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KEYWORD "Customers" - 1000 RESULTS
Property firms failing to adapt AML processes despite Russian sanctions - claim

Up to 70% of property firms have not changed their approach to onboarding new customers since sanctions were imposed on Russia...

28 June 2022

From: Breaking News

Why free online logbooks are little more than Dropbox

There have been many articles about ‘digitising upfront information’, following the publication of DLUHC’s Levelling-Up white paper and National Trading Standards...

25 June 2022

From: Features

Challenger portal unveils Buyer Passport to avoid ‘tyre kickers’

OneDome has launched a new product to let pre-qualified buyers register their interest for properties with local estate agents. The Buyer Passport...

24 June 2022

From: Breaking News

Insight - should estate agents be using TikTok?

If a picture paints a thousand words, then compelling videos paint an entire book. Whereas photos and text can only show...

22 June 2022

From: Marketing & Social Media

Time is running out for legacy customer checks

As another round of property firms is fined, named and shamed for breaching anti-money laundering rules, it feels like the road...

18 June 2022

From: Features

Why your agency needs a holistic digital transformation strategy

The digital transformation of the property industry is not a new chapter, but an ongoing journey in which the winners are...

18 June 2022

From: Features

Challenger portal launches ‘one-stop shop’ for agent referrals

OneDome has launched a new platform for agents to monitor and manage referrals made and earned through the challenger portal. The platform,...

16 June 2022

From: Breaking News

Are we ready for the PropTech metaverse?

In this article, Kristian Stott, Head of New Business at iamproperty, analyses the digital revolution in our lives and in property and why...

08 June 2022

From: Features

Zoopla launches Pay-On-Exchange product for housebuilder listings

Housebuilders are being offered a new way to sell developments on Zoopla with zero marketing costs. The portal has launched a Pay-On-Exchange...

08 June 2022

From: Breaking News

Zoopla unveils new tools to get agents to switch from Jupix to Alto

Zoopla is piloting a new data migration tool to quickly transfer agent data from its Jupix to Alto software brand in just...

07 June 2022

From: Breaking News

WhatsApp predicted to revolutionise estate agency communications

WhatsApp is being predicted to become a key messaging tool for estate agents in the coming years. Messaging provider SMS Speedway analysed...

01 June 2022

From: Breaking News

Record 600 names on ESTAS Awards shortlist

A record 600 firms and individuals have been shortlisted for the 2022 ESTAS Customer Service Awards. Sponsored by blockchain property network Coadjute,...

31 May 2022

From: Breaking News

Property Natter: ‘the only way to bring about change is to be proactive’

In this latest ‘Women in Property’ edition of the Natter, I check in with Collette Allen, who was recently appointed as...

28 May 2022

From: Features

Google is the battleground for vendor instructions - claim

Google rather than the portals is the starting point for sellers finding an estate agent, a survey claims. A survey among 2,000...

19 May 2022

From: Breaking News

Competition watchdog blocks property data merger

The Competition and Markets Authority (CMA) has warned that it may block the merger of two property search firms as it...

18 May 2022

From: Breaking News

Property Natter – will the challenger banks ever become major lenders?

Many people in recent years will have become familiar with challenger banks such as Monzo, Starling and Atom. Many will have...

14 May 2022

From: Features

New material information rules will benefit consumers and agents

Millions of people use online property portals every year to conduct their property search, whether it be for sales or for...

11 May 2022

From: Features

Rightmove boss: ‘I have fantastic relationships with agents’

The outgoing chief executive of Rightmove has claimed he has a good relationship with the portal’s customers. It was announced this week...

11 May 2022

From: Breaking News

Fast sale firm recruits estate agency veteran from Hamptons

Former Hamptons and Countrywide executive Phil Tennant has joined US-style fast buy firm UPSTIX. Tennant has been recruited as chief operating officer...

11 May 2022

From: Breaking News

Agents Do Charity - time to nominate your top fundraisers

Fundraising frolics by agents and property professionals this week include bike rides and triathlon challenges, plus the charity award season returns. Remember,...

06 May 2022

From: Breaking News

Exclusive interview: Ex-Purplebricks agency trainer joins easyProperty

An industry veteran who helped train Purplebricks agents has partnered with easyProperty to foster its franchisee talent. The online hybrid agent is...

04 May 2022

From: Breaking News

Collaborative Conveyancing - is this the panacea to the home moving process?

I attended a forum in London a couple of weeks ago, which for the first time brought estate agents and conveyancers...

30 April 2022

From: Features

Property portals gear up for material info changes

Property portals are preparing to support agents in complying with a new era of upfront material information. From the end of May,...

29 April 2022

From: Breaking News

Agency toolkit: The services launched this month to help your business

Our inbox is regularly stuffed with exciting new industry developments and tools to help agents work better.  Here are some of the...

29 April 2022

From: Breaking News

Zoopla promises quicker leads for agents

Zoopla has launched a new tool that promises to speed up and improve how agents receive leads. The portal previously sent leads...

28 April 2022

From: Breaking News

Agency reviews site calls for tougher crackdown on fake feedback

The government is being urged to go further with its clampdown on fake reviews. A government announcement aimed at protecting consumers last...

25 April 2022

From: Breaking News

Insight – would a four-day working week ever work in agency?

In June, the biggest pilot scheme of a four-day working week anywhere in the world will begin in Britain, with more...

22 April 2022

From: Breaking News

New Purplebricks CEO – what challenges will she face?

Yesterday afternoon, Helena Marston was finally confirmed as Purplebricks new CEO after all the due diligence checks that are required for...

21 April 2022

From: Breaking News

‘Non-vanilla’ customers turned down for mortgages, claims study

New research from Bluestone Mortgages has shown that 'non-vanilla' customers are being turned down for financial products and services. More than two...

20 April 2022

From: Breaking News

Analyst suggests Boomin financial backing is more significant than branches

A property analyst has warned against comparing the number of branches on Boomin to Rightmove. Challenger portal Boomin revealed its first batch...

11 April 2022

From: Breaking News

Should agents restrict repeat viewings to combat rising petrol prices?

Agents are preparing their businesses for the cost of living crunch, with considerations on fuel use, heating and window display lighting. Much...

07 April 2022

From: Breaking News

The biggest problem with PropTech? All the choice it offers!

Technology developed for the estate agency industry has advanced and expanded seismically over the past decade as software vendors develop their...

06 April 2022

From: Features

Ukraine crisis: A refugee responds

The property sector has continuously been showing its generosity Ukrainian refugees amid the ongoing Russian invasion. Support ranges from financial donations to...

06 April 2022

From: Breaking News

Trading Standards reminds agents to update SSTC listings amid legal debate

Trading Standards has advised agents to update listings once they reach the "sold subject to contract" (SSTC) stage. It comes after legal...

05 April 2022

From: Breaking News

Estate agency veteran joins fast sale firm

Estate agency veteran Robin Paterson has joined new ‘quick buy” service UPSTIX. Paterson, a former chief executive of Hamptons and managing director...

05 April 2022

From: Breaking News

Upfront Information - Light at the end of the Tunnel? 

They say that in fashion, if you wait for long enough, clothes that are hanging at the back of your wardrobe...

02 April 2022

From: Features

A smart acquisition: Vouch and Goodlord 18 months on

In July 2020, two leading lettings technology disruptors - Vouch and Goodlord - announced that they were going into partnership. Now,...

02 April 2022

From: Features

Agents Do Charity - our thoughts remain with Ukraine…

The humanitarian crisis in Ukraine continues to dominate the thoughts of our industry as this week’s ADC shows - a wonderful...

01 April 2022

From: Breaking News

Purplebricks completes move away from self-employed agents

Purplebricks say it’s going to complete its transformation from an agency using self-employed local operatives in the field, to having fully...

31 March 2022

From: Breaking News

Fall Throughs - are mortgage lenders to blame in part?

A survey of 700 borrowers by a high net worth lender suggest almost four out of 10 have lost a mortgage...

31 March 2022

From: Breaking News

Rule change to make Equity Release more appealing to sceptics

A rule change has been introduced this week in a bid to make equity release customers reduce interest costs. The option to...

30 March 2022

From: Breaking News

Major PropTech deal for two of the industry’s best-known names

The iamproperty group - best known for its online auction business - has snapped up cloud-based property software business VTUK for...

29 March 2022

From: Breaking News

Leading agency reveals Data Science is key to how it wins business

Foxtons has given details of what some believe is market-leading use of technology to drive its sales and lettings effort. In a...

28 March 2022

From: Breaking News

Behind The Scenes video series looks at how agents work

Zoopla’s cloud based software service Alto has launched a video series giving a behind the scenes look at estate agencies around...

28 March 2022

From: Breaking News

Interview with eXp's Glenn Sanford - 'some agents will always prefer self-employed'

The self-employed model, after years of not really catching on fully, was given a major boost by the pandemic and the...

26 March 2022

From: Features

Countrywide brands and branches critical to success of new owners

The Skipton Building Society, which owns Connells estate agency, says the house-selling arm helped it reach a record profit pre-tax profit...

21 March 2022

From: Breaking News

What can estate agents learn from tech companies?

When was the time you actively learned something new from your clients or competitors? If it’s a difficult question to answer quickly,...

19 March 2022

From: Features

Agency accuses rivals of copying Hybrid Property Centre model

haart, part of the Spicerhaart estate agency group, has accused rival agencies of copying its hybrid working model. Spicerhaart group managing director...

18 March 2022

From: Breaking News

House buying times slashed by eight weeks, claims conveyancing chief

A new PropTech platform set up by a major figure in the conveyancing industry claims to slash the typical time for...

16 March 2022

From: Breaking News

Insight - how do you solve a problem like conveyancing?

Those aficionados of the Sound of Music will recognise the tag line above. It came to my mind when thinking about...

