Archive

Agents should be given longer induction periods to avoid mistakes and retain staff, an industry trainer claims. Charlotte Jeffrey-Campbell, director of The...

As estate agents, it is important to make sure that your business is efficient and cost-effective. One of the ways to...

Do you need help to reach your target audience with the right content at the right time? Do you wish there...

Artificial Intelligence (AI) is already being used by the property industry and its impact is only set to grow. But while...

Essex property group Beresfords has honoured its staff during the brand’s summer awards. The party’s coveted Employee Of the Year; Best Sales...

Fine & Country has partnered with currency specialist Lumon to help clients with services such as international money transfers. Lumon has more...

The UK is on its rear - fact. Whilst many were breathing a sigh of relief after surviving a global pandemic,...

The only certainty at the moment is that we are living in a period of uncertainty. The challenges facing the property...

Housing Secretary Simon Clarke has left Cabinet after Rishi Sunak officially entered Downing Street as Prime Minister this morning. Clarke cited his...

Amid a cost-of-living crisis, not to mention the uncertainty of a post-Covid economy, real estate businesses across the UK don’t have...

Facebook has been a platform which has opened the door to those looking to advertise their services in exceptional ways. Digital...

Housing minister Stuart Andrew has become the latest minister to resign from the government. More than 15 government ministers and officials have...

Who are you and what does it say on your business card? I am Tom Cummuskey, I am the Sales & Marketing...

Law firm Taylor Rose MW has acquired a stake in proptech firm SlothMove in an effort to help combat property fraud. SlothMove...

You’re probably up to your neck at the start of a busy spring market but I’d hope there’s one thing most...

The last two years have been dramatic and decisive for many people and many businesses. Both have reassessed their work approaches...

Let’s begin with total transparency from this author: I believe there’s a place for Build To Rent in the wider portfolio...

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...

Creating a New Homes division could be a good way of expanding an agency business according to the head of a...

Estate agents are being advised to emphasise to customers that they are local experts. “Show [the public] that you really know your...

A former commercial director of Zoopla, who worked at the portal for 12 years, has been named as managing director of...

Century 21 UK is the first agency in the country to white label an app which covers transaction components from property...

It might be tempting during the pandemic to focus simply on the business, yet many agents have been turning their attention...

Who are you and what does it say on your business card? I am the General Manager of Ravensworth, which is what...

I remember so clearly in my Foxtons days, working as a lettings manager in Putney, that lettings, though less sexy than...

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

Purplebricks founders Michael and Kenny Bruce have revealed the name of their new property venture.  It’s to be called Boomin. There are still few specific...

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

The Federation of Independent Agents has announced its latest partnership offering exclusive services for members - it property recruitment firm The...

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

There has been scepticism across the industry as to the motives behind an unspecified number of lay-offs and permanent branch closures...

Your business may be growing quicker than you could ever imagine which is great when it comes to raising brand awareness....

It's been confirmed that Humberts has been sold for an undisclosed amount to a consortium of franchisees - and that the...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

Purplebricks has hired the Weber Shandwick PR firm to handle much of its non-investment related public relations. Weber Shandwick has its global...

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

The end of 2018 was a bit of a rocky time for online estate agents. Yet only a few years ago...

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

Emoov has this afternoon appointed administrators as a result of not being able to secure a buyer - the move had...

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

Today sees the first of a series of important deadlines which will determine the success of otherwise of Countrywide’s controversial rescue...

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

The rise and fall - and perhaps rise again - of Countrywide has been of enduring interest to the agency industry...

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...

Our recent roundtable on the government’s proposed ban on letting agent fees charged to tenants generated ten tips for growing your...

Our recent roundtable on the proposed ban on tenant fees generated ten tips for growing a lettings business. We’re exploring each tip in more...

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

Andrews Property Group has announced that Ronda Green, the group’s marketing director, died suddenly in hospital on January 3. Having previously worked...

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews.  Amazon, amongst...

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

Recently, I was speaking to the owner of a chain of estate agents which is thinking of refreshing its company image. They...

There seems to have been a seismic shift in recent years for companies to migrate everything ‘on brand’ online. However signage...

Loyalty Street W1, a service that sends cheques to householders which they can cash if they then use a nominated local...

Who are you? Ellie Hall. What does it say on your business card? Head of Acquisitions. You're on the hunt for acquisitions, what makes a...

Challenger portal OnTheMarket is “not attracting a meaningful audience or engaging with its users” and so is likely to fail according...

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

The chief executive of Zoopla has pledged that there will be no financial or other penalty exerted on agents who return...

Some 87 per cent of Zoopla members who bought discounted shares in the firm last year have made additional purchases this summer...

Members of Zoopla Property Group (ZPG) who purchased discounted shares ahead of the firm’s Initial Public Offering last June will have...