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KEYWORD "Recommendations" - 68 RESULTS
Regulation of agents: government still pondering next steps

There’s been only a vague government response to the recommendations for an estate and lettings agency regulator. Last month the Regulation of...

12 August 2019

From: Breaking News

Stamp Duty campaign hots up: top bank wants incentive for downsizers

A report by Santander says stamp duty cuts should be used as incentives for older home owners to downsize and allow...

02 August 2019

From: Breaking News

Today may be final day in office for current housing minister

This may be the final full day in office for Kit Malthouse, the latest politician to occupy the short-term position of housing...

23 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

Government pledges to beef up anti-money laundering elements of new Bill

The government has published its response to an MPs’ committee’s comments on overseas buyers of properties in the UK - and...

19 July 2019

From: Breaking News

All Change: new regulator, licensing and qualifications proposed for agents

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

18 July 2019

From: Breaking News

Agents urged to ‘get ahead of the game’ on mandatory qualifications

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

18 July 2019

From: Breaking News

Radical reform for agency industry to be signed off by minister today

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

15 July 2019

From: Breaking News

New industry regulator and qualifications ‘in place within two years’

A new industry regulator is likely to be in place within two years according to the chair of the government’s Regulation...

11 July 2019

From: Breaking News

PropTech Today: Six property management firms worth knowing about

I want to take the time this week to look at an area of PropTech and real estate which is seeing...

26 June 2019

From: Breaking News

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

Why trusted partnerships are key for agents

When employing a new member of staff there are a lot of checks and balances put in place by any business...

19 June 2019

From: Features

Advertising tips: be big, bold and back it up

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

08 June 2019

From: Features

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

Replace stamp duty with tax on house sale profits, urges finance chief

An outspoken building society chief has taken the unusual step of calling for stamp duty to be replaced by capital gains...

23 May 2019

From: Breaking News

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

Quiz A Minister: send your questions on replacing leasehold with commonhold

In recent weeks our campaign to replace leasehold with commonhold has continued to gather momentum both in the press and across...

02 May 2019

From: Breaking News

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

Referral fees: new guidance to agents revealed by NTSEAT

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...

28 February 2019

From: Breaking News

Online agency looks to private sales because of Purplebricks and others

The regional agency MoveSelf, which set up in 2017 as an online estate agent, is shifting emphasis towards For Sale By...

05 February 2019

From: Breaking News

Happy New Year and every success - our wish from Estate Agent Today

As 2018 ticks away and 2019 beckons, it’s time for everyone at Estate Agent Today to wish you, your family and...

31 December 2018

From: Breaking News

Inside the new Regulation of Property Agents working party

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

24 November 2018

From: Features

Referral fees: agents must be more transparent, government says

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...

09 October 2018

From: Breaking News

Top London sales agents team up to form new buying service

Lucie Hirst and Delphine Colombo, two of Prime Central London’s most high profile sales agents, have combined forces to set up Hirst...

23 August 2018

From: Breaking News

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

If we’re to be taken seriously, our industry needs a Tsar says agency chief

A leading agency chief says the frequent churn of housing ministers means there is only one answer if our industry wants...

11 July 2018

From: Breaking News

No house price rises until 2023 - that's what left-wing think tank wants...

A left-leaning think tank is urging the Bank of England to manipulate the housing market to ensure house prices don’t rise...

11 July 2018

From: Breaking News

‘Word of mouth is better than reviews when choosing an agent’

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...

25 June 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

Are cultural stereotypes damaging the UK property sector?

100 years ago, 90% of the UK population rented a home. Today, that figure has flipped, and over two thirds are...

26 May 2018

From: Features

Ombudsman: few agent complaints compared to those over new homes

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

02 May 2018

From: Breaking News

Agents should educate first-time buyers now to gain clients for life

Given the level of resource and energy being put behind upping the number of first-time buyers in the UK, you might...

28 April 2018

From: Features

Warning issued about many years before leasehold reform becomes law

A leasehold reform campaigning group is warning that “it is likely to be many years” before promised leasehold reform becomes law. Leasehold...

24 April 2018

From: Breaking News

‘HMRC should work harder to get agents to abide by AML regulations’

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...

12 April 2018

From: Breaking News

Vast majority of sellers say local branch staff are key to selecting agent

The vast majority of sellers surveyed by a consumer group say rapport with branch staff in a locally-based office is important...

29 September 2017

From: Breaking News

Purplebricks: investment bank refutes allegation of bias against agency

A leading business consultancy which advises clients on investments has refuted a claim by a prominent media analyst that it is...

24 August 2017

From: Breaking News

Why Gnomen is a reliable software provider

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

15 August 2017

From: Sponsored Content

Regulators call for conveyancing to become more competitive, transparent

The Competition and Markets Authority has released a set of recommendations on how conveyancing, and other legal services, could be made...

