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KEYWORD "Evidence" - 315 RESULTS
Ex-Foxtons agent launches first-ever buying service just for first timers

A former Foxtons estate agent has set up a property finding service which is exclusively for first time buyers - believed...

13 September 2019

From: Breaking News

Stamp duty and easier mortgages help first time buyers select larger homes

First time buyers will constitute the largest single group of purchasers in 2019, despite the apparent difficulties of deposits and securing...

09 September 2019

From: Breaking News

The problem with estate agents is...

Whinge. Moan. Lead quality. Crap market. Decision procrastination. Fee pressure. Bloody competitors. Especially Purplebricks. Brexit, of course, Brexit... These are just some...

05 September 2019

From: Features

Old-style auction claims “tremendous success” despite problem for sector

Pattinson Auction has claimed its latest live non-online event was a “tremendous success” despite what it calls “misconceptions” about this way...

03 September 2019

From: Breaking News

DPS adjudication case study: water damage and a deluge of evidence

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

31 August 2019

From: Features

Agents Do Charity - as the second half of the year begins…

Some may say that we’re almost in the ninth month of the year but for many, August Bank Holiday heralds the...

30 August 2019

From: Breaking News

Property Natter - how to prepare for Generation Z and Alpha

They will be the doctors, lawyers, teachers, thinkers, leaders and captains of industry of the not too distant future, but is...

24 August 2019

From: Features

Banned: property boss responsible for over 100,000 nuisance phone calls

A property company chief has been banned from being involved in any company for five years following a case involving over...

21 August 2019

From: Breaking News

It's a fur cop: how a Zoopla listing landed a seller in court

Advertising on Zoopla is a must-have for most sellers but for Susan Tate in Anglesey it meant she ended up in...

19 August 2019

From: Breaking News

Rawlings Roadshow pledges no-holds-barred inspiration for agents

Richard Rawlings’ annual roadshow opens on September 3 with the first of 17 stops across the UK, each giving a three...

16 August 2019

From: Breaking News

Regulation of agents: government still pondering next steps

There’s been only a vague government response to the recommendations for an estate and lettings agency regulator. Last month the Regulation of...

12 August 2019

From: Breaking News

The importance of high quality referencing

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...

07 August 2019

From: Features

10 Reasons For Residential Agents To Do Virtual Tours

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...

29 July 2019

From: Sponsored Content

DPS adjudication case study: Conflicting paperwork and a burden of proof

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

27 July 2019

From: Features

It Might Not Be A Popular Opinion But…Licensing – Just For Dogs And Pigs?

How many of you are in favour of estate agents being licenced? Would most agents rather not be overseen by a regulator...

25 July 2019

From: Features

New evidence suggests equity release hurting transaction volumes

There’s more ammunition today for those agents who argue that equity release stops people moving and thus cuts the number of...

19 July 2019

From: Breaking News

All Change: new regulator, licensing and qualifications proposed for agents

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

18 July 2019

From: Breaking News

Brexit blues mean it's becoming a buyer's market, warns Rightmove

The price of property coming to market fell by 0.2 per cent or an average of £656 in the past month...

15 July 2019

From: Breaking News

Agents Do Charity - on our greatest summer weekend of sport…

Once a year you might be perfectly justified in putting your feet up for a weekend and enjoying some great sport...

12 July 2019

From: Breaking News

Housing market - steady as she goes, suggests RICS

A more stable trend is now emerging in the UK housing market, according to the latest results for the RICS UK...

11 July 2019

From: Breaking News

Praise for estate agency diversifying into equity release

Specialist providers catering for the over-50s has welcomed a move by high-end estate agency Knight Frank to move into equity release. Commenting...

11 July 2019

From: Breaking News

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

DPS adjudication case study: Rabbits and a ‘disappearing’ lawn mystery

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

29 June 2019

From: Features

Four agencies acted illegally in fee price cartel, says watchdog

The Competition and Markets Authority has provisionally found that four agencies broke competition law by taking part in a price fixing...

13 June 2019

From: Breaking News

Sentiment Soars: 80% of homeowners expect prices to rise this year

Over 80 per cent of home owners say they expect house prices to rise in their area before the end of...

11 June 2019

From: Breaking News

OnTheMarket claims record visits - but no update on agent numbers

OnTheMarket claims monthly visits to its website hit a record 25.4m in May - but the portal’s latest update gives no...

07 June 2019

From: Breaking News

Property Natter - talking women in property, Brexit investment and PropTech

In the first Q&A Natter for a while, I catch up with Angelica Donati - CEO of Donati Immobiliare Group, PropTech...

01 June 2019

From: Features

What would a Corbyn government mean for sales and lettings?

While media attention has been on Theresa May, Brexit and the Tories, chatter in the agency industry has been about what...

25 May 2019

From: Features

DPS adjudication case study: Claim and counter-claim over arrears

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

25 May 2019

From: Features

160 homes are owned by 'high corruption-risk' individuals say MPs

A Parliamentary committee has claimed that 160 properties in the UK are owned by “high corruption-risk individuals” and wants more to...

20 May 2019

From: Breaking News

Anti-money laundering: the key myths and misconceptions

The UK property market can be seen by criminals as an effective vehicle to conceal the proceeds of economic crime. Criminally...

18 May 2019

From: Features

Agents welcome CMA probe into 'mis-selling' of leasehold properties

The National Association of Estate Agents has welcomed the commitment by the Competition and Markets Authority to investigate the mis-selling of...

17 May 2019

From: Breaking News

Time On Market soars in England and Wales according to listings website

The average time on the market for a property is soaring across the UK thanks to Brexit uncertainty, according to the...

16 May 2019

From: Breaking News

The problems with incentivising downsizing through stamp duty

The issue of ‘intergenerational fairness’ has been raised in recent weeks, some might say somewhat ironically by a House of Lords’...

04 May 2019

From: Features

Big slide in prime London listings thanks to Brexit, admits agency

An estate agency has produced figures showing a 12.5 per cent slump in the number of homes listed to sell in...

29 April 2019

From: Breaking News

DPS adjudication case study: rent arrears vs property condition

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

20 April 2019

From: Features

Impact of the Tenant Fees Act - how can agents cover their costs?

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

13 April 2019

From: Features

So farewell Theresa May and thanks for...well, not much

No, this isn’t about Brexit. But as the saga of leaving the EU is likely to bring about the downfall of...

13 April 2019

From: Features

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Owner complains about home listed on Zoopla when it wasn’t for sale

The owner of a home for sale has complained to the Advertising Standards Authority after seeing it marketed on Zoopla -...

