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KEYWORD "Compliance" - 172 RESULTS
DPS adjudication case study: charges for court appearances?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

01 December 2018

From: Features

Inside the new Regulation of Property Agents working party

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

24 November 2018

From: Features

IAM Sold's associated firms rebrand in bid to woo more agents

Intelligent Services Group - parent company of online auction service IAM Sold - is rebranding around the IAM name. ISG and its...

20 November 2018

From: Breaking News

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

Increased Trading Standards budget should focus on CPRs compliance

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

29 September 2018

From: Features

Crossing borders - The Guild to launch in Northern Ireland

The Guild of Property Professionals is set to launch in Northern Ireland later this month. The 800-strong network of independent estate agents...

10 September 2018

From: Breaking News

Agents warned not to underestimate anti-money laundering and GDPR

Estate agents have been warned that underestimating their legal obligations when it comes to anti-money laundering (AML) could see an increase...

07 September 2018

From: Breaking News

AML compliance – why the smart money is on automation

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

05 September 2018

From: Features

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

CPRs; the implications

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...

29 August 2018

From: Sponsored Content

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

21 August 2018

From: Sponsored Content

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Purplebricks says traditional agents sell only 50% of homes they market

Purplebricks co-founder Michael Bruce says traditional agents sell only around 50 per cent of the homes that they list, so spend...

07 August 2018

From: Breaking News

GDPR Weekly: Anti-money laundering regulations and data protection

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

07 August 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

Emoov's 'final' crowdfunding tops £1.5m with two weeks left to run

Emoov’s latest crowdfunding campaign has now gone well over £1.5m, making it already 50 per cent over-funded already from its original...

18 July 2018

From: Breaking News

Smaller estate agencies to have access to cutting-edge IT under new plan

A property software guru says he wants PropTech firms to join with him in an ‘open platform’ which would allow smaller...

13 July 2018

From: Breaking News

Rebel agent turns fire on ZPG as advertising watchdog ponders sanctions

The Advertising Standards Authority says its compliance team is considering its next steps following the refusal of estate agency PDQ Estates...

12 July 2018

From: Breaking News

GDPR Weekly: How should agents deal with security breaches?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

10 July 2018

From: Breaking News

Is a passport enough for AML? Blog 3

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

09 July 2018

From: Sponsored Content

Great estate agents inspire England to victory! - Our big match review

The dream goes on, and as England eases into the World Cup semi-finals, our agents’ reviews of their games continue -...

09 July 2018

From: Breaking News

Is a passport enough for AML? (Part 2)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

02 July 2018

From: Sponsored Content

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

Is a passport enough for AML? (Part 1)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

25 June 2018

From: Sponsored Content

Three reasons why PropTech has become more than an industry buzzword

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

09 June 2018

From: Features

Property Natter – marketing magic, Mr T and GDPR fever

Last time out I looked at the growing importance of content, social media and design – but these should only form...

02 June 2018

From: Features

Agent battered by GDPR tells government: Cut the red tape!

An outspoken estate agent has given the government a clear message - get off our backs , ease the red tape...

01 June 2018

From: Breaking News

One click and it's sold - new platform allows 'instant' buy to let sales

A new online platform claims agents can now offer people a chance to buy a property with, literally, just one click...

31 May 2018

From: Breaking News

Be in charge of your own destiny – what does the future hold?

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

30 May 2018

From: Features

Agents duplicating over 90% of floor plans

Many agents are missing out on significant time saving opportunities when it comes to their floor plans say Landmark, parent of the Metropix...

30 May 2018

From: Sponsored Content

GDPR Weekly: How often should you ask customers to update preferences?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

29 May 2018

From: Breaking News

Portals' apathy for virtual viewings is stifling consumer engagement

A leading agent has urged major portals Rightmove, Zoopla and OnTheMarket to feature virtual viewings content more prominently on their platforms. Writing...

29 May 2018

From: Breaking News

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

Top agent continues media fightback and needs your heroic stories

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...

