In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...
Archive

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...
20 February 2021
From: Features

The government has given details of two new taxes to provide funds to address the cladding problem on high rise tower blocks...
11 February 2021
From: Breaking News

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....
27 January 2021
From: Features

Estate agency offices in Wales with five or more staff will have to carry out a Coronavirus risk assessment under new...
18 January 2021
From: Breaking News

In the not-too-distant future, it will be possible to order a driverless car to collect you and then drive you to...
13 January 2021
From: Features

Countrywide and Foxtons have thrown their weight behind an idea to identify every single UK residential property with a unique number. The...
13 January 2021
From: Breaking News

Leading leasehold experts have sharply criticised the much-hyped reforms announced by the government last week. The Leasehold Group of Companies - formerly led by...
11 January 2021
From: Breaking News
02 January 2021
From: Features

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...
24 December 2020
From: Breaking News

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...
19 December 2020
From: Features
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This is a time of year when many people consider buying a pet as a present but for the millions of...
16 December 2020
From: Features

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...
12 December 2020
From: Features

The Homes Act requires landlords to consider whether their tenants' indoor air is safe. Five key air contaminants are listed in...
12 December 2020
From: Features

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...
19 November 2020
From: Breaking News

As lockdown – Season 2, the sequel no one asked for – gets underway in England, landlords, tenants and agents will...
10 November 2020
From: Sponsored Content

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...
07 November 2020
From: Features

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...
05 November 2020
From: PropTech & Innovation

Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...
31 October 2020
From: Features

The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...
29 October 2020
From: Breaking News

David Cox is joining Rightmove next week in a dramatic return to the industry. Cox left the ARLA Propertymark in late July after...
28 October 2020
From: Breaking News

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...
27 October 2020
From: Legislation & Compliance

In recent years, the extent and role of the private rented sector (PRS) in the housing market has seen significant changes. The...
24 October 2020
From: Features

Book review by Graham Norwood, editor of Estate Agent Today, Letting Agent Today and Landlord Today. If a letting agent wants to...
17 October 2020
From: Features

In early September, mio achieved an industry first with the release of the mio chain view API. Now, all the parties...
10 October 2020
From: Features

A security company says it is “disappointing” the estate agency industry is only around 55 per cent through preparations to cope...
09 October 2020
From: Breaking News

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...
05 October 2020
From: Breaking News

We all know what the problem is, but what’s the solution? The problem is that landlords, thinking they offer a valuable service...
03 October 2020
From: Features

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 have been in place for several months now. While letting...
03 October 2020
From: Features

As the review of the recommendations of the Regulation of Property Agents Working Group continues, Emily Hawthorne, mio Account Manager and...
01 October 2020
From: Sponsored Content
Are agents swimming upstream against the Electrical Safety Regulations? 3 months on from the introduction of the ‘Electrical Safety Standards in the...
29 September 2020
From: Sponsored Content

Propertymark, which will from later this year combine both the National Association of Estate Agents and the Association of Residential Letting...
24 September 2020
From: Breaking News

Prime Minister Boris Johnson has announced that all retail staff will be obliged to wear masks when working - and it's now...
22 September 2020
From: Breaking News

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...
19 September 2020
From: Features

The Financial Conduct Authority (FCA) has been criticised for its lack of enforcement of anti-money laundering (AML) legislation so far in...
18 September 2020
From: Breaking News

The government has published draft legislation giving further details on the two per cent stamp duty surcharge on non-residents purchasing residential...
10 September 2020
From: Breaking News

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...
09 September 2020
From: Features

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...
26 August 2020
From: Features

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...
22 August 2020
From: Features

If anyone thought the days of Purplebricks bosses making millions were in the past, think again. The chief executive and chief finance...
18 August 2020
From: Breaking News

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...
15 August 2020
From: Features

House raffles and similar competitions have become mired in controversy in recent years, thanks to some of them failing to abide by...
06 August 2020
From: Breaking News

A law practice says HM Revenue & Customs is launching a probe into companies that have allegedly abused the Coronavirus furlough...
04 August 2020
From: Breaking News

A vendor who suffered a fall-through on the sale of his five bedroom home in West Yorkshire is now trying to...
28 July 2020
From: Breaking News

