The Law Society has launched a consultation for conveyancers and legal groups on how its latest TA6 property information form should...
Archive
![More agents turn to PropTech to manage growth, not extra staff](/upload/images/Shutterstock-only%20images/Special%20Logo's/PropTech%20.jpg)
Letting agents are more confident in technology than ever before and a large majority believe that investing in automation is more...
26 June 2024
From: Breaking News
![Law Society postpones compulsory use of new TA6 form](/upload/images/shutterstock_553811446.jpg)
The Law Society has postponed plans to make use of its new TA6 form compulsory amid backlash from conveyancers. The new TA6...
18 June 2024
From: Breaking News
![Record numbers raise concerns about agents but official sales complaints drop](/upload/images/Shutterstock-only%20images/Property%20Market/AgentsWorking-400x310.png)
Concerns around market appraisals and how offers are handled are likely to be the key industry complaints this year amid lower...
10 June 2024
From: Breaking News
![Agents do Charity - walking the walk](/upload/images/Shutterstock-only%20images/Special%20Logo's/AgentsDoCharity.png)
A variety of charities have received support from the property industry this week. If there are charitable endeavours you think the rest...
24 May 2024
From: Breaking News
![EPC targets come back, all is forgiven](/upload/images/3%20--%20Proofed%20--%20EPC%20targets%20Simon%20Jackson.png)
April 22nd marked ‘Earth Day’, yet it seemed to pass relatively unnoticed within the mortgage market. While the market was once abuzz...
04 May 2024
From: Features
![How Much Will Mortgage Rate Hikes Affect the UK Housing Market?](/upload/images/2%20How%20much%20will%20mortgage%20rate%20hikes%20-%20weekend%20features%20By%20Tom%20Bill%20Head%20of%20UK%20residential%20research%20at%20Knight%20Frank.jpg)
Borrowers are currently rolling off relatively favourable two-year fixed-rate deals agreed at the start of 2022, but the pain from higher...
30 March 2024
From: Features
![The Property Ombudsman: ‘Multiple redress schemes cause consumer confusion’](/upload/images/Shutterstock-only%20images/Property%20Market/BusinessTeam-400x310.png)
The Property Ombudsman (TPO) has questioned if allowing agents to choose their own redress scheme damages consumer trust. Speaking to the House...
06 March 2024
From: Breaking News
![House of Lords committee set to consider agency regulation](/upload/images/shutterstock_2259427737.jpg)
The House of Lords Industry and Regulators Committee has set out the key questions it could ask agency representatives as its...
05 March 2024
From: Breaking News
![Agency groups to discuss industry regulation in House of Lords](/upload/images/shutterstock_1906337941(1).jpg)
Representatives from Propertymark, Trading Standards and The Property Ombudsman (TPO) are set to discuss estate agency regulation in the House of...
01 March 2024
From: Breaking News
![TPO expels two property firms](/upload/images/Shutterstock-only%20images/Property%20Market/Upfront%20information%20is%20here%20and%20now%20-%20digital%20conveyancing%20is%20next!%20by%20Beth%20Rudolf.png)
Two London firms have been expelled from The Property Ombudsman (TPO) for failing to pay compensation to consumers. This brings the total...
14 December 2023
From: Breaking News
![Homebuyers postpone purchase plans after ‘disappointing’ Autumn Statement](/upload/images/Shutterstock-only%20images/Property%20Market/HouseForSale_400x310.png)
Around half of homebuyers will continue to postpone plans to purchase a property after the Autumn Statement failed to provide sufficient...
30 November 2023
From: Breaking News
![The Property Ombudsman bolsters board](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
The Property Ombudsman (TPO) has welcomed two new non-executive directors to its independent board. Louise Baxter, head of the National Trading Standards...
13 September 2023
From: Breaking News
![Join the future of estate agency, today.](/upload/images/adv-2021/sponsored-content/Moveli/360x.png)
Estate agency has changed. No longer is it required to sit in a high street office working the old way. Provide a...
