Archive

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

Hello: the weekend is over and that means it’s time for another PJT, catching up with who’s moving where in our...

The independent Seel and Co, one of Cardiff’s and Wales’ oldest independent agencies and auction houses, has been acquired by Jeffrey...

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction.  The figures, revealed in the agency’s...

I remember the day well; the day we all fell foul of addiction, the day our website was launched. Until then, at...

Three former online estate agency founders - including the controversial Russell Quirk - are going into mainstream full fee agency. They are...

Franchise giant Hunters says its branch network has now hit 200 following a spate of acquisitions in the first half of...

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...

A portal which describes itself as a social network and which has been operating on a soft launch basis for many...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

In the old days an agent would procure clients based upon their position in the high street, the size of the...

Pattinson Auction has claimed its latest live non-online event was a “tremendous success” despite what it calls “misconceptions” about this way...

OnTheMarket TV adverts return on Monday with what the portal calls “a refreshed version” giving more prominence to its ‘new and...

Purplebricks has revealed it is considering changes to its pricing structure to correct “mistakes” of the past. Chief executive Vic Darvey has...

A new PropTech product uses WhatsApp to communicate within agency teams as soon as a lead is received from a portal. However,...

New compulsory qualifications for estate agents will not only offer more transparency for customers but will help recruit better staff into...

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

Akshay Ruparelia, the 21 year old who founded the online agency Doorsteps while he was still in sixth form, has called for...

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

Countrywide’s branch closure programme, shrouded in secrecy even to shareholders, may have involved shutting 250 offices according to an insider. The individual...

Is this the ultimate in accountability or a desperate bid to win back public support for a company damaged by the...

Yes it’s Monday, so it’s another edition of PJT, your guide to the key moves and changes in the agency and...

Traditionally speaking, users who are looking to buy, rent, or sell their property to customers on an international basis have been...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

Connells Group has repeated its claim, made in recent months in the light of trading figures, that it is now the...

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

When an industry disruptor enters a marketplace the impact on existing operators can be significant. It has been seen most notably...

OnTheMarket has applied to the London Stock Exchange for the release of over a million new shares to agents who have...

Keller Williams continues to drive culture, mentality, and process transformation by partnering with DocuSign to enable electronic signatures. It’s another lesson in...

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...

Seven in 10 agents fail to use video or YouTube to assist in their marketing according to an analysis by free-to-list...

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

The Information Commissioner’s Office has fined a London estate agency £80,000 for leaving 18,610 customers' personal data exposed for almost two years. The security...

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

There’s more ammunition today for those agents who argue that equity release stops people moving and thus cuts the number of...

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

The city of Norwich has become the sixth part of the UK to switch from council Local Land Charges to digital...

Specialist providers catering for the over-50s has welcomed a move by high-end estate agency Knight Frank to move into equity release. Commenting...

The PropTech era is changing the way in which employees decide where they are going to work. As CBRE has discovered in...

Estate agents have been urged to ensure they are carrying out an annual independent audit of their anti-money laundering (AML) processes. ID...

The former chief executive of Purplebricks has defended claims that some Local Property Experts are underpaid, saying that success comes through...

Welcome to the latest edition of Property Jobs Today. It's the time of the week when you can catch up with...

With somewhere in the region of 1.2 million property sales transactions being completed each year, and 16,500 estate agents actively vying...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

The new owners of Emoov have confirmed that 70 previous customers have opted to re-list their homes with the firm since it...

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...

Fine & Country, the international network of prime estate agencies, has this week announced the opening of two new offices. The first...

In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...

Estate Agent Today has been contacted by an individual who says he is one of three former Emoov customers intending to...

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...

A PropTech firm which claims its products offer “industry-leading” response times says agents lose a majority of their leads due to slow...

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

An online auction service which only came into existence in September last year claims to have 150 partner estate agents already,...

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

Countrywide is declining to comment on speculation that it is making 36 of its sales progression staff redundant. Estate Agent Today, which...

An analysis of transactions agreed this spring suggests there will be a surge in prices which will ultimately be reflected later...

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

OnTheMarket claims monthly visits to its website hit a record 25.4m in May - but the portal’s latest update gives no...

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...

An estate agency in St Albans has rebranded as Fine & Country. JW&Co Langleys office in St Albans was acquired by Tom...

It appears that at least three Countrywide brands are undergoing branch closures as the company’s cuts continue to bite. Estate Agent Today...

Rumours continue to circulate about possible large-scale branch closures at Countrywide; its share price ended trading today at its lowest ever...

Just 200 conveyancing firms control over 39 per cent of the market in England and Wales, wielding significant power over customers,...

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

Retired homeowners are increasingly using property wealth to clear unsecured debts and mortgages to strengthen their later life finances, a new...

