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KEYWORD "Customers" - 100 RESULTS
UK’s largest lender unveils first-time buyer boost

The Government may be silent so far on support schemes for first-time buyers but the UK’s largest lender now appears to...

30 August 2024

From: Breaking News

High risk, poor verification - How SmartSearch can help estate agents mitigate the risk of working with international individuals

Estate agents working with international individuals can face a significant risk of encountering money laundering activities. The complex nature of cross-border...

24 August 2024

From: Features

Revealed! The agents vendors are most (and least) likely to recommend

Fine & Country has been recognised as the most recommended national estate agency brand for the second consecutive year.  YouGov research among more...

13 August 2024

From: Breaking News

Ready, Set, Review: Let Happy Customers Drive Your Business Growth in 2024

Google estimates that 70% of a customer’s buying decision is made online before they contact you for the first time. And who...

10 August 2024

From: Features

More property repossessions - but not a cause for worry, say experts

UK Finance’s latest data shows the percentage of mortgaged properties taken into possession has risen, but the trade body insists this...

09 August 2024

From: Breaking News

First Time Buyers purchase further away to find affordable homes

Moving further away from family, friends and familiar places to get onto the property ladder is becoming more common for first-time...

08 August 2024

From: Breaking News

Key conveyancers integrate with faster-transaction platform

Six out of the UK’s top 10 conveyancers are now aboard a new transactions platform that aims to speed up property...

07 August 2024

From: Breaking News

Controversial Emoov brand resurfaces under new ownership

A little known family-run agency - Griffin Property Co - says it is finally relaunching as Emoov. The purchase of the Emoov...

07 August 2024

From: Breaking News

Rightmove share price slumps after shock listings news

The share price of Rightmove dropped some 6% yesterday on the back of an announcement that it was terminating the listings...

07 August 2024

From: Breaking News

Mortgage scheme gives up to £2,000 Cashback for home eco-improvements

Home buyers, movers, and existing owners making energy-saving improvements to their properties can now get up to £2,000 cashback from a...

06 August 2024

From: Breaking News

Pre-sale Surveys strongly supported in poll of property professionals

A poll of surveyors shows strong support for the idea of pre-sale surveys. When asked whether the new Government should introduce mandatory...

05 August 2024

From: Breaking News

How better customer service can help you win more listings

By Mike Bilboe, Face For Business Buying or selling a home can be one of the most stressful and uncertain times for...

31 July 2024

From: Sponsored Content

ViewMyChain – Paul Halliwell Executive Director

Who are you and what does it say on your business card? I’m Paul Halliwell and my VMC business card says “Executive...

25 July 2024

From: 60 Second Interview

Cashflow is stopping agents from embracing technology - claim

A lack of cashflow is stopping agents from adopting technology to boost their business, it has been claimed. Proptech firm iamproperty recently...

24 July 2024

From: Breaking News

The power of incremental change in speeding up completions

According to Landmark Information Group’s recent Insights Report, both sales and purchases have seen substantial increases in the time taken from...

24 July 2024

From: Features

100+ Businesses have made this their next big thing!

B-hive Block Management Partners Celebrates Major Milestone With Over 100 Businesses Onboard! B-hive Block Management Partners, part of the Vegner Group, who...

16 July 2024

From: Sponsored Content

Fine & Country increases international marketing focus

Fine & Country is increasing its focus on international growth by launching new marketing initiatives to support its existing international network...

15 July 2024

From: Breaking News

North East agent receives investment for growth

My Property Box – a North East-headquartered residential estate agency – has received a multi-million pound investment from BGF, one of...

08 July 2024

From: Breaking News

‘Top performing’ eXp agent joins Moveli

A former eXp UK agent, described as a top performer, has joined upmarket self-employed rival Moveli. Jason Scott, who has also previously...

08 July 2024

From: Breaking News

How agents can use comparable data to price properties with accuracy

As mortgage rates remain high, estate agents report that housing market conditions continue to be demanding. A 0.1% fall in the average...