12 March 2022

From: Features

Purplebricks chief executive quits because of “personal circumstances”

Purplebricks chief executive Vic Darvey has quit, citing “personal circumstances”.  He leaves at the end of this month with chief operating officer Helena...

10 March 2022

From: Breaking News

Agents must do more to help mental health, says industry supplier

A prominent trade body says the property industry must do more to recognise and support those with mental health issues. The Association...

10 March 2022

From: Breaking News

How agents can benefit from great visual content in seconds

We know from our customer research that being able to showcase property that looks the best it can online is the...

09 March 2022

From: Features

Reviews site allAgents makes new allegations about rival services

The war of words between various property review platforms continues apace. The latest accusation concern comparison website GetAgent, and specifically reviews of...

09 March 2022

From: Breaking News

Challenger portal launches major advertising campaign

The OneDome group websites - OneDome itself and nethouseprices - are launching their largest ever advertising campaign. It will target buyers and...

09 March 2022

From: Breaking News

London agency given three-years-in-a-row top reviews award

A London estate agency has won a rarely-awarded gong from the Feefo reviews service - and the company says it’s testimony...

08 March 2022

From: Breaking News

Over 6,000 agency offices now serviced by growing PropTech supplier

PropTech supplier nurtur.group - which owns Fine & Country and the Guild of Property Professionals - has acquired Brief Your Market,...

07 March 2022

From: Breaking News

Agency reveals PropTech breakthrough after year-long research project

Hybrid agency EweMove has this morning announced that it’s moving all of its 170 branches to a new fully-automated cloud-based system...

03 March 2022

From: Breaking News

Estate Agents warned to ensure screening procedures are up to date as the Government toughens sanctions on Russia

Estate agents and other property businesses need to ensure their customer screening processes are robust and up to date following extensive...

02 March 2022

From: Sponsored Content

Affordability is the issue of the rent control argument

The hot topic of rent controls has remerged in recent weeks, with passionate voices on both sides of the argument speaking...

02 March 2022

From: Features

Going paperless - simplified eSignature experiences made for agents

For all sales and letting agents, accelerating your business to new heights is a number one priority. You can’t be losing time...

02 March 2022

From: Features

Alto Q&A: New features and integrations agents need to know about

We know that agents rely heavily on property software solutions to run their agency, particularly to ease the burden of administrative...

01 March 2022

From: Sponsored Content

OnTheMarket transformation is accelerating, claims CEO Tebb

OnTheMarket’s transformation into a “tech-enables property business across the broader property eco-system” is gathering pace according to the portal’s chief executive. In...

01 March 2022

From: Breaking News

Property Natter – meet the blockchain network quietly taking agency by storm

Until a few years ago, you would have been forgiven for not knowing who or what Coadjute was. But the company, founded...

26 February 2022

From: Features

Rightmove reveals big rise in fee income and launches agency training initiative

There’s been another large rise in fee earnings for Rightmove this morning, as the portal softens the blow by announcing a...

25 February 2022

From: Breaking News

Reform of properties listings welcomed by industry leaders

Industry figures have come out in favour of the long-term programme of new compulsory information to be contained on property listings. From...

22 February 2022

From: Breaking News

Knowledge is power - why PDTF is a positive step forward for buying and selling

‘Knowledge is power’ goes the old saying, and one variation on that theme is a quote from academic, Robert Boyce, who...

19 February 2022

From: Features

Introducing Reapit Elements

Reapit Elements is an open-source, cross-platform design system that gives designers and developers a framework to quickly create responsive, device-agnostic, and...

18 February 2022

From: Sponsored Content

Agency to move from High Street to ‘digital first’ operation

An agency which in 2020 moved from traditional branches to a hub-based business model, says it’s to become a ‘digital first’...

18 February 2022

From: Breaking News

New branch office will “redefine estate agency experience”

A company that sold a record 465 homes in 2021 has invested in a new office which it claims will “redefine...

18 February 2022

From: Breaking News

easyProperty online agency signs three-year PropTech deal

Online agency easyProperty - which says it has a mission to transform the way people sell their home - has signed...

15 February 2022

From: Breaking News

Another online agency aims to take 10% market share

Strike, formerly known as Housesimple, is the latest online agency to claim it’s going to secure a 10 per cent market...

14 February 2022

From: Breaking News

Insight - an estate agents’ guide to AML

The UK property industry has long been a target of fraudsters due to the low levels of transparency and the fact...

12 February 2022

From: Features

Cyber-security in 2022: what do agents need to know?

I’m sure most readers would agree with me that cyber-security is vitally important for almost any business, particularly those businesses like...

12 February 2022

From: Features

Going granular - why digging deep into residential property data is a must

With the new year in full swing, agents around the UK are likely to be making changes to the way they...

12 February 2022

From: Features

How the property sector must adapt during the year ahead

If 2020 was the year of survival, then 2021 was about the post-Covid boom. The impact of the pandemic on the...

12 February 2022

From: Features

Achieve excellent sales and lettings performance with PropTech

MRI Software explores the use of PropTech to enhance the performance of the sales and lettings processes and how to select...

09 February 2022

From: Features

Mortgages to cost more as base rate increases

The Bank of England has increased the base rate from 0.25 per cent to 0.5 per cent. This means a typical tracker...

03 February 2022

From: Breaking News

OnTheMarket subsidiary joins Coadjute Blockchain platform

Coadjute, the blockchain network for the UK property market that claims it can radically simplify home purchasing, has revealed that PropTech...

03 February 2022

From: Breaking News

Data holds the key to the property market's evolution – here's why

Data, when used to its full potential, holds the key to the property market’s growth. The reason for this is the...

02 February 2022

From: Features

Phil Spencer - Agents Have Standards … So Show The Customer!

For an unregulated industry, agents have an awful lot of regulations to deal with. For example, there’s the mandatory membership of a...

02 February 2022

From: Breaking News

Thousands of HIgh Street agents want to join Purplebricks - claim

Purplebricks is claiming that literally thousands of High Street agents from conventional bricks-and-mortar firms are applying to the agency. It says this...

01 February 2022

From: Breaking News

PropTech rebrand for epropservices as it speeds product development

The branding and technology supplier epropservices - which also owns Fine & Country and the Guild of Property Professionals - is changing...

01 February 2022

From: Breaking News

Trading Standards want public to quiz agents on referral fees

The most senior Trading Standards officer policing the agency industry says he hopes the public will ask about referral fees in...

31 January 2022

From: Breaking News

Historic Humberts wants to build on nine-office franchise network

Historic estate agency group Humberts - which was at risk of disappearing entirely just over two years ago - has opened...

28 January 2022

From: Breaking News

English Football League link up with top agency to continue

The link up between the English Football League and a top estate agency is to go on for a third year...

25 January 2022

From: Breaking News

Agents and Conveyancers work together? Forum aims to make it happen

The ESTAS Forum scheduled for March says its aim is to encourage agents and conveyancers to work more closely together.  “There doesn’t...

24 January 2022

From: Breaking News

Let the good times roll – PayProp predicts continued lettings strength in 2022

The lettings sector looks set to steam ahead in 2022 after a record-breaking 2021, despite the financial and mobility challenges of...

22 January 2022

From: Features

How to prepare for lettings in 2022 and beyond using PropTech

In this guest feature, James Dilgul, Head of Marketing at Fixflo, the market-leading repairs and maintenance management software provider, looks at how...

22 January 2022

From: Features

PropTech: Zoopla backer pumps millions into Homesearch

Homesearch has won £5m new investment from venture capital firm Octopus Ventures - an organisation that has also backed three businesses...

20 January 2022

From: Breaking News

Older owners not selling? It’s because of Equity Release

If agents wonder why more older home owners don’t sell and downsize, it may be because they’re taking equity out of...

19 January 2022

From: Breaking News

Goodbye Purplebricks - name disappears in rebrand of Canada firm

The name of Purplebricks - which once claimed its business model was a global success - has now been removed in...

17 January 2022

From: Breaking News

Revealed - what customers REALLY think of estate agents

A new survey of people who have sold their home in the past six months has given a strong backing to...

14 January 2022

From: Breaking News

Phil Spencer: Healthy Staff mean a Healthy Business

It’s often said that agency is a people business, and I can see no reason to disagree - agents dealing face-to-face...

10 January 2022

From: Breaking News

The rise of outsourcing in Estate Agency

The last two years have been dramatic and decisive for many people and many businesses. Both have reassessed their work approaches...

08 January 2022

From: Features

Goodbye referral fees? Conveyancing expert’s anger over IT crisis

A conveyancer has contacted Estate Agent Today suggesting that the Simplify Group IT data crisis could be the death knell for the company...

04 January 2022

From: Breaking News

Goodbye Gazumping - masterclass for agents next month

A webinar in mid-January will help agents get an edge on securing leads and ensuring transactions are not lost. That’s the claim...

30 December 2021

From: Breaking News

Agency selling homes for free rolls out nationwide

The online agency Strike - which has a business model selling homes for free and relying on referral fees for revenue...

29 December 2021

From: Breaking News

Portal targets ‘eager movers’ in bid to end stock supply shortage

Zoopla’s chief operating officer says the portal has made progress for agents in 2021 but recognises there’s more to do next...

29 December 2021

From: Breaking News

Boomin takes on Rightmove with ad campaign from Boxing Day

Boomin is launching a new ad campaign from Boxing Day, December 26 - the date previously associated with record visits to...

21 December 2021

From: Breaking News

Why do so few sellers go back to the agent they bought through?

Only one in eight sellers use the estate agent through which they purchased their home to begin with. That’s a staggering loss of...

21 December 2021

From: Breaking News

Conveyancing IT crash - company slammed for ‘wall of silence’

A consultancy specialising in data protection issues has sharply criticised the Simplify Group for its ongoing lack of communications over its...

