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KEYWORD "Exact" - 248 RESULTS
Four ways to maximise your lead-handling

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

20 July 2019

From: Features

REVEALED: Britain’s Biggest Moving Home Fails

A recent study has revealed what the biggest moving home fails are in the UK, including damaged furniture, scratched walls and...

18 July 2019

From: Sponsored Content

Property management software – what are the benefits?

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

17 July 2019

From: Features

PropTech Today: How will estate agents win and lose talent?

The PropTech era is changing the way in which employees decide where they are going to work. As CBRE has discovered in...

10 July 2019

From: Breaking News

Back to the future? A home ownership crisis

With this summer marking forty years since Margaret Thatcher came to power, her legacy continues to invoke both celebration and consternation...

06 July 2019

From: Features

PropTech Today: Startup should inspire agents to become community pillars

This week, I want to take a look at the Israeli startup, Venn, an urban revitalisation firm which has recently received...

03 July 2019

From: Breaking News

When selling doesn’t actually mean ‘selling’ - website warns vendors

The head of a website that contrasts the performances of rival estate agents is urging buyers to ‘drill down’ and find...

02 July 2019

From: Breaking News

PropTech Today: Facebook's own currency to drive rental transactions

Facebook is set to enter the cryptocurrency business with the big reveal of its formal plans scheduled for some point this...

19 June 2019

From: Breaking News

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Zoopla founder reveals what made his portal different - and why it’s purple

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...

14 June 2019

From: Breaking News

Should the lettings process become fully digital?

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...

12 June 2019

From: Features

Unexpired Lease Timebomb: new worries over sale fall-throughs

A conveyancing body is calling on mortgage lenders to standardise their policies in respect of unexpired lease terms in order to...

12 June 2019

From: Breaking News

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

Revealed - exactly how long it takes to buy a home in the UK

New research suggests it takes, on average, six months and 24 days to buy a home. The study, for PropTech virtual tours...

28 May 2019

From: Breaking News

Foxtons' shock warning - sales at record lows thanks to Brexit

Foxtons has warned shareholders and the City that sales volumes are at a “record low” and that the agency suffered another fall...

20 May 2019

From: Breaking News

Commonhold in action – one small builder’s attempts to change the system

So far in our contribution to the campaign to replace leasehold with commonhold we have outlined the stories of some of...

18 May 2019

From: Features

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

Radical change to leasehold and Right To Manage urged by Law Commission

Consultation closes today on a Law Commission proposal to radically reshape leasehold and the Right To Manage. Right To Manage was introduced...

30 April 2019

From: Breaking News

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Trading Standards speak out: We do NOT favour online estate agencies

The head of the new Trading Standards authority regulating estate agents says Online firms are treated exactly the same as High...

26 April 2019

From: Breaking News

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

Revealed: the ESTAS People Award shortlist from 4,000 nominees

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

04 April 2019

From: Breaking News

Why stamp duty should be abolished and not just reformed

Over the last few years, there have a number of changes to the stamp duty land tax (SDLT) regime, which have...

23 March 2019

From: Features

PropTech Today: MIPIM competition suggests sensors and IoT are the future

This month’s MIPIM conference in Cannes once again played host to the final round of the much coveted MIPIM Startup Competition.  The...

20 March 2019

From: Breaking News

Reservation Agreement firm claims it entirely eliminates fall throughs

An industry provider of reservation agreements says its services can “entirely eliminate” fall throughs and reduce failed transactions “to almost zero.” PropTech...

19 March 2019

From: Breaking News

The government must stop using agents to carry out their dirty work

I don’t believe it’s unfair to state that our government, indeed, the entire political establishment is in some turmoil at the...

16 March 2019

From: Features

Rent controls won’t solve London’s shortage of affordable housing stock

The topic of introducing rent controls in London crops up time and time again in our industry. But it’s been hitting...

16 March 2019

From: Features

Homes with ‘terrace’ or ‘court’ addresses attract below-average prices

An analysis of thousands of transactions shows that homes with ‘street’ in their address produce sale prices which are almost exactly...

14 March 2019

From: Breaking News

How can independent agents become true ‘local property experts’?

The end of 2018 was a bit of a rocky time for online estate agents. Yet only a few years ago...

13 March 2019

From: Features

Struggling easyProperty tells its agents: ‘Charge sellers whatever you like’

The easyProperty online agency has abandoned an across-the-board fee structure, allowing its licensee agents to charge what they like. “Each local market is unique...

13 March 2019

From: Breaking News

PropTech Today: Is PropTech ‘atrocious’ at marketing, or do we need to relax?

An interesting debate has been sparked in PropTech this week. It started with an interview, published on YouTube, in which Kristjan Byfield...

13 March 2019

From: Breaking News

PropTech Today: $200m investment for a storage firm – where is the potential?

A couple of weeks ago, SoftBank’s Vision Fund led a whopping $200 million investment injection into Clutter, the US-based on-demand storage...

06 March 2019

From: Breaking News

Why traditional property management as we know it is over

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

27 February 2019

From: Features

PropTech Today: Money for good behaviour? PropTech helping renters

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...

