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KEYWORD "Review" - 714 RESULTS
Stand by for Capital Gains Tax changes later this year - experts

Tax experts suggest the widely expected reform of Capital Gains Tax is unlikely to be announced in tomorrow’s Budget - at...

02 March 2021

From: Breaking News

Independent agents’ group reveals entry criteria for new members

The Federation of Independent Agents has released details of the entry criteria for agencies interested in joining the growing group. “We’re already...

26 February 2021

From: Breaking News

Fraudster agent escapes prison after scamming insurance company

An agent working for a Countrywide brand in Lancashire has been given a suspended jail sentence after being found guilty of...

23 February 2021

From: Breaking News

How is the property market coping with the third lockdown?

We’re now well into the third national lockdown and as the nation’s thoughts start to focus on how and when we’ll...

20 February 2021

From: Features

Game Over for Propertymark? What future after shock resignations?

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

18 February 2021

From: Breaking News

Reservation Agreement firm sponsors Agency categories at ESTAS

Reservation Agreement specialist Gazeal is to sponsor the Estate Agent categories at The ESTAS later this year. Gazeal chief executive Bryan Mansell...

17 February 2021

From: Breaking News

Stamp duty rush provides agents with opportunity to generate additional revenue

A huge number of additional transactions completing in the next few weeks due to the stamp duty holiday provides estate agents...

16 February 2021

From: Sponsored Content

Why automation could improve enforcement of PRS regulation

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

13 February 2021

From: Features

Two new property taxes announced by Housing Secretary

The government has given details of two new taxes to provide funds to address the cladding problem on high rise tower blocks...

11 February 2021

From: Breaking News

Why 2021 is set to be 'the year for good broadband' in the rental market

The impact of the Covid-19 pandemic and shifting tenant requirements are reinforcing the need for good broadband in the rental market...

10 February 2021

From: Sponsored Content

Beware: Scams galore in Quick Buy property sector - claim

Scams are rife in the quick house buying sector with many companies seeking to take advantage of sellers in desperate situations. That’s...

09 February 2021

From: Breaking News

ESTAS 2021 confirms autumn date for Awards and Forum

The biggest awards in the residential property sector, The ESTAS, has confirmed an autumn date for its main 2021 event.  Traditionally the...

09 February 2021

From: Breaking News

Purplebricks rated as only 10th best online agency

Purplebricks has been rated as only the 10th best online agency in the country in a controversial new league table. The list...

02 February 2021

From: Breaking News

What will the lettings industry look like in 2021?

As part of our third PayProp Special Report on COVID-19 rental arrears in the UK, we surveyed over 600 agents, tenants...

30 January 2021

From: Features

It's A Deal! Hunters set to be taken over but job losses likely

It now looks likely that Hunters will be taken over by The Property Franchise Group after several months of talks, subject...

28 January 2021

From: Breaking News

Covid Crisis: No physical auctions this year for top auctioneer

One of the country’s top auctioneers is not going to stage any ballroom auctions this year - and it’s keeping its 2022...

26 January 2021

From: Breaking News

Purplebricks revamping publicity in bid to increase market share

Purplebricks’ new chief marketing officer appears to be on the threshold of making major changes in the agency’s publicity drive. Advertising industry...

25 January 2021

From: Breaking News

RICS in dramatic U-turn after newspaper allegations

The Royal Institution of Chartered Surveyors last night announced a dramatic U-turn in the controversy over a report by an independent...

22 January 2021

From: Breaking News

Purplebricks wins award for the quality of customer reviews

Purplebricks - which for some years has been the focus of controversies over reviews - has been given a prestigious award...

21 January 2021

From: Breaking News

Is the property industry at a crossroads?

The property market became somewhat fractious during 2020. After receiving a much-needed boost with the promise of stamp duty relief, things...

20 January 2021

From: Features

Sadiq Khan wants review of Covid estate agency openings in London

London mayor Sadiq Khan is reported to be asking the Prime Minister to review the status of ‘essential retail’ which can...

14 January 2021

From: Breaking News

PropTech Today: Five sessions from RE:Connect you need to watch

The ‘future of residential’ is a huge term to contend with but one that was addressed last week through our RE:Connect...

13 January 2021

From: Breaking News

RICS finance controversy: Surveyors’ chief insists action is being taken

The president of the Royal Institution of Chartered Surveyors insists that the organisation is acting on recommendations of a probe into...

12 January 2021

From: Breaking News

Agents Do Charity - and we start with a good old sing song (Covid-style)

Hello and welcome to the first Agents Do Charity of 2021.  Somehow, this year is only eight days old yet already seems...

08 January 2021

From: Breaking News

Stamp Duty Holiday - Do The Right Thing Rishi!

There’s growing optimism that an extension to the stamp duty holiday - thought to be off the agenda just days ago...

07 January 2021

From: Breaking News

How to make process optimisation your New Year’s resolution

January presents an opportune time for agency leaders to resolve and plan for resilience, performance and growth in 2021. With most of...

06 January 2021

From: Features

Dumb Perignon! Daily Mail mocks champagne-quaffing housing minister

The Daily Mail has mocked housing minister Chris Pincher for advising people to going £174-a-bottle champagne while awaiting the rollout of...

05 January 2021

From: Breaking News

Connells reveals its plan for Countrywide branches and staff

Connells has revealed that it’s to keep the existing Countrywide branch structure and staff headcount when the acquisition process is completed...

04 January 2021

From: Breaking News

Phil Spencer: What challenges lie ahead as 2021 gets underway?

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

04 January 2021

From: Breaking News

2021 preview – what do letting agencies need to prepare for?

As we approach the end of the year, there is no doubt that it has been a turbulent 12 months for...

02 January 2021

From: Features

Dominic Cummings - the Rightmove connection revealed...

He’s gone from Downing Street but the legacy of Dominic Cummings lives on in Rightmove’s top searches of 2020. Barnard Castle -...

30 December 2020

From: Breaking News

Why the year ahead will change estate agency forever

At the start of December 2020, a select handful of agents attended a private online event to see the latest news...

23 December 2020

From: Breaking News

Should agents scrap viewings in Tier 4 areas? This one has...

An agency operating in the new Tier 4 area has abandoned viewings and visits to homes until New Year, even though the...

22 December 2020

From: Breaking News

More affordable mortgages may boost 2021 housing market

The Bank of England is to review the affordability tests imposed on  borrowers, opening the door to a possible relaxation of...

22 December 2020

From: Breaking News

Just a few days left to sign up to ESTAS Awards 2021

Entrants for the 2021 ESTAS Customer Service Awards have only until December 31 to sign up. Founder Simon Brown says: “The bounce...

22 December 2020

From: Breaking News

2020 review - property market survives everything that’s thrown at it

Well, what a year it has been for everyone, including the property market. I don’t think there’s anyone out there who...

19 December 2020

From: Features

Madness! Government refusal to extend SDLT holiday provokes anger

Agents and property experts have reacted angrily to the government's refusal to extend the stamp duty holiday. The government has told campaigners that...

17 December 2020

From: Breaking News

Many buyers feel ‘pressured by agent to use in-house mortgage firm’

A study of 2,000 home owners shows that over a third have felt pressured by an agent into use its in-house mortgage...

11 December 2020

From: Breaking News

UK’s property taxes highest in world according to official figures

The UK has topped the rankings for the highest property taxes as a percentage of overall taxation in the developed world...

09 December 2020

From: Breaking News

Change what you’re doing to complete sales before March 31

‘Many are in complete denial about the time it takes and still think it’s eight to 10 weeks.’ I won’t tell you...

05 December 2020

From: Features

Long-standing portal Mouseprice bought by property social network

One of the oldest portals in the UK, Mouseprice, has been bought by a service which describes itself as the country’s...

03 December 2020

From: Breaking News

Countrywide's future uncertain as shareholders reject Connells bid

Countrywide has this morning rejected an £80m offer made for it by Connells Group. On November 23 Connells announced that its due...

02 December 2020

From: Breaking News

Michael Bruce bats away accusation of “bullying tactics”

Purplebricks founder Michael Bruce has batted away a stinging attack on him made by allAgents, a review website. allAgents has set up...

02 December 2020

From: Breaking News

Referral Fees - agents should disclose them up-front insists Ombudsman

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

30 November 2020

From: Breaking News

PRS regulation - could more authorities follow the lead of Westminster?