20 December 2021

From: Breaking News

Agents Do Charity - just eight more sleeps before the big day…

With barely more than a week before Christmas, we’re delighted to bring you more heartwarming stories from agents. Despite the difficulties of...

17 December 2021

From: Breaking News

Investigation opens into Purplebricks as agency hit by latest crisis

Propertymark is to probe Purplebricks over its lettings fiasco - and as the agency becomes a subject of ridicule in the...

14 December 2021

From: Breaking News

5 key questions when buying a new estate agency website

A good website is no longer optional for estate agents, as no single aspect of marketing to new customers is more...

13 December 2021

From: Sponsored Content

No possessions until New Year, mortgage lenders announce

Mortgage lenders have announced a voluntary moratorium on possessions from today, December 13, until Tuesday January 4.  A statement from the umbrella...

13 December 2021

From: Breaking News

Are reservation agreements the future of agency? These agents think so!

You’ve heard me bang on about the wonder of reservation agreements for some time now, but it’s definitely the case that...

11 December 2021

From: Features

Identity theft and fraud - how it happens and how to prevent it

The Covid-19 pandemic has had a huge impact on all aspects of our lives, but undoubtedly one major negative side effect...

11 December 2021

From: Features

Compliance check list - are you New Year ready?

Compliance check list - are you New Year ready? The start of a new year is a great time for estate agents...

10 December 2021

From: Sponsored Content

Agents get great reviews and then what? Here's the answer...

One of the country’s leading experts in estate agency reviews has given advice to agents on how they can best use...

10 December 2021

From: Breaking News

Divorcing couples may be charged for valuations - agent

An agent is considering charging divorcing couples because so many ask for valuations merely to calculate how they will split the...

06 December 2021

From: Breaking News

Why Meyers Home Based Agency is Attracting the Biggest & the Best

Mark Meyer, CEO, Meyers Estate Agents: “We’re on a mission to revolutionise the traditional concept of estate agency.   We don’t have...

03 December 2021

From: Sponsored Content

7 must-haves for a 2022 estate agency website

There are many features and functionalities a website must have to be successful. Ultimately, the purpose of your website should be...

03 December 2021

From: Sponsored Content

Peter Everett, Commercial Director for Yopa

Who are you and what does it say on your business card? I can’t remember the last time I had a business...

03 December 2021

From: 60 Second Interview

Estate agents urged to assess compliance procedures after sloppy AML checks lead to man’s house being stolen

Estate agents are being urged to ensure their compliance procedures are up to scratch after fraudsters stole a man’s identity and...

02 December 2021

From: Sponsored Content

Purplebricks defiant against threat of legal action

Purplebricks insists there is no basis for a class action legal case over its employment practices which may start this month. A pressure group, Contractors...

02 December 2021

From: Breaking News

It's not Greenwash - another agency goes carbon neutral

An agency that operates across and around Bristol is the latest to declare its commitment to go carbon neutral. The associate director...

29 November 2021

From: Breaking News

Boomin upgrades SmartVal pledging it makes “everything easier for agents”

Boomin has revealed an upgrade to its SmartVal feature, which tries to blend real-time online valuations with local expertise from member...

23 November 2021

From: Breaking News

Will surge in Equity Release help or hinder housing market?

The equity release market is on course for a record year after customers took out £1.049 billion in property wealth in...

23 November 2021

From: Breaking News

Police probe conveyancing cyber-crash as it begins third week

The police have been called in to investigate the ongoing cyber-security incident which has led to many firms in the Simplify...

22 November 2021

From: Breaking News

Why trust is the strongest tool for agents in 2022

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...

20 November 2021

From: Features

Purplebricks apologises over conveyancing problem for customers

With the conveyancing crisis at the Simplify Group now approaching two weeks old, it appears Purplebricks has been the worst affected...

19 November 2021

From: Breaking News

Agents - time to make the switch to EV

The phrase ‘time is money’ is particularly pertinent for estate agents. Since the stamp duty holiday ended, the forecast drop in...

17 November 2021

From: Features

PropTech Today: has PropTech reached its limits?

As we all know, the sector is constantly evolving and as we start to get to grips with the changes, another...

17 November 2021

From: Breaking News

Retro desks, basic brick walls, bowler hat lights - a modern agency office

An independent estate agency with an eye to fashion has launched a second office in the Home Counties, just nine months...

16 November 2021

From: Breaking News

Phil Spencer: This is why agents should Go Green

The push for greater sustainability, energy efficiency and generally being ‘green’ has existed in the agency world for several years -...

15 November 2021

From: Breaking News

Boomin launches new tech claiming to reduce fall-throughs

Boomin has launched a new tool - Chainmaker - which it claims cuts fall throughs and introduces agents to ‘hot buyers’. The software...

15 November 2021

From: Breaking News

HM Land Registry to accept only digital updates from next year

HM Land Registry will accept only digital register update applications from November 2022. Most applications received currently are submitted as PDFs or...

11 November 2021

From: Breaking News

Property Natter - checking in with some of the ESTAS' biggest winners

A few weeks ago the ESTAS took place at the Grosvenor House hotel in London - the first chance for many...

06 November 2021

From: Features

Zoopla reveals figures claiming success of new In-Search ads

Zoopla says its new In-Search ads have secured over 38m impressions since their launch.  ‘In-Search’ ads are hosted on Zoopla’s listings search...

03 November 2021

From: Breaking News

Achieve complete tech stack synergy with Reapit’s AppMarket

Tech stack is a term often used nowadays to describe all the software tools within a business. Calling it a stack...

02 November 2021

From: Sponsored Content

Why the UK property market is at the centre of global tax avoidance and financial crime

The Pandora Papers - the biggest ever leak of offshore data - has revealed that the UK’s property market is being...

30 October 2021

From: Features

Cladding Tax on Developers - not everyone is in favour

There has been criticism of the new Residential Development Tax, levied to fund remedial work on dangerous cladding on high rise blocks. The tax...

28 October 2021

From: Breaking News

How to promote fruitful relationships with your local conveyancers

As you are no doubt aware, building mutually beneficial relationships with conveyancers in your local area can not only make your...

27 October 2021

From: Features

Success for online valuation tool for five years in a row

The ValPal Network has won the ESTAS’ Supplier Awards – Best in Sector: Online Valuation Tool prize for the fifth year...

27 October 2021

From: Breaking News

Unlock Your Agency’s Full Potential with Rezi

PropTech is booming, and its rise was only accelerated by the Covid-19 pandemic, which forced the real estate industry – as...

26 October 2021

From: Sponsored Content

Property Natter – four ways agents can improve brand recognition this winter

As a character from a fairly well-known TV show once said, winter is coming and we’re all contemplating where 2021 has...

23 October 2021

From: Features

Agents Do Charity - it’s that Friday good works feeling…

Hello and welcome to the end of the week - an opportunity for you to catch up with charity news from...

22 October 2021

From: Breaking News

Simply Conveyancing nominated for Supplier of the Year at property Oscars

The ESTAS – often known as the property world’s version of the Oscars – returns as an in-person event this Friday...

21 October 2021

From: Sponsored Content

1,100 expected at tomorrow’s ESTAS awards

Some 1,100 guests are expected to attend the ESTAS awards tomorrow - the first time agents, conveyancers and brokers will gather...

21 October 2021

From: Breaking News

Google reviews ‘game changer’ announced by allAgents

allAgents has announced that Google reviews will be integrated onto its website. allAgents has called the move “a game changer within the...

19 October 2021

From: Breaking News

Agency beats Mercedes, HSBC and O2 to major award

Knight Frank has beaten a string of prestigious household name companies to take the Overall Winner award at the 2021 Customer...

19 October 2021

From: Breaking News

Is your business ready to offer the best digital experience to your customers?

In this thought leadership article, Videosign CEO Steven Tallant looks at electronic signatures and conveyancing and whether the time is nigh for the...

16 October 2021

From: Features

OnTheMarket to offer agency bosses free coaching from Property Academy

OnTheMarket has signed an exclusive commercial partnership with business coaching specialists, Property Academy.  OTM will provide full fee-paying customers with free access...

15 October 2021

From: Breaking News

How technology can shape the customer experience beyond 2021

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

13 October 2021

From: Features

OnTheMarket posts strong results as agents move to full-fee contracts

OnTheMarket figures for the first half of this year show stronger revenue and improved profits. Agency numbers have increased modestly since January...

12 October 2021

From: Breaking News

How the 2021 consumer will impact the residential property industry

The property industry and its many stakeholders are key participants in a global digital transformation that has been underway for quite...

09 October 2021

From: Features

Is this the highest paid estate agent in Britain?

An estate agent claims he may be the highest paid in the industry this year - and he puts it down to...

08 October 2021

From: Breaking News

Big PropTech deal announced, funded by online agency investor

PropTech industry giant epropservices has acquired Property Technology Ltd, better known to agents as marketing platform LeadPro. epropservices is the parent company of...

07 October 2021

From: Breaking News

PropTech Today - the importance of additional revenue streams for agents

I recently took part in a webinar hosted by ICG (The Innovation Collaboration Group) – titled ‘New estate agency revenue streams...

07 October 2021

From: Breaking News

Boomin’s SmartVal service has over 10,000 requests since launch

Fledgling portal Boomin says its new SmartVal tool has received over 10,000 requests since launching in early September. SmartVal is powered in part by...

07 October 2021

From: Breaking News

Rightmove reveals four new Modern Method of Auction providers

Rightmove - which for some time has linked solely with iamsold to provide the controversial Modern Method of Auction system to...

06 October 2021

From: Breaking News

Regional hubs introduced to handle Hamptons expansion

Hamptons is to expand the provision of New Homes and residential development services across all of its 90 branches, after a...

