Archive

Purplebricks’ sale of its Canadian operation for some £35m begs the question - where can it now recoup some of its losses...

The estate agency industry has been sharply criticised for its record on protecting staff and customers during the Coronavirus crisis. The compliance...

More than 24 hours after the government's announcement about the compulsory wearing of facemasks by shoppers in England, and there is...

Wearing a face covering in shops and supermarkets is to be made mandatory in England.  Anyone failing to comply with the order...

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

In the second of a series of articles, Emma Vigus, Managing Director of mio, the Estate Agents Sales Progression platform, explores...

A new study of British agents suggests that buyers with accents from most of the rest of the world receive less...

Let’s face it sales progression is difficult and frustrating: 1)The process has never been properly joined up - the average chain has...

The Andrew Grant regional estate agency brand is “very much alive” despite the firm which bore the name losing 54 jobs...

There are various reports of estate agencies closing branches - or not reopening them after lockdown - as they reduce the...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

Haart - one of the brands owned by Spicerhaart, which laid off staff in the first hours of the pandemic -...

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

A former City analyst best known for his scathing criticisms of Purplebricks has launched a PropTech platform that he describes as...

Over 50 jobs have been lost as a result of a Midlands regional estate agency falling into administration. The Shropshire Star reports...

A regional agency in the east of England says the Coronavirus lockdown working environment has made it rethink its structure -...

The Say No To Rightmove campaign says the portal has merely kicked the fees can down the road, deferring a long-term...

Rightmove and OnTheMarket have announced that they are extending their cut-price fees deals, introduced because of Coronavirus. This morning Rightmove says: "We have...

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...

One in six home owners with a mortgage across the UK are now on some form of payment holiday with lenders...

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

A former chief executive of Countrywide has issued a string of extravagant claims about the lockdown success of the online agency...

OnTheMarket says in a trading statement this morning that as of May 31 only some 9,000 branches were on paying contracts...

Virtual viewings could transform estate agency so fundamentally that they might mean the work of five negotiators could in future be...

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

There’s no doubt we’re in a less-than-rosy phase of the property cycle. This, however, is not another doom and gloom piece:...

Social distancing will be part of our daily routine moving forward for the foreseeable future and if you run an estate...

Rightmove has contacted all member agents saying it has enhanced its automated online viewing feature first introduced in April. As part of...

Knight Frank has merged two of its existing divisions to form a new Private Residence Consultancy team - and the new...

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

A senior property lawyer is to set up a franchise agency which he describes as embracing the best of the High...

Last week was Mental Health Awareness Week, and there is a great deal of positive things to be said about a...

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...

New figures released by Foxtons this morning show a collapse in commission income to the agency during the Coronavirus period. Sales commissions...

The Financial Conduct Authority has published new draft guidance for lenders which will set out options available to their customers in the extended...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and...

All my recent Natters have been focused on one particular topic, the coronavirus crisis, for obvious reasons. But there has been...

The fast-growing trade group for independent estate agents has launched a partnership with the soon-to-launch Homesearch portal. Of the various free-to-list portals...

The Bank of Ireland UK is the latest mortgage lender to resume physical valuations of properties in England, subject of course...

I recently read the news about Settled closing its doors. As of 6.29am on Tuesday morning, the article had been read by 8,642...

Countrywide has refuted claims that none of its branches have so far re-opened for business but has issued an explanation why...

A series of polls taken by Estate Agent Today suggest substantial numbers of agents remain uncomfortable about returning to trading even...

The online estate agency Settled appears to have ceased trading with its customers refunded. It was launched in 2014 by former Google...

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

House builder Taylor Wimpey says its reopening show homes and sales centres next week, but for pre-booked appointments only. In a message...

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

It’s back to work today for England’s estate agents and the housing market - but it’s the start of a new...

The chief executive of NAEA Propertymark says he expects specific government guidance later this week for estate agents to return to...