23 May 2018

From: Breaking News

GDPR Weekly: Granular and delineated databases explained

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

22 May 2018

From: Breaking News

Property Jobs Today – this week’s movers and shakers revealed

Welcome back to Property Jobs Today - EAT's weekly roundup of all the big moves going on in our industry. If you...

21 May 2018

From: Breaking News

Agents on the go - why your smartphone is one of your most valuable tools

Gone are the days of having to rush back to your office every time you win an instruction to market the...

16 May 2018

From: Features

GDPR Weekly: Do you need consent when taking customer details?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

15 May 2018

From: Breaking News

Top Man! Mike Day celebrates 15 years as leading consultant

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...

11 May 2018

From: Breaking News

GDPR Weekly: Best practice for gaining consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

08 May 2018

From: Breaking News

Estate agency adverts rank high in 'most complained about' league table

The annual report from the Advertising Standards Authority and the Committees of Advertising Practice, out today, shows that the estate and...

04 May 2018

From: Breaking News

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

GDPR Weekly: Passing data to third parties

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

01 May 2018

From: Breaking News

Guild launches roadshow with aim to bolster independent agencies

The Guild of Property Professionals has launched a series of regional roadshows with a target of enhancing the success of independent...

01 May 2018

From: Breaking News

GDPR Weekly: Unsolicited emails and letters - what do you need to know?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

24 April 2018

From: Breaking News

GDPR Weekly: Legitimate interest for estate and letting agents

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

17 April 2018

From: Breaking News

Anti-money laundering and property: the government has upped the ante

The announcement that MPs will set up a Select Committee to probe the scale of money laundering in the UK property...

14 April 2018

From: Features

Capital Gains change could create “compliance nightmare” warns tax expert

A proposal by HMRC to speed up HMRC Capital Gains Tax payments for residential property sales could create a “compliance nightmare.” The...

13 April 2018

From: Breaking News

‘HMRC should work harder to get agents to abide by AML regulations’

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...

12 April 2018

From: Breaking News

GDPR Weekly: Can agents use 'soft opt-in'?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

10 April 2018

From: Breaking News

'Lack of clarity' concern over latest anti-money laundering rules

A technology company says that despite government attempts to eradicate money laundering in property transactions, agents and other industry professionals have been left...

06 April 2018

From: Breaking News

Average agency fine for AML non-compliance is £12,000

A survey suggests that the average fine incurred by estate agents for apparent non-compliance with anti-money laundering regulations is £11,842. Research by...

04 April 2018

From: Breaking News

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

Ombudsman scheme launches online training on CPRs for agents

The Property Ombudsman has launched an online training module which it describes as the first of its kind.  The interactive module -...

29 March 2018

From: Breaking News

PropTech products linked through suppliers' new strategic partnership

Industry suppliers Landmark Information and The ValPal Network have entered what they call “a strategic relationship” to provide the firms’ respective...

28 March 2018

From: Breaking News

OnTheMarket share price slides again - but that might mean nothing

The share price of OnTheMarket slipped again on Friday - down around five per cent on the day and ending at...

26 March 2018

From: Breaking News

GDPR Weekly: Investigating your role as a data controller

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

20 March 2018

From: Breaking News

Ombudsmen get ready to slug it out for dominance

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...

17 March 2018

From: Features

GDPR Weekly: The right to erasure and the right to be informed

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

13 March 2018

From: Breaking News

Property Jobs Today - all the moves from across the industry

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

12 March 2018

From: Breaking News

Countrywide reveals 'Back To Basics' plan for 2018 and scraps online service

The troubled Countrywide group has this morning revealed its recovery plan to get - in its words - ‘back to basics’...

08 March 2018

From: Breaking News

GDPR Weekly: Who should oversee your compliance?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

06 March 2018

From: Breaking News

Warning to agents that HMRC is on the warpath over Anti-Money Laundering

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...

05 March 2018

From: Breaking News

Japanese knotweed: what estate agents need to know

When it comes to property, ‘Japanese knotweed’ are the two words most homeowners and prospective buyers do not want to hear.  With...

03 March 2018

From: Features

New tool eases burden of agents' anti-money laundering compliance

The National Association of Estate Agents says a new tool just launched will make it easier for agent members to comply...

