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KEYWORD "Customers" - 819 RESULTS
Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

PropTech link up for sales progression tool and property management firm

Property management service Move with Us has announced a new partnership with chain management service View My Chain. Move with Us, founded...

19 September 2019

From: Breaking News

Power to the People

‘Workers of the world, unite. You have nothing to lose but your chains’. So is written on the tombstone of the father...

19 September 2019

From: Features

Ex-Purplebricks boss says High Street fees could rise if agents prove they're worth it

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

16 September 2019

From: Breaking News

Property Jobs Today - this week’s news and moves in our industry

Hello: the weekend is over and that means it’s time for another PJT, catching up with who’s moving where in our...

16 September 2019

From: Breaking News

One of country’s oldest independents snapped up by fast-growing agency

The independent Seel and Co, one of Cardiff’s and Wales’ oldest independent agencies and auction houses, has been acquired by Jeffrey...

12 September 2019

From: Breaking News

Purplebricks spends £382 per instruction on marketing alone

Purplebricks has spent £26.7m on marketing in the past year - that represents £382 per instruction.  The figures, revealed in the agency’s...

11 September 2019

From: Breaking News

PropTech Today: Maybe the portals should just take over?

I remember the day well; the day we all fell foul of addiction, the day our website was launched. Until then, at...

11 September 2019

From: Breaking News

Three top online chiefs abandon sector and buy into full-fee agency

Three former online estate agency founders - including the controversial Russell Quirk - are going into mainstream full fee agency. They are...

09 September 2019

From: Breaking News

Hunters branch network hits 200 with emphasis on IT and local expertise

Franchise giant Hunters says its branch network has now hit 200 following a spate of acquisitions in the first half of...

06 September 2019

From: Breaking News

Zoopla wins back one of Britain’s largest regional estate agencies

One of the country’s largest regional estate and lettings agencies has now fully rejoined Zoopla. Yorkshire-based Dacre, Son & Hartley brings its...

05 September 2019

From: Breaking News

Property ‘social network’ portal prepares for formal launch this month

A portal which describes itself as a social network and which has been operating on a soft launch basis for many...

05 September 2019

From: Breaking News

The problem with estate agents is...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

05 September 2019

From: Features

Your new shop window is not a shop window

In the old days an agent would procure clients based upon their position in the high street, the size of the...

04 September 2019

From: Features

Old-style auction claims “tremendous success” despite problem for sector

Pattinson Auction has claimed its latest live non-online event was a “tremendous success” despite what it calls “misconceptions” about this way...

03 September 2019

From: Breaking News

OnTheMarket ads return to promote ‘new and exclusive’ feature

OnTheMarket TV adverts return on Monday with what the portal calls “a refreshed version” giving more prominence to its ‘new and...

30 August 2019

From: Breaking News

Purplebricks may launch new fee structure as it admits mistakes

Purplebricks has revealed it is considering changes to its pricing structure to correct “mistakes” of the past. Chief executive Vic Darvey has...

27 August 2019

From: Breaking News

GDPR: PropTech firm warns agencies on risk of WhatsApp breach

A new PropTech product uses WhatsApp to communicate within agency teams as soon as a lead is received from a portal. However,...

21 August 2019

From: Breaking News

Compulsory agents’ qualifications will help recruit better people

New compulsory qualifications for estate agents will not only offer more transparency for customers but will help recruit better staff into...

20 August 2019

From: Breaking News

Phil Smith, Account manager of mio

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

19 August 2019

From: 60 Second Interview

Millionaire online agency owner says: 'Don't worry about exam results'

Akshay Ruparelia, the 21 year old who founded the online agency Doorsteps while he was still in sixth form, has called for...

15 August 2019

From: Breaking News

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

Countrywide insider claims up to 250 branches may have closed

Countrywide’s branch closure programme, shrouded in secrecy even to shareholders, may have involved shutting 250 offices according to an insider. The individual...

14 August 2019

From: Breaking News

Developer that offered its boss £75m asks the public what it thinks

Is this the ultimate in accountability or a desperate bid to win back public support for a company damaged by the...

14 August 2019

From: Breaking News

Property Jobs Today - the industry's latest moves and appointments

Yes it’s Monday, so it’s another edition of PJT, your guide to the key moves and changes in the agency and...

12 August 2019

From: Breaking News

The trouble with traditional property portals, and how Zillios is spearheading the next step forward

Traditionally speaking, users who are looking to buy, rent, or sell their property to customers on an international basis have been...

05 August 2019

From: Sponsored Content

How can technology help letting agents become more efficient?

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

03 August 2019

From: Features

Connells repeats claim to be UK's most successful estate agency

Connells Group has repeated its claim, made in recent months in the light of trading figures, that it is now the...

02 August 2019

From: Breaking News

Online agents face new guidelines as advertising complaints rocket

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

01 August 2019

From: Breaking News

PropTech Pioneers: agents can join WhatsApp lead-response project

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

01 August 2019

From: Breaking News

Embracing the hybrid model – disruption should not equal extinction

When an industry disruptor enters a marketplace the impact on existing operators can be significant. It has been seen most notably...

31 July 2019

From: Features

OnTheMarket offering more shares to long-term agency sign-ups

OnTheMarket has applied to the London Stock Exchange for the release of over a million new shares to agents who have...

31 July 2019

From: Breaking News

PropTech Today: Keller Williams proves transformation comes from the top

Keller Williams continues to drive culture, mentality, and process transformation by partnering with DocuSign to enable electronic signatures. It’s another lesson in...

31 July 2019

From: Breaking News

Property Natter - what’s it like to work for the world’s biggest agency?

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

27 July 2019

From: Features

Eric Woodhams, Account Manager of mio

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

26 July 2019

From: 60 Second Interview

Rightmove: agency numbers fall 3% but profits and revenue soar 10%

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...

26 July 2019

From: Breaking News

70% of agents fail to use video or a YouTube channel for marketing

Seven in 10 agents fail to use video or YouTube to assist in their marketing according to an analysis by free-to-list...

25 July 2019

From: Breaking News

Four ways to maximise your lead-handling

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

20 July 2019

From: Features

Huge fine for estate agency after data breach

The Information Commissioner’s Office has fined a London estate agency £80,000 for leaving 18,610 customers' personal data exposed for almost two years. The security...

19 July 2019

From: Breaking News

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

New evidence suggests equity release hurting transaction volumes

There’s more ammunition today for those agents who argue that equity release stops people moving and thus cuts the number of...

19 July 2019

From: Breaking News

‘Good communication helps keep vendor expectations in check’

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

18 July 2019

From: Breaking News

PropTech Today: Rightmove fails to understand first rule of innovation

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

17 July 2019

From: Breaking News

Shock as Land Registry admits big delay in search digitisation

The city of Norwich has become the sixth part of the UK to switch from council Local Land Charges to digital...

12 July 2019

From: Breaking News

Praise for estate agency diversifying into equity release

Specialist providers catering for the over-50s has welcomed a move by high-end estate agency Knight Frank to move into equity release. Commenting...

11 July 2019

From: Breaking News

PropTech Today: How will estate agents win and lose talent?

The PropTech era is changing the way in which employees decide where they are going to work. As CBRE has discovered in...

10 July 2019

From: Breaking News

Anti-money laundering: agents must carry out independent audits

Estate agents have been urged to ensure they are carrying out an annual independent audit of their anti-money laundering (AML) processes. ID...

09 July 2019

From: Breaking News

Ex-Purplebricks boss defends 'nightmare' stories of LPEs earning 'peanuts'

The former chief executive of Purplebricks has defended claims that some Local Property Experts are underpaid, saying that success comes through...

08 July 2019

From: Breaking News

Property Jobs Today - your weekly update of key industry moves

Welcome to the latest edition of Property Jobs Today. It's the time of the week when you can catch up with...

08 July 2019

From: Breaking News

Property transactions: a simple case of basic arithmetic

With somewhere in the region of 1.2 million property sales transactions being completed each year, and 16,500 estate agents actively vying...

06 July 2019

From: Features

Becky Howes, Account Manager of mio

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

05 July 2019

From: 60 Second Interview

70 former customers have relisted with Emoov since relaunch

The new owners of Emoov have confirmed that 70 previous customers have opted to re-list their homes with the firm since it...