12 September 2023
From: Sponsored Content
![What is ‘mixed tenure’ and why are mixed tenure developments built?](/upload/images/adv-2021/sponsored-content/Sava/EAT%20image%20(5).png)
The term mixed-tenure development usually refers to residential developments where different residential tenures are provided on the same site. Typically, tenure was...
30 August 2023
From: Sponsored Content
![TPO: Agents must be wary of appraisal and offer complaints](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyStats-400x310.png)
Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...
03 August 2023
From: Breaking News
![Mortgage boss: Higher rates will delay buying decisions](/upload/images/Shutterstock-only%20images/Property%20Market/HousePrices_balancing-400x310.png)
Homebuyers should get used to interest rates of 6% to 7% being the norm, a senior industry executive claims. Peter Brodnicki, chief...
25 July 2023
From: Breaking News
![Levelling up: how a quality CRM provider helps your agency grow](/upload/images/adv-2021/sponsored-content/ReapIT/RPT%20SC%204%20360x280.png)
Success with your chosen CRM solution should not be a one-and-done package. Once you team up with a stellar CRM provider,...
17 July 2023
From: Sponsored Content
![Unlocking success: capabilities an ideal CRM toolbox should offer](/upload/images/adv-2021/sponsored-content/ReapIT/RPT%20SC%203%20360x280.png)
CRMs can be superheroes for your business, but not all of them possess the necessary powers to save the day. As...
11 July 2023
From: Sponsored Content
![Accelerating growth: the key advantages of implementing a CRM](/upload/images/adv-2021/sponsored-content/ReapIT/RPT%20SC%202%20360x280.png)
By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...
05 July 2023
From: Sponsored Content
![Agent expelled from redress scheme after buyer complaint](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews3-400x310.png)
Just one agent was expelled from The Property Ombudsman (TPO) redress scheme in the latest quarter. TPO has revealed that Price Point...
27 June 2023
From: Breaking News
![Is your letting business still compliant?](/upload/images/__thumbs/Is%20your%20business%20still%20compliant.jpg/Is%20your%20business%20still%20compliant__400x267.jpg)
Following publication of the Renter’s Reform Bill and the media coverage surrounding it, many agents and their landlords will understandably have...
27 May 2023
From: Features
![TPO: More clarity needed on agency agreements](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews2-400x310.png)
Agents are being urged to be clearer about their terms of business with clients after the public face of The Property...
15 May 2023
From: Breaking News
![Agents Do Charity - moving tales of fundraising](/upload/images/Shutterstock-only%20images/Special%20Logo's/AgentsDoCharity.png)
Check out some of the latest charitable endeavours from agency and property brands this week. Hamptons: Agency brand Hamptons has announced it...
21 April 2023
From: Breaking News
![Doorsteps among collapsed agents ejected from redress scheme](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews1-400x310.png)
Eight agents were excluded from The Property Ombudsman (TPO) scheme during the first quarter of 2023 including collapsed online brand Doorsteps for...
06 April 2023
From: Breaking News
![Condensation mould – a black mark for property](/upload/images/adv-2021/sponsored-content/Sava/360x280%20heading%20image%20-%20black%20mould.png)
Black mould associated with condensation is becoming an increasing problem for homes in the UK and following the tragic death of...
24 February 2023
From: Sponsored Content
![Property Natter - Incoming! It’s hard work to figure out the housing market](/upload/images/Shutterstock-only%20images/Special%20Logo's/Property%20Natter.jpg)
Lies, damned lies, and statistics this week. I don’t know about you, but sometimes I feel as though I’m being bombarded...
11 February 2023
From: Features
![Compliance expert: Agency complaints are inevitable](/upload/images/Shutterstock-only%20images/Property%20Market/UKHomesTraditional-400x310.png)
High transaction volumes are likely to lead to more complaints about agents, a compliance expert claims. Paul Offley, compliance officer at The Guild...
