In this latest video interview, exclusively for EAT and LAT readers, Estate Agent Today's Lee Dahill chats with Mike Dawson from...
Archive
![PropTech Today: pros and cons of a tech-led approach to compliance](/upload/images/Site%20logos/ProptechToday-1-400x310.png)
The growing number of lettings sector rules is a hotly debated issue, while the sales sector has been seeing its own...
01 September 2021
From: Breaking News
![Two years on - how can agents comply with the Tenant Fees Act?](/img/default/eat.png)
It’s nearly two years since The Tenant Fees Act came into force for tenancies in England. On 1 June 2019 it...
19 May 2021
From: Features
![Why automation could improve enforcement of PRS regulation](/img/default/eat.png)
It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...
13 February 2021
From: Features
![Branch closures and Covid lead to big LSL revenue slump](/img/default/eat.png)
Revenues have slumped by 18 per cent at LSL Property Services, the corporate which boasts Your Move and Reeds Rains and...
14 December 2020
From: Breaking News
![What happens after the Tenant Fees Act transition period ends?](/img/default/eat.png)
In these unprecedented times, Tenancy Deposit Scheme (TDS) aims to reassure letting agents, landlords and tenants on any legislative changes, relating...
06 May 2020
From: Features
![A new Housing Minister - what does it mean for the PRS?](/img/default/eat.png)
Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...
22 February 2020
From: Features
![New on the block - how interest in block management is evolving](/img/default/eat.png)
It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...
28 December 2019
From: Features
![Technology can give letting agents new life instead of a slow death](/img/default/eat.png)
No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...
30 November 2019
From: Features
![No mention of EweMove performance in latest TPFG trading statement](/img/default/eat.png)
The Property Franchise Group has issued a trading statement that is upbeat on lettings but warns that the sales market has...
21 November 2019
From: Breaking News
![The next generation of renters - are you ready to find them a home?](/img/default/eat.png)
You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...
13 November 2019
From: Features
![Foxtons income drops again thanks to Brexit and fees ban](/img/default/eat.png)
Foxtons' latest trading statement shows another fall in sales revenue - but this time lettings income is down too. In an announcement...
31 October 2019
From: Breaking News
![Targeting the right landlords for post-fees ban success](/img/default/eat.png)
We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...
02 October 2019
From: Features
![Hunters branch network hits 200 with emphasis on IT and local expertise](/img/default/eat.png)
Franchise giant Hunters says its branch network has now hit 200 following a spate of acquisitions in the first half of...
06 September 2019
From: Breaking News
![Professional client account solutions for modern letting agents](/img/default/eat.png)
Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...
05 September 2019
From: Sponsored Content
![The importance of high quality referencing](/img/default/eat.png)
It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...
07 August 2019
From: Features
![New Regulator: Countrywide welcomes reform but warns it’ll be tough](/img/default/eat.png)
Countrywide has thrown its weight behind the proposals for a new single industry-wide regulator taking on the roles of Trading Standards...
05 August 2019
From: Breaking News
![Tenant fees ban – post-apocalyptic or the dawn of a new age?](/img/default/eat.png)
Sometimes having prior knowledge of a stressful event can be more stressful than the event itself, just look at Brexit for...
24 July 2019
From: Features
![Today may be final day in office for current housing minister](/img/default/eat.png)
This may be the final full day in office for Kit Malthouse, the latest politician to occupy the short-term position of housing...
23 July 2019
From: Breaking News
![Agency super-merger as regional independent firms link-up](/img/default/eat.png)
Two of the highest profile independent estate agencies in the north of England have merged following a spectacular acquisition. Linley & Simpson...
17 July 2019
From: Breaking News
![Following Scotland’s lead – what next for England’s PRS regulation?](/img/default/eat.png)
Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...
29 June 2019
From: Features
![ValPal Network’s new conveyancing deal ‘can help offset fees ban impact’](/img/default/eat.png)
Instant online valuation service The ValPal Network has revealed a conveyancing partner which it says will help agents boost referral fees. The...
12 June 2019
From: Breaking News
![The evolution of conveyancing referrals – how can agents replace lost revenue?](/img/default/eat.png)
In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...
01 June 2019
From: Features
![Shock decision by housing minister Malthouse: “I want to be PM”](/img/default/eat.png)
In a surprising announcement overnight, housing minister Kit Malthouse says he is standing to become the Conservative party leader and next...
28 May 2019
From: Breaking News
![Why celebrating the achievements of the industry is so valuable](/img/default/eat.png)
Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer. The glittering ceremony...
25 May 2019
From: Features
![TFB: Tenant Fee Ban or The Future Begins?](/img/default/eat.png)
What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...
25 May 2019
From: Features
![Compliance clampdown on Referral Fees and Modern Method of Auction](/img/default/eat.png)
The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...
