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KEYWORD "Fines" - 120 RESULTS
Anti-Money Laundering: FCA criticised over lack of enforcement

The Financial Conduct Authority (FCA) has been criticised for its lack of enforcement of anti-money laundering (AML) legislation so far in...

18 September 2020

From: Breaking News

Which Virtual Tour? A closer look at the differences

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...

03 September 2020

From: Sponsored Content

Victim of notorious agency price fixing hits out at lack of refund

One of the victims of a notorious estate agency price fixing cartel has spoken out against one of the offenders.  Christina Davis...

01 September 2020

From: Breaking News

Record number of property firms suffer ‘Red Flag’ financial distress

There’s a record number of property industry companies, including agencies, in financial distress according to the latest Red Flag alert monitor. The...

27 July 2020

From: Breaking News

Sales progression – Why? How? Let’s get better

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

27 June 2020

From: Features

Losing control of client money poses serious risks for letting agents

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

20 June 2020

From: Features

Another agency chief targeted by CMA for future disqualification

The Competition and Markets Authority - which yesterday announced it had disqualified two estate agency directors for their parts in a...

16 June 2020

From: Breaking News

Demand and sales agreed both soaring - but may not last, warns Zoopla

There’s been a strong rebound in demand for homes and an “unprecedented” bounce in new sales agreed according to Zoopla. The portal...

10 June 2020

From: Breaking News

Property Natter: a week in the life of…agents in lockdown!

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

25 April 2020

From: Features

Change - The key to unlocking demand after the lockdown

If it’s really the case that estate agents’ offices could be in the category of High Street premises first allowed to...

18 April 2020

From: Features

Agency cartel scandal - watchdog wants agent directors disqualified

The Competitions and Markets Authority has started court proceedings seeking the disqualification of two estate agency directors over a price fixing...

31 March 2020

From: Breaking News

Transaction times slashed and fall-throughs cut by new agents toolkit

The National Association of Estate Agents has launched its Sales Protocol Toolkit, in a bid to reduce fall-throughs and dramatically improve...

28 February 2020

From: Breaking News

Confirmed: Countrywide admits ‘mega merger’ talks with LSL underway

Countrywide and LSL Property Services have this morning confirmed that talks are underway about a possible mega-merger. This confirms the speculation yesterday that...

24 February 2020

From: Breaking News

Agents warned on GDPR compliance after huge £12.4m fine

The National Association of Estate Agents is warning UK agents to take stock of their data collection and retention procedures following...

02 December 2019

From: Breaking News

Why is compliance a growing issue for letting agents?

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

30 November 2019

From: Features

PropTech Today: What is the point of industry collaboration? It’s a risk, surely?

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...

09 October 2019

From: Breaking News

Cyber security - industry professionals feel unprepared for attacks

Property professionals are increasingly worried about the threat of cyber attacks, according to new research. Some 41% of 'real estate professionals from...

03 October 2019

From: Breaking News

LonRes snaps up anti-money laundering training and compliance service

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...

01 October 2019

From: Breaking News

OnTheMarket boss tells agents not to increase Rightmove exec bonuses

A note sent out by OnTheMarket chief executive Ian Springett has suggested that the way estate agents work may directly lead...

30 July 2019

From: Breaking News

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

PropTech Today: Rightmove fails to understand first rule of innovation

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

17 July 2019

From: Breaking News

Many estate agencies at risk over data security, claims IT firm

An IT firm says small and medium-sized estate agencies without the infrastructure of large corporates are putting themselves and their customers...

21 May 2019

From: Breaking News

Child's Play! - Kids take over running an agency office

Franchise giant Hunters is to be the subject of a Channel 4 TV show on air this evening at 8pm.  When I...

16 May 2019

From: Breaking News

The problems with incentivising downsizing through stamp duty

The issue of ‘intergenerational fairness’ has been raised in recent weeks, some might say somewhat ironically by a House of Lords’...

04 May 2019

From: Features

ESTAS organisers reveal their guide to the big day…it’s just next week

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...

02 May 2019

From: Breaking News

Proceedings against ‘fees cartel’ agent dropped after he accepts disqualification

Proceedings against an estate agent at the centre of a fees cartel case have been dropped following his agreement not to stand as...

30 April 2019

From: Breaking News

Purplebricks named one of Britain’s 20 ‘most relevant brands’

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...

09 April 2019

From: Breaking News

AML Fines for estate agents published

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

13 March 2019

From: Sponsored Content

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

MPs want agents views on anti-money laundering after shock HMRC swoop

HM Revenue & Customs has issued more details of its bid to encourage estate agents to combat money laundering in the...

05 March 2019

From: Breaking News

Countrywide hit with £215,000 fine in HMRC swoop on agents

It’s been revealed that Countrywide has been hit with a £215,000 fine as part of a swoop by HMRC cracking down...