10 April 2019

From: Breaking News

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

Stay calm about the market; 'Once Brexit is sorted, demand will return'

Agents appear to be speaking with one voice in response to the latest house price index, saying that once Brexit is...

01 April 2019

From: Breaking News

Crunch Time! OnTheMarket says agents should make portal choices soon

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

28 March 2019

From: Breaking News

DPS adjudication case study: landlords claiming re-protection deposits

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 March 2019

From: Features

Zoopla says leads to agents up 36% as portal wars hot up again

Zoopla says the number of its leads delivered to member agents in the period March 2018 to February 2019 was 36...

20 March 2019

From: Breaking News

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

Countrywide sets out reasons to invest, despite share price fall

Countrywide’s senior executives have set out reasons why investors should put their money into the group, despite its troubled recent years. Yesterday...

08 March 2019

From: Breaking News

MPs want agents views on anti-money laundering after shock HMRC swoop

HM Revenue & Customs has issued more details of its bid to encourage estate agents to combat money laundering in the...

05 March 2019

From: Breaking News

AllAgents allows Purplebricks reviews again, ending 18-month spat

The long-running stand off between website AllAgents and Purplebricks appears to be over, with the online agency being ‘readmitted’ by the...

04 March 2019

From: Breaking News

Rightmove and Zoopla agree - the market's slowing gradually

Both major portals have this morning revealed more evidence of a gently slowing housing market. The average time to sell a property...

27 February 2019

From: Breaking News

What are HMRC looking for?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

25 February 2019

From: Sponsored Content

Agents doing not nearly enough to report money laundering - claim

The government’s anti-money laundering campaign Flag It Up has published an A to Z which it claims will help agents understand...

25 February 2019

From: Breaking News

Online agencies: the final curtain call?

It’s been a theatrical week in Westminster with talk of defections and duplicity worthy of Shakespeare. Yet the estate agency world has...

23 February 2019

From: Features

DPS adjudication case study: Delivery claim made by landlord

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 February 2019

From: Features

New stamp duty surcharge: consultation starts over foreign buyers

The government has launched an official consultation about a new stamp duty surcharge - the long-awaited additional one per cent for...

12 February 2019

From: Breaking News

Your Move insists “No breach of data” after documents taken from branch

The beleaguered Your Move estate agency insists there was no breach of customer privacy after an ex-employee reportedly took confidential data...

07 February 2019

From: Breaking News

OnTheMarket listings now 80 per cent of Zoopla, 60 per cent of Rightmove

New figures released this morning from OnTheMarket claim its listing inventory bis now over 80 per cent of the size of...

06 February 2019

From: Breaking News

Property Natter: will the real Housing Minister please stand up?

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

02 February 2019

From: Features

DPS adjudication case study: Rent arrears challenged by evicted tenant

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

02 February 2019

From: Features

Huge house price falls bring super-rich back to central London

High-end agency Savills says London’s super-rich are now buying and selling more actively than a year ago.  The agency says London’s so-called...

25 January 2019

From: Breaking News

Rightmove visits up 5% to record levels - so is there really a Brexit crisis?

Gloomy statements from some industry organisations have suggested the market is in trouble thanks to Brexit uncertainty but Rightmove says visits...

21 January 2019

From: Breaking News

Referral fee ban considered as part of house buying reform

The civil servant leading work to reform the house buying has revealed key areas of government thinking - with a ban on...

18 January 2019

From: Breaking News

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

DPS adjudication case study: replacement of a damaged carpet

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

22 December 2018

From: Features

Purplebricks is a huge success in the UK insists top PropTech analyst

A top PropTech analyst says Purplebricks is as much an advertising firm as an estate agency but is nonetheless a huge success...

18 December 2018

From: Breaking News

Purplebricks shares sink and Emoov dies: game over for online agencies?

Has the bell finally tolled for online agencies? Emoov’s collapse and an investor revolt over crowdfunding have left a large question...

14 December 2018

From: Breaking News

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

Zoopla targets agency growth under new ex-Apple marketing boss

The ‘new broom’ owners of Zoopla have revealed that Gary Bramall is to be the firm’s new chief marketing officer charged with...

07 December 2018

From: Breaking News

Countrywide share price slips to lowest-ever level

Countrywide’s share price fell to its lowest-ever level yesterday - evidence that it’s not just online estate agencies that are having...

05 December 2018

From: Breaking News

Property Natter: 5 things you should be doing this Christmas

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

01 December 2018

From: Features

DPS adjudication case study: charges for court appearances?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

01 December 2018

From: Features

Gazumping - so is it declining or is it getting worse?

The latest research from online estate agency Emoov shows at least one silver lining to the current Brexit-hit housing market -...

21 November 2018

From: Breaking News

Size Matters: Agents slammed for 'inconsistent, inaccurate' floorplans

The Royal Institution of Chartered Surveyors has launched a new guide in a bid to end what it calls inconsistencies and...

20 November 2018

From: Breaking News

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

It’s time for conveyancing to up its game

Conveyancing regularly adds unnecessary and costly delays to the home buying process and improvement could be far quicker than any efforts...

17 November 2018

From: Features

Online auctions ‘work for agents and vendors’ insists digital operator

An online auction platform which works with estate agents says this method of selling homes works, with four sales in one...

15 November 2018

From: Breaking News

Countdown’s Rachel to host Guild of Property Professionals awards

“I’ll have a vowel please Rachel….then an award.” The puns are likely to be much in evidence in the New Year when...

08 November 2018

From: Breaking News

Emoov for sale, Purplebricks down, Hatched gone - what now for Online?

As scary Halloweens go, yesterday was quite a shocker for Britain’s online estate agency sector - and not in a good...

01 November 2018

From: Breaking News

The ESTAS - no, not agents, this time it's the top conveyancers

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...

01 November 2018

From: Breaking News

Whatever happened to the autumn price bounce? asks Rightmove

We’re sorry to be starting the week with more evidence of the housing market in the doldrums, but Rightmove’s latest index...

15 October 2018

From: Breaking News

Let’s focus on the real foreign property ownership problem

It’s time to sort the wheat from the chaff when it comes to overseas buyers of property. If you listen to Theresa...

13 October 2018

From: Features

A new scandal? Investigation into estate agents likely to report in New Year

The Competitions and Markets Authority says the result of its latest probe into estate agencies’ possible infringement of the Competition Act...

08 October 2018

From: Breaking News

House buying reform - should we all sell homes the Scottish way?

It seems a lifetime ago but in fact we’re approaching just the first anniversary since the government triggered its Call for...

