell 30 feet into a well during a viewing...

27 February 2017

From: Breaking News

Will incorporation affect the agent/landlord relationship?

The buy-to-let market has gone through significant change in the last year and with the Budget just around the corner, what...

25 February 2017

From: Features

Buy-to-let mortgages: What opportunities and challenges lie ahead?

The rapid growth in popularity of buy-to-let in recent years, fuelled in part by the failings of the pensions industry, has...

17 February 2017

From: Features

Agents Do Charity - the half term edition...

Let’s not be distressed that we’re already over 10 per cent of the way through the year - yes, really -...

17 February 2017

From: Breaking News

Mergers of independent agents: how to achieve completion

From the outset of any merger, it is vital that each agency understands and can identify its purpose and the USP...

04 February 2017

From: Features

How to avoid the disconnect associated with outsourcing

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

04 February 2017

From: Features

A short-term lettings storm at the seaside

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

28 January 2017

From: Features

Property auctions market round-up Q4 ‘16

No longer just a domain for investors, developers and property traders, the auction room is now the preferred option of buying...

21 January 2017

From: Features

Thousands of agencies in financial distress warns insolvency firm

An insolvency firm active in the property sector says that after a year of major taxation, legislative and economic volatility, many...

19 December 2016

From: Breaking News

Are landlords about to ditch letting agents and go it alone?

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

09 December 2016

From: Features

What does a Donald Trump win mean for the UK property market?

It is fair to say that 2016 is a year full of surprises. Anyone who had the foresight to predict Britain...

12 November 2016

From: Features

Agent and conveyancer relationships must go beyond the bottom line

Working relationships between estate agents and conveyancers can be mutually beneficial with the referral of work between parties. However, they are missing...

12 November 2016

From: Features

Online v High Street: enemies no more, possibly converging...

A debate discussing how online and traditional estate agency would develop in the future, organised by City investment consultancy Jefferies, has...

09 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Property Natter: on my travels

It’s all been kicking off in recent weeks, hasn’t it? Marmite wars, the endless Trump v Clinton debate, Samsung phones blowing...

28 October 2016

From: Features

eMoov's petition wants agency licensing because standards are poor

eMoov founder and chief executive Russell Quirk has launched another online petition, this time calling for mandatory licensing of estate agents. The...

10 October 2016

From: Breaking News

Mortgage market defies Brexit jitters as rates hit record lows

Fears raised over the UK housing market in the wake of the Brexit vote have so far proved to be ‘wide...

30 September 2016

From: Features

Bank of England confirms tougher buy to let mortgage lending regime

The Bank of England’s Prudential Regulation Authority has confirmed that tighter regulations will apply to lenders providing mortgages for buy to...

30 September 2016

From: Breaking News

More upheaval at Countrywide as London reshuffle continues

The UK's largest estate agency has announced another key departure from its senior management team.  Graham Bell, managing director for London, is...

26 September 2016

From: Breaking News

The rise of virtual reality viewings

More estate agents are using – or at least considering using – virtual reality viewings as part of their services. But what...

22 September 2016

From: Sponsored Content

YOPA launches TV ads starring The Village People

Hybrid estate agency YOPA is today launching a nationwide TV advertising campaign starring The Village People, the band best-known for the...

16 September 2016

From: Breaking News

How can Agents survive in an increasingly competitive market?

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

13 September 2016

From: Sponsored Content

Consumer group says 'last time buyers' could free-up housing market

The HomeOwners’ Alliance claims that over the past two years alone over 500,000 owners aged 55-plus have had to ditch plans...

21 July 2016

From: Breaking News

Brexit could wipe 30% off London house prices, warns major bank

A note to investors sent out yesterday by the international bank Societe Generale is warning that Brexit could wipe 30 per...

19 July 2016

From: Breaking News

Estate agent becomes a hero by saving man from drowning

The head of Oasis estate agency in Staines has become a hero after saving a man from drowning after a pair...

19 July 2016

From: Breaking News

Rightmove: Asking prices dip but it's down to summer, not Brexit

Rightmove’s latest house price index, covering two weeks either side of the EU referendum at the end of June, suggests average...

18 July 2016

From: Breaking News

Call for evidence: why technology needs to underpin house buying

Nearly three quarters of people who have sold or bought a property deem it more stressful than having a child or...

15 July 2016

From: Features

Agents Do Charity - or should that be May do charity?

We’re used to remarkable changes in just a short time - a week ago, who would have thought Theresa May would...