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

28 November 2020

From: Features

Property tax rises and falling house prices coming in 2021

Property tax rises and falling house prices look as if they are on the way according to the small print accompanying...

26 November 2020

From: Breaking News

Money in the bank – how can agents insulate their pipelines?

You probably don’t have to listen closely to hear estate agents across the country starting to cheer. It’s been a big...

25 November 2020

From: Features

Sunak pledges new homes but does not hike property tax - yet

Chancellor Rishi Sunak has resisted changing any property taxes in the short term, but has used his Spending Review statement to...

25 November 2020

From: Breaking News

Sunak’s Big Day: “Don’t make knee-jerk property tax rises” he’s told

Today sees the government’s Spending Review, with Chancellor Rishi Sunak taking centre stage as he presents a 12 month spending plan to...

25 November 2020

From: Breaking News

Corona Update: Agents seeking urgent guidance from government

Propertymark is in touch with the government to see how the new Tier structure being introduced on December 3 will affect...

24 November 2020

From: Breaking News

Trading Standards to advise Boomin on referral fees disclosure

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...

19 November 2020

From: Breaking News

How the shift to digital can improve your client experience

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

18 November 2020

From: Features

Conveyancers outperform agents for recent customer service say ESTAS

The customer service performance of conveyancers has improved in recent months according to the ESTAS review platform.  The long-standing and sometimes-heated debate...

18 November 2020

From: Breaking News

Tax Bombshell: CGT could double under new proposals

A report commissioned by the government suggests a doubling of Capital Gains Tax on profits from the sale of second homes. The government -...

12 November 2020

From: Breaking News

Coronavirus has “barely dented” sales and rental markets - RICS

The latest Royal Institution of Chartered Surveyors review of sales and rentals, often amongst the most pessimistic of analyses, says Covid 19...

12 November 2020

From: Breaking News

Lead capture 101 with Moneypenny CMO, Kate Cox

Kate Cox, Moneypenny's chief marketing officer, provides agents with an in-depth guide on lead capture. Alongside uncovering the importance of lead capture...

11 November 2020

From: Marketing & Social Media

Date revealed for largest-ever combined ESTAS 2021 Awards

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...

09 November 2020

From: Breaking News

Property Natter - spotlight on independents: the backbone of our industry

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

07 November 2020

From: Features

Will extended furlough help struggling agents and suppliers?

Chancellor Rishi Sunak has extended the furlough scheme until the end of March. It will continue under the current rules, with the...

06 November 2020

From: Breaking News

Fears grow over lockdown impact on transactions

The national lockdown beginning on Thursday makes the case for an extension to the stamp duty holiday, according to a tax...

03 November 2020

From: Breaking News

Stamp Duty receipts up despite first time buyer exemption

Figures just released from HM Revenue & Customs show just how much stamp duty buyers pay, at least before the current holiday...

02 November 2020

From: Breaking News

ESTAS and Agents Together form partnership to help industry

The ESTAS awards service and the Agents Together foundation are entering into a partnership. That means all ESTAS customer agents will be...

02 November 2020

From: Breaking News

Quick Read Top Tips  - 5 best practices for all businesses

Here is a quick read focusing on 5 things you can check your business is doing while on your tea break....

27 October 2020

From: Marketing & Social Media

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Boomin’s Backers: national and regional agencies are new founder members

Yet-to-launch portal Boomin has secured the support of 10 more estate agencies, one of them the national chain Humberts. In its third...

27 October 2020

From: Breaking News

Property Natter: why diversification is the spice of life for agents

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...

24 October 2020

From: Features

Six ways innovation is transforming the lettings sector

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

24 October 2020

From: Features

Soon-to-launch Boomin portal not just for sellers and buyers - claim

One of the latest 10 agents joining the still-to-launch Boomin portal says it could be the go-to website for all property...

22 October 2020

From: Breaking News

Call for mortgage guarantee scheme plus longer stamp duty holiday

The National Association of Estate Agents wants the government to initiate a mortgage guarantee scheme to encourage more 95 per cent...

20 October 2020

From: Breaking News

Book review of ‘Parasite - The Secret Diary of a Landlord’

Book review by Graham Norwood, editor of Estate Agent Today, Letting Agent Today and Landlord Today. If a letting agent wants to...

17 October 2020

From: Features

Referral fee transparency shows why panel management is outdated

The latest review by the National Trading Standards Estate and Letting Agency Team into referral fees places the outdated practice of...

10 October 2020

From: Features

Selling a flat with a short lease

Many agents, certainly those in London, will have faced the difficult task of selling a flat with a shorter lease. A...

09 October 2020

From: Sponsored Content

PropTech Today: the challenge with iBuyers

Recently, when giving speeches, I have discussed investment trends and industry trends that the built environment is experiencing. They are quite...

07 October 2020

From: Breaking News

Reveal referral fees now and don’t wait for law change, says NAEA

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

05 October 2020

From: Breaking News

Agents MUST disclose referral fees, Trading Standards tells government

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

02 October 2020

From: Breaking News

Here's how mio can help agents comply with RoPA framework

As the review of the recommendations of the Regulation of Property Agents Working Group continues, Emily Hawthorne, mio Account Manager and...

01 October 2020

From: Sponsored Content

Speed up sales! Online platform claims to cut agents’ admin in 2021

A new online platform claims to be the first of its kind to speed up the private treaty sales process for...

01 October 2020

From: Breaking News

Covid Clauses are back as buyers fear wider lockdown restrictions

A leading agency says so-called Covid Clauses are being inserted into contracts as buyers become increasingly cautious ahead of a possible...

30 September 2020

From: Breaking News

Boomin to hold strictly confidential webinars in bid to woo agents

Boomin, the new portal being set up by the founders of Purplebricks, is holding a series of confidential webinars next week...

25 September 2020

From: Breaking News

PropTech Today - why do PropTech companies fail?

I was giving an interview this week for an upcoming conference - yet another to convert from a physical to a...

23 September 2020

From: Breaking News

Agents back Rightmove allegation of logjams in conveyancing

Two agencies have entered the debate on whether the current frenzied housing market is seeing delays in completions. Yesterday EAT reported that...

22 September 2020

From: Breaking News

Tips for growing your management portfolio in uncertain times

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

19 September 2020

From: Features

Safety first: five-step risk assessment for agents’ offices

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

19 September 2020

From: Features

Agency networks to compete against each other for first time

A new customer service award category at The ESTAS will see agency networks competing against each other for the first time.  Networks...

14 September 2020

From: Breaking News

Coup for ESTAS as major agency group signs up to review platform

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...

09 September 2020

From: Breaking News

PropTech offer for NAEA agents to work with start-ups

The National Association of Estate Agents is inviting members to join a panel reviewing new PropTech produced as a result of...

09 September 2020

From: Breaking News

Boomin is only new portal that can rival Rightmove - top agent

One of the most experienced British estate agents says the new portal Boomin - expected to launch next month, October -...

01 September 2020

From: Breaking News

Are our fees too low? British agents amongst cheapest in the world

New research suggests that British estate agents charge some of the lowest fees in the world. Based on an apparent British average...

26 August 2020

From: Breaking News

PropTech Today: start-ups win investor backing in changing world

An overview of the global PropTech sector is often what I am asked to cover at conferences around the world. This generally...

26 August 2020

From: Breaking News

New PropTech reviews site aims to be agents’ go-to service

A new website aims to be the go-to service for agents who want reviews to help them assess the usefulness of...

25 August 2020

From: Breaking News

Countrywide - 10 own goals in five years

Hindsight is 20-20 vision, of course, and we can all see things we did ‘then’ that we would not do ‘now’....

22 August 2020

From: Features

It’s a trap! Stamp duty holiday could lead to property taxes - claim

A prominent industry figure says the current stamp duty holiday could effectively be a trap to lure in buyers who will...

21 August 2020

From: Breaking News

Coronavirus market impact - house moves down by a third

The number of people moving home dropped by almost a third in the first half of 2020, as the global pandemic...

20 August 2020

From: Breaking News

ESTAS ends 10 year relationship with Zoopla

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...

18 August 2020

From: Breaking News

The agency that stood by its staff even as profits tumbled

Connells Group has announced its trading statement for the first half of 2020 - and its support for its staff is...

12 August 2020

From: Breaking News

ESTAS strengthens reviews link with Guild of Property Professionals

Reviews and awards platform ESTAS has announced that it’s now the preferred partner of the Guild of Property Professionals.  “Over the past...