20 February 2019

From: Breaking News

It’s time we stopped fixating on shoddy landlords

Barely a day goes by when we don’t read a new report on the unscrupulous practices of landlords; of the sub-standard...

16 February 2019

From: Features

Buying into a franchise may not be as hard as you think

There are many misconceptions about the franchising world but, whether we’re talking about estate agency franchises or fast food franchises, it’s...

09 February 2019

From: Features

Agents need to prepare for buyers and sellers with specific needs

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

06 February 2019

From: Sponsored Content

PropTech Today: new key to agent success is a threat to the big portals

At the end of January the Asian PropTech company PropertyGuru announced the imminent launch of beta-phase testing of its cutting-edge new product, PropertyGuru Lens. This...

06 February 2019

From: Breaking News

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

Street-wise: many buyers choose their road before starting online search

A new report from Zoopla claims very nearly a third of buyers want to know the street - or even the...

24 January 2019

From: Breaking News

PropTech Today: What next for agents if virtual assistants take over?

If Artificial Intelligence (AI) technology is as sophisticated as they say, Porter Pioneers’ launch could leave agents kicking their feet.  Those of...

23 January 2019

From: Breaking News

Purplebricks' top critic explains why High Street agents 'win every time'

Former City analyst Anthony Codling - who is now the front-man for a new property portal - has set out why...

21 January 2019

From: Breaking News

On second thoughts…not all government legislation is bad

I often speak of my wish to see property taken out of the hands of politicians. Indeed, this is likely to...

19 January 2019

From: Features

Beccy Moore. Office Manager for Nicholas Humphreys

Who are you and what does it say on your business card? Beccy Moore. Office Manager for Nicholas Humphreys Tell us more about Nicholas...

14 January 2019

From: 60 Second Interview

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

The top 10 property personalities of 2018

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

28 December 2018

From: Features

Three key dates for letting agents in 2019

With a new year nearly upon us, it’s always a good idea to be aware of the major events that are...

21 December 2018

From: Sponsored Content

Was 2018 Peak PropTech…or is the best yet to come?

In the past year it seems every other story has been about PropTech - the big stuff like Purplebricks and the...

21 December 2018

From: Breaking News

Property Natter: Emoov, Brexit, Agents Got Talent and a partridge in a pear tree

Hard not to mention two major breaking news stories of recent days; one directly affecting the property market and one which...

15 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Exclusive: Emoov halved its £100m valuation during crowdfunding pitch

Investment platform Crowdcube has told Estate Agent Today that defunct online estate agency Emoov revised down its company valuation from £104m...

05 December 2018

From: Breaking News

PropTech Today: Professor names four issues agents need to be aware of

In his keynote speech at the recent Negotiator Conference, Professor Andrew Baum sparked debate throughout the property industry. Baum’s speech, which began...

05 December 2018

From: Breaking News

Why the best PropTech isn’t expensive

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

01 December 2018

From: Features

PropTech Today: New tech offerings require action from the high street

I’m spending a lot of time in airport terminals waiting for flights. They’re not the most comfortable of surroundings, but at...

28 November 2018

From: Breaking News

Celebrate Christmas with #festivefloorplans

Popular floor plan drawing service Metropix is excited to announce some festive fun to celebrate reaching a significant milestone. #festivefloorplans is being...

26 November 2018

From: Sponsored Content

It’s time for conveyancing to up its game

Conveyancing regularly adds unnecessary and costly delays to the home buying process and improvement could be far quicker than any efforts...

17 November 2018

From: Features

Agents Do Charity - the-clocks-go-back-an-hour edition...

We all get an extra hour in bed this weekend, giving us more energy to fund-raise for good causes, right? That seems...

26 October 2018

From: Breaking News

Fees Shock: Sole agency commission plunges 34% since 2011

New research by TheAdvisory consultancy, shared exclusively with Estate Agent Today, reveals exactly how fees have fallen for traditional agents in...

22 October 2018

From: Breaking News

Property Natter: estate agency on a bus

No, I haven’t lost the plot. Such a thing exists – and if you’re familiar with North London, there is a...

20 October 2018

From: Features

PropTech Today: Understand real estate robotics and we better understand tech

The last couple of weeks’ articles were penned very much for a specific agent readership, something I am trying to be...

17 October 2018

From: Breaking News

Banned advert highlights dangers of sales claims about rental yields

The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...

10 October 2018

From: Breaking News

Blame the accountants - they admit lobbying PM demanding foreign buyer tax

An accountancy trade body has revealed that last year it briefed MPs - including the Prime Minister and Housing Minister of...

04 October 2018

From: Breaking News

Purplebricks slapped on wrist (again) after complaint over radio ads

Purplebricks has been the subject of another complaint to the Advertising Standards Authority - and the issue has again been categorised...

03 October 2018

From: Breaking News

New stamp duty surcharge to be imposed on foreign buyers

The government has used this week’s Conservative party conference to announce a new stamp duty tax of one per cent to three...

30 September 2018

From: Breaking News

Emoov boss tells Labour conference how to solve housing crisis

Emoov’s founder Russell Quirk has outlined how he would help Britain get out of its current housing crisis to a Labour...