05 July 2019

From: Breaking News

Hybrid sector could reach 20-30% market share, says Purplebricks CEO

The new chief executive of Purplebricks believes hybrid agents could win '20-30% market share' in the UK. Vic Darvey, who replaced Michael...

04 July 2019

From: Breaking News

From North Somerset to Mauritius - two new branches for Fine & Country

Fine & Country, the international network of prime estate agencies, has this week announced the opening of two new offices. The first...

04 July 2019

From: Breaking News

Give All Your £ to Google

In the last ten years Google's revenue, largely from pay per click ads (Adwords), has grown by 527% (Source: Statista). In...

03 July 2019

From: Sponsored Content

Emoov collapse: angry sellers threaten legal action

Estate Agent Today has been contacted by an individual who says he is one of three former Emoov customers intending to...

02 July 2019

From: Breaking News

Russell Quirk,Co-Founder and Advisor/Non-Exec Director of Properganda

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

01 July 2019

From: 60 Second Interview

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Purplebricks ex-CEO defends record on sales progression and LPEs

Purplebricks’ former chief executive Lee Wainwright has made a stout defence of the controversial agency’s sales progression process and its local...

28 June 2019

From: Breaking News

Agents warned over 50% of leads at risk because of slow responses

A PropTech firm which claims its products offer “industry-leading” response times says agents lose a majority of their leads due to slow...

27 June 2019

From: Breaking News

Watchdog upholds complaints and finds new problem with house raffle

A company which promotes property raffles have been told that it cannot repeat certain elements of its advertisements on Facebook and...

26 June 2019

From: Breaking News

Purplebricks ex-CEO hits out at untrue claim that agency sold only 50%

The former chief executive of Purplebricks UK says the agency completes on over 80 per cent of the homes it lists...

25 June 2019

From: Breaking News

Over 150 agents link with 'Modern Method' online auction firm

An online auction service which only came into existence in September last year claims to have 150 partner estate agents already,...

21 June 2019

From: Breaking News

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Countrywide redundancies: dozens of sales progression staff may go

Countrywide is declining to comment on speculation that it is making 36 of its sales progression staff redundant. Estate Agent Today, which...

12 June 2019

From: Breaking News

Summer price surge set to compensate for early 2019 falls

An analysis of transactions agreed this spring suggests there will be a surge in prices which will ultimately be reflected later...

11 June 2019

From: Breaking News

Advertising tips: be big, bold and back it up

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

08 June 2019

From: Features

OnTheMarket claims record visits - but no update on agent numbers

OnTheMarket claims monthly visits to its website hit a record 25.4m in May - but the portal’s latest update gives no...

07 June 2019

From: Breaking News

UK agents given the thumbs up when it comes to value for money

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...

06 June 2019

From: Sponsored Content

Agency branch openings after rebranding and acquisition

An estate agency in St Albans has rebranded as Fine & Country. JW&Co Langleys office in St Albans was acquired by Tom...

03 June 2019

From: Breaking News

At least three Countrywide brands thought to be closing branches

It appears that at least three Countrywide brands are undergoing branch closures as the company’s cuts continue to bite. Estate Agent Today...

31 May 2019

From: Breaking News

Countrywide: share price sinks, closure and sell-off rumours swirl

Rumours continue to circulate about possible large-scale branch closures at Countrywide; its share price ended trading today at its lowest ever...

30 May 2019

From: Breaking News

Conveyancer consolidation means 200 firms control 39% of house moves

Just 200 conveyancing firms control over 39 per cent of the market in England and Wales, wielding significant power over customers,...

30 May 2019

From: Breaking News

Flurry of new laws and regulations to come, whoever is Prime Minister

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

28 May 2019

From: Breaking News

Why celebrating the achievements of the industry is so valuable

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

25 May 2019

From: Features

TFB: Tenant Fee Ban or The Future Begins?

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

25 May 2019

From: Features

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

Another boost for Equity Release: does it lead to fewer house sales?

Retired homeowners are increasingly using property wealth to clear unsecured debts and mortgages to strengthen their later life finances, a new...

24 May 2019

From: Breaking News

Zoopla in multi-million pound software shake-up for agents

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

23 May 2019

From: Breaking News

Veteran to lead agency that says it’s “shaking up the industry”

An agent with over 29 years of experience has taken over as  chief executive officer at Humberts - just as the...

23 May 2019

From: Breaking News

PropTech Today: Market disruption do’s, don’ts and value propositions

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

22 May 2019

From: Breaking News

Many estate agencies at risk over data security, claims IT firm

An IT firm says small and medium-sized estate agencies without the infrastructure of large corporates are putting themselves and their customers...

21 May 2019

From: Breaking News

Alexa: when do we get cheaper and faster conveyancing?

A law firm says it’s made legal history by integrating the automated voice-activated platform Alexa into its system. Customers of Simply Conveyancing...

17 May 2019

From: Breaking News

How you CAN increase your chargeable fees and JUSTIFY it

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

16 May 2019

From: Sponsored Content

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

Online agents will never get above 10% market share admits agency founder

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

15 May 2019

From: Breaking News

Countrywide’s hugely popular “inspirational leader” has died

John D Wood has announced that Nick Taylor, the agency’s managing director and a well-known figure in the industry for four...

15 May 2019

From: Breaking News

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

Equity release chiefs upbeat after record-breaking quarter

Equity release, seen by many agents as a reason why fewer older homeowners are downsizing these days, has reported more growth...

07 May 2019

From: Breaking News

30 years in the property industry – an insider’s view

1989 was a significant time for the property industry: it marked the beginning of the end of a period of unprecedented...

04 May 2019

From: Features

ESTAS organisers reveal their guide to the big day…it’s just next week

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...

02 May 2019

From: Breaking News

Disruptors with a difference: Rugby players open agency in containers

It’s an eye-catching combination - former professional rugby players turn estate agents, set up in converted shipping containers, and promise in time-honoured fashion...

01 May 2019

From: Breaking News

OnTheMarket offering more shares to long-term agency sign-ups

OnTheMarket has applied to the London Stock Exchange for the release of over 528,000 new shares to agents who have signed...

30 April 2019

From: Breaking News

Major agency launches lifestyle service to bolster sales and lettings income

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...

25 April 2019

From: Breaking News

The features a good responsive website needs to include

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

24 April 2019

From: Features

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Online agents “too cheap” and look too good to be true - Quirk

The failure of online agencies to significantly disrupt the industry is down to their being too cheap and creating a perception...

16 April 2019

From: Breaking News

Impact of the Tenant Fees Act - how can agents cover their costs?

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

13 April 2019

From: Features

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

Agents Do Charity - don’t count your Easter chickens...

With next Friday being Easter, this is the last ADC for a fortnight - so it’s our chance to honour those...

12 April 2019

From: Breaking News

Agents’ qualifications could produce higher fees, more business - claim

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

10 April 2019

From: Breaking News

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

Purplebricks named one of Britain’s 20 ‘most relevant brands’

Purplebricks has been named one of Britain’s ‘most relevant’ brands to consumers. The agency came in 13th in a list of...

09 April 2019

From: Breaking News

Online agents hit out at High Street rivals about ‘over-valuations’

Online estate agents have seized on the recent national newspaper article accusing estate agents of over-valuing properties to earn higher fees. The...

09 April 2019

From: Breaking News

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

Property Natter: great advertising campaigns for independent estate agents

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...

06 April 2019

From: Features

PropTech Today: Should agents build, buy, or partner? That is the question

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

04 April 2019

From: Breaking News

Revealed: the ESTAS People Award shortlist from 4,000 nominees

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

04 April 2019

From: Breaking News

Is innovation the key to thriving in the property sector?

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban.  There’s no...

03 April 2019

From: Features

OnTheMarket issues shares to agents signing long-term deals

OnTheMarket has applied to the London Stock Exchange for the release of shares to agents signing long term deals with the...

02 April 2019

From: Breaking News

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

Why the future of the property industry should be paperless

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

30 March 2019

From: Features

Over 40 jobs at risk as agency chain plans to shut four branches

Local media in the east Midlands report that four estate agency offices operated by the Nottingham building society are to close...