11 August 2020

From: Breaking News

Top agency group “increasingly optimistic” about market despite Covid

The chairman of LSL Property Services - Simon Embley - says he is “increasingly optimistic” about the outlook for the market,...

05 August 2020

From: Breaking News

Agency backs For Sale boards and wants lion’s share of the market

The debate over whether For Sale boards remain a valuable source of publicity has been in the headlines of late -...

31 July 2020

From: Breaking News

Tax grab on house values proposed in new 'Property CGT'

Tens of billions of pounds of new taxes should be levied through a Capital Gains Tax imposed on main homes, not...

24 July 2020

From: Breaking News

Capital Gains Tax Threat: new warning it could hurt housing market

Large scale increases in and changes to the Capital Gains Tax regime could seriously hurt the housing market, a senior figure...

21 July 2020

From: Breaking News

Big day for Leasehold reform as Law Commission issues reports

It’s a big day for leasehold reform today with the Law Commission due to publish three residential leasehold and commonhold reports. They...

21 July 2020

From: Breaking News

Capital Gains Tax - could it be applied to first homes over £500,000?

Speculation is mounting that Capital Gains Tax could for the first time be applied to gains made when owners sell first...

20 July 2020

From: Breaking News

Electrical checks - clarity and efficiency are crucial for compliance

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

15 July 2020

From: Features

Stamp Duty Holiday should lead to council tax reform, says agency

A major agency is warning that the current stamp duty holiday could leave the housing market in a state of lethargy...

14 July 2020

From: Breaking News

PropTech Today: Software and portals destroyed the personal touch of agency

Have you ever wondered how industry-specific software and property portals have influenced the typical estate agency of today? A new book, which...

08 July 2020

From: Breaking News

Agents stay open in future local lockdowns but auction houses shut

Government guidelines regarding future Leicester-style local lockdowns suggest that branches can remain open and viewings can continue. However auction houses must shut. So...

07 July 2020

From: Breaking News

Congratulations! ESTAS 2020 winners celebrate ‘virtual’ victories

The industry’s first virtual awards event has taken place with hundreds of agents participating courtesy of YouTube. Winners of the prestigious ESTAS...

06 July 2020

From: Breaking News

Agency closes 23 branches and employs 'Partners' working from home

Haart - one of the brands owned by Spicerhaart, which laid off staff in the first hours of the pandemic -...

03 July 2020

From: Breaking News

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

Sales progression – Why? How? Let’s get better

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

27 June 2020

From: Features

How to avoid delays as the property market recovers

Buyer registrations and sales enquiries are reportedly back to pre-Covid levels. Completions, however, are lagging behind. This is probably down to...

27 June 2020

From: Features

ESTAS 2020 are almost here - and they’re virtually here, too

Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...

25 June 2020

From: Breaking News

Jenrick scandal to be debated as “pigs in trough” allegations mount

Controversial Housing Secretary Robert Jenrick is the subject of a harshly critical cartoon in The Times which depicts “pigs in the...

24 June 2020

From: Breaking News

Agents allowed partial resumption of sales and moves in Wales

The Welsh housing market is back in business today - at least in part. Letting and estate agents can reopen their offices...

22 June 2020

From: Breaking News

Losing control of client money poses serious risks for letting agents

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

20 June 2020

From: Features

PropTech Today: Do we care that tech can now halve transaction times?

Tuesday mornings at 6am is usually my time to review all the latest PropTech news. This fires off ideas for my...

17 June 2020

From: Breaking News

Agency aiming to rival Purplebricks announces regional expansion

A hybrid agency which set a target of rivalling Purplebricks when it launched has announced a recruitment drive and expansion in...

17 June 2020

From: Breaking News

Law catches up with Purplebricks - or at least one firm does

Purplebricks has instructed a new legal firm to support its sales and lettings activities. Business Insider reports that the commercial team at...

17 June 2020

From: Breaking News

OnTheMarket still aims to be top portal - and ponders next move on fees

OnTheMarket says it still aims to be the number one portal, but the acting chief executive has revealed a far more...

12 June 2020

From: Breaking News

Market improving slowly after lockdown, latest RICS figures suggest

The latest sentiment snapshot produced by the Royal Institution of Chartered Surveyors confirms the trend that the market is still improving...

11 June 2020

From: Breaking News

Purplebricks' founders reveal new project to re-enter the agency industry

The brothers who founded Purplebricks - Michael and Kenny Bruce - have returned to the agency industry for the first time...

09 June 2020

From: Breaking News

Delay property tax change until market revives, experts tell government

A taxation institute is urging the government to delay Capital Gains Tax changes relating to housing transactions until the virus crisis...

03 June 2020

From: Breaking News

New sales and rental franchise seeks agents to set up national operation

A senior property lawyer is to set up a franchise agency which he describes as embracing the best of the High...

02 June 2020

From: Breaking News

Still trusting Trustpilot? Joe Lycett shows how reviews can be gamed

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...

02 June 2020

From: Breaking News

Dominic Cummings - lessons for the agency industry

Dominic Cummings has been at worst a cause of huge anger to a nation that’s already extremely anxious. At best, he’s been...

30 May 2020

From: Features

Agency jobs lost as company pulls out of direct sales in the UK

Cushman & Wakefield has pulled out of direct sales of homes in the UK. The firm has closed its UK new homes department...

29 May 2020

From: Breaking News

Watchdog launches probe into fake and misleading online reviews

The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...

22 May 2020

From: Breaking News

Phil Spencer’s Move iQ in new collaboration with the ESTAS

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

19 May 2020

From: Breaking News

Coup for London agency selected to provide Bank of England data

High end London agency Beauchamp Estates has been selected to join the Bank of England’s advisory panel of companies and senior directors, and to...

15 May 2020

From: Breaking News

Craig Fenner, a Customer Success Director at Feefo

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

14 May 2020

From: 60 Second Interview

5 ways agents can manage expectation when times get tough

Over the past few weeks, estate agents have been forced to close high street branches and adapt to working from home,...

14 May 2020

From: Sponsored Content

Property Natter - what will agent offices look like post-lockdown?

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

09 May 2020

From: Features

Business rates boost for agencies as revaluation is deferred a year

Agencies, many of which campaigned vigorously to be included in the business rates holiday announced in March by the government, have...

07 May 2020

From: Breaking News

Expelled! Agents kicked out by Ombudsman for not paying awards

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

04 May 2020

From: Breaking News

Independent agents’ group and awards platform reveal new partnership

The Federation of Independent Agents and the ESTAS review and awards platform have formed what they call “a key partnership.” The FIA...

01 May 2020

From: Breaking News

Conveyancing search provider amends ad after watchdog intervenes

Conveyancing search provider Searchflow has amended its website after an intervention by the Advertising Standards Authority. A claim on the site stated:...

29 April 2020

From: Breaking News

Forget house-building targets - new homes delivery takes 35% hit

There’s going to be a 35 per cent drop in the number of new homes delivered this year because of the...

28 April 2020

From: Breaking News

World first for agents with video reviews of suppliers on Kerfuffle

Kerfuffle is the first property-related review site in the world to offer agents the ability to post video reviews on supplier...

27 April 2020

From: Breaking News

Property Natter: a week in the life of…agents in lockdown!

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

25 April 2020

From: Features

Reducing the time between sale agreed and completion will be key post-lockdown

At the moment, it somehow seems like tempting fate to think too far into the future, especially in terms of the...

25 April 2020

From: Features

40 to 50 calls a day still coming in to The Property Ombudsman

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

23 April 2020

From: Breaking News

Change - The key to unlocking demand after the lockdown

If it’s really the case that estate agents’ offices could be in the category of High Street premises first allowed to...

18 April 2020

From: Features

Agency using ‘Covid Clauses’ to keep transactions on course

An estate agency says it’s using so-called Covid Clauses in contracts to keep transactions on course. Knight Frank says it’s writing ‘Coronavirus...

17 April 2020

From: Breaking News

Almost 60 new branches sign up to ESTAS customer review platform

Three more agencies have signed up to the ESTAS customer review platform. The arrival of Newton Fallowell, Lovelle and Goodchilds - all...

16 April 2020

From: Breaking News

Top agency furloughs staff and cuts senior management salaries

Knight Frank is furloughing agents and other staff with the company topping up the taxpayers’ funding to ensure employees get 100...

14 April 2020

From: Breaking News

Government told: Housing market needs stamp duty holiday to recover

The government has been called upon by one of the industry’s most respected bodies to announce a stamp duty holiday to...