05 October 2018

From: Breaking News

Competition offering house as a prize is blasted as 'misleading'

The perils of property competitions and raffles have once again been demonstrated, this time with the Advertising Standards Authority upholding three...

26 September 2018

From: Breaking News

Property Natter – legislation, legislation, legislation

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

22 September 2018

From: Features

Agency refuses to return pre-contract deposit - now expelled by TPO

An estate agency trading under two different names has been expelled by The Property Ombudsman after refusing to refund a £2,000...

21 September 2018

From: Breaking News

Amazing but true - homes are larger (not smaller) than years ago...

A housing academic claims that while popular belief has it that homes are getting smaller, the typical living space in England...

12 September 2018

From: Breaking News

Online reviews: huge and growing distrust from the general public

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

11 September 2018

From: Breaking News

OnTheMarket TV ad banned by watchdog over new and exclusive claims

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...

05 September 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

My journey from franchisee to MD at the UK’s original hybrid agency

After gaining my MBA qualification from Edinburgh Business School in 2005, I took careful consideration over my career moves and prospective...

22 August 2018

From: Features

Devastating impact of stamp duty revealed in buying agency's data

Data from the buying agency Black Brick reveals just how big an impact has been made by the additional homes stamp...

22 August 2018

From: Breaking News

Judging a book by its cover: Why user experience matters in PropTech

Why do we choose to engage with one application more than another, or find ourselves returning to the same piece of...

18 August 2018

From: Features

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Surveyors accused of covering their backs by down-valuing

The debate over alleged ‘down-valuing’ by mortgage lenders has flared again with one leading agent claiming that surveyors are just “covering...

24 July 2018

From: Breaking News

Making conveyancing quicker and better - that’s the promise...

The Law Commission has unveiled proposals that it claims could stop property fraudsters in theirb tracks and improve conveyancing at the...

24 July 2018

From: Breaking News

Japanese Knotweed remains problem for sellers despite recent 'all clear'

Japanese Knotweed remains a major problem for a property sale - and that’s despite a recent study suggesting that the growth...

23 July 2018

From: Breaking News

Improving the homebuying process – how can we deliver this ourselves?

You will notice that there is a new author for this regular column for Estate Agent Today. Last month I was...

21 July 2018

From: Features

Foxtons share price hits new low - other traditional agents suffer too

Foxtons share price hit a new low yesterday, dropping to only 46p early in the afternoon: it eventually closed narrowly up...

19 July 2018

From: Breaking News

'Local property experts' - controversial advice issued by ad watchdog

The Advertising Standards Authority has today issued a three-point guidance note for estate agents, including controversial interpretations of what constitutes a...

18 July 2018

From: Breaking News

Online agency share now hits 8% of the market says new survey

Over 15,000 households have exchanged after listing with an online agent in the second quarter of 2018 - that’s eight per...

11 July 2018

From: Breaking News

Banned! Maverick agent must not repeat claims about Purplebricks

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...

11 July 2018

From: Breaking News

Proptech: automate anti-money laundering, security chief urges

A PropTech company boss says evidence given to MPs confirms the need to improve anti-money laundering processes through greater automation and...

10 July 2018

From: Breaking News

Is a passport enough for AML? Blog 3

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

09 July 2018

From: Sponsored Content

Agency figures prove a well-priced property sells fastest - company chief

An estate agency chain has produced strikingly successful sales figures for the first half of the year - evidence, it says,...

05 July 2018

From: Breaking News

Analyst predicts Purplebricks will report increased losses this week

Purplebricks is reported to be set to reveal increasing losses when it issues its full-year financial results to the London Stock...

03 July 2018

From: Breaking News

Not just Mum and Dad - more evidence that families help people move

Many existing homeowners wanting to trade up now rely on financial help from family and friends to help make the jump...

03 July 2018

From: Breaking News

Is a passport enough for AML? (Part 2)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

02 July 2018

From: Sponsored Content

153 estate agents go bust and 7,000 at risk, says insolvency firm

An insolvency firm claims 153 estate agencies have gone bust in the past year with more than 7,000 “showing signs of...

02 July 2018

From: Breaking News

Estate agency as it used to be - EAT looks back at 2008

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...

29 June 2018

From: Breaking News

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

Is a passport enough for AML? (Part 1)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

25 June 2018

From: Sponsored Content

Agents clash over whether prime London still appeals to investors

Prime London’s transactions are now the preserve of so-called ‘needs-based buyers’ and not investors according to high-end agency Knight Frank -...

21 June 2018

From: Breaking News

More gloom and doom: economists say market won't improve this year

The housing market “is clearly currently struggling to gain traction” and any real upturn ”will remain elusive over the coming months”...

20 June 2018

From: Breaking News

Referral Fees may be banned following Trading Standards survey

National Trading Standards Estate Agency Team and two of the three industry redress organisations have launched a survey to measure the...

19 June 2018

From: Breaking News

Three reasons why PropTech has become more than an industry buzzword

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

09 June 2018

From: Features

Latest survey of experts blames Brexit again for London market woe

A poll of housing market experts suggests London house prices are likely to fall this year as a result of Brexit...

07 June 2018

From: Breaking News

Purplebricks under scrutiny as US watchdog discusses online agencies

The Federal Trade Commission - the US equivalent of the UK’s Competition and Markets Authority - will today discuss how the...

05 June 2018

From: Breaking News

Professionalising the estate agency sector – how long could this take?

As housing market stakeholders we’ve all had a month or so to try and digest the government’s own response to its...

19 May 2018

From: Features

Sigh of relief as interest rate rise put off for now

The Bank of England’s Monetary Policy Committee has decided to keep the base rate unchanged at 0.5 per cent this month. The...

10 May 2018

From: Breaking News

Property Natter: Day in the life of…a property journalist

Ever wondered what it’s like to be on the frontline of property journalism? Well, wonder no more, as our very own...

05 May 2018

From: Features

Vote Conservative...get Labour?

If you want to know whether buy to let, landlords and letting agents will be in the firing line for more...

28 April 2018

From: Features

Agents should educate first-time buyers now to gain clients for life

Given the level of resource and energy being put behind upping the number of first-time buyers in the UK, you might...

28 April 2018

From: Features

Property Natter: agents bucking the high street downturn

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...

21 April 2018

From: Features

Revealed - ye very first olde housing bubble...

The Henley Business School is often identified with cutting edge forecasts - but now it has revealed the history of what...

19 April 2018

From: Breaking News

Agents’ qualifications will cut competition and increase fees - claim

Estate agent licensing will reduce competition, make buying and selling homes more expensive, and add another layer of red tape to...