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...
20 July 2020
From: Breaking News

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...
15 July 2020
From: Features

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...
04 July 2020
From: Features

Estate agents facing crippling running costs as the wider impacts of the Coronavirus crisis hit home may benefit, at least in...
25 June 2020
From: Breaking News

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...
13 June 2020
From: Features

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...
30 May 2020
From: Features

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...
26 May 2020
From: 60 Second Interview
Letting agents up and down the country have undoubtedly felt the financial strain added by the outbreak of COVID19. Whilst this will continue,...
26 May 2020
From: Sponsored Content

In these unprecedented times, Tenancy Deposit Scheme (TDS) aims to reassure letting agents, landlords and tenants on any legislative changes, relating...
06 May 2020
From: Features

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...
14 April 2020
From: Breaking News

Former housing minister Alok Sharma has revealed new measures to allow agencies and other businesses to avoid insolvency during the virus...
30 March 2020
From: Breaking News

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...
24 March 2020
From: Breaking News

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...
19 March 2020
From: Breaking News

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...
18 March 2020
From: Breaking News

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...
12 March 2020
From: 60 Second Interview

Your business may be growing quicker than you could ever imagine which is great when it comes to raising brand awareness....
11 March 2020
From: Features

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...
04 March 2020
From: Features

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...
28 February 2020
From: Breaking News

Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...
22 February 2020
From: Features

As residential sales and lettings professionals we are conditioned to adapt to change, it’s the nature of the profession. However, developments...
15 February 2020
From: Features

Who are you and what does it say on your business card? Joanne (Jo) Tattum. Channel Manager - Property What is Moneypenny and...
14 February 2020
From: 60 Second Interview

The chair of the working group introducing mandatory examinations and qualifications for estate and letting agents says senior politicians will meet...
04 February 2020
From: Breaking News

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...
01 February 2020
From: Features

Some older estate agents may end up retiring when mandatory examinations and qualifications are introduced as there will be no ‘free...
28 January 2020
From: Breaking News

Suddenly Brexit Day is nearly here. It may have taken three and a half years from the Referendum but the UK will,...
25 January 2020
From: Features

“Give me 100 leads and I will make five-times more good appointments than any AI you put me up against,” stated...
22 January 2020
From: Breaking News

As I look towards this year, I am sure that my thoughts are the same as many within the industry. I am...
18 January 2020
From: Features

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...
11 January 2020
From: Features

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...
28 December 2019
From: Features

When looking back on the property market this year, the main message we can take is that it has remained extremely...
21 December 2019
From: Features

The European Union’s highest court has ruled that Airbnb is not subject to strict rules governing estate and lettings agents in...
20 December 2019
From: Breaking News

The government has given details of a scheme allowing 30 per cent reductions for what it calls ‘local first time buyers’...
19 December 2019
From: Breaking News

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...
14 December 2019
From: Features

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...
30 November 2019
From: Features

The National Audit Office, a spending watchdog, has exposed the government’s Starter Homes policy with a damning critique of its failure The...
05 November 2019
From: Breaking News

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...
30 October 2019
From: Features

Countrywide’s upmarket brand Hamptons International is urging all owners of homes with septic tanks to prepare for new regulations that kick...
29 October 2019
From: Breaking News

Welcome back to Property Jobs Today - your Monday roundup of all the latest employment news from the industry. If you have...
07 October 2019
From: Breaking News

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...
02 October 2019
From: Features

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...
28 September 2019
From: Features

Hello and welcome to your regular Monday PJT, the essential guide to who’s moving where in our industry. Everyone mentioned here got...
23 September 2019
From: Breaking News

HM Revenue & Customs has revealed that the original Emoov online agency has been fined for breaches of money laundering regulations. HMRC...
20 September 2019
From: Breaking News

Hunters chairman Kevin Hollinrake, who is also a Conservative MP, has given notice that he would resign the party whip if...
10 September 2019
From: Breaking News

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...
05 September 2019
From: Sponsored Content

A PropTech firm is marketing anti-money laundering audit checks for agents to help the industry comply with tighter regulation. Identity verification business...
05 September 2019
From: Breaking News