The Financial Conduct Authority is reported to be considering offering homeowners up to 12 month’s mortgage holidays. Currently 1.2m mortgage payment holidays...

First details of the government’s programme to allow businesses to reopen have begun to emerge - with little comfort for estate...

There’s been an explosion of anger about Rightmove’s pledge to undertake its biggest-ever marketing campaign - while at the same time...

There has been much speculation about when agents will be allowed back to work, and what the new office working environment...

Fine & Country is one of those clever agencies employing interior designers to help stage properties, making them look their best...

Rightmove says it’s to launch its biggest ever national marketing campaign in a bid to kick-start the market once lockdown eases. The...

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......

Virtual viewings are here to stay and will continue long after lockdown eases according to the head of a PropTech group. Babek...

Zoopla is launching a series of Skills Sessions to support agents through the Coronavirus crisis.  The sessions are free to join and...

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

The Kremer Signs company has unveiled a package of products for agents to use in the new era of social distancing.  These...

The online agency network love2move has won a new agency client despite the Coronavirus lockdown. Pinkerton - which covers the North Down,...

The Federation of Independent Agents and the ESTAS review and awards platform have formed what they call “a key partnership.” The FIA...

Countrywide’s senior staff earning over £45,000 per year have had their pay cut by a fifth while some 78 per cent...

A six-point guide is to be issued today to agents reopening offices when the government gives the go ahead, possibly in...

Hello and welcome to Property Jobs Today - our first for some weeks as the coverage has previously been dominated by...

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

The company at the centre of a controversy over estate agents’ business interruption insurance says its core package does NOT cover...

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

Hunters has expanded its online offering to improve its service to both the sales and lettings sectors - and it’s even...

A trade body has reported some council search departments to the government for refusing to provide email details and forcing search...

Three more agencies have signed up to the ESTAS customer review platform. The arrival of Newton Fallowell, Lovelle and Goodchilds - all...

OnTheMaket has this morning announced a raft of what it calls ‘mitigating measures’ to help it survive the Coronavirus crisis. These include...

Over 1.2m mortgage payment holidays have been offered by lenders to customers impacted by the Coronavirus crisis - that’s equivalent to...

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...

A PropTech firm is reporting a surge in demand for its remote ID verification software products during the virus lockdown. The software,...

A leading estate agency says it has observed that some banks previously opposed to accepting remote and desktop valuations have started...

As the impact of coronavirus unfolds, we are in constant conversations with customers to understand the challenges they’re facing and to...

Zoopla has confirmed that it’s to extend its ‘three months free’ plan to five months of free portal usage for agents...

Individual franchisees operating under the Winkworth banner are receiving what the company calls “comprehensive help” on a range of issues, including...

An estate agency has been targeted by scammers who leave fake reviews if they haven’t been given a pay-off. Minors & Brady...

Hello and here’s the latest daily update to help the industry through these unprecedented times.  If you have any appropriate advice you...

Countrywide has strongly denied claims made to Estate Agent Today that some people have felt obliged to work at an admin...

Over the last two weeks we’ve seen the country come to a standstill and the property market effectively put on ice...

The boss of controversial estate agency Dexters has hit out at social media reports and press articles about company staff working...

LSL Property Services says one of its measures to “rightsize” the organisation during the Coronavirus crisis will be to put agents...

Hello and welcome to the latest edition of Conquering Corona, our daily update helping the industry cope with the current crisis. If...

Two financial trade bodies say most mortgage providers will give customers who have exchanged contracts the option to extend their mortgage...

Rightmove has this morning told its shareholders it is “taking appropriate measures” to shore up the company. It gives no indication of...

It’s been reported that the government is talking with banks and building societies about putting the housing market ‘on ice’ during the...

The government has at last issued extensive advice on home moving and the activities of estate agents during the continuing Coronavirus crisis. This...

