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Online operators in firing line of independent agents' group

The Charter for Independent Estate and Letting Agents, which is to be set up formally from next week, has set out...

20 February 2017

From: Breaking News

Purplebricks: 'formal complaint' from independent agents

The fledgling group being set up to represent independent estate and letting agents is preparing a formal complaint about Purplebricks based...

17 February 2017

From: Breaking News

Over 40% of buyers view six or more homes, major survey shows

A survey of 5,000 people by agency chain Your Move reveals that 80 per cent of buyers view three or more...

17 February 2017

From: Breaking News

Kevin Ward, Agent Locator

1) Who are you? Kevin Ward – Director and founder of Agentlocator.co.uk 2) For those not familiar with Agent Locator, can you explain...

16 February 2017

From: 60 Second Interview

A new site that supports and promotes high street agents

A new website supporting high street estate agents has recently launched. Agent Locator provides an online platform for high street estate agents to showcase...

16 February 2017

From: Sponsored Content

Propertymark: new consumer branding for NAEA and ARLA

The National Association of Estate Agents is rebranding to Propertymark NAEA and the Association of Residential Letting Agents is to be...

10 February 2017

From: Breaking News

Agents Do Charity - the kids, bags and kits edition...

Fund-raising is vitally important to so many organisations as one of our agency contributors this week shows - but as other...

10 February 2017

From: Breaking News

Purplebricks shares top 200p as US comment bigs up agency

The remarkable bull run on the London Stock Exchange continues for hybrid estate agency Purplebricks, which floated shares at 100p just...

09 February 2017

From: Breaking News

PropTech guru James Dearsley writes for Estate Agent Today

James Dearsley, founder of The Digital Marketing Bureau and arguably the best known figure in the fast-emerging property technology sector, is...

07 February 2017

From: Breaking News

Express story on Brexit house price boost 'seriously inaccurate'

The Independent Press Standards Organisation has ruled that a Daily Express newspaper story - “EU Exit Boosts House Prices” - was...

06 February 2017

From: Breaking News

Agents' Mutual case: tribunal chairman rejects documents request

The Competition Appeal Tribunal hearing involving Agents’ Mutual and Gascoigne Halman, set to start tomorrow, has had a last-minute twist with...

02 February 2017

From: Breaking News

New promoters and later date for Property Press Awards

Property4Media , an online service for journalists, has acquired the annual Property Press Awards. This year’s event will take place in late...

02 February 2017

From: Breaking News

Vendor 'makes £67,500' by using traditional estate agent

A high street agency has turned the online sector’s advertising technique on its head. Instead of a seller revealing ‘saved’ fees by...

31 January 2017

From: Breaking News

Fine & Country beefs up marketing and 'random audits'

Fine & Country says it is to return to the small screen with another round of TV advertising, building on its...

31 January 2017

From: Breaking News

US firm plans to take UK by storm with 5,000 agents in five years

The Keller Williams franchise agency, one of the largest in the world, is relaunching in the UK on Wednesday with the...

30 January 2017

From: Breaking News

Property Natter: why people crave instant gratification

Instant gratification is nothing new. It’s been around for millennia. It’s an in-built survival instinct for humans – that want, that...

28 January 2017

From: Features

A short-term lettings storm at the seaside

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

28 January 2017

From: Features

Independent agents' group founder warns against online agencies

A founder of the new organisation seeking to be a trade body for independent estate and letting agents is warning that...

27 January 2017

From: Breaking News

eMoov amends website wording after ASA complaint

The Advertising Standards Authority (ASA) has informally resolved a complaint made against online estate agency eMoov.  The complaint challenged whether two statements...

25 January 2017

From: Breaking News

CIELA formation continues as it begins recruitment drive

The fledgling group aiming to represent independent estate and letting agents is recruiting for a number of unspecified roles to help...

24 January 2017

From: Breaking News

PropTech: Mortgage startup secures £5.5m in funding

Digital mortgage broker habito has announced that it has raised £5.5 million in investment funding.  The firm says it will use the...

24 January 2017

From: Breaking News

Property auctions round-up Q4 ‘16

No longer just a domain for investors, developers and property traders, the auction room is now the preferred option of buying...

21 January 2017

From: Features

New agency comparison website bans online and hybrid agents

A new website that will allow vendors and landlords to compare the expertise and fees of estate and letting agents has banned online...

19 January 2017

From: Breaking News

Analyst heaps praise on only UK property stock I'd ever buy...

An American investment analyst has used the Motley Fool online city column to give a glowing endorsement to one of the...