A well-respected agent who was president of the NAEA just five years ago has written to Prime Minister Boris Johnson asking...
28 August 2019
From: Breaking News

Recently a number of politicians and charities have been calling for the introduction of rent controls or rent freezes in the...
24 August 2019
From: Features

A new digital platform has been set up in a bid to provide a one-stop-shop for self-build enthusiasts - and it...
23 August 2019
From: Breaking News

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...
19 August 2019
From: 60 Second Interview

Who are you and what does it say on your business card? Lino Goncalves – Area Sales Manager What is Lets bid property...
06 August 2019
From: 60 Second Interview

With Boris Johnson winning the Conservative leadership election and becoming Prime Minister, he has spent his first few days in office...
03 August 2019
From: Features

We now have a new Leader of the Conservative Party and, rather more importantly, a new Prime Minister. That individual is Boris...
27 July 2019
From: Features

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...
19 July 2019
From: Breaking News

The government has published its response to an MPs’ committee’s comments on overseas buyers of properties in the UK - and...
19 July 2019
From: Breaking News

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...
18 July 2019
From: Breaking News

All new-build homes could soon be fitted with an electric car charging point. The government has issued a consultation on the move,...
17 July 2019
From: Breaking News

It’s now more than three years since the EU referendum result in June 2016, and we’re still no clearer on when...
13 July 2019
From: Features

Estate agents have been urged to ensure they are carrying out an annual independent audit of their anti-money laundering (AML) processes. ID...
09 July 2019
From: Breaking News

Theresa May arrived in Downing Street some three years ago - but her premiership has not been a smooth ride. As she...
06 July 2019
From: Features

With this summer marking forty years since Margaret Thatcher came to power, her legacy continues to invoke both celebration and consternation...
06 July 2019
From: Features

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...
29 June 2019
From: Features

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...
29 June 2019
From: Features

The weekend is over all-too-quickly but at least if it’s Monday, it’s Property Jobs Today - your weekly catch up with...
24 June 2019
From: Breaking News

Recent figures from the Federation of Small Businesses (FSB) have revealed a rather worrying landscape for small business owners across the...
22 June 2019
From: Features

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...
22 June 2019
From: Features

When employing a new member of staff there are a lot of checks and balances put in place by any business...
19 June 2019
From: Features

Theresa May’s ‘hostile environment’ policy that was implemented in 2012 was designed to make staying and residing in the UK as...
08 June 2019
From: Features

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...
01 June 2019
From: Features

Three ultra-high-value London properties cannot be sold while a money laundering investigation continues. The houses have not been identified but were most...
31 May 2019
From: Breaking News

NAEA and ARLA Propertymark have launched an initiative called Propertymark Inspire to promote training and compliance awareness amongst agents. A statement says the...
29 May 2019
From: Breaking News

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...
28 May 2019
From: Breaking News

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...
25 May 2019
From: Features

A Parliamentary committee has claimed that 160 properties in the UK are owned by “high corruption-risk individuals” and wants more to...
20 May 2019
From: Breaking News

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...
16 May 2019
From: Sponsored Content

I hope you had another wonderful Bank Holiday weekend; only three weeks to hold on until the next one. Personally, it...
08 May 2019
From: Breaking News

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...
27 April 2019
From: Features

The head of the new Trading Standards authority regulating estate agents says Online firms are treated exactly the same as High...
26 April 2019
From: Breaking News

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...
23 April 2019
From: Breaking News

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....
20 April 2019
From: Features

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...
18 April 2019
From: Breaking News

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...
17 April 2019
From: Breaking News

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...
17 April 2019
From: Features

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...
13 April 2019
From: Features

Winkworth has a new office at Leigh-on-Sea, Essex, as an independent local agency rebrands as part of the franchise giant. Previously trading...
12 April 2019
From: Breaking News

One of the industry’s leading compliance experts is to lead a roundtable discussion in May on the anti-money laundering issue -...
25 March 2019
From: Breaking News

The Law Society claims that the unforeseen charges faced by some purchasers of leasehold properties could be addressed “if developers and...
20 March 2019
From: Breaking News

I don’t believe it’s unfair to state that our government, indeed, the entire political establishment is in some turmoil at the...
16 March 2019
From: Features