18 November 2022
From: Breaking News
![Agency sales complaints rise as issues become more complex - TPO](/upload/images/Shutterstock-only%20images/Rental%20Market/Fine-2-400x310.png)
Increasing numbers of complaints about agents are being resolved without formal investigation but issues are becoming more complex, The Property Ombudsman...
02 November 2022
From: Breaking News
![A new week, a new PM – and yet another Housing Secretary?](/upload/images/Politics%20(MPs%2C%20party%20logos%2C%20etc)/Parliament_UKPolitics-400x310.png)
A week-long race to be the next Conservative Party leader and the Prime Minister kicks off this week, or may already...
24 October 2022
From: Breaking News
![Problems setting up a client account? Here's what to do](/upload/images/Shutterstock-only%20images/PropTech/PropTech2-400x310.png)
Over the last few months, The Letting Partnership has seen an increase in calls from agents who are struggling to open...
22 October 2022
From: Features
![Not clowning around! Regional agent honours top-performing agents](/upload/images/Shutterstock-only%20images/Misc/Beresfords_400x310.png)
Beresfords recently hosted its annual summer party and awards ceremony to recognise and celebrate outstanding levels of achievement and dedication shown...
07 October 2022
From: Breaking News
![Property sourcing agents encouraged to become TPO members](/upload/images/Logos/ThePropertyOmbudsman-logo400x310.png)
The National Association of Professional Sourcing Agents (NAPSA) has partnered with The Property Ombudsman (TPO) to boost compliance and working practices in...
04 October 2022
From: Breaking News
![Key leasehold body announces conference schedule](/upload/images/Housing%20Market%20%26%20Property%20Images/LeaseholdImage-2020-400x310.jpg)
The Association of Leasehold Enfranchisement Practitioners (ALEP) has announced the schedule for its annual Conference. The event returns to its traditional in-person format this year,...
05 August 2022
From: Breaking News
![Security experts reveal top tips to keep your home safe this summer](/upload/images/Miscellaneous/burglary_695x395.png)
During the summer holidays, your home is left susceptible to opportunistic thieves. Despite this rise in threat, data found that only...
03 August 2022
From: Legislation & Compliance
![Propertymark Qualifications names new board members](/upload/images/Back-link-images/hand%20shaking.jpg)
Propertymark Qualifications has added two industry veterans to its board. Jan Hytch, residential and operations partner for Arnold Keys and Katie Griffin,...
27 July 2022
From: Breaking News
![Property Natter – the who’s who of the industry](/upload/images/Site%20logos/PropertyNatter-2019-400x310.png)
The property industry is fortunate in including many great people, doing great work across a range of businesses – from traditional agency...
30 April 2022
From: Features
![New Deputy for TPO as industry gears up for change](/upload/images/Logos/ThePropertyOmbudsman-logo400x310.png)
A new Deputy Ombudsman, Lesley Horton, has been appointed by The Property Ombudsman Scheme. She will work alongside Property Ombudsman, Rebecca Marsh,...
21 April 2022
From: Breaking News
![Essex online agent expelled from TPO scheme](/upload/images/library/UniversityOfEssex-400x310.png)
It was a quiet first quarter this year for sanctions at The Property Ombudsman (TPO). The redress scheme has revealed that just...
08 April 2022
From: Breaking News
![Second Home Owners urged to take in Ukrainian refugees](/upload/images/Housing%20Market%20%26%20Property%20Images/HousingHelp-400x310.jpg)
This probably isn’t what wealthy buyers in one of the UK’s most expensive areas expected to hear, but a plea has...
14 March 2022
From: Breaking News
![Property Natter – events for agents to look out for in the first half of 2022](/upload/images/Site%20logos/PropertyNatter-2019-400x310.png)
Property events and functions are now back in full swing, with 2022 likely to be the first ‘normal’ year for this...
