Archive

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

New research from Propertymark suggests a typical fall through costs an agent £4,123.  The association says that if the stamp duty holiday...

Propertymark has named a veteran industry figure as interim chief executive - and says it has a "new strategy." Nathan Emerson has some...

Propertymark - still reeling over two senior resignations in less than a week - says its lobbying sessions with politicians are...

When it comes to communications, Propertymark could do with a lot fewer confidentiality agreements and a lot more transparency. And I...

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

Propertymark has slammed government energy efficiency proposals as being “unrealistic, too simplistic and could deter people from moving home.” A formal consultation...

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

An announcement from Propertymark this afternoon says: The Board of Propertymark has accepted the resignation of its CEO, Tim Balcon. Following four...

The new chief executive of Propertymark has declined to answer questions relating to the resignation of the NAEA president only half...

Mystery over the unusual nature of the resignation of the NAEA President, announced last weekend, has deepened in the past 24...

An agent is challenging the insurer Hiscox over its interpretation of whether to honour a Business Interruption Insurance policy. A standard letter...

NAEA Propertymark President Kirsty Finney has quit just six months into her year in office. An email was sent to the association's members...

Agents and a wide range of property experts have demanded yet more government funds to end the cladding crisis that is...

Propertymark’s qualifications division says it’s seen a 30 per cent rise in apprenticeship registrations since the start of this year. In a...

A 10-point ’must have’ list of demands for Chancellor Rishi Sunak’s Budget on March 3 has been issued by NAEA Propertymark. It’s...

REACH, a programme encouraging start-ups in the property world, has released a list of UK companies that will feature in its...

The government is keeping everyone guessing about the stamp duty holiday but one comment by a senior minister suggests movement towards a...

Almost a year ago the government announced that estate and lettings agencies were to be included in the business rates relief...

The new chief executive of Propertymark, now combining five agency trade bodies including the NAEA and ARLA, has no experience at...

A large majority of estate agents fear a surge in 'failed sales’ as the stamp duty holiday cliff edge gets ever-closer. The latest National...

Just as the new chief executive of Propertymark holds interviews across the industry, so The Guild of Property Professionals is coming out...

Propertymark, combining both the National Association of Estate Agents and the Association of Residential Letting Agents, claims to speak for the...

A PropTech company has won a grant for a project to improve ID verification in the buying and selling process, via...

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

Propertymark is the only agency trade body with sufficient influence on, and links with, government to achieve major gains for the...

Countrywide and Foxtons have thrown their weight behind an idea to identify every single UK residential property with a unique number. The...

Millions of leaseholders will be given the right to extend their lease by a maximum term of 990 years at zero...

Agents are sharply split over how they should operate during the current phase of the Coronavirus crisis.  In a poll of almost...

Agents and the housing market in England are still in business even during the third national lockdown which begins on Wednesday and...

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

Here’s hoping you managed to have as good a Christmas and New Year as Covid rules allowed. Journalism in early January is...

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...

The Westminster government has published extensive guidance on the operation of the new Tier 4 Coronavirus restrictions in England. This includes a...

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...

Agents and property experts have reacted angrily to the government's refusal to extend the stamp duty holiday. The government has told campaigners that...

NAEA Propertymark has written to the Scottish Government demanding it extend the current Land and Buildings Transaction Tax holiday - the...

A petition has been launched demanding a stamp duty holiday extension. The online petition is the idea of Jonathan Steel - a layperson...

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

Mark Hayward, who was scheduled to retire at the end of this month, is to stay on at NAEA Propertymark as...

NAEA Propertymark has renewed its warning that a cliff-edge threatens housing market stability as the stamp duty holiday ends. The organisation’s outgoing chief...

So, we’re back to where we were in the spring, more or less. England is in a national lockdown again to...

Propertymark is in touch with the government to see how the new Tier structure being introduced on December 3 will affect...

The agency industry’s new leaders for the coming year have expressed strong support for reform recommendations promoted by the Regulation of...