01 March 2018

From: Breaking News

GDPR Weekly: Exploring the requirements for personal data

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 February 2018

From: Breaking News

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

What do agents need to know about accepting payment in cryptocurrencies?

The UK property sector has been a hotbed for financial crime in recent years, with many criminals seeing it as an...

24 February 2018

From: Features

Building a new website for your agency: local vs specialist

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...

21 February 2018

From: Features

GDPR Weekly: Taking the first steps towards compliance

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

20 February 2018

From: Breaking News

Property Natter – Q & A with Isobel Thomson, NALS

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

10 February 2018

From: Features

Client Money Protection insurance: Protecting you and your clients

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

10 February 2018

From: Features

allAgents and agency group CIELA reignite disputes with Purplebricks

The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...

06 February 2018

From: Breaking News

Ten top tips for selling your business in 2018

What do you need to know if you are considering selling your sales or lettings business?  Here’s ten top tips to think...

24 January 2018

From: Features

Property Natter – the marketing trends to look out for in 2018

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

13 January 2018

From: Features

GDPR: new warning about data security, including job applications

There’s a new warning being issued for estate agents and all other businesses to ensure they are prepared for the General...

05 January 2018

From: Breaking News

Conveyancers fight back against 'errors' league table publication

The Society of Licensed Conveyancers says it is worried that HM Land Registry’s decision to publish details of apparent errors in...

03 January 2018

From: Breaking News

PropTech Today: 14 industry leaders give their  2018 predictions

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

03 January 2018

From: Breaking News

Exclusive: Independent agents’ group to fight ‘poor industry image’

The Charter for Independent Estate and Letting Agents has told Estate Agent Today that it WILL formally launch after all, in...

20 December 2017

From: Breaking News

Advertising watchdog slaps down House Raffle competition wording

The Advertising Standards Authority has told the organisers of a house raffle that they must not repeat a promotion because of...

13 December 2017

From: Breaking News

Carbon monoxide myths: what do letting agents need to know?

Landlords are being urged to step up and ensure that all rented properties and accommodation meet recent laws relating to carbon...

02 December 2017

From: Features

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

Anti-money laundering regulations – collaboration is key

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...

11 November 2017

From: Features

Agents facing biggest change in history of data protection regulation

A roadshow is being launched to help the industry tackle what is being described as “the biggest change to affect estate...

06 November 2017

From: Breaking News

Financial crime – are estate agents at risk?

The spread and sophistication of financial crime in the UK in recent years has been unprecedented.  Figures from UK Finance show that...

04 November 2017

From: Features

Guild agents to have ID cards indicating training credentials

The Guild of Property Professionals is to allow its associate members to have ID cards showing clients that they have passed...

31 October 2017

From: Breaking News

Estate agents’ commission – some common failings

The Estate Agent’s Act 1979 is rapidly approaching its 40th anniversary, yet still agents make mistakes and can all too easily...

28 October 2017

From: Features

Estate agents just aren't ready for GDPR legislation, lawyers warn

The UK estate agency and construction industries are not ready for the huge workload and responsibilities involved in the General Data...

19 October 2017

From: Breaking News

New 'speed sharing' format for agents' national conference

The upcoming national conference for the Relocation Agent Network is introducing an innovative format for part of its agenda - speed...

16 October 2017

From: Breaking News

Fee-fixing: CMA sets out what agencies can and cannot do and say

The Competition and Markets Authority has set out precisely what agents and other companies can and cannot do in the event...

10 October 2017

From: Breaking News

Warning: Don’t fall foul of competition rules after CMA fines

The decision by the Competition and Markets Authority (CMA) to fine five estate agents for engaging in a price fixing cartel has...

07 October 2017

From: Features

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Can estate management open doors for letting agents?

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

30 September 2017

From: Features

Vetting tenants to ensure they are all they seem

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

26 August 2017

From: Features

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Trustpilot and Woodford stay quiet on BBC's Purplebricks probes

Trustpilot, the review service quoted frequently by Purplebricks as evidence of its apparent popularity, is declining to comment on the adverse...