04 October 2021

From: Breaking News

Historic independent London agency snapped up after 200 years

The Portico agency - set up in 1818 - has become part of the Leaders Romans Group, which has bought it...

04 October 2021

From: Breaking News

Locked or open-door policy - has Covid changed the way offices operate forever?

In this piece, Tom Davis, press officer at Propertymark, explores the debate surrounding a locked or open-door policy, and whether the...

02 October 2021

From: Features

We Salute You! - industry tribute after the stamp duty holiday frenzy

The stamp duty holiday concluded at midnight, marking the end of the busiest period for the industry - all parts of...

01 October 2021

From: Breaking News

11-branch agency signs two year listings and software deal with portal

One of the west of England’s largest independent agencies has signed a two year deal with Zoopla, running across portal listings...

30 September 2021

From: Breaking News

Foxtons explains Data PropTech behind matching clients with properties

Foxtons has given details of the PropTech it uses to help improve leads and business decisions.  The agency, which has some 50 offices...

29 September 2021

From: Breaking News

Agents are selfish but here's how to turn it around - a controversial video

Chris Watkin - the famous industry content creator, ghostwriter and trainer - has made a series of controversial statements about agents...

29 September 2021

From: Breaking News

Agency reveals second acquisition in successive months

An agency has announced its second acquisition in just a matter of weeks. Legal and estate agency Pacitti Jones has acquired Kilsyth-based...

28 September 2021

From: Breaking News

Property Natter – how can estate agents improve their green credentials?

As we motor towards the next major global climate change conference – the UN’s COP26 being held in Glasgow from 31...

25 September 2021

From: Features

Spicerhaart names area partners for Sutton and Bristol

Agents from Purplebricks and Leaders are the latest recruits to sign up as area partners for Spicerhaart. Tyrone Matthews has been named...

24 September 2021

From: Breaking News

Striking the right note - online agent joins Tech Nation Future Fifty

Strike, the digital-first estate agent previously known as Housesimple, has been selected to join Tech Nation’s Future Fifty programme. The online agent, which...

23 September 2021

From: Breaking News

All out of homes – estate agent temporarily ‘sold out’ of all housing stock

An estate agent has been ‘marketing properties so well’ in a Worcestershire town that it has temporarily ‘sold out’ of all...

23 September 2021

From: Breaking News

Part exchange – why agents should be including it as part of their pitch to developers

It’s certainly the case that awareness of part exchange isn’t very high in the property and agency world, despite the potential...

22 September 2021

From: Features

The Great Suit Debate – what does the property industry think?

Our story yesterday on whether agents should continue to dress formally post-pandemic seemed to relight the fire on a long-time debate...

22 September 2021

From: Breaking News

Three ways to prove the value of your fees in a competitive market

With the competition for new listings between agents as fierce as ever, it can sometimes feel like a race to the...

18 September 2021

From: Features

Platform - proof of funds vitally important as stamp duty holiday end nears

Being able to show proof of funds in a quick, transparent and simple way is more crucial than ever to keep fall-throughs...

16 September 2021

From: Breaking News

Q&A – why pre-tenancy management should be a must for agents

Agents are always on the lookout to save time and money wherever they can, to improve, streamline and enhance their business. And...

11 September 2021

From: Features

Purplebricks reveals result of switch from self-employed

Purplebricks says its aim to move 650 staff from self-employed status to employed has had a 95 per cent success rate. It...

07 September 2021

From: Breaking News

Phil Spencer - Why agents MUST get their communications right

Day in, day out, I see how good estate agents really are.  Whether it’s in my day job on Location, Location, Location...

06 September 2021

From: Breaking News

TV campaign begins today for Boomin’s SmartVal service

A TV advertising campaign begins today to promote SmartVal, its real-time valuation tool available on the Boomin portal. The advertisements will start...

06 September 2021

From: Breaking News

How using the right tech can help to transform an agency’s business

Tech, as has been shown more than ever during the pandemic, can be a wonderful thing – bringing people closer together,...

04 September 2021

From: Features

Estate agency scandal shows Trading Standards work is vital - claim

The work of the National Trading Standards Estate and Letting Agency Team is “vital” it claims - and the case of the...

27 August 2021

From: Breaking News

Banned estate agent given custodial sentence

A banned West Midlands estate agent has today been sentenced to a custodial sentence of six weeks, suspended for two years, and fined £4,000 at Wolverhampton Crown Court after pleading guilty...

26 August 2021

From: Breaking News

Four high-performing agencies that have benefited from Reapit’s AppMarket

A career in property can be fun and rewarding, but it’s a busy world to live and work in. As we...

26 August 2021

From: Sponsored Content

Rich buyers and the pandemic - agency’s survey lifts the lid

A sentiment survey amongst wealthy international buyers suggests the affluent sector of the western world is seeing similar house buying frenzy...

26 August 2021

From: Breaking News

OTM reconciliation - why I've decided to join a portal I previously criticised

Things can change. For those who remember, it’s no secret that I became one of the industry's strongest critics of OnTheMarket (OTM). My reasons...

21 August 2021

From: Features

Look After Your Team. Or Someone Else Will

Like most aspects of life since the pandemic hit, the employment arena has been hit hard. But not just with uncertainty...

21 August 2021

From: Features

 Half a billion to be spent on new private shared ownership scheme

A company says it’s gathering £500m in funding to purchase properties for a “gradual home ownership” scheme - a variation on...

19 August 2021

From: Breaking News

How to minimise pandemic disruption in your estate agency

Last month it was reported that up to 500,000 people had been ‘pinged’ by the NHS in a week. While the...

18 August 2021

From: Features

Property Natter – has Purplebricks dealt a fatal blow to the self-employed model?

One of the biggest trends since Covid, in the property world and elsewhere, has been a shift towards more hybrid, flexible...

14 August 2021

From: Features

Insight - Is The Resi Market About To Turn?

Following a month in which the number of property transactions was the highest since records began, it might seem a little...

14 August 2021

From: Features

Prominent estate agents trial new low-deposit mortgage concept

Two prominent estate agencies are amongst those piloting a new financial product that allows aspiring buyers to purchase property with just...

13 August 2021

From: Breaking News

Fixflo and MRI – A shared philosophy makes for a strong partnership

Guided by our philosophy of being open and connected, at MRI we are constantly evolving and developing relationships and partnerships with...

11 August 2021

From: Features

Boomin’s valuation tool is the most accurate anywhere - claim

Michael Bruce says the new SmartVal automated valuation system he is this month introducing on Boomin will be the most accurate...

11 August 2021

From: Breaking News

Purplebricks ends self-employed agent service and goes “fully employed”

Purplebricks has this morning confirmed that it’s ending its self-employed Local Property Experts operation and is moving to “a fully employed model...

10 August 2021

From: Breaking News

Manage your lettings activity with  Task Plans in Reapit’s AgencyCloud

Trust the process: subscribe your landlords and tenants to Task Plans and receive automated prompts when it’s the right time to...

05 August 2021

From: Sponsored Content

MAKING THE MOST OF THE MARKET – WITHOUT THE BURNOUT

Are you experiencing Estate Agent burnout? As The Stamp Duty Holiday has begun to tail off, it didn’t bring the relaxation in...

05 August 2021

From: Sponsored Content

Rents in your region, how do yours stack up?

Since 2017, The DPS has used the data we collect to track the rental values of properties across all regions of...

04 August 2021

From: Features

Rightmove can be even more profitable, says bank in investor U-turn

A bank which a year ago told investors to sell Rightmove shares has now changed its tune - radically. In August 2020...

04 August 2021

From: Breaking News

Popular high profile veteran agent retires after 40 years

Kevin Thomas, the long time director at Thomas Morris Sales & Lettings, is retiring from the industry after more than 40...

02 August 2021

From: Breaking News

Boomin’s “game changing” SmartVal - more details given to agents

Boomin has given its member agents more details of its new valuation tool being launched next month. Called SmartVal, it is described...

28 July 2021

From: Breaking News

Zoopla - why the property market won’t lose momentum in 2021

Zoopla data has confirmed that buyer demand started to moderate in the months prior to the initial stamp duty holiday tapering...

24 July 2021

From: Features

Post stamp-duty - keep the home market’s fires burning

Remember the early days of lockdown when there was a general panic? Perhaps the hot demand for toilet rolls was a sign...

24 July 2021

From: Features

Agency chief - 'I wish we could bring HIPs back, but just better executed!'

In this week’s In Conversation Today, we have another industry big-hitter and one of the most high-profile female leaders in property...

22 July 2021

From: Breaking News

Boomin marketing campaign to emphasise new valuation tool for agents

Fledgling portal Boomin is launching what it claims to be the most interactive and accurate online valuation tool on the market.  It...

20 July 2021

From: Breaking News

What’s Your Reputation?

I want you to ask yourself a question, what is your reputation? By that I mean your personal reputation and your...

15 July 2021

From: Sponsored Content

Forgotten mortgage problem could derail housing market - warning

The end of a largely-forgotten mortgage initiative connected with the pandemic could end up derailing the current strong housing market, agents...

15 July 2021

From: Breaking News

Major agency network signs up to ESTAS review service

The reviews element of the ESTAS Group has signed a two year deal with Hunters. The agreement means Hunters - now part...

15 July 2021

From: Breaking News

Purplebricks to launch local marketing blitz after Olympics

Purplebricks is to launch an extensive marketing campaign after this summer’s Olympics to emphasise the local knowledge of its 600 agents...

12 July 2021

From: Breaking News

Transactions time – how long and how much of a difference can agents make?

Anyone working in residential property knows it is taking longer and longer to get from SSTC (sold subject to contract) to...

10 July 2021

From: Features

Agents told to emphasise their local expertise to win business

Estate agents are being advised to emphasise to customers that they are local experts. “Show [the public] that you really know your...