15 July 2016

From: Breaking News

Carney says owners and buyers should budget for interest rate rises

House owners and buyers with mortgages in today’s market should budget to ensure they can “have enough headroom” for a rise...

13 July 2016

From: Breaking News

easyProperty hires psychology guru to look at Open House 'stress'

Online estate agency easyProperty has brought in a veteran psychology expert to look at the stress of buying a home -...

23 June 2016

From: Breaking News

Estate agents – here's why your software needs to be cloud-based

You may have heard a lot about 'the cloud' in the last few years. In fact, it's become a bit of...

16 June 2016

From: Sponsored Content

Firm urges agents to short-let homes that are sticking on the sales market

A firm says it wants to help agents and sellers frustrated by a stagnating housing market to short-let homes using controversial...

15 June 2016

From: Breaking News

2016 half year news round up for Estate & Letting agents

As we have just passed the 6 month half way point of 2016 we thought it would be a good idea...

09 June 2016

From: Sponsored Content

Bridging the gap

While buy-to-let lenders brace themselves for further interventions as part of proposals currently being drawn up by the Prudential Regulation Authority...

01 June 2016

From: Features

Women buyers more likely to 'mentally move into a home' than men

Women property buyers are more instinctive when buying a home and are therefore 13% more likely to 'mentally move into a...

01 June 2016

From: Breaking News

Ex-agent takes former employer to tribunal over constructive dismissal

A former estate agent has taken her ex-employer to a tribunal, claiming constructive dismissal. Charlotte Lloyd resigned her post at Callaways Estate...

25 May 2016

From: Breaking News

Property Natter – the top five Proptech products

Last time out I spoke about the beginnings of a PropTech revolution, with two major London-based events in the offing over...

13 May 2016

From: Features

Online, traditional – can we learn anything from the conveyancing industry?

I have spent the last 20 years working within the conveyancing business, alongside estate agents and I can’t help feeling a...

06 May 2016

From: Features

Four ways to instantly impress with your customer communication skills

A few years ago one of our property receptionists took a call from a vendor whose husband had passed away.  The client,...

06 May 2016

From: Features

OnTheMarket rebel agents launch website and prepare legal seminar

Rebel agents unhappy with the beleaguered portal OnTheMarket have set up a website with plans of a meeting with legal representatives...

03 May 2016

From: Breaking News

Home Buyer Report- What is it?

It's a high quality RICS approved report, carried out by one of our RICS accredited local surveyors. The RICS HomeBuyer Survey is...

27 April 2016

From: Sponsored Content

Kings strike gold at the UK estate agency ‘Oscars’

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...

25 April 2016

From: Features

The ESTAS – the people’s choice

The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...

20 April 2016

From: Features

See the award winners here: full list of ESTAS 2016 winners

The complete list of this year’s ESTAS award winners has now been released after a hugely successful ceremony in London hosted...

19 April 2016

From: Breaking News

The stamp duty rush should help us to improve on deadlines

It’s almost impossible to write about the conveyancing market and not reflect on the activity levels of the past month or...

15 April 2016

From: Features

Team Selection: Choosing conveyancing and financial services partners

Having urged agents to think about the full marketing mix and not just price, we must look at our business relationships...

08 April 2016

From: Features

Stamp duty deadline: warning of major problems and extra costs for buyers

A top consultancy firm is warning that the stamp duty surcharge coming into effect at the end of this week may lead...

31 March 2016

From: Breaking News

Buy to let mortgage clampdown is too late and unnecessary says leading agent

New proposals to curtail mortgage borrowing in the buy to let sector have been branded as “a classic case of slamming...

30 March 2016

From: Breaking News

Agents Do Charity - crack open those Easter eggs...

So this is Easter - a busy time for many agents although once again the industry has shown its compassionate side...

25 March 2016

From: Breaking News

The true cost of bad weather – can you afford to be unprepared?

We’ve been facing some pretty adverse weather recently. Gales, storms and terrible flooding in parts of the country have upturned the...

13 February 2016

From: Features

Why I've said no to PLC approaches

Do you remember Martha Lane-Fox? She was the poster girl for lastminute.com and an icon of the dot.com bubble that ended...

15 January 2016

From: Features

Online Vs traditional – the battle continues

Online estate agent Purplebricks has now completed its pre-Christmas IPO with shares initially valued at £240m. It’s the latest news that...

