x
By using this website, you agree to our use of cookies to enhance your experience.
KEYWORD "Customer Relations" - 59 RESULTS
Future franchisees offered loans to launch own estate agency

Agency network Mr and Mrs Clarke has launched a new loan product to help aspiring self-employed business owners launch their own...

08 July 2022

From: Breaking News

Agents urged to ditch hard-drive file storage to remain compliant

The days of storing files on hard drives are over for most agents and others must catch up to comply with...

08 June 2022

From: Breaking News

OnTheMarket-backed proptech adds digital signatures

OnTheMarket subsidiary teclet has integrated with digital e-signature offering Signable. The partnership will mean agents using teclet’s property management and customer relationship...

30 May 2022

From: Breaking News

Software integration aims to boost agent instructions

Estate agency software provider Street.co.uk has announced an integration with lead generation tool Spectre to help agents secure instructions. Agency firms that...

26 May 2022

From: Breaking News

Video interview - why virtual tours are important for agents

In this special video interview, Angels Media's Lee Dahill chats to Mitch Handley of Inventory Hive about why - post-Covid -...

23 March 2022

From: Features

Estate Agents warned to ensure screening procedures are up to date as the Government toughens sanctions on Russia

Estate agents and other property businesses need to ensure their customer screening processes are robust and up to date following extensive...

02 March 2022

From: Sponsored Content

Achieve excellent sales and lettings performance with PropTech

MRI Software explores the use of PropTech to enhance the performance of the sales and lettings processes and how to select...

09 February 2022

From: Features

Data holds the key to the property market's evolution – here's why

Data, when used to its full potential, holds the key to the property market’s growth. The reason for this is the...

02 February 2022

From: Features

Thousands of HIgh Street agents want to join Purplebricks - claim

Purplebricks is claiming that literally thousands of High Street agents from conventional bricks-and-mortar firms are applying to the agency. It says this...

01 February 2022

From: Breaking News

Revealed - what customers REALLY think of estate agents

A new survey of people who have sold their home in the past six months has given a strong backing to...

14 January 2022

From: Breaking News

5 key questions when buying a new estate agency website

A good website is no longer optional for estate agents, as no single aspect of marketing to new customers is more...

13 December 2021

From: Sponsored Content

Booming opportunity: how technology can empower finance teams to do more

In this op-ed, Warwick Haycock, accounting software specialist at The Access Group, looks at how the use of tech can empower...

30 October 2021

From: Features

CRM software: An essential tool for rental demand

There is no denying that managing properties is labour intensive. As real estate agents you are responsible for administering and addressing...

20 October 2021

From: Features

Agents need a software system to match the changing working day, says provider

A cloud-based software provider has claimed that agents need to prepare for the future – and a very different working day...

17 September 2021

From: Breaking News

Avoid sleepless nights by choosing the right sales and lettings software

We are living in the age of information. Our working and personal lives are underpinned by software, data and technology to...

04 September 2021

From: Features

PropTech: Agents advised not to settle for ‘ordinary’ websites

A PropTech entrepreneur is advising agents not to settle for simply having their websites up and running, and instead using CRM...

24 August 2021

From: Breaking News

Revealed: how digital innovation is transforming estate agency

The growth of the internet and technology has transformed virtually every aspect of our lives, including how we approach the property...

05 June 2021

From: Features

Boomin Bites Back: We’ll NEVER do direct sales, insists founder

Agents have contacted Estate Agent Today to say they fear the new MatchMaker service on the Boomin portal could be used...

06 April 2021

From: Breaking News

Boomin dismisses speculation of ‘direct sales’ cutting out agents

Boomin has denied that it will ever allow direct property sales, cutting out estate agents. Founder Michael Bruce says the new service...

29 January 2021

From: Breaking News

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

Suppliers and trade groups helping agents Conquering Corona

Hello and welcome to today’s Conquering Corona, our guide to the latest information to help agents and the rest of the...

25 March 2020

From: Breaking News

How digitisation will change conveyancing – for the better

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

22 January 2020

From: Features

Higher fees generated through PropTech says senior agent

A senior regional estate agent says the appliance of PropTech has helped his company streamline communications, reduce sales times, and generate...

30 December 2019

From: Breaking News

A winning combination: pick ‘n mix the best practices from Australia

The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...