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...

With a new President elected and the old one reluctant to move out, this is a good time to see how...

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

A leading firm of conveyancers will this week tell new clients that their property purchases are likely to miss the stamp...

The government has unveiled the public health regulations which will underpin the second national lockdown in England - and the exemptions...

A leading board member of NAEA Propertymark warns a small number of rogue agents continue to flout anti-money laundering regulations - and...

There’s one key takeaway for agents from the weekend’s announcements on the next England-wide lockdown - the housing market is staying...

“I’ve got 47 years of experience as an agent. Do I still have to get a qualification?” asked one attendee at...

The housing market’s recovery will be threatened with drastic consequences for buyers and sellers if the stamp duty holiday isn’t extended beyond...

The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...

Chancellor Rishi Sunak has been told to avoid a stamp duty holiday cliff-edge next March at any price - because it...

David Cox is joining Rightmove next week in a dramatic return to the industry. Cox left the ARLA Propertymark in late July after...

A progress report on the Regulation of Property Agents recommendations will be made today by a key RoPA committee member, Mark...

Staying on top of the numbers and figures in a constantly changing industry can be stressful. Changing property prices can be...

The outgoing chief executive of the National Association of Estate Agents is warning that the sales system continues to struggle with...

They’ve got it covered - the charitable arm of Propertymark is offering free face coverings to member agents. The Arbon Trust is...

The National Association of Estate Agents wants the government to initiate a mortgage guarantee scheme to encourage more 95 per cent...

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

Propertymark has teamed up with an employment and health and safety specialist to establish a service for member agents with Coronavirus-related...

Data from NAEA Propertymark shows that in August, some 13 per cent of properties sold for more than the original asking...

Hello and at the start of another working week, welcome to our regular jobs slot announcing who’s moving where within the...

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...

Propertymark, which will from later this year combine both the National Association of Estate Agents and the Association of Residential Letting...

NAEA Propertymark has written a letter to Housing Minister Christopher Pincher, asking what measures the government is taking to get more...

As many in the industry will know, Ian Westerling passed away last week at the age of 51: he was a...

The National Association of Estate Agents is inviting members to join a panel reviewing new PropTech produced as a result of...

NAEA Propertymark has thrown its weight behind a Competitions and Markets Authority investigation into whether consumer protection law has been broken...

It’s no surprise the mainstream news remains dominated by coronavirus - not so much the actual effect of it right now,...

The new president of NAEA Propertymark says one of her key objectives for the year ahead is to prepare the industry...

If yet more proof were needed of the housing boom this summer, NAEA Propertymark says its sales agreed data suggests a...

Hello and welcome to the latest edition of PJT, the industry’s summary of new movers. Of course many agencies are reassessing their...

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...

Following the easing of lockdown restrictions on England’s property market in May, NAEA Propertymark reported a sharp increase in business for...

Do you want to run the newly-merged Propertymark, embracing both the National Association of Estate Agents and the Association of Residential Letting...

The housing market is still booming according to data released by the National Association of Estate Agents Propertymark - although the...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

New guidance on face coverings for agents working in branches, and for those dealing directly with visitors, was issued last evening. A statement...

NAEA Propertymark is calling on agents to show “greater diligence” when dealing with Russian buyers, in the light of the report...

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

Propertymark is working with an organisation called the Domestic Abuse Housing Alliance to inform agents how to sport signs and respond...

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

More than 24 hours after the government's announcement about the compulsory wearing of facemasks by shoppers in England, and there is...

Wearing a face covering in shops and supermarkets is to be made mandatory in England.  Anyone failing to comply with the order...

NAEA Propertymark is partnering with a service called REACH UK, to promote selected PropTech start ups to agents who may need...

The latest guidance from the government on the next phase of the HS2 high-speed railway confirms the previous demand that vendors...

Government guidelines regarding future Leicester-style local lockdowns suggest that branches can remain open and viewings can continue. However auction houses must shut. So...

