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OTM has not worked, says agency returning to Zoopla

An eleven-branch estate agency has announced that it will stop listing with OnTheMarket and is returning to Zoopla Property Group (ZPG).

Howard Cundey, which has offices in Kent, Surrey, Sussex and London, says it will be re-listing with Zoopla 'later this week' after originally leaving the portal as a result of the OnTheMarket launch in 2015.

The firm says it has taken the decision after 'listening to feedback' and 'recognising that its customers are at the heart of its business'.


"Whilst we understand the motivation of OnTheMarket, it just simply has not worked, whereas ZPG owns several household brands and delivers us and our customers the results they need,” says Tim Foulkes, owner and director of Howard Cundey.

A spokesperson for OnTheMarket.com comments: “We are disappointed to see that this individual agent has been dissatisfied with OnTheMarket.com but we do not comment on contractual relations with members."

Mark Goddard, managing director of ZPG Property Services, told Estate Agent Today: "We are delighted to welcome Howard Cundey's 11 branch network back to ZPG."

"Nearly 600 agents have returned so far and we are in discussions with many more."

Earlier this week, it was revealed that OnTheMarket's parent company, Agents' Mutual, had been ordered to pay additional funds into court as part of an ongoing contract dispute with two estate agencies. 

At the end of August the portal revealed it had over 6,400 estate and letting agency offices listing on its website after 12 successive months of growth. 

Its latest high-profile recruit is Andrew Milsom Estate Agents, a six-branch agency which joined the portal earlier this month

ZPG figures released on September 8 show its agency partner total at the end of August was 13,275, up 5% year-on-year.

This week the group announced a new feature which it hopes will assist agents in identifying serious buyers.

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    I wonder if the OTM figures included the 600 that have left to return to Zoopla, I also wonder how many have returned to Rightmove ... Looks like a sinking ship

    Jon  Tarrey

    It's been sinking for a while now. Court case after court case, agent after agent jumping ship, failing to make any impact on Zoopla, not even close to Rightmove, no traction from TV ads or massive PR drive, etc, etc.

    I'm afraid it's a dud and agents are starting to realise they've been sold a dud. If you're not making progress after nearly 2 years of being in operation, something is clearly up.

    If Springett and co hadn't been so bullish when launching, lashing out at rivals, outlining ridiculously ambitious targets and coming up with the stupid one other portal rule, they might have done better. A slow and steady approach might have reaped more dividends. Instead, they angered Zoopla - who, after an initial dent, have bounced back massively - and they also angered the agents who had put faith in them. An unedifying spectacle all round, really. Springett, of course, has gone very quiet. I think he knows OTM is finished - or at least going nowhere good - but doesn't want to admit that just yet.

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    Could you please give us a breakdown of your 6,400 branches listing on site Mr Springett???? Hmmmmm I think not!!

    Calvin fae The Tullibody

  • Jon  Tarrey

    Does anyone think OTM has worked?


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