A hybrid agency says the Coronavirus is a “disrupter and game changer” for the industry and is wanting agents keen to...

We'd hoped it was good news but in fact it's just good-news-yet-to-come. The Savills office in Wuhan, the epicentre of the Coronavirus crisis in...

New research of the buying habits of first-time buyers in the UK we’ve undertaken here at reallymoving.com shows that Shared Ownership...

Advice to removal companies from their main trade body has put a stop to most transactions not already at a very...

The Financial Conduct Authority has released new guidance which clears up some of the uncertainties surrounding the mortgage holidays announced last...

There has been scepticism across the industry as to the motives behind an unspecified number of lay-offs and permanent branch closures...

A senior figure in the industry has spoken out against the shock sackings and branch closures announced by Spicerhaart. Jon Cooke, chief...

The two major portals have unveiled their discounts and deals for agents facing a dramatic loss of business because of the...

OnTheMarket this morning announced what it calls “a payment support initiative” for those agents paying full-price membership. It’s for three months and...

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

The former director of customer experience at Purplebricks has been announced as a new partner in a Keller Williams franchise. Sarah Downes,...

Auction houses are the latest part of the residential sector to seek PropTech help to attract business during the Coronavirus crisis. For...

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

Property expert Phil Spencer will soon be sharing his unique insight into Move iQ’s engaged consumer audience alongside advice from other...

A Spanish housebuilder’s bespoke system to allow prospective buyers to view properties without visiting is being offered to the UK agency...

Nested is the latest online agency to base a marketing campaign around criticism of established estate agents.  In three 30-second TV ads...

Your business may be growing quicker than you could ever imagine which is great when it comes to raising brand awareness....

There has been broad support and relief amongst property industry players following announcements from several lenders that they would grant mortgage...

OnTheMarket has announced this morning that it has given notice to its chief executive, Ian Springett, with immediate effect. The troubled portal's...

The head of a firm that has been creating digital property log books for well over a decade says the house-moving...

Keller Williams has announced another new market centre, and this time its operating principal is a former Purplebricks territory owner.  JP Downes...

The ESTAS today reveals its shortlist for the 2020 Awards which includes the Zoopla Xcellence Award - a special category that celebrates...

Purplebricks banked more than £18m in fees for thousands of homes it did not sell last year according to this morning’s...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

More than 18 months on from the acquisition of ZPG for £2.2 billion by Silver Lake Partners, a US private equity...

When Wolverhampton estate agency Thomas Harvey opened its doors more than 50 years ago, mortgages weren’t really part of the equation...

Rightmove has released another stonking set of results - but there are signs that some agents are defecting from the ever-more-expensive...

Rupert Sebag-Montefiore has this morning been named as a non-executive director of OnTheMarket. He will also serve as chairman of the portal’s...

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

A new call has been issued this morning by the Competition and Markets Authority for estate agents to confess if their...

Boydens, a seven branch family-owned business that dates back to 1852, has become the latest agency to join Zoopla. It will list...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

Who are you? Jed Topping, Business Development Executive for Virgin Media How can sales and letting agents work with Virgin Media to earn extra revenue?...

It’s been revealed that the branch closure programme by Your Move and Reeds Rains last year resulted in 460 lost jobs...

The Financial Conduct Authority has issued a shock warning that mortgage borrowers who purchased properties through the Help To Buy scheme...

A number of estate agents have recently received phishing emails, fraudulently claiming to be from the main portals and trying to...

Who are you and what does it say on your business card? Joanne (Jo) Tattum. Channel Manager - Property What is Moneypenny and...

Zoopla has published a startling set of statistics to demonstrate what it calls “a record January with significant growth in delivery...

The head of SEO at Rightmove has defected to a rival portal, Residential People. Farhaad Saleh was responsible for all of Rightmove's...

One of the country’s leading housing market research experts has been poached from Knight Frank to join Zoopla. Gráinne Gilmore - a...