29 March 2019

From: Breaking News

Crunch Time! OnTheMarket says agents should make portal choices soon

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

28 March 2019

From: Breaking News

What do virtual tours look like for estate agents in 2019?

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

27 March 2019

From: Features

Agents urged to ‘Think Smarter Marketing’ by top industry experts

Four high-profile industry figures have sent an open letter urging agents to think about what they call “smarter marketing” in a...

27 March 2019

From: Breaking News

PropTech Today: Nationwide proves that collaboration is worth the risk

Whether it is legacy providers with new, young businesses, or large banks with PropTech startups, all types of cross-collaboration are vital. It’s...

27 March 2019

From: Breaking News

Mortgage prisoners given hope of escape route by City regulator

Mortgage prisoners - borrowers unable to switch lenders despite being up-to-date with payments - may have an escape route in sight...

27 March 2019

From: Breaking News

Purplebricks and Foxtons reviews on Trustpilot come under scrutiny

Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...

22 March 2019

From: Breaking News

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

PropTech Today: MIPIM competition suggests sensors and IoT are the future

This month’s MIPIM conference in Cannes once again played host to the final round of the much coveted MIPIM Startup Competition.  The...

20 March 2019

From: Breaking News

Agency branch will be ‘paperless’ with TV screens and PropTech

An estate agency which was set up in south Wales late last year is opening a new branch that it describes...

19 March 2019

From: Breaking News

Ex-Emoov chief's new online business makes headlines before it launches

The founder and former chief executive of Emoov, Russell Quirk, is back in the headlines with a new but until now...

18 March 2019

From: Breaking News

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

Why age-proofing homes could lead to market stagnation

A survey by the Centre for Ageing Better recently showed that 72% of people want to see every new home built...

16 March 2019

From: Features

AML Fines for estate agents published

Estate agent anti-money laundering (AML) compliance is under scrutiny again following the publication of figures detailing the fines levied for AML...

13 March 2019

From: Sponsored Content

How can independent agents become true ‘local property experts’?

The end of 2018 was a bit of a rocky time for online estate agents. Yet only a few years ago...

13 March 2019

From: Features

Struggling easyProperty tells its agents: ‘Charge sellers whatever you like’

The easyProperty online agency has abandoned an across-the-board fee structure, allowing its licensee agents to charge what they like. “Each local market is unique...

13 March 2019

From: Breaking News

Data unbound – how the rise of public data will redefine property

The proliferation of big data is paving the way to improving our economy on almost every front as entrepreneurial digital companies...

09 March 2019

From: Features

ESTAS Customer Service Awards: are YOU on the shortlist?

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

08 March 2019

From: Breaking News

Savills silent on Yopa after massive write-down by LSL

Savills has declined to comment on whether it will follow in the footsteps of LSL Property Services and write down its...

07 March 2019

From: Breaking News

Ailing online agency House Network hit by complaint to watchdog

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...

06 March 2019

From: Breaking News

LSL writes down value of Yopa stake as it pins faith in High Street branches

LSL Property Services, the parent company of Your Move and Reeds Rains, has substantially 'written down' its investment in online estate...

05 March 2019

From: Breaking News

OnTheMarket blasts Rightmove with aggressive email to agents

OnTheMarket has stepped up its attack on Rightmove with a stridently-worded email to agents explaining how a drop in leads from...

05 March 2019

From: Breaking News

Purplebricks Uncovered: What it's like to be a Local Property Expert

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

04 March 2019

From: Breaking News

Why staff training is key to PropTech success

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

02 March 2019

From: Features

Rightmove average charges top £1,000 a month as revenue and profits soar

Rightmove has this morning given its 2018 report to shareholders, laying bare the huge financial wealth of the company which dominates...

01 March 2019

From: Breaking News

Online agency alleged to have told staff they may not be paid

House Network, one of the first ever online estate agencies, is alleged to be considering calling in administrators. Two reliable sources close...

01 March 2019

From: Breaking News

PropTech is the way to safeguard High Street branches - Connells

Connells Group says investment in PropTech will be the way to safeguard its almost-600 High Street branches - and it’s repeated...

28 February 2019

From: Breaking News

Conveyancing powerhouse launched ahead of house buying changes

The UK’s two leading conveyancing groups have merged to form what they call a “powerhouse” to be called Simplify. My Home Move...

26 February 2019

From: Breaking News

Agency’s big training investment as it bids to be ‘number one on High Street’

A new training and development team has been set up by Connells Group. It’s designed - in the company’s words - “to...

21 February 2019

From: Breaking News

Choose ‘the right agent’ and sales will happen - it’s as simple as that...

A survey of 3,000 people by Zoopla suggests that 47 per cent of vendors believe the success of their sale was...

21 February 2019

From: Breaking News

Stay relevant and win business in a challenging market

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

20 February 2019

From: Features

Sabotage: Hybrid accuses rival agents of aggressive competition

The two men behind a low-profile hybrid estate agency say their company is flourishing after two years in business, during which they...

20 February 2019

From: Breaking News

Good market news at last as first time buyer borrowers hit a 12-year high

After several days of gloomy market news, here's something more optimistic - there were 370,000 new first time buyer mortgages completed in...

20 February 2019

From: Breaking News

Banned: home 'ownership' advertisement is branded misleading

A poster advertising shared ownership, promoting homes from a housing association, has been banned by the Advertising Standards Authority. The poster, for...

20 February 2019

From: Breaking News

Absolutely Love-ly: can any agency match this beautiful display?

It’s Valentine’s Day (have you remembered?) and at least one agency has decided that it’s pretty in pink to celebrate the...

14 February 2019

From: Breaking News

Online agency Yopa launches new ‘Smooth Move’ campaign

The UK’s second-largest online estate agency, Yopa, is this month launching a new advertising campaign under the title ‘Smooth Move’. The agency...

12 February 2019

From: Breaking News

Agent bruised by malicious and false reviews posted online

An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...

11 February 2019

From: Breaking News

Property Jobs Today - your one-stop-shop for the industry's jobs news

Hello and welcome to this week’s PJT, your regular catch-up on key appointments news in our industry. It’s been a difficult seven...

11 February 2019

From: Breaking News

Your Move insists “No breach of data” after documents taken from branch

The beleaguered Your Move estate agency insists there was no breach of customer privacy after an ex-employee reportedly took confidential data...

07 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Agents need to prepare for buyers and sellers with specific needs

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

06 February 2019

From: Sponsored Content

OnTheMarket listings now 80 per cent of Zoopla, 60 per cent of Rightmove

New figures released this morning from OnTheMarket claim its listing inventory bis now over 80 per cent of the size of...

06 February 2019

From: Breaking News

OnTheMarket reaches 12,500 agency branches after sustained marketing

OnTheMarket says it now has listings agreements with more than 12,500 estate and lettings agency branches. In a statement to shareholders and...

05 February 2019

From: Breaking News

Property Jobs Today - the latest moves in and around our industry

Hello and welcome to this week’s PJT.  Everyone here let us know about their jobs news by emailing press@estateagenttoday.co.uk - please do...

04 February 2019

From: Breaking News

What’s next for property imagery?

There’s no end to the PropTech and photography solutions available to estate agents these days to help them sell good, old-fashioned...

30 January 2019

From: Features

Zoopla rebrands Hometrack index in latest change at portal company

The monthly index of house price changes in Britain’s major cities, for many years operated under the Hometrack banner, has been...

30 January 2019

From: Breaking News

It's back - the 100% mortgage for first time buyers

The 100 per cent mortgage for first time buyers, which many people thought had disappeared for good, is now back in...

29 January 2019

From: Breaking News

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

Estate agency boards - the marketing maverick

Every day thousands of estate agency boards are erected across the UK. Even in the digital age the board remains one...

23 January 2019

From: Features

Online agents charge too little and risk looking 'cheap' - Russell Quirk

The former chief executive of Emoov says online estate agencies charge too little, so risk appearing cheap and ineffective to potential...

23 January 2019

From: Breaking News

Referral fees: agency reveals £5m income from conveyancing firm

One of the largest estate agencies in the Midlands, Newton Fallowell, says it’s made a remarkable £5m in referral fees from...