09 April 2020

From: Breaking News

The coronavirus impact - one month in

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

08 April 2020

From: Features

Agents quit Rightmove in new spurt of publicity for OnTheMarket

Two agents have quit Rightmove and taken to social media to give their reasons. One is the 12-branch Andrew Craig agency which...

08 April 2020

From: Breaking News

Agency targeted by scammers leaving fake negative reviews

An estate agency has been targeted by scammers who leave fake reviews if they haven’t been given a pay-off. Minors & Brady...

06 April 2020

From: Breaking News

Property TV ads – the winners and losers revealed

Due to the current Coronavirus pandemic, we are all being told to stay at home as much as possible to contain...

04 April 2020

From: Features

New ESTAS tool allows agents to integrate reviews into websites

The ESTAS has launched a new tool which it says will help agents get in pole position for when the market...

03 April 2020

From: Breaking News

Top agency to train agents in other activities during virus crisis

LSL Property Services says one of its measures to “rightsize” the organisation during the Coronavirus crisis will be to put agents...

31 March 2020

From: Breaking News

Conquering Corona: new info, guidance, links for agents facing the virus

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...

24 March 2020

From: Breaking News

More industry lay-offs: franchise HQ sheds 15 and warns more to come

The property franchise company Belvoir Lettings has laid off 15 workers from its Grantham headquarters - and warns there may be...

23 March 2020

From: Breaking News

Why negative reviews are the secret to success for agents

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

18 March 2020

From: Features

Rightmove introducing deferred payment scheme for some agents

Rightmove is offering some of its agents a deferred payment option. An announcement this morning says: "While sales agreed pipelines have strengthened following...

18 March 2020

From: Breaking News

Today’s good news… the final ESTAS awards shortlist has been revealed

In these uncertain times it’s good to report positive news - ESTAS, the customer review and awards platform, has announced its...

18 March 2020

From: Breaking News

Agents Beware: help on business, viewings, deals - Conquering Corona

Hello and welcome to today’s Conquering Corona, a service we’re running to share official guidance and agents’ advice in a bid...

17 March 2020

From: Breaking News

Property Jobs Today - new jobs, new people, new companies,…

Hello and as it’s Monday it’s PJT Day - and there are plenty of people moving jobs in our industry even...

16 March 2020

From: Breaking News

Stamp Duty change and business rate holiday announced in Budget

There will be a two per cent stamp duty surcharge on the purchase of UK investment properties by non-resident overseas buyers...

11 March 2020

From: Breaking News

Emergency interest rate cut may help housing market weather Coronavirus

The Bank of England has announced an emergency cut in the base interest rate to shore up the economy during the Coronavirus...

11 March 2020

From: Breaking News

ESTAS 2020 Exclusive: Supplier Shortlist revealed today

There’s been another shortlist announced for The ESTAS 2020 - this time for the best suppliers to the estate and letting...

11 March 2020

From: Breaking News

ESTAS Exclusive - here’s the shortlist for the 2020 awards

The ESTAS today reveals its shortlist for the 2020 Awards which includes the Zoopla Xcellence Award - a special category that celebrates...

04 March 2020

From: Breaking News

Trading Standards demands “material information” in property details

Trading Standards says agents must include more “material information” in property details even if this may not be a wholly positive...

03 March 2020

From: Breaking News

Coronavirus prompts agency to quit property conference

The threat of Coronavirus is beginning to make an impact in the world of property. The Cushman & Wakefield agency announced overnight that...

27 February 2020

From: Breaking News

Embracing the self-employed model – an agent’s view

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

19 February 2020

From: Features

PropTech Today: Why the Guild’s iBuyer move will be a struggle

This week I fly to Spain to present at a conference called Immotechnia. I am opening the conference with a 45-minute...

19 February 2020

From: Breaking News

Business rates: NAEA plea rebuffed by sacked government minister

The government has dismissed a request from the NAEA and ARLA Propertymark to review business rates for agency offices on High...

18 February 2020

From: Breaking News

New TA6 form has now gone live - you can see it here

The Law Society’s new TA6 Property Information Form has just launched, as previewed on Estate Agent Today 10 days ago.  “The TA6...

12 February 2020

From: Breaking News

Trustpilot hits back at allAgents over accuracy of reviews

The war of words between estate agency review website allAgents and consumer review service Trustpilot continues apace. Trustpilot has hit back, describing allAgents’...

06 February 2020

From: Breaking News

Online agency’s ‘We Sell For Free’ claim backed by watchdog

An online agency’s claim that it sells homes “for free” has been disputed by a High Street rival - but the...

05 February 2020

From: Breaking News

Review site in Purplebricks row now at war with Trustpilot

The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.”  A statement from allAgents repeats an allegation made last...

05 February 2020

From: Breaking News

Property Natter - is local property advertising now yesterday’s fish and chip paper?

For a very long time, it was one of the best ways – if not the best way – of generating...

01 February 2020

From: Features

How to make your customer journey count

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

29 January 2020

From: Features

More agents and property firms show “significant financial distress”

Insolvency firm Begbies Traynor says the estate agency and property industry sector of the UK economy has seen a big rise...

28 January 2020

From: Breaking News

Purplebricks is controversial winner of ‘trusted service’ award

Purplebricks has won a ‘trusted service’ award - described as “an independent seal of excellence that recognises businesses for delivering exceptional experiences,...

27 January 2020

From: Breaking News

Why pent-up demand will drive the property market this year

As I look towards this year, I am sure that my thoughts are the same as many within the industry. I am...

18 January 2020

From: Features

Big jump in London market share achieved by Winkworth

Winkworth says it’s achieved a big jump in London sales market share despite “an uncertain and difficult year that was dominated...

16 January 2020

From: Breaking News

Tory tiff prompts gossip about yet another new Housing Minister

He’s a young and very wealthy up-and-coming MP in his 30s, a Cambridge graduate who also studied in the US and...

16 January 2020

From: Breaking News

More reforms on their way as government ponders leasehold changes

The Law Commission has set out three ways to cut the cost that leaseholders have to pay to buy the freehold...

10 January 2020

From: Breaking News

Emoov online review row deepens as CMA probes wider problem

There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...

09 January 2020

From: Breaking News

Stamp Duty: will reform of hated tax begin on March 11?

The new government has announced that its first Budget is to be held on Wednesday March 11 - and it’s giving...

08 January 2020

From: Breaking News

The Whole Nine Miles - the distance of a typical house move in 2019

The typical house move in 2019 turned out to be just nine miles - and large numbers of buyers moved within...

08 January 2020

From: Breaking News

Property Natter: the most revolutionary software product on the market?

First things first, a big happy New Year to everyone. Welcome to 2020! It looks set to be another interesting year...

04 January 2020

From: Features

Digital marketing service launches new PropTech platform next week

Iceberg Digital launches what it calls its “new flagship marketing platform” named Lifesycle on Monday, January 6. The data marketing platform -...

03 January 2020

From: Breaking News

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

It’s that time again - ESTAS entries closing

The ESTAS, the national customer service awards recognising the best agents, brokers and suppliers, closes for entry at the end of...

19 December 2019

From: Breaking News

Zoopla repels cyber attack on its Alto software

Zoopla has repelled a cyber attack on its Alto property software - with no breach of customer agents’ personal data. It has...

18 December 2019

From: Breaking News

Property Natter: what has the last decade meant for the property industry?

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

14 December 2019

From: Features

Agents Do Charity - the getting-close-to-Christmas edition

The election is over and there’s nothing on the agenda except the run-up to Christmas - although there’s still time for...

13 December 2019

From: Breaking News

Foxtons closes more branches as London market woe goes on - report

Foxtons is reported to have closed four more branches across London, backing up widespread industry speculation that the agency is retrenching further in...

11 December 2019

From: Breaking News

PropTech Today: a new year, a new you - resolutions for 2020

Yes, you can promise yourself that you won't eat all the mince pies, or yet another roast potato, nor drink as...

11 December 2019

From: Breaking News

General election 2019: The housing crisis remains a top issue

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

07 December 2019

From: Features

Anti-money laundering – acting on your suspicions

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

07 December 2019

From: Features

GDPR compliance - three key questions every agency must answer

There’s been a new warning to estate agents to check they are fully compliant with GDPR regulations following a European case...

04 December 2019

From: Breaking News

Emoov unmoved: row with Advertising Standards Authority rumbles on

The dispute between controversial online estate agency Emoov and the Advertising Standards Authority is rumbling on.  In the first half of November...

