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KEYWORD "Compensation" - 59 RESULTS
Property Natter - what are the differences between UK and US agents?

We have had a special relationship for many years and are bonded as countries in many ways – historically, politically and...

01 August 2020

From: Features

Big rise in complaints to fast-growing Property Redress Scheme

There’s been a very large rise in the number of complaints submitted by consumers to the Property Redress Scheme. This is partly...

29 July 2020

From: Breaking News

Vendors on HS2 route must accept offers at 85% of asking price

The latest guidance from the government on the next phase of the HS2 high-speed railway confirms the previous demand that vendors...

09 July 2020

From: Breaking News

'No DSS' lawsuits - what do letting agents need to know?

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...

30 May 2020

From: Features

Expelled! Agents kicked out by Ombudsman for not paying awards

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

04 May 2020

From: Breaking News

Strutt & Parker: country views (of course) and winging it at home

You wouldn’t expect the good folk at Strutt & Parker to have anything less than a superlative set of home offices...

10 April 2020

From: Breaking News

Agents beware - buyers shoulder Japanese knotweed risk following TA6 changes

Based on our historical data over twenty years of nationwide operation and a survey conducted in partnership with YouGov, we estimate...

04 April 2020

From: Features

Jon Notley, co-founder and CEO of Zero Deposit™

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...

12 March 2020

From: 60 Second Interview

New Homes Ombudsman announced (again) with banning powers

The government has - once again - announced the introduction of a New Homes Ombudsman.  The news came yesterday when Housing Secretary...

25 February 2020

From: Breaking News

More reforms on their way as government ponders leasehold changes

The Law Commission has set out three ways to cut the cost that leaseholders have to pay to buy the freehold...

10 January 2020

From: Breaking News

Cyber security - industry professionals feel unprepared for attacks

Property professionals are increasingly worried about the threat of cyber attacks, according to new research. Some 41% of 'real estate professionals from...

03 October 2019

From: Breaking News

Labour bid to seize empty homes and squalid rental properties

Labour will this week discuss plans to allow councils to compulsorily purchase homes left empty for six months. Young Labour - a...

23 September 2019

From: Breaking News

Is mis-measurement of homes by agents the next PPI scandal?

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

17 September 2019

From: Breaking News

Property Natter: why do people swap career paths to become agents?

With the often negative portrayal of agents in the media and popular culture, you might ask yourself why anyone would want...

10 August 2019

From: Features

‘Safer Property Search’ scheme to prioritise agents covered by TPO

A trade association of agents selling properties overseas has launched a new feature which it claims will give buyers greater security...

18 July 2019

From: Breaking News

Emoov collapse: angry sellers threaten legal action

Estate Agent Today has been contacted by an individual who says he is one of three former Emoov customers intending to...

02 July 2019

From: Breaking News

Buyers 'should retain funds if homes are dirty on completion' lawyer says

A lawyer appears to be suggesting that ‘clean and tidy’ clauses be inserted into house purchase deals, allowing buyers to retain...

29 April 2019

From: Breaking News

Agents back call for CMA probe into possible leasehold ‘mis-selling’

The leasehold system has created many unsellable and unmortgageable homes and should change, MPs say. The all-party Housing, Communities and Local Government...

19 March 2019

From: Breaking News

Dual Fees: first agent ‘must have done viewing’ to claim fees

The Property Ombudsman has issued new guidance over what it calls “a growing issue” - that is, disputes over dual fees. TPO...

11 March 2019

From: Breaking News

Rogue Agents Kicked Out: Ombudsman expulsions take 2018 total to 35

The Property Ombudsman scheme has taken action against another six rogue agents in recent days, bringing the total number expelled this...

17 December 2018

From: Breaking News

Agents welcome consultation into new leasehold reform proposals

The National Association of Estate Agents has given broad support for radical proposals from the Law Commission to end leasehold abuse...

21 September 2018

From: Breaking News

Franchise applicants rush to Winkworth despite Brexit hitting market

The number of new franchise applicants reported by Winkworth in the first half of the year rocketed 135 per cent -...

13 September 2018

From: Breaking News

Agent escapes jail after drink-driving and assaulting police officer

A Huddersfield estate agent who crashed her car while four times over the drink-drive limit has been banned from driving for...

24 August 2018

From: Breaking News

Training is 'key to improve service levels' says agency boss

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

16 August 2018

From: Breaking News

Ombudsman: fewer complaints about sales but lettings disputes soar

The Property Ombudsman has issued its annual report for 2017 and there’s good news for the estate agency side of the...

17 May 2018

From: Breaking News

Big rise in complaints to Property Redress Scheme ombudsman service

The Property Redress Scheme - one of the three government-approved redress schemes handling complaints about sales and lettings agents - has...

13 April 2018

From: Breaking News

Prices fall again in prime central London, admits Knight Frank

Average prices dropped another 1.1 per cent in prime central London in the year to March according to new figures released...