09 July 2021

From: Breaking News

Estate agency groups bag £88m in dramatic sell-off

Two of Britain's largest agency groups have sold their stakes in a property search firm. Both LSL and Connells have announced the sale...

08 July 2021

From: Breaking News

Revolutionary tech platform slashes time taken to sell a home

Coadjute, the long-awaited real-time network which uses Blockchain technology to sell a property, is launched today with its first property deal...

08 July 2021

From: Breaking News

They think it’s all over - is the housing boom at an end?

The Halifax is reporting a 0.5 per cent monthly drop in house prices, plus a fall in the annual rate from...

08 July 2021

From: Breaking News

Interview with Matt Ratliff, CTO at Sort Group

Who are you and what does it say on your business card? Matt Ratliff, Chief Technology Officer of Sort Group. How has your...

07 July 2021

From: 60 Second Interview

Purplebricks to offer money-back guarantee if homes don’t sell

Purplebricks has addressed its critics on house sales by pledging to return vendors’ upfront fees if the agency fails to find...

06 July 2021

From: Breaking News

Zoopla’s new adverts improve click-through rate five-fold - claim

Zoopla has launched a new advertising innovation which it says will help both agents and housebuilders as they seek to capitalise...

06 July 2021

From: Breaking News

Tax windfall for estate agents working from home during pandemic

Agency staff who worked from home at any point during the pandemic - even for just one day - can still...

05 July 2021

From: Breaking News

Purplebricks to reveal new pricing after two years of trials

Purplebricks will this week reveal the result of almost two years of trials into a new pricing structure.  The details will come...

05 July 2021

From: Breaking News

Property Natter – why OTM’s Jason Tebb shows the importance of good hires

In the world of football – very topical at the moment, as we all enjoy the Euros – there is an...

03 July 2021

From: Features

Steal a march by choosing ‘virtual first’

It doesn’t seem that long ago that 2D floorplans were considered cutting edge – but it’s safe to say they’re now...

01 July 2021

From: Sponsored Content

New NAEA President aims to champion professionalism

New NAEA Propertymark president Liana Loporto-Brown has assumed office, hoping to reset the organisation after a tumultuous year. In February chief executive...

01 July 2021

From: Breaking News

As buyers race to save, agents should focus on sales, not compliance

The property market was expected to struggle to recover after the first lockdown, but, thanks to the stamp duty holiday and...

30 June 2021

From: Features

High profile online agency founder splits from company

One of the highest profile supporters of the online estate agency concept has quit the company he founded. Akshay Ruparelia, who is...

29 June 2021

From: Breaking News

Dramatic slump in instructions for Purplebricks, according to data

There’s been a dramatic slump in instructions for online agencies, particularly Purplebricks, according to data produced by one online firm itself. 99Home...

24 June 2021

From: Breaking News

Leading independent agency in five year portal deal

The intense rivalry between portals continues today with Zoopla announcing one of its longest-standing agent customers has renewed for five more...

22 June 2021

From: Breaking News

Are New Builds good enough? Formal consultation begins

A consultation into the draft New Homes Quality Code has been published with a consultation period for the industry ending on...

22 June 2021

From: Breaking News

Your website should be your hardest working employee

Over the last 15 months (basically since the ‘c’ word entered our daily vocabulary) agent websites has become more crucial than...

21 June 2021

From: Sponsored Content

Property Natter: how tech-led will estate agency be in 10 years?

Around 18 months ago, just a few months before the pandemic hit, I did a Natter with the team at software...

19 June 2021

From: Features

Sell Purplebricks! Stock market advisers tell investors to quit agency

Swiss investment bank UBS has advised investors to sell their Purplebricks shares as the market share for the controversial agency appears...

16 June 2021

From: Breaking News

Boomin reveals yet another senior management figure

A former commercial director of Zoopla, who worked at the portal for 12 years, has been named as managing director of...

14 June 2021

From: Breaking News

30 and going strong - Q&A with Michael Jones as firm reaches milestone

Michael Jones & Company celebrates its 30-year anniversary this year and, in an effort to both celebrate the work of local...

12 June 2021

From: Features

Reviving the High Street – why a hybrid conveyancing offering is needed

“A hybrid offering, which serves customers of all needs and capabilities, is what we should all be working towards.” Following Aconveyancing opening...

12 June 2021

From: Features

OnTheMarket success: agency numbers up, in profit, repays furlough

OnTheMarket’s new chief executive has posted his first full year’s trading figures - and they suggest the portal is making progress...

08 June 2021

From: Breaking News

What A Gem! Delighted buyers give jewellery to brilliant agents

A delighted couple sent “thank you” gifts of jewellery to three staff at an agency after moving into their dream home. The...

08 June 2021

From: Breaking News

Revealed: how digital innovation is transforming estate agency

The growth of the internet and technology has transformed virtually every aspect of our lives, including how we approach the property...

05 June 2021

From: Features

Agents to be given data forecasting when existing owners will move

The Guild of Property Professionals is to give its members a tool which, it claims, will show existing owners’ propensity to...

03 June 2021

From: Breaking News

Fast-growing agency group snaps up mortgage firm from building society

Franchise agency giant Belvoir has acquired share capital in a small mortgage company. Nottingham Mortgage Services Limited, a wholly owned subsidiary of...

03 June 2021

From: Breaking News

Estate agents can now speed up their AML checks - here’s how

As estate agencies are covered by Money Laundering Regulations, agents are legally obliged to take customer due diligence measures to limit...

01 June 2021

From: Sponsored Content

Portal home buying platform links with 60-plus mortgage providers

A new home buying platform being set up by a challenger portal has revealed details of its mortgage offer to users. OneDome...

01 June 2021

From: Breaking News

Agency’s sixth city office pledges to disrupt the property market

The NEXA agency, which already has branches in Bristol, Portsmouth, Chichester, Manchester and Cardiff, has now opened an office in Liverpool...

01 June 2021

From: Breaking News

How Open Banking will transform the lettings industry

Banking has gone through radical changes in the past few years, in step with technology and the sheer amount we can...

29 May 2021

From: Features

Agents Do Charity - Inclusion, fund-raising and giving…

Hello, and we’re at the start of a long weekend - and as the weather (finally) improves, perhaps that’s the opportunity...

28 May 2021

From: Breaking News

In Conversation Today – ‘I've always believed agents should be regulated’

In this week’s In Conversation Today, I am delighted to chat with Lucy Morton, Head of Residential Agency at JLL, about...

27 May 2021

From: Breaking News

Sellers want traditional agency services more than WhatsApp - survey

A new survey of some 700 estate agency customers show that they want to get traditional services like High Street branches,...

27 May 2021

From: Breaking News

Property marketing - keeping personal data protected

After a recent incident involving an Estate Agent based in Devon in which a property virtual tour they published revealed a...

25 May 2021

From: Sponsored Content

Channel 4 TV presenter joins agency hoping to rival Purplebricks

A Channel 4 property TV presenter is to become an estate agent. Kerr Drummond, who hosts Coast vs Country, has joined the...

25 May 2021

From: Breaking News

OnTheMarket announces another PropTech partnership

OnTheMarket has signed a new deal with a PropTech partner - the second in successive weeks. This latest one is a 12...

24 May 2021

From: Breaking News

Agents – can facial recognition ID help to speed up the sales and rental process?

In recent years, the property market has been taking steps to become more digital – with HM Land Registry leading the...

19 May 2021

From: Sponsored Content

Major announcements from Rightmove, Zoopla and Boomin

Three of the leading portals have made major announcements as the fierce rivalry between the big players continues apace.  Firstly Zoopla claims its latest...

19 May 2021

From: Breaking News

Mortgage Bonanza: biggest lender yet offers 95% loans

Nationwide Building Society is to become the largest mortgage provider to reintroduce 95 per cent Loan-to-Value home loans without government support.  These...

19 May 2021

From: Breaking News

The leaky bucket of estate agency and how to fix it

Gathering and analysing feedback at all stages in the customer journey is highly important. So, where do we begin? For many estate...

15 May 2021

From: Features

PropTech revolution: how will the sector look in 2025?

Over the next few years, the property sector is set to change for the better – all thanks to PropTech. While the...

15 May 2021

From: Features

Christopher Keen and Company Director at CDD Check Ltd.

Who are you and what does it say on your business card? Christopher Keen and Company Director  What is ‘company name’ and what...

14 May 2021

From: 60 Second Interview

New Zoopla deal backs ambitious growth plans of agency group

Zoopla has issued a statement saying it’s entering into a long-term partnership with the Leacders Romans Group, which will be “curated...

14 May 2021

From: Breaking News

OnTheMarket data deal means free market appraisal guides for agents

OnTheMarket has signed an exclusive commercial partnership with property data specialist Sprift, to provide free market appraisal guides. These can be customised...

13 May 2021

From: Breaking News

Sam Hunter – ‘does Homesearch pass the Ronseal test? Yes, we do’

In this week’s In Conversation Today, I speak to someone who has made an excellent impression on the property industry in...

13 May 2021

From: Breaking News

Leaving the EU does not mean leaving Anti-Money Laundering Laws behind

Brexit means that the UK’s anti-money laundering laws are no longer governed by the European Union (EU), but any estate agents...

10 May 2021

From: Sponsored Content

Rightmove Data Security change in new bid to deter fraudsters

Rightmove is to roll-out two-factor authentication within Rightmove Plus to try to protect agents against attempts by fraudsters to steal leads and...

10 May 2021

From: Breaking News

Mark Armstrong, Chief Executive Officer at Reapit

Who are you and what does it say on your business card? I am Mark Armstrong, and my business card says...

10 May 2021

From: 60 Second Interview

Boomin enjoying strongest start of any portal says Michael Bruce

Boomin founder Michael Bruce says his new site has enjoyed a stronger start than any other portal in terms of visits, viewings,...