18 April 2018

From: Breaking News

More details revealed on range of agency reform proposals

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

09 April 2018

From: Breaking News

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

Estate agents - Ignore building regulations at your peril

With reports continuing to focus on a slowing property market and an understanding that not enough properties are being marketed for...

31 March 2018

From: Features

Could embracing Commonhold put an end to leasehold nightmare?

At any given moment it’s difficult to say which issue dominates our marketplace, but I think it’s fair to acknowledge during...

31 March 2018

From: Features

GDPR Weekly: Do you need consent for direct marketing?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 March 2018

From: Breaking News

Eight months to make a difference to UK housing

One day, I’ll sit down to write for Estate Agent Today and I won’t express my dismay at the lack of...

24 March 2018

From: Features

Purplebricks under pressure after bank warns of slowing growth

Market analysts at Swiss bank UBS are warning that Purplebricks’ meteoric growth in the UK may be slowing. The bank has cut...

16 March 2018

From: Breaking News

Competition and Markets Authority opens investigation into estate agencies

The Competitions and Markets Authority is investigating a suspect infringement of the Competition Act 1998 by estate agents. Few details have been...

02 March 2018

From: Breaking News

Sadiq Khan steps up pressure to expose foreign ownership of UK properties

London Mayor Sadiq Khan is stepping up the pressure on government to speed up the delivery of a new public register...

01 March 2018

From: Breaking News

Agents welcome latest evidence of robust start to sales in 2018

Agents have welcomed more data suggesting the 2018 market is enjoying a robust start. Last week Rightmove reported a record number of...

22 February 2018

From: Breaking News

Purplebricks: boards up, shares down?

Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...

13 February 2018

From: Features

Agency claims prime central London market has bottomed out

The latest data from Knight Frank suggests that average prices in prime central London dropped 0.7 per cent in the year...

13 February 2018

From: Breaking News

OTM - A good buy, or is it goodbye?

OnTheMarket has finally completed its stock market float, with less capital raised, at a lower than planned valuation and, as I write,...

09 February 2018

From: Features

First time buyers 'may be paying more because of stamp duty change'

The Mortgage Advice Bureau says early evidence suggests typical first time buyers are now spending more following the effective scrapping of stamp...

31 January 2018

From: Breaking News

Disruption in agency industry will push more sales to auctioneers - claim

Auction House says it has maintained its number one industry ranking, selling 3,485 lots last year – four per cent up...

26 January 2018

From: Breaking News

Transactions dip as credit agency gives pessimistic view of housing market

The number of transactions last year dropped to 1.22m - a minor 0.8 per cent drop on the year before and...

24 January 2018

From: Breaking News

Platt's legacy - Countrywide's recent torrid years

It is now an industry truism to say that Alison Platt has transformed Countrywide - but recent evidence, and now doubt...

23 January 2018

From: Breaking News

108 days - the longest average time for a home to go under offer

  A new league table showing how long it takes homes to sell on average in different postcodes across England and Wales...

19 January 2018

From: Breaking News

Reveal referral fees early but don't ban them says conveyancing body

The body that regulates conveyancers says controversial referral fees should be disclosed earlier in the house buying process - but they...

10 January 2018

From: Breaking News

Conveyancers want estate agents licensed and sellers to compile log books

A conveyancers’ trade body has told the government that it wants the house buying process to be modernised by having estate...

18 December 2017

From: Breaking News

Senior Tory wants 50% of new London homes reserved for Britons

Chris Philp, a Conservative MP and Parliamentary Private Secretary to Chancellor Phillip Hammond, says 50 per cent of new homes in...

18 December 2017

From: Breaking News

Purplebricks: Estate Agent Today's experts look behind the latest figures

Here it is - the industry’s verdict on the latest set of figures from Purplebricks. The agency doesn’t play by any of...

15 December 2017

From: Breaking News

Belvoir benefits from complementing agency with financial services

The UK’s largest property franchise group, Belvoir, says it is reaping rewards from its acquisition of Brook Financial Services and its...

13 December 2017

From: Breaking News

PropTech experts to debate how moving and buying could be improved

A round table will take place tomorrow between some of the country’s leading PropTech experts and the British Property Foundation to...

21 November 2017

From: Breaking News

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

House Buying Review pushes PropTech firms into action

The government's call for evidence from agents and others in a bid to improve the house buying process has pushed some...

08 November 2017

From: Breaking News

Financial crime – are estate agents at risk?

The spread and sophistication of financial crime in the UK in recent years has been unprecedented.  Figures from UK Finance show that...

04 November 2017

From: Features

'One in eight transactions in 2017 has been subject to gazumping'

Some 12 per cent of transactions in England and Wales so far this year have been subject to gazumping, being sold...

03 November 2017

From: Breaking News

Buying Reform: call for legally-binding Reservation Agreements

An influential consumer group has responded to the government’s commitment to reform the house buying process by advocating legally-binding reservation agreements...

01 November 2017

From: Breaking News

Vast majority of agents admit sales process is out of date

A survey conducted by the National Association of Estate Agents reveals that 79 per cent of agents regard the current home-buying...

31 October 2017

From: Breaking News

NAEA under fire over absurd claims about solar panels

A recent National Association of Estate Agents press release suggesting solar panels were among the “top things” to devalue a home...

30 October 2017

From: Breaking News

Property Natter: here’s why crowdfunding is the future

Crowdfunding is nothing new. As I pointed out in a previous Natter, it dates back centuries, playing a part in the...

28 October 2017

From: Features

Government should be wary of introducing goodwill agreements

Sajid Javid, Secretary of State for Communities and Local Government, has launched a consultation on proposals to reform the house buying...

28 October 2017

From: Features

Agency tells government: probe gazundering as well as gazumping

The government should take a close look at gazundering as well as gazumping in its review of the house sales process,...

27 October 2017

From: Breaking News

Help To Buy inflating new build prices, says research chief

The residential research associate director of Cushman & Wakefield says there is now evidence that the Help to Buy equity loan...

26 October 2017

From: Breaking News

Conveyancers are piloting HIPs-style 'Digital Home Reports'

The Conveyancing Association says some of its members are piloting HIPs-style Digital Home Reports in a bid to reduce fall-throughs and...

24 October 2017

From: Breaking News

Conveyancers and searches in firing line of new government probe

Conveyancers and the speed of local council searches have come in for criticism as details have emerged of the government’s consultation...

23 October 2017

From: Breaking News

'Government has no ideas at all #idiots' - industry reacts to probe

There has been a wide range of views from trade bodies and individual agents on the government’s surprise ‘call for evidence’...

