Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...
Archive
27 February 2021
From: Features

Zoopla says over 250 agents have now signed up to its partnership deal with PropTech firm FocalAgent, set up by former...
26 February 2021
From: Breaking News

Some 12 per cent of buyers will pull out of their transaction if it does not complete in time for their stamp...
22 February 2021
From: Breaking News

Two mothers have launched a new estate agency using a virtual office - and they have overcome personal challenges to achieve their...
16 February 2021
From: Breaking News

An online agency has apologised to a single mother who felt pressured into allowing viewings of a property she was renting. Local media in...
12 February 2021
From: Breaking News

It seems like a week does not go by without a new ‘gamechanging’ piece of technology being announced to the industry. 2020...
10 February 2021
From: Breaking News

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...
04 February 2021
From: Breaking News

Property portals remain an essential marketing tool for estate agents and their value is clearly appreciated by consumers. However, with a...
01 February 2021
From: Breaking News

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...
30 January 2021
From: Features

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....
27 January 2021
From: Features

Well, what a start to 2021! None of us thought things would change as the clock struck midnight on New Year’s...
23 January 2021
From: Features

The BBC says some buyers are taking advantage of lockdown rules to travel hundreds of miles to view homes. The story suggests...
21 January 2021
From: Breaking News

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...
18 January 2021
From: Breaking News

While the property industry has suffered far less than other sectors during the past year, it would be short of the...
16 January 2021
From: Features

An online petition wants all agents’ offices to close during the pandemic. Keeping them open means agents feel "forced and pressured" to conduct...
14 January 2021
From: Breaking News

Agents have been outlining how they have beefed up their measures to combat the risk of Coronavirus, especially during property viewings. “We...
07 January 2021
From: Breaking News
Described on this site as a ‘powerful disruptor’ in March 2020, few would deny that the COVID-19 pandemic has impacted on...
16 December 2020
From: Sponsored Content
16 December 2020
From: Breaking News

Buyer feedback is a key resource for agents who want to keep on top of market changes and so handle vendors’...
09 December 2020
From: Breaking News

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...
05 December 2020
From: Features

As what now seems like a common occurrence everything has changed again since I last sat down to write about the...
28 November 2020
From: Features

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...
25 November 2020
From: Sponsored Content

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...
21 November 2020
From: Features

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...
18 November 2020
From: Features

Watching the government’s surprise press conference a couple of weekends ago the message was clear; we were heading into a gruelling...
14 November 2020
From: Features

The housing market is to remain open in the four week lockdown in England. The Ministry of Housing, Communities and Local Government...
31 October 2020
From: Breaking News

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...
27 October 2020
From: Sponsored Content

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....
24 October 2020
From: Features

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...
23 October 2020
From: Sponsored Content

Who are you and what does it say on your business card? I am James D. Marshall, Founder and CEO of Pupil. What...
22 October 2020
From: 60 Second Interview

One of the industry's senior agency leaders says it would be a mistake for agents to be stopped from working in...
21 October 2020
From: Breaking News

Most agents' branches in Wales are expected to close for just over two weeks from 6pm this Friday, October 23 - moving...
19 October 2020
From: Breaking News

Zoopla has linked with a PropTech company led by the former boss of Purplebricks to offer agents free virtual viewings services. The...
16 October 2020
From: Breaking News

Online agency Purplebricks says an absence of technology in property details is one of the biggest turn-offs for potential buyers. A survey...
15 October 2020
From: Breaking News

The only certainty at the moment is ongoing uncertainty. It’s something we’ve got used to in 2020, but it’s still not...
10 October 2020
From: Features

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...
19 September 2020
From: Features

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...
29 August 2020
From: Features

It has been three months since the property market was given the green light to reopen. During this time, we have...
12 August 2020
From: Features

Agents should check where buyers and sellers have been on holiday as part of their approach to safety during the Coronavirus...
12 August 2020
From: Breaking News

A PropTech firm that regularly claims London homes are mis-measured in property descriptions has taken a swipe at Purplebricks. Pupil, a spatial...
05 August 2020
From: Breaking News

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...
28 July 2020
From: Sponsored Content

A trading statement from Foxtons this morning reveals that 85 per cent of staff are now off furlough, and that the...
28 July 2020
From: Breaking News

An agent in Hertfordshire says he routinely secures 5,000 visits to ‘live open houses’ on Facebook Live, and have on one...
27 July 2020
From: Breaking News

In a video interview for Estate Agent Today, property professional Chris Buckler speaks to Matt Nicol, managing director of Nicol &...
18 July 2020
From: Features

The property market has been reopen for almost eight weeks now and during that time demand from prospective buyers has soared. Rightmove...
06 July 2020
From: Breaking News

Purplebricks is starting a new wave of TV advertisements today, continuing its theme from earlier this year as a sponsor of...
03 July 2020
From: Breaking News

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...
24 June 2020
From: Features

