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KEYWORD "Recommendations" - 155 RESULTS
Phil Spencer advises agents: Save A Sale, Restore A Reputation!

There may well have been times in recent weeks when any agent would have been forgiven for wanting a break -...

21 June 2021

From: Breaking News

Sir Stelios backs easyProperty agent with no property experience

easyJet founder Sir Stelios Haji-Ioannou has given his personal backing to the newest recruit of online agency easyProperty - even though...

18 June 2021

From: Breaking News

Reviving the High Street – why a hybrid conveyancing offering is needed

“A hybrid offering, which serves customers of all needs and capabilities, is what we should all be working towards.” Following Aconveyancing opening...

12 June 2021

From: Features

Agents – getting to know you, getting to like you…

A recent survey run by mio revealed that almost 50% of home movers selected their estate agent because they liked them....

09 June 2021

From: Features

Sellers want traditional agency services more than WhatsApp - survey

A new survey of some 700 estate agency customers show that they want to get traditional services like High Street branches,...

27 May 2021

From: Breaking News

Capital Gains Tax and Property Sales - report calls for overhaul

A report by the Office of Tax Simplification on Capital Gains Tax has called for a series of changes. They include extending...

21 May 2021

From: Breaking News

Hybrid agency records its best-ever month for new enquiries

EweMove says it’s has just recorded its best-ever month for new enquiries from sellers. In April the hybrid - which is part...

21 May 2021

From: Breaking News

Government unveils new bid to push forward ‘commonhold’ concept

The government has set up a committee to push forward ideas on the collective form of homeownership known as commonhold. Housing Secretary...

14 May 2021

From: Breaking News

State of the property nation survey – what did we discover?

Our recent state of the property nation survey, which yielded nearly 350 responses from directors to junior negotiators, and many others...

14 April 2021

From: Breaking News

No short-term lets regulation for now - what could this mean for the PRS?

Licensing of the short-term lets sector in Scotland was due to be introduced next month. However, it was recently announced that...

03 April 2021

From: Features

Home-based agency lifestyle lures ex-Connells and Humberts veteran

A business that calls itself the UK’s first 24/7 home-based estate agency has announced a new franchisee.  Dorset-based Meyers Estate Agents was...

29 March 2021

From: Breaking News

The end of EPCs? Government told to scrap ‘outdated’ scheme

Energy Performance Certificates ought to be scrapped because they are outdated and not fit for purpose. That’s the view of an influential...

22 March 2021

From: Breaking News

Who runs the estate agent industry? Battle hots up

The Guild of Property Professionals is to offer a formal agency qualification as it goes increasingly on the offensive in a...

19 March 2021

From: Breaking News

Why top customer service is more important than ever in 2021

Later this year, on October 22, the ESTAS 2021 will take place in London. The glittering ceremony will welcome property professionals...

17 March 2021

From: Features

Capital Gains Tax reform could wreak huge damage on housing market

There’s a warning this morning that possible tax reforms to be unveiled next Monday could wreak huge damage on the property...

17 March 2021

From: Breaking News

Stamp duty holiday: how to keep your chain intact

Following the fluctuation of the property market during the UK’s first national lockdown, the industry was given a lifeline by the...

13 March 2021

From: Features

Working from home to remain a top priority for home movers

Over the last year, the majority of the UK workforce will have spent some time working from home as a result...

10 March 2021

From: Sponsored Content

Propertymark latest - “We have no further comment”

When it comes to communications, Propertymark could do with a lot fewer confidentiality agreements and a lot more transparency. And I...

20 February 2021

From: Features

Game Over for Propertymark? What future after shock resignations?

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

18 February 2021

From: Breaking News

Why automation could improve enforcement of PRS regulation

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

13 February 2021

From: Features

New Property Tax Grab: Wealth tax supporters repeat call for levy

A group that last year floated the concept of a one-off wealth tax - which would include taxing main homes as...

03 February 2021

From: Breaking News

Why are only 25% of estate agents in NAEA Propertymark?

Propertymark, combining both the National Association of Estate Agents and the Association of Residential Letting Agents, claims to speak for the...

25 January 2021

From: Breaking News

Property Natter: exclusive Q&A with Tim Balcon, Propertymark’s new CEO

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

16 January 2021

From: Features

Propertymark says it’s only agent body with influence on government

Propertymark is the only agency trade body with sufficient influence on, and links with, government to achieve major gains for the...

15 January 2021

From: Breaking News

RICS finance controversy: Surveyors’ chief insists action is being taken

The president of the Royal Institution of Chartered Surveyors insists that the organisation is acting on recommendations of a probe into...