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

An agent with over 29 years of experience has taken over as  chief executive officer at Humberts - just as the...

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

An IT firm says small and medium-sized estate agencies without the infrastructure of large corporates are putting themselves and their customers...

A law firm says it’s made legal history by integrating the automated voice-activated platform Alexa into its system. Customers of Simply Conveyancing...

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

John D Wood has announced that Nick Taylor, the agency’s managing director and a well-known figure in the industry for four...

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

Equity release, seen by many agents as a reason why fewer older homeowners are downsizing these days, has reported more growth...

1989 was a significant time for the property industry: it marked the beginning of the end of a period of unprecedented...

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...

It’s an eye-catching combination - former professional rugby players turn estate agents, set up in converted shipping containers, and promise in time-honoured fashion...

OnTheMarket has applied to the London Stock Exchange for the release of over 528,000 new shares to agents who have signed...

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

The failure of online agencies to significantly disrupt the industry is down to their being too cheap and creating a perception...

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

With next Friday being Easter, this is the last ADC for a fortnight - so it’s our chance to honour those...

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...

Online estate agents have seized on the recent national newspaper article accusing estate agents of over-valuing properties to earn higher fees. The...

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban.  There’s no...

OnTheMarket has applied to the London Stock Exchange for the release of shares to agents signing long term deals with the...

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

Local media in the east Midlands report that four estate agency offices operated by the Nottingham building society are to close...

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

Four high-profile industry figures have sent an open letter urging agents to think about what they call “smarter marketing” in a...

Whether it is legacy providers with new, young businesses, or large banks with PropTech startups, all types of cross-collaboration are vital. It’s...

Mortgage prisoners - borrowers unable to switch lenders despite being up-to-date with payments - may have an escape route in sight...

Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

This month’s MIPIM conference in Cannes once again played host to the final round of the much coveted MIPIM Startup Competition.  The...

An estate agency which was set up in south Wales late last year is opening a new branch that it describes...

The founder and former chief executive of Emoov, Russell Quirk, is back in the headlines with a new but until now...

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

A survey by the Centre for Ageing Better recently showed that 72% of people want to see every new home built...

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

The end of 2018 was a bit of a rocky time for online estate agents. Yet only a few years ago...

The easyProperty online agency has abandoned an across-the-board fee structure, allowing its licensee agents to charge what they like. “Each local market is unique...

The proliferation of big data is paving the way to improving our economy on almost every front as entrepreneurial digital companies...

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

Savills has declined to comment on whether it will follow in the footsteps of LSL Property Services and write down its...

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...

LSL Property Services, the parent company of Your Move and Reeds Rains, has substantially 'written down' its investment in online estate...

OnTheMarket has stepped up its attack on Rightmove with a stridently-worded email to agents explaining how a drop in leads from...

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

Rightmove has this morning given its 2018 report to shareholders, laying bare the huge financial wealth of the company which dominates...

House Network, one of the first ever online estate agencies, is alleged to be considering calling in administrators. Two reliable sources close...

Connells Group says investment in PropTech will be the way to safeguard its almost-600 High Street branches - and it’s repeated...

The UK’s two leading conveyancing groups have merged to form what they call a “powerhouse” to be called Simplify. My Home Move...

A new training and development team has been set up by Connells Group. It’s designed - in the company’s words - “to...

A survey of 3,000 people by Zoopla suggests that 47 per cent of vendors believe the success of their sale was...

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

The two men behind a low-profile hybrid estate agency say their company is flourishing after two years in business, during which they...

After several days of gloomy market news, here's something more optimistic - there were 370,000 new first time buyer mortgages completed in...

A poster advertising shared ownership, promoting homes from a housing association, has been banned by the Advertising Standards Authority. The poster, for...

It’s Valentine’s Day (have you remembered?) and at least one agency has decided that it’s pretty in pink to celebrate the...

The UK’s second-largest online estate agency, Yopa, is this month launching a new advertising campaign under the title ‘Smooth Move’. The agency...

An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...

Hello and welcome to this week’s PJT, your regular catch-up on key appointments news in our industry. It’s been a difficult seven...

The beleaguered Your Move estate agency insists there was no breach of customer privacy after an ex-employee reportedly took confidential data...

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

New figures released this morning from OnTheMarket claim its listing inventory bis now over 80 per cent of the size of...

OnTheMarket says it now has listings agreements with more than 12,500 estate and lettings agency branches. In a statement to shareholders and...

Hello and welcome to this week’s PJT.  Everyone here let us know about their jobs news by emailing press@estateagenttoday.co.uk - please do...

There’s no end to the PropTech and photography solutions available to estate agents these days to help them sell good, old-fashioned...