06 April 2018

From: Breaking News

New leasehold reform Bill to help those stranded in their homes

Labour MP Justin Madders is working on a Private Members' Bill creating leasehold reform in a bid to help leaseholders who, he...

10 November 2017

From: Breaking News

Suspended prison sentence for agent after Gumtree scam

An estate agent branded as "thoroughly dishonest" following a Gumtree scam has been jailed for 20 months, suspended for two years....

06 November 2017

From: Breaking News

Summer of love? More like summer of leasehold

Even so close to the event, I don’t think anyone will be deeming 2017 as the ‘summer of love’.  The summer of...

16 September 2017

From: Features

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Vetting tenants to ensure they are all they seem

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

26 August 2017

From: Features

Ombudsman warns that expelled agency may be trading illegally

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...

23 August 2017

From: Breaking News

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Portal Wars resume as Agents' Mutual says it's going after the money

Agents’ Mutual says it will be seeking to recover costs and compensation for losses incurred after what is widely seen as...

06 July 2017

From: Breaking News

Big rise in complaints and compensation says The Property Ombudsman

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

22 June 2017

From: Breaking News

Cluttons: pensions body investigating pre-pack deal to save agency

Last week’s acquisition of high-end agency Cluttons from pre-pack administration is to be investigated by the Pension Protection Fund. We reported on...

09 May 2017

From: Breaking News

How to take better property photos with sunny weather

Finally! Spring has arrived so your property photos should look brighter and more cheerful shouldn’t they? I say, ‘should’ advisedly, because...

05 April 2017

From: Sponsored Content

New industry recruitment firm offers phased-fees system

A new recruitment business for the property industry in general and agents in particular is offering a phased-fees system for clients...

15 March 2017

From: Breaking News

Developer to build fewer homes after 'poor quality' issues

A house builder has set aside £7m to spend on repairs to its own new properties after a series of complaints...

21 February 2017

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Heathrow: at least 4,500 homes face CPO or 'airport purchase'

The company that owns Heathrow airport is reported to have said that it will buy 750 homes on the site of...

26 October 2016

From: Breaking News

Fracking row: agency group responds to protest organisation

The Fisher German group has responded to a protest body which accused the firm of conflicts of interests in representing sellers...

19 October 2016

From: Breaking News

First-time buyers – how agents can help them through the legal process

Conveyancing is the most complained about area of law in England and Wales – accounting, on average, for nearly a quarter...

14 October 2016

From: Features

eMoov's petition wants agency licensing because standards are poor

eMoov founder and chief executive Russell Quirk has launched another online petition, this time calling for mandatory licensing of estate agents. The...

10 October 2016

From: Breaking News

The Property Ombudsman tells estate agents: 'raise your standards'

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

04 October 2016

From: Breaking News

What is ‘Compliance in a Box’ all about?

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

12 August 2016

From: Features

ETSOS Respond to Government’s anticipated “Call for Evidence” on improving the conveyancing process

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

06 July 2016

From: Sponsored Content

Index of house prices – or accumulating crisis?

So we now have a new 'official' index of house prices, and much good may it do us. For the chattering classes...

17 June 2016

From: Features

CMA: compensation now possible after competition law breaches

The Competition and Markets Authority - which has been active in the estate agency industry since its inception in April 2014...

06 May 2016

From: Breaking News

OnTheMarket and CMA: agency director says portal choice was independent

One of the directors of Agents’ Mutual, parent body of portal OnTheMarket, has told Estate Agent Today that his firm does...

22 April 2016

From: Breaking News

OnTheMarket emails agents to steady the ship after media coverage

OnTheMarket chief executive Ian Springett has sent an email to member agents following articles about alleged legal challenges to the portal...

14 April 2016

From: Breaking News

OnTheMarket: City analysts raise possibility of compensation to agents

Two City consultancies have been quick to interpret the rebellion by OnTheMarket member agents as an indication of dire changes - or...

13 April 2016

From: Breaking News

Legal Ombudsman issues conveyancing guide after buyer's £20,000 bill

The Legal Ombudsman has published new guidance for first time buyers as a result of conveyancing problems topping the list of...

19 January 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Agents expelled from Property Ombudsman over compensation dispute

Two more agents have been expelled by TPO because they failed to pay awards when ordered to pay compensation, and because...

11 November 2015

From: Breaking News

Estate agent jailed after diesel and bleach attack

A jealous estate agent has been jailed for two months after dousing the bed of his ex-partner with diesel fuel and...

03 August 2015

From: Breaking News

Agent says Heathrow blight shows need for compensation reform

Knight Frank says the recommendation by the Airports Commission that there should be an additional runway at Heathrow will probably cause...

06 July 2015

From: Breaking News

Fee disclosure: Are you ready for an inspection?

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...

29 May 2015

From: Features

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