12 February 2022
From: Features
![It’s back - NAEA Propertymark annual conference returns](/upload/images/library/NAEA-ARLA-Propertymark-400x310.jpg)
The annual NAEA Propertymark national conference is back in 2022. “The NAEA Propertymark National Conference is such an exciting event where property...
10 February 2022
From: Breaking News
![Share Crash - Purplebricks hits all-time low after deposit fiasco](/upload/images/Logos/Purplebricks-2019Logo-400x310.jpg)
Purplebricks’ share price has hit its lowest-ever level following the postponement of a trading statement after the company admitted a blunder...
14 December 2021
From: Breaking News
![7 must-haves for a 2022 estate agency website](/upload/images/adv-2021/sponsored-content/ReapIT/Feature%201%20360x280.jpg)
There are many features and functionalities a website must have to be successful. Ultimately, the purpose of your website should be...
03 December 2021
From: Sponsored Content
![Reapit launches AgentPoint website service to UK market](/upload/images/Housing%20Market%20%26%20Property%20Images/PropertyTransaction-400x310.jpg)
Estate agency business platform Reapit is launching AgentPoint services in the UK - just seven months after it acquired AgentPoint in...
03 November 2021
From: Breaking News
![Agents Do Charity - and don’t forget to sleep longer this weekend…](/upload/images/library/AgentsDoCharity-18-400x310.png)
With a Budget, mild weather and the continuing uncertainty over the pandemic, you might be forgiven for forgetting that we get...
29 October 2021
From: Breaking News
![Rental Sector Enforcement - time to pull our fingers out](/upload/images/Rental%20Market/RentalMarketImage-1-400x310.jpg)
Within weeks the focus of the industry will be on the White Paper to be issued on rental reform before Christmas. Let’s...
16 October 2021
From: Features
![ESTAS Forum delayed until 2022 because of Supply Chain Crisis](/upload/images/ESTAS/EstasSpeech-400x310.png)
The ESTAS Forum scheduled for the morning of the annual awards ceremony on October 22 has been postponed - but the...
11 October 2021
From: Breaking News
![Phil Spencer - Why agents MUST get their communications right](/upload/images/Site%20logos/PhilSpencer-EAT-LAT-2020-400x310.jpg)
Day in, day out, I see how good estate agents really are. Whether it’s in my day job on Location, Location, Location...
06 September 2021
From: Breaking News
![Complaints about estate agents jump by a third says Ombudsman](/upload/images/Logos/ThePropertyOmbudsman-logo400x310.png)
The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic. In its...
24 August 2021
From: Breaking News
![Auction house brings back physical events](/upload/images/Auctions/AuctioneerGavel-400x310.jpg)
Bramleys says it’s to resume property auctions in October. The auction will be the first held since March 2020. Previous auctions have been...
20 August 2021
From: Breaking News
![Seven rogue sales and lettings agencies expelled by Ombudsman](/img/default/eat.png)
No fewer than seven estate and lettings agencies have been expelled from The Property Ombudsman scheme today. Most of them are now...
30 June 2021
From: Breaking News
![June 21 delay? It won’t hurt market says senior agent](/img/default/eat.png)
A senior estate agent says even if the restrictions easing lockdown, still formally scheduled for June 21, are delayed by several...
11 June 2021
From: Breaking News
![The reality of RoPA – an alternative view on estate agency regulation](/img/default/eat.png)
We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...
01 May 2021
From: Features
![New guidance to agents over Dual Fees and vendor dis-instruction](/img/default/eat.png)
Agents are being advised on what course of action they should take to safeguard their right to fees should they be dis-instructed...
29 April 2021
From: Breaking News
![Property Natter - will there be live property events this year?](/img/default/eat.png)
The last property event I attended in person – and I think the last physical property event held all told –...