The monthly index of house price changes in Britain’s major cities, for many years operated under the Hometrack banner, has been...

The 100 per cent mortgage for first time buyers, which many people thought had disappeared for good, is now back in...

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

Every day thousands of estate agency boards are erected across the UK. Even in the digital age the board remains one...

The former chief executive of Emoov says online estate agencies charge too little, so risk appearing cheap and ineffective to potential...

One of the largest estate agencies in the Midlands, Newton Fallowell, says it’s made a remarkable £5m in referral fees from...

A new bespoke Customer Relationship Management system developed by The Property Franchise Group claims to enable High Street agents to fight...

I don’t think I can add anything more to the excellent 2019 pieces we’ve seen on EAT in recent weeks –...

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

The new management at Emoov says that following its acquisition out of administration it will relaunch as an online estate agency later...

Kenny Bruce, one of the founders of sector-leading online agency Purplebricks, has sent his good wishes to Russell Quirk, who founded...

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

A new property management firm claims that an average of nine estate agencies have gone bust each week since 2010.  Apropos -...

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

Customers are still trying to get hold of Emoov, Tepilo and Hatched months after they closed down. Estate Agent Today has seen...

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

Are you a real Doctor? Not in the conventional sense no, sorry to disappoint! I’m Tom Durrant and I’m the Creative Director...

Century 21 UK appears to have bucked the trend of closing offices and reduced footfall by marking the opening of 16...

A hybrid estate agency which uses freelance agents operating from a central hub is now expanding from London into the Home...

The government says it will be releasing details of its ideas to revamp redress systems concerning agents and new homes “in...

The shortlist has been announced for the annual Guild of Property Professionals Awards to be held on January 17 in London.  The...

Audioagent and KeyAGENT have merged to create the UK’s largest property marketing group. Together they provide property marketing services to the UK’s...

For my final EAT contribution of 2018, I’ve put together a list of Christmas gifts that you could buy your PropTech-loving...

It is something of an understatement to say that we are in challenging times. BREXIT is unresolved and we wait with...

A new analysis of the online estate agency business model claims that it ‘could be described as a Ponzi scheme’. The accusation...

It’s that time of year when we gaze to the future, when we ponder what the coming year will bring, and...

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

Has the bell finally tolled for online agencies? Emoov’s collapse and an investor revolt over crowdfunding have left a large question...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

A Newcastle-based property company says it has acquired the listings of Emoov and Tepilo. It has emailed and texted vendors to say...

Purplebricks has launched an emergency hotline for customers of Emoov and Tepilo that are stranded by the agencies’ collapse. A statement this...

Thanks to vast improvements in processing powers, the use of virtual reality (VR) in some sectors is becoming more evident than...

Purplebricks is understood to be pondering the best way to assist victims of the collapse of Emoov without committing money for...

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

A tweet from Purplebricks’ chief executive Michael Bruce suggests that the agency may be about to play a role in the Emoov...

Emoov has this afternoon appointed administrators as a result of not being able to secure a buyer - the move had...

At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...

Zoopla founder Alex Chesterman - who sold the portal company for more than £2.2 billion to US private equity fund Silver...

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

With Christmas less than four weeks away (yes, really) the countdown to the festive season begins tomorrow when December begins. Charity...

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

Purplebricks chief executive in Australia, Ryan Dinsdale, is quitting the firm after two and a half years. The influential Australian Financial Review...

Online agency Doorsteps is slashing its flat fee to just £1 with no commission charge - but for only 48 hours. The...

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

Foxtons has this morning confirmed that it has now closed six branches. There was high-level publicity given to the closure of its...

An online agency launched by a traditional high street agent to ward off competition says the online business model might have...

The high profile financial difficulties faced by Emoov and the recent fall in the share value of Purplebricks do not mean...

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

Strutt & Parker is bucking the trend on High Street offices by opening a new one - and in this case,...

Fewer than 15 per cent of owners go on to sell their home with the same agency they bought it through,...

A mortgage platform is making a pitch for online estate agencies to link with it and offer their customers “a customised...

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...

A new online agency says it is currently focussing on one large city but will expand to cover the whole of...

New research by TheAdvisory consultancy, shared exclusively with Estate Agent Today, reveals exactly how fees have fallen for traditional agents in...

If it’s Monday it must be Property Jobs Today, your round up of the industry’s key moves. Are you changing jobs yourself?...

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

The estate agency group Humberts, which narrowly avoided collapse early this year, now claims to have turned around its fortunes thanks...

An estate agency is moving from its traditional branch to new city centre serviced offices as it expands. East of Exe -...

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...

Foxtons says its use of technology allows it to increase the reach of its branches - and claims this is behind...

Estate Agent Today can reveal that Foxtons has closed another London agency office - this time at Barnes in the borough...