24 September 2018

From: Breaking News

Holiday home market could be hit by Labour's £560m tax plan

Sales of holiday homes could be hit as a result of a new £560m tax proposal put forward by Labour.  Under the...

24 September 2018

From: Breaking News

PropTech Today: So why is PropTech just like teenage sex?

DISCLAIMER: The author of this article retains no responsibility for any reader discomfort experienced when recalling the seemingly endless horrors of...

12 September 2018

From: Breaking News

Property Jobs Today: what's the latest industry employment news?

As the property market gears up for a busy autumn period, agents and property firms have been equally busy bolstering their...

10 September 2018

From: Breaking News

Property Natter: setting the record straight on SEO and subdomains

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

08 September 2018

From: Features

Crackdown on agents likely as government doubles funding for regulator

In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...

01 September 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

PropTech Today: What has happened to creative innovation?

I received a press release yesterday - one of many that get sent my way - and, as I always do,...

22 August 2018

From: Breaking News

Why letting agents need to be ready for a challenging market this autumn

The buy-to-let sector, which has been under sustained pressure for a number of years now thanks to tax changes designed to...

15 August 2018

From: Sponsored Content

PropTech Today: If agents are overvaluing, is it time to look elsewhere?

My eye was caught yesterday morning by news that PropTech company, Agent Software, is claiming that ‘some agencies deliberately over-value properties...

15 August 2018

From: Breaking News

Purplebricks says traditional agents sell only 50% of homes they market

Purplebricks co-founder Michael Bruce says traditional agents sell only around 50 per cent of the homes that they list, so spend...

07 August 2018

From: Breaking News

121,500 first time buyers since stamp duty cut, claims government

A government announcement this morning claims 121,500 first time buyers have taken advantage of the stamp duty cut introduced at the...

31 July 2018

From: Breaking News

Why property software needn’t be as changeable as the Housing Minister

With the shelf life of recent housing ministers being on a par with football managers, it's perhaps little surprise that we're...

20 July 2018

From: Sponsored Content

Countrywide boss quits another boardroom to try to save agency

Peter Long, executive chairman of Countrywide, has resigned from another boardroom to focus on saving the troubled estate agency. Long has chosen...

18 July 2018

From: Breaking News

 Property Natter: what has 2018 brought so far?

First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...

14 July 2018

From: Features

Property Jobs Today - all the latest industry moves...

Hello, and welcome to this week’s regular Monday summary of all the major jobs moves in our industry.  The industry is still...

09 July 2018

From: Breaking News

More rich foreigners buying in London is first fruit of Brexit says agent

An outspoken high-end London estate agent says millionaire foreign buyers purchasing “cheap” properties in the capital represent what he calls “the...

05 July 2018

From: Breaking News

New Purplebricks adverts - full service without the commission

The creative agency behind the new round of Purplebricks Commisery TV advertisements have been explaining the philosophy they brought to the...

02 July 2018

From: Breaking News

Property Jobs Today - all this week's big moves...

Hello, and welcome to this week’s regular Monday summary of all the major jobs moves in our industry.  Despite summer and the...

02 July 2018

From: Breaking News

Popular ex-Countrywide executive now managing director at Dexters

One of the country’s best know estate agents, Marc Goldberg, has joined London agency Dexters. Goldberg spent some 30 years at Countrywide’s...

29 June 2018

From: Breaking News

Expanded Emoov now one of the UK's top seven agencies, says Quirk

Russell Quirk, chief executive of Emoov, says his agency is now one of the top seven in the UK following its...

08 June 2018

From: Breaking News

Agents duplicating over 90% of floor plans

Many agents are missing out on significant time saving opportunities when it comes to their floor plans say Landmark, parent of the Metropix...

30 May 2018

From: Sponsored Content

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

Are cultural stereotypes damaging the UK property sector?

100 years ago, 90% of the UK population rented a home. Today, that figure has flipped, and over two thirds are...

26 May 2018

From: Features

Property listings with video tours receive 'hundreds more views' – claim

An estate agent claims that online property listings which include video tours receive 'hundreds more views' than those without. Dan Killeen of...

23 May 2018

From: Breaking News

Here are four ways data can improve your business

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

21 May 2018

From: Sponsored Content

Letting agents – here’s why your landlords should be targeting middle-aged renters

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

18 May 2018

From: Sponsored Content

Agents on the go - why your smartphone is one of your most valuable tools

Gone are the days of having to rush back to your office every time you win an instruction to market the...

16 May 2018

From: Features

 PropTech Today: Selling my flat - even tech can’t help a quiet market

That’s it. I’ve given up. The lull has continued and it’s becoming quite a bore.  The price drop hasn’t worked. The revamped...

16 May 2018

From: Breaking News

Estate agency comparison site to advertise on TV

GetAgent, an estate agent comparison website, has won investment from a growth fund that also provides a 10 month advertising campaign on...

11 May 2018

From: Breaking News

Fees ban does not mean agents can be devoid of quality

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

05 May 2018

From: Features

PropTech Today: Selling my flat - community vs systems

I have total transparency. I love that.  I know how the portals are doing, I know how many people are clicking on...

25 April 2018

From: Breaking News

Slowing? Growing? What’s really happening in today’s property market?