06 July 2024

From: Features

Common Ground campaign highlights property industry issues

Landmark Information Group has launched a new Common Ground campaign to bring the property industry together. The data company hosted an industry...

28 June 2024

From: Breaking News

First-time buyers moving further to get on the property ladder – research

Affordability concerns are prompting many first-time buyers to consider moving more than 30 miles on average from their preferred location to...

27 June 2024

From: Breaking News

Inflated expectations? Be a pragmatic advisor in an uncertain market

The recent dip in inflation to 2% for the first time in three years brings a glimmer of optimism in the...

26 June 2024

From: Features

Selling Homes Like Selling Broadband, says Purplebricks figure

A new senior figure in Purplebricks claims the agency has much in common with selling broadband.  Nick Gunga is the new chief...

14 June 2024

From: Breaking News

Phil Spencer: A Website is Your Message to Customers

I know there’s always been something of a love-hate relationship between agents and the portals. The ‘love’ comes because the portals are...

13 June 2024

From: Breaking News

PropTech service expansion promises new opportunities for agents

Online digital valuation service The ValPal Network (TVPN*) is expanding after creating a reservoir of what it calls “sufficient quality data.” It’s...

13 June 2024

From: Breaking News

Poor financial literacy amidst the UK's Mortgage crisis

Major lenders including Barclays, HSBC, and TSB have reduced their interest rates on new fixed mortgages, offering a glimmer of hope...

08 June 2024

From: Features

Nurtur shifts to AI and software after Guild sale

Property marketing and communications software provider Nurtur is shifting its focus from agency networks to technology and artificial intelligence tools. It comes...

05 June 2024

From: Breaking News

TPFG acquires Fine & Country and The Guild

Fine & Country and The Guild of Property Professionals have been revealed as the next acquisition for The Property Franchise Group...

03 June 2024

From: Breaking News

Industry Views - Do Online Estate Agencies Exist Any More?

Is there such a thing as an online estate agency any more? A decade ago, about the time I started editing Estate...

18 May 2024

From: Features

AI struggles to pass the trust test in the workplace

Artificial Intelligence will not be taking over people’s jobs any time soon, as machine learning is trainable only with human input.  The...

18 May 2024

From: Features

Fine & Country expands ‘Iconic’ ad campaign

Fine & Country has expanded its latest advertising campaign titled ‘Dare to be Iconic.’  The upmarket agency network said the campaign will...

17 May 2024

From: Breaking News

10 reasons to become a Your Move franchise.

If you’re thinking about becoming an Estate Agency franchise or converting your existing estate agency business to a franchise, here we...

16 May 2024

From: Sponsored Content

Use of Help to Buy ISA-backed property deposits slumps

The number of properties purchased using a Help to Buy ISA-backed deposit fell to record lows last year, official data shows. Government...

16 May 2024

From: Breaking News

Guild member marks opening of new office

County Down estate agency Quinn Estate Agents has officially opened its new Downpatrick office following the devastating floods that impacted the...

15 May 2024

From: Breaking News

Spring seals part exchange partnership

Home-buying and property part exchange service Spring has partnered with developer McCarthy Stone. The partnership will enable Spring to offer its part...

14 May 2024

From: Breaking News

AML compliance done digitally through proper identity verification

Estate agents and lettings agents have a legal obligation to protect themselves from money laundering and as such you must recognise...

13 May 2024

From: Sponsored Content

‘Hidden’ Service Charges trigger rise in housing costs, says Barclays

Typical consumer spending on mortgages and rents increased 3.6% in April – the first increase in the rate of growth since...

07 May 2024

From: Breaking News

Interest Rate Cut - Experts downplay chances for next week

Prominent housing and mortgage experts are downplaying the chance of an interest rate cut following the Bank of England monetary policy...

03 May 2024

From: Breaking News

Mortgage Misery as yet more lenders hike rates

Just as the Nationwide showed the impact of rising mortgage costs on house prices, so another raft of lenders have made...