23 January 2019

From: Breaking News

Pioneering PropTech system 'allows High Street agents to fight the onliners'

A new bespoke Customer Relationship Management system developed by The Property Franchise Group claims to enable High Street agents to fight...

22 January 2019

From: Breaking News

Property Natter: a bone to pick with Rightmove and takeaways

I don’t think I can add anything more to the excellent 2019 pieces we’ve seen on EAT in recent weeks –...

19 January 2019

From: Features

How can estate agents build their online reputation?

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

19 January 2019

From: Features

Emoov urges past vendors to re-list as it relaunches this month

The new management at Emoov says that following its acquisition out of administration it will relaunch as an online estate agency later...

16 January 2019

From: Breaking News

Online love-in: Purplebricks founder heaps praise on Emoov boss Quirk

Kenny Bruce, one of the founders of sector-leading online agency Purplebricks, has sent his good wishes to Russell Quirk, who founded...

15 January 2019

From: Breaking News

Does your tenant require an increased power supply?

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

12 January 2019

From: Features

Nine agencies have gone bust each week since 2010 - claim

A new property management firm claims that an average of nine estate agencies have gone bust each week since 2010.  Apropos -...

11 January 2019

From: Breaking News

In Light of the Fee Ban, Can PropTech Firms Damage Control?

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

10 January 2019

From: Sponsored Content

Emoov/Tepilo customers still trying to contact firms despite collapse

Customers are still trying to get hold of Emoov, Tepilo and Hatched months after they closed down. Estate Agent Today has seen...

10 January 2019

From: Breaking News

Six quick fixes for speeding up the sales process

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

09 January 2019

From: Features

Tom Durrant, Director of Doctor Photo

Are you a real Doctor? Not in the conventional sense no, sorry to disappoint! I’m Tom Durrant and I’m the Creative Director...

09 January 2019

From: 60 Second Interview

Franchise agency chain bucks trend with more offices, more customers

Century 21 UK appears to have bucked the trend of closing offices and reduced footfall by marking the opening of 16...

08 January 2019

From: Breaking News

Hybrid agency expands beyond London after recruitment surge

A hybrid estate agency which uses freelance agents operating from a central hub is now expanding from London into the Home...

04 January 2019

From: Breaking News

Redress revamp: more details to be revealed within weeks

The government says it will be releasing details of its ideas to revamp redress systems concerning agents and new homes “in...

02 January 2019

From: Breaking News

40 agency offices shortlisted for Guild's annual awards

The shortlist has been announced for the annual Guild of Property Professionals Awards to be held on January 17 in London.  The...

31 December 2018

From: Breaking News

Merger produces UK’s largest property marketing company

Audioagent and KeyAGENT have merged to create the UK’s largest property marketing group. Together they provide property marketing services to the UK’s...

19 December 2018

From: Breaking News

PropTech Today: Christmas gifts for the PropTech obsessive

For my final EAT contribution of 2018, I’ve put together a list of Christmas gifts that you could buy your PropTech-loving...

19 December 2018

From: Breaking News

Marketing your way through challenging times

It is something of an understatement to say that we are in challenging times. BREXIT is unresolved and we wait with...

18 December 2018

From: Sponsored Content

Online agencies ‘could be described as Ponzi schemes’ - claim

A new analysis of the online estate agency business model claims that it ‘could be described as a Ponzi scheme’. The accusation...

18 December 2018

From: Breaking News

Towards 2019…with certainty in an uncertain world

It’s that time of year when we gaze to the future, when we ponder what the coming year will bring, and...

15 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Purplebricks shares sink and Emoov dies: game over for online agencies?

Has the bell finally tolled for online agencies? Emoov’s collapse and an investor revolt over crowdfunding have left a large question...

14 December 2018

From: Breaking News

Agents Do Charity - a huge it's-nearly-Christmas edition...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

14 December 2018

From: Breaking News

Emoov and Tepilo listings 'bought by north of England high street agency'

A Newcastle-based property company says it has acquired the listings of Emoov and Tepilo. It has emailed and texted vendors to say...

13 December 2018

From: Breaking News

Purplebricks announces 'hotline' for stranded Emoov sellers

Purplebricks has launched an emergency hotline for customers of Emoov and Tepilo that are stranded by the agencies’ collapse. A statement this...

11 December 2018

From: Breaking News

VR - the third consideration stage for property buyers

Thanks to vast improvements in processing powers, the use of virtual reality (VR) in some sectors is becoming more evident than...

08 December 2018

From: Features

Emoov debacle ‘could mean the end of upfront fees’ says online agent

Purplebricks is understood to be pondering the best way to assist victims of the collapse of Emoov without committing money for...

06 December 2018

From: Breaking News

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

Purplebricks may be about to help out Emoov's stranded clients

A tweet from Purplebricks’ chief executive Michael Bruce suggests that the agency may be about to play a role in the Emoov...

05 December 2018

From: Breaking News

Emoov finally appoints administrators - the full email to staff

Emoov has this afternoon appointed administrators as a result of not being able to secure a buyer - the move had...

03 December 2018

From: Breaking News

Emoov: Rival agents try to poach vendors as public complaints mount

At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...

03 December 2018

From: Breaking News

Zoopla founder accelerates towards £30m used car idea

Zoopla founder Alex Chesterman - who sold the portal company for more than £2.2 billion to US private equity fund Silver...

03 December 2018

From: Breaking News

Property Natter: 5 things you should be doing this Christmas

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

01 December 2018

From: Features

Agents Do Charity - and  OMG it's December tomorrow...

With Christmas less than four weeks away (yes, really) the countdown to the festive season begins tomorrow when December begins. Charity...

30 November 2018

From: Breaking News

The Hub Club - another agency shuts branches and opens central office

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

28 November 2018

From: Breaking News

I'm A Purplebricks Boss - Get Me Out Of Here! Australian CEO quits

Purplebricks chief executive in Australia, Ryan Dinsdale, is quitting the firm after two and a half years. The influential Australian Financial Review...

20 November 2018

From: Breaking News

Canny or downright desperate? Online agency slashes fee to just £1

Online agency Doorsteps is slashing its flat fee to just £1 with no commission charge - but for only 48 hours. The...

19 November 2018

From: Breaking News

Who comes out on top in the battle of the property portals?

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

17 November 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

Foxtons confirms six branch closures - but says no more to come

Foxtons has this morning confirmed that it has now closed six branches. There was high-level publicity given to the closure of its...

13 November 2018

From: Breaking News

Emoov sale may force a change to online model, claims agency

An online agency launched by a traditional high street agent to ward off competition says the online business model might have...

13 November 2018

From: Breaking News

Emoov troubles ‘do not mean the end for hybrid agents’

The high profile financial difficulties faced by Emoov and the recent fall in the share value of Purplebricks do not mean...

07 November 2018

From: Breaking News

Interview About the Venture

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

06 November 2018

From: 60 Second Interview

Property Natter: how much is that home in the window?

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

03 November 2018

From: Features

The ESTAS - no, not agents, this time it's the top conveyancers

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...

01 November 2018

From: Breaking News

Why estate and letting agents need to futureproof their businesses

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

31 October 2018

From: Sponsored Content

High-end agency opens new office with PropTech to the fore

Strutt & Parker is bucking the trend on High Street offices by opening a new one - and in this case,...

29 October 2018

From: Breaking News

Agents 'missing out on thousands' by losing touch with past buyers

Fewer than 15 per cent of owners go on to sell their home with the same agency they bought it through,...

26 October 2018

From: Breaking News

Mortgage platform makes white label pitch for online agencies

A mortgage platform is making a pitch for online estate agencies to link with it and offer their customers “a customised...

25 October 2018

From: Breaking News

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

PropTech Today: Are consumers abandoned by online and hybrid agents?

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...

24 October 2018

From: Breaking News

New online agency says it wants to expand across the UK

A new online agency says it is currently focussing on one large city but will expand to cover the whole of...

23 October 2018

From: Breaking News

Fees Shock: Sole agency commission plunges 34% since 2011

New research by TheAdvisory consultancy, shared exclusively with Estate Agent Today, reveals exactly how fees have fallen for traditional agents in...

22 October 2018

From: Breaking News

Property Jobs Today - catch up with key moves within the industry

If it’s Monday it must be Property Jobs Today, your round up of the industry’s key moves. Are you changing jobs yourself?...