The topic of introducing rent controls in London crops up time and time again in our industry. But it’s been hitting...
16 March 2019
From: Features

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...
09 March 2019
From: Features

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...
06 March 2019
From: Features

The demand for rural properties is high, and with 20.7% of England’s population in countryside areas, estate agents have a large...
02 March 2019
From: Features

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...
27 February 2019
From: Features

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...
02 February 2019
From: Features

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...
26 January 2019
From: Features

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...
26 January 2019
From: Features

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...
24 January 2019
From: Breaking News

I often speak of my wish to see property taken out of the hands of politicians. Indeed, this is likely to...
19 January 2019
From: Features

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...
12 January 2019
From: Features

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...
11 January 2019
From: Breaking News

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...
10 January 2019
From: Sponsored Content

As 2018 ticks away and 2019 beckons, it’s time for everyone at Estate Agent Today to wish you, your family and...
31 December 2018
From: Breaking News

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...
28 December 2018
From: Features

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...
22 December 2018
From: Features
21 December 2018
From: Sponsored Content

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...
15 December 2018
From: Features

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...
12 December 2018
From: Features

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...
24 November 2018
From: Features

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...
14 November 2018
From: Features

1. Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...
06 November 2018
From: 60 Second Interview

It’s time to sort the wheat from the chaff when it comes to overseas buyers of property. If you listen to Theresa...
13 October 2018
From: Features

The head of a leading Chinese property portal has taken the unusual step of commenting on a British tax policy -...
05 October 2018
From: Breaking News

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...
22 September 2018
From: Features

Almost all buyers of new build houses who purchased a leasehold regret doing so, and the vast majority say they definitely wouldn't...
07 September 2018
From: Breaking News

Estate agents have been warned that underestimating their legal obligations when it comes to anti-money laundering (AML) could see an increase...
07 September 2018
From: Breaking News

A downbeat report from property investment specialist London Central Portfolio says “there are very few causes for optimism in the domestic...
29 August 2018
From: Breaking News

A maverick Cornish estate agent who falsely gave the impression to customers that his business was highly successful has been hit...
20 August 2018
From: Breaking News

An OnTheMarket sales rep - who now no longer works for the company - wrote a critical review of an independent estate...
14 August 2018
From: Breaking News

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...
11 August 2018
From: Features

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...
07 August 2018
From: Breaking News

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...
28 July 2018
From: Features

Does your company apply adequate customer due diligence measures when carrying out estate agency work? Does it establish and maintain appropriate policies...
28 July 2018
From: Features

Councils across England will have new powers to charge dramatically more council tax on homes left empty for many years following...
23 July 2018
From: Breaking News

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...
21 July 2018
From: Features

Amid the headline-grabbing political manoeuvring over Brexit, a policy proposal which could have serious ramifications for private landlords, and those who...
14 July 2018
From: Features

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...
07 July 2018
From: Features

Reapit has announced that its head of sales, the well-respected and popular industry figure Simon Whale, is leaving the company. He is...
06 July 2018
From: Breaking News

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...
29 June 2018
From: Breaking News

The head of London’s largest estate agency brand has hit back at a council in the capital which wants enhanced powers...
26 June 2018
From: Breaking News
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To say this is a turbulent time for UK politics would be something of an understatement. As I write, the Brexit...
23 June 2018
From: Features

As promised a few weeks ago, this week’s Natter concentrates on the importance of content, design and social media, three easily...
19 May 2018
From: Features

As housing market stakeholders we’ve all had a month or so to try and digest the government’s own response to its...
19 May 2018
From: Features

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...
11 May 2018
From: Breaking News

A leasehold reform campaigner has called on the government to ensure it publishes its report on leasehold reform before the summer recess at...
04 May 2018
From: Breaking News

A leasehold reform campaigning group is warning that “it is likely to be many years” before promised leasehold reform becomes law. Leasehold...
24 April 2018
From: Breaking News

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...
21 April 2018
From: Features

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...
14 April 2018
From: Features

More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...
09 April 2018
From: Breaking News

In the modern marketplace – where people live their lives on their smartphones and tablets, social media has a bigger influence...
06 April 2018
From: Sponsored Content

A technology company says that despite government attempts to eradicate money laundering in property transactions, agents and other industry professionals have been left...
06 April 2018
From: Breaking News