23 October 2017

From: Breaking News

Government launches consultation into house buying and selling

The government has launched a consultation this weekend calling for evidence on how to make the home buying process “cheaper, faster...

22 October 2017

From: Breaking News

Record staff interviews and avoid unnecessary tribunals

Employment tribunal fees could soon become extinct, after the Supreme Court ruled they were an obstacle to the ‘access of justice’.  Once...

14 October 2017

From: Features

Back To The Future: a short history of rent controls

Like many of Labour’s recent policy proposals, its call for rent controls leaves more questions than answers.  There has been widespread criticism...

07 October 2017

From: Features

Warning: Don’t fall foul of competition rules after CMA fines

The decision by the Competition and Markets Authority (CMA) to fine five estate agents for engaging in a price fixing cartel has...

07 October 2017

From: Features

New-build glut adds volatility to improving central London market

Respected buying agency Black Brick says there is evidence that prices in prime central London may be stabilising and transactions volumes...

06 October 2017

From: Breaking News

Veteran agent loses employment tribunal after giving false evidence

An estate agent with a career of nearly 24 years has lost his employment tribunal after a judge ruled he gave...

02 October 2017

From: Breaking News

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Dodgy, Unscrupulous - One estate agent's take on parts of the industry

A campaigning estate agency has taken the distinctly unusual route of exposing what it calls the ‘Top Ten Dirty Tricks’ which...

25 September 2017

From: Breaking News

Ban leasehold houses and new ground rents, MPs urge government

The All Party Parliamentary Group on Leasehold and Commonhold Reform has made a hard-hitting submission to formal government consultations on the...

25 September 2017

From: Breaking News

CMA releases details of estate agents' cartel scheme

The Competition and Markets Authority has for the first time published details of the findings against a group of six estate...

18 September 2017

From: Breaking News

Summer of love? More like summer of leasehold

Even so close to the event, I don’t think anyone will be deeming 2017 as the ‘summer of love’.  The summer of...

16 September 2017

From: Features

Exclusive: Trustpilot review company explains its Purplebricks policy

Online review organisation Trustpilot has issued an open letter regarding its Purplebricks reviews. In it, the review company - which is often...

14 September 2017

From: Breaking News

Savills stays silent on valuation allegation and High Court order

Savills is remaining silent on the issues surrounding the apparent filing of a High Court order that may oblige the agency...

31 August 2017

From: Breaking News

Newspapers ramp up pressure for further reform of stamp duty

Stamp duty has become the latest weapon in the ongoing war of words between different wings of the Conservative party, as...

14 August 2017

From: Breaking News

Why the stock market likes disruptors

The stock exchange seems to be on everyone’s lips at the moment. There’s Agents’ Mutual seeking to float on the Alternative Investment...

12 August 2017

From: Features

A sense of déjà vu over OnTheMarket

There’s a distinct sense of déjà vu over the debacle of OnTheMarket. I avoided joining two years ago because I couldn’t see...

12 August 2017

From: Features

Trustpilot and Woodford stay quiet on BBC's Purplebricks probes

Trustpilot, the review service quoted frequently by Purplebricks as evidence of its apparent popularity, is declining to comment on the adverse...

07 August 2017

From: Breaking News

Purplebricks told to slow growth and get its house in order by City analyst

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

03 August 2017

From: Breaking News

Countrywide: 50% of branches will have online option within days

Countrywide says the roll out of its online sales and lettings service is on schedule to reach 50 per cent of...

28 July 2017

From: Breaking News

New trade group wants agents to display 'seal of integrity'

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...

21 July 2017

From: Breaking News

London’s prime housing market is no longer roaring

Being a leading world-class city comes at a price – they are the most expensive for occupiers and the most lucrative...

14 July 2017

From: Features

The next big thing? Amazon considers selling homes - perhaps

It’s not happening here (yet) but several articles on US websites have started talking up the possibility of Amazon going into...

14 July 2017

From: Breaking News

Reviews - Agency complaint about Purplebricks upheld by watchdog

The Advertising Standards Authority has upheld a complaint over a Purplebricks website statement featuring testimonials from clients; the complaint was made...

05 July 2017

From: Breaking News

The Queen's Speech marks another step forward for leasehold reform

The political ebb and flow continues - seemingly with all the subtlety of a Boris Johnson rugby tackle on a 10-year...

01 July 2017

From: Features

General election 2017: Facing the UK’s housing crisis

Theresa May’s call for a snap general election on June 8 took many by surprise. But estate agents have been broadly...

03 June 2017

From: Features

House prices down for third month in a row - first time since 2009

House prices recorded their third consecutive monthly fall in May says the Nationwide. It's the first time this has occurred since 2009, and...

02 June 2017

From: Breaking News

Reform of buying and selling - The industry should prepare now

The banning of letting fees levied on tenants has dominated the industry headlines in recent months but this election campaign suggests...

27 May 2017

From: Features

Tories backtrack on HIPs but still want massive house sales reform

The Conservative Party says it wants greater competition and more digitisation to cut the costs and reduce the amount of time...

22 May 2017

From: Breaking News

Tories insist HIPs are not on their way back after all

The Conservatives now say they are not resuscitating Home Information Packs, despite a suggestion by a prominent former minister that they "had...

19 May 2017

From: Breaking News

Mortgage figures give cause for modest optimism, say commentators

Home buyers borrowed £11.2 billion in March - down on the ‘stamp duty bonanza‘ period at the same time last year...

18 May 2017

From: Breaking News

Purplebricks sharply criticised at industry technology conference

Purplebricks' share price moved up over two per cent yesterday on the strength of its latest trading statement - but its...

05 May 2017

From: Breaking News

Online reviews - They’re here to stay

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

29 April 2017

From: Features

Housing policy progress will suffer thanks to snap General Election

Not only did Theresa May stun everyone with her decision to call a ‘snap election’ but with the campaign now underway...

29 April 2017

From: Features

How to get press coverage for your business

Being featured in newspapers, magazines and websites, as well as on radio and TV, can be a great way to build...

22 April 2017

From: Features

The good, the bad and the ugly of mortgage brokers

One of the biggest stories post-Brexit is how the housing market has proven to be more resilient than anyone could have...

15 April 2017

From: Features

New independent housing research unit to launch this summer

A substantial new research body is to be launched this summer with a remit of looking at six overlapping aspects of...

12 April 2017

From: Breaking News

Property Natter: Q & A with David Cox, ARLA Propertymark

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

08 April 2017

From: Features

Looking back at ten years of tenancy deposit schemes

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

08 April 2017

From: Features

Money laundering: NAEA backs new bid to list 'beneficial owners'

The National Association of Estate Agents has thrown its weight behind a government move to create a register of overseas companies...

