Archive

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

Trading Standards says agents must include more “material information” in property details even if this may not be a wholly positive...

The National Association of Estate Agents has launched its Sales Protocol Toolkit, in a bid to reduce fall-throughs and dramatically improve...

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...

Future complaints about property raffles by individual home owners seeking to avoid estate agency fees will in future be handled by...

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...

It is possible that agents and their business partners in the conveyancing, mortgage and survey industries could be obliged to have...

The annual conference of the National Association of Estate Agents takes place on February 27 - the date when the future...

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

The Property Ombudsman will in future refer more estate agents to the National Trading Standards Estate and Letting Agent Team if...

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...