07 August 2017

From: Breaking News

Purplebricks told to slow growth and get its house in order by City analyst

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

03 August 2017

From: Breaking News

Agencies set up anti-money laundering and part-exchange services

The Guild of Professional Estate Agents and Fine & Country are offering agent members the option to have in-person reviews and...

03 August 2017

From: Breaking News

NAEA to stage anti-money laundering classes and trial new app

The National Association of Estate Agents is rolling out a series of masterclasses to prepare members for the European Fourth Anti-Money...

25 July 2017

From: Breaking News

New trade group wants agents to display 'seal of integrity'

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...

21 July 2017

From: Breaking News

Are the professional bodies singing with one voice?

As an agency business, how much are you spending on professional body memberships? Perhaps it’s time to question how much you...

08 July 2017

From: Features

Typical agent light years behind money launderers, security expert says

Estate agents complying with new anti-money laundering regulations introduced this week are unlikely to avoid falling foul of terrorists and criminal...

27 June 2017

From: Breaking News

Guild training programme approved by Trading Standards

Independent estate agency network The Guild of Property Professionals has announced that its training scheme has been given formal approval. The Associate...

12 June 2017

From: Breaking News

Property Natter: Q & A with Charlie Wright, CIELA

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

10 June 2017

From: Features

Countrywide announces further changes to senior leadership team

The UK's largest estate agency has announced a series of internal promotions, bolstering its senior leadership team. Yesterday evening Countrywide confirmed that...

08 June 2017

From: Breaking News

New property search engine seeks investment from agents

A controversial new search engine claiming to be in the later stages of development is seeking investment from estate agents, corporates...

13 April 2017

From: Breaking News

Mortgage market review

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

08 April 2017

From: Features

New conveyancing software shows agents' and vendors' information

A software platform offering a hybrid conveyancing and compliance service to agents has been launched following 12 months of testing with...

21 March 2017

From: Breaking News

Why ‘let only’ has been given the last rites

Dust off your black tie and grab a tissue as we’re entering a period of mourning. It’s a bold claim, but...

18 March 2017

From: Features

Why estate agents need to take compliance seriously

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...

14 March 2017

From: Sponsored Content

Independent agents' group turns its attention to Trustpilot

The fledgling group of independent agents which has already launched attacks on online agency operators in general and Purplebricks in particular...

01 March 2017

From: Breaking News

Online operators in firing line of independent agents' group

The Charter for Independent Estate and Letting Agents, which is to be set up formally from next week, has set out...

20 February 2017

From: Breaking News

Christopher Merriman, Land and Planning Director at Intro Crowd

What does it say on your business card? Christopher Merriman, Land and Planning Director at Intro Crowd Who are Intro Crowd? Intro...

10 February 2017

From: 60 Second Interview

 Opportunity for letting agents as landlords struggle with new law

Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...

30 January 2017

From: Sponsored Content

Compliance update: Council Tax liability – Tenancy agreements

In a recent landmark Council Tax case, the Court of Appeal (Leeds City Council V Broadley 2016) upheld that the use...

07 January 2017

From: Features

Zoopla and OTM give their response to Rightmove portal juggling change

Zoopla and OnTheMarket have given their first reactions to Rightmove's portal juggling extension of its property re-listing deadline from two weeks to...

14 December 2016

From: Breaking News

Compliance update: Immigration Act 2016

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016.    The soundbite...

09 December 2016

From: Features

Autumn Statement: reaction and what’s next for us?

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

26 November 2016

From: Features

Rajeev Nayyar, FixFlo Managing Director

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...

15 November 2016

From: 60 Second Interview

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Watchdog explains why agency complaints 'informally resolved'

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...

13 October 2016

From: Breaking News

Nick Dyoss, Group Business Development Director, SearchFlow

Who are you? Nick Dyoss, Group Business Development Director, SearchFlow, property intelligence specialists You have a high profile within the conveyancing search industry,...

26 September 2016

From: 60 Second Interview

RICS to expel agent exposed in Channel 4 documentary

The Royal Institution of Chartered Surveyors (RICS) is to expel an estate agent for breaking several of its membership rules.  Dion Beard,...