22 October 2018

From: Breaking News

When and why are your customers getting in touch?

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

20 October 2018

From: Features

Ditching the High Street and launching 'The Hub' pays off for Humberts

The estate agency group Humberts, which narrowly avoided collapse early this year, now claims to have turned around its fortunes thanks...

18 October 2018

From: Breaking News

Agency drops traditional branch in favour of serviced office

An estate agency is moving from its traditional branch to new city centre serviced offices as it expands. East of Exe -...

16 October 2018

From: Breaking News

OnTheMarket figures reveal staff growth and 'New & Exclusive' emphasis

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...

11 October 2018

From: Breaking News

Why online reviews can build trust, drive traffic and improve service

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...

10 October 2018

From: Features

Foxtons says industry-leading technology allows it to close branches

Foxtons says its use of technology allows it to increase the reach of its branches - and claims this is behind...

10 October 2018

From: Breaking News

Foxtons shuts another office, relocating team to nearby branch

Estate Agent Today can reveal that Foxtons has closed another London agency office - this time at Barnes in the borough...

09 October 2018

From: Breaking News

Shock as Foxtons announces closure of flagship Park Lane office

Foxtons is shutting its Park Lane office - the flagship of the agency in prime central London’s Mayfair. Estate Agent Today was...

08 October 2018

From: Breaking News

Agents Do Charity - independents and corporates, we salute you...

Hello and welcome to another weekly update on the industry’s good work - and a chance for us to show that...

05 October 2018

From: Breaking News

Former Countrywide pair claim to generate £140,000 a month at EweMove

A branch of EweMove - which operates from a traditional High Street office - claims to have generated £140,000 income in...

02 October 2018

From: Breaking News

OTM branch total hits 11,000 - but founder pushes 'three portals' idea

OnTheMarket has this morning announced that it now has signed listing agreements with more than 11,000 estate agency offices - over...

02 October 2018

From: Breaking News

A five-point plan for buying a new agency website

Having delivered over 1,800 websites for estate agents over the last 15 years, I have come to recognise one major common...

26 September 2018

From: Features

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

Is the surge in Equity Release killing the downsizing market?

The rise and rise of Equity Release continues with a more-than-doubling of the number of product options on the market in...

25 September 2018

From: Breaking News

What now for online agents after shock closure of Connell's Hatched?

The shock immediate closure of Hatched, the online agency heavily invested in by Connells, has raised question marks over the online...

21 September 2018

From: Breaking News

PropTech Today: will Unmortgage change our industry forever?

Those of you who receive (and read) my Sunday PropTech Review will know that, by far and away, the most shared...

19 September 2018

From: Breaking News

Purplebricks tries 'pay half upfront, half when home sells' model in Australia

Purplebricks has introduced its second price rise of the year so far in Australia, and is pioneering a model under which...

18 September 2018

From: Breaking News

Meet Tili, the free digital assistant that’s delivering new revenue streams for the property industry

Tili does all the work to deliver a smooth home move for customers and income for agents. An innovative and easy to...

17 September 2018

From: Sponsored Content

3 steps to building a strong brand

What are the magic ingredients for building a strong brand, attracting new customers and building trust with your target market? Gareth Helm,...

13 September 2018

From: Sponsored Content

EweMove claims it's UK's fifth largest online agency - and is in profit

EweMove is the country’s fifth largest online agency group based on transactions, and continues to make a profit according to its owner,...

12 September 2018

From: Breaking News

Another national agency returns to Zoopla and Primelocation

Humberts - which when it was operating jointly with Chestertons was a prominent supporter of Agents’ Mutual and OnTheMarket - has...

12 September 2018

From: Breaking News

Online reviews: huge and growing distrust from the general public

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

11 September 2018

From: Breaking News

AML compliance – why the smart money is on automation

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

05 September 2018

From: Features

PropTech Today: What can the UK market learn from Eastern wisdom?

A few stories caught my eye this week from China, all of which announce the arrival of cutting-edge technological innovation in...

29 August 2018

From: Breaking News

Foxtons launches marketing blitz with advertising campaign

Foxtons is embarking on a rare advertising campaign, using a company owned by the largest independent creative agency in the world,...

28 August 2018

From: Breaking News

Property Natter: are we on the verge of a cashless, paperless society?

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

25 August 2018

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

Agents Do Charity - a bumper bundle for the long weekend...

Dare we mention it but this is the final Bank Holiday weekend of the year before Christmas - so what a...

24 August 2018

From: Breaking News

My journey from franchisee to MD at the UK’s original hybrid agency

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

22 August 2018

From: Features

Fake Sales: jail threat to lying estate agent caught up in CPR fraud

A maverick Cornish estate agent who falsely gave the impression to customers that his business was highly successful has been hit...

20 August 2018

From: Breaking News

Window displays: Digital signage vs light pockets

In the past decade or so there has been a movement towards the use of digital signage screens within a number...

18 August 2018

From: Features

Agent defying advertising watchdog demands details of his 'penalties'

The estate agent who is refusing to abide by a decision of the Advertising Standards Authority is now demanding details of...

16 August 2018

From: Breaking News

How much is your EGO costing you?

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...

15 August 2018

From: Sponsored Content

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Property Jobs Today - plenty of industry moves over the summer break

We may be well into August but there’s little sign of a holiday for our industry, with a string of big...

06 August 2018

From: Breaking News

Estate agency – it’s still about interactions not transactions

Making my way to our London office on a busy commuter train, my mind got busy thinking about the new do-it-yourself...

04 August 2018

From: Features

Property concierge: could this be one of agents’ future tenant services?

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

04 August 2018

From: Features

How can agents save time on their core marketing activities?

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

01 August 2018

From: Sponsored Content

Rightmove - can it remain profitable in the long term?

As if to prove there are two ways to interpret every figure, a new analysis of Rightmove’s recent trading statement suggests...

31 July 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Agency branches spend almost £1,000 per month on average on Rightmove

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...

27 July 2018

From: Breaking News

Play the 'luxury' game! Startling advice to traditional estate agents

Traditional estate agencies should make their work appear more of a luxury and even showcase the prices of individual elements that...

26 July 2018

From: Breaking News

PropTech platform BestAgent reveals new supplier partner

The emerging Proptech platform BestAgent has announced its latest partnership - this one is with sales progression company ViewMyChain. BestAgent, run by...

26 July 2018

From: Breaking News

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

Countrywide - change it, close it or sell it? Four experts have their say

The agonisingly painful decline of Countrywide continues, with no one sure whether it is the darkest hour before the dawn or...

25 July 2018

From: Breaking News

PropTech Today: How can agents boost revenue with Open Banking?

Since January 2018, nine of the UK’s biggest banks have allowed competitors direct access to customer data as part of the...

25 July 2018

From: Breaking News

Purplebricks to launch Purplebricks Plus as it seeks 10% market share

Purplebricks has told the Press Association it wants to secure over 10 per cent of the agency market share in the...

23 July 2018

From: Breaking News

Instant valuations via touch-screens now available for agents

Agents are being offered a new way to capture details of prospective clients thanks to a partnership between The ValPal Network...

23 July 2018

From: Breaking News

OnTheMarket vs Rightmove?

As you probably know, I have been no fan of OnTheMarket (OTM) over the years. You may see this admission as...

20 July 2018

From: Features

Is this why transactions have slumped? Equity Release hits a new high...

Only 24 hours after the Land registry released data showing a 20 per cent slump in housing transactions, new figures from...

20 July 2018

From: Breaking News

Trading Standards warns agents they must switch to valid redress scheme soon

The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...

19 July 2018

From: Breaking News

Agency's Property Marketing Academy to offer training across nine brands

The fast-expanding Spicerhaart group has launched its own in-house Property Marketing Academy and has secured a well-known industry trainer and coach...

18 July 2018

From: Breaking News

New twist in row over agent refusing to delete claims about Purplebricks

There’s a new twist in the row between a Cornish agent and the Advertising Standards Authority. The row revolves around a tweet...

16 July 2018

From: Breaking News

Tool claims to find agents leads by analysing past customer records

A new digital product claims to help agents estimate which of their past customers are statistically most likely to move again...