The Black Lives Matter debate has reached the property industry with some agents dropping the term ‘Master bedroom’ from descriptions. The Times...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

The chief executive of the National Association of Estate Agents, Mark Hayward, is to retire at the end of this year.  The...

Propertymark is calling in the government for agents to be trained in the use of software operating the Unique Property Reference...

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

The return of non-essential businesses to lockdown in Leicester as a result of a localised spike in Coronavirus cases is a...

The recommendations to regulate and train the estate agency industry put forward a year ago remain on the Housing Secretary’s desk...

Few figures for the housing market can be truly representative in the current circumstances but NAEA Propertymark’s latest snapshot is showing...

The devolved government in Wales - where the housing market is still officially closed - has urged agents to report rivals...

The housing market in Northern Ireland is resuming on Monday after its lockdown because of the Coronavirus crisis. Arlene Foster, first minister...

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

NAEA Propertymark is advising agents to continue measures to allow them to operate if a second wave of Coronavirus hits later...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

Housing Secretary Robert Jenrick is expected to announce tomorrow that the housing market in England can resume with estate and letting...

The chief executive of NAEA Propertymark says he expects specific government guidance later this week for estate agents to return to...

There’s been a surge in buyers wanting to view properties - but agents must sit on their hands and wait for...

Details being presented to Parliament today may include information on how agents can return to work in some sort of ‘new normal.’ A 50...

There’s been a furious response to the agent who appears to have breached government rules by opening his branch to the...

NAEA Propertymark has made a series of demands on the government in the light of the Coronavirus crisis.  In a formal written...

“A lot of people have learned that they can work at home, or that there’s other methods of conducting their business......

Housing minister Chris Pincher is drawing up guidelines which could allow agents to return to something like normal working in the near...

NAEA Propertymark has today launched a campaign for the government to introduce what it calls a Property Sector Support Package. This would...

The company at the centre of a controversy over estate agents’ business interruption insurance says its core package does NOT cover...

The National Association of Estate Agents is urging its members to use the lockdown as an opportunity to train on its...

If it’s really the case that estate agents’ offices could be in the category of High Street premises first allowed to...

Hello, and welcome to Wednesday’s guidance and advice for agents and suppliers trying to find a way through the current crisis. If...

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...

Working from home is something of a leveller right now, applying to people in the capital and in the sticks, but...

The government has amended the eligibility criteria and will allow some agents' commission payments to be included in claims for Furloughed...

The NAEA and ARLA have jointly written to the government asking it to include agents’ commission in its plans to help those financially...

Estate and lettings agencies that have closed temporarily as a result of the Coronavirus lockdown are to be to exempted from...

Propertymark has been told the agents should shut their offices immediately - they are not “essential businesses” under the new Coronavirus...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

Hello and welcome to today’s Conquering Corona, a service we’re running to share official guidance and agents’ advice in a bid...

There is no doubt that the BBC News article in early February caused something of a stir within the Deposit Free...

Training operator The Able Agent is to include a module on the Modern Method of Auction in its future programme.  Charlotte Jeffry-Campbell,...

The National Association of Estate Agents has announced that it’s to offer US PropTech solutions to UK agents. The REACH programme has...

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

The government has dismissed a request from the NAEA and ARLA Propertymark to review business rates for agency offices on High...

As residential sales and lettings professionals we are conditioned to adapt to change, it’s the nature of the profession. However, developments...

The new housing minister is Christopher Pincher, who for the past decade has been Conservative MP for Tamworth having had a...

The government has been told that raising the stamp duty threshold would both trigger more house moves, and bring the tax...

Well-known outsourced communications service Moneypenny has become an official industry partner to Propertymark, and its NAEA, ARLA and NAVA trade bodies.  Combined...

'It's a recipe, not a menu' is a mantra championed by a host of Keller Williams' millionaire estate agents. But what are...