10 May 2021

From: Breaking News

Property Natter: Day in the life of Simon Brown, ESTAS founder

In a return to a favourite series of mine, as it gives an excellent insight into the very many facets of...

08 May 2021

From: Features

What should agents do with cool customers in a hot market?

Property owners who play it cool when it comes to marketing their home find their frustration soon becomes overheated. The constant we...

08 May 2021

From: Features

ASSESSING THE FUTURE FITNESS OF YOUR BUSINESS IS EVEN MORE IMPORTANT NOW

The current crisis has led to many of us to re-evaluate our lives to ensure that we put ourselves in the...

06 May 2021

From: Sponsored Content

The future of the tenant experience

The last 12 months have heralded significant change across the property market and indeed we could argue across all markets in...

05 May 2021

From: Features

Rightmove wins! Hundreds of millions wasted trying to beat it - claim

One of the world’s leading analysts of portals has warned Boomin, OnTheMarket and others challenging Rightmove - millions have been spent...

04 May 2021

From: Breaking News

Estate agent case studies: ‘abandoning the corporate world for the new’

Keller Williams now boasts 377 estate agency partners across the UK - agents that have set up and run their own...

01 May 2021

From: Features

Online KYC checks help estate agents battle rising fraud

As an estate agent, you should of course be performing robust Know Your Customer (KYC) checks as part of your Anti-Money...

01 May 2021

From: Features

Agents Do Charity - now, where are my Plus Fours?

Hello and welcome to Agents Do Charity as we are on the threshold of May why not get on to the...

30 April 2021

From: Breaking News

Top Agency’s New Idea - selling houses is NOT the top priority

Britain’s second largest estate agency has outlined radical new plans to shift direction, making financial services and not sales or rentals...

29 April 2021

From: Breaking News

Two of UK’s largest agency groups in mortgage link-up

The Property Franchise Group and LSL Property Services are linking up mortgage and related activity. This agreement means that LSL will be...

27 April 2021

From: Breaking News

Agency to give some referral fees to eco-charity

An estate agency is to link with a home set-up service and says it will give its referral fees to an...

26 April 2021

From: Breaking News

Ten useful tools to aid end of tenancy deposit deductions

The TDS annual review 2020 indicates that deposit disputes have remained low over the last year, at around 1%. This is...

24 April 2021

From: Features

Why the pandemic should not be the end for physical agency offices

I was not surprised when I came across an industry article recently citing that over half of home buyers never visit...

24 April 2021

From: Features

PropTech: What are the biggest questions on Apps vs APIs?

In my previous Estate Agent Today feature, I endeavoured to explain the key differences between APIs and Apps, to help improve...

24 April 2021

From: Features

Should agents track the Covid testing and vaccination status of staff?

Potential house buyers may be fine with virtual tours during lockdown periods, but as the country opens up, people are going...

24 April 2021

From: Features

LSL chairman Embley steps down to head new finance operation

LSL Property Services is to set up a mortgage brokerage called Pivotal Growth. The new brokerage - set up with Pollen Street...

23 April 2021

From: Breaking News

Sequence agency chain links with part exchange service

The land and new homes division of Sequence has signed a deal to offer fully-funded part exchange and home buying services...

23 April 2021

From: Breaking News

Agents back portal run by member of construction dynasty

Two leading agencies and an agent network have signed up to the UK’s first dedicated portal for those finding, researching, buying...

22 April 2021

From: Breaking News

Revealed - the thinking behind Zoopla's new look, features and functionality

As the property market continues to boom, competition between portals such as Zoopla, Rightmove, OnTheMarket and Boomin has been hotting up...

21 April 2021

From: Features

Stamp Duty: Conveyancer tells agents how to beat deadline

Agents are being urged to push through their pipelines before the upcoming stamp duty deadlines. The plea comes from Simply Conveyancing, which...

19 April 2021

From: Breaking News

OnTheMarket to become a software house as well as portal

Jason Tebb, the ex-Foxtons agent who is now chief executive of OnTheMarket, has given his first in depth public interview since...

16 April 2021

From: Breaking News

Rightmove reveals launch date for Modern Method of Auction operation

Rightmove’s new Modern Method of Auction service launches on Monday.  The service - which Rightmove calls Online Conditional Auctions - will involve...

16 April 2021

From: Breaking News

How can agents achieve smooth transactions as we ease out of lockdown?

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

15 April 2021

From: Sponsored Content

Online agency pledges to give most profit back to local community

An online agency that already operates in the lettings field is spreading into sales - and pledges to give most of...

15 April 2021

From: Breaking News

Apps vs APIs: Which is best for agents?

Have you found yourself asking the question: “what is the difference between an API and an App?” No doubt we are all...

14 April 2021

From: Features

Agency opens 56th High Street branch - and more to come

Chancellors today opens its 56th and newest branch with what it calls its most generous ever offer to potential customers. The office...

12 April 2021

From: Breaking News

Why direct mail has never been more effective

We’ve all spent the past nine months adapting to a more digital way of life. Whether that’s been working from home,...

10 April 2021

From: Features

Portal Wars: Boomin’s early launch and Zoopla’s membership surge

The Bruce brothers' new portal Boomin has launched a day early - and no, this isn't an April Fool. The site went live...

01 April 2021

From: Breaking News

One year of Covid-19 – How have estate agents coped?

With March marking one year since the beginning of the first national lockdown across all four nations of Britain in response...

31 March 2021

From: Features

German company pours £5m into UK online estate agency

A company in the German Axel Springer publishing empire - which also invested in Purplebricks in the past - has put...

31 March 2021

From: Breaking News

OnTheMarket in big media deal with UK's largest news publisher

OnTheMarket has signed a big media deal with the UK’s largest news publisher. The deal is with Reach, which owns nine national...

31 March 2021

From: Breaking News

Yopa raises its profile in battle with Purplebricks and Strike

Yopa has instructed two companies to help with its brand building as it battles with other major online players. It’s appointed M.i. Media...

31 March 2021

From: Breaking News

Stamp duty holiday: could the market be more vulnerable to fraud?

The Chancellor’s recent announcement that the stamp duty holiday would be extended for another three months was undoubtedly great news for...

27 March 2021

From: Features

Online agency says it will buy vendors' properties from them

Emoov’s new 'guaranteed offer' service means fall-thoughs and chain-related delays are effectively eliminated, the agency claims. Emoov - now owned by a firm...

26 March 2021

From: Breaking News

Stamp Duty – are you ready?

The original stamp duty freeze, which started in July 2020, has already helped push house prices to a record high and...

24 March 2021

From: Sponsored Content

Open up economy says Boomin boss as Covid appears to ease

Boomin co-founder Kenny Bruce says the UK economy should now be opening up thanks to the success of the Coronavirus vaccines. In...

23 March 2021

From: Breaking News

Ground rent scandal: Housebuilders bite back after attack by watchdog

Two of Britain’s largest house builders have reacted sharply to calls by Housing Secretary Robert Jenrick and the Competition and Markets...

22 March 2021

From: Breaking News

Purplebricks - Is it joining the establishment?

Purplebricks is now part of the mainstream landscape of British estate agency. There - I said it. An agency whose whispered name...

20 March 2021

From: Features

Is flexibility the future of estate agency?

The events of the last 12 months have potentially shaped the future of our sector for years to come. There has been...

20 March 2021

From: Features

Agency says branches are old hat and sets 30 day target to sell homes

A new estate agency says it aims to sell homes within 30 days - and dismisses the idea of a traditional...

19 March 2021

From: Breaking News

Agents caught on camera - they call vendor’s house “disgusting”

An estate agency has apologised unreservedly for “most regrettable” comments made by two members of staff who described a vendor’s property...

18 March 2021

From: Breaking News

Connells embraces e-Signatures to speed sales contracts

Connells Group has adopted e-Signatures from Yoti for its sales and lettings business across a number of brands. This follows a successful...

18 March 2021

From: Breaking News

Why top customer service is more important than ever in 2021

Later this year, on October 22, the ESTAS 2021 will take place in London. The glittering ceremony will welcome property professionals...

17 March 2021

From: Features

Property Jobs Today - who’s going where this spring?

If it’s Monday, it’s jobs news day on EAT - welcome to the latest update. Want to be featured in our next...

15 March 2021

From: Breaking News

Rightmove pledges to keep data access restriction under review

Rightmove has promised to keep its restrictions on access to Rightmove Plus under review - and says it’s aiming to help...

12 March 2021

From: Breaking News

Agents' fury at Rightmove restrictions imposed without warning

Agents are up in arms at a Rightmove restriction temporarily preventing access to parts of its listing back-end.  Agents received an email...

11 March 2021

From: Breaking News

40 Year Fixed Rate Mortgage: the future of house buying?

A broker has launched the UK’s longest-ever fixed rate mortgage, with no early repayment charge or exit fees - the first product...

11 March 2021

From: Breaking News

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

Call My Agent! Celebrities find it’s not so easy to sell and buy homes…

One of the biggest TV hits of lockdown has been the Netflix show Call My Agent! It’s a surprise success, perhaps, because...

06 March 2021

From: Features

eBay and Amazon use omnichannel marketing - why don’t you?

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...

06 March 2021

From: Features

Going Green - one of UK's biggest agency groups to use recycled boards

Leaders Romans Group is to use only fully recycled material to create its sales and lettings boards across all of its...

05 March 2021

From: Breaking News

In Conversation – Data Sharing with LonRes chief Anthony Payne

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

04 March 2021

From: Breaking News

Property portals – how is the latest tech improving ROI for agents?

When I joined Zoopla, I took the same approach that I always take whenever I enter a new sector: I was...

03 March 2021

From: Features

Slow conveyancers should suffer financial penalties, says PropTech man

The head of a PropTech platform wants financial penalties on conveyancers if transactions miss deadlines. “The only way to accelerate the current...