02 May 2024

From: Breaking News

Free Property Report tool rolled out to Alto users

Alto is rolling out free Property Valuation Reports for agents.  The tool can be accessed directly from individual property record pages, and...

02 May 2024

From: Breaking News

New mortgages target buyers with defaults and County Court Judgements

A specialist lender is reintroducing a suite of mortgage products aimed at what it call “overlooked customers”. It turns out these are...

01 May 2024

From: Breaking News

Purplebricks launches Mortgage division

Purplebricks has launched launched a mortgage divison, known formally as Purplebricks Mortgages Limited This will see a team of more than 150...

30 April 2024

From: Breaking News

High profile agency hangs its hat on Guild of Property Professionals

The fast-growing high profile Hat and Home agency has joined the Guild of Property Professionals. Founded in December 2020, Hat and Home...

26 April 2024

From: Breaking News

Phil Spencer - How To Prove The AI Bots Wrong

Artificial Intelligence is now a part of all our lives, but my attention was grabbed recently by an AI critique of...

23 April 2024

From: Breaking News

Accreditation for solicitor estate agents begins next week

ESPC has relaunched its SPC Property Practice certification, a unique accreditation course for solicitor estate agents. Developed with The Law Society of...

19 April 2024

From: Breaking News

Property firms see rise in sick leave - research

Businesses in the real estate sector have seen one of the biggest rises in sick leave over the past year, research...

18 April 2024

From: Breaking News

Alto unveils integration with messaging platform

Alto has announced a new integration with secure messaging platform Tappter. Existing Alto customers can get seamlessly set up with Tappter to...

10 April 2024

From: Breaking News

Principal partner named for ESTAS Awards

Landmark Information Group has been named as a principal partner for this year’s ESTAS Awards held in October. As part of this...

08 April 2024

From: Breaking News

It's time agents took a leaf out of Amazon's book

Last year was not one for the faint hearted. Now, at last, the market appears to be experiencing a gradual uptick. Recent...

16 March 2024

From: Features

Major mortgage lender reduces upper age limit

One of the UK’s largest mortgage lenders has reduced its upper age limit in a blow for home buyers . Halifax is...

14 March 2024

From: Breaking News

Investigation launched into snagging rights

The Residential Property Surveyors Association (RPSA) has announced an investigation to uncover the tensions between developers and surveyors on snagging. The trade...

14 March 2024

From: Breaking News

Alto reveals ViewMyChain integration

Alto has unveiled its latest integration with sales progression tool ViewMyChain. The partnership means agents using Alto’s software will get direct access...

12 March 2024

From: Breaking News

OnTheMarket launches new town hall tour dates

OnTheMarket is set to bring back its popular town hall meetings with agents. It will be the first since its acquisition by...

07 March 2024

From: Breaking News

Rightmove can’t “rest on its laurels” to attract agents - warning

Analysts have given their backing to Rightmove’s stock market prospects but there are warnings that it can’t “rest on its laurels”...

04 March 2024

From: Breaking News

Rightmove results: Revenues rise but agency numbers drop

Rightmove has reported a 7% rise in operating profit despite losing agents last year. The portal’s latest annual report released this morning...

01 March 2024

From: Breaking News

More than 3,000 estate agents at risk of fines and prison for failing to register with HMRC for AML supervision

Digital compliance specialist SmartSearch can help estate agents comply quickly and efficiently Around one in five estate agents are not registered for...

24 February 2024

From: Features

Take advantage of a better market

Reading the news on Estate & Letting Agent Today every day (as I’m sure you all do, too), there appears to...

17 February 2024

From: Features

If lettings are to be dominated by mega-business, what about us hard working independents and our customers?

On the 24th of January, Adam Walker wrote a very interesting piece about the consolidation of the lettings industry where he...

10 February 2024

From: Features

Barratt seals £2.5bn takeover of Redrow

The UK’s largest housebuilder has agreed a deal to acquire its rival Redrow. The £2.5bn deal, backed by both company boards, would...

08 February 2024

From: Breaking News

Reapit trials chatbot as it shows its artificial intelligence

Reapit has unveiled a range of artificial intelligence (AI) initiatives to support agents. The agency software provider has launched an AI-powered property...