04 March 2019

From: Breaking News

Rightmove and Zoopla agree - the market's slowing gradually

Both major portals have this morning revealed more evidence of a gently slowing housing market. The average time to sell a property...

27 February 2019

From: Breaking News

Case Study: Noise issue could cost agent £9000

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

16 January 2019

From: Sponsored Content

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

Londoners cash in their equity and spend £30 billion on homes across the UK

Londoners paid some £30 billion on homes elsewhere in the UK this year - the highest amount since 2007. A report from...

27 December 2018

From: Breaking News

Action pledged on mobile homes - but government gives no timetable

The government says mobile home residents are to receive greater protection from dishonest site owners seeking to make a profit at...

23 October 2018

From: Breaking News

A new scandal? Investigation into estate agents likely to report in New Year

The Competitions and Markets Authority says the result of its latest probe into estate agencies’ possible infringement of the Competition Act...

08 October 2018

From: Breaking News

Agents warned not to underestimate anti-money laundering and GDPR

Estate agents have been warned that underestimating their legal obligations when it comes to anti-money laundering (AML) could see an increase...

07 September 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

Agents' fees cartel : investigation blows the lid on how it was planned

A disciplinary investigation by the Royal Institution of Chartered Surveyors has blown the lid on the infamous fee-fixing cartel scandal involving estate...

20 July 2018

From: Breaking News

GDPR Weekly: How should agents deal with security breaches?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

10 July 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Purplebricks: the 25 questions asked of its customers

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

20 April 2018

From: Breaking News

Everything you ever needed to know about The ESTAS 2018....

It’s under two weeks to The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash in...

09 April 2018

From: Breaking News

'Lack of clarity' concern over latest anti-money laundering rules

A technology company says that despite government attempts to eradicate money laundering in property transactions, agents and other industry professionals have been left...

06 April 2018

From: Breaking News

Average agency fine for AML non-compliance is £12,000

A survey suggests that the average fine incurred by estate agents for apparent non-compliance with anti-money laundering regulations is £11,842. Research by...

04 April 2018

From: Breaking News

Agents Do Charity - climbing, bidding, and most of all fund-raising...

So here’s another week’s great work being done by colleagues in our industry - and we’re very pleased to salute them. Everybody...

16 March 2018

From: Breaking News

Building a new website for your agency: local vs specialist

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...

21 February 2018

From: Features

First time buyers 'may be paying more because of stamp duty change'

The Mortgage Advice Bureau says early evidence suggests typical first time buyers are now spending more following the effective scrapping of stamp...

31 January 2018

From: Breaking News

Agents fined hundreds of thousands but they're not made public, claims NAEA

Estate agents have been hit with six- and seven-figure fines under new anti-money laundering and anti-tax evasion regulations according to the...

22 January 2018

From: Breaking News

Stamp duty change hasn't boosted first time buyer demand - RICS

An overwhelming 86 per cent of RICS members questioned in a survey claim they have seen no increase in interest from...

18 January 2018

From: Breaking News

GDPR: new warning about data security, including job applications

There’s a new warning being issued for estate agents and all other businesses to ensure they are prepared for the General...

05 January 2018

From: Breaking News

Stamp Duty: mystery surrounds PM's 16,000 first timers helped claim

Mystery surrounds a claim made by Prime Minister Theresa May that the stamp duty changes for first time buyers made in...

04 January 2018

From: Breaking News

Property industry reacts to the Autumn Budget

Earlier this week, Chancellor Philip Hammond delivered the Autumn Budget with a strong focus on housing.  The decision to cut stamp duty...

25 November 2017

From: Features

Stamp duty change - government defines 'the first time buyer'

The government has defined the ‘first time buyers’ who will benefit from its immediate scrapping of stamp duty for FTB purchases...

23 November 2017

From: Breaking News

PropTech Today: How Augmented Reality has gone from zero to hero

As Augmented Reality (AR) and Microsoft’s Hololens showcase the finest in modern architecture, it’s time for me to think again about...

22 November 2017

From: Breaking News

Selling ‘off-grid’: helping agents with alternative fuels

In the UK, there are over 3.9 million homes situated in off-grid areas with no access to mains gas, so it’s...

11 November 2017

From: Features

Agents facing biggest change in history of data protection regulation

A roadshow is being launched to help the industry tackle what is being described as “the biggest change to affect estate...

06 November 2017

From: Breaking News

Consultation isn’t a substitute for action

Another week, yet more consultations - the agency industry can’t complain about not being asked for its views recently. The latest were on...

21 October 2017

From: Features

All you need to know about The ESTAS Conveyancer Awards

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place.   The organisers have issued a ‘what...

