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Industry survey launched to encourage agent and conveyancer collaboration

Property blockchain network Coadjute has launched a research project to identify ways estate agents and conveyancers can improve their working relationship.

It follows last month’s landmark ESTAS Forum, sponsored by Coadjute, which brought together both sectors to explore industry issues that united and divide the professions.

Property professional are now being asked to complete a six minute online survey on how they think estate agents and conveyancers can work together better.


The responses are anonymous and aim to understand more about what can be done to improve the industry.

The online survey closes on 7 May.

Respondents will also be entered into a draw to win one of three £75 Amazon gift cards.

Coadjute said in a statement: “The UK property industry is made up of highly experienced and talented individuals working hard to get the best possible outcomes for their clients. 
“This report is about challenging perceptions and identifying new synergies in order to build connections through trust to achieve a common goal, which is critical for sustained growth.”

The research is also being supported by The Guild of Property Professionals and the Bold Legal Group.

Paul Offley, compliance officer at The Guild of Property Professionals, said: “This is all about how two professional bodies can work together to reduce delays and the number of transaction fall throughs, which cost buyers and seller money, while potentially damaging the reputation of the agent. 

“If agents and conveyancers work together, it is possible to reduce the time it takes between the offer being accepted and the exchange of contracts.

“In most cases, the client, the agent and the conveyancer have one goal in mind, a safe, stress free, quick transaction. Pulling together will achieve all of these much easier than pulling each other apart.”

Rob Hailstone, chief executive of the Bold Legal Group, added: “The relationship between estate agents and conveyancers is, in many cases, getting even more fractious than it has been. 

“It may be that after the end of 2021 most property professionals were somewhat ‘burnt out’, and that patience on both sides had worn thinner than ever before. 

“With market conditions likely to change, and with the introduction of more material information upfront, that needs addressing.

“Common sense dictates that if agents and conveyancers are pulling together, rather than pulling apart, transactions will progress to exchange and completion quicker.

“Completing the Coadjute survey is worth a few minutes of everyone’s time. You never know, the results of the survey might throw up a few practical things that can be implemented very quickly and very easily.”


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