12 January 2021

From: Breaking News

Agents split over viewings and office opening during Lockdown

Agents are sharply split over how they should operate during the current phase of the Coronavirus crisis.  In a poll of almost...

05 January 2021

From: Breaking News

What leaving the EU means for anti-money laundering legislation

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...

12 December 2020

From: Features

Exclusive - Agents' training and licensing latest from the chair of RoPA

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...

10 December 2020

From: Breaking News

Agents ‘are good at pretending they’re qualified’ says agency CEO

A London estate agency chief executive says agents "have become good at pretending that they are qualified and regulated when the...

08 December 2020

From: Breaking News

New industry regulator could use versions of TPO codes of practice

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

04 December 2020

From: Breaking News

Bring on agency regulation and training, say new industry chiefs

The agency industry’s new leaders for the coming year have expressed strong support for reform recommendations promoted by the Regulation of...

24 November 2020

From: Breaking News

Why the delay? Leasehold lobby presses government for action

A leasehold group has written to Housing Minister Chris Pincher pressing for an update on the government’s approach to reform for...

19 November 2020

From: Breaking News

Top 10 things to consider before picking rental payment PropTech

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

14 November 2020

From: Features

Tax Bombshell: CGT could double under new proposals

A report commissioned by the government suggests a doubling of Capital Gains Tax on profits from the sale of second homes. The government -...

12 November 2020

From: Breaking News

Does experience still count in estate agency?

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

31 October 2020

From: Features

Mandatory qualifications for agents “within two or three years”

The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...

29 October 2020

From: Breaking News

Regulation of Property Agents - update for industry expected today

A progress report on the Regulation of Property Agents recommendations will be made today by a key RoPA committee member, Mark...

28 October 2020

From: Breaking News

Reveal referral fees now and don’t wait for law change, says NAEA

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

05 October 2020

From: Breaking News

Agents MUST disclose referral fees, Trading Standards tells government

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

02 October 2020

From: Breaking News

Here's how mio can help agents comply with RoPA framework

As the review of the recommendations of the Regulation of Property Agents Working Group continues, Emily Hawthorne, mio Account Manager and...

01 October 2020

From: Sponsored Content

Top agent becomes growth and compliance head in franchise group

The Property Franchise Group has named high-profile industry veteran Eric Walker as managing director of Martin & Co (South and Scotland).  Walker...

21 September 2020

From: Breaking News

How will new mandatory survey standards improve the moving process?

From December, the new RICS Home Survey Standard will become mandatory for all RICS professionals undertaking home surveys. The below article explains...

02 September 2020

From: Features

Ex-Countrywide man launches “world’s most intelligent” portal

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

24 August 2020

From: Breaking News

Property Natter – what does agency look like Down Under?

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

15 August 2020

From: Features

Leaseholders advised not to wait for reform - it could take years

Wholesale reform of leasehold issues is still some years away, despite recent proposals by the Law Commission and pledges by the...

06 August 2020

From: Breaking News

Agency backs For Sale boards and wants lion’s share of the market

The debate over whether For Sale boards remain a valuable source of publicity has been in the headlines of late -...

31 July 2020

From: Breaking News

Regulation - is there a better way of becoming a better industry?

If a week is a long time in politics (an old phrase, for younger readers), then a year is a very long...

25 July 2020

From: Features

Code of Practice marks welcome progress for RoPA recommendations

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

25 July 2020

From: Features

“Busy Bodies!” - agent slams industry leaders writing code of conduct

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

21 July 2020

From: Breaking News

Regulation of Agents: consultation opens on new Code of Conduct

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

20 July 2020

From: Breaking News

Heard the one about the agent, the conveyancer and the surveyor?

Emma Vigus, managing director of sales progression platform mio, in discussion with key suppliers in the residential property industry on operating...

18 July 2020

From: Features

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

NAEA Propertymark chief executive to quit at the end of 2020

The chief executive of the National Association of Estate Agents, Mark Hayward, is to retire at the end of this year.  The...

03 July 2020

From: Breaking News

Code of Practice for Estate Agents set to change industry forever

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

01 July 2020

From: Breaking News

PropTech Today: another attempt at solving a problem that doesn't exist?

"New property website launches. Not immediately sure what it does differently, what its USP is or who will use it, but...

01 July 2020

From: Breaking News

Agency regulation: still no government action, one year on

The recommendations to regulate and train the estate agency industry put forward a year ago remain on the Housing Secretary’s desk...

30 June 2020

From: Breaking News

Jenrick - Why his scandals matter to agents

It may be that by the time you read this it’s all over for Robert Jenrick, the Secretary of State for...