At any given moment it’s difficult to say which issue dominates our marketplace, but I think it’s fair to acknowledge during...
31 March 2018
From: Features

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...
28 February 2018
From: Breaking News

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...
21 February 2018
From: Features

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...
10 February 2018
From: Features

The General Data Protection Regulation legislation coming into effect in the UK on May 25 has undergone some subtle changes which...
08 February 2018
From: Breaking News

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...
27 January 2018
From: Features

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...
13 January 2018
From: Features

It’s no surprise that figures don’t always show the results or consequences we expect - even if they are entirely accurate. Look...
06 January 2018
From: Features

The Home Office has announced a new division to tackle fraud issues, including money laundering. A new national economic crime centre within...
04 January 2018
From: Breaking News

The Advertising Standards Authority has told the organisers of a house raffle that they must not repeat a promotion because of...
13 December 2017
From: Breaking News

Landlords are being urged to step up and ensure that all rented properties and accommodation meet recent laws relating to carbon...
02 December 2017
From: Features

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...
11 November 2017
From: Features

Labour MP Justin Madders is working on a Private Members' Bill creating leasehold reform in a bid to help leaseholders who, he...
10 November 2017
From: Breaking News

It’s something of an understatement to say it’s been a busy fortnight for the industry in terms of announcements, consultations and...
04 November 2017
From: Features

Crowdfunding is nothing new. As I pointed out in a previous Natter, it dates back centuries, playing a part in the...
28 October 2017
From: Features

Another week, yet more consultations - the agency industry can’t complain about not being asked for its views recently. The latest were on...
21 October 2017
From: Features

The UK estate agency and construction industries are not ready for the huge workload and responsibilities involved in the General Data...
19 October 2017
From: Breaking News

A new online property competition platform has launched that gives entrants the opportunity to win a home for £2 - but...
19 October 2017
From: Breaking News

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...
30 September 2017
From: Features

The All Party Parliamentary Group on Leasehold and Commonhold Reform has made a hard-hitting submission to formal government consultations on the...
25 September 2017
From: Breaking News

Stephanie Slater died last week, aged 50. Whilst she died from cancer (tragically, only 11 days after diagnosis), it’s the events...
06 September 2017
From: Breaking News

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...
19 August 2017
From: Features

The Property Ombudsman has told Estate Agent Today that it is happy with the controversial deferred payment scheme operated on behalf of...
03 August 2017
From: Breaking News

You’ll see a lot of 10th anniversary stories in the property industry and consumer media in the coming days: early August...
28 July 2017
From: Features

The government wants the views of estate agents and other professionals affected by anti-money laundering legislation, in a new consultation launched...
24 July 2017
From: Breaking News

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...
21 July 2017
From: Breaking News

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...
11 July 2017
From: Breaking News

The political ebb and flow continues - seemingly with all the subtlety of a Boris Johnson rugby tackle on a 10-year...
01 July 2017
From: Features

The controversial raffle of a home reportedly purchased in 2014 under the Right To Buy scheme for just £360,000 is back...
30 June 2017
From: Breaking News

Estate agents complying with new anti-money laundering regulations introduced this week are unlikely to avoid falling foul of terrorists and criminal...
27 June 2017
From: Breaking News

One of the biggest choices you can make in regards to the logistics of your estate agency can be picking a...
12 June 2017
From: Sponsored Content

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...
10 June 2017
From: Features

London Central Portfolio, a property investment consultancy, has set out a five point plan for the next government elected this week...
05 June 2017
From: Breaking News

An audit and tax consultancy is urging estate agencies across the UK to prepare for new EU General Data Protection Regulation...
01 June 2017
From: Breaking News

Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...
27 May 2017
From: Features

An attempt to raffle a property - like the much-publicised case of an owner in south east London, which reached some...
11 May 2017
From: Breaking News

An investigation by the BBC has revealed that councils are spending million buying back homes they sold at a discount under...
04 May 2017
From: Breaking News

I wrote last month about how the Government, in introducing a 3% stamp duty surcharge on second homes, had scored an...
22 April 2017
From: Features

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...
08 April 2017
From: Features