The NAEA and ARLA have written a joint letter to government on the impact of business rates on High Street agency...

The annual conference of the National Association of Estate Agents takes place on February 27 - the date when the future...

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

There are reasons to be optimistic that a majority government will improve the housing market, simply by ending political and economic...

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

The Council of Property Search Organisations has named three industry figures as members of its newly-formed compliance committee, set to regulate...

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

Everyone thought John Bercow was short. It probably didn’t help that I was on stage just before him. 5ft 6 versus...

There’s been a new warning to estate agents to check they are fully compliant with GDPR regulations following a European case...

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

It’s beginning to look a lot like…we’re running a very popular service for agents, as we’ve been inundated with more fund-raising...

Last winter, Agents Giving had a fantastic response to our Winter Coat Drive, which saw the collection of more than 1,500...

Mark Bentley, the immediate past president of the National Association of Estate Agents, has become the highest profile agent yet to...

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

It’s that time again, with the clocks going back an hour to mark the start of slightly brighter mornings and significantly...

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

Last week we covered a story, broken by The Times, about a new website allowing users to discover the air quality...

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

With Boris Johnson winning the Conservative leadership election and becoming Prime Minister, he has spent his first few days in office...

When an industry disruptor enters a marketplace the impact on existing operators can be significant. It has been seen most notably...

The National Association of Estate Agents says that  both demand and particularly supply have dipped in the past month - but...

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

Hello and welcome to this latest edition of PJT, your Monday catch-up on all the key appointments news in the industry. Please...

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

Nomination for the Propertymark Qualifications Awards 2019 are now open - and they present a chance to celebrate colleagues or employers...

ARLA and NAEA Propertymark have announced their top teams for the year ahead - and on the estate agency side, the...

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

NAEA and ARLA Propertymark have launched an initiative called Propertymark Inspire to promote training and compliance awareness amongst agents.  A statement says the...

The number of sales agreed per branch has increased for the first time this year, rising from an average of seven...

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

OnTheMarket has stepped up its attack on Rightmove with a stridently-worded email to agents explaining how a drop in leads from...

A working party of NAEA Propertymark is to conduct a pilot of a new Property Information Questionnaire - part of a...

OnTheMarket will be “blanketing the commercial radio landscape” as well as engaging in sports and agency industry sponsorship programmes over the...

Data from NAEA Propertymark suggests there were 20 per cent fewer buyers in January this year than in the same month...

The head of an online agency has accused the National Association of Estate Agents’ conference of being “a sea of old...

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...

It is something of an understatement to say that we are in challenging times. BREXIT is unresolved and we wait with...

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

The introduction of the Propertymark brand as a ‘consumer friendly’ umbrella name for a series of trade bodies has been a...

Hello and welcome to another Agents Do Charity, our round-up of great work done by our industry to raise funds for...

Last week, the first of a new kind of industry event took place; an open debate between agents and PropTech suppliers. Strong...

Today’s long-awaited debate staged by fledgling PropTech platform Best Agent will address the issue of how the agency industry can most...

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...

Almost all buyers of new build houses who purchased a leasehold regret doing so, and the vast majority say they definitely wouldn't...

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...

Following a break for last week's final Bank Holiday before Christmas, we're back with a bumper edition of Property Jobs Today. We're...

Property sellers have been on the back foot over the slow summer period, according to the latest report from NAEA Propertymark....

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

A recent holiday in the US gave me an opportunity to catch up with property news over there - and surprisingly,...

Hello and welcome to this week’s Agents Do Charity - and just because it’s half term, don’t think the industry has...

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

The housing market has swung back in favour of property sellers, according to the latest data from estate agents. NAEA Propertymark's Housing...

To demonstrate the lengths some buyers will go to make sure their offer is accepted, NAEA Propertymark has asked its agent...

Welcome back to Property Jobs Today - EAT's weekly roundup of all the big moves going on in our industry. If you...