The sun has finally returned to ours skies and you’re on the lookout for a little bit of summer reading. As...

21 April 2018

From: Features

Introduction of reservation agreements for buyers and sellers gaining support

As the estate agency business in England moves towards being more robust with professional qualifications and higher standards being introduced, there...

17 April 2018

From: Sponsored Content

PropTech Today: Selling my flat part two - how did my valuations go?

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...

11 April 2018

From: Breaking News

'Lack of clarity' concern over latest anti-money laundering rules

A technology company says that despite government attempts to eradicate money laundering in property transactions, agents and other industry professionals have been left...

06 April 2018

From: Breaking News

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

Ombudsmen get ready to slug it out for dominance

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...

17 March 2018

From: Features

Asking prices and agents' commission more important than reviews to vendors

A survey by consumer body Which? suggests askng prices and agents' fees are the most significant factors considered by a vendor choosing an...

14 March 2018

From: Breaking News

Surcharge for 'five day exchange and completion' is slammed as rip-off

A critic of the conveyancing process has accused a law firm’s charge of £95 for “exchange and completion within five working...

13 March 2018

From: Breaking News

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

Foxtons profits and sales drop - but much better figures from Connells

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...

28 February 2018

From: Breaking News

The very best day to market a home? That'll be March 17 then...

An online agency says it knows exactly when a home should be marketed in order to sell in the optimum timeframe.  And...

23 February 2018

From: Breaking News

Agents Do Charity - and they're riding, trekking and bidding...

Welcome to the latest Agents Do Charity - your opportunity to let the rest of the industry know exactly what great...

23 February 2018

From: Breaking News

Building a new website for your agency: local vs specialist

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...

21 February 2018

From: Features

Share price bounce reverses OnTheMarket’s post-float losses

OnTheMarket’s share price starts the week at almost exactly the same level as it was floated after a significant bounce-back on...

19 February 2018

From: Breaking News

Sales progression: Pushing the process through

“Are we there yet?” In the same way that these words can drive you to distraction (any parent who has endured the...

17 February 2018

From: Features

Agents' PropTech Toolshed: Who am I and recruiting PropTech

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

17 February 2018

From: Features

Is print advertising for estate agents dead and buried?

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

03 February 2018

From: Features

PropTech Today: Creating a tech corporate culture - and a view on Countrywide

There was an excellent article, published last week, based around an interview with Chandra Dhandapani, CBRE’s chief digital and technology officer.  The...

24 January 2018

From: Breaking News

Platt's legacy - Countrywide's recent torrid years

It is now an industry truism to say that Alison Platt has transformed Countrywide - but recent evidence, and now doubt...

23 January 2018

From: Breaking News

MPs tell government - stamp duty cut isn't really helping first time buyers

One of the most influential select committees in parliament has told the government that it needs to do more - much...

23 January 2018

From: Breaking News

Branding - game, set and match to the onliners?

According to The Branding Journal, a brand is “a name, term, design, symbol, or any other feature that identifies one seller's...

20 January 2018

From: Features

Buy-to-Let – are we losing sight of what’s important?

Last week’s news that the lettings fee ban is unlikely to materialise before next spring was perhaps to be expected. Ever since...

20 January 2018

From: Features

First time buyers 'typically purchase for £5,300 below asking price'

A poll of over 2,500 first time buyers suggests that on average they pay £5,300 less than the asking price -...

18 January 2018

From: Breaking News

PropTech Today: Can agents improve fall-through rates with innovation?

Fall-through rates have long been a problem for the UK residential property market, the issue is nothing new. Today, however, the...

17 January 2018

From: Breaking News

PropTech Today: 14 industry leaders give their  2018 predictions

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

03 January 2018

From: Breaking News

What next for property in 2018?

What a year it’s been! Back in 2016 we had Brexit, a new prime minister, Donald Trump’s election, and so when...

30 December 2017

From: Features

Revealed - exactly where Britain's £1m-plus homes are located

Grosvenor Crescent, located in the heart of London’s Belgravia between Hyde Park Corner and Belgravia Square, is the most expensive residential...

28 December 2017

From: Breaking News

What now for the OTM IPO?

Who says things slow down before Christmas? The opposite appears to be the case, at least when it comes to the...

21 December 2017

From: Features

New website allows agents to sell properties via online auctions

It’s been a trend developing in the past few months - estate agents increasingly flirting with the idea of selling homes...

08 December 2017

From: Breaking News

PropTech Today: The battle of the reports

Hands up if you’ve read all of the property reports that have been published in the past week or so? Forever...

29 November 2017

From: Breaking News

Property industry reacts to the Autumn Budget

Earlier this week, Chancellor Philip Hammond delivered the Autumn Budget with a strong focus on housing.  The decision to cut stamp duty...

25 November 2017

From: Features

Q&A with Moneypenny Receptionist Josh Tanton

What does your role involve? By answering my estate agent clients’ telephone calls, I assist in their day-to-day office needs.  An...

13 November 2017

From: Sponsored Content

Agents Do Charity - a bumper sparkler edition...

Winter really is the time for fund-raising - and thanks for letting us know exactly what you are up to to...