03 March 2021

From: Breaking News

Top PropTech provider snapped up by parent firm of The Guild and F&C

epropservices, parent company of The Guild of Property Professionals and Fine & Country, has acquired estate agency website supplier Starberry. The firm is...

03 March 2021

From: Breaking News

Foxtons buys major rival agency - both continue as separate brands

It's been confirmed that Foxtons has bought rival London-focussed agency Douglas & Gordon. In a trading statement this morning Foxtons tells its...

02 March 2021

From: Breaking News

Rightmove reveals how much money it makes from agents

Rightmove has revealed its figures for the full year 2020 - down in terms of profit and revenue because of the impact...

26 February 2021

From: Breaking News

Boomin blasts Rightmove as bleak, broken and bloated

An open letter from Boomin chief executive Michael Bruce shows how fierce the competition is going to be in the portal field...

26 February 2021

From: Breaking News

Controversial Modern Method of Auction wins £80k for Zoopla agents

Zoopla says it has so far delivered almost £80,000 in agent fees through its access to the Modern Method of Auction. MMA...

24 February 2021

From: Breaking News

OnTheMarket to boost investment in new products

OnTheMarket says it’s going to increase investment in new products and services, and invest further in ‘internal website development resources’. In a...

23 February 2021

From: Breaking News

Portal hits record number of users since start of 2021

OneDome says it’s seen a surge in consumer activity in 2021, culminating in its two websites growing to a combined visitor...

22 February 2021

From: Breaking News

How to ensure your letting business remains compliant

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

20 February 2021

From: Features

Revealed - Key challenges to agency businesses in 2021

Fixflo’s webinar on February 9 saw an industry panel debate 2021’s threats and opportunities for letting agents. The panel discussed a range...

20 February 2021

From: Features

How is the property market coping with the third lockdown?

We’re now well into the third national lockdown and as the nation’s thoughts start to focus on how and when we’ll...

20 February 2021

From: Features

Revealed - the most commonly misunderstood deposit protection terms

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...

17 February 2021

From: Features

Who’s trusted more - Rightmove, Zoopla or OnTheMarket?

A survey of portal usage shows a low level of trust and customer satisfaction from agents, and a majority of agencies saying they...

17 February 2021

From: Breaking News

Reservation Agreement firm sponsors Agency categories at ESTAS

Reservation Agreement specialist Gazeal is to sponsor the Estate Agent categories at The ESTAS later this year. Gazeal chief executive Bryan Mansell...

17 February 2021

From: Breaking News

Ex-footballer and BBC pundit launches new estate agency

Former Reading player and manager Mick Gooding has launched a new estate agency in the town. Gooding - a pundit at his...

16 February 2021

From: Breaking News

Countrywide Deal Done - Shareholders back Connells offer

Countrywide shareholders have overwhelmingly backed the offer by Connells to buy the company. At a special virtual AGM today 99.58 per cent...

15 February 2021

From: Breaking News

Rightmove courts controversy with Modern Method of Auction link

Rightmove is the latest portal to forge a link with the controversial Modern Method of Auction service being offered to agents. A...

15 February 2021

From: Breaking News

Property Natter - ‘I work for myself, not by myself’ – a self-employed agent’s tale

In this week's Natter, I focus on the inspiring story of Clare Hughes, who has bounced back in the last 12 months...

13 February 2021

From: Features

Reservation Agreements will win instructions for agents, says supplier

Agents should put as much emphasis on ensuring a house move actually happens as on winning the instruction to begin with,...

12 February 2021

From: Breaking News

Your Move owner building up financial services empire

LSL, owner of Reeds Rains and Your Move, is boosting its financial services sector through a £2.4m acquisition. It’s snapped up Mortgage...

12 February 2021

From: Breaking News

Three reasons why you should embrace omnichannel marketing

Let’s address the elephant in the room first - the property sector and how we market properties is changing. Gone are the...

10 February 2021

From: Features

Beware: Scams galore in Quick Buy property sector - claim

Scams are rife in the quick house buying sector with many companies seeking to take advantage of sellers in desperate situations. That’s...

09 February 2021

From: Breaking News

New property redress initiative launched, chaired by Tory MP

A new body which says it will “champion better outcomes for buyers” is described as independent but is to be chaired...

09 February 2021

From: Breaking News

ESTAS 2021 confirms autumn date for Awards and Forum

The biggest awards in the residential property sector, The ESTAS, has confirmed an autumn date for its main 2021 event.  Traditionally the...

09 February 2021

From: Breaking News

‘Very few new portals can seriously compete with us’ - claim

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

04 February 2021

From: Breaking News

Customer Data Breach: Foxtons at centre of newspaper allegations

A newspaper claims that thousands of customers’ financial details held by Foxtons Group are being freely accessed on the so-called dark...

03 February 2021

From: Breaking News

Connells and Countrywide to be test-bed for Zoopla innovations

Connells Group, now on the threshold of taking the ailing Countrywide empire under its wings, has signed a five year partnership...

01 February 2021

From: Breaking News

Agency closes office after staff contract Coronavirus

Members of staff at an estate agency branch in the Midlands tested positive for Coronavirus in consecutive weeks, triggering a temporary...

29 January 2021

From: Breaking News

Graeme Edwards, General Manager at Ravensworth

Who are you and what does it say on your business card? I am the General Manager of Ravensworth, which is what...

28 January 2021

From: 60 Second Interview

Zoopla reveals multi-million-pound revolutionary changes

Zoopla has revealed a multi-million-pound programme of future developments which have taken 18 months to finalise. Chief executive Charlie Bryant has told...

28 January 2021

From: Breaking News

Better communication will be key for agents now and in the future

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....

27 January 2021

From: Features

What can estate agents learn from retailers?

If your house is anything like mine, the postman has a path beaten to your door over the last nine months. In...

23 January 2021

From: Features

PropTech: Challenger portal says it’s now fourth largest

Free-to-list portal One Dome has launched a dedicated New Homes section - in line with the longer-established paid-for portals - and...

22 January 2021

From: Breaking News

Agents Do Charity - we’re back in business with a vengeance…

The New Year lull is well and truly over and this week’s Agents Do Charity show fundraising is back in business despite...

22 January 2021

From: Breaking News

Purplebricks wins award for the quality of customer reviews

Purplebricks - which for some years has been the focus of controversies over reviews - has been given a prestigious award...

21 January 2021

From: Breaking News

Agent closes branches and demands stricter Coronavirus controls

An estate agent has shut both branches of his business for safety reasons and wants tighter Coronavirus restrictions on the industry.  ITV...

20 January 2021

From: Breaking News

Work-from-home agency aims at national roll-out with industry novices

A firm calling itself the UK’s first 24/7 home-based agency says it wants to roll out nationally with a network of franchisees...

19 January 2021

From: Breaking News

Digital ID scheme for buyers and sellers wins government support

A PropTech company has won a grant for a project to improve ID verification in the buying and selling process, via...

19 January 2021

From: Breaking News

Pipeline surge not enough to stop Your Move/Reeds Rains revenue drop

Revenues for LSL Property Services - owner of Your Move and Reeds Rains - dropped last year by 15 per cent. Although...

18 January 2021

From: Breaking News

PropTech provider claims “most comprehensive report” on any property

A PropTech firm claims its new interactive property reports are “the most comprehensive on any UK property” and reduce the need...

18 January 2021

From: Breaking News

Could autonomous transportation affect the property market?

In the not-too-distant future, it will be possible to order a driverless car to collect you and then drive you to...

13 January 2021

From: Features

PropTech Today: Five sessions from RE:Connect you need to watch

The ‘future of residential’ is a huge term to contend with but one that was addressed last week through our RE:Connect...

13 January 2021

From: Breaking News

Land Registry extends requisition deadline to up to 60 days

HM Land Registry is extending the time its customers have to respond to requests for information to up to 40 days...

13 January 2021

From: Breaking News

Boomin signs up another 15 independents ahead of delayed launch

Boomin has announced another 15 independents as members of the site, which is expected to launch in the near future. “The latest...

11 January 2021

From: Breaking News

The PropTech revolution is re-invigorating the rental market

There’s no doubt that the property market underwent a tumultuous year in 2020, where efficiency was required more than ever. Since the...

09 January 2021

From: Features

Boomin's Michael Bruce reveals portal's aims - and the lessons of Purplebricks

To kick off 2021, we have a Q&A with one of the most high-profile – and, it has to be said,...

07 January 2021

From: Breaking News

How can we improve property matchmaking beyond the online portals?

Over the last 20 years, the growth of online property portals – including Zoopla, Rightmove and PrimeLocation – has transformed the...

06 January 2021

From: PropTech & Innovation

Countrywide’s former management slammed by industry veteran

Countrywide’s former management seriously damaged the company’s share value and status by adopting a flawed business plan - and then executing...

06 January 2021

From: Breaking News

Connells buys Countrywide - deal to be completed in New Year

In a dramatic New Year’s Eve statement on the London Stock Exchange, Countrywide has agreed the terms of a recommended offer...

31 December 2020

From: Breaking News

Tier 4 Reminder: All agents can continue working under these restrictions

Many agents have been operating under Tier 4 Coronavirus restrictions for some days, but today sees another 20 million residents in...

31 December 2020

From: Breaking News

Introducing NurturingAI - PropTech to identify customers and preferences

Free to list portal Residential People is launching a new cloud-based platform which it says will help agents use Amazon-style technology...

23 December 2020

From: Breaking News

Just a few days left to sign up to ESTAS Awards 2021

Entrants for the 2021 ESTAS Customer Service Awards have only until December 31 to sign up. Founder Simon Brown says: “The bounce...