27 June 2020

From: Features

Desk Shields & Social Distancing Signage from Kremer Signs

Social distancing will be part of our daily routine moving forward for the foreseeable future and if you run an estate...

04 June 2020

From: Sponsored Content

 Rightmove to enhance online viewing features in roll-out to agents

Rightmove has contacted all member agents saying it has enhanced its automated online viewing feature first introduced in April. As part of...

04 June 2020

From: Breaking News

RICS beefs up Anti-Money Laundering guide in light of Coronavirus

The Royal Institution of Chartered Surveyors has revised its Anti-Money Laundering guidance in the light of Coronavirus. It says the scale of...

26 May 2020

From: Breaking News

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

Housing minister drawing up plans for agents to resume work

Housing minister Chris Pincher is drawing up guidelines which could allow agents to return to something like normal working in the near...

03 May 2020

From: Breaking News

Property Natter: a week in the life of…agents in lockdown!

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

25 April 2020

From: Features

Let Us Open! Agency backs call for industry to lead UK out of lockdown

A regional agency has thrown its weight behind an independent report which says estate and lettings agents could lead the economy...

22 April 2020

From: Breaking News

Why negative reviews are the secret to success for agents

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

18 March 2020

From: Features

Property Natter - the do’s and don’ts of starting an agency in your twenties

There’s been a huge change in the way estate agencies operate in recent years, with far more focus on marketing properties...

14 March 2020

From: Features

Agent Qualifications: ‘Get On With It’ says architect of reform

The author of dramatic reform proposals for estate agents has given a clear message to ministers - Get On With It!  Lord...

09 March 2020

From: Breaking News

Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

PropTech Today: Why the Guild’s iBuyer move will be a struggle

This week I fly to Spain to present at a conference called Immotechnia. I am opening the conference with a 45-minute...

19 February 2020

From: Breaking News

Mandatory qualification legislation - an educator’s view

As residential sales and lettings professionals we are conditioned to adapt to change, it’s the nature of the profession. However, developments...

15 February 2020

From: Features

Controversial housing minister named as predecessor picks up thousands

The new housing minister is Christopher Pincher, who for the past decade has been Conservative MP for Tamworth having had a...

14 February 2020

From: Breaking News

Housing minister Esther McVey sacked by Boris Johnson

Esther McVey has been sacked as housing minister; she was the ninth housing minister in as many years. Her successor is the...

13 February 2020

From: Breaking News

Agents’ Compulsory Qualifications: politicians to meet group this week

The chair of the working group introducing mandatory examinations and qualifications for estate and letting agents says senior politicians will meet...

04 February 2020

From: Breaking News

All Change: new TA6 Property Information Form launches next week

The Law Society has announced that there will be a new TA6 Property Information Form launching next week, on Friday February...

31 January 2020

From: Breaking News

Every agent must pass qualification exams in ‘new era’

Some older estate agents may end up retiring when mandatory examinations and qualifications are introduced as there will be no ‘free...

28 January 2020

From: Breaking News

More reforms on their way as government ponders leasehold changes

The Law Commission has set out three ways to cut the cost that leaseholders have to pay to buy the freehold...

10 January 2020

From: Breaking News

What does the new RICS Home Survey Standard mean for agents?

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...

14 December 2019

From: Features

Home Logbooks, Property MOTs and agent regulation demanded by NAEA

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

05 November 2019

From: Breaking News

Boris and the house moving process - O Lucky Man!

There are many adjectives that can be applied to Boris Johnson, probably very few of them complimentary, but there’s one that...

26 October 2019

From: Features

Be tech-savvy and attentive to woo young buyers, agents advised

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

23 October 2019

From: Breaking News

Regulation will drive more consumers to DIY approach, says agency boss

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...

10 October 2019

From: Breaking News

MPs slam Help To Buy for aiding only those who could buy anyway

A report by the influential Public Accounts committee of MPs has been highly sceptical of the effectiveness of Help To Buy. It...

18 September 2019

From: Breaking News

Is mis-measurement of homes by agents the next PPI scandal?

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

17 September 2019

From: Breaking News

Referral Fees: government amends guide for buyers and sellers

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

09 September 2019

From: Breaking News

Property ‘social network’ portal prepares for formal launch this month

A portal which describes itself as a social network and which has been operating on a soft launch basis for many...

05 September 2019

From: Breaking News

The problem with estate agents is...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

05 September 2019

From: Features

Regulation of agents: government still pondering next steps

There’s been only a vague government response to the recommendations for an estate and lettings agency regulator. Last month the Regulation of...