03 November 2017

From: Breaking News

Agents Do Charity - our salute to the industry's heroes

It’s been a big week for property news - controversies surrounding Purplebricks, merger discussions between big franchise operators, and another government...

20 October 2017

From: Breaking News

Belvoir reveals wish to merge with Property Franchise Group

Belvoir has announced that it has made an approach to The Property Franchise Group regarding a possible merger. In a statement to...

19 October 2017

From: Breaking News

Record staff interviews and avoid unnecessary tribunals

Employment tribunal fees could soon become extinct, after the Supreme Court ruled they were an obstacle to the ‘access of justice’.  Once...

14 October 2017

From: Features

Party conference season - A housing plan for UK Plc

And so concludes another party conference season.  We’ve followed the great and the good (both terms are debatable) around Torbay, Bournemouth,...

07 October 2017

From: Features

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Purplebricks says LPEs typically earn much more than high street agents

Purplebricks has launched something of a charm offensive to lift the lid on the experience and work of its Local Property...

29 September 2017

From: Breaking News

Purplebricks defends its Local Property Experts after website criticism

Purplebricks has issued a strong defence of its Local Property Experts after an agency comparison website’s analysis was critical of the...

28 September 2017

From: Breaking News

Revealed - exactly how 'local' are local property experts?

An analysis conducted by estate agency comparison website GetAgent has for the first time attempted to calculate how ‘local’ agencies' local property...

27 September 2017

From: Breaking News

Revealed - how Ted Dexter inspired an estate agency (well...sort of)

One of the more puzzling questions in London's estate agency industry has been resolved - how a company which appears to...

19 September 2017

From: Breaking News

CMA releases details of estate agents' cartel scheme

The Competition and Markets Authority has for the first time published details of the findings against a group of six estate...

18 September 2017

From: Breaking News

Summer of love? More like summer of leasehold

Even so close to the event, I don’t think anyone will be deeming 2017 as the ‘summer of love’.  The summer of...

16 September 2017

From: Features

PropTech Today: Conference season - Where will I see you?

And so summer draws to a close. The slow, lazy months of July and August have come to pass and the...

13 September 2017

From: Breaking News

OnTheMarket rebel agent makes last-ditch bid to overturn float proposal

An early Gold member of OnTheMarket is making a last-ditch bid to stop its parent company, Agents’ Mutual, from floating on...

11 September 2017

From: Breaking News

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

PropTech Today: Two new solutions prove property is ready to go mobile

I’m excited to write this piece. I love it when something comes along and delivers that genuine thrill; the thrill of...

16 August 2017

From: Breaking News

Sell Purplebricks shares, urges writer as sales data mystery remains

The Sunday Times made uncomfortable reading for Purplebricks yesterday as the newspaper raised more questions about the number of homes the...

14 August 2017

From: Breaking News

A sense of déjà vu over OnTheMarket

There’s a distinct sense of déjà vu over the debacle of OnTheMarket. I avoided joining two years ago because I couldn’t see...

12 August 2017

From: Features

“Super short-term rentals” and subletting: the future of the private rented sector

Historically, short-term rentals have been an unattractive business for the majority of estate agents and property managers. Scarcity of demand from tenants...

04 August 2017

From: Features

Agents' Mutual revenue static but company claims good progress

The accounts for Agents’ Mutual, parent company of the OnTheMarket portal, show that revenue for the year ending January 31 was...

01 August 2017

From: Breaking News

Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

08 July 2017

From: Features

Five things you should know about data mining

Our recent roundtable on the government’s proposed ban on letting agent fees charged to tenants generated ten tips for growing your...

08 July 2017

From: Features

Why agents need to do more to promote value for money

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...

06 July 2017

From: Sponsored Content

Sales Doctor: The key to winning more instructions

Dear Sales Doctor, The biggest challenge I’m facing right now is winning more instructions. What advice do you have for my listers...

01 July 2017

From: Features

PropTech Today: UKPA, RICS and the vital need for open data

The UK PropTech Association (UKPA), of which I am a member of the steering committee, is an organisation with a purpose...

28 June 2017

From: Breaking News

Agents' new homes network to launch lead generation campaign this year

A network which helps estate agents win more instructions in the land and new homes sector is launching a lead generation...

27 June 2017

From: Breaking News

Would you ‘let’ a property go under the hammer?

The popularity of property auctions in the UK has increased enormously in recent years, supported by popular TV shows such as...

17 June 2017

From: Features

Great expectations can be a dickens of a problem

Great Expectations was a fantastic novel-cum-social-history written by Charles Dickens, who once lived in my adopted home city of Portsmouth. But these...

17 June 2017

From: Features

Agents Do Charity: another Escape the Election edition

We take a break from the relentless election coverage to look at the great fundraising work being carried out by our industry. Once...

09 June 2017

From: Breaking News

Election preview: Could we be heading for a ‘black swan moment’?

In years to come, students of political history might come to look at the 2017 General Election campaign with some interest....

03 June 2017

From: Features

Reform of buying and selling - The industry should prepare now

The banning of letting fees levied on tenants has dominated the industry headlines in recent months but this election campaign suggests...

27 May 2017

From: Features

Another part of UK scraps stamp duty and introduces replacement tax

Scotland already has the Land and Buildings Transaction Tax instead of stamp duty - now Wales is following suit, with a...