14 September 2016

From: Breaking News

Conveyancers reject government stance on leasehold sales reform

The Conveyancing Association says it is continuing to campaign to reform the leasehold transaction process, despite the government saying there is...

02 September 2016

From: Breaking News

How can we encourage closer collaboration between estate agents and solicitors?

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

01 September 2016

From: Sponsored Content

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Perception is nine tenths of the law

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

11 August 2016

From: Sponsored Content

Electronic signatures receive approval from Law Society

The Law Society of England and Wales have moved to clarify the legal position of electronic signature and have endorsed their...

01 August 2016

From: Sponsored Content

Money laundering back on the agenda in government

After all the recent Whitehall upheaval we can perhaps get back to business; and first item on the agenda seems to...

21 July 2016

From: Sponsored Content

CMA says agents' cartel fine of £735,000 was comparatively small

A fine of £735,000 imposed on an association of estate and letting agents and a local newspaper publisher has been described...

18 July 2016

From: Breaking News

Estate agents: compliance quiz shows a few industry own goals...

A month ago we ran a quiz compiled by compliance training expert David Beaumont - and the results do not make...

15 July 2016

From: Breaking News

ETSOS Respond to Government’s anticipated “Call for Evidence” on improving the conveyancing process

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

06 July 2016

From: Sponsored Content

Compliance service sets up free hotline for valuation tool agents

The Property Professionals Support Centre, set up earlier this year to provide compliance advice and training, has launched a free compliance...

30 June 2016

From: Breaking News

Money laundering due diligence: traditional checks vs electronic checks

This debate has been running for some time, but it tends to be the online providers of electronic checks that put...

24 June 2016

From: Features

How do you comply with money laundering regulations?

A fair amount of scaremongering has been going on when it comes to money laundering checks, with the eye-watering fines issued...

14 June 2016

From: Sponsored Content

The Euros are here - try this quiz to see if you're agency is on the ball!

The long-awaited Euro 2016 tournament is here at last and to mark the event, compliance training expert David Beaumont - a...

10 June 2016

From: Breaking News

LonRes and Eversheds launch anti-money laundering service for agents

London transaction data company LonRes and law firm Eversheads are launching an agent-to-agent anti money laundering compliance service for LonRes subscribers.  The...

07 June 2016

From: Breaking News

Property advertising complaints up 10% since 2014, says ASA

Complaints made against adverts issued by property firms have increased by 10% in the last year. The Advertising Standards Authority (ASA) reports...

26 May 2016

From: Breaking News

Time to stick it up: Agents still not complying with transparency law

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

20 May 2016

From: Features

Portal juggling: now the public start passing complaints to NTSEAT

A member of the public has submitted a complaint on portal juggling to the National Trading Standards Estate Agency Team following...

16 May 2016

From: Breaking News

Money laundering ID – what to do when acting for private individuals

Conducting Customer Due Diligence on clients and beneficial owners is a requirement for all estate agents.   The articles in this series...

06 May 2016

From: Features

Money laundering customer due diligence: Beneficial owners

Straightforward money laundering customer due diligence (CDD) is a worry for agents, but then also having to identify beneficial owners and...

23 April 2016

From: Features

Money laundering customer due diligence on buyers – is it an obligation?

There is a substantial amount of misunderstanding over this question, which needs clarifying.   In general terms, the Money Laundering Regulations require...

01 April 2016

From: Features

Money laundering obligations – Who do they apply to?

There is widespread misunderstanding within agency concerning money laundering obligations.  The first thing to note is that contrary to popular belief the...

18 March 2016

From: Features

It's not all doom and gloom, says agent who won money laundering appeal

The firm which this week announced it had won a landmark money laundering appeal case says it's not all doom and...

16 March 2016

From: Breaking News

Tightening up money laundering obligations is a really bad idea

Money laundering compliance is the hot topic at the moment, with various organisations making statements about the need to change and...

04 March 2016

From: Features

Agents' boards: no more gentle reminders threat by authority

A local authority has written to all known estate and letting agents in its area criticising those who have allegedly broken...

