Trading Standards has advised agents to update listings once they reach the "sold subject to contract" (SSTC) stage. It comes after legal...
Archive
05 April 2022
From: Breaking News
![Property Natter: what has the last decade meant for the property industry?](/img/default/eat.png)
Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...
14 December 2019
From: Features
![The man who polices the agency industry - an exclusive interview](/img/default/eat.png)
It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...
27 April 2019
From: Features
![New regulatory body for agents: will it have resources to do the job?](/img/default/eat.png)
The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...
18 April 2019
From: Breaking News
![New body to police estate and lettings agents, taking over from NTSEAT](/img/default/eat.png)
A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...
17 April 2019
From: Breaking News
![Dodgy Dealing? Agents accused of pushing buyers to in-house mortgages](/img/default/eat.png)
Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...
02 April 2019
From: Breaking News
![Upfront information will be crucial to the future of buying and selling](/img/default/eat.png)
When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...
23 March 2019
From: Features
![Agents warned over referral fees: You're in the last-chance saloon](/img/default/eat.png)
Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...
20 March 2019
From: Breaking News
![Referral Fees: Onus is very much on agents insists conveyancing chief](/img/default/eat.png)
The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...
05 March 2019
From: Breaking News
![Referral Fees clampdown welcomed as “a triumph for consumers”](/img/default/eat.png)
The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...
01 March 2019
From: Breaking News
![Referral fees: new guidance to agents revealed by NTSEAT](/img/default/eat.png)
The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...
28 February 2019
From: Breaking News
![NTSEAT issues new guidance on redress in leasehold disputes](/img/default/eat.png)
The National Trading Standards Estate Agency team has issued new guidance for those seeking redress over leasehold disputes. This guidance contains a...
30 January 2019
From: Breaking News
![New guidance over Dual Fees to agents to be issued by Ombudsman](/img/default/eat.png)
The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...
29 January 2019
From: Breaking News
![Clampdown on referral fees: new Trading Standards guidance to be issued](/img/default/eat.png)
It’s been revealed that the National Trading Standards Estate Agency Team is to deliver new guidelines to agents for referral fees...
23 January 2019
From: Breaking News
![Property Jobs Today - the latest industry moves and appointments](/img/default/eat.png)
The first signs of a seasonal slowdown are appearing according to some agents in touch with EAT, but there are still...
05 November 2018
From: Breaking News
![Crackdown on agents likely as government doubles funding for regulator](/img/default/eat.png)
In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...
01 September 2018
From: Breaking News
![Another online agency’s savings claim under scrutiny](/img/default/eat.png)
An online estate agency run by one of the country’s youngest entrepreneurs has agreed to change a reference about savings on...
29 August 2018
From: Breaking News
![CPRs; the practicalities](/img/default/eat.png)
In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...
21 August 2018
From: Sponsored Content
![Agent defying advertising watchdog demands details of his 'penalties'](/img/default/eat.png)
The estate agent who is refusing to abide by a decision of the Advertising Standards Authority is now demanding details of...
16 August 2018
From: Breaking News
![Property Redress Scheme adds 1,750 members after redress shake-out](/img/default/eat.png)
The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...
13 August 2018
From: Breaking News
![Government goes on holiday as agents go on waiting](/img/default/eat.png)
It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...
28 July 2018
From: Features
![Trading Standards warns agents they must switch to valid redress scheme soon](/img/default/eat.png)
The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...
19 July 2018
From: Breaking News
![Referral Fees may be banned following Trading Standards survey](/img/default/eat.png)
National Trading Standards Estate Agency Team and two of the three industry redress organisations have launched a survey to measure the...
19 June 2018
From: Breaking News
![Ben Robinson, Director of Agency Services at Landmark](/img/default/eat.png)
Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...
03 May 2018
From: 60 Second Interview
![Property Natter: A to Z of the property industry for 2017](/img/default/eat.png)
As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been. Even better, this property-based...
25 November 2017
From: Features
![CMA releases details of estate agents' cartel scheme](/img/default/eat.png)
The Competition and Markets Authority has for the first time published details of the findings against a group of six estate...
18 September 2017
From: Breaking News
![Purplebricks viewings complaint informally resolved by ASA](/img/default/eat.png)
The Advertising Standards Authority (ASA) has informally resolved another complaint made against wording on Purplebricks’ website. A complainant suggested that the wording...
06 September 2017
From: Breaking News
![NTSEAT and TPO warnings after police probe quick sale company](/img/default/eat.png)
The police are investigating a quick sale company after a claim by an individual that he received less than half of...
11 August 2017
From: Breaking News
![Purplebricks Local Property Experts 'earn average £41,925 a year'](/img/default/eat.png)
An expert analysis of the Purplebricks trading statement for 2016 reveals that the agency’s Local Property Experts each earn an average...
10 July 2017
From: Breaking News
![Redress schemes working together to drive out 'poor practice'](/img/default/eat.png)
The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...
07 June 2017
From: Breaking News
![Money Laundering: HMRC to work closely with Trading Standards](/img/default/eat.png)
HMRC and the National Trading Standards Estate Agency Team have agreed new procedures to “enhance and ease the current flow of...
20 February 2017
From: Breaking News
![Portal Juggling: new software shows agents de-listing/re-listing properties](/img/default/eat.png)
New software has been devised which can allow users to identify individual properties that have been ‘portal juggled’ - de-listed and...