26 May 2017

From: Breaking News

Online reviews - They’re here to stay

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

29 April 2017

From: Features

Auction sector 'leading post-referendum sales recovery' - claim

A series of strong sales performances at recent auctions has led one firm to claim the sector is leading the residential industry’s...

13 April 2017

From: Breaking News

Countrywide share price, once over 685p, falls below 150p

Countrywide’s share price, which just over three years ago was riding high at just above 685p, has hit a new low...

05 April 2017

From: Breaking News

Stamp duty: A year on and the government has scored an own goal

A year ago, we were days away from the introduction of a 3% stamp duty surcharge on second homes – a...

24 March 2017

From: Features

Property Natter: why people crave instant gratification

Instant gratification is nothing new. It’s been around for millennia. It’s an in-built survival instinct for humans – that want, that...

28 January 2017

From: Features

Purplebricks recruits TV property star for 'Commisery' campaign

The average fee paid by sellers to high street estate agents in the past year is £4,055 claims Purplebricks - an...

17 January 2017

From: Breaking News

Trio of agency staff celebrate 25 years in the same company

Three members of staff are celebrating 25 years with the same company this month.  Gail Shepherd, Frances Slocombe and Cath Bradbury all...

12 January 2017

From: Breaking News

New homes: Sajid and Gavin must do better

Now I’m not one to lose sleep over politicians, but it strikes me that Communities Secretary Sajid Javid and Housing Minister...

07 January 2017

From: Features

Quote, unquote - What the industry said in 2016

Forecasts are so last year: who anticipated Bowie, Brexit or Balls for example? Quotes, on the other hand, really ARE last year...

17 December 2016

From: Features

Rightmove visits up 9% in better-than-expected post-Brexit market

There’s been a fall in the typical asking price of a home on sale of 2.1 per cent according to Rightmove...

12 December 2016

From: Breaking News

The market is dead, long live the market

Listening to all the coverage of the tenant fee ban, all I hear is consumer groups talking about how some agents...

26 November 2016

From: Features

Pay As You Go online agency promises to 'disrupt the disruptors'

An estate agency described as operating a ‘pay as you go’ business model says it wants to “disrupt the disruptors” operating...

25 November 2016

From: Breaking News

Is he fired? Apprentice star quits the London estate agency he set up

The former Apprentice runner-up Jamie Lester, who at one time ran four London estate agency branches under Haus Properties, says he...

17 November 2016

From: Breaking News

Property Natter: how to build a brand

Good branding is absolutely crucial to any successful business or product, even more so in a world of social media, instant...

12 November 2016

From: Features

London's housing market may benefit from Trump, insist estate agents

Estate agents and market analysts have spent 24 hours expressing their nervousness over the repercussions of Donald Trump's victory in the...

10 November 2016

From: Breaking News

Whither Countrywide

Although Brexit, portal juggling and portal wars have stolen property industry headlines in recent months, there's been one story almost constantly...

05 November 2016

From: Features

Agencies opening, expanding, acquiring - crisis, what crisis?

Despite Brexit and economic uncertainty, there is still confidence from many agencies that are expanding, opening and acquiring even this late...

25 October 2016

From: Breaking News

Genuine concern for staff well-being is the most powerful motivator

After two long years, Moneypenny finally moved into its new headquarters over the summer.  It was a milestone we had all been...

07 October 2016

From: Features

The power of floor plans

When marketing a property for sale, there are a number of attributes that buyers and sellers today expect ‘as standard’, but...

23 September 2016

From: Features

How can Agents survive in an increasingly competitive market?

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

13 September 2016

From: Sponsored Content

Agency with office but no shopfront insists we're not an onliner

A firm called Proper Local has launched, insisting it is offering “a new model” for estate agency, somewhere between a traditional...

07 September 2016

From: Breaking News

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

Asking prices dip - but it's seasonal, not Brexit, says Rightmove

The typical price of property coming to the market in the last four weeks is 1.2 per cent lower than in...

15 August 2016

From: Breaking News

Property Natter: flashmobs, a Spice Girls tribute band and girls on stilts

The joke doing the rounds last week still seems to be just as relevant this week: “the only man with a...

08 July 2016

From: Features

The post-Brexit landscape

As I sit and write this piece, even with the FTSE 100 back up and sterling having recovered some of its...

08 July 2016

From: Features

Carl Brignell, Elite Panel Management Director

What does it say on your business card? Just ‘Director’ – I’m involved in every area of the business at the moment. What...

01 July 2016

From: 60 Second Interview

Purplebricks investor Woodford says Brexit vote presents opportunities

The most famous investor in hybrid agency Purplebricks, star fund manager Neil Woodford, says Brexit presents opportunities as well as challenges. In...

27 June 2016

From: Breaking News

Mid West Displays launches Encore Range ‘that offers more’

One of the UK’s leading manufacturer of LED light frames has introduced a new range that promises ‘a little bit more’....

20 June 2016

From: Sponsored Content

What will happen to the housing market if Britain leaves the EU?

The sense of gathering momentum for the Leave campaign ahead of the upcoming EU referendum is causing high levels of uncertainty...