19 January 2017

From: Breaking News

Online agents accused of being 'callous exploiters' by founder of new group

Online estate agents have been accused to “the callous exploitation of naive sellers” by the software executive behind the idea to...

18 January 2017

From: Breaking News

60 Second Interview: Shameem Golamy, Managing Director of Properstar

1.For those who are not familiar with Properstar yet, how would you summarise your services? Properstar is an online portal that helps...

16 January 2017

From: 60 Second Interview

Top industry trainer promises to 'rattle industry cages' on tour

One of the country’s leading estate agency consultants and trainers, Richard Rawlings, this week embarks on a six-week tour of the...

16 January 2017

From: Breaking News

Property Natter: Q & A with Countrywide’s Sam Tyrer

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

14 January 2017

From: Features

Countrywide claims excellent results from hybrid agency pilot

Countrywide’s controversial hybrid estate agency business has produced “fantastic results” according to Sam Tyrer, the group’s Managing Director, Retail & London. In...

13 January 2017

From: Breaking News

Former Foxtons boss invests in Viewber outsourced viewing service

Peter Rollings, the well-known former managing director of Foxtons, has taken a stake in Viewber, the recently-launched outsourced viewing service.  Viewber allows...

12 January 2017

From: Breaking News

Does sharper-than-usual stock fall-off mean a difficult 2017?

The seasonal slowdown in property supply was much sharper than usual in December, claims an online agency which monitors property listings...

10 January 2017

From: Breaking News

EweMove's cut-price franchise offer to lure traditional agents

EweMove - the hybrid agency now part of Martin & Co’s Property Franchise Group - is slashing its up-front franchise fee...

09 January 2017

From: Breaking News

Purplebricks: 'people may never accept technology-only sales'

One of the founders of hybrid agency Purplebricks says sellers in the UK may never accept the sale of their property...

09 January 2017

From: Breaking News

Internet property pioneer says online agents must raise prices

One of the earliest entrepreneurs to found a website to allow for-sale-by-owner property listings back in 2000, predicts current online agents...

05 January 2017

From: Breaking News

Shelter says many owners will struggle if mortgage payments rise £50

Campaigning charity Shelter predicts as many as four in 10 owners or renters in one part of the UK would struggle...

05 January 2017

From: Breaking News

'Expect more big agency firms to back online projects in 2017' - claim

The head of a new ‘disruptive’ online mortgage service says 2017 will see more major estate agency and other property businesses...

30 December 2016

From: Breaking News

Number of agency offices in London increases, despite downturn

New research suggests there has been a slight increase in the total number of estate agency offices in Greater London this...

21 December 2016

From: Breaking News

Thousands of agencies in financial distress warns insolvency firm

An insolvency firm active in the property sector says that after a year of major taxation, legislative and economic volatility, many...

19 December 2016

From: Breaking News

Human interaction with tech is a winning combination

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

17 December 2016

From: Features

CMA to make conveyancers publish home-moving charges online

Conveyancers are to be told to publish the charges for their house-moving services in a bid to help consumers and to...

16 December 2016

From: Breaking News

New online monitor shows female agents are paid 18% less than men

An online tool created by the Government Equalities Office reveals that women working in estate agency and auctioneering in the UK...

15 December 2016

From: Breaking News

Are landlords about to ditch letting agents and go it alone?

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

09 December 2016

From: Features

The fees ban will force agents to seize the day

Carpe diem, seize the day – whatever you call it, it’s something all of us in the property industry should be looking...

09 December 2016

From: Features

Compliance update: Immigration Act 2016

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016.    The soundbite...

09 December 2016

From: Features

Connells-owned online agency Hatched plans 2017 regional expansion

Hatched, the online agency snapped up just over a year ago by Connells in what was described as an ‘industry defining’...

09 December 2016

From: Breaking News

Agency tries £1 stunt fee offer to drive Christmas web traffic

A single-branch agency operating around Blackpool is offering vendors ultra-low fees if they register their homes for sale online on Boxing...

09 December 2016

From: Breaking News

Property Natter: five things we’ve learnt this year

What a mad, bonkers year it’s been. We’ve had, in no particular order: Trump, Brexit, Leicester winning the Premier League, a...

03 December 2016

From: Features

How to spot fake estate agent reviews

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews.  Amazon, amongst...

03 December 2016

From: Features

OnTheMarket portal now listing some commercial properties

OnTheMarket is now listing UK commercial properties to rent and for sale.  The portal says this is “closely aligned with its UK residential search...

02 December 2016

From: Breaking News

24-hour tube gives nearby homes 10% uplift says data consultancy

One of Britain’s most prominent property data companies says homes near London Underground tube stations with 24-hour trains will see a...