12 August 2019

From: Breaking News

Stamp Duty campaign hots up: top bank wants incentive for downsizers

A report by Santander says stamp duty cuts should be used as incentives for older home owners to downsize and allow...

02 August 2019

From: Breaking News

Today may be final day in office for current housing minister

This may be the final full day in office for Kit Malthouse, the latest politician to occupy the short-term position of housing...

23 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

Government pledges to beef up anti-money laundering elements of new Bill

The government has published its response to an MPs’ committee’s comments on overseas buyers of properties in the UK - and...

19 July 2019

From: Breaking News

All Change: new regulator, licensing and qualifications proposed for agents

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

18 July 2019

From: Breaking News

Agents urged to ‘get ahead of the game’ on mandatory qualifications

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

18 July 2019

From: Breaking News

Radical reform for agency industry to be signed off by minister today

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

15 July 2019

From: Breaking News

New industry regulator and qualifications ‘in place within two years’

A new industry regulator is likely to be in place within two years according to the chair of the government’s Regulation...

11 July 2019

From: Breaking News

PropTech Today: Six property management firms worth knowing about

I want to take the time this week to look at an area of PropTech and real estate which is seeing...

26 June 2019

From: Breaking News

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

Why trusted partnerships are key for agents

When employing a new member of staff there are a lot of checks and balances put in place by any business...

19 June 2019

From: Features

Advertising tips: be big, bold and back it up

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

08 June 2019

From: Features

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

Replace stamp duty with tax on house sale profits, urges finance chief

An outspoken building society chief has taken the unusual step of calling for stamp duty to be replaced by capital gains...

23 May 2019

From: Breaking News

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

Quiz A Minister: send your questions on replacing leasehold with commonhold

In recent weeks our campaign to replace leasehold with commonhold has continued to gather momentum both in the press and across...

02 May 2019

From: Breaking News

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

Referral fees: new guidance to agents revealed by NTSEAT

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...

28 February 2019

From: Breaking News

Online agency looks to private sales because of Purplebricks and others

The regional agency MoveSelf, which set up in 2017 as an online estate agent, is shifting emphasis towards For Sale By...

05 February 2019

From: Breaking News

Happy New Year and every success - our wish from Estate Agent Today

As 2018 ticks away and 2019 beckons, it’s time for everyone at Estate Agent Today to wish you, your family and...

31 December 2018

From: Breaking News

Inside the new Regulation of Property Agents working party

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

24 November 2018

From: Features

Referral fees: agents must be more transparent, government says

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...

09 October 2018

From: Breaking News

Top London sales agents team up to form new buying service

Lucie Hirst and Delphine Colombo, two of Prime Central London’s most high profile sales agents, have combined forces to set up Hirst...

23 August 2018

From: Breaking News

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

If we’re to be taken seriously, our industry needs a Tsar says agency chief

A leading agency chief says the frequent churn of housing ministers means there is only one answer if our industry wants...

11 July 2018

From: Breaking News

No house price rises until 2023 - that's what left-wing think tank wants...

A left-leaning think tank is urging the Bank of England to manipulate the housing market to ensure house prices don’t rise...

11 July 2018

From: Breaking News

‘Word of mouth is better than reviews when choosing an agent’

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...

25 June 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

Are cultural stereotypes damaging the UK property sector?

100 years ago, 90% of the UK population rented a home. Today, that figure has flipped, and over two thirds are...

26 May 2018

From: Features

Ombudsman: few agent complaints compared to those over new homes

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

02 May 2018

From: Breaking News

Agents should educate first-time buyers now to gain clients for life

Given the level of resource and energy being put behind upping the number of first-time buyers in the UK, you might...

28 April 2018

From: Features

Warning issued about many years before leasehold reform becomes law

A leasehold reform campaigning group is warning that “it is likely to be many years” before promised leasehold reform becomes law. Leasehold...

24 April 2018

From: Breaking News

‘HMRC should work harder to get agents to abide by AML regulations’

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...

12 April 2018

From: Breaking News

Vast majority of sellers say local branch staff are key to selecting agent

The vast majority of sellers surveyed by a consumer group say rapport with branch staff in a locally-based office is important...

29 September 2017

From: Breaking News

Purplebricks: investment bank refutes allegation of bias against agency

A leading business consultancy which advises clients on investments has refuted a claim by a prominent media analyst that it is...

24 August 2017

From: Breaking News

Why Gnomen is a reliable software provider

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

15 August 2017

From: Sponsored Content

Regulators call for conveyancing to become more competitive, transparent

The Competition and Markets Authority has released a set of recommendations on how conveyancing, and other legal services, could be made...