17 June 2016

From: Features

Property Natter – Big Data and a different kind of mortgage

A few of our Industry Views pieces this week focus on the upcoming EU referendum. I don’t think I can add...

17 June 2016

From: Features

How can the industry provide reassurance during this time of uncertainty?

Significant national events such as elections and, in this case, referendums bring with them a level of uncertainty.   No-one can predict...

17 June 2016

From: Features

Sarah Neate, Design and Marketing Manager

Who are you? Sarah Neate, Design and Marketing Manager     Who Are Mid West Displays? We make, supply and install window and interior display panels. ...

08 June 2016

From: 60 Second Interview

Property Natter – the top five Proptech products

Last time out I spoke about the beginnings of a PropTech revolution, with two major London-based events in the offing over...

13 May 2016

From: Features

Agents Do Charity - the cycling, cash give-away and football kit edition...

It’s been another great week of fund-raising for good causes by our industry, as you can see from our roll of...

13 May 2016

From: Breaking News

Britain’s best letting agents

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

10 May 2016

From: Features

Property Natter: conveyancing, mortgage advice and a PropTech revolution

On Tuesday we managed hail, snow, rain, sun and a chilly wind all in one day. Whatever you want to say...

29 April 2016

From: Features

How do you protect clients from themselves?

When a potential buyer comes into the office and says they want to view a property on your books, the natural...

29 April 2016

From: Features

Home Buyer Report- What is it?

It's a high quality RICS approved report, carried out by one of our RICS accredited local surveyors. The RICS HomeBuyer Survey is...

27 April 2016

From: Sponsored Content

Portal juggling: analyst claims possible inflated prices and 'false impressions'

Research by data company Propcision claims that portal juggling - the listing and re-listing of the same properties - risks inflating...

25 April 2016

From: Breaking News

Ex-Countrywide chief joins board of central London estate agency

Estate Agent Today can reveal that Bob Scarff, the head of Countrywide’s estate agency business until last May, has become a...

18 April 2016

From: Breaking News

How excellent branding can help estate agents stand out in a crowd

Recently, I was speaking to the owner of a chain of estate agents which is thinking of refreshing its company image. They...

15 April 2016

From: Features

The rise of an increasingly unpredictable market

Property has long been a safe investment. Before the downturn in 2008, sellers were able to gain a healthy capital return.  Post-economic...

25 March 2016

From: Features

Rightmove visits up 14% as the average asking price exceeds £300,000

Rightmove says the average asking price of a property coming to market in England and Wales has now passed £300,000 for the...

21 March 2016

From: Breaking News

Naivety is a becoming a real headache

The property market is racing ahead, but not everyone who wants to be part of it appears to want to keep...

12 March 2016

From: Features

Property and technology: The birth of the silicon brick?

The amount of column inches taken up by ‘property’ is at an all-time high.  In my mind there are two major contributing...

20 February 2016

From: Features

Prime London prices may stagnate thanks to EU uncertainty warns major agency

Cluttons is warning that the prime central London market may stagnate for at least the early part of this year thanks...

08 February 2016

From: Breaking News

Agency condemns government over 3% surcharge and 'new' property duty

Scotland’s Land & Building Transaction Tax - its more radical replacement for stamp duty which still applies throughout the rest of...

03 February 2016

From: Breaking News

Mystery surrounds when OnTheMarket house went on the market...

Mystery surrounds exactly when a house used in some of OnTheMarket's TV advertisements actually went up for sale. Estate Agent Today had...

29 January 2016

From: Breaking News

Stamp duty and buy to let tax changes: Readers' views put to David Cameron

In January readers of Estate Agent Today and Letting Agent Today were given the opportunity to give their views on proposed...

25 January 2016

From: Features

Why I've said no to PLC approaches

Do you remember Martha Lane-Fox? She was the poster girl for lastminute.com and an icon of the dot.com bubble that ended...

15 January 2016

From: Features

New year. New look?

Let Mid West Displays get your window in shape! Never underestimate the power of high street presence. Image is everything, and what...

14 January 2016

From: Sponsored Content

Agents Do Charity - it's 2016 and we're back and fund-raising...

Happy New Year to all those (bet you’re a little bored of hearing that now, aren’t you?) - but we know...

08 January 2016

From: Breaking News

Only four weeks for industry to comment on 3% stamp duty surcharge

There is just four weeks left for the official consultation period set by the government over its controversial proposal to levy...

04 January 2016

From: Breaking News

Festive knitware and office decorations - it's yet more agents' photographs!

Thanks yet again for the latest batch of festive photographs sent by agents - we’re really delighted so many of you...

15 December 2015

From: Breaking News

Most mortgage borrowers don't know their interest rate, claims Which?

New research from the mortgage advice section of the consumer group Which? reveals that one in three mortgage holders have no...

07 December 2015

From: Breaking News

Countrywide says London market stagnation not caused by stamp duty

Countrywide says the current malaise in the central London housing market is not, as many agents and commentators suggest, simply down...

01 December 2015

From: Breaking News

Stamp Duty income to soar by 50 per cent in five years, says Treasury

The Treasury has admitted that stamp duty ‘take’ is expected to soar from £11.2 billion this year to £17.8 billion in...