10 April 2021
From: Features
![Purplebricks For Sale and To Let boards revamped for new campaign](/img/default/eat.png)
Purplebricks has unveiled changes to its For Sale and To Let boards to reflect its continuing sponsorship of Team GB and...
18 March 2021
From: Breaking News
![Reapit deal set to bring Australian PropTech to UK agents](/img/default/eat.png)
CRM supplier Reapit, backed by private equity funding, has entered into an international deal to acquire a leading Australian PropTech provider...
25 February 2021
From: Breaking News
![How to ensure your letting business remains compliant](/img/default/eat.png)
Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...
20 February 2021
From: Features
![Stamp Duty Gag: MPs prevented from debating extension](/img/default/eat.png)
The government may be stopping MPs debating an extension to the stamp duty holiday - despite a pledge they would do...
20 January 2021
From: Breaking News
![Boomin signs up another 15 independents ahead of delayed launch](/img/default/eat.png)
Boomin has announced another 15 independents as members of the site, which is expected to launch in the near future. “The latest...
11 January 2021
From: Breaking News
![2021 will not hold back Agents who are prepared to adapt](/img/default/eat.png)
With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...
08 January 2021
From: Sponsored Content
![More complaints to Ombudsman this year, despite market closure](/img/default/eat.png)
The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...
15 December 2020
From: Breaking News
![Agents can do more to speed up transactions by adopting technology](/img/default/eat.png)
Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...
04 December 2020
From: Sponsored Content
![New industry regulator could use versions of TPO codes of practice](/img/default/eat.png)
The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...
04 December 2020
From: Breaking News
![Referral Fees - agents should disclose them up-front insists Ombudsman](/img/default/eat.png)
The Property Ombudsman has joined calls for greater disclosure of referral fees by agents. The issue has become a hot topic in...
30 November 2020
From: Breaking News
![What is blockchain and can it really help estate agents?](/img/default/eat.png)
Property sales take a seriously long time to complete. There are a number of reasons for this, although often delays are...
28 November 2020
From: Features
![Countrywide shares soar despite more branch closures](/img/default/eat.png)
Countrywide shares soared yesterday, rising 47 per cent on the previous close at one point as investors relished the prospect of...
10 November 2020
From: Breaking News
![Mandatory qualifications for agents “within two or three years”](/img/default/eat.png)
The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...
29 October 2020
From: Breaking News
![Keeping the property market moving](/img/default/eat.png)
It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...
27 October 2020
From: Sponsored Content
![Agents Do Charity - a reminder we’re here to help through the virus](/img/default/eat.png)
Hello and welcome to the latest ADC, your regular Friday round-up of great work being done by agents, suppliers and others...
25 September 2020
From: Breaking News
![Three ways estate agents can create a virtual tour](/img/default/eat.png)
Across the UK and Europe, lockdown measures are changing and the markets are kicking back into life as we grow accustomed...
16 September 2020
From: Features
![Property Natter - perception vs reality - why do agents have a bad rep?](/img/default/eat.png)
It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...
29 August 2020
From: Features
![Agent expelled by Ombudsman for failing to pay award to seller](/img/default/eat.png)
An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...
26 August 2020
From: Breaking News
![Agents Do Charity - what we'd give for a mud bath!](/img/default/eat.png)
Hello and welcome to Agents Do Charity, a weekly round-up of news as the industry continues fund-raising even in these challenging...
14 August 2020
From: Breaking News
![Code of Practice marks welcome progress for RoPA recommendations](/img/default/eat.png)
Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...
25 July 2020
From: Features
![Property Natter: what will property conferences and events of the future look like?](/img/default/eat.png)
Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...
18 July 2020
From: Features
![What next for Purplebricks after latest international sell-off?](/img/default/eat.png)
Purplebricks’ sale of its Canadian operation for some £35m begs the question - where can it now recoup some of its losses...