Foxtons is shutting its Park Lane office - the flagship of the agency in prime central London’s Mayfair. Estate Agent Today was...

Hello and welcome to another weekly update on the industry’s good work - and a chance for us to show that...

A branch of EweMove - which operates from a traditional High Street office - claims to have generated £140,000 income in...

OnTheMarket has this morning announced that it now has signed listing agreements with more than 11,000 estate agency offices - over...

Having delivered over 1,800 websites for estate agents over the last 15 years, I have come to recognise one major common...

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

The rise and rise of Equity Release continues with a more-than-doubling of the number of product options on the market in...

The shock immediate closure of Hatched, the online agency heavily invested in by Connells, has raised question marks over the online...

Those of you who receive (and read) my Sunday PropTech Review will know that, by far and away, the most shared...

Purplebricks has introduced its second price rise of the year so far in Australia, and is pioneering a model under which...

Tili does all the work to deliver a smooth home move for customers and income for agents. An innovative and easy to...

What are the magic ingredients for building a strong brand, attracting new customers and building trust with your target market? Gareth Helm,...

EweMove is the country’s fifth largest online agency group based on transactions, and continues to make a profit according to its owner,...

Humberts - which when it was operating jointly with Chestertons was a prominent supporter of Agents’ Mutual and OnTheMarket - has...

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

A few stories caught my eye this week from China, all of which announce the arrival of cutting-edge technological innovation in...

Foxtons is embarking on a rare advertising campaign, using a company owned by the largest independent creative agency in the world,...

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

Dare we mention it but this is the final Bank Holiday weekend of the year before Christmas - so what a...

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

A maverick Cornish estate agent who falsely gave the impression to customers that his business was highly successful has been hit...

In the past decade or so there has been a movement towards the use of digital signage screens within a number...

The estate agent who is refusing to abide by a decision of the Advertising Standards Authority is now demanding details of...

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

We may be well into August but there’s little sign of a holiday for our industry, with a string of big...

Making my way to our London office on a busy commuter train, my mind got busy thinking about the new do-it-yourself...

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

As if to prove there are two ways to interpret every figure, a new analysis of Rightmove’s recent trading statement suggests...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...

Traditional estate agencies should make their work appear more of a luxury and even showcase the prices of individual elements that...

The emerging Proptech platform BestAgent has announced its latest partnership - this one is with sales progression company ViewMyChain. BestAgent, run by...

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

The agonisingly painful decline of Countrywide continues, with no one sure whether it is the darkest hour before the dawn or...

Since January 2018, nine of the UK’s biggest banks have allowed competitors direct access to customer data as part of the...

Purplebricks has told the Press Association it wants to secure over 10 per cent of the agency market share in the...

Agents are being offered a new way to capture details of prospective clients thanks to a partnership between The ValPal Network...

As you probably know, I have been no fan of OnTheMarket (OTM) over the years. You may see this admission as...

Only 24 hours after the Land registry released data showing a 20 per cent slump in housing transactions, new figures from...

The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...

The fast-expanding Spicerhaart group has launched its own in-house Property Marketing Academy and has secured a well-known industry trainer and coach...

There’s a new twist in the row between a Cornish agent and the Advertising Standards Authority. The row revolves around a tweet...

A new digital product claims to help agents estimate which of their past customers are statistically most likely to move again...

A property software guru says he wants PropTech firms to join with him in an ‘open platform’ which would allow smaller...

The dream may be over but the return to reality can at least be staged in the spirit of an England...

Fine & Country and The Guild of Property Professionals are refurbishing the Park Lane showroom they share - and it’s going...

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...

A new free-to-list portal is to be launched - and it is to be ‘voice led’.  The PropTech firm Triplerr says it...

A hybrid estate agency has launched in Bury, one of the first of its kind to operate in the UK on...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

Hello, and welcome to this week’s regular Monday summary of all the major jobs moves in our industry.  The industry is still...

Some of Britain’s top property experts say bureaucracy, lack of cooperation and a dwindling number of smaller builders are the main...

Another four existing estate agency branches have rebranded as Hunters. In the westcountry three branches of Heritage4homes - at Yatton, Nailsea and...

Emoov has launched a crowdfunding campaign giving investors, it says, “a final chance” to put their money into the hybrid agency...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

Purplebricks has acquired another fixed-fee agency for £29.3m - it’s in Canada and marks another new territory for the hybrid agency. The...

A decade ago we were still years away from Purplebricks, Countrywide was a colossus in the industry, no one had thought...

The creative agency behind the new round of Purplebricks Commisery TV advertisements have been explaining the philosophy they brought to the...

A leading digital analyst says online agency Yopa has doubled its listings this year and is fighting the merged Emoov-Tepilo operation...