03 July 2017

From: Breaking News

Savills wins Court of Appeal case and claims £150,000 commission fee

It has emerged that global property firm Savills won a case in the Court of Appeal, entitling them to claim an...

16 May 2017

From: Breaking News

New leasehold scandal? Retirement villages face clampdown

A two year investigation by the Law Commission has ended with a claim that some owners of leasehold retirement properties, and...

03 April 2017

From: Breaking News

Estate agents 'receive relatively few word-of-mouth recommendations'

People are more likely to give word-of-mouth recommendations for handyman services than recommend estate agents, according to a controversial poll. The survey...

03 April 2017

From: Breaking News

Survey shows website reviews are key for driving online agent leads

A survey of over 2,000 sellers who used online agency eMoov reveals that review websites were the overwhelmingly largest driver of...

20 March 2017

From: Breaking News

Redressing the balance: why we need more women in agency

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

18 March 2017

From: Features

How to develop a customer-winning reputation

One of the most sought-after tools in a marketing armoury is something that money can’t buy. Word-of-mouth recommendations. We are far...

17 March 2017

From: Sponsored Content

NIMBY-ism is waning as voters accept new homes are vital

Whisper it quietly but it appears that NIMBY-ism is on the wane as increasing numbers of voters are recognising the need...

07 February 2017

From: Breaking News

CMA to make conveyancers publish home-moving charges online

Conveyancers are to be told to publish the charges for their house-moving services in a bid to help consumers and to...

16 December 2016

From: Breaking News

Conveyancers reject government stance on leasehold sales reform

The Conveyancing Association says it is continuing to campaign to reform the leasehold transaction process, despite the government saying there is...

02 September 2016

From: Breaking News

Conveyancers want more transparency in leasehold transactions

The Conveyancing Association has set out recommendations to end what it claims are significant delays and overcharging taking place within the...

03 August 2016

From: Breaking News

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

Unpicking the new world of estate agency

It’s official; the estate agency business is tougher than ever. Contrary to perceptions that may exist amongst observers and even clients, the...

24 June 2016

From: Features

High-end agency woos retirees with quick-sale 'personal assistant'

Humberts is introducing what it calls a ‘personal assistant’ for retirees in a bid to woo the growing market of elderly...

24 June 2016

From: Breaking News

Estate agents – here's why your software needs to be cloud-based

You may have heard a lot about 'the cloud' in the last few years. In fact, it's become a bit of...

16 June 2016

From: Sponsored Content

Britain’s best letting agents

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

10 May 2016

From: Features

Five reasons to choose Gnomen as your software provider

Finding the right estate agency software supplier can be difficult and time-consuming. It's increasingly important to find a partner that suits your...

05 May 2016

From: Sponsored Content

Property Natter – why deposit protection schemes matter

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

15 April 2016

From: Features

Property Natter: the future of software

The days are getting longer, the sun is starting to appear on a more regular basis, Easter is just around the...

18 March 2016

From: Features

P’ing in a storm – why is the industry obsessed with price?

As any marketer will tell you, the marketing mix in its most basic form is made up of 4 P’s: Price,...

12 March 2016

From: Features

Housing reviews: A little less conversation, a little more action...

As we all know, Peter Redfern is critical to the future of the British housing market and.... What? Wait? You don’t know...

13 February 2016

From: Features

Will government push through 3% stamp duty surcharge despite consultation?

A letter from the Financial Secretary to the Treasury appears to suggest that the government is set on implementing the three...

12 February 2016

From: Breaking News

Knowing too much about property can be a disadvantage

Public relations used to be a minor part of estate agency, something only ‘the big boys’ paid for and with little...

30 January 2016

From: Features

Agents and conveyancers – It’s not rocket science

Wind back the clock a few years and the working relationships I had with most estate agents was productive, beneficial and...

02 October 2015

From: Features

Paralympian offers tips on viewings for visually-impaired

Paralympian Libby Clegg has set out recommendations that may provide food for thought for agents showing properties to buyers with visual...

22 September 2015

From: Breaking News

ASA bans agent's ad quoting customer recommendations

The Advertising Standards Authority has banned an advertisement by estate agency Redman Casey accusing it of misleading statements over customer recommendations...

16 September 2015

From: Breaking News

Almost a love-in from Which?

It’s always interesting when Which? produces a report that includes estate agency. It asked 1,990 people their views on buying and selling...

21 August 2015

From: Features

4 ways to make sure your agency gets noticed - by Nicola Jackson, Property Team Manager for telephone answering specialist Moneypenny

Everywhere we look there’s talk of the high numbers of agents clambering for our attention on the crowded high street. So...

17 June 2015

From: Sponsored Content

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