16 July 2018

From: Breaking News

Smaller estate agencies to have access to cutting-edge IT under new plan

A property software guru says he wants PropTech firms to join with him in an ‘open platform’ which would allow smaller...

13 July 2018

From: Breaking News

Agents Do Charity - inspired by Three Lions...

The dream may be over but the return to reality can at least be staged in the spirit of an England...

13 July 2018

From: Breaking News

Guild and Fine & Country splash the cash on six-figure Park Lane makeover

Fine & Country and The Guild of Property Professionals are refurbishing the Park Lane showroom they share - and it’s going...

12 July 2018

From: Breaking News

Banned! Maverick agent must not repeat claims about Purplebricks

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...

11 July 2018

From: Breaking News

Move over Alexa! New free-to-list 'voice leads' portal to be launched

A new free-to-list portal is to be launched - and it is to be ‘voice led’.  The PropTech firm Triplerr says it...

10 July 2018

From: Breaking News

Regional hybrid agency launches with upfront fee of £1,500 including VAT

A hybrid estate agency has launched in Bury, one of the first of its kind to operate in the UK on...

10 July 2018

From: Breaking News

Is a passport enough for AML? Blog 3

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

09 July 2018

From: Sponsored Content

Property Jobs Today - all the latest industry moves...

Hello, and welcome to this week’s regular Monday summary of all the major jobs moves in our industry.  The industry is still...

09 July 2018

From: Breaking News

Want more new homes? Then cut the red tape, say property chiefs

Some of Britain’s top property experts say bureaucracy, lack of cooperation and a dwindling number of smaller builders are the main...

06 July 2018

From: Breaking News

Rebranding frenzy increases Hunters' branch total by another four

Another four existing estate agency branches have rebranded as Hunters. In the westcountry three branches of Heritage4homes - at Yatton, Nailsea and...

05 July 2018

From: Breaking News

Emoov hints at IPO in 2019 and raises £1m from crowdfunding

Emoov has launched a crowdfunding campaign giving investors, it says, “a final chance” to put their money into the hybrid agency...

03 July 2018

From: Breaking News

Is a passport enough for AML? (Part 2)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

02 July 2018

From: Sponsored Content

Purplebricks breaks into Canada; acquires fixed-fee listings network

Purplebricks has acquired another fixed-fee agency for £29.3m - it’s in Canada and marks another new territory for the hybrid agency. The...

02 July 2018

From: Breaking News

Back to the future? - Industry experts predict estate agency in 2028

A decade ago we were still years away from Purplebricks, Countrywide was a colossus in the industry, no one had thought...

02 July 2018

From: Breaking News

New Purplebricks adverts - full service without the commission

The creative agency behind the new round of Purplebricks Commisery TV advertisements have been explaining the philosophy they brought to the...

02 July 2018

From: Breaking News

Yopa and Emoov slugging it out to be second to Purplebricks - analyst

A leading digital analyst says online agency Yopa has doubled its listings this year and is fighting the merged Emoov-Tepilo operation...

28 June 2018

From: Breaking News

Tom Cummuskey, Sales & Marketing Manager at Kremer Signs

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

27 June 2018

From: 60 Second Interview

Crisis? What Crisis? Agency plans to expand into major cities

Just as some estate agents are reported to be making plans to retrench if the housing market continues to be sluggish,...

27 June 2018

From: Breaking News

Summer is no time to check out if you’re an estate agent

In recent weeks, you could have been forgiven for thinking that you’re not actually in the UK.  Flash floods aside, the...

23 June 2018

From: Features

Property Jobs Today - all the latest industry moves ...

Hello - if it’s Monday, it must be Property Jobs Today, your chance to see a snapshot of the key moves...

18 June 2018

From: Breaking News

Property Natter: Q & A with Peter Rollings

Peter Rollings is one of the most respected and best-known figures in property, having helped to rapidly grow Foxtons (where he...

16 June 2018

From: Features

Another key Countrywide figure returns to the company

One of the best known and respected country agents has returned to Countrywide after 12 months working with Arun Estates.  Jill Bennetts...

15 June 2018

From: Breaking News

Online auction house proves cynics wrong - and says more will follow

An auction house says it was “scoffed at” four years ago when it began offering online options to customers - but...

12 June 2018

From: Breaking News

Agent to face trail - he denies lying over sales information

It is understood that an estate agent from Cornwall is to face trial over allegations that he misled potential customers over...

11 June 2018

From: Breaking News

Strewth! Purplebricks investigated by another Australian watchdog

News media in Australia say Purplebricks is the subject of an investigation by a consumer watchdog in the province of Western...

11 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

OnTheMarket reveals financial losses but fast-growing agents and traffic

OnTheMarket’s first formal annual figures released since its flotation reveal losses in what it describes as its “transformational year” but also...

07 June 2018

From: Breaking News

‘Online growth slow but agents should hedge their bets’ - ePropServices chief

The head of eProp Services, parent company of easyProperty, says growth in the online sector is slower than expected - but that...

06 June 2018

From: Breaking News

easyProperty names new agency chief as online shake-out continues

The online agency shake-out and consolidation continues apace. Former YOPA director Russell Humphrey has been named as the managing director of estate...

05 June 2018

From: Breaking News

It's not just Purplebricks - another agency boasts thousands of Trustpilot reviews

It’s not just Purplebricks that makes much of its apparently- favourable online reviews - now EweMove has issued a statement expressing...

05 June 2018

From: Breaking News

Claims resurface of agents urging buyers to use preferred mortgage brokers

A magazine which earlier this year claimed that two big corporates pressured customers to use their preferred mortgage brokers has now...

04 June 2018

From: Breaking News

Property Natter – marketing magic, Mr T and GDPR fever

Last time out I looked at the growing importance of content, social media and design – but these should only form...

02 June 2018

From: Features

It’s happening in the US too - a new portal and industry consolidation

A recent holiday in the US gave me an opportunity to catch up with property news over there - and surprisingly,...

02 June 2018

From: Features

Be in charge of your own destiny – what does the future hold?

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

30 May 2018

From: Features

GDPR Weekly: How often should you ask customers to update preferences?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

29 May 2018

From: Breaking News

Portals' apathy for virtual viewings is stifling consumer engagement

A leading agent has urged major portals Rightmove, Zoopla and OnTheMarket to feature virtual viewings content more prominently on their platforms. Writing...

29 May 2018

From: Breaking News

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

GDPR Weekly: Granular and delineated databases explained

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

22 May 2018

From: Breaking News

Here are four ways data can improve your business

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

21 May 2018

From: Sponsored Content

Property Jobs Today – this week’s movers and shakers revealed

Welcome back to Property Jobs Today - EAT's weekly roundup of all the big moves going on in our industry. If you...

21 May 2018

From: Breaking News

Century 21 UK slashes franchise price from £23,500 to £1,000

Century 21 UK is slashing the cost of becoming a franchisee for a six week period, cutting the price from £23,500...

18 May 2018

From: Breaking News

Agents on the go - why your smartphone is one of your most valuable tools

Gone are the days of having to rush back to your office every time you win an instruction to market the...

16 May 2018

From: Features

Viewber expands offer by teaming up with keyholding service

Outsourced viewing operator Viewber is expanding its offer to agents by forming what it calls “a close technical cooperation” with keyholding...

16 May 2018

From: Breaking News

GDPR Weekly: Do you need consent when taking customer details?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

15 May 2018

From: Breaking News

Property Jobs Today - and it's a bumper week for moves...

Hello and welcome to this week’s Property Jobs Today, our weekly feature on who’s moving where throughout our industry. And it’s...

14 May 2018

From: Breaking News

OnTheMarket - Is it now taking aim at Rightmove?

An online question-and-answer article with OnTheMarket chief executive Ian Springett has suggested that its focus of criticism may be shifting from...

10 May 2018

From: Breaking News

Goldman Sachs pours millions into mortgage Tech project

Trussle, which describes itself as the UK’s first online mortgage broker, has won £13.6m in financing from international investors led by...

10 May 2018

From: Breaking News

Buyers need more help to get the best mortgage deal, says FCA

The Financial Conduct Authority says house buyers need more help to find the best priced and most appropriate mortgage deal for their...