06 February 2024

From: Breaking News

Foxtons aims for £3m savings from branch closures as total revenue rises

Foxtons is set to close and consolidate some Ludlow Thompson branches as part of plans to save £3m this year. A trading...

26 January 2024

From: Breaking News

AI's thrills and cyber-security's chills

The property industry is no stranger to shifts in the technology landscape. The past year in particular saw rapid growth in technology...

20 January 2024

From: Features

Flying start! Hybrid agency attracts 16 franchisees to travel brand

The Good Estate Agent has attracted 16 franchisees to its new travel brand, with almost half even combining it with their existing...

17 January 2024

From: Breaking News

The ValPal Network: Record property leads generated despite slower 2023

A record 1.6m leads were generated through The ValPal Network (TVPN) last year, the proptech firm has revealed. The housing market may...

16 January 2024

From: Breaking News

Buckle Up! It's Going To Be A Busy 2024

Happy New Year and welcome to what’s looking like a busy - perhaps even hectic - 2024! I thought it worth running...

15 January 2024

From: Breaking News

Mortgage lending to remain weak in 2024

Mortgage lenders are expecting a quieter year for home loans in 2024. Forecasts from banking trade body UK Finance suggest lending for...

28 December 2023

From: Breaking News

What’s hot in housing? The power of heat pumps

Heat pumps are become more prevalent across the UK to power our homes’ heating requirements and they are only likely to...

13 December 2023

From: Sponsored Content

OnTheMarket can still meet original aims of founders - claim

OnTheMarket (OTM) can still pursue its original aims of challenging the duopoly in the property portal market, its chief executive Jason...

13 December 2023

From: Breaking News

Purplebricks replaces Strike brand

Purplebricks has shifted to a free pricing model and will replace the Strike brand. It follows Strike’s acquisition of Purplebricks earlier this...

12 December 2023

From: Breaking News

Are industry awards worth winning?

TV presenter Phil Spencer announced the winners at the 20th ESTAS Awards in October As most of you will know The ESTAS...

09 December 2023

From: Features

How investing in a CRM is the best way to NTS compliance

I think we can all agree that the National Trading Standards Material Information reforms are a good thing for the property...

06 December 2023

From: Sponsored Content

Alto to showcase 2023 product improvements

Agency software provider Alto is set to share an update with agents on what it has delivered in 2023 in a...

05 December 2023

From: Breaking News

January's instructions are won in December, but how do you secure them?

It’s not uncommon to see a seasonal slump around December and the Christmas period. Last year, Propertymark reported an average of...

02 December 2023

From: Features

Agents Do Charity - popping up for good causes

Welcome to this week’s Agents Do Charity, our chance to salute those who do so much to help others. If your agency...

01 December 2023

From: Breaking News

Alto integrates with Bridge AI to reduce agency admin

Alto has unveiled a new integration with Bridge AI – a system designed to streamline communication with applicants through their preferred...

29 November 2023

From: Breaking News

Independent agent acquire rival after owners retire

Pattinson Estate Agency has acquired a rival brand. The independent agency has announced the takeover of Ryedales Estate Agents, a well-established agency...

28 November 2023

From: Breaking News

Street.co.uk and Global 4 partner to boost agency services

CRM provider Street.co.uk has unveiled a new partnership that will see technology firm Global 4’s 8x8 hosted telephony directory made available...

27 November 2023

From: Breaking News

Agency sanction screening drops despite rising geopolitical tensions

Estate agents are among falling numbers of regulated firms that aren’t checking sanctions and politically exposed persons (PEP) lists, research suggests. A...

23 November 2023

From: Breaking News

Alto unveils six changes amid agent feedback

Alto has made a range of improvements to its cloud-based agency software based on user feedback. The Houseful-backed brand formed a Software...

21 November 2023

From: Breaking News

Buying a home with battery storage is a 'powerful' decision

As domestic battery storage systems become increasingly prevalent in UK homes, enquiries about their usage and functionality are on the rise....