06 December 2019

From: Features

Mark Hinkins, Sales Consultant at Rexlabs

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

02 December 2019

From: 60 Second Interview

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

A winning combination: pick ‘n mix the best practices from Aus

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

29 October 2019

From: Sponsored Content

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

More portals needed to disrupt Rightmove and Zoopla says new rival

A free-to-list property portal says that contrary to opinion within parts of the agency industry, the more portals there are the...

15 August 2019

From: Breaking News

Pioneering PropTech system 'allows High Street agents to fight the onliners'

A new bespoke Customer Relationship Management system developed by The Property Franchise Group claims to enable High Street agents to fight...

22 January 2019

From: Breaking News

Do floor plans and photos really help to sell a property?

Photos and floor plans remain an essential tool in property marketing. Despite a wealth of choice from aspiring UK PropTech start-ups the...

21 November 2018

From: Features

Who comes out on top in the battle of the property portals?

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

17 November 2018

From: Features

Data is a conversation starter (really!)

Rather like doctors, estate agents are present at critical points in our lives – moving in together, bidding farewell to a...

07 November 2018

From: Features

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

GDPR Weekly: How should you remove data from your system?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

12 June 2018

From: Breaking News

Success for The ValPal Network as it teams up with Reapit

Clients of software provider Reapit can now integrate with leading sharing and online valuation service The ValPal Network. The objective is to help Reapit...

12 June 2018

From: Breaking News

Agents duplicating over 90% of floor plans

Many agents are missing out on significant time saving opportunities when it comes to their floor plans say Landmark, parent of the Metropix...

30 May 2018

From: Sponsored Content

GDPR Weekly: How often should you ask customers to update preferences?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

29 May 2018

From: Breaking News

GDPR Weekly: Granular and delineated databases explained

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

22 May 2018

From: Breaking News

Here are four ways data can improve your business

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

21 May 2018

From: Sponsored Content

Agents on the go - why your smartphone is one of your most valuable tools

Gone are the days of having to rush back to your office every time you win an instruction to market the...

16 May 2018

From: Features

GDPR Weekly: Do you need consent when taking customer details?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

15 May 2018

From: Breaking News

GDPR Weekly: Unsolicited emails and letters - what do you need to know?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

24 April 2018

From: Breaking News

GDPR Weekly: Legitimate interest for estate and letting agents

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

17 April 2018

From: Breaking News

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

GDPR Weekly: Do you need consent for direct marketing?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 March 2018

From: Breaking News

PropTech Today: In the age of technology, customer service is timeless

We think about technology all the time. At least, I do. And there’s nothing left in property that technology hasn’t touched...

28 February 2018

From: Breaking News

OnTheMarket signs up 81 new listings agreements in first float week

OnTheMarket has told the City this morning that it has already signed up 81 new listing agreements by 5pm yesterday, completing...

16 February 2018

From: Breaking News

Property Natter – the marketing trends to look out for in 2018

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

13 January 2018

From: Features

OnTheMarket announces float details - but no timetable yet

OnTheMarket has announced some details of its IPO and the launch of its stock market flotation - but it has given nothing...

11 December 2017

From: Breaking News

CMA reveals details of go-ahead for ZPG/Expert Agent merger

The Competition and Markets Authority has released the full wording on its decision to give the go-ahead to ZPG’s acquisition of Expert...

25 July 2017

From: Breaking News

How can estate agents secure more new build housing instructions?

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...

28 January 2017

From: Features

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

Montana Hassan, Gnomen BDM

Who are you? Montana Hassan Tell us about yourself? I am the Business Development Director of Gnomen, my primary focus is to build strong...

15 March 2016

From: 60 Second Interview

Property Natter: the interior revolution of estate agents’ offices

Estate agents with a difference, a twist, a unique selling point, whatever you want to call it, seem to be becoming...

20 February 2016

From: Features

Property Natter: Marketing Jargon Buster

Marketing and property often go hand in hand. But from time to time you might come across certain marketing terms that...

30 January 2016

From: Features

How ‘lush’ is your CRM?

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...

02 October 2015

From: Features

Technology is arming high street agents in the online battleground

The presupposed notion still exists that new online agents are ‘tech savvy’ whilst the seemingly old fashioned high street agents are...

06 May 2015

From: Features

MovePal MovePal MovePal