24 May 2019
From: Breaking News
![Regressor or impresser - what kind of estate agency are you?](/img/default/eat.png)
As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...
22 May 2019
From: Features
![Property Natter: has Purplebricks' bubble now officially burst?](/img/default/eat.png)
Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...
18 May 2019
From: Features
![Fees Ban, compliance and new business on agenda at Guild's roadshows](/img/default/eat.png)
The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...
03 May 2019
From: Breaking News
![The man who polices the agency industry - an exclusive interview](/img/default/eat.png)
It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...
27 April 2019
From: Features
![New industry Trading Standards team has just 14 to cover sales and lettings](/img/default/eat.png)
Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...
23 April 2019
From: Breaking News
![New regulatory body for agents: will it have resources to do the job?](/img/default/eat.png)
The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...
18 April 2019
From: Breaking News
![New body to police estate and lettings agents, taking over from NTSEAT](/img/default/eat.png)
A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...
17 April 2019
From: Breaking News
![Explained - the future of tenant referencing after the fees ban](/img/default/eat.png)
Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...
17 April 2019
From: Features
![Impact of the Tenant Fees Act - how can agents cover their costs?](/img/default/eat.png)
It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...
13 April 2019
From: Features
![So farewell Theresa May and thanks for...well, not much](/img/default/eat.png)
No, this isn’t about Brexit. But as the saga of leaving the EU is likely to bring about the downfall of...
13 April 2019
From: Features
![Is innovation the key to thriving in the property sector?](/img/default/eat.png)
It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban. There’s no...
03 April 2019
From: Features
![Agents urged to ‘Think Smarter Marketing’ by top industry experts](/img/default/eat.png)
Four high-profile industry figures have sent an open letter urging agents to think about what they call “smarter marketing” in a...
27 March 2019
From: Breaking News
![Countrywide sets out reasons to invest, despite share price fall](/img/default/eat.png)
Countrywide’s senior executives have set out reasons why investors should put their money into the group, despite its troubled recent years. Yesterday...
08 March 2019
From: Breaking News
![Countrywide chiefs tell EAT: Sales hit by Brexit but we're ready for Fees Ban](/img/default/eat.png)
Countrywide’s executive chairman and group managing director have spoken to Estate Agent Today about the impact of Brexit on the company,...
07 March 2019
From: Breaking News
![How to keep landlords happy in 2019](/img/default/eat.png)
Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...
06 March 2019
From: Features
![Why traditional property management as we know it is over](/img/default/eat.png)
Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...
27 February 2019
From: Features
![Stay relevant and win business in a challenging market](/img/default/eat.png)
In these tougher times, we recognise that helping agents win new inventory is the key to their businesses. There were more than...
20 February 2019
From: Features
![No Sale, No Fee - how EweMove bucked the online sector's stagnation](/img/default/eat.png)
The Property Franchise Group says its online/hybrid agency EweMove traded profitably throughout last year and will show “a significant improvement” over...
06 February 2019
From: Breaking News
![Property Natter: will the real Housing Minister please stand up?](/img/default/eat.png)
Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...
02 February 2019
From: Features
![PropTech Today: Homes-as-a-service could be your greatest weapon](/img/default/eat.png)
By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...
30 January 2019
From: Breaking News
![The importance of being part of a trade association](/img/default/eat.png)
When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...
26 January 2019
From: Features
![Review – what did we learn from the Guild Conference?](/img/default/eat.png)
Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...
26 January 2019
From: Features
![Six things to watch for in 2019](/img/default/eat.png)
Hello and welcome to 2019. These are less predictions and more expectations - developments following on from what’s happened in the past...
31 December 2018
From: Features
21 December 2018
From: Sponsored Content
![Is the deposit-free rental model a good idea?](/img/default/eat.png)
When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...
15 December 2018
From: Features
![What are the biggest challenges facing letting agents in 2019?](/img/default/eat.png)
There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...
12 December 2018
From: Features
![PropTech Today: New tech offerings require action from the high street](/img/default/eat.png)
I’m spending a lot of time in airport terminals waiting for flights. They’re not the most comfortable of surroundings, but at...
28 November 2018
From: Breaking News
![Inside the new Regulation of Property Agents working party](/img/default/eat.png)
The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...
24 November 2018
From: Features
![Interview About the Venture](/img/default/eat.png)
1. Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...
06 November 2018
From: 60 Second Interview
![Budget briefing - Seven things to watch for today](/img/default/eat.png)
Perhaps it’s been our pre-occupation with Brexit, or on the other hand maybe we’re bored with politics, but this year’s Budget...
27 October 2018
From: Features
![PropTech Today: How can agents boost revenue with Open Banking?](/img/default/eat.png)
Since January 2018, nine of the UK’s biggest banks have allowed competitors direct access to customer data as part of the...