02 March 2016

From: Breaking News

Conveyancers want to cut delays - by getting estate agents on a course

The Conveyancing Association is launching a training course for estate agents, as the debate swirls over whether a shortage of conveyancers...

24 February 2016

From: Breaking News

Search company backs regulatory board in criticism of very poor councils

Conveyancing search company SearchFlow has joined the attack on councils which are slow at conducting searches and threaten to delay transactions. Yesterday...

16 February 2016

From: Breaking News

Regulator slams councils for very poor searches that delay transactions

A body that regulates property searches has criticised some councils for providing “very poor service” which delays transactions. The Property Codes Compliance...

15 February 2016

From: Breaking News

SearchFlow unveils new brand identity and brings further innovative conveyancing search solutions

SearchFlow’s rebrand and positioning as the specialist in ‘property intelligence’ is a response to new technological advancements and the changing market...

21 January 2016

From: Sponsored Content

Maud Rousseau, Searchflow Group Marketing and Communications Director

This week, SearchFlow launches it new brand. Group Marketing and Communications Director, Maud Rousseau discusses the ethos behind the new brand...

21 January 2016

From: 60 Second Interview

Senior compliance experts and agency trainers launch new service

Four well-known figures in the worlds of compliance and agency training have joined forces to launch the Property Professionals Support Centre. PPSC...

11 January 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Could you be risking a fine?

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...

18 December 2015

From: Features

Customer Due Diligence for the Property Sector

“Estate Agents have been highlighted by the Serious Organised Crime Agency (SOCA) as under reporting relative to their vulnerability to money...

03 December 2015

From: Sponsored Content

Time to rebrand: lettings experts, not agents

Negativity. There’s a lot of it about in the lettings industry right now. Where you might see barriers, hurdles and more...

20 November 2015

From: Features

We need to make sure that lettings isn’t viewed as an industry of 'rogues'

Headlines across the lettings industry often focus on the behaviour of ‘rogue’ landlords – those that are slow to become compliant...

30 October 2015

From: Features

Agents' fees: CMA and TPO collaborate on new guidance to agents

The Property Ombudsman and the Competition and Markets Authority have prepared a supplementary guidance note to help agents ensure compliance with the Competition Act.  The...

14 October 2015

From: Breaking News

Money laundering: RICS wants higher standards and self-regulation

The Royal Institution of Chartered Surveyors says it wants to see 'minimum competency' requirements for sales and letting agents to handle...

28 September 2015

From: Breaking News

Sheffield: an example of how a local authority can enforce compliance

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

25 September 2015

From: Features

New Trading Standards 'toolkit' to beef up policing of estate agents

A new ‘enforcement toolkit’ has been designed to assist local authority trading standards teams beef up its policing of local estate...

08 September 2015

From: Breaking News

Key appointment at e.surv

Chartered surveying firm e.surv has announced the appointment of a new corporate governance director. Beginning in September, Paul Collins will  be responsible...

25 August 2015

From: Breaking News

Agency rapped again over data protection

An estate agent that reportedly left a client’s passport and tax information in the street over 18 months ago has been...

27 July 2015

From: Breaking News

HomeOwners’ Alliance – an organisation to watch

There is a very interesting but easily-overlooked piece of information at the end of the National Trading Standards Estate Agent Team’s...

17 July 2015

From: Features

HMRC making anti-money laundering spot checks on agents

The National Association of Estate Agents says HMRC have been making unscheduled visits to individual agency offices to check on their...

19 June 2015

From: Breaking News

Watchdog dismisses complaint against agency using Rightmove data

The Advertising Standards Authority has given its backing to an estate agency using Rightmove data to claim it had the most...

11 June 2015

From: Breaking News

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...

29 May 2015

From: Features

ASA investigating complaints about online agents' VAT

The managing director of Hatched online agency is accusing Purplebricks, eMoov, Tepilo and House Network of advertising their rates exclusive of...

19 May 2015

From: Breaking News

“Insanity is doing the same thing over and over again and expecting different results” – Albert Einstein

The UK property industry has spent 4 years in an economic maelstrom. We came to this before anyone else in the...

22 April 2015

From: Sponsored Content

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