Agents and representatives from other property sectors have reacted enthusiastically to proposals to professionalise the industry. As we reported yesterday, the government...

Welcome to another edition of Agents Do Charity, the weekly round-up of fund-raising from across our industry. With spring looking like it’s...

The Property Ombudsman has launched an online training module which it describes as the first of its kind.  The interactive module -...

The National Association of Estate Agents says a new tool just launched will make it easier for agent members to comply...

NAEA Propertymark is to introduce bursaries designed to support novice staff deemed to be showing exceptional potential to attend the association’s...

What a year it’s been! Back in 2016 we had Brexit, a new prime minister, Donald Trump’s election, and so when...

No fewer than 85 per cent of properties sold for less than the asking price in November, the highest seen since...

The latest market snapshot from the National Association of Estate Agents suggests that the proportion of sales made to first time...

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

Earlier this week, Chancellor Philip Hammond delivered the Autumn Budget with a strong focus on housing.  The decision to cut stamp duty...

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday.  Despite...

A survey conducted by the National Association of Estate Agents reveals that 79 per cent of agents regard the current home-buying...

There has been a wide range of views from trade bodies and individual agents on the government’s surprise ‘call for evidence’...

The National Association of Estate Agents is telling members to delete a spam email purporting to have been sent by the...

Stamp duty reform lies at the heart of the submission by the National Association of Estate Agents ahead of next month’s...

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

Chris Wood - the Cornish estate agent who unsuccessfully attempted to get on the ballot paper as a candidate for NAEA...

The Royal Institution of Chartered Surveyors has launched a comprehensive guide to what it calls “the responsibilities of residential property agents...

Today sees the launch of ARLA and NAEA Propertymark's first national television advertisement. The ad is intended to highlight the importance of...

Stock levels for estate agents at the height of summer were their lowest for at least 15 years according to the...

Installing solar panels on your home makes no difference to how much it’s worth, according to two thirds of estate agents.     Research...

The latest figures from NAEA Propertymark suggest that the market is bouncing back after its hiatus during the General Election and...

The National Association of Estate Agents is rolling out a series of masterclasses to prepare members for the European Fourth Anti-Money...

Few things provoke argument within the industry more than the online v traditional agency debate - and within that debate, nothing...

Our recent roundtable on the government’s proposed ban on tenant fees generated 10 tips for growing your business. Since then, we’ve been...

Industry trade bodies NAEA and ARLA Propertymark have announced the appointment of their new presidents. At an AGM on Friday, Katie Griffin...

A network of almost 80 independent estate agency offices has launched what it calls a hard-hitting campaign against 'internet-based call centre...

Theresa May’s call for a snap general election on June 8 took many by surprise. But estate agents have been broadly...

The founder of the trade group seeking to represent independent agencies says he hopes the National Association of Estate Agents considers...

Estate agents' listings may soon include compulsory information on a location's air quality, the chief executive of NAEA Propertymark, Mark Hayward,...

It’s that time of year again – peak conference/event season. And, while Brexit and a shock snap general election are dominating...

The aftermath of Easter and shock announcement of a snap General Election have done little to stop the industry making plenty...

Estate agents have been broadly supportive of the decision by Prime Minister Theresa May to push for a snap General Election...

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

The National Association of Estate Agents has thrown its weight behind a government move to create a register of overseas companies...

The National Association of Estate Agents says the number of sales agreed rose to a 10 year high in February. The NAEA...

Propertymark, the new brand umbrella for the National Association of Estate Agents and the Association of Residential Letting Agents, is to...

One thing that can be guaranteed in the property world each year is a range of conferences and awards dinners. Very...

The average number of prospective buyers registered in each branch in January was 425, a 10 per cent rise from December...

Housing minister Gavin Barwell has told the NAEA conference that there is no quick fix for the country’s housing shortage -...

The National Association of Estate Agents is rebranding to Propertymark NAEA and the Association of Residential Letting Agents is to be...