07 April 2017

From: Breaking News

Homes on heavily-polluted main roads may fall in price, says expert

“I predict that within a few years, folks advertising properties for rent or to buy will start to show if their property is a...

06 April 2017

From: Breaking News

'Corruption drives high-end London property market' - claim

A group campaigning for the reform of money laundering and other accountability laws claims that billions of pounds worth of investment...

04 April 2017

From: Breaking News

Prime London shows recovery at last, says investment firm

After a year of turbulence thanks to Brexit and the consequences of stamp duty changes, prime central London’s housing market appears...

21 March 2017

From: Breaking News

Brexit: Housing must not be ignored in the clamour

We’re almost nine months on from the EU Referendum and yet the issue remains the big divide across the nation: an...

18 March 2017

From: Features

How to find high quality local market intelligence - fast

The Office for Budget Responsibility, which released its latest economic forecasts on Wednesday, has adjusted its prediction for UK house prices…again.  It...

11 March 2017

From: Features

Why no stamp duty reform? Angry agents ask Hammond

Estate agents are angry that Chancellor Phillip Hammond made no attempt in his first Spring Budget to reform stamp duty -...

09 March 2017

From: Breaking News

Purplebricks entering US market just as estate agency use soars

Purplebricks' entry into selective areas of the US market comes just as new evidence suggests the use of estate agencies by...

09 March 2017

From: Breaking News

Agency told not to repeat ad claim about seven-day viewings

Estate agency Butters John Bee has been told by the Advertising Standards Authority not to re-run an ad because of an...

01 March 2017

From: Breaking News

What does the future hold for the buy-to-let market?

Over the past two decades, investing in buy-to-let has been a relatively easy way to make money, which is why so...

25 February 2017

From: Features

 Opportunity for letting agents as landlords struggle with new law

Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...

30 January 2017

From: Sponsored Content

Instruct agents with largest local share, advises consumer group

Sellers should try to instruct estate agents with the largest local share of the market, even if that means ignoring well-known...

19 January 2017

From: Breaking News

New homes: Sajid and Gavin must do better

Now I’m not one to lose sleep over politicians, but it strikes me that Communities Secretary Sajid Javid and Housing Minister...

07 January 2017

From: Features

Watchdog intervenes after complaints over agents' advertisements

The Advertising Standards Authority has intervened after a series of complaints about adverts placed by estate agents and other property industry...

04 January 2017

From: Breaking News

Happy New Year from Estate Agent Today - this is what's in store...

This is the final Estate Agent Today until Tuesday January 3 2017, so everyone at Angels Media sends all good wishes for...

30 December 2016

From: Breaking News

What next for property in 2017?

Following a strong start to 2016, particularly in the lower to middle range of the UK housing market, that lasted up...

17 December 2016

From: Features

Could we benefit from a US-style conveyancing system?

I recently came across a consumer comment expressing frustration at the length and complexity of UK conveyancing and raising the question...

17 December 2016

From: Features

After stamp duty and agents’ fees, it’s time to seize the initiative

Let me set out my stall from the beginning. Firstly with two buy to lets managed by an agency, I understand and...

03 December 2016

From: Features

Rajeev Nayyar, FixFlo Managing Director

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...

15 November 2016

From: 60 Second Interview

Banned - award-winning online agency's fees comparison advert

The award-winning online agency HouseSimple has had one of its advertisements banned by the Advertising Standards Authority. The advert was a poster for...

09 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Brexit and SDLT will slash transactions by 11% next year warns agency

Transaction levels are forecast to decline from around 1.22m this year to 1.08m next year as uncertainty causes some households to defer...

02 November 2016

From: Breaking News

Shock horror - there are too many estate agents in Islington!

It's enough to make the typical Islington resident splutter over their breakfast muesli, or perhaps feel too nervous to drive their...

02 November 2016

From: Breaking News

2017: If anyone says they know what’s going to happen, they’re lying

I hate to be a party-pooper, but one of the agency industry’s coming-up-to-Christmas traditions is going to be particularly hard to undertake...

22 October 2016

From: Features

Online agent says Rightmove false allegations are gross abuse

An online estate agency delisted by Rightmove for apparently breaching its terms and conditions has accused the portal of “gross abuse”...

17 October 2016

From: Breaking News

Ye cannae change the laws of physics

It is a tedious fact, but the housing market is underpinned by economic fundamentals. This won’t be a surprise.  However, at a...

14 October 2016

From: Features

Second homes 'ban': High Court judge to make key decision soon

A key decision that may have far-reaching implications for the sale of holiday homes has been delayed by a High Court...

10 October 2016

From: Breaking News

Low stock and declining transactions but prices holding up says Halifax

House prices fell a negligible 0.1 per cent in the three months to September as compared to the previous quarter, but...

10 October 2016

From: Breaking News

Brexit weakens housing market across the south east, says Standard Life

The housing market has not fallen over in the wake of the Brexit vote, contrary to come predictions, “but there are...

07 October 2016

From: Breaking News

Ombudsman revises Codes of Practice to address portal juggling

The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...

27 September 2016

From: Breaking News

Nick Dyoss, Group Business Development Director, SearchFlow

Who are you? Nick Dyoss, Group Business Development Director, SearchFlow, property intelligence specialists You have a high profile within the conveyancing search industry,...

26 September 2016

From: 60 Second Interview

Swift change could be the solution for agents and conveyancers

I write this during the week that David Cameron resigned as an MP – it is quite startling how quickly politics...

16 September 2016

From: Features

How can we encourage closer collaboration between estate agents and solicitors?

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

01 September 2016

From: Sponsored Content

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

Watchdog resolves dispute over property description on website

If agents need evidence of how members of the public can spot errors in property descriptions - and can raise an...

24 August 2016

From: Breaking News

Buyers now have over 23,000 mortgage products to choose from

The number of mortgage products available is now over 23,000 - a figure last seen during the heady days just before...

22 August 2016

From: Breaking News

More evidence that Brexit impact on market is less than expected

There has been another indicator that the Brexit effect on the UK housing market has been less severe than some anticipated. Bovis...

16 August 2016

From: Breaking News

Little England is out of step – on Right To Buy, at the very least

If you want an indicator that the United Kingdom isn’t so united any more, have a look at Right To Buy. The...

12 August 2016

From: Features

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

Inventing the web needed vision; isn’t it the same for development?

