Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time they’re going virtual.
The event, sponsored by Zoopla, is to be broadcast on YouTube on Friday July 3 starting at 4pm.
Now in their 17th year the awards, which are powered by ESTAS’ own customer review platform, recognise the best agents for customer service based on ratings from clients who have been through the whole moving experience with an agent.
Founder of The ESTAS Group Simon Brown says: “We looked at postponing the awards until November, however shortlisted firms were eager to find out if they were winners. Having the status of an ‘ESTAS Winner’ provides a fantastic marketing message for the rest of the year and we didn’t want anyone to miss out on opportunities to win new business.”
His colleague Ben Marley - new sales director at The ESTAS - adds: “Thanks to our ESTAS partners the awards will be free to watch and as always Phil Spencer will be our master of ceremonies.
“This year we’ll not only be celebrating agencies success in the awards but we’ll be acknowledging the spirit in the property community which has prevailed as firms strive to do the right thing for their clients whilst protecting their businesses and families through these unprecedented times.”
Anyone involved in the property sector can watch the awards for free. You can register here.
The industry’s first virtual awards event has taken place with hundreds...
The ESTAS has announced its final and, to many, its most...
In just 10 days time on Friday week the inaugural ESTAS...
Agents are set to discover who has won the Best in...
It’s tempting to think that Michael Gove’s proposed clampdown on Airbnb-style...
Councils across England could make an additional £540m a year in...
The vast majority of negligence claims against conveyancers are for relatively...
You don’t have to simply accept things as they are when...
From the uptick in house sales in January to a house price...
Happy birthday to us….and all members of the The ValPal Network! We...
With a combined value surpassing £7.4 trillion, the UK’s 29 million...
Let's be honest – landlords are the lifeblood of any letting...
%20-%20IMAGE%20Client%20Accounting%20%E2%80%93%20what%20are%20your%20options.jpg)
The benefits for letting agents to outsource their client accounting is...
When almost all agents and developers use the tried and tested formula...
I think we can all agree that the National Trading Standards...
.png)
As domestic battery storage systems become increasingly prevalent in UK homes,...
.png)
A team from The ValPal Network joined industry Facebook ads expert...
.png)
In this interview, Riccardo Dawson, Chief Operating Officer at Alto and...
A client account is essential to your lettings business, but the...
%20(002).png)
In today's fast-paced and ever-evolving property industry, it’s essential that forward-thinking...
As electric vehicles increasingly populate our roads and the necessity for...
As estate agents, it is important to make sure that your...
Estate agency has changed. No longer is it required to sit in...
Changes to consumer behaviour usually arrive in waves. Most of the...
At iamproperty we are excited to share the announcement of our...
In an exclusive interview with Estate Agent Today, Simon Coaker, Sales &...
It’s no secret – 2023 is a difficult year for the...
2023 has been coined as ‘the year of AI adoption’, and...
%20(002).jpg)
There are a few common questions that arise when the issue...
As a signage company we know we have a serious responsibility...
The Government’s mini budget on September 23 was anything but ‘mini’...
Agent websites have become more crucial than ever in attracting new...
Interesting report this week in Estate Agent Today on an analysis...
An anti-money laundering (AML) expert has queried why there is a...
MPs have launched an inquiry on improving the home buying and...
MPs have launched an inquiry on improving the home buying and...
The Law Society is facing backlash from conveyancers after issuing new...
An anti-money laundering (AML) expert has queried why there is a...
Who are you and what does it say on...
Who are you, and what does it say on...
Who are you and what does it say on your...
Join the conversation
Jump to latest comment and add your reply
Sham awards when you consider who’s on the shortlist
Sad words C B (whoever you are)- we work very hard at base to deliver exceptional customer service and love the fact that these awards are based exclsuively on the clients that have paid for our services or occupied our properties in the previous year. I cant think of a more transparent process then an average % score further enhanced by the volume of votes achieved (reflecting the fact that the more clients you serve the harder it is to maintain a great service). Weve entered the ESTAS every year for over a decade now and manage to get around 80-90% of our client base to vote each year. The feedback informs us as to the missing parts of our service and how we can do better for our clients going forwards. Maybe you should enter the 2021 awards and show us how it's done?
Did you not make it onto the shortlist, CB? You seem a tad bitter about something.
They’re very well put together and organised, but there are so many better agents completely missing off the shortlists that it doesn’t provide a fair reflection. Which is a shame, because the marketing of the awards make them seem very credible.
Some on the shortlist aren’t even top 3 on their high street, let alone in their region.
Please login to comment