30 November 2015

From: Breaking News

Christmas is no time for agents to wind down

No sooner was Halloween done and dusted than attentions turned to Christmas: shops were dressed with festive decorations; town centre lights...

27 November 2015

From: Features

Competition among regulators is healthy – or is it?

When it comes to the regulation of the conveyancing industry, this question is a topic of open and ongoing debate. Licensed conveyancers...

20 November 2015

From: Features

Countrywide – A Titanic failure waiting to happen?

It’s rare for an incumbent to pivot to a disruptive business model, even in the face of compelling logic that they...

30 October 2015

From: Features

Keller Williams UK agency franchise to expand to 30+ 'market centres'

Keller Williams, the US-originated franchise agency with three ‘market centre’ offices in the UK says it aims to expand that number...

28 October 2015

From: Breaking News

Ellie Hall, Head of Acquisitions, LSL Property Services

Who are you? Ellie Hall. What does it say on your business card? Head of Acquisitions. You're on the hunt for acquisitions, what makes a...

26 October 2015

From: 60 Second Interview

Doing the math behind the figures

We have reached an interesting point in what has been a most unusual year for the property sector.  The latest figures from...

23 October 2015

From: Features

Investment portal attracts 5,000 agents

A web portal which radically changes the way investors search for their next investment property has signed up 5,000 agents, less...

07 October 2015

From: Sponsored Content

So much bleating, I thought a goat had got in!

It was interesting to see the report on Estate Agent Today about the meeting between London estate agents, NAEA, and HMRC. No,...

25 September 2015

From: Features

Gazumping is not all bad news

We’re all familiar with 'gazumping' – most us have been 'gazumped' or indeed been the perpetrators of this practice, for it...

11 September 2015

From: Features

eMoov explains agency's controversial £20m valuation

The controversial description of online agency eMoov as being valued at £20m - even though it currently does not even make...

09 September 2015

From: Breaking News

Say no to George before housing crisis

A new website has been launched to fight back against the attack George Osborne made in the Summer Budget on the...

21 August 2015

From: Features

Is it a luxury or does it provide peace of mind?

Roy Fuller Managing Director at Everything Lettings says: By having in place an Out Of Hours help line such as we...

28 July 2015

From: Sponsored Content

CHAPS working hours to be extended next year

CHAPS has confirmed that its operational hours will be extended from summer 2016, enabling high-value payments to be made until 6pm. The...

24 July 2015

From: Breaking News

Why estate agents must come to terms with change

A riposte to Paul Smith's article 'Why Estate Agents Must Stand Up to the Power of the Portals' I just read an...

17 July 2015

From: Features

Out of Hour cover for areas under Landlord licensing

Many Councils are now introducing Landlord Licensing within different boroughs, for those that have one of the requirements is a 24...

13 July 2015

From: Sponsored Content

Are you offering the very best service you can for your Landlords and tenants?

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...

25 June 2015

From: Sponsored Content

HMRC making anti-money laundering spot checks on agents

The National Association of Estate Agents says HMRC have been making unscheduled visits to individual agency offices to check on their...

19 June 2015

From: Breaking News

Property Natter: Networking, teamwork and a fake England captain

Hello and welcome to my brand new blog! Every month I’ll be giving you an insight into the varied, exciting and...

05 June 2015

From: Features

Video round up 05.06.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on the CMA's...

05 June 2015

From: Video Articles

Video round up 05.06.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on the CMA's...

05 June 2015

From: Breaking News

It’s time to consign sole agencies to history

This publication recently reported on Russell Quirk's latest attempt to upset the establishment, this time by attacking the hallowed ground of...

29 May 2015

From: Features

easyProperty hires PR firm ahead of sales launch

Online estate agent easyProperty has appointed a creative and PR agency to manage an ‘above the line’ advertising campaign ahead of...

29 May 2015

From: Breaking News

Do you know where your next instruction is coming from?

Information Works is a one-stop direct marketing solution allowing Clients to select individuals at over 27 million household addresses, create personalised...

22 May 2015

From: Sponsored Content

Introducing the ‘Poldark Effect’

Poldark, a period drama recently on the BBC, has inspired a new trend dubbed the 'Poldark Effect'.  Rather than an increase in...

15 May 2015

From: Features

Not Invested In Light Panels Yet

Not Invested In Light Panels Yet In this economical climate you might think that investing in new window displays is a...

11 May 2015

From: Sponsored Content

So who will be the new housing minister?

The industry is awaiting news of exactly who will become the new housing minister and whether the role will have cabinet...

11 May 2015

From: Breaking News

Technology is arming high street agents in the online battleground

The presupposed notion still exists that new online agents are ‘tech savvy’ whilst the seemingly old fashioned high street agents are...

06 May 2015

From: Features

Your agency could look like this

Gareth Styles of Grants Independent Estate Agents, Woking writes: When considering opening a new office in Woking Surrey I met with several...

23 April 2015

From: Sponsored Content

Yield is king for buy-to-let investors

With pension reform, council licensing changes and a General Election on the horizon, many are anticipating a boom in the buy-to-let...

22 April 2015

From: Sponsored Content

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