10 October 2017

From: Breaking News

Warning: Don’t fall foul of competition rules after CMA fines

The decision by the Competition and Markets Authority (CMA) to fine five estate agents for engaging in a price fixing cartel has...

07 October 2017

From: Features

SOS: are you a business in distress?

Despite the fact that eight out of 10 statistics are reportedly made up (if you can believe that figure), I bet...

02 September 2017

From: Features

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Agents Do Charity - the 'Summer... What Summer?' edition

Let’s face it - summer seems to be on holiday itself, if the weather in the UK is anything to go...

11 August 2017

From: Breaking News

Agency banned from using advert suggesting it had traditional office

The Advertising Standards Authority has banned an advertisement which suggested that the firm behind it had “a physical office ... in...

19 July 2017

From: Breaking News

New warning to agents that data law change could prove costly

For the second time in two weeks, experts are warning that new data protection laws could seriously disrupt the agency industry...

18 July 2017

From: Breaking News

Agents Do Charity - the Game, Set and Match edition...

The start of Wimbledon means we’re reaching peak summer - even if the weather suggests otherwise. But distractions like sporting events...

30 June 2017

From: Breaking News

Lib Dems change name of their 'mock estate agency'

If a political party wants to run a country, it’s probably a good idea that it shows it can at least...

05 June 2017

From: Breaking News

High Rollers - Connells Group take 100 on all-expenses-paid trip to Monaco

Over 100 so-called Top Achievers from across Connells Group’s Sequence and Connells estate agencies have been taken by the company on...

24 May 2017

From: Breaking News

Reviewing your business objectives – five top tips

Our recent roundtable on the proposed ban on tenant fees generated ten tips for growing a lettings business. We’re exploring each tip in more...

20 May 2017

From: Features

It's ESTAS week - and you can still be there on the big day...

There are only a few days to go before The ESTAS - the biggest event in the awards calendar for agents,...

08 May 2017

From: Breaking News

Two weeks to go... Your essential guide to The ESTAS 2017!

One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...

27 April 2017

From: Breaking News

Two more years of government pain for the industry

My apologies if this causes you to break your Easter egg with a little too much aggression, but I reckon the...

15 April 2017

From: Features

Council imposes 49 fines on agents leaving up 'old' boards

A London council has issued 49 fines to estate and letting agents in the first two months of a crackdown that...

07 April 2017

From: Breaking News

New agents group seeks 'pre-launch' members - and says it may float

The Charter for Independent Estate and Letting Agents has started its ‘pre-launch’ membership drive - and says it ultimately want to...

04 April 2017

From: Breaking News

Conveyancing: Market problems relate to flawed system, not staff

The publication of our Strategic Plan, ‘Building the framework for the future’, met with an anticipated degree of positive and not-so-positive...

01 April 2017

From: Features

Property hotspots: Manchester, Liverpool and Preston

The property market in northern England, supported in part by the Northern Powerhouse concept, has attracted a lot of media attention,...

24 March 2017

From: Features

Why estate agents need to take compliance seriously

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...

14 March 2017

From: Sponsored Content

Agent fined by CMA says responsible partner 'acted alone'

One of the four estate agents fined by the Competition and Markets Authority (CMA) for price-fixing has spoken about the details...

07 March 2017

From: Breaking News

Agents operating in cartels: CMA promises more action if required

The Competition and Markets Authority has now fined agents over £1m in two landmark cases concerning price-fixing - and it says...

03 March 2017

From: Breaking News

Four estate agents pay £370,000 after admitting price-fixing

Four Somerset estate agents have agreed to pay fines totalling over £370,000 to the Competition and Markets Authority, after admitting illegal price-fixing.   The...

02 March 2017

From: Breaking News

Is building homes in factories the solution to the housing crisis?

The chronic shortage of housing supply in the UK relative to demand has been a national issue for decades. The Government...

11 February 2017

From: Features

Council's For Sale/To Let board fines come into effect tomorrow

A controversial scheme in a London borough, limiting the size and duration of letting and estate agents’ boards on display, comes...

31 January 2017

From: Breaking News

Councils serving Fixed Penalties on agents leaving up For Sale boards

A number of local authorities are now serving £100 or £120 fixed penalty notices on estate agents who display For Sale...

23 January 2017

From: Breaking News

Leave it out! Top TV hardman heads today's Christmas agency pictures...

With under a fortnight left before Christmas your photographs have been coming thick and fast - but today we start with...

12 December 2016

From: Breaking News

Compliance update: Immigration Act 2016

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016.    The soundbite...

09 December 2016

From: Features

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Property Natter: Q & A with Glenn Ackroyd

This week we have the Head Shepherd of EweMove, Glenn Ackroyd, in the hotseat. He’s been co-owner of EweMove Sales and Lettings,...