Property auctions – online or otherwise – can be hugely helpful to sellers, buyers and estate agents. Online auctions, in particular, are...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

“It appears conveyancers either aren’t too concerned with PropTech right now, or they don’t yet have all the information needed to...

OnTheMarket will tomorrow issue over 400,000 shares to agents who have signed new long-term listing agreements with the portal. No details have...

Mystery surrounds a historic agency that has ceased trading after 235 years in business - even though its website is still...

Estate agents concerned over security breaches will be closely analysing what happens with a case concerning a London firm’s compromised email...

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

Purplebricks has won a ‘trusted service’ award - described as “an independent seal of excellence that recognises businesses for delivering exceptional experiences,...

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

The Competition and Markets Authority has released a 135 page document giving explicit details of its latest agency cartel investigation. This includes...

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

Another hub-based agency has launched in the capital, following in the footsteps of operations like Harding Green, Orchards and Keller Williams. Mariel...

Following on from the second half of the last decade, the first few weeks of 2020 have been a bit mad...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

Who are you and what does it say on your business card? Emily Hawthorne, mio Account Manager for the South West of...

OnTheMarket has started 2020 as it ended 2019 - with an attack on Rightmove via an agency which urges others to...

Purplebricks is not revealing details of the different pricing strategies it is testing “in the field” early this year. Last month the...

First things first, a big happy New Year to everyone. Welcome to 2020! It looks set to be another interesting year...

OnTheMarket has this morning announced it has raised £3.4m through a placing of shares. It has placed 4,857,143 new ordinary shares at a...

Connells has confirmed that it has closed two branches in Dorset in the south west of England, in addition to the...

A  husband and wife team have bought the franchise for EweMove in York. Local media in the area say Jonathan and Elly...

The ESTAS, the national customer service awards recognising the best agents, brokers and suppliers, closes for entry at the end of...

The public are being asked to inform the authorities if they know of agents operating fee-fixing cartels. The request - from the...

Zoopla has repelled a cyber attack on its Alto property software - with no breach of customer agents’ personal data. It has...

Hello and welcome to the final Property Jobs Today before Christmas - and yes, there are still plenty of people moving...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

A statement made by Purplebricks in its trading statement yesterday appears to fly in the face of statements it has made...

Your Move is to become an Official Supporter of the English Football League.  The announcement will see Your Move benefit from digital...

Here’s the final part of our questioning of the three portals based on comments and queries from our readers - thanks...

When we launched Reapit’s Foundations Platform as a Service (PaaS) in November, it may have seemed like a recent development in...

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

OnTheMarket’s TV advert, promoting its ‘New & exclusive’ feature, will be back on screens from Boxing Day ahead of what it calls a...

Yes, you can promise yourself that you won't eat all the mince pies, or yet another roast potato, nor drink as...

Century 21 UK has made what it claims to be the largest acquisition in its history, snapping up an independent agency...

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

A leading estate agent has urged others in the industry to follow his example and make local TV programmes to build...

Humberts has signed off in bizarre style leaving only false contact details on its website. The historic agency - which closed several...

We recently asked readers for their questions to the portals - the questions they couldn’t really ask their local reps, but...

The relaunched easyProperty hybrid agency is to rely exclusively on local marketing to drive awareness and customers, and not follow the...

Humberts' experiment rejecting branches and promoting a supposedly one-stop-shop for property related services has failed with reports that the firm is likely...

The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

The man who founded Zoopla is now a second hand car salesman - but with a digital difference. Alex Chesterman, who founded...

Zoopla is advising agents to prepare for a festive rush of leads. The portal says it expects a 60  per cent month-on-month increase...

Property voyeurism and the festive season have long been bedfellows for many Brits. The heady combination of over-indulgence and regret, close proximity...

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

Hello and welcome to the final Property Jobs Today for November - the festive month of December is just around the...

