HAVING spent decades closely following the UK and American property markets, I’ve seen and read many reports comparing the two. But...
Archive
01 June 2024
From: Features
![Short induction periods are bad for agents – warning](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
Agents should be given longer induction periods to avoid mistakes and retain staff, an industry trainer claims. Charlotte Jeffrey-Campbell, director of The...
10 November 2023
From: Breaking News
![Why do agents outsource their calls](/upload/images/adv-2021/sponsored-content/Orca/Sponsored%20Content%20360x280.png)
As estate agents, it is important to make sure that your business is efficient and cost-effective. One of the ways to...
01 September 2023
From: Sponsored Content
![Mastering the Art of Perfect Timing](/upload/images/__thumbs/shutterstock_1041718081.jpg/shutterstock_1041718081__400x267.jpg)
Do you need help to reach your target audience with the right content at the right time? Do you wish there...
16 August 2023
From: Breaking News
![AI-driven CRM systems: transforming the property industry](/upload/images/RPT%20EAT%20Feature%200208.png)
Artificial Intelligence (AI) is already being used by the property industry and its impact is only set to grow. But while...
02 August 2023
From: Features
![Regional agency brand honours top performers](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
Essex property group Beresfords has honoured its staff during the brand’s summer awards. The party’s coveted Employee Of the Year; Best Sales...
14 July 2023
From: Breaking News
![Premium agency brand unveils foreign currency partnership](/upload/images/Shutterstock-only%20images/Property%20Market/ForeignMoney-400x310.png)
Fine & Country has partnered with currency specialist Lumon to help clients with services such as international money transfers. Lumon has more...
12 July 2023
From: Breaking News
![Could your company culture withstand a crisis?](/upload/images/Could%20your%20company%20culture%20withstand%20a%20crisis%20-%20weekend%20feature.png)
The UK is on its rear - fact. Whilst many were breathing a sigh of relief after surviving a global pandemic,...
29 April 2023
From: Features
![Five ways tech can help you challenge uncertainty in 2023](/upload/images/adv-2021/sponsored-content/ReapIT/DT%20360x280.png)
The only certainty at the moment is that we are living in a period of uncertainty. The challenges facing the property...
08 December 2022
From: Sponsored Content
![Simon Clarke quits as Housing Secretary](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/ParliamentView-400x310.jpg)
Housing Secretary Simon Clarke has left Cabinet after Rishi Sunak officially entered Downing Street as Prime Minister this morning. Clarke cited his...
25 October 2022
From: Breaking News
![How estate agents can show they're serious about cutting their carbon footprint](/upload/images/Energy%20and%20Green%20Homes/Green%20Cities-400x310.png)
Amid a cost-of-living crisis, not to mention the uncertainty of a post-Covid economy, real estate businesses across the UK don’t have...
10 September 2022
From: Features
![How to get the best return on investment from Facebook ads](/upload/images/Today%20Site%20Images/TheValPal%20Network%20July%20Feature-400x310.png)
Facebook has been a platform which has opened the door to those looking to advertise their services in exceptional ways. Digital...
09 July 2022
From: Features
![Cabinet chaos: Housing minister resigns as Johnson clings on](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/HousesofParliament-3-400x310.jpg)
Housing minister Stuart Andrew has become the latest minister to resign from the government. More than 15 government ministers and officials have...
06 July 2022
From: Breaking News
![Tom Cummuskey, Sales & Marketing Manager at Kremer Signs](/upload/images/adv-2021/60-second-interview/Kremer%20Signs/400x310%20tom.png)
Who are you and what does it say on your business card? I am Tom Cummuskey, I am the Sales & Marketing...
29 June 2022
From: 60 Second Interview
![Law firm backs home moving proptech to help tackle fraud](/upload/images/library/AI-PropTech-400x310.jpg)
Law firm Taylor Rose MW has acquired a stake in proptech firm SlothMove in an effort to help combat property fraud. SlothMove...
14 April 2022
From: Breaking News
![Phil Spencer - it's time to dump gazumping](/upload/images/Site%20logos/PhilSpencer-EAT-LAT-2020-400x310.jpg)
You’re probably up to your neck at the start of a busy spring market but I’d hope there’s one thing most...
07 April 2022
From: Breaking News
![The rise of outsourcing in Estate Agency](/upload/images/Shutterstock-only%20images/Rental%20Market/MillenialAgents1-400x310.png)
The last two years have been dramatic and decisive for many people and many businesses. Both have reassessed their work approaches...