19 December 2016
From: Breaking News
![Zoopla and OTM give their response to Rightmove portal juggling change](/img/default/eat.png)
Zoopla and OnTheMarket have given their first reactions to Rightmove's portal juggling extension of its property re-listing deadline from two weeks to...
14 December 2016
From: Breaking News
![RICS is latest body to warn agents on dangers of portal juggling](/img/default/eat.png)
The Royal Institution of Chartered Surveyors is the latest body within the industry to warn its members against portal juggling. Following statements...
15 November 2016
From: Breaking News
![Trading Standards says portal juggling 'deceives and harms consumers'](/img/default/eat.png)
Portal juggling has been defined as one of a number of "emerging threats" aimed at deceiving consumers through the manipulation of...
03 November 2016
From: Breaking News
![NTSEAT investigating kidnapping, violence and insider trading](/img/default/eat.png)
The National Trading Standards Estate Agency Team based in Powys has revealed that its cases under investigation include apparent offences of...
03 November 2016
From: Breaking News
![NTSEAT wants agents and public to report future portal juggling issues](/img/default/eat.png)
The National Trading Standards Estate Agency Team has followed up the recent announcement by The Property Ombudsman to counteract portal juggling by...
29 September 2016
From: Breaking News
![Ombudsman revises Codes of Practice to address portal juggling](/img/default/eat.png)
The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...
27 September 2016
From: Breaking News
![Portal juggling: campaigning agent demands action against portals](/img/default/eat.png)
An agent at the centre of the campaign to expose and stop portal juggling wants to know whether the National Trading...
15 August 2016
From: Breaking News
![NTSEAT, NAEA, Redress schemes all warn against portal juggling](/img/default/eat.png)
The National Trading Standards Estate Agency Team is warning agents not to engage in portal juggling - an activity it describes...
12 August 2016
From: Breaking News
![Portal juggling: now the public start passing complaints to NTSEAT](/img/default/eat.png)
A member of the public has submitted a complaint on portal juggling to the National Trading Standards Estate Agency Team following...
16 May 2016
From: Breaking News
![NTSEAT urges agents to comment on Cutting Red Tape initiative](/img/default/eat.png)
The National Trading Standards Estate Agency Team is urging the industry to comment on a government initiative aimed at cutting red...
09 May 2016
From: Breaking News
![Portal juggling: NTSEAT confirms it is investigating agents' allegations](/img/default/eat.png)
The National Trading Standards Estate Agency Team has over the weekend repeated its intention to investigate allegations of so-called portal juggling...
03 May 2016
From: Breaking News
![Agent says Trading Standards CPR guidance is complete mess](/img/default/eat.png)
A High Street estate agent has branded the latest guidance to the industry on Consumer Protection Regulations as “a complete mess”...
14 September 2015
From: Breaking News
![New Trading Standards 'toolkit' to beef up policing of estate agents](/img/default/eat.png)
A new ‘enforcement toolkit’ has been designed to assist local authority trading standards teams beef up its policing of local estate...
08 September 2015
From: Breaking News
![Video round up 04.09.15 - Watch the weekly news from Estate Agent Today](/img/default/eat.png)
Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on NTSEAT's new...
04 September 2015
From: Video Articles
![Video round up 04.09.15 - Watch the weekly news from Estate Agent Today](/img/default/eat.png)
Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on NTSEAT's new...
04 September 2015
From: Breaking News
![Concerns over agents' obligation to reveal property defects](/img/default/eat.png)
There have been concerns raised over new trading standards guidance for estate agents on having to reveal ‘significant defects’ about properties...
03 September 2015
From: Breaking News
![New official guidance to help agents meet CPRs and BPRs](/img/default/eat.png)
A new trading standards Guidance on Property Sales has been launched aimed at improving estate agency service to customers. The Powys-based National...
02 September 2015
From: Breaking News
![Agents invited to Trading Standards review briefing](/img/default/eat.png)
Agents and other property professionals are being invited to a briefing on how new trading standards guidance will affect the industry. The...
30 July 2015
From: Breaking News
![HomeOwners’ Alliance – an organisation to watch](/img/default/eat.png)
There is a very interesting but easily-overlooked piece of information at the end of the National Trading Standards Estate Agent Team’s...
17 July 2015
From: Features
![Trading Standards unveil property sales guidance](/img/default/eat.png)
The National Trading Standards Estate Agency Team has prepared a draft of revised guidelines on property sales, to replace the old...
14 July 2015
From: Breaking News
![Video round up 05.06.15 - Watch the weekly news from Estate Agent Today](/img/default/eat.png)
Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on the CMA's...
05 June 2015
From: Video Articles
![Video round up 05.06.15 - Watch the weekly news from Estate Agent Today](/img/default/eat.png)
Watch the latest weekly video roundup of news from Estate Agent Today and Letting Agent Today, featuring stories on the CMA's...
05 June 2015
From: Breaking News
![It's time for OTM to drop the exclusivity rule](/img/default/eat.png)
Yesterday we heard about the letter from the CMA warning agents about anti-competitive behaviour. Today, in a scoop for Estate Agent...
04 June 2015
From: Features
![NTSEAT to meet with CMA over OTM cartel complaints](/img/default/eat.png)
The National Trading Standards Estate Agency Team (NTSEAT) is to meet with the Competition and Markets Authority (CMA) to discuss complaints...