“I predict that within a few years, folks advertising properties for rent or to buy will start to show if their property is a...
06 April 2017
From: Breaking News

Dust off your black tie and grab a tissue as we’re entering a period of mourning. It’s a bold claim, but...
18 March 2017
From: Features

Some big news in the agency world last week won’t have escaped the attention of many in the industry. Last Thursday news...
14 March 2017
From: Sponsored Content

Fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) has described Purplebricks as the 'biggest enemy currently facing...
07 March 2017
From: Breaking News

HMRC and the National Trading Standards Estate Agency Team have agreed new procedures to “enhance and ease the current flow of...
20 February 2017
From: Breaking News

The National Association of Estate Agents is rebranding to Propertymark NAEA and the Association of Residential Letting Agents is to be...
10 February 2017
From: Breaking News

First details of the long-awaited Housing White Paper have emerged in stories in newspapers frequently used by government to float ideas. The...
03 February 2017
From: Breaking News

The government appears to have slipped back on two deadlines concerning measures key to the property industry. Firstly the consultation on the...
20 January 2017
From: Breaking News

2016 was quite a year – eventful, dramatic, shocking and impossible to predict. In no particular order, we saw Leicester winning...
18 January 2017
From: Sponsored Content

Forecasts are so last year: who anticipated Bowie, Brexit or Balls for example? Quotes, on the other hand, really ARE last year...
17 December 2016
From: Features

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...
09 December 2016
From: Features

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016. The soundbite...
09 December 2016
From: Features

A firm is warning of “a wave of litigation from home owners who were given inadequate advice from their solicitors or...
29 November 2016
From: Breaking News
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It may still be too early to start compiling a Christmas wish list, but it is the right time to provide...
19 November 2016
From: Features

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...
15 November 2016
From: 60 Second Interview

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...
05 November 2016
From: Features

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...
22 October 2016
From: Features

Buy-to-let landlords may have failed in their recent legal battle against planned government tax relief changes for buy-to-let homes set to...
14 October 2016
From: Features

Agents don’t need reminding that Estate Agent Today and Letting Agent Today are invaluable sources of daily industry news - but...
11 October 2016
From: Breaking News

A fantastic exclusive this week as I carry out a question and answer session with one of the leading names in...
16 September 2016
From: Features

The Welsh Government has announced that from April 2018, Stamp Duty Land Tax will be replaced with a Land Transaction Tax. The...
13 September 2016
From: Breaking News

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...
26 August 2016
From: Features

It’s a headline from an Australian business journal this week but it has a familiar ring to it: “Estate agents’ attempts...
26 August 2016
From: Features

If you want an indicator that the United Kingdom isn’t so united any more, have a look at Right To Buy. The...
12 August 2016
From: Features

With ever increasing obligations, estate agents know that compliance matters now more than ever. However, being able to obtain access to the...
12 August 2016
From: Features

Wales has confirmed that it is to scrap the former flagship Thatcherite policy of Right To Buy. Since 1980, 138,423 homes have been...
09 August 2016
From: Breaking News

The Society of Licensed Conveyancers has become the latest body to call for the scrapping of stamp duty to give the...
08 August 2016
From: Breaking News

One of the western world’s ‘hottest’ city residential markets has introduced a near-instant 15 per cent price surcharge on properties purchased...
27 July 2016
From: Breaking News

A residential property consultancy has opened one of the first estate agency coffee shops in the UK. Go Holdings, which works with...
19 July 2016
From: Breaking News

With the new Formula One season now well underway, we delve into the fast lane to take you on a whirlwind...
08 July 2016
From: Features

One estate agency leader - you’d all recognise his name - described the victory of the Leave camp in the referendum...
24 June 2016
From: Features

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...
20 May 2016
From: Features

When a potential buyer comes into the office and says they want to view a property on your books, the natural...
29 April 2016
From: Features

Straightforward money laundering customer due diligence (CDD) is a worry for agents, but then also having to identify beneficial owners and...
23 April 2016
From: Features

There is a substantial amount of misunderstanding over this question, which needs clarifying. In general terms, the Money Laundering Regulations require...
01 April 2016
From: Features

When, during his budget speech, George Osborne announced Capital Gains Tax (CGT) was going down to 20%, I experienced a mix...
25 March 2016
From: Features