03 July 2017

From: Breaking News

Savills wins Court of Appeal case and claims £150,000 commission fee

It has emerged that global property firm Savills won a case in the Court of Appeal, entitling them to claim an...

16 May 2017

From: Breaking News

New leasehold scandal? Retirement villages face clampdown

A two year investigation by the Law Commission has ended with a claim that some owners of leasehold retirement properties, and...

03 April 2017

From: Breaking News

Estate agents 'receive relatively few word-of-mouth recommendations'

People are more likely to give word-of-mouth recommendations for handyman services than recommend estate agents, according to a controversial poll. The survey...

03 April 2017

From: Breaking News

Survey shows website reviews are key for driving online agent leads

A survey of over 2,000 sellers who used online agency eMoov reveals that review websites were the overwhelmingly largest driver of...

20 March 2017

From: Breaking News

Redressing the balance: why we need more women in agency

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

18 March 2017

From: Features

How to develop a customer-winning reputation

One of the most sought-after tools in a marketing armoury is something that money can’t buy. Word-of-mouth recommendations. We are far...

17 March 2017

From: Sponsored Content

NIMBY-ism is waning as voters accept new homes are vital

Whisper it quietly but it appears that NIMBY-ism is on the wane as increasing numbers of voters are recognising the need...

07 February 2017

From: Breaking News

CMA to make conveyancers publish home-moving charges online

Conveyancers are to be told to publish the charges for their house-moving services in a bid to help consumers and to...

16 December 2016

From: Breaking News

Conveyancers reject government stance on leasehold sales reform

The Conveyancing Association says it is continuing to campaign to reform the leasehold transaction process, despite the government saying there is...

02 September 2016

From: Breaking News

Conveyancers want more transparency in leasehold transactions

The Conveyancing Association has set out recommendations to end what it claims are significant delays and overcharging taking place within the...

03 August 2016

From: Breaking News

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

Unpicking the new world of estate agency

It’s official; the estate agency business is tougher than ever. Contrary to perceptions that may exist amongst observers and even clients, the...

24 June 2016

From: Features

High-end agency woos retirees with quick-sale 'personal assistant'

Humberts is introducing what it calls a ‘personal assistant’ for retirees in a bid to woo the growing market of elderly...

24 June 2016

From: Breaking News

Estate agents – here's why your software needs to be cloud-based

You may have heard a lot about 'the cloud' in the last few years. In fact, it's become a bit of...

16 June 2016

From: Sponsored Content

Britain’s best letting agents

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

10 May 2016

From: Features

Five reasons to choose Gnomen as your software provider

Finding the right estate agency software supplier can be difficult and time-consuming. It's increasingly important to find a partner that suits your...

05 May 2016

From: Sponsored Content

Property Natter – why deposit protection schemes matter

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

15 April 2016

From: Features

Property Natter: the future of software

The days are getting longer, the sun is starting to appear on a more regular basis, Easter is just around the...

18 March 2016

From: Features

P’ing in a storm – why is the industry obsessed with price?

As any marketer will tell you, the marketing mix in its most basic form is made up of 4 P’s: Price,...

12 March 2016

From: Features

Housing reviews: A little less conversation, a little more action...

As we all know, Peter Redfern is critical to the future of the British housing market and.... What? Wait? You don’t know...

13 February 2016

From: Features

Will government push through 3% stamp duty surcharge despite consultation?

A letter from the Financial Secretary to the Treasury appears to suggest that the government is set on implementing the three...

12 February 2016

From: Breaking News

Knowing too much about property can be a disadvantage

Public relations used to be a minor part of estate agency, something only ‘the big boys’ paid for and with little...

30 January 2016

From: Features

Agents and conveyancers – It’s not rocket science

Wind back the clock a few years and the working relationships I had with most estate agents was productive, beneficial and...

02 October 2015

From: Features

Paralympian offers tips on viewings for visually-impaired

Paralympian Libby Clegg has set out recommendations that may provide food for thought for agents showing properties to buyers with visual...

22 September 2015

From: Breaking News

ASA bans agent's ad quoting customer recommendations

The Advertising Standards Authority has banned an advertisement by estate agency Redman Casey accusing it of misleading statements over customer recommendations...

16 September 2015

From: Breaking News

Almost a love-in from Which?

It’s always interesting when Which? produces a report that includes estate agency. It asked 1,990 people their views on buying and selling...

21 August 2015

From: Features

4 ways to make sure your agency gets noticed - by Nicola Jackson, Property Team Manager for telephone answering specialist Moneypenny

Everywhere we look there’s talk of the high numbers of agents clambering for our attention on the crowded high street. So...

17 June 2015

From: Sponsored Content

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