Virtual viewings could transform estate agency so fundamentally that they might mean the work of five negotiators could in future be...
11 June 2020
From: Breaking News

An overwhelming 98 per cent of vendors questioned by Zoopla say they remain anxious about the Coronavirus and would prefer to...
04 June 2020
From: Breaking News

Rightmove has contacted all member agents saying it has enhanced its automated online viewing feature first introduced in April. As part of...
04 June 2020
From: Breaking News

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...
03 June 2020
From: Features

OnTheMarket has introduced a new filter that allows buyers to limit their searches to those properties with online viewing options. These can...
28 May 2020
From: Breaking News

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and...
25 May 2020
From: Breaking News

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...
25 May 2020
From: Breaking News

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...
25 May 2020
From: Breaking News

Rightmove has suggested there may be massive changes underway in buyers’ priorities as the housing market resumes and the country begins...
18 May 2020
From: Breaking News

There’s been a very significant increase in the number of listings carrying virtual viewings, accelerating during the period of the Coronavirus crisis and...
15 May 2020
From: Breaking News

Guidance issued by the government explicitly advises agents, buyers and sellers that more activity should be done online if possible. “The process...
14 May 2020
From: Breaking News

Although few expect virtual viewings to continue their popularity now that lockdown restrictions have been eased, there’s news this morning that...
14 May 2020
From: Breaking News

A PropTech firm says it’s using what it calls “World War Three-style” hazard suits when they visit premises to create virtual...
12 May 2020
From: Breaking News

There’s been a furious response to the agent who appears to have breached government rules by opening his branch to the...
07 May 2020
From: Breaking News

An instant valuation service has launched a new tool aimed at helping agents prioritise leads through prospective vendors uploading photographs to...
07 May 2020
From: Breaking News

Virtual viewings are here to stay and will continue long after lockdown eases according to the head of a PropTech group. Babek...
05 May 2020
From: Breaking News

Since my last column in April, one could argue that very little has changed for agents in terms of the market...
04 May 2020
From: Breaking News

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...
01 May 2020
From: Breaking News

Industry supplier epropservices has created a new virtual valuation platform to help the industry operate during the lockdown and social distancing...
29 April 2020
From: Breaking News

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...
24 April 2020
From: Breaking News

A Fine & Country agent has just sold a home based on a video viewing, and is now sharing tips with...
23 April 2020
From: Breaking News

One of prime central London’s most respected estate agencies is warning that it could take until spring 2021 for the luxury...
23 April 2020
From: Breaking News

Hunters has expanded its online offering to improve its service to both the sales and lettings sectors - and it’s even...
16 April 2020
From: Breaking News

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...
15 April 2020
From: Features

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...
11 April 2020
From: Features

In this time of economic uncertainty, more and more people are becoming unwilling to leave their homes, yet you and your...
11 April 2020
From: Features

Floorplan and photography supplier FocalAgent is making a free offer to every agent in the UK during the virus crisis -...
09 April 2020
From: Breaking News

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...
08 April 2020
From: Features

On April 4, EAT published a piece titled: ‘It’s 2024: what will the industry look like, post corona-virus’. To me, this...
08 April 2020
From: Breaking News

An estate agency in Portsmouth has sold a house subject to contract after nothing more than a video tour filmed by...
02 April 2020
From: Breaking News

One of the country’s best known high-end independent estate agencies is marketing a home for £22.5m and hopes it finds a...
31 March 2020
From: Breaking News

The government has at last issued extensive advice on home moving and the activities of estate agents during the continuing Coronavirus crisis. This...
27 March 2020
From: Breaking News

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...
05 February 2020
From: Features

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...
27 March 2019
From: Features

We all know the three essential things an estate agent must have on their website include the ability to be able...
13 February 2019
From: Features
02 January 2019
From: Features

Audioagent and KeyAGENT have merged to create the UK’s largest property marketing group. Together they provide property marketing services to the UK’s...
19 December 2018
From: Breaking News

Strutt & Parker is offering free Virtual Viewings to 1,000 new clients, and says it's the first national agency to offer such...
09 October 2018
From: Breaking News

A leading agent has urged major portals Rightmove, Zoopla and OnTheMarket to feature virtual viewings content more prominently on their platforms. Writing...
29 May 2018
From: Breaking News

I’m writing this a week into my instruction decision. It has been a fascinating journey to date. As I discussed last week,...
18 April 2018
From: Breaking News

I’m excited to write this piece. I love it when something comes along and delivers that genuine thrill; the thrill of...
16 August 2017
From: Breaking News

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...
17 December 2016
From: Features

Hatched, the online agency snapped up just over a year ago by Connells in what was described as an ‘industry defining’...
09 December 2016
From: Breaking News

Rightmove has begun testing a virtual reality viewing platform which will allow prospective buyers to view properties without leaving their own...
31 May 2016
From: Breaking News

There’s been a lot of talk lately about artificial intelligence (AI). We’ve seen it feature prominently this year on film (in...