George Osborne has been busy over the last year. First came the General Election which had everyone on tenterhooks until the...
25 March 2016
From: Features

The days are getting longer, the sun is starting to appear on a more regular basis, Easter is just around the...
18 March 2016
From: Features

Liberal Democrat leader Tim Farron is claiming that the government’s flagship Starter Homes project could allow properties to be bought by...
29 February 2016
From: Breaking News

A letter from the Financial Secretary to the Treasury appears to suggest that the government is set on implementing the three...
12 February 2016
From: Breaking News

In a surprise move, The Property Ombudsman is to allow all 420 registered firms in the British Association of Removers to...
03 February 2016
From: Breaking News

Only months after the collapse of the Veyo system aimed at creating a conveyancing portal for England and Wales, the Law...
29 January 2016
From: Breaking News

In January readers of Estate Agent Today and Letting Agent Today were given the opportunity to give their views on proposed...
25 January 2016
From: Features

With a little over two months to go until changes to Stamp Duty are introduced that will impact purchasers of second...
22 January 2016
From: Features

There’s bad news today for Labour members living in homes valued at £1m or more - one of their own MPs...
15 January 2016
From: Breaking News

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...
23 December 2015
From: 60 Second Interview

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...
18 December 2015
From: Features

What is the biggest change you’ve seen in the agency industry during your time at TPO? For me, the biggest change has...
18 December 2015
From: 60 Second Interview

It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...
04 December 2015
From: Features

Negativity. There’s a lot of it about in the lettings industry right now. Where you might see barriers, hurdles and more...
20 November 2015
From: Features

Someone told me the other day that it’s now only seven Mondays till Christmas. Now there’s a scary thought. Best get...
06 November 2015
From: Features

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...
06 November 2015
From: Features

Headlines across the lettings industry often focus on the behaviour of ‘rogue’ landlords – those that are slow to become compliant...
30 October 2015
From: Features

Who are you? Ellie Hall. What does it say on your business card? Head of Acquisitions. You're on the hunt for acquisitions, what makes a...
26 October 2015
From: 60 Second Interview

The National Association of Estate Agents admits that “take up has been low” in its bid to persuade each member agent to...
26 October 2015
From: Breaking News

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...
09 October 2015
From: Features

Agents' Giving: No less than £20,000 has been raised at the Agents Giving Ball where Phil Spencer and 240 of the...
09 October 2015
From: Breaking News

The largest of the three government-approved redress schemes, The Property Ombudsman, has updated its codes of practice to include new legislation...
02 October 2015
From: Breaking News

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...
25 September 2015
From: Features

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...
18 September 2015
From: Video Articles

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...
18 September 2015
From: Breaking News

A High Street estate agent has branded the latest guidance to the industry on Consumer Protection Regulations as “a complete mess”...
14 September 2015
From: Breaking News

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on the fortunes...
11 September 2015
From: Video Articles

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on the fortunes...
11 September 2015
From: Breaking News

Stories of migrants attempting to make their way to the UK are now a daily feature in our news bulletins and...
28 August 2015
From: Features

A new website has been launched to fight back against the attack George Osborne made in the Summer Budget on the...
21 August 2015
From: Features

Estate Agent Today understands that the Royal Institution of Chartered Surveyors wants to become a supervisory body under new laws attempting...
18 August 2015
From: Breaking News

People buying or selling property in Scotland would be better protected if the regulation of estate agency was devolved to the...
07 July 2015
From: Breaking News

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...
03 July 2015
From: Features

After the passing of the Deregulation Act deposits deadline this week, Richard Price, Executive Director of UKALA, is in a contemplative...
26 June 2015
From: Features

The Property Ombudsman (TPO) scheme has announced that its first ever conference will take place in October. ‘Raise Your Standards’ is being...
05 June 2015
From: Breaking News

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...
29 May 2015
From: Features

The new government has announced its legislative plans for housing in the coming year. In the first all-Conservative Queen’s Speech since 1996,...
28 May 2015
From: Breaking News

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what I...
22 May 2015
From: Features

In 2007, the government introduced a compulsory deposit protection scheme as part of the Housing Act 2004 to help protect tenants...