This week, 25 years ago the world's first website went live to those of us who were around then.  Amazingly, despite the...

12 August 2016

From: Features

Tories want 'innovative' ideas on building more and cheaper homes

The Tory Reform Group has launched a public call for evidence seeking “innovative policy proposals to address the two-fold challenge of...

08 August 2016

From: Breaking News

What has been the Brexit impact on the housing market so far?

The morning after the EU referendum, and Westminster, Britain, Europe and the world were left in shock at the news that...

05 August 2016

From: Features

Does Brexit mean the end of the Northern Powerhouse?

Plans for the Northern Powerhouse scheme, designed to rival London and the South East as the main driver of economic growth...

29 July 2016

From: Features

Money laundering back on the agenda in government

After all the recent Whitehall upheaval we can perhaps get back to business; and first item on the agenda seems to...

21 July 2016

From: Sponsored Content

Bank of England says housing transactions 'resilient' despite Brexit

The Bank of England says there has been a dip in the housing market activity after the Brexit referendum result -...

21 July 2016

From: Breaking News

Property auctions market round-up Q2 2016

With a number of agent partner programmes available nationwide, estate agents can often increase business by offering sales by auction, especially...

15 July 2016

From: Features

Call for evidence: why technology needs to underpin house buying

Nearly three quarters of people who have sold or bought a property deem it more stressful than having a child or...

15 July 2016

From: Features

House prices up 1.3% last month 'but far too early to see referendum impact'

Average house prices in June rose 1.3 per cent but as the shock Brexit result was not known until late in...

08 July 2016

From: Breaking News

ETSOS Respond to Government’s anticipated “Call for Evidence” on improving the conveyancing process

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

06 July 2016

From: Sponsored Content

More trouble for landmark housing scheme as another fund halts

Housebuilder St Modwen has been forced to write down the value of the landmark Nine Elms regeneration scheme because “recent transactional...

06 July 2016

From: Breaking News

Post-Brexit blues and what next?

Never in my lifetime have I seen so much enthusiasm and passion for politics. Brexit awoke the sleeping dog in almost...

01 July 2016

From: Features

Conveyancers to consider how to cut costs, delays and fall-throughs

The Conveyancing Association is setting up a working group to consider how to increase transparency, cut unnecessary delays and costs, and...

23 June 2016

From: Breaking News

Some regional house price rises now unsustainable says website Home

The property website Home is warning that some regional house price rises are unsustainable. It says that prices in the East of...

23 June 2016

From: Breaking News

'Original' hybrid estate agency claims record sales and completions

The agency which describes itself as the UK’s first hybrid - EweMove - is claiming a record quarter of property sales...

21 June 2016

From: Breaking News

How do you comply with money laundering regulations?

A fair amount of scaremongering has been going on when it comes to money laundering checks, with the eye-watering fines issued...

14 June 2016

From: Sponsored Content

Consumer group says hybrid estate agency is the future

The influential consumer property body HomeOwners Alliance says Purplebricks-style hybrid estate agencies may be “the future”. In a blog on the HOA website,...

14 June 2016

From: Breaking News

Why negotiating skills will be more crucial than ever in the months ahead

Sales skills, and the ability to negotiate in particular, have always been a core ingredient for any estate agent – and...

03 June 2016

From: Features

Education, Education, Education – and renting and buying, too

So what is it with young people failing to stand up for themselves and not making the most of their money...

20 May 2016

From: Features

Advertising watchdog intervenes over OnTheMarket stock and share claims

OnTheMarket has changed the claims it makes to prospective clients about its stock levels and market share compared to Zoopla, following...

18 May 2016

From: Breaking News

Conveyancing delays are not the only reason transactions fall through

In this business you get used to dealing with regular customer and third-party feedback, input, and (occasionally) complaints.  Much like the agency market...

13 May 2016

From: Features

All change? Industry to be asked how to shake-up house buying

The government is staying tight-lipped about it for the moment but there may be a major shake-up in house buying on...

11 May 2016

From: Breaking News

Brexit has upside for London's foreign investors - property advisers

A property investment firm says a British exit from the EU may cause minimal damage to the prime London market and...

11 May 2016

From: Breaking News

Money laundering ID – what to do when acting for private individuals

Conducting Customer Due Diligence on clients and beneficial owners is a requirement for all estate agents.   The articles in this series...

06 May 2016

From: Features

Seven unanswered questions about the OTM/CMA affair

By accident or design, the PR machine at OnTheMarket was beefed up last week.  Just as well. With the portal still reeling...

23 April 2016

From: Features

London: some areas see a third of homes on sale cut their asking prices

An analysis of homes on sale in every borough of London shows up to a third of properties in some areas...

11 April 2016

From: Breaking News

UBS: Zoopla downgraded but OTM unlikely to be major long-term player

City analysts at UBS have downgraded Zoopla to a 'neutral' recommendation from 'buy' citing that it remains threatened by OnTheMarket. Against the...

08 April 2016

From: Breaking News

CMA publishes open letters warning against fake and misleading 'customer' reviews

The Competitions and Markets Authority has sent two open letters - one to online publishers and one to marketeers - warning...

06 April 2016

From: Breaking News

More evidence that young people want to buy - but expect to rent

Large proportions of younger people want to own a home but increasingly feel they simply cannot afford to buy - and...

24 March 2016

From: Breaking News

Naivety is a becoming a real headache

The property market is racing ahead, but not everyone who wants to be part of it appears to want to keep...

12 March 2016

From: Features

How does an agency get the best out of training sessions?

Training or as I prefer to call it team development is something every managing director or owner I meet says is...

04 March 2016

From: Features

Agents' boards: no more gentle reminders threat by authority

A local authority has written to all known estate and letting agents in its area criticising those who have allegedly broken...

02 March 2016

From: Breaking News

CMA opens investigation into unnamed review websites

The Competition and Markets Authority has updated its advice to all online review sites - including those for estate agencies and...

12 February 2016

From: Breaking News

Why I've said no to PLC approaches

Do you remember Martha Lane-Fox? She was the poster girl for lastminute.com and an icon of the dot.com bubble that ended...

15 January 2016

From: Features

Competitions authority to assess accuracy of review websites

The Competition and Markets Authority says one of its priorities for 2016-17 is to pursue a project analysing the accuracy and...

04 January 2016

From: Breaking News

My winners and losers in 2015

It’s time to take a pause, to reflect and put into context—and what a year it has been for our industry...

24 December 2015

From: Features

Praise for agency diversification to cut damage from housing downturn

Investors’ Chronicle, the weekly investment magazine published by the Financial Times Group, has lavishly praised high-end agency Savills for diversifying its...

