Archive

The advertising watchdog has told the agency industry to clean up its act on four issues, with clarity over fees being...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

The Health and Safety Executive (HSE) has encouraged people to complain if they are unhappy about working conditions and thousands of complaints...

A new customer service award category at The ESTAS will see agency networks competing against each other for the first time.  Networks...

If you’re in any way connected to estate agency all it takes is a quick glance at Facebook or LinkedIn to...

For a mixture of reasons, I now only write this column every two weeks. At first, I missed the weekly consideration...

There will not be a single business within the property sector that did not start the year in vastly different circumstances...

You might be forgiven for thinking we’ve been cheated out of our Bank Holidays this year, as so many fell during...

One of Countrywide’s biggest shareholders has written a second letter to the company to demand bold action to save the agency...

The Federation of Independent Agents has announced its latest partnership - this time with a live-streaming viewing service called Gavl. The platform...

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...

Emma Vigus, managing director of sales progression platform mio, in discussion with key suppliers in the residential property industry on operating...

The Federation of Independent Agents has announced its latest partnership offering exclusive services for members - it property recruitment firm The...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

Tuesday mornings at 6am is usually my time to review all the latest PropTech news. This fires off ideas for my...

The fast-growing trade group for independent estate agents has launched a partnership with the soon-to-launch Homesearch portal. Of the various free-to-list portals...

The coming week’s stories in the mainstream media - inevitably focused on Coronavirus - will be dominated by two things. Firstly there...

The Federation of Independent Agents and the ESTAS review and awards platform have formed what they call “a key partnership.” The FIA...

Agents and in some cases their brokers continue to do battle with insurers in a bid to secure pay-outs on their...

A branch of Northwood is offering its pool car to any NHS workers who need it during the Coronavirus crisis. The Fiat...

There’s been national newspaper publicity and widespread social media criticism of the Dexters estate agency which asked its staff to report...

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

There’s something of a conspiracy of silence over the problem of short lets. That is a stark claim but many siren voices...

The Federation of Independent Agents has revealed the names of a string of new member companies from across the UK. Founder Graham...

Independent agents in a fast-growing trade body are to be given the opportunity to secure exclusivity on land deals and new...

Estate Agent Today understands that the fast-growing Federation of Independent Agents’ trade group has announced a new partnership - this time...

A new year dawns - but will 2020 bring new change for the agency industry now that the market appears to...

Agents who join the fast-growing Federation of Independent Agents will have full access to the new Homesearch mine of data. Homesearch debuted...

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

KPMG published its Global PropTech Survey 2019 last week with the title: Is your digital future in the right hands? Interesting question:...

“Multiple”members of the new trade body, the Federation of Independent Agents, are considering cancelling their subscriptions to Rightmove. FIA founder Graham Lock...

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

The Federation of Independent Agents, the new trade group set up in May, is holding its first conference this week.  The FIA...

A senior estate agency director is warning that house price growth could continue to stall “with Boris loose at the wheel”. Benham...

The fledgling Federation of Independent Agents has revealed a list of agents which have joined the scheme.  The very latest is Oakwood...

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

The Federation of Independent Agents has agreed another new partnership with an industry supplier. The arrangement will allow FIA agent members nine...

A new service which aims to provide estate and letting agents with what it calls “game changing” access to property data...

A firm supporting leaseholders across the UK says the ongoing Competition and Markets Authority probe should “punish” what it calls “rip off...

A homeowner in London has won a legal case against a chartered surveyor who failed to identify Japanese knotweed during a...

The fledgling independent agents’ trade group, the Federation of Independent Agents, has signed another partnership deal with a high-profile industry supplier...

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

The new Federation of Independent Agents - scheduled to launch this week - has revealed a partnership with reviews platform Feefo. The...

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

The fledgling trade body the Federation of Independent Agents has revealed another new partner - this one dealing with housing and...

Another property raffle - this time with what appeared to be a castle as its main prize - has hit trouble...

The failure of online agencies to significantly disrupt the industry is down to their being too cheap and creating a perception...

Every estate agency applying to join a new group for independents will be mystery shopped in a bid to ensure it...

Estate Agent Today can reveal that the new Federation of Independent Agents has recruited an expert from the two leading portals...

UK estate agents charge the lowest commission in the European Union according to new research from a comparison website. Despite high levels...