25 July 2018
From: Breaking News
![PRS 2.0 – it’s time to focus on retention rather than churn](/img/default/eat.png)
Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...
07 July 2018
From: Features
![How can agents make money from TV, broadband and utilities?](/img/default/eat.png)
Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...
09 June 2018
From: Features
![The future for Countrywide - Paul Creffield interview](/img/default/eat.png)
The rise and fall - and perhaps rise again - of Countrywide has been of enduring interest to the agency industry...
12 May 2018
From: Features
![Fees ban does not mean agents can be devoid of quality](/img/default/eat.png)
Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...
05 May 2018
From: Features
![How can deposit replacement schemes benefit agents and their clients?](/img/default/eat.png)
In recent months, there’s been a notable move in the rental market towards deposit replacement products in place of traditional security...
18 April 2018
From: Features
![Video interview: Neil Cobbold, PayProp COO](/img/default/eat.png)
Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...
27 March 2018
From: 60 Second Interview
![Property Natter – Q & A with Isobel Thomson, NALS](/img/default/eat.png)
This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...
10 February 2018
From: Features
![Housing: its part in Theresa May's downfall](/img/default/eat.png)
It’s probably unwise to write too much about politics these days. The most fanciful predictions turn out to be less wild...
03 February 2018
From: Features
![Buy-to-Let – are we losing sight of what’s important?](/img/default/eat.png)
Last week’s news that the lettings fee ban is unlikely to materialise before next spring was perhaps to be expected. Ever since...
20 January 2018
From: Features
![PropTech Today: 14 industry leaders give their 2018 predictions](/img/default/eat.png)
Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...
03 January 2018
From: Breaking News
![Five things that didn’t happen in 2017](/img/default/eat.png)
It’s traditional before Christmas to either review the year past or anticipate the one ahead - but I’m intrigued about what...
16 December 2017
From: Features
![Property Natter: things to look out for in 2018](/img/default/eat.png)
Another new year is nearly upon us and, once we’ve got the season of mince pies, mulled wine, pigs in blankets,...
16 December 2017
From: Features
![Property Natter: A to Z of the property industry for 2017](/img/default/eat.png)
As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been. Even better, this property-based...
25 November 2017
From: Features
![Property experts reveal their Autumn Budget wishlist](/img/default/eat.png)
The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday. Despite...
18 November 2017
From: Features
![Property Natter: here’s why crowdfunding is the future](/img/default/eat.png)
Crowdfunding is nothing new. As I pointed out in a previous Natter, it dates back centuries, playing a part in the...
28 October 2017
From: Features
![Back To The Future: a short history of rent controls](/img/default/eat.png)
Like many of Labour’s recent policy proposals, its call for rent controls leaves more questions than answers. There has been widespread criticism...
07 October 2017
From: Features
![Tips for surviving the ban on letting agent fees](/img/default/eat.png)
Parliament is sitting again and the entire lettings industry is waiting with bated breath for more detail on the government’s proposal...
09 September 2017
From: Features
![Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director](/img/default/eat.png)
Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...
08 July 2017
From: Features
![Are the professional bodies singing with one voice?](/img/default/eat.png)
As an agency business, how much are you spending on professional body memberships? Perhaps it’s time to question how much you...
08 July 2017
From: Features
![Queen’s speech: Property industry reacts to proposed tenant fee ban](/img/default/eat.png)
The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...
23 June 2017
From: Features
![How to create new revenue streams for your letting agency](/img/default/eat.png)
Our recent roundtable on the government’s proposed ban on tenant fees generated a selection of tips for growing your business. We’re now...
03 June 2017
From: Features
![Manifesto wants new Land Value Tax and urges Right To Buy scrapped](/img/default/eat.png)
The Green Party, one of the final political groups to launch their manifesto for the June 8 General Election, wants an end...
23 May 2017
From: Breaking News
![Why we’re absorbing tenant fees until a decision is made](/img/default/eat.png)
In November 2016 when the Autumn Statement was delivered by Chancellor Philip Hammond, the announcement was made to ban letting agent...
20 May 2017
From: Features
![Brexit: Housing must not be ignored in the clamour](/img/default/eat.png)
We’re almost nine months on from the EU Referendum and yet the issue remains the big divide across the nation: an...
18 March 2017
From: Features
![Are landlords about to ditch letting agents and go it alone?](/img/default/eat.png)
Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...
09 December 2016
From: Features
![The fees ban will force agents to seize the day](/img/default/eat.png)
Carpe diem, seize the day – whatever you call it, it’s something all of us in the property industry should be looking...
09 December 2016
From: Features
![Autumn Statement: reaction and what’s next for us?](/img/default/eat.png)
Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement. The buy-to-let sector took a bashing earlier in 2015...