08 January 2022
From: Features
![Build To Rent - why is it so cold and unfriendly?](/upload/images/BTR%2C%20PBSA%2C%20Co-living/BTR-Block-400x310.jpg)
Let’s begin with total transparency from this author: I believe there’s a place for Build To Rent in the wider portfolio...
27 November 2021
From: Features
![Why trust is the strongest tool for agents in 2022](/upload/images/Housing%20Market%20%26%20Property%20Images/MillennialAgents-2020-400x310.jpg)
Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...
20 November 2021
From: Features
![New Homes diversification can help agencies expand, says top agent](/img/default/eat.png)
Creating a New Homes division could be a good way of expanding an agency business according to the head of a...
21 July 2021
From: Breaking News
![Agents told to emphasise their local expertise to win business](/img/default/eat.png)
Estate agents are being advised to emphasise to customers that they are local experts. “Show [the public] that you really know your...
09 July 2021
From: Breaking News
![Boomin reveals yet another senior management figure](/img/default/eat.png)
A former commercial director of Zoopla, who worked at the portal for 12 years, has been named as managing director of...
14 June 2021
From: Breaking News
![Agency is UK’s first to white-label sales-streamlining app](/img/default/eat.png)
Century 21 UK is the first agency in the country to white label an app which covers transaction components from property...
04 May 2021
From: Breaking News
![Letting agents unite to support others during the pandemic](/img/default/eat.png)
It might be tempting during the pandemic to focus simply on the business, yet many agents have been turning their attention...
06 March 2021
From: Features
![Graeme Edwards, General Manager at Ravensworth](/img/default/eat.png)
Who are you and what does it say on your business card? I am the General Manager of Ravensworth, which is what...
28 January 2021
From: 60 Second Interview
![PropTech Today: Using technology to underpin your lettings division](/img/default/eat.png)
I remember so clearly in my Foxtons days, working as a lettings manager in Putney, that lettings, though less sexy than...
04 November 2020
From: Breaking News
![Electronic signatures are helping agents to weather the 2020 storm](/img/default/eat.png)
2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...
17 October 2020
From: Features
![Property Natter – what does agency look like Down Under?](/img/default/eat.png)
In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...
15 August 2020
From: Features
![Revealed: What today's renters want, need and expect](/img/default/eat.png)
Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...
15 August 2020
From: Features
![Purplebricks founders reveal name of new ‘portal’ project](/img/default/eat.png)
Purplebricks founders Michael and Kenny Bruce have revealed the name of their new property venture. It’s to be called Boomin. There are still few specific...
22 July 2020
From: Breaking News
![Property Natter: what will property conferences and events of the future look like?](/img/default/eat.png)
Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...
18 July 2020
From: Features
![Independent Agents group links up with recruitment specialists](/img/default/eat.png)
The Federation of Independent Agents has announced its latest partnership offering exclusive services for members - it property recruitment firm The...
13 July 2020
From: Breaking News
![PropTech is the key to dealing with post-lockdown surge](/img/default/eat.png)
The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...
03 June 2020
From: Features
![Spicerhaart under fire for “inhumane” and “disgraceful” sackings](/img/default/eat.png)
There has been scepticism across the industry as to the motives behind an unspecified number of lay-offs and permanent branch closures...
23 March 2020
From: Breaking News
![Standardise processes across multiple branches in 3 easy steps](/img/default/eat.png)
Your business may be growing quicker than you could ever imagine which is great when it comes to raising brand awareness....
11 March 2020
From: Features
![Humberts bought by consortium of franchise owners](/img/default/eat.png)
It's been confirmed that Humberts has been sold for an undisclosed amount to a consortium of franchisees - and that the...
24 January 2020
From: Breaking News
![Delivering client care with a wow – the case for outsourcing](/img/default/eat.png)
Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features
![Technology can give letting agents new life instead of a slow death](/img/default/eat.png)
No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...
30 November 2019
From: Features
![Why it’s time to unify your communications](/img/default/eat.png)
You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...
06 November 2019
From: Features
![Purplebricks hires PR firm that aims to fuel fandom](/img/default/eat.png)
Purplebricks has hired the Weber Shandwick PR firm to handle much of its non-investment related public relations. Weber Shandwick has its global...
21 June 2019
From: Breaking News
![The features a good responsive website needs to include](/img/default/eat.png)
Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...