09 May 2018

From: Breaking News

GDPR Weekly: Best practice for gaining consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

08 May 2018

From: Breaking News

Social media 'may be better than reviews to assess some estate agents'

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...

04 May 2018

From: Breaking News

Award winning floor plan app close in on milestone

Floor plan software provider Metropix celebrated their win at The ESTAS on Friday by announcing an upcoming landmark. Having scooped the “Best...

03 May 2018

From: Sponsored Content

Group of south east estate agencies rebranded under just one name

Several agencies operating under different brand names in south east England have been retitled under just one, called Alexander & Co.  This...

03 May 2018

From: Breaking News

Top regional agent wants industry to become more older-customer-friendly

A major regional agent is calling on others to join it in an initiative to create a more friendly and welcoming...

03 May 2018

From: Breaking News

They're not quite over yet - final County ESTAS awards just announced

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

26 April 2018

From: Breaking News

Four agencies open new branches - including one in the Scandi-style...

Four estate agencies have opened new branches, either as a result of expansion or because of acquisitions. Homes4u has opened a futuristic...

25 April 2018

From: Breaking News

GDPR Weekly: Unsolicited emails and letters - what do you need to know?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

24 April 2018

From: Breaking News

Purplebricks: the 25 questions asked of its customers

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

20 April 2018

From: Breaking News

HouseSimple becomes first online agency to completely scrap upfront fees

Online agency HouseSimple has become a completely No Sale No Fee agency - and is thought to be the only online...

17 April 2018

From: Breaking News

Purplebricks comes out fighting on behalf of all online and hybrid agencies

Purplebricks has returned to the fray after recent controversies with a claim that home owners saved themselves over £140m in commission...

16 April 2018

From: Breaking News

Purplebricks tells government to order agents to publish fees

Purplebricks has issued a provocative response to the government’s new measures to promote a more professional and transparent house buying process.  The...

11 April 2018

From: Breaking News

Viewber passes 20,000 viewings mark and secures over £2m new funding

The outsourced viewing service Viewber says it has now conducted over 20,000 viewings on behalf of agents and has secured another...

11 April 2018

From: Breaking News

Conveyancers back government reforms of buying and selling processes

The conveyancing industry regulator has thrown its weight behind the government’s proposals to improve the buying and selling process.  Stephen Ward, director of strategy...

10 April 2018

From: Breaking News

GDPR Weekly: Can agents use 'soft opt-in'?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

10 April 2018

From: Breaking News

Five multi-branch south of England agencies join OnTheMarket

A 15-branch agency group operating in parts of London and the Home Counties has joined OnTheMarket according to a statement from...

10 April 2018

From: Breaking News

More details revealed on range of agency reform proposals

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

09 April 2018

From: Breaking News

Everything you ever needed to know about The ESTAS 2018....

It’s under two weeks to The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash in...

09 April 2018

From: Breaking News

Reforms to house buying process and agents’ qualifications announced

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

08 April 2018

From: Breaking News

Create a ‘plan’ of action to help sell more properties

Floor plans are an essential marketing tool, which play an important part in helping an estate agent sell a home.  A floor...

07 April 2018

From: Features

Property Natter: Day in the life of…a Local Property Expert

With the rise of Purplebricks in recent years, many will be eager to know what the hybrid agency’s Local Property Experts...

07 April 2018

From: Features

What do estate agents need on their website?

In the modern marketplace – where people live their lives on their smartphones and tablets, social media has a bigger influence...

06 April 2018

From: Sponsored Content

'Lack of clarity' concern over latest anti-money laundering rules

A technology company says that despite government attempts to eradicate money laundering in property transactions, agents and other industry professionals have been left...

06 April 2018

From: Breaking News

First-ever mortgage with digital signature is lodged at Land Registry

The first-ever ‘digital mortgage’ deed has been lodged at HM Land Registry, for a property at Rotherhithe in London.  Coventry Building Society...

05 April 2018

From: Breaking News

Foxtons calls time on new branches as emphasis shifts to IT and people

Foxtons says its long-term branch expansion programme is now “largely complete” and it is shifting its attention to using technology to...

05 April 2018

From: Breaking News

Countrywide goes back into online - this time for its mortgage side

Countrywide is not quite finished with online experimentation yet, for today sees the launch of an online mortgage service, backed by...

03 April 2018

From: Breaking News

Purplebricks is changing: Which way will it go?

As always seems to be the case with Purplebricks, the hybrid agency has had a good week...and a bad one. Undeniably impressive...

31 March 2018

From: Features

Purplebricks begins search for lifetime relationship with customers

Purplebricks has given details of how it intends to use some of its new investment, and in particular is spelling out...

27 March 2018

From: Breaking News

GDPR Weekly: Do you need consent for direct marketing?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 March 2018

From: Breaking News

Emoov well ahead of Purplebricks in new assessment of online agencies

  An assessment of nine online agencies undertaken by a property website has seen Emoov come out on top after being analysed...

26 March 2018

From: Breaking News

Property Natter: Day in the life of...a Group Managing Director

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

24 March 2018

From: Features

It could be you...ESTAS announces The Peoples Award nominations

The ESTAS has announced its final and, to many, its most prestigious shortlist for this year’s awards - a special category...

23 March 2018

From: Breaking News

CMA urges people to report unfair cartels that cheat customers

The Competition and Markets Authority, which is believed to be actively investigating estate agents’ alleged infringement of the Competitions Act, is...

22 March 2018

From: Breaking News

PropTech: Comparison website acquires online property forum

The comparison site Reallymoving, which allows users to get online quotes for conveyancers, surveyors and removal firms, has acquired the property...

22 March 2018

From: Breaking News

Countrywide, Connells accused of pressuring buyers over mortgages

A magazine claims its investigations into the sales tactics of Countrywide and Connells suggest the two agency are “harming consumers, stopping them from...

21 March 2018

From: Breaking News

Fast track to franchise success - are you ready to be your own boss?

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

17 March 2018

From: Features

Another agency wins award based on reviews by “real customers”

Andrews Property Group has won the Feefo Trusted Service award, which the agency describes as “an independent seal of excellence that...

15 March 2018

From: Breaking News

New online tool promises real-time updates on conveyancing cases

Conveyancing services firm My Home Move has launched a portal which it claims gives users complete transparency checking their conveyancing progress.  eWay, which is...

14 March 2018

From: Breaking News

PropTech Today: MIPIM Startup Competition - meet the finalists

Greetings from Cannes, where the sun is finally shining over MIPIM. I’m sure many of you are out here, too, and...

14 March 2018

From: Breaking News

GDPR Weekly: The right to erasure and the right to be informed

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

13 March 2018

From: Breaking News

Countrywide chairman admits company had been grossly mismanaged

In an exclusive and candid interview with Estate Agent Today, Countrywide chairman Peter Long has admitted that the company had been...

08 March 2018

From: Breaking News

Countrywide reveals 'Back To Basics' plan for 2018 and scraps online service

The troubled Countrywide group has this morning revealed its recovery plan to get - in its words - ‘back to basics’...

08 March 2018

From: Breaking News

Agency accused of pressuring buyers to use in-house mortgage team

The magazine Mortgage Strategy says Countrywide is investigating reports that one of its estate agent branches pressured buyers to use in-house...

08 March 2018

From: Breaking News

Crimestoppers working with agents to deter ruthless conveyancing fraudsters

Crimestoppers is working with estate agencies and financial advisers as well as conveyancers in a bid to eliminate house buyers’ deposits...

07 March 2018

From: Breaking News

Hunters is latest agency chain to list on Rightmove, ZPG and OnTheMarket

Franchise giant Hunters is the latest agency to list its sales and lettings properties on three portals, rather than two. The chain...

07 March 2018

From: Breaking News

Quicker conveyancing pledged as Land Registry puts council searches online

HM Land Registry has taken another step towards its aim to “make conveyancing simpler, faster and cheaper” for the general public. The...

05 March 2018

From: Breaking News

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

Guild wins award based on customer reviews rated 4.5 and 5.0

The Guild of Property Professionals has won a major award from reviews platform Feefo. The Feefo Gold Service award is described by...

02 March 2018

From: Breaking News

Five questions to ask before choosing new software

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and...