14 December 2015

From: Breaking News

Open All (Christmas) Hours: Are you shutting down or gearing up?

The possibility of agents having to keep offices open until 7pm from next summer to accommodate late key releases has put...

11 December 2015

From: Features

Is there a gender split in the property industry?

Diversity is a hot topic in offices across the UK as issues regarding the difference in pay and opportunities are being...

11 December 2015

From: Features

Property ownership is fine – if it’s on an industrial scale

I’m sure I’m not the only estate agent confused by the Government’s approach to residential property ownership. Many of the current ministerial...

04 December 2015

From: Features

Onliner takes a swipe at estate agents who 'lose interest' in vendors' homes

An online estate agency claims it has evidence traditional agents have attention spans “not that much longer” than goldfish when it...

25 November 2015

From: Breaking News

Property Natter: a Facebook seller and the crowdfunding craze

An interesting story caught my eye a few weeks ago. A man from Lytham St Annes in Lancashire attempted to sell...

20 November 2015

From: Features

Time to rebrand: lettings experts, not agents

Negativity. There’s a lot of it about in the lettings industry right now. Where you might see barriers, hurdles and more...

20 November 2015

From: Features

Academics give stark warning over threat of London housing bubble

A body called the UK Housing Market Observatory - consisting of economists at Lancaster University Management School - is giving a...

04 November 2015

From: Breaking News

House price growth may have peaked says leading housing analyst

Richard Donnell, one of Britain’s foremost housing market analysts, says there are signs that the underlying rate of growth in house...

26 October 2015

From: Breaking News

Money laundering skews London prices: 'we all know it' says legal expert

A legal expert suggests central London’s house prices may have been skewed because of money-laundering - “and we all know it.” Jonathan...

14 October 2015

From: Breaking News

Agents Do Charity - the bumper early-October edition...

There's been a surge in agents letting us know about their fantastic good work - an indication of just how big...

02 October 2015

From: Breaking News

New Property Ombudsman is ex-head of Planning Inspectorate

Katrine Sporle is to be the new ombudsman at The Property Ombudsman, one of the three government-approved redress services for the...

21 September 2015

From: Breaking News

Billy Idol, Generation Rent and happiness

So housing made itself top of the list of questions by the new Leader of the Opposition’s first PMQs on Wednesday...

18 September 2015

From: Features

Build To Let: A threat or a challenge to agents?

If there’s one thing that looks like a good move right now, it’s becoming a letting agent.  Whereas some years ago we...

18 September 2015

From: Features

ASA bans agent's ad quoting customer recommendations

The Advertising Standards Authority has banned an advertisement by estate agency Redman Casey accusing it of misleading statements over customer recommendations...

16 September 2015

From: Breaking News

Watchdog bans most trustworthy statement by raterAgent website

The Advertising Standards Authority has banned a statement by the estate and letting agency review site raterAgent describing it as the...

16 September 2015

From: Breaking News

Big rise in houses purchased with gifted deposits

Over 64,000 property purchases over the last year involved the buyer relying on a gift of cash for all or part...

14 September 2015

From: Breaking News

We’re all disrupters now

It’s become almost obligatory for start-ups in many industries – frequently online agents in the selling and letting business – to...

04 September 2015

From: Features

House prices soften as agents prepare for autumn

Average house prices across the UK increased by 0.3 per cent in August but the annual pace of house price growth...

28 August 2015

From: Breaking News

What are you getting out of the market at the moment?

How do you best sum up the current market status quo? Given the specific regional nature of the housing market in...

07 August 2015

From: Features

It’s a scandal more property scandals aren’t exposed

I received a call from a prominent agent known to many in the industry this week, asking an unexpected question: he wanted...

07 August 2015

From: Features

CMA is watching estate agents, warns competition lawyer

The estate agency industry is “in the sights of” the Competitions and Markets Authority according to a competition lawyer. “All the evidence...

04 August 2015

From: Breaking News

Labour wants more agent diligence over money-laundering

Labour’s housing spokesperson on the London Assembly wants estate agents and mayor Boris Johnson to take money laundering in property more...

03 August 2015

From: Breaking News

Portal wars: Bank says OTM's impact 'declining'

Analysis of Britain’s three rival property portals shows that Rightmove is strengthening its position, Zoopla’s loss of agents has stabilised, and...

28 July 2015

From: Breaking News

Agency rapped again over data protection

An estate agent that reportedly left a client’s passport and tax information in the street over 18 months ago has been...

27 July 2015

From: Breaking News

A new twist on the right to buy

Competition is hot among home buyers in my part of southern England to take ownership of properties that come onto the...

24 July 2015

From: Features

Surveyors claim mortgage boost shows new market bounce

There is more evidence of a boost in mortgage approvals according to data from chartered surveyor company e.surv.  It says there were...

10 July 2015

From: Breaking News

Estate agents caught on Channel 4's secret filming

Channel 4 admits to using what it calls “unusual” secret filming techniques and an undercover reporter posing as a Russian politician to...

08 July 2015

From: Breaking News

Crowded house: are you super vigilant?

I don't think there is one person in lettings and property management who isn't alarmed at the scenes just over the...

03 July 2015

From: Features

Fracking may cut house prices 7% - but it will boost renting

Fracking could reduce house prices by as much as seven per cent and make homes harder to sell because of traffic...

03 July 2015

From: Breaking News

Agency review website to name and shame fake reviewers

Estate and letting agency review site raterAgent says an analysis of its own website suggests that 17 per cent, or just...

22 June 2015

From: Breaking News

PRS Announce Partnership with Small Claims Mediation

The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...

11 June 2015

From: Sponsored Content

Beeny dismisses rumours over Tepilo's future - it's here to stay she says

Celebrity property expert Sarah Beeny has firmly dismissed speculation that there was any uncertainty over the future of her online estate agency...

11 June 2015

From: Breaking News

ASA upholds complaints against eMoov

The Advertising Standards Authority (ASA) has upheld two complaints made against online estate agency eMoov.  The first centred around eMoov’s claim that...

03 June 2015

From: Breaking News

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...

29 May 2015

From: Features

Reaction: The Immigration Bill and immigration checks

"Stop right there. Hands above your head. Don't move. Mavis, dial 999." Mr D Smith (MARLA, NFoPP) removes his Glock 19...

29 May 2015

From: Features

Letter from the Publisher: Are brownfield sites the solution to the UK’s housing shortage?

There has been much debate in recent years about Britain’s desperate need for more housing stock. Demand has been outstripping supply...

15 May 2015

From: Features

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