20 November 2023

From: Sponsored Content

Fine & Country duo boost Essex offering

Fine & Country Chelmsford’s managing directors Ed Casson and Simon Pelling have expanded further into the region, taking on the licence...

16 November 2023

From: Breaking News

PropTech Today - Three undeniable benefits of utilising integrations within your techstack

Digital transformation is now happening at a monumental pace, and dependence on technology is growing to new heights. In fact, the...

13 November 2023

From: Breaking News

Winkworth expands into Dorset with latest acquisition

Winkworth has expanded further in Dorset with the acquisition of Christopher Batten in Wimborne – its seventh office in the county.  Christopher...

09 November 2023

From: Breaking News

Alto customers are integrating with Canopy to save time and level-up their service.

In this interview, Riccardo Dawson, Chief Operating Officer at Alto and Chris Hutchinson, CEO of Canopy discuss the benefits of their...

08 November 2023

From: Sponsored Content

The stress-free guide to Self Assessment

By Jashoda Pindoria, Head of Self Assessment Operations, HMRC Self Assessment need not be daunting with HMRC’s simple steps on getting started....

04 November 2023

From: Features

On your bike! Chestertons aims to get Londoners cycling by summer 2024

Chestertons has launched a new initiative with its e-Bike partner Forest that it hopes will get 5,000 of its customers and...

02 November 2023

From: Breaking News

Safestyle's Halloween Horror

On Halloween eve, Safestyle decided to give everyone a real fright and announced the company had gone into administration. This has...

01 November 2023

From: Features

Online agency’s deal gives buyers home management services

Utility management platform Muuvo has announced a new partnership and technical integration with online agency Yopa. A dashboard has been created exclusively...

27 October 2023

From: Breaking News

OnTheMarket highlights 'challenging times' amid takeover rumours

OnTheMarket (OTM) has warned of a “challenging backdrop” for agents which may impact the portal’s annual revenue. It comes amid rumours, reported...

19 October 2023

From: Breaking News

Misleading information is No. 1 complaint, says PRS boss

Despite the announcements, the publicity, the guidance and the acres of website information, the most common complaint surrounding house sales is...

14 October 2023

From: Features

What do buyers and sellers really want from their estate agent?

The stats on the slowing market are widely known, but a slowdown is by no means doom and gloom – it’s...

14 October 2023

From: Features

Alto adds ‘improved features’ to agency CRM

Alto has rolled out a range of new features to its software for agents. It takes the number of improvements to the...

10 October 2023

From: Breaking News

Ashley Day -  Director of Bristol Property Centre

Who are you, and what does it say on your business card? I'm Ashley Day, the Director of Bristol Property Centre.   What is...

09 October 2023

From: 60 Second Interview

Agency social media campaign highlights local business love for their areas

An inventive social media video series launched by Worcestershire estate agency Nicol & Co is showcasing local firms sharing why their...

05 October 2023

From: Breaking News

Bank of Family foot the bill to get young people on housing ladder

There’s growing evidence that wider family members - not just Mum and Dad - are stumping up cash to help younger...

03 October 2023

From: Breaking News

SmartSearch launches innovative new solution to help estate agents and conveyancers detect dirty money

Leading digital compliance firm SmartSearch has launched an innovative new solution to help professionals working within the UK property sector to...

30 September 2023

From: Features

PropTech Today - Evolution: Data and personalisation drive the market

Clive Humby of Dunn Humby (the Mega Minds behind the Tesco Clubcard) declared that "Data is the new oil" in 2006....

27 September 2023

From: Breaking News

Homeowners facing ‘Christmas mortgage crisis’ - warning

Around half a million mortgage-holders are facing an imminent financial shock as their fixed deals end in the run-up to Christmas...

20 September 2023

From: Breaking News

Alto unveils new training features

Alto has boosted its training offering for estate and letting agents.  Agency users can now access an overview of Alto training via...

19 September 2023

From: Breaking News

MovePal MovePal MovePal