03 December 2019

From: Breaking News

Countrywide ‘keeping branch structure under constant review’

Countrywide says it is constantly keeping its current branch structure under review, saying any responsible agency would have to consider the...

02 December 2019

From: Breaking News

Agents Do Charity - as December arrives and temperatures fall…

It’s beginning to look a lot like…we’re running a very popular service for agents, as we’ve been inundated with more fund-raising...

29 November 2019

From: Breaking News

Election preview - what are the key issues for agents?

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

27 November 2019

From: Features

Stamp Duty Reform: have the Conservatives got cold feet?

Pressure is building on the Conservative party to honour its previous commitment to reform stamp duty for British buyers and sellers...

22 November 2019

From: Breaking News

Why agents need to embrace the incremental revenue

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

20 November 2019

From: Features

Exclusive: online agency at centre of new complaints over reviews

An online estate agency which last week claimed it had resolved a dispute over reviews it showed on its website is...

20 November 2019

From: Breaking News

Foxtons Fat Cats: new bonus policy created after shareholders’ revolt

Troubled London estate agency Foxtons says it has rewritten its remuneration policy for its senior management following a shareholder revolt at...

14 November 2019

From: Breaking News

Online agency removes Trustpilot and Google reviews after complaint

Fledgling online estate agency Emoov - now owned by PropTech firm Mashroom - has removed reviews and endorsements from its website...

13 November 2019

From: Breaking News

ESTAS launches its own fully-fledged review platform

ESTAS, the national customer service award scheme which recognises estate and letting agents,  conveyancers and mortgage advisors, has now fully launched...

12 November 2019

From: Breaking News

Agency in long-term deal to provide financial services to regional chain

Belvoir has struck an innovative eight-year exclusivity agreement with Dacres, the 20 office estate agency network based in Yorkshire, to deliver...

08 November 2019

From: Breaking News

Shock advice to buyers: Consider waiting in case Labour scraps SDLT

Until now General Election pledges of stamp duty reforms were restricted to the Conservatives - but now a tax consultancy says...

06 November 2019

From: Breaking News

Home Logbooks, Property MOTs and agent regulation demanded by NAEA

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

05 November 2019

From: Breaking News

Government blasted  over Starter Homes failure

The National Audit Office, a spending watchdog, has exposed the government’s Starter Homes policy with a damning critique of its failure The...

05 November 2019

From: Breaking News

Countrywide: the facts behind the accounting controversy

The Royal Institution of Chartered Surveyors has today published the paperwork behind the recent Countrywide £10m accounting controversy. Published on the RICS...

04 November 2019

From: Breaking News

Property Natter - shining a light on agents doing things differently

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...

02 November 2019

From: Features

Countrywide warns sellers: septic tanks are a ticking timebomb

Countrywide’s upmarket brand Hamptons International is urging all owners of homes with septic tanks to prepare for new regulations that kick...

29 October 2019

From: Breaking News

Family-run agency announces first of four new London branches

Independent family-run agency Kalmars, which currently has just one office in the capital, has revealed the first of four new branches...

22 October 2019

From: Breaking News

Huge shake-up of sellers’ information being considered

First details have emerged of the information vendors may have to provide up-front In future transactions if government house buying reforms...

21 October 2019

From: Breaking News

Zero Deposit’s Jon Notley talks exclusively to Estate Agent Today

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

12 October 2019

From: Features

How can the government help the millions of 'trapped' movers?

There’s no doubt that we live in politically charged times and every day appears to bring something new to the ‘party’. For...

05 October 2019

From: Features

Online estate agents and digital malfunction

It never rains but it pours. And that’s certainly been the case for the online estate agency sector in the last...

03 October 2019

From: Features

Targeting the right landlords for post-fees ban success

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...

02 October 2019

From: Features

Four agencies working with expanded new-build reviews platform

Savills, Knight Frank, Cushman & Wakefield and JLL are the main estate agencies now working with a review website allowing buyers...

01 October 2019

From: Breaking News

Purplebricks review methods to be investigated by Trustpilot - report

The tech publication WIRED has conducted an in-depth analysis of Purplebricks’ reviews on the Trustpilot site and suggests the agency may...

26 September 2019

From: Breaking News

Labour pledge to improve housing quality for military personnel

Shadow defence secretary Nia Griffiths is pledging to improve the quality of housing for serving military personnel if Labour gets into...

25 September 2019

From: Breaking News

Countrywide’s new Property MOT resembles old Home Information Pack

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...

19 September 2019

From: Breaking News

Government ‘trying to put a lid on house price rises’ admits minister

The new housing minister has admitted that her party has tried to “put a lid” on house price rises and has...

17 September 2019

From: Breaking News

Party Conferences: what agents should look out for

If you thought - perhaps hoped - that five weeks of prorogued Parliament meant a break from politics, think again: the...

14 September 2019

From: Features

Ex-Foxtons agent launches first-ever buying service just for first timers

A former Foxtons estate agent has set up a property finding service which is exclusively for first time buyers - believed...

13 September 2019

From: Breaking News

Referral Fees: Guild backs tighter rules and is checking members for compliance

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...

11 September 2019

From: Breaking News

Referral Fees: government amends guide for buyers and sellers

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

09 September 2019

From: Breaking News

Property Jobs Today - the news you need on the industry’s top moves

Hello and welcome to the latest PJT, your weekly opportunity to catch up on key moves within the industry. Everyone mentioned here...

09 September 2019

From: Breaking News

PropTech firm launches anti-money laundering audit checks for agents

A PropTech firm is marketing anti-money laundering audit checks for agents to help the industry comply with tighter regulation. Identity verification business...

05 September 2019

From: Breaking News

NAEA wants a single Ombudsman to cover all housing issues

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

29 August 2019

From: Breaking News

First time buyers may get discounts if they buy locally, government says

The Housing Secretary says he wants to make home ownership more affordable for first time buyers - which could mean discounts...

28 August 2019

From: Breaking News

Online firm wins £750k crowdfunding as it defies 'curse of Emoov'

Crowdfunding has been largely avoided by property companies for much of the past year following controversies surrounding Emoov’s fund raising -...

27 August 2019

From: Breaking News

Purplebricks: an insider’s story of what it was REALLY like

A former Local Property Expert and manager at Purplebricks has gone on record to reveal what it was really like to work...

16 August 2019

From: Breaking News

Developer that offered its boss £75m asks the public what it thinks

Is this the ultimate in accountability or a desperate bid to win back public support for a company damaged by the...

14 August 2019

From: Breaking News

Treat Johnson’s stamp duty promises with caution, say top agents

One of the country’s most respected agents has advised the agency industry to treat Boris Johnson’s pledges with real caution. Black Brick buying...

24 July 2019

From: Breaking News

What now for the agency industry as Boris Johnson takes over?

Our own industry’s upheaval over recent years has been no less dramatic than the turmoil at Westminster. The political earthquake has seen...

23 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Four ways to maximise your lead-handling

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

20 July 2019

From: Features

PropTech Today: Rightmove fails to understand first rule of innovation

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

17 July 2019

From: Breaking News

Market monitor shows signs for optimism in some parts of UK

Home, the property platform that often produces downbeat market forecasts, now says there are signs of improvement in London at least.  It...

16 July 2019

From: Breaking News

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

Police confirm new excavation is part of Suzy Lamplugh investigation

The Metropolitan Police have confirmed that an excavation that took place yesterday was part of its ongoing investigation into the disappearance...

04 July 2019

From: Breaking News

Purplebricks posts £52m loss, 55% revenue rise and confirms US withdrawal

Purplebricks has revealed its annual results for the year ending April 30 2019.  The hybrid agency has posted an operating loss of...

03 July 2019

From: Breaking News

Russell Quirk,Co-Founder and Advisor/Non-Exec Director of Properganda

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

01 July 2019

From: 60 Second Interview

Following Scotland’s lead – what next for England’s PRS regulation?

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

29 June 2019

From: Features

Purplebricks ex-CEO hits out at untrue claim that agency sold only 50%

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

25 June 2019

From: Breaking News

Purplebricks for the high jump as it sponsors Olympics Team GB

Purplebricks is the “Official Estate Agent Of Team GB” for the build-up to and completion of next summer’s Olympics in Tokyo. It is going...

