Archive

Today’s consumers judge a business not just on the quality of its products, but also on their experience in using them....

The property industry is fortunate in including many great people, doing great work across a range of businesses – from traditional agency...

PayProp’s recent Rental Confidence Index survey polled property professionals about their biggest concerns for 2022. Unsurprisingly, new regulations were a top...

The lettings sector looks set to steam ahead in 2022 after a record-breaking 2021, despite the financial and mobility challenges of...

Our story yesterday on whether agents should continue to dress formally post-pandemic seemed to relight the fire on a long-time debate...

The growing number of lettings sector rules is a hotly debated issue, while the sales sector has been seeing its own...

In the third part of this series, Neil Cobbold – Chief Sales Officer at rental payment automation provider PayProp – explores...

In a video interview for Letting Agent Today, Neil Cobbold, Chief Sales Officer of PayProp, speaks to property professional Chris Buckler...

Licensing of the short-term lets sector in Scotland was due to be introduced next month. However, it was recently announced that...

From 4 May 2021, your agency could be blocked from charging late fees, compounding interest on missing rent and taking any...

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

As part of our third PayProp Special Report on COVID-19 rental arrears in the UK, we surveyed over 600 agents, tenants...

As we approach the end of the year, there is no doubt that it has been a turbulent 12 months for...

It’s that time of year again. Black Friday has been and gone and the run-up to Christmas is well and truly...

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

Property tax rises and falling house prices look as if they are on the way according to the small print accompanying...

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...

The Coronavirus Job Retention Scheme, better known as the furlough scheme, was introduced by the chancellor Rishi Sunak in March to...

The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

Agents have remained calm in the light of Nationwide’s house price index which shows the first annual fall for eight years...

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

This month saw the introduction of the final stages of the Section 24 tax changes, first introduced in April 2017. Whereas buy-to-let...

In these uncertain times it’s good to report positive news - ESTAS, the customer review and awards platform, has announced its...

Increasing numbers of reports suggest that the government will use next week’s Budget to confirm a three per cent stamp duty...

Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

In the firmest sign yet that PropTech has entered the mainstream, Housing Minister Esther McVey recently launched an expert advisory council...

It’s a substantial Tory government for the next five years: what does this mean for estate agents, property and the market? We have...

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...

Recently a number of politicians and charities have been calling for the introduction of rent controls or rent freezes in the...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

With Boris Johnson winning the Conservative leadership election and becoming Prime Minister, he has spent his first few days in office...

Our own industry’s upheaval over recent years has been no less dramatic than the turmoil at Westminster. The political earthquake has seen...

A leading figure in the PropTech sector says clarity and speed are vital to ensure agencies can adequately prepare for a...

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

Estate agents have responded cynically to the small-fry property sector announcements made by Chancellor Phillip Hammond in yesterday’s spring statement mini-Budget. Overshadowed...

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

The man who is leading the government’s efforts to reform the house buying process will be one of the speaker at...

In the past year it seems every other story has been about PropTech - the big stuff like Purplebricks and the...

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

A decade ago we were still years away from Purplebricks, Countrywide was a colossus in the industry, no one had thought...

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

Earlier this week, Chancellor Philip Hammond delivered the Autumn Budget with a strong focus on housing.  The decision to cut stamp duty...

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday.  Despite...

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...