28 November 2016

From: Breaking News

Invisible juggling – estate agents’ impressive skill

As circus performers, most estate agents would fail. Some of you might find that difficult to comprehend. After all, many uninformed members...

26 November 2016

From: Features

Countrywide: Platt's revolution goes on despite latest share price slump

Countrywide chief executive Alison Platt has told Estate Agent Today the transformation she wishes to see within the group may take...

25 November 2016

From: Breaking News

Pay As You Go online agency promises to 'disrupt the disruptors'

An estate agency described as operating a ‘pay as you go’ business model says it wants to “disrupt the disruptors” operating...

25 November 2016

From: Breaking News

Countrywide: big transactions slump - with warning of worse to come

A trading update released by Countrywide this morning shows a 29 per cent slump in London exchanges in the third quarter...

24 November 2016

From: Breaking News

Traditional agents have got fat and lazy says high-profile buying agent

Prominent buying agent, TV housing market commentator and hard-core tweeter Henry Pryor has accused traditional estate agents of becoming “fat and...

23 November 2016

From: Breaking News

Countrywide hybrid agency idea came from market research, says chief

Countrywide’s marketing chief says the estate agency group’s controversial hybrid sales model - to be rolled out to a quarter of...

23 November 2016

From: Breaking News

Why do agents need a fast, responsive website?

In the world of property and estate agency, competition is always fierce. It’s the same when it comes to your website....

22 November 2016

From: Sponsored Content

Local Property Experts 'are more proud than traditional agents'

Purplebricks chief executive Michael Bruce has suggested that calling his area representatives ‘Local Property Experts’ means they can be more proud...

22 November 2016

From: Breaking News

Auction House claims sale within seven hours of winning instruction

Auction House London claims it has sold a £1m property for its full asking price within seven hours of receiving the...

22 November 2016

From: Breaking News

So just who is Britain's most successful modern housing minister?

The Daily Mail has calculated which of the 13 housing ministers in office before this autumn has been the most successful,...

21 November 2016

From: Breaking News

Sarah Beeny's online Tepilo opens new HQ after turnover doubles

Tepilo, Sarah Beeny’s online estate agency, has opened a new headquarters in central London after doubling its turnover in the past...

18 November 2016

From: Breaking News

Online agency Hatched agrees to withdraw marketing letters

The online agency Hatched has agreed to withdraw marketing letters following a complaint to the Advertising Standards Authority. The ASA says a...

16 November 2016

From: Breaking News

PropTech: Rightmove hires software firm to boost app performance

Rightmove has employed jClarity, a ‘performance tuning specialist’, to improve the search facility on its applications. A statement from jClarity on the...

15 November 2016

From: Breaking News

Property Natter: how to build a brand

Good branding is absolutely crucial to any successful business or product, even more so in a world of social media, instant...

12 November 2016

From: Features

Agent and conveyancer relationships must go beyond the bottom line

Working relationships between estate agents and conveyancers can be mutually beneficial with the referral of work between parties. However, they are missing...

12 November 2016

From: Features

Why are you so understaffed on a Tuesday?

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

12 November 2016

From: Features

FT beefs up online property marketing after 80,000 listings in a year

The Financial Times has beefed up its high-end house and apartment listings after the newspaper's property sector saw a 17 per...

10 November 2016

From: Breaking News

Banned - award-winning online agency's fees comparison advert

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advertisement in question was...

09 November 2016

From: Breaking News

Online v High Street: enemies no more, possibly converging...

A debate discussing how online and traditional estate agency would develop in the future, organised by City investment consultancy Jefferies, has...

09 November 2016

From: Breaking News

Revealed: secrets of the success of Britain's youngest agent

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...

08 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Understanding the Facebook Algorithm

Facebook is a difficult beast to tame. You have 2,000 followers, but your most recent post was only seen by 200 people....

05 November 2016

From: Features

No crystal ball needed, just exceptional customer service

Graham Norwood recently wrote that it’s going to be harder than ever to predict the shape of the property market in...

05 November 2016

From: Features

Trading Standards says portal juggling 'deceives and harms consumers'

Portal juggling has been defined as one of a number of "emerging threats" aimed at deceiving consumers through the manipulation of...

03 November 2016

From: Breaking News

Matt Lancaster, Free2Convey & Docs4Home

Who are you? Matt Lancaster, one of the founding partners of Free2Convey and Docs4Home.   Tell us about Free2Convey… Free2Convey is the UK’s first free...