It’s been a theatrical week in Westminster with talk of defections and duplicity worthy of Shakespeare. Yet the estate agency world has...

A new group called the Federation of Independent Agents has been set up as a network of like-minded independent agents who...

A Scottish estate agency has changed its website following a complaint to the Advertising Standards Authority. The complaint relates to West Property...

Hello and welcome to 2019. These are less predictions and more expectations - developments following on from what’s happened in the past...

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

A maverick Cornish estate agent who falsely gave the impression to customers that his business was highly successful has been hit...

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

A fund set up in memory of a 27 year old estate agent, who died of cancer just weeks after his...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

A leasehold reform campaigner has called on the government to ensure it publishes its report on leasehold reform before the summer recess at...

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

OnTheMarket remains defiant despite the decision of Douglas & Gordon, one of its founder agencies, to list once again on Zoopla...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

A specialist leasehold enfranchisement firm has branded government leasehold reforms as "incredibly weak". In an announcement lost in the noise following Damian Green’s sacking,...

The Advertising Standards Authority has intervened following a complaint about a mailshot from the high profile online agency Yopa. The ASA says...

The London-focussed estate agency Cluttons says chains in central London are becoming increasingly fragile thanks to general uncertainty in the wider...

Savills has revised its forecasts for the housing market and says that uncertainty over the impact of Brexit points to two...

A mystery online petition is urging Rightmove to filter its advertisements “in a bid to curb down inflationary / speculative / fake...

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...

Countrywide says the roll out of its online sales and lettings service is on schedule to reach 50 per cent of...

A cluster of conveyancing and legal experts, known as the Legal Sector Group, has published a raft of proposals on leasehold...

There has been widespread praise for the Nationwide building society's crackdown on criteria for mortgages for leasehold new build homes.   From May...

The Advertising Standards Authority has given the green light to an circular which provoked complaints suggesting it deliberately did not appear...

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

Looking ahead to the Spring Budget this week, the Chancellor Philip Hammond will be obliged to face up to the implications...

The trading standards team of a county council has taken the unusual step of challenging the sales claim of an estate...

The government’s attitude of “Nanny knows best” has “squandered another opportunity” to make a real difference to the housing crisis, according...

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

A health service tribunal has found that a senior paramedic tried to sexually assault an estate agent as she prepared for...

Listening to all the coverage of the tenant fee ban, all I hear is consumer groups talking about how some agents...

There is really only one topic of debate and forensic analysis at the moment and that’s the ascendency of Donald Trump...

Pete Wallace, appointed as Countrywide's retail performance director just a year ago and a long-standing employee of the group before that...

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advert was a poster for...

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...

The Advertising Standards Authority (ASA) has published details of four more cases in which it has 'informally resolved' complaints made against...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

It’s a headline from an Australian business journal this week but it has a familiar ring to it: “Estate agents’ attempts...

What is Properstar? Properstar helps UK estate agents cross the chasm from local to global in respect of advertising their properties. Using...

Paying too much every month for your website? Move your website to us and we guarantee to halve your monthly bill I want...

Housebuilder St Modwen has been forced to write down the value of the landmark Nine Elms regeneration scheme because “recent transactional...

Tepilo, the online agency set up by Sarah Beeny, has come out fighting after The Times newspaper accused it of ‘hiding’...

The action group representing rebel OnTheMarket agents says it is considering legal action with a barrister named to lead any possible...

An estate agent selling a home says he has been shocked by an incident in which a female prospective buyer fell...

Some estate agents who received a letter from lawyers acting on behalf of Agents’ Mutual say they will still not upload...

It’s all too easy to look sleazy in the eyes of a sceptical world, and there’s a danger right now that...

The Competitions and Markets Authority has sent two open letters - one to online publishers and one to marketeers - warning...

Birthdays aren’t just something for family and friends to celebrate.   Businesses too can justifiably use these milestones to remember their roots and...

Public relations used to be a minor part of estate agency, something only ‘the big boys’ paid for and with little...

Let Mid West Displays get your window in shape! Never underestimate the power of high street presence. Image is everything, and what...

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

OnTheMarket has made a defiant response to news that Zoopla is growing both its estate agent membership and its property listings...

Zoopla is back in business with its trading update to the City this morning revealing that it has a net growth...

Zoopla remains unbowed by its loss of 23 per cent of its UK agents and says it has new statistics proving...