Archive

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

Zoopla says over 250 agents have now signed up to its partnership deal with PropTech firm FocalAgent, set up by former...

Some 12 per cent of buyers will pull out of their transaction if it does not complete in time for their stamp...

Two mothers have launched a new estate agency using a virtual office - and they have overcome personal challenges to achieve their...

An online agency has apologised to a single mother who felt pressured into allowing viewings of a property she was renting. Local media in...

It seems like a week does not go by without a new ‘gamechanging’ piece of technology being announced to the industry. 2020...

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

Property portals remain an essential marketing tool for estate agents and their value is clearly appreciated by consumers. However, with a...

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....

Well, what a start to 2021! None of us thought things would change as the clock struck midnight on New Year’s...

The BBC says some buyers are taking advantage of lockdown rules to travel hundreds of miles to view homes. The story suggests...

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

While the property industry has suffered far less than other sectors during the past year, it would be short of the...

An online petition wants all agents’ offices to close during the pandemic. Keeping them open means agents feel "forced and pressured" to conduct...

Agents have been outlining how they have beefed up their measures to combat the risk of Coronavirus, especially during property viewings. “We...

Described on this site as a ‘powerful disruptor’ in March 2020, few would deny that the COVID-19 pandemic has impacted on...

It is the end of my column for another year, my 4th if I am not mistaken.  This year has seen a...

Buyer feedback is a key resource for agents who want to keep on top of market changes and so handle vendors’...

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...

As what now seems like a common occurrence everything has changed again since I last sat down to write about the...

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

Watching the government’s surprise press conference a couple of weekends ago the message was clear; we were heading into a gruelling...

The housing market is to remain open in the four week lockdown in England. The Ministry of Housing, Communities and Local Government...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

Who are you and what does it say on your business card? I am James D. Marshall, Founder and CEO of Pupil. What...

One of the industry's senior agency leaders says it would be a mistake for agents to be stopped from working in...

Most agents' branches in Wales are expected to close for just over two weeks from 6pm this Friday, October 23 - moving...

Zoopla has linked with a PropTech company led by the former boss of Purplebricks to offer agents free virtual viewings services. The...

Online agency Purplebricks says an absence of technology in property details is one of the biggest turn-offs for potential buyers. A survey...

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

It has been three months since the property market was given the green light to reopen. During this time, we have...

Agents should check where buyers and sellers have been on holiday as part of their approach to safety during the Coronavirus...

A PropTech firm that regularly claims London homes are mis-measured in property descriptions has taken a swipe at Purplebricks. Pupil, a spatial...

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

A trading statement from Foxtons this morning reveals that 85 per cent of staff are now off furlough, and that the...

An agent in Hertfordshire says he routinely secures 5,000 visits to ‘live open houses’ on Facebook Live, and have on one...

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...

The property market has been reopen for almost eight weeks now and during that time demand from prospective buyers has soared. Rightmove...

Purplebricks is starting a new wave of TV advertisements today, continuing its theme from earlier this year as a sponsor of...

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

Virtual viewings could transform estate agency so fundamentally that they might mean the work of five negotiators could in future be...

An overwhelming 98 per cent of vendors questioned by Zoopla say they remain anxious about the Coronavirus and would prefer to...

Rightmove has contacted all member agents saying it has enhanced its automated online viewing feature first introduced in April. As part of...

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

OnTheMarket has introduced a new filter that allows buyers to limit their searches to those properties with online viewing options. These can...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

Rightmove has suggested there may be massive changes underway in buyers’ priorities as the housing market resumes and the country begins...

There’s been a very significant increase in the number of listings carrying virtual viewings, accelerating during the period of the Coronavirus crisis and...

Guidance issued by the government explicitly advises agents, buyers and sellers that more activity should be done online if possible. “The process...

Although few expect virtual viewings to continue their popularity now that lockdown restrictions have been eased, there’s news this morning that...

A PropTech firm says it’s using what it calls “World War Three-style” hazard suits when they visit premises to create virtual...

There’s been a furious response to the agent who appears to have breached government rules by opening his branch to the...

An instant valuation service has launched a new tool aimed at helping agents prioritise leads through prospective vendors uploading photographs to...

Virtual viewings are here to stay and will continue long after lockdown eases according to the head of a PropTech group. Babek...

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

Industry supplier epropservices has created a new virtual valuation platform to help the industry operate during the lockdown and social distancing...

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

A Fine & Country agent has just sold a home based on a video viewing, and is now sharing tips with...

One of prime central London’s most respected estate agencies is warning that it could take until spring 2021 for the luxury...

Hunters has expanded its online offering to improve its service to both the sales and lettings sectors - and it’s even...

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...

In this time of economic uncertainty, more and more people are becoming unwilling to leave their homes, yet you and your...

Floorplan and photography supplier FocalAgent is making a free offer to every agent in the UK during the virus crisis -...

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

On April 4, EAT published a piece titled: ‘It’s 2024: what will the industry look like, post corona-virus’. To me, this...

An estate agency in Portsmouth has sold a house subject to contract after nothing more than a video tour filmed by...

One of the country’s best known high-end independent estate agencies is marketing a home for £22.5m and hopes it finds a...

The government has at last issued extensive advice on home moving and the activities of estate agents during the continuing Coronavirus crisis. This...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

We all know the three essential things an estate agent must have on their website include the ability to be able...

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

Audioagent and KeyAGENT have merged to create the UK’s largest property marketing group. Together they provide property marketing services to the UK’s...

Strutt & Parker is offering free Virtual Viewings to 1,000 new clients, and says it's the first national agency to offer such...

A leading agent has urged major portals Rightmove, Zoopla and OnTheMarket to feature virtual viewings content more prominently on their platforms. Writing...

I’m writing this a week into my instruction decision. It has been a fascinating journey to date. As I discussed last week,...

I’m excited to write this piece. I love it when something comes along and delivers that genuine thrill; the thrill of...

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

Hatched, the online agency snapped up just over a year ago by Connells in what was described as an ‘industry defining’...

Rightmove has begun testing a virtual reality viewing platform which will allow prospective buyers to view properties without leaving their own...

There’s been a lot of talk lately about artificial intelligence (AI). We’ve seen it feature prominently this year on film (in...

A London start-up is the latest to launch virtual reality technology aimed at estate agents and property buyers.  Launched last week, VirtuEye...