Rightmove has this morning named Andrew Fisher as its non-executive chairman, stepping into the role on January 1.  He succeed Scott Forbes,...

Humberts is the latest estate agency to announce that it’s going to offer customers the controversial Modern Method of Auction option. The...

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

Hello and welcome to the regular Monday Property Jobs Today feature, your chance to catch up with who’s moving where in...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

The big question for the industry at the moment is the cost and future of portals.  This is especially key for agents...

Fledgling online estate agency Emoov - now owned by PropTech firm Mashroom - has removed reviews and endorsements from its website...

Two separate former High Street estate agents have sung the praise of switching to the hybrid business model. Appleby’s in Gloucestershire is...

Hello, we hope you had a good weekend, and welcome to Monday - as ever, Property Jobs Today time, bringing you...

Belvoir has struck an innovative eight-year exclusivity agreement with Dacres, the 20 office estate agency network based in Yorkshire, to deliver...

Reapit has launched a platform, cloud infrastructure and marketplace called Foundations which aims to provide “all the PropTech solutions” for agencies’...

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

Buyers and sellers changing their minds lie behind almost a third of fall-throughs - the single biggest reason why transactions collapse,...

Relocation Agent Network has revealed a new competition in which member agents can win tip to £5,000. RAN currently offers four customer...

OnTheMarket will on Wednesday of this week issue over a million shares to agents who have signed new long-term listing agreements...

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...

Countrywide has this afternoon released a statement suggesting it has, in its eyes, settled the controversy over unclaimed lettings funds being...

The former chief of an online estate agency says the top three surviving firms in the sector must merge if they...

The Advertising Standards Authority has clamped down on misleading claims made by the organisers of a property raffle. The controversy surrounds an...

A small online agency which in six months of trading has secured around 140 sales says it’s on course to be...

An estate agency will pay out over £40,000 after being found to have misled customers and allowing one of its own...

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

Troubled online agency Yopa has launched an in-house subsidiary to sell mortgages and other financial services - and not just to Yopa...

Enhanced customer care strategies, relationship-building schemes, cost-cutting measures and new revenue streams can’t help the lettings industry if the fundamental underlying...

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

Hello, welcome to another Monday and the latest PJT. As ever, a brief reminder to please let us know your appointments new...

Yopa – launched in 2015 as part of the new breed of hybrid operators seeking to shake up the industry –...

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

An equity release specialist says the scrapping of stamp duty for so-called last time buyers would lead to more downsizing, freeing...

A new franchisee says she will combine 20 years of property knowledge with state-of-the-art PropTech to provide customers with what she...

A relatively new company which signs up vendors and then effectively sub-contracts their sales to strongly-performing local estate agents says it...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

A regional agency operating across Oxfordshire and Buckinghamshire has announced an acquisition which adds two branches to its network. This week, Alexander...

An estate agency based in Cumbria has rebranded to Hunters following a management buyout. Cumberland Estate Agents has been purchased by its...

Who are you and what does it say on your business card? David Masters – Account Manager for the Midlands What is ‘company...

Case study: Connells reaping the time-saving benefits of new sales and communication tool Since adopting mio in September 2018, Josh Lally, Senior...

Welcome back to Property Jobs Today - your Monday roundup of all the latest employment news from the industry. If you have...

Property professionals are increasingly worried about the threat of cyber attacks, according to new research. Some 41% of 'real estate professionals from...

An independent estate agency has committed its future to the high street by moving one of its offices to a more...

I want to take the time this week to talk about PropTech startups and how they can often be seen to...

A growing free-to-list property portal says there's never been a better time for estate agents to target foreign investors. Residential People, which,...

It’s Monday so that can mean only one thing - a chance to catch up on the key moves in and...

Although property transactions have, unsurprisingly, recently seen a decline which is almost certainly in part due to the ‘B-word’, this doesn’t...

The tech publication WIRED has conducted an in-depth analysis of Purplebricks’ reviews on the Trustpilot site and suggests the agency may...