08 January 2016

From: Features

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Is there a gender split in the property industry?

Diversity is a hot topic in offices across the UK as issues regarding the difference in pay and opportunities are being...

11 December 2015

From: Features

Why do agents have an unfavourable reputation among the public?

Last week, on the latest series of The Apprentice, Lord Sugar threw his teams into the London property market.  As expected, Twitter...

11 December 2015

From: Features

House prices rising 9% in a year, but pace of growth slowing

The Halifax says UK-wide house prices are rising on average by nine per cent per year, but the rate of growth...

09 December 2015

From: Breaking News

Connells Group beats Countrywide with 'defining' online deal

Connells Group says it is still on the prowl for traditional estate agencies to acquire after its announcement that it has...

17 November 2015

From: Breaking News

'Revenge porn' online pictures lead to jail for jilted estate agent

An estate agent who was jilted by his girlfriend has been jailed for sending explicit sexual images of her to another...

29 October 2015

From: Breaking News

New website plans to identify homes where buyers can try for discounts

A new website promises ultimately to identify 'mispriced' properties, including those which have the highest probably of being secured at a...

12 October 2015

From: Breaking News

Agents and conveyancers – It’s not rocket science

Wind back the clock a few years and the working relationships I had with most estate agents was productive, beneficial and...

02 October 2015

From: Features

HQ of London's oldest independent agency wins listed status

An estate agency that has occupied the same London office for 135 years has now seen the property receive formal listed...

07 September 2015

From: Breaking News

A chain view that works, don’t make me laugh!

The internet has changed the way that most businesses operate. In many cases, the opportunities opened up by the emergence of...

04 September 2015

From: Features

C’mon, CHAPS, let’s have the truth

Last month it was announced that the CHAPS payment system will be extended by one hour and forty minutes from summer...

07 August 2015

From: Features

3 lifehack services to ease an estate agent’s woes

Let’s face it: the work of an estate agent can be a thankless task. With clients on both sides of the...

06 August 2015

From: Sponsored Content

Rezi Pro

Estate agents want systems that deliver power, speed and mobility. Increase efficiency, reduce admin, offer a personalised service and increase your income...

04 August 2015

From: Sponsored Content

Summer’s here but don’t drop the ball while you play - by Nicola Jackson, Property Team Manager at telephone answering specialist, Moneypenny

THE UK housing market is reported to be picking up according to figures this month from the Council of Mortgage Lenders...

29 July 2015

From: Sponsored Content

The interest rate warning bell has been rung

When Governor of the Bank of England, Mark Carney, recently announced that interest rates would have to start to rise sooner...

24 July 2015

From: Features

HomeOwners’ Alliance – an organisation to watch

There is a very interesting but easily-overlooked piece of information at the end of the National Trading Standards Estate Agent Team’s...

17 July 2015

From: Features

Delayed Exchanges – Why are they increasing?

A number of my member firms (Bold Legal Group) have reported that, compared to three years ago, the time to get...

17 July 2015

From: Features

Crowded house: are you super vigilant?

I don't think there is one person in lettings and property management who isn't alarmed at the scenes just over the...

03 July 2015

From: Features

Summer’s here and property photos are in season!

With blue skies and warm summer light making properties look even more attractive to buyers, now is the perfect time to...

05 June 2015

From: Sponsored Content

Home or Away: Does Your Money Really Go Further Abroad?

Moving abroad is a dream for many Britons. There are thousands of us who sit in our offices, day after dreary...

02 June 2015

From: Sponsored Content

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...

29 May 2015

From: Features

Veyo: Let’s celebrate this birth

So spring has sprung and the Hare is on the loose. After a very long gestation period, the Veyo leveret has...

29 May 2015

From: Features

THE TEMPORARY ‘PARALYSIS’ OF LONDON’S LUXURY HOUSING MARKET REFLECTED WITH 41% DROP IN VALUATION CALLS TO HIGH-END AGENTS

As the nation finally gets to cast its vote at the polling booths, telephone answering specialist, Moneypenny has reported a dramatic...

07 May 2015

From: Sponsored Content

Is Gazeal for real?

“More than 1 in 3 agreed property deals in England & Wales fall through… Gazeal is a new system for property sales,...

23 April 2015

From: Features

“Insanity is doing the same thing over and over again and expecting different results” – Albert Einstein

The UK property industry has spent 4 years in an economic maelstrom. We came to this before anyone else in the...

22 April 2015

From: Sponsored Content

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