24 April 2019
From: Features
13 March 2019
From: Features
![Why agents need smart review platforms to improve customer experience](/img/default/eat.png)
Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...
06 February 2019
From: Features
![How can estate agents build their online reputation?](/img/default/eat.png)
When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features
![What do modern renters want from letting agents?](/img/default/eat.png)
The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...
05 December 2018
From: Features
![Emoov finally appoints administrators - the full email to staff](/img/default/eat.png)
Emoov has this afternoon appointed administrators as a result of not being able to secure a buyer - the move had...
03 December 2018
From: Breaking News
![Property Natter: 5 things you should be doing this Christmas](/img/default/eat.png)
Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...
01 December 2018
From: Features
![Countrywide fat cats: crunch day for agency group's rescue deal](/img/default/eat.png)
Today sees the first of a series of important deadlines which will determine the success of otherwise of Countrywide’s controversial rescue...
17 August 2018
From: Breaking News
![I know the secret behind Purplebricks, says industry newcomer](/img/default/eat.png)
A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...
26 July 2018
From: Breaking News
![Tom Cummuskey, Sales & Marketing Manager at Kremer Signs](/img/default/eat.png)
Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...
27 June 2018
From: 60 Second Interview
![The future for Countrywide - Paul Creffield interview](/img/default/eat.png)
The rise and fall - and perhaps rise again - of Countrywide has been of enduring interest to the agency industry...
12 May 2018
From: Features
![Foxtons profits and sales drop - but much better figures from Connells](/img/default/eat.png)
Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...
28 February 2018
From: Breaking News
![Five things you should know about data mining](/img/default/eat.png)
Our recent roundtable on the government’s proposed ban on letting agent fees charged to tenants generated ten tips for growing your...
08 July 2017
From: Features
![Reviewing your business objectives – five top tips](/img/default/eat.png)
Our recent roundtable on the proposed ban on tenant fees generated ten tips for growing a lettings business. We’re exploring each tip in more...
20 May 2017
From: Features
![Redressing the balance: why we need more women in agency](/img/default/eat.png)
Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace. I have three...
18 March 2017
From: Features
![Marketing director of leading estate agency group dies suddenly](/img/default/eat.png)
Andrews Property Group has announced that Ronda Green, the group’s marketing director, died suddenly in hospital on January 3. Having previously worked...
10 January 2017
From: Breaking News
![How to spot fake estate agent reviews](/img/default/eat.png)
2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews. Amazon, amongst...
03 December 2016
From: Features
![How to win more customers using word of mouth](/img/default/eat.png)
A client recently told me how much their estate agency spends on advertising and marketing every year. It wasn’t pennies, and even...
22 July 2016
From: Features
![How excellent branding can help estate agents stand out in a crowd](/img/default/eat.png)
Recently, I was speaking to the owner of a chain of estate agents which is thinking of refreshing its company image. They...
15 April 2016
From: Features
![Top 5 Reasons Why Signage Still Matters](/img/default/eat.png)
There seems to have been a seismic shift in recent years for companies to migrate everything ‘on brand’ online. However signage...
27 January 2016
From: Sponsored Content
![Firm paying vendors up to £800 now raising £5m to expand](/img/default/eat.png)
Loyalty Street W1, a service that sends cheques to householders which they can cash if they then use a nominated local...
23 November 2015
From: Breaking News
![Ellie Hall, Head of Acquisitions, LSL Property Services](/img/default/eat.png)
Who are you? Ellie Hall. What does it say on your business card? Head of Acquisitions. You're on the hunt for acquisitions, what makes a...
26 October 2015
From: 60 Second Interview
![OnTheMarket fails on visitor-numbers and consumer-loyalty says eMoov](/img/default/eat.png)
Challenger portal OnTheMarket is “not attracting a meaningful audience or engaging with its users” and so is likely to fail according...
20 October 2015
From: Breaking News
![How ‘lush’ is your CRM?](/img/default/eat.png)
It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...
02 October 2015
From: Features
![Alex Chesterman Q & A: The Results (Part II)](/img/default/eat.png)
Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...
16 September 2015
From: Features
![No penalty for agents returning from OTM says portal chief](/img/default/eat.png)
The chief executive of Zoopla has pledged that there will be no financial or other penalty exerted on agents who return...
16 September 2015
From: Breaking News
![£5m windfall for share-buying Zoopla agents](/img/default/eat.png)
Some 87 per cent of Zoopla members who bought discounted shares in the firm last year have made additional purchases this summer...