20 June 2019

From: Breaking News

Purplebricks workforce turns on agency with string of damning reviews

A series of damning reviews about Purplebricks’ working environment, apparently written by existing and former staff, have appeared online. Indeed is a...

19 June 2019

From: Breaking News

Agency amends Help To Buy press ad after complaint to watchdog

South west regional agency Luscombe Maye has amended an advertisement for a new housing development following a complaint to a watchdog. A...

12 June 2019

From: Breaking News

Advertising tips: be big, bold and back it up

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

08 June 2019

From: Features

Property review website wins £1m funding to roll out nationwide

A review website set up by a former estate agent says £1m of new funding will allow it to roll out...

07 June 2019

From: Breaking News

Purplebricks names July date to reveal company performance

Purplebricks has announced that it is to give a trading update and the result of its review of its US activities on...

05 June 2019

From: Breaking News

Rightmove to probe agency's status after allegations of fake listings

Rightmove says its data quality team is to conduct “a full review of the current customer” after an allegation about a...

05 June 2019

From: Breaking News

Top Purplebricks investor would back US closure to bolster agency in UK

Purplebricks’ most influential investor says there is “opportunity aplenty” for the company but says it would back the closure of the US...

03 June 2019

From: Breaking News

Estate agencies top league table of shop closures across Britain

New figures released to Estate Agent Today show that a net total of 284 agents’ offices closed down in 2018. This number -...

29 May 2019

From: Breaking News

Easier extensions - mixed response from industry and planners

There’s been a mixed response to the government’s surprise announcement that it would make permanent the right of home owners to...

28 May 2019

From: Breaking News

Purplebricks share price plunges as speculation mounts over investment

Purplebricks’ share price yesterday plunged to 90.5p at one point - well below the 100p level at which the company originally...

22 May 2019

From: Breaking News

PropTech Today: Market disruption do’s, don’ts and value propositions

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

22 May 2019

From: Breaking News

160 homes are owned by 'high corruption-risk' individuals say MPs

A Parliamentary committee has claimed that 160 properties in the UK are owned by “high corruption-risk individuals” and wants more to...

20 May 2019

From: Breaking News

Property Natter: has Purplebricks' bubble now officially burst?

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

18 May 2019

From: Features

How you CAN increase your chargeable fees and JUSTIFY it

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

16 May 2019

From: Sponsored Content

The tenant fee ban - another failure of government policy?

With a mere matter of weeks until the Tenant Fees Act comes in to effect, I can’t help but wonder just...

11 May 2019

From: Features

PropTech Today: Market transformation – deterring, championing and Purplebricks

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...

08 May 2019

From: Breaking News

The problems with incentivising downsizing through stamp duty

The issue of ‘intergenerational fairness’ has been raised in recent weeks, some might say somewhat ironically by a House of Lords’...

04 May 2019

From: Features

Stamp duty revenue collapses by over a quarter as transactions tumble

A new and comprehensive analysis of the housing market shows a jaw-dropping collapse in stamp duty revenue going to the Treasury...

02 May 2019

From: Breaking News

ESTAS organisers reveal their guide to the big day…it’s just next week

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...

02 May 2019

From: Breaking News

New independent agents’ group links with reviews service

The new Federation of Independent Agents - scheduled to launch this week - has revealed a partnership with reviews platform Feefo. The...

29 April 2019

From: Breaking News

Countrywide trading ‘frozen’ by Stock Exchange as share price hits new low

The London Stock Exchange twice froze trading in Countrywide’s shares yesterday after volatile movements - and a new record low price. The...

24 April 2019

From: Breaking News

New industry Trading Standards team has just 14 to cover sales and lettings

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

23 April 2019

From: Breaking News

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Labour plans to control house prices dismissed as “bordering on the insane”

Labour is proposing two methods of controlling house price rises should it win the next General Election - and the ideas...

11 April 2019

From: Breaking News

PropTech Today: The second stupidest thing to do? Digitise the past

By the time you read this article, I’ll be in Nigeria. My first ever visit to the continent of Africa. Sitting here...

10 April 2019

From: Breaking News

Purplebricks stock downgraded 80% by investment bank

Analysts at Berenberg Bank have sharply reduced their price target for Purplebricks by over 80 per cent from 470p to 80p, accusing...

05 April 2019

From: Breaking News

Is innovation the key to thriving in the property sector?

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban.  There’s no...

03 April 2019

From: Features

Controversial ‘Slime Balls’ online agency calls in liquidators

A controversial online estate agency has gone into liquidation two years after describing High Street agents as “smug, suited slime-balls.” BetterMove, registered...

03 April 2019

From: Breaking News

Foxtons: front-office headcount under review as branch closures save £3m

Foxtons has revealed that its six branch closures announced towards the end of last year will save the company £3m in...

29 March 2019

From: Breaking News

London prices show signs of recovery but other cities start to slow

Zoopla’s Hometrack index of 20 major UK cities shows that London property prices are starting to stabilise after a three year...

27 March 2019

From: Breaking News

Purplebricks reviews are accurate insists Trustpilot

Controversial reviews service Trustpilot insists Purplebricks and Foxtons are not gaming its platform and accuses The Times of “misrepresenting” how it operates. Over...

25 March 2019

From: Breaking News

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

Purplebricks and Foxtons reviews on Trustpilot come under scrutiny

Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...

22 March 2019

From: Breaking News

Agents warned over referral fees: You're in the last-chance saloon

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

20 March 2019

From: Breaking News

Ex-Emoov chief's new online business makes headlines before it launches

The founder and former chief executive of Emoov, Russell Quirk, is back in the headlines with a new but until now...

18 March 2019

From: Breaking News

Online market share still very low as Purplebricks and Yopa both dip

The latest analysis of new listings in the two weeks to last Friday show that online estate agencies continue to have...

11 March 2019

From: Breaking News

ESTAS Customer Service Awards: are YOU on the shortlist?

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

08 March 2019

From: Breaking News

Rightmove drops PropTech app promoting private sales

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...

07 March 2019

From: Breaking News

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Purplebricks Uncovered: What it's like to be a Local Property Expert

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

04 March 2019

From: Breaking News

AllAgents allows Purplebricks reviews again, ending 18-month spat

The long-running stand off between website AllAgents and Purplebricks appears to be over, with the online agency being ‘readmitted’ by the...

04 March 2019

From: Breaking News

How can estate agents close the deal ‘off-grid’?

The demand for rural properties is high, and with 20.7% of England’s population in countryside areas, estate agents have a large...

02 March 2019

From: Features

Agency defends Trustpilot online reviews as transparent and honest

Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform.  In a statement...

28 February 2019

From: Breaking News

RIP the open house…the return of the high street agent?

Cast your minds back to the summer of 2014. It’s 9.55 am somewhere in east London ‘Sorry I’m late’ offers the...

23 February 2019

From: Features

Sabotage: Hybrid accuses rival agents of aggressive competition

The two men behind a low-profile hybrid estate agency say their company is flourishing after two years in business, during which they...

20 February 2019

From: Breaking News

Online agency business tries to avoid Emoov fall-out with ‘realistic’ crowdfund

The first major estate agency business to launch a crowdfunding bid since the controversial collapse of Emoov has emphasised its “realistic”...

14 February 2019

From: Breaking News

Agent bruised by malicious and false reviews posted online

An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...

11 February 2019

From: Breaking News

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING!

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING! In our last article, we highlighted some really important and shocking stats...

07 February 2019

From: Sponsored Content

Trustpilot changing review system to disclose 'suppressed' complaints

The review website Trustpilot is to make it easier for the public to see whether companies have tried to stop complaints...

07 February 2019

From: Breaking News

Purplebricks still in charge but online market share drops back

The latest analysis of the performance of the top 10 online estate agencies shows that their market share of new listings...

07 February 2019

From: Breaking News

Countrywide brand backs review website set up by former agent

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...

07 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Huge branch closures announced for YourMove and Reeds Rains

A major restructuring of LSL Property Services has just been announced to shareholders, with substantial numbers of branch closures. The statement says...

05 February 2019

From: Breaking News

Online agency looks to private sales because of Purplebricks and others

The regional agency MoveSelf, which set up in 2017 as an online estate agent, is shifting emphasis towards For Sale By...

05 February 2019

From: Breaking News

Purplebricks' biggest critic ditches High Street and takes his estate agency online

Purplebricks might have the last laugh - its biggest critic is ditching his High Street office and making his own agency online. Controversial...

04 February 2019

From: Breaking News

Simon Duce, Managing Director.