A high profile estate agency selling some of the most expensive homes in the west of England has shut two of...

Picture this: You have finally pushed that sale or purchase through, which means your client is over the moon and happy...

A sales and lettings agency which has entered insolvency is reported by a local newspaper to have offered vendors cut-price fees...

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

The independent Seel and Co, one of Cardiff’s and Wales’ oldest independent agencies and auction houses, has been acquired by Jeffrey...

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction.  The figures, revealed in the agency’s...

I remember the day well; the day we all fell foul of addiction, the day our website was launched. Until then, at...

Three former online estate agency founders - including the controversial Russell Quirk - are going into mainstream full fee agency. They are...

Franchise giant Hunters says its branch network has now hit 200 following a spate of acquisitions in the first half of...

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...

A portal which describes itself as a social network and which has been operating on a soft launch basis for many...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

In the old days an agent would procure clients based upon their position in the high street, the size of the...

Pattinson Auction has claimed its latest live non-online event was a “tremendous success” despite what it calls “misconceptions” about this way...

OnTheMarket TV adverts return on Monday with what the portal calls “a refreshed version” giving more prominence to its ‘new and...

Purplebricks has revealed it is considering changes to its pricing structure to correct “mistakes” of the past. Chief executive Vic Darvey has...

A new PropTech product uses WhatsApp to communicate within agency teams as soon as a lead is received from a portal. However,...

New compulsory qualifications for estate agents will not only offer more transparency for customers but will help recruit better staff into...

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

Akshay Ruparelia, the 21 year old who founded the online agency Doorsteps while he was still in sixth form, has called for...

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

Countrywide’s branch closure programme, shrouded in secrecy even to shareholders, may have involved shutting 250 offices according to an insider. The individual...

Is this the ultimate in accountability or a desperate bid to win back public support for a company damaged by the...

Yes it’s Monday, so it’s another edition of PJT, your guide to the key moves and changes in the agency and...

Traditionally speaking, users who are looking to buy, rent, or sell their property to customers on an international basis have been...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

Connells Group has repeated its claim, made in recent months in the light of trading figures, that it is now the...

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

When an industry disruptor enters a marketplace the impact on existing operators can be significant. It has been seen most notably...

OnTheMarket has applied to the London Stock Exchange for the release of over a million new shares to agents who have...

Keller Williams continues to drive culture, mentality, and process transformation by partnering with DocuSign to enable electronic signatures. It’s another lesson in...

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...

Seven in 10 agents fail to use video or YouTube to assist in their marketing according to an analysis by free-to-list...

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

The Information Commissioner’s Office has fined a London estate agency £80,000 for leaving 18,610 customers' personal data exposed for almost two years. The security...

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

There’s more ammunition today for those agents who argue that equity release stops people moving and thus cuts the number of...

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

The city of Norwich has become the sixth part of the UK to switch from council Local Land Charges to digital...

Specialist providers catering for the over-50s has welcomed a move by high-end estate agency Knight Frank to move into equity release. Commenting...

The PropTech era is changing the way in which employees decide where they are going to work. As CBRE has discovered in...

Estate agents have been urged to ensure they are carrying out an annual independent audit of their anti-money laundering (AML) processes. ID...

The former chief executive of Purplebricks has defended claims that some Local Property Experts are underpaid, saying that success comes through...

Welcome to the latest edition of Property Jobs Today. It's the time of the week when you can catch up with...

With somewhere in the region of 1.2 million property sales transactions being completed each year, and 16,500 estate agents actively vying...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

The new owners of Emoov have confirmed that 70 previous customers have opted to re-list their homes with the firm since it...

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...

Fine & Country, the international network of prime estate agencies, has this week announced the opening of two new offices. The first...

In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...

Estate Agent Today has been contacted by an individual who says he is one of three former Emoov customers intending to...

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...