22 December 2020

From: Breaking News

Banking barriers for start-ups and how to overcome them

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

19 December 2020

From: Features

Zoopla launches marketing onslaught and urges branches to stay open

A 10 week marketing campaign is being launched by Zoopla - and the portal urges agents to stay open as much...

18 December 2020

From: Breaking News

Boomin signs another two agencies - more to be named soon

The Bruce brothers’ portal Boomin has signed two high profile regional agencies from the north of England. Manning Stainton and Farrell Heyworth...

18 December 2020

From: Breaking News

Top pandemic tips for estate agents

Described on this site as a ‘powerful disruptor’ in March 2020, few would deny that the COVID-19 pandemic has impacted on...

16 December 2020

From: Sponsored Content

Yes Purplebricks - but how many homes do you actually SELL?

Mystery still surrounds the number of homes actually sold by Purplebricks, despite upbeat statements regarding the number of instructions it wins. The...

16 December 2020

From: Breaking News

OnTheMarket revamp under highly-paid new chief executive

OnTheMarket is to undergo a revamp under its new chief executive, former Foxtons agent Jason Tebb - who has been given...

15 December 2020

From: Breaking News

How can letting agents reduce deposit disputes?

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...

09 December 2020

From: Features

PropTech News: trio of new products and partnerships

A series of PropTech announcements over recent days suggest the sector is still buoyant with innovation. Firstly it’s been revealed that agents...

09 December 2020

From: Breaking News

Richard Price, Managing Director at Dezrez

Who are you? Hi, I’m Richard Price, Managing Director at Dezrez. Who are Dezrez and what EACRM do you provide? At Dezrez we’re on...

08 December 2020

From: 60 Second Interview

Agents ‘are good at pretending they’re qualified’ says agency CEO

A London estate agency chief executive says agents "have become good at pretending that they are qualified and regulated when the...

08 December 2020

From: Breaking News

Connells makes increased offer for Countrywide

Connells has this morning made a dramatic improvement in its bid to takeover Countrywide. It has increased its cash offer from 250p...

07 December 2020

From: Breaking News

PropTech: Boomin reveals first CRM integration

Software provider Dezrez has entered into an integration partnership with Boomin - the fledgling portal’s first PropTech deal.  The agreement ensures that...

07 December 2020

From: Breaking News

Property Natter: the backbone of our industry – charity, Cornwall and family!

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...

05 December 2020

From: Features

What should agents look for in a software provider in 2021?

If this year has taught us anything, it's that estate agents need their software provider and specifically their CRM, to help...

05 December 2020

From: Features

Giraffe360 invests £3.5m in ‘camera-as-a-subscription’ service for agents 

Here at Giraffe360, the PropTech startup, we have raised a £3.5 million funding round to further accelerate our product development and...

05 December 2020

From: Features

Another 300+ branches list on Boomin as it signs major agency

Belvoir has become the latest major agency group to sign up to Boomin as a founder agent.  The properties of all four...

03 December 2020

From: Breaking News

Baileys, Prosecco and a Tree - it can only be your Christmas videos

Hello and welcome to the latest of our parade of estate agency videos and photographs to mark Christmas 2020. It may be a...

03 December 2020

From: Breaking News

Michael Bruce bats away accusation of “bullying tactics”

Purplebricks founder Michael Bruce has batted away a stinging attack on him made by allAgents, a review website. allAgents has set up...

02 December 2020

From: Breaking News

Boomin wants founder agents on boards leading the portal

Upcoming portal Boomin has written to its founder agents inviting one of them to take up a seat on the main...

02 December 2020

From: Breaking News

Referral Fees - agents should disclose them up-front insists Ombudsman

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

30 November 2020

From: Breaking News

PRS regulation - could more authorities follow the lead of Westminster?

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

28 November 2020

From: Features

Why agents were in a stronger position to deal with Lockdown 2.0

As what now seems like a common occurrence everything has changed again since I last sat down to write about the...

28 November 2020

From: Features

Boomin wins backing of ‘anti-Purplebricks’ industry guru

One of the highest profile figures in the agency industry - and a past critic of Purplebricks - has come out as a vociferous...

27 November 2020

From: Breaking News

Boomin now claims 40% of the top 100 UK agencies

The soon-to-launch Boomin portal has signed up a national firm and now claims to have recruited 40 per cent of the...

25 November 2020

From: Breaking News

PropTech link-up aims to speed up transaction times

Two prominent suppliers have teamed up to offer customers instant visibility of chain lengths, details of agents connected to properties being...

24 November 2020

From: Breaking News

Countrywide brand unveils “transformational” new image

One of Countrywide’s two up-market brands, Hamptons International, has unveiled a new look which it describes as part of “a transformational...

23 November 2020

From: Breaking News

Reapit names IT supremo as its new chief executive

Reapit has named Mark Armstrong as the new chief executive officer, the post occupied by the high profile and popular Gary...

20 November 2020

From: Breaking News

How the shift to digital can improve your client experience

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

18 November 2020

From: Features

Conveyancers outperform agents for recent customer service say ESTAS

The customer service performance of conveyancers has improved in recent months according to the ESTAS review platform.  The long-standing and sometimes-heated debate...

18 November 2020

From: Breaking News

A rare shining light: property must be protected and allowed to flourish

Watching the government’s surprise press conference a couple of weekends ago the message was clear; we were heading into a gruelling...

14 November 2020

From: Features

Covid-19 and the potential impact on the buy-to-let market

Property is considered to be a safe investment. The buy-to-let market is booming, fuelled by a generation unable to get on...

13 November 2020

From: Sponsored Content

The importance of data from an agent’s perspective

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

11 November 2020

From: Features

Date revealed for largest-ever combined ESTAS 2021 Awards

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...

09 November 2020

From: Breaking News

Four revenue generation tips for letting agents

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

07 November 2020

From: Features

Is Boris letting down the poor? Agency in rare criticism of government

High end agents usually keep their powder dry when it comes to party politics, to avoid upsetting customers. However Knight Frank has...

05 November 2020

From: Breaking News

The small things agents can do to reduce consumer stress

Purplebricks recently launched a meditation service to help buyers and sellers manage stress. You might disagree with the idea, but moving...

04 November 2020

From: Features

Agency stung by lockdown criticism reveals policy for next four weeks

An agency in London which was stung by fierce criticism in the spring lockdown has announced its policy for branch activity...

03 November 2020

From: Breaking News

Boomin portal reveals how agents will be charged for listings

Boomin is to levy a traditional monthly fee for estate and letting agents listing on the site, in line with other...

03 November 2020

From: Breaking News

Boomin reveals 'lifetime revenue' potential for agents

Advanced information released today about Boomin suggests it will seek a much closer relationship with agents than existing portals, with lifetime...

02 November 2020

From: Breaking News

Boost for Foxtons as sales improve - but revenue still down on 2019

A trading statement from Foxtons this morning provides a rare piece of good news for the troubled London agency. It says business...

29 October 2020

From: Breaking News

Quick Read Top Tips  - 5 best practices for all businesses

Here is a quick read focusing on 5 things you can check your business is doing while on your tea break....

27 October 2020

From: Marketing & Social Media

How to Reach More Landlords Part 2 - Using Innovative ‘Feet Up’ Campaign to Win Business

Independent agent uses innovative ‘feet up’ campaign to win business. An independent letting agency has invited landlords to put their ‘feet up’...

27 October 2020

From: Marketing & Social Media

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Boomin’s Backers: national and regional agencies are new founder members

Yet-to-launch portal Boomin has secured the support of 10 more estate agencies, one of them the national chain Humberts. In its third...

27 October 2020

From: Breaking News

Many Countrywide branches now shut permanently

Estate Agent Today can reveal that a string of Countrywide offices across the country have been closed in recent weeks - but...

26 October 2020

From: Breaking News

Property Natter: why diversification is the spice of life for agents

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...

24 October 2020

From: Features

Six ways innovation is transforming the lettings sector

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

24 October 2020

From: Features

Top tips - how can agents provide a 24/7 remote service?

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

23 October 2020

From: Sponsored Content

Countrywide gets £90m lifeline and top management clear-out

The troubled Countrywide group has announced a £90m investment by Alchemy Partners, a private equity company that specialises in investing in...

22 October 2020

From: Breaking News

Tax expert claims buyers of homes-with-annexes may pay excess SDLT

A tax expert says his research suggests some buyers of homes with annexes may have paid too much stamp duty on...

22 October 2020

From: Breaking News

Revealed - the ‘so what’ of software integration

Integration, collaboration and connected platforms – some great buzzwords, but what do they actually mean and do they really help agents? One...

21 October 2020

From: Features

Lockdown Plea: Let agents work in offices, not at home

One of the industry's senior agency leaders says it would be a mistake for agents to be stopped from working in...

21 October 2020

From: Breaking News

Boomin names another 10 founding member independent agencies

Boomin, the still-to-launch portal created by the founders of Purplebricks, has named another 10 founding member agencies. Like the initial 10 they...

21 October 2020

From: Breaking News

Over 700 agency branches fail to reopen after spring lockdown

Some 713 estate agency branches have failed to reopen following the spring lockdown according to a business consultancy. TwentyCi says that is the...

20 October 2020

From: Breaking News

Foxtons data breach but “no sensitive data compromised”

Foxtons is alleged by a newspaper to have suffered a malware attack and data breach which closed its MyFoxtons client website. The...

19 October 2020

From: Breaking News

Why we’re backin’ Boomin - top agents speak out for new portal

The senior management from four of the agencies announced as founding members of Boomin have spoken out in favour of the...

19 October 2020

From: Breaking News

Howzat! Online agency’s latest agents are professional cricketers

The latest agency recruits for online firm easyProperty are batting for the company in more ways than one - they are...

15 October 2020

From: Breaking News

Marketing shift for OnTheMarket towards more social media

OnTheMarket’s acting chief executive says the portal will embrace more social media and innovative marketing s