01 March 2018

From: Sponsored Content

It’s time to show off your assets in a crowded market

When it comes to growing your business sustainably, maintaining a brand that is eye-catching and identifiable with your audience is vital...

01 March 2018

From: Sponsored Content

Revealed - ESTAS 2018 shortlist, with record entries and record votes

The ESTAS Group has revealed the agencies, suppliers and other property companies shortlisted for its 2018 Estate & Letting Agent Awards. The...

01 March 2018

From: Breaking News

Foxtons profits and sales drop - but much better figures from Connells

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...

28 February 2018

From: Breaking News

Leaders expands mortgage side with new products and in-house academy

Leaders is expanding the mortgage side of its business with a raft of new products and services, as well as introducing...

28 February 2018

From: Breaking News

Report exposes online agents over very poor sales progression

A new report by the residential property team of a legal firm has found widespread criticism of online agents’ over their...

27 February 2018

From: Breaking News

GDPR Weekly: Exploring the requirements for personal data

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 February 2018

From: Breaking News

Changing consumer behaviour means agents need to embrace digital

In a show of changing consumer behaviour in the property market, new research has revealed that digital-savvy movers are favouring specialist...

26 February 2018

From: Sponsored Content

Rightmove eyes the future with more commercial property activity

Rightmove says its commercial property side is “continuing to gain momentum” with 650,000 leads generated for customers in 2017. Perhaps with an...

26 February 2018

From: Breaking News

Rightmove: another massive leap in revenue thanks to agents' fees

Rightmove has reported another very large leap in revenue in 2017 and a modest rise in agency and new home customers...

23 February 2018

From: Breaking News

Building a new website for your agency: local vs specialist

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...

21 February 2018

From: Features

Government launches surprise consultation on property redress

The government has launched a surprise consultation on the creation of a new redress system for customers of agents and others...

18 February 2018

From: Breaking News

Sales progression: Pushing the process through

“Are we there yet?” In the same way that these words can drive you to distraction (any parent who has endured the...

17 February 2018

From: Features

OnTheMarket defiant after founding agency's high-profile return to Zoopla

OnTheMarket remains defiant despite the decision of Douglas & Gordon, one of its founder agencies, to list once again on Zoopla...

15 February 2018

From: Breaking News

Online agency platform claims it gets an average 98.6% of asking price

An online estate agency brand launched a year ago by a traditional high street agent to ward off competition has exceeded...

15 February 2018

From: Breaking News

Yopa follows other online agencies with launch of No Sale, No Fee option

Yopa, the online agency with financial backing from Savills and LSL Property Services, is the latest online firm to launch a...

15 February 2018

From: Breaking News

Advertising watchdog rules on another complaint about Purplebricks

The Advertising Standards Authority has ruled on another complaint lodged about Purplebricks. Although the latest appears minor it adds to a lengthy list...

14 February 2018

From: Breaking News

TV ad campaign to emphasise online agency's 'full service' for sellers

House Network, which describes itself as the UK’s first online estate agency, is using TV advertising to promote a new "20-point...

14 February 2018

From: Breaking News

Purplebricks: boards up, shares down?

Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...

13 February 2018

From: Features

Purplebricks ads confront 'best price' issue and mock High Street rivals

Controversial new Purplebricks advertisements on social media mock traditional estate agents who “twiddle their thumbs” in offices and claim the hybrid...

13 February 2018

From: Breaking News

Rental market analysis: what is the outlook for 2018?

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

08 February 2018

From: Sponsored Content

Why agents should look to online auctions in a challenging market

Between October and December 2017, some £822 million worth of UK residential property was sold at auction, according to the Essential...

07 February 2018

From: Features

allAgents and agency group CIELA reignite disputes with Purplebricks

The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...

06 February 2018

From: Breaking News

Pressure mounts on Purplebricks to release actual sales figures

Pressure continues to mount on Purplebricks to reveal its sales data after a weekend during which claims about its effectiveness continued...

05 February 2018

From: Breaking News

Spicerhaart acquisition shows commitment to bricks and mortar agencies

Spicerhaart, which describes itself as the UK’s largest independent estate agency group, has been on the acquisition trail again, showing its...

05 February 2018

From: Breaking News

Is print advertising for estate agents dead and buried?

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

03 February 2018

From: Features

Conveyancing: It's not about referral fees

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

03 February 2018

From: Features

Join the growth platform!

PayProp had an exceedingly good 2017, enjoying excellent growth in client numbers, new regions – and, best of all, our customers’...

02 February 2018

From: Sponsored Content

ESTAS to accept Feefo reviews as part of agency awards process

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

01 February 2018

From: Breaking News

Agents' Mutual figures reveal 200 fewer branches now than last summer

Figures presented to the London Stock Exchange by Agents’ Mutual appear to show that it has 200 fewer branches now than...

29 January 2018

From: Breaking News

Property Jobs Today - latest news about agents on the move

Hello and welcome to our first Property Jobs Today, a weekly round-up of key job moves within estate and letting agencies...

29 January 2018

From: Breaking News

Land Registry's digital conveyancing plans backed by government

The government has given its support to Land Registry proposals to increase the digitalisation of its services, with changes coming into...

29 January 2018

From: Breaking News

Property Natter: an eco-friendly approach and the importance of GDPR

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

27 January 2018

From: Features

 Is the Land Registry about to drag property purchasing into the 21st century?

If you were under any misconceptions about how pivotal a role HM Land Registry is going to play in the future...

27 January 2018

From: Features

Record entries for estate and letting agents' awards at ESTAS 2018

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

25 January 2018

From: Breaking News

Branding - game, set and match to the onliners?

According to The Branding Journal, a brand is “a name, term, design, symbol, or any other feature that identifies one seller's...

20 January 2018

From: Features

AI investment shows increasing importance of new tech for agents

For a while now, property and technology have been combining seamlessly to offer the industry innovative solutions to often complex problems....

19 January 2018

From: Sponsored Content

Connells shows Countrywide how to increase market share

Connells Group’s estate agency business increased its market share of new instructions in 2017 by almost four per cent, despite a...

19 January 2018

From: Breaking News

NAEA admits a sense of mistrust leads to problems in many transactions

New research from the National Association of Estate Agents and the Association of Residential Letting Agents reveals that no fewer than...

19 January 2018

From: Breaking News

Footfall no longer on the High Street says agency after relocation

An estate agency that is moving from a high street to a business centre says it is relocation because footfall has...

16 January 2018

From: Breaking News

Purplebricks chairman wants business model applied to energy firm

Sky News is reporting that the non-executive chairman of Purplebricks, Paul Pindar, is set to invest a seven figure sum in...

16 January 2018

From: Breaking News

Property Natter – the marketing trends to look out for in 2018

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

13 January 2018

From: Features

Agency unveils radical 'low-cost traditional High Street business model'

Arun Estates has launched what it describes as “a major new departure” - a fully-staffed High Street office but covering a...

09 January 2018

From: Breaking News

Exclusive: New 'super-portal' launching in the UK on March 1

A new property portal called Linktosale aims to launch in the UK at the start of March following what appears to...

08 January 2018

From: Breaking News

During industry change, service still matters most

Estate agents are facing the biggest industry changes seen in decades. The rise of online and hybrid agents alongside more traditional...

06 January 2018

From: Features

Tepilo dismisses industry rumours of fee structure overhaul

Online estate agency Tepilo has denied industry speculation that it is to change its fee structure now that it is under...

04 January 2018

From: Breaking News

Online portal-style platform will charge agents if it finds buyers

An online intermediary platform called OpenMoov has been set up which instructs agents on behalf of sellers and tenants - and...

02 January 2018

From: Breaking News

Property Natter: things to look out for in 2018

Another new year is nearly upon us and, once we’ve got the season of mince pies, mulled wine, pigs in blankets,...

16 December 2017

From: Features

Purplebricks: Estate Agent Today's experts look behind the latest figures

Here it is - the industry’s verdict on the latest set of figures from Purplebricks. The agency doesn’t play by any of...

15 December 2017

From: Breaking News

allAgents reinstates most of its disputed Purplebricks reviews

allAgents has today reinstated Purplebricks’ reviews on its site - this includes the majority of the negative reviews which have been...

12 December 2017

From: Breaking News