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

01 February 2019

From: 60 Second Interview

Faster transactions for buyers and sellers now priority for search group

With far-reaching reforms of conveyancing and other aspects of house buying high on the government’s agenda, a trade body has revealed...

30 January 2019

From: Breaking News

Will any portal ever beat Rightmove?

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...

26 January 2019

From: Features

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

Why we need to be able to move when we want, not when we have to

A review of the housing market at present, particularly when it comes to purchase transactions, might not necessarily feel overly positive.  The...

26 January 2019

From: Features

Clampdown on referral fees: new Trading Standards guidance to be issued

It’s been revealed that the National Trading Standards Estate Agency Team is to deliver new guidelines to agents for referral fees...

23 January 2019

From: Breaking News

PropTech Today: What next for agents if virtual assistants take over?

If Artificial Intelligence (AI) technology is as sophisticated as they say, Porter Pioneers’ launch could leave agents kicking their feet.  Those of...

23 January 2019

From: Breaking News

How can estate agents build their online reputation?

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

19 January 2019

From: Features

Referral fee ban considered as part of house buying reform

The civil servant leading work to reform the house buying has revealed key areas of government thinking - with a ban on...

18 January 2019

From: Breaking News

PropTech Today: Fatigue - should estate agents bother with technology?

“Estate Agents must be suffering from supplier fatigue. Where do you even begin? Most agents haven’t got the time.” So started the...

16 January 2019

From: Breaking News

Emoov collapse forces online rival to scrap crowdfunding pitch

The online sales and lettings platform TheHouseShop has scrapped its £500,000 crowdfunding pitch - and it’s blaming the collapse of online...

03 January 2019

From: Breaking News

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

40 agency offices shortlisted for Guild's annual awards

The shortlist has been announced for the annual Guild of Property Professionals Awards to be held on January 17 in London.  The...

31 December 2018

From: Breaking News

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

In It To Win It - ESTAS 2019 deadline looms

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...

18 December 2018

From: Breaking News

Towards 2019…with certainty in an uncertain world

It’s that time of year when we gaze to the future, when we ponder what the coming year will bring, and...

15 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Purplebricks: huge revenue growth plus £100m for “relentless innovation”

Purplebricks says it has £100m net cash to exercise “relentless innovation” and benefit from an industry shake-out that will ”expose undercapitalised traditional...

13 December 2018

From: Breaking News

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

 Emoov investor row: Crowdcube pledges to update angry crowdfunders

It is now known that at least 32 formal complaints have been received by the crowdfunding platform that helped Emoov raise...

12 December 2018

From: Breaking News

Brexit Bedlam: Rightmove and agency give housing market warnings

The chief executive of online agency HouseSimple says “sellers need to be prepared and willing to lower their expectations” in the current...

07 December 2018

From: Breaking News

Exclusive: Emoov halved its £100m valuation during crowdfunding pitch

Investment platform Crowdcube has told Estate Agent Today that defunct online estate agency Emoov revised down its company valuation from £104m...

05 December 2018

From: Breaking News

Emoov: Rival agents try to poach vendors as public complaints mount

At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...

03 December 2018

From: Breaking News

Seeing the wood for the trees - finding the 1% in your business

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

28 November 2018

From: Features

Controversial online auction firm generated £10.6m in fees for agents

The debate about online auction charges levied on buyers continues this morning with the release of figures showing that one company...

26 November 2018

From: Breaking News

Branch closures - 135 fewer independent agency offices

New figures from the British Independent Retailers Association suggest that there are now 135 fewer independent estate agency branches than at...

22 November 2018

From: Breaking News

I'm A Purplebricks Boss - Get Me Out Of Here! Australian CEO quits

Purplebricks chief executive in Australia, Ryan Dinsdale, is quitting the firm after two and a half years. The influential Australian Financial Review...

20 November 2018

From: Breaking News

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

PropTech Today: Agents - here’s why you need to differentiate more

I remember renting flats when I was a 25-year-old negotiator at Foxtons. Many of you will remember my love for the...

14 November 2018

From: Breaking News

Branch closures: 211 agency offices shut during first half of 2018

Shocking figures from the Local Data Company, a consultancy monitoring the health of High Streets, show that 211 estate agency offices...

12 November 2018

From: Breaking News

Another government clampdown: will it hit second home sales?

A business rates tax break which benefits holiday home owners is to be reviewed by ministers, who have now launched a formal...

08 November 2018

From: Breaking News

London house marketed for £25m but sells for ‘only’ £15m

A house in Mayfair that was sold for £19.175m in 2014 and put on the market this year at £25m has...

08 November 2018

From: Breaking News

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Countrywide reveals progress on Back To Basics turnaround

Countrywide has given Estate Agent Today exclusive details of progress on its Back To Basics programme as it seeks to recover...

31 October 2018

From: Breaking News

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

PropTech Today: Are consumers abandoned by online and hybrid agents?

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...

24 October 2018

From: Breaking News

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

PropTech Today: Understand real estate robotics and we better understand tech

The last couple of weeks’ articles were penned very much for a specific agent readership, something I am trying to be...

17 October 2018

From: Breaking News

Dear Mr Chancellor…this is what we need on October 29…

I’ve spoken many times before of my desire to see government take property more seriously. For more than just lip service...

13 October 2018

From: Features

Can negative google and Facebook reviews damage brand reputation?

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

13 October 2018

From: Features

Read all about it: Property supplement publisher up for sale

Johnston Press, the company which owns the i national newspaper and some 200 local titles - many with property supplements carrying...

12 October 2018

From: Breaking News

Why online reviews can build trust, drive traffic and improve service

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...

10 October 2018

From: Features

Foxtons says industry-leading technology allows it to close branches

Foxtons says its use of technology allows it to increase the reach of its branches - and claims this is behind...

10 October 2018

From: Breaking News

Property Jobs Today - a new agency and plenty of other key moves...

Hello and welcome to a new working week, which means your chance to catch up on the key moves in our...

08 October 2018

From: Breaking News

'Desperate' stamp duty surcharge will hurt London market - warning

Agents have continued to express their shock and opposition to the announcement by the government that it wants a stamp duty...

02 October 2018

From: Breaking News

Purplebricks claims 81% of listings sold within 12 months

The latest figures from Purplebricks, contained within the agency’s annual report released this week, claim that 81 per cent of its...

27 September 2018

From: Breaking News

Countrywide share price still in the doldrums despite Peter Long move

Shareholders in the ailing Countrywide agency group appeared to remain largely indifferent to the news that their executive chairman Peter Long...

20 September 2018

From: Breaking News

PropTech Today: will Unmortgage change our industry forever?

Those of you who receive (and read) my Sunday PropTech Review will know that, by far and away, the most shared...

19 September 2018

From: Breaking News

Purplebricks tries 'pay half upfront, half when home sells' model in Australia

Purplebricks has introduced its second price rise of the year so far in Australia, and is pioneering a model under which...

18 September 2018

From: Breaking News

Estate agency banned from taking credit for historic testimonial

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

12 September 2018

From: Breaking News

EweMove claims it's UK's fifth largest online agency - and is in profit

EweMove is the country’s fifth largest online agency group based on transactions, and continues to make a profit according to its owner,...

12 September 2018

From: Breaking News

Online reviews: huge and growing distrust from the general public

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

11 September 2018

From: Breaking News

Ombudsman calls for new build homes to be included in consumer redress

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...

10 September 2018

From: Breaking News

Property Natter: setting the record straight on SEO and subdomains

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

08 September 2018

From: Features

Help to Buy scheme facing the axe in government review

Speculation is growing that the Help to Buy scheme is set to be discontinued following a review by government ministers. Recent research...

03 September 2018

From: Breaking News

Rightmove 'may drop out of FTSE-100 within days'

Speculation is growing that Rightmove could drop out of the prestigious FTSE-100 within the next few days as the stock exchange...

30 August 2018

From: Breaking News

Brexit and SDLT 'causing market to stagnate' warns property specialist

A downbeat report from property investment specialist London Central Portfolio says “there are very few causes for optimism in the domestic...

29 August 2018

From: Breaking News

allAgents takes on OnTheMarket as it says it will become a portal

Independent review website allAgents says its ultimate ambition is to be a serious rival to existing portals like OnTheMarket. Unveiling a new...

21 August 2018

From: Breaking News

Rightmove says it's a 'summer sale' - with Connells leading price cuts

Rightmove says the housing market is now into a ‘summer sale’ as newly-marketed property shows an average asking price fall of...