01 November 2016

From: 60 Second Interview

Countrywide chief to face questions  ahead of latest results

Countrywide's second most senior management figure - Head of Retail Sam Tyrer - is to speak before an industry audience next...

01 November 2016

From: Breaking News

Four things all good estate agent websites need in 2016

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...

31 October 2016

From: Sponsored Content

eMoov to offer vendors virtual property tours free of charge

eMoov is to offer virtual tours to clients free of charge - a service for which it says rival online agents...

31 October 2016

From: Breaking News

Property Natter: on my travels

It’s all been kicking off in recent weeks, hasn’t it? Marmite wars, the endless Trump v Clinton debate, Samsung phones blowing...

28 October 2016

From: Features

New online agency with 'local experts' says it is Britain's cheapest

An online agency called DoorStepAgents.com claims to have set up a service which is both the cheapest and ‘best value’ sales...

28 October 2016

From: Breaking News

Spooky - but it's clearly no nightmare trying to sell on Elm Street

With Halloween fast approaching it appears by happy coincidence that the number of homes sold on the UK’s various Elm Streets...

28 October 2016

From: Breaking News

Rising number of High Street agency offices despite online 'threat'

Despite the much-publicised 'threat' of online estate agency there were more high street offices opened in the first half of this year...

26 October 2016

From: Breaking News

Another online agency asked to amend website after complaint

YOPA, the online agency that recently had an extensive TV campaign, has amended the content of its website following a complaint to...

26 October 2016

From: Breaking News

PropTech: Live chat drives business on agency websites - claim

A website live chat provider claims research shows that the facility significantly influences activity amongst users of websites on which it...

25 October 2016

From: Breaking News

How can agents manage negative feedback left on review sites?

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...

22 October 2016

From: Features

PropTech: lending collapse for firm partnered with Zoopla

A business publication says figures from a PropTech peer-to-peer lending firm which markets its products through Zoopla show a 95 per cent...

20 October 2016

From: Breaking News

OnTheMarket in co-branding link with London magazine chain

OnTheMarket is linking with the Absolutely Magazines chain of London-centric magazines to provide a co-branded online search facility on the publishing firm’s...

18 October 2016

From: Breaking News

Local Property Experts 'make Purplebricks a real disruptor'

One of the world’s leading property portal and online consultants says Purplebricks, which is now operating in Australia and the UK,...

18 October 2016

From: Breaking News

Online agent says Rightmove false allegations are gross abuse

An online estate agency delisted by Rightmove for apparently breaching its terms and conditions has accused the portal of “gross abuse”...

17 October 2016

From: Breaking News

Property Natter: Q & A with Russell Quirk

In recent weeks I have been carrying out question and answer sessions with some of the key figures in the property...

14 October 2016

From: Features

First-time buyers – how agents can help them through the legal process

Conveyancing is the most complained about area of law in England and Wales – accounting, on average, for nearly a quarter...

14 October 2016

From: Features

Watchdog explains why agency complaints 'informally resolved'

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...

13 October 2016

From: Breaking News

Agencies 'flocking to Facebook for targeted local marketing'

A media firm says estate agents are increasingly using Facebook as a way of improving their local marketing. “While other media such...

13 October 2016

From: Breaking News

Top agency says London slump down to stamp duty, not Brexit

One of the most respected buying agencies in the country, Property Vision, says the estate agency industry's turnover is down not because of...

13 October 2016

From: Breaking News

Online firm resuscitates argument over traditional agents' fees

In the first half of this year, vendors in England, Wales and Northern Ireland, could have saved over £1.87 billion in...

11 October 2016

From: Breaking News

eMoov's petition wants agency licensing because standards are poor

eMoov founder and chief executive Russell Quirk has launched another online petition, this time calling for mandatory licensing of estate agents. The...

10 October 2016

From: Breaking News

Purplebricks: Weaknesses ahead over completions, warns financial analyst

An equity specialist has warned that shareholders may now choose this is the time to sell their stakes in Purplebricks because...

06 October 2016

From: Breaking News

10 per cent rise in new property listings, claims online agency

An online agent monitoring the market claims there was a 10.4 per cent rise in new properties listed in September up,...

06 October 2016

From: Breaking News

Property Natter: Q & A with Glenn Ackroyd

This week we have the Head Shepherd of EweMove, Glenn Ackroyd, in the hotseat. He’s been co-owner of EweMove Sales and Lettings,...

30 September 2016

From: Features

NTSEAT wants agents and public to report future portal juggling issues

The National Trading Standards Estate Agency Team has followed up the recent announcement by The Property Ombudsman to counteract portal juggling by...

29 September 2016

From: Breaking News