16 July 2020
From: Breaking News
![Fall throughs – the impact and the solutions revealed: Part Two](/img/default/eat.png)
In the second of a series of articles, Emma Vigus, Managing Director of mio, the Estate Agents Sales Progression platform, explores...
11 July 2020
From: Features
![Mortgage enquiries surge as prices dip slightly in latest index](/img/default/eat.png)
Mortgage enquiries in June surged to double the rate of the previous month according to the latest halifax house price index. Although...
08 July 2020
From: Breaking News
![Code of Practice for Estate Agents set to change industry forever](/img/default/eat.png)
A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...
01 July 2020
From: Breaking News
![ESTAS 2020 are almost here - and they’re virtually here, too](/img/default/eat.png)
Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...
25 June 2020
From: Breaking News
![New Property Ombudsman is lifelong redress champion](/img/default/eat.png)
The new Property Ombudsman taking over from October is Rebecca Marsh. She is currently Chief Ombudsman at the Legal Ombudsman and was...
05 June 2020
From: Breaking News
![ESTAS awards go virtual - here’s the date when winners will be named](/img/default/eat.png)
The biggest awards for the agency sector - The ESTAS - will now be a virtual event on Friday July 3,...
18 May 2020
From: Breaking News
![How’s the housing market? Ask again in September…](/img/default/eat.png)
Rightmove has taken the unusual step this weekend of issuing its usual monthly asking price index on a Saturday instead of...
16 May 2020
From: Features
![Poor communication the biggest cause of Ombudsman complaints](/img/default/eat.png)
There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News
![Business rates boost for agencies as revaluation is deferred a year](/img/default/eat.png)
Agencies, many of which campaigned vigorously to be included in the business rates holiday announced in March by the government, have...
07 May 2020
From: Breaking News
![Expelled! Agents kicked out by Ombudsman for not paying awards](/img/default/eat.png)
The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...
04 May 2020
From: Breaking News
![Rightmove says vast majority of buyers will go ahead after lockdown](/img/default/eat.png)
A study by Rightmove suggests that 94 per cent of buyers and sellers currently in the market are determined to go...
04 May 2020
From: Breaking News
![Virtual Viewings Warning - agents should keep copies in case of dispute](/img/default/eat.png)
The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...
01 May 2020
From: Breaking News
![40 to 50 calls a day still coming in to The Property Ombudsman](/img/default/eat.png)
The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...
23 April 2020
From: Breaking News
![Unsure if your agency can claim business support? This tool should help…](/img/default/eat.png)
If there are agents still uncertain as to whether their company or themselves as individuals are claiming the maximum business support,...
23 April 2020
From: Breaking News
![New government advice on Corona activities, and property management tips](/img/default/eat.png)
Hello, this is the final Conquering Corona for the week as we continue to help agents with advice and guidance through...
17 April 2020
From: Breaking News
![Agency’s egg-cellant Easter help for local hospice fund-raising](/img/default/eat.png)
A high-profile regional agency is “cracking on” with support for a hospice for children and young people that cannot raise funds during...
13 April 2020
From: Breaking News
![Conquering Corona - self-employment webinar, more PropTech offers](/img/default/eat.png)
Good morning and welcome to today’s edition, helping agents find a way through the Coronavirus crisis by sharing information with the...
07 April 2020
From: Breaking News
![Struggling agencies may be helped by new insolvency measures](/img/default/eat.png)
Former housing minister Alok Sharma has revealed new measures to allow agencies and other businesses to avoid insolvency during the virus...
30 March 2020
From: Breaking News
![Property Natter – how is the industry coming together during self-isolation?](/img/default/eat.png)
Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...
28 March 2020
From: Features
![Rightmove’s offer to agents may be the most generous in the world](/img/default/eat.png)
An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...
26 March 2020
From: Breaking News
![Removal firms cancel all bookings not already started](/img/default/eat.png)
Advice to removal companies from their main trade body has put a stop to most transactions not already at a very...