20 August 2018

From: Breaking News

OnTheMarket sales rep wrote critical review of agency after cold call

An OnTheMarket sales rep - who now no longer works for the company - wrote a critical review of an independent estate...

14 August 2018

From: Breaking News

Online agents have under 1% share in prime central London - LonRes

The chairman of LonRes says online estate agents have only a one per cent share of the market in prime central...

13 August 2018

From: Breaking News

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Stamp Duty - first time buyer confusion 'shows need for a simple system'

A respected mortgage broker has found that there is widespread public uncertainty amongst the public about the effects of stamp duty...

09 August 2018

From: Breaking News

GDPR Weekly: Anti-money laundering regulations and data protection

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

07 August 2018

From: Breaking News

Prime London's four year collapse: agency figures show scale of falls

The price per square foot for homes in central London is currently £1,194 - that’s 16.9 per cent below its 2014...

30 July 2018

From: Breaking News

Agency reveals price falls required by prime homes before they sell

Figures from Savills suggest that there’s currently an average 1.14 price adjustments per sale across the prime regional markets of the...

27 July 2018

From: Breaking News

PropTech platform BestAgent reveals new supplier partner

The emerging Proptech platform BestAgent has announced its latest partnership - this one is with sales progression company ViewMyChain. BestAgent, run by...

26 July 2018

From: Breaking News

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

Referral fees – why a ban won’t make services cheaper

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

21 July 2018

From: Features

“We Buy Any House” says cash property buyer Ask Susan

If you’re an estate agent and have a property that is difficult to sell or the homeowner simply needs a fast...

20 July 2018

From: Sponsored Content

Agents' fees cartel : investigation blows the lid on how it was planned

A disciplinary investigation by the Royal Institution of Chartered Surveyors has blown the lid on the infamous fee-fixing cartel scandal involving estate...

20 July 2018

From: Breaking News

 Property Natter: what has 2018 brought so far?

First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...

14 July 2018

From: Features

Think it's all over? It is now - Emoov's Russell Quirk reviews the big match

“They think it’s all over ... it is now.” The refrain that haunts England fans returned last night, not in a good...

12 July 2018

From: Breaking News

New Housing Minister makes his first statement - all 93 words of it

The new housing minister, Kit Malthouse, has made his first formal statement from the Ministry of Housing, Communities and Local Government. It...

12 July 2018

From: Breaking News

GDPR Weekly: How should agents deal with security breaches?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

10 July 2018

From: Breaking News

Lucky escape for Raab - government to miss its new homes target

Former housing minister Dominic Raab, who yesterday left his post after just six months in office, may have had a lucky...

10 July 2018

From: Breaking News

Is a passport enough for AML? Blog 3

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

09 July 2018

From: Sponsored Content

Great estate agents inspire England to victory! - Our big match review

The dream goes on, and as England eases into the World Cup semi-finals, our agents’ reviews of their games continue -...

09 July 2018

From: Breaking News

Purplebricks the largest UK estate agency: 'So what?' says stock market

The stock market and at least one City analyst have shrugged their shoulders at the claim by Purplebricks that it is...

06 July 2018

From: Breaking News

Purplebricks: UK revenue up 81%, 630 LPEs and 74% of online share

  Purplebricks says it enjoyed an 81 per cent growth in revenue in the UK the year to the end of April and...

05 July 2018

From: Breaking News

England win! - our match review features Emoov and Purplebricks (sort of...)

Any fingernails left after last night’s thriller? It was a cracker of a game, particularly the last 45 minutes...and then the...

04 July 2018

From: Breaking News

Estate agency as it used to be - EAT looks back at 2008

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...

29 June 2018

From: Breaking News

'The score? Doesn't matter, does it?' - our latest England World Cup review

Here’s our third England World Cup match report prepared by a reader - and it’s another terrific review...perhaps more interesting than...

29 June 2018

From: Breaking News

Purplebricks rejects claims of bullying Local Property Experts in Australia

Purplebricks says it completely rejects any claim of bullying its representatives in Australia. The Australian Financial Review, which last week reported the...

26 June 2018

From: Breaking News

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

‘Word of mouth is better than reviews when choosing an agent’

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...

25 June 2018

From: Breaking News

'Gareth Southgate please prove me wrong':  Our latest World Cup review

What a weekend for British sport! In F1 there was Lewis Hamilton’s dominant win at the French Grand Prix, and the big...

25 June 2018

From: Breaking News

Commisery for Purplebricks - it's hit trouble in Australia

It looks as if Purplebricks has hit something less than a purple patch in the Australian housing market. The Australian Financial Review,...

22 June 2018

From: Breaking News

Right To Buy: top agency hints at need for 'fundamental review'

Savills has suggested that it may be time for a fundamental review of what’s left of the flagship policy of Margaret...

20 June 2018

From: Breaking News

Kane so able but England so frustrating! Our guest reviewer’s verdict...

So what did you think of the match? A deserved 2-1 win or a lucky victory snatched from the jaws of...

19 June 2018

From: Breaking News

GDPR Weekly: How should you remove data from your system?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

12 June 2018

From: Breaking News

The biggest challenge facing estate agents today…

What is the biggest challenge in estate agency today? At the risk of sounding flippant, selling houses! It’s a unique industry...

11 June 2018

From: Sponsored Content

Strewth! Purplebricks investigated by another Australian watchdog

News media in Australia say Purplebricks is the subject of an investigation by a consumer watchdog in the province of Western...

11 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Agents Do Charity (and sorry, we mention Donald Trump this week...)

We have the presidential seal of approval for our Agents Do Charity this week - well, sort of, but we don’t mean...

08 June 2018

From: Breaking News

It's not just Purplebricks - another agency boasts thousands of Trustpilot reviews

It’s not just Purplebricks that makes much of its apparently- favourable online reviews - now EweMove has issued a statement expressing...

05 June 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

GDPR Weekly: How often should you ask customers to update preferences?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

29 May 2018

From: Breaking News

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

Asking prices at an all-time high, but sales have dipped - Rightmove

The latest data from Rightmove indicates that the average national asking price has reached another all-time high of £308,075 following a...

21 May 2018

From: Breaking News

Stand by - new wave of Purplebricks adverts on the way

Purplebricks is reported to have hired a new advertising agency to handle a “multi million pound” media campaign. The advertising industry weekly...

11 May 2018

From: Breaking News

Sigh of relief as interest rate rise put off for now

The Bank of England’s Monetary Policy Committee has decided to keep the base rate unchanged at 0.5 per cent this month. The...

10 May 2018

From: Breaking News

Buyers need more help to get the best mortgage deal, says FCA

The Financial Conduct Authority says house buyers need more help to find the best priced and most appropriate mortgage deal for their...

09 May 2018

From: Breaking News

Social media 'may be better than reviews to assess some estate agents'

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...

04 May 2018

From: Breaking News

allAgents to relaunch portal - and is set to exclude Purplebricks

Review service allAgents has relaunched its property portal, saying it may become an agent-owned service and pledging to turn it into...

03 May 2018

From: Breaking News

More controversy as Purplebricks and Trustpilot are probed by BBC show

A BBC Radio 5 Live analysis of online reviews has reignited the argument about the glut of positive reviews for Purplebricks...

30 April 2018

From: Breaking News

Warning issued about many years before leasehold reform becomes law

A leasehold reform campaigning group is warning that “it is likely to be many years” before promised leasehold reform becomes law. Leasehold...

24 April 2018

From: Breaking News

War of words goes on between Purplebricks and allAgents

The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...

23 April 2018

From: Breaking News

Conveyancers back government reforms of buying and selling processes

The conveyancing industry regulator has thrown its weight behind the government’s proposals to improve the buying and selling process.  Stephen Ward, director of strategy...

10 April 2018

From: Breaking News

Agents' PropTech Toolshed: Marvellous maintenance

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

07 April 2018

From: Features

Could embracing Commonhold put an end to leasehold nightmare?

At any given moment it’s difficult to say which issue dominates our marketplace, but I think it’s fair to acknowledge during...

31 March 2018

From: Features

GDPR Weekly: Do you need consent for direct marketing?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 March 2018

From: Breaking News

Emoov well ahead of Purplebricks in new assessment of online agencies

  An assessment of nine online agencies undertaken by a property website has seen Emoov come out on top after being analysed...

26 March 2018

From: Breaking News