30 September 2016

From: Features

Agency hit with fine for 'false advertising'

An estate agency has been fined by a local authority for putting up a 'Sold' board outside a house more than...

22 September 2016

From: Breaking News

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Former Wonga exec sets up London property crowdfunding platform

Another crowdfunding platform has launched, encouraging investors to buy a share in a property - in this case, a prime London...

29 July 2016

From: Breaking News

Agents Do Charity ... in a Phew, What A Scorcher week...

It’s been hot, hot, hot this week - but that's not deterred many in our industry from helping those in need...

22 July 2016

From: Breaking News

CMA says agents' cartel fine of £735,000 was comparatively small

A fine of £735,000 imposed on an association of estate and letting agents and a local newspaper publisher has been described...

18 July 2016

From: Breaking News

ETSOS Respond to Government’s anticipated “Call for Evidence” on improving the conveyancing process

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

06 July 2016

From: Sponsored Content

City analyst disputes Purplebricks' claim of 77 per cent conversion rate

One of the most respected City analysts of the changing residential sales industry says Purplebricks’ business model is worth admiring -...

17 June 2016

From: Breaking News

How do you comply with money laundering regulations?

A fair amount of scaremongering has been going on when it comes to money laundering checks, with the eye-watering fines issued...

14 June 2016

From: Sponsored Content

Time to stick it up: Agents still not complying with transparency law

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

20 May 2016

From: Features

Seven unanswered questions about the OTM/CMA affair

By accident or design, the PR machine at OnTheMarket was beefed up last week.  Just as well. With the portal still reeling...

23 April 2016

From: Features

OnTheMarket and CMA: agency director says portal choice was independent

One of the directors of Agents’ Mutual, parent body of portal OnTheMarket, has told Estate Agent Today that his firm does...

22 April 2016

From: Breaking News

How excellent branding can help estate agents stand out in a crowd

Recently, I was speaking to the owner of a chain of estate agents which is thinking of refreshing its company image. They...

15 April 2016

From: Features

Sleazy does it: why estate agency needs to get a better look

It’s all too easy to look sleazy in the eyes of a sceptical world, and there’s a danger right now that...

08 April 2016

From: Features

Buying in 2020 means Google and Facebook, not just Rightmove and Zoopla

A fascinating report commissioned by online agency easyProperty has given the lowdown on what house buying might be like in 2020...

24 March 2016

From: Breaking News

Fines imposed on agencies boycotting top property portal (but not in UK)

Here’s a story with more than a little in common with Britain’s own property portal wars. A long-running legal saga between Danish...

11 March 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Could you be risking a fine?

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...

18 December 2015

From: Features

Why do agents have an unfavourable reputation among the public?

Last week, on the latest series of The Apprentice, Lord Sugar threw his teams into the London property market.  As expected, Twitter...

11 December 2015

From: Features

Property Natter: the end of an era

It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...

04 December 2015

From: Features

Most agents don't check vendor-neighbour disputes - claim

An insurance company claims that around 60 per cent of estate agents do not check with their vendor clients about disputes...

10 November 2015

From: Breaking News

Agents’ Mutual’s latest ‘letter of intent’: what’s in it for agents?

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

09 October 2015

From: Features

Sheffield: an example of how a local authority can enforce compliance

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

25 September 2015

From: Features

Cartel query sent to Country Life publisher over OTM link

Time Inc, the owner and publisher of Country Life, has received a query from the founder of the Independent Network of...

02 September 2015

From: Breaking News

Why agents need to do their ‘right to rent’ homework

Stories of migrants attempting to make their way to the UK are now a daily feature in our news bulletins and...

28 August 2015

From: Features

CMA estate agents' fine a 'highlight of the year'

The fines issued by the Competition and Markets Authority on a local association of estate agents and three of its members...

23 July 2015

From: Breaking News

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

CMA tweets out warnings to agents over trade group rules

The Competition and Markets Authority has used Twitter to inform agents of the risks of joining trade assocaitons with loosely-worded or...

22 June 2015

From: Breaking News

It's time for OTM to drop the exclusivity rule

Yesterday we heard about the letter from the CMA warning agents about anti-competitive behaviour. Today, in a scoop for Estate Agent...

04 June 2015

From: Features

Landlords must register old tenancy deposits – now!

In 2007, the government introduced a compulsory deposit protection scheme as part of the Housing Act 2004 to help protect tenants...

22 May 2015

From: Features

Mansion tax 'forces 120,000 to revalue homes'

Around 120,000 home owners will have to spend around £110m to revalue their homes if Labour’s mansion tax policies come into...

22 April 2015

From